The Job

· Responsible for a full spectrum of shipping operations, contracts management and documentation;

· Handle full set of shipping documents for fast turnaround, shipment process, contracts allocations & vessel nominations;

· Handle shipment coordination with suppliers, buyers, shipbrokers, ship owners/agents, surveyors, insurance, etc., to ensure smooth loading and delivery;

· Liaise with banks on Letters of Credit opening, clean negotiations, and collection documentation;

· Work on SAP/ITAS/related system for invoicing and matching

· Follow up on shipping claims, demurrages/despatch, receivables, payables, clients aging accounts etc;

· Work closely with internal stakeholders (Commercial, Risk, Global offices, Finance, Accounts, Pricing, Chartering etc) to ensure execution risks are identified in advance and look at possible solutions;

· Proactively highlight and resolves issues related to the execution of the shipment;

· Adhered to company’s SOPs to ensure smooth execution;

· Manage other ad-hoc shipping or operational activities

Pre-requisites

· Experience in Rice will be given an advantage

· Must be able to work under tight deadlines with minimum supervision

· Logical and good in figures work as well as good analytical and interpersonal skills

· Diligent and able to perform under high pressure in a fast-paced working environment

· Meticulous and ability to multitask

Hardworking, good interpersonal skills, details orientated and team player

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Participate in the testing, implementation and change control procedures of new releases for the local systems and core images. Basic knowledge of computing and networking is needed.
• Responsible for local system administration, local system support and infrastructure support.
• Provide desktop and user support for both front and back-office users, responsible for managing the software/hardware, infrastructure servers and video teleconferencing related requests and matters.
• Set up, operate, and maintain local systems/equipment through keeping them in good condition and monitoring consoles and peripheral equipment for malfunctions and error conditions.
• Running all application processing, installation, and configuration according to the operating instructions provided.
• Ensure management is made aware of any situations, both actual and potential that might adversely impact the safety, integrity, and quality of the local systems.
• Initiate recovery or restart procedures required as a result of unforeseen occurrences or interruptions, including:
• Accurate logging and ascertaining the nature of the problem to determine the level of support required.
• Ensuring the required support is gained promptly and given a high level of assistance to ensure a speedy resolution.
• Ensuring line management is aware of any production problem as they occur.
• Provide professional and courteous support to the users, answering questions, assist in the investigation of hardware and applications issues and get the problem resolved in a timely manner.
• Provide support in preparation of the regular BCP drills.
• Keep current on rapidly changing technological trends, self-teach new technologies and maintaining an understanding on the bank’s desktop technology strategies meeting the departmental objectives.
• Answer support calls and emails, and then raise ticket(s) on the incident management system in a timely and effective manner to ensure a timely resolution. Also, perform closure of logs including following up with all affected departments and their associated users to ensure that problems are solved, and the level of service did meet their expectation.
• Responsible to raise incident tickets on ServiceNow for any issues requested by users. Ensure tickets are being handle and resolve in an effective and timely manner; including following up with all affected departments and their associated users to ensure problems are resolved and the level of service did meet the customer expectation.
• Ensure processes and procedures are in place and documented properly for regional support purposes. Good knowledge of computing and written skill is required.

We are helping our client to look for an experienced and proactive Senior IT Support Engineer. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate should possess a minimum of 5 years of work experience as a technical support engineer, along with excellent communication and interpersonal skills.

Responsibilities:

· Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.

· Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.

· Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.

· Proactively monitor IT infrastructure performance and suggest improvement plan.

· Manage vendors and assist with IT procurement.

· Responsible for asset management and assist with accurate IT inventory tracking.

· Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.

· Conduct ad-hoc training to end users and junior IT support engineers.

· Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

· Diploma or bachelor’s degree in IT/Computing.

· Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.

· Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.

· Familiar with IT service desk system such as FreshService, ServiceNOW.

· Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.

· Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.

· Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

· Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.

· Helpful, able to multi-task, work under pressure with can-do attitude.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Scope of Work below for the job description:

1. General Web Application Support.

2. In-house Applications Support

3. Onsite maintenance of Intranet Server (staging and production Virtual Machine (VM).

4. Development of Procurement System.

The Software Support Executive should have more than 3 years of working experience in a similar role or on similar projects, with responsibilities aligning with the Scope of Work

Web Portal

1.1 Manage- and maintain existing web applications/programs:

• Staff Pupil Interaction (SPI)

• Helpdesk

• Facility Booking

• Travel Declaration

• Partners’ Management

• Incident Report

• Mobile Device Booking

1.2 Manage 2-Factor Authentication (2FA) for Staff

1.3 Manage Single-Sign-On system for various in-house online systems

1.4 Develop new web services/modules/programs/applications for the School

2. Student Information Management System (SIMS)

2.1 Manage and maintain the following modules in SIMS:

Student Profile and Contact Information

• Result Management with Marks Entry system

• Teachers and Staff users and Role management

• CCA and Curriculum Assessment

• Grading System

• School Graduation Certificate

• VIA and Workplace Literacy & Numeracy (WPLN) Data Management

• Students’ Registration

• NorthLight Academy Students Information Management System (NLS SIMS)

• CCA Attendance System

• Student Data Analysis

• Student Learning Needs Support

3. Staff Training Application Request (STAR) System

3.1 Manage Staff Training Applications System

3.2 Manage Single -Sign-On system for various in-house online system

4. Case Management System (CMS)

4.1 Managing Case Management Student Record

5 Roles of Application Development

5.1 Maintain the administration portal, web hosting, and other online systems

5.2 Develop new modules/web services/customisation and update existing modules as required by the School

Onsite maintenance of Intranet Server (staging and pro-duction Virtual Machine (VM)) Software which comprise the following:

6.1 Updates and general maintenance of the VM’s Operat-ing System, Web Server, Firewall Software, Control Panel, Antivirus, SSL Certificates for websites (exclud-ing hardware maintenance)

6.2 Updating VM’s Linux Operating System

6.3 Updates and general maintenance of web application scripting engine PHP, Laravel, and email server and web client applications

6.4 Debug and fix any PHP script errors

6.5 Backup of Control Panel, accounts data, server configurations and email data

7. General Web Application Support (School website maintenance)

7.1. General support for the School public website on the Isomer platform

7.2. Managed and maintained the School’s public website.

8. Resource Booking System

8.1. Maintain existing booking system

8.2. Manage user access

9. Development of Procurement System

9.1. Develop a new Online Procurement System.

9.2. Target completion date to be the end of March 2025

9.3. Integrate the Online Procurement System Single Sign-On with NLS Portal

10. Others: -

10.1 Conduct training for end users as and when necessary for in-house applications

10.2 Update/Upgrade existing web applications to be com-patible with server software whenever there is an up-grade or changes to server software/environment

10.3 Provide a support line via phone/web portal/email

10.4 Provide ad hoc services if required

Qualifications & Experience

•Degree in Computer Science and Applications or equivalent

• Good ICT technical knowledge

• Minimum 3 years’ experience in Web Programming

• Familiarity with school environment and MOE Information Communication Technologies (ICT) initiatives would be an advantage

•The Software Support Executive should have more than 3 years of working experience in a similar role or on similar projects, with responsibilities aligning with the Scope of Work

Technical Competencies

•Excellent web application system design and development programming skill

•Excellent Object Oriented Programs (OOPS) and Web Services

•Possess strong interpersonal, communication, planning and analytical skills

•Ability to multi-task; work independently and as a team.

•Experienced in API integration and Single Sign-on (SSO) multiple application

•Preferred technologies skill: PHP, MySQL, Laravel, Angular, CodeIgniter, Web Services, HTML5, CSS, JavaScript, and jQuery

•Current Development of Procurement System using Django 5.1 (with Python 3.12) and Angular 18.

•Familiar with Server Hosting and Maintenance

•Knowledge of Linux OS

Lazard is a publicly held financial advisory and asset management firm that engages in investment banking, asset management and other financial services primarily with institutional clients. The Firm operates from 43 cities across 27 countries in North America, Europe, Asia Pacific, and Central and South America.

Lazard’s Private Capital Advisory group (“PCA”) is a 70+ person global team with (i) a business that manages the raising of primary capital for Private Equity funds and (ii) a Capital Solutions business that advises Private Equity managers / investors on secondary transactions.

Primary fundraisings: PCA is mandated by fund managers globally to raise capital from the institutional investor

market for the fund manager’s investment vehicle.

Secondary / Capital Solutions Advisory: PCA is mandated by investors seeking to exit their illiquid investments in active investment funds and by GPs on fund restructurings and direct placements.

Analysts can expect to be exposed to a mix of advisory / investment banking activity (origination, due diligence, strategic and financial advice, execution, etc.) as well as capital markets functions (sales, distribution, etc.).

PCA is seeking to hire an Analyst to join the team based in Singapore. This person will play an important role as a Transaction Management team member alongside senior bankers supporting deal management activities for Asia-based clients. Analysts are involved in all activities of the group, usually for multiple clients simultaneously, each of which likely at a different phase of the transaction. The position will be based in Singapore and may require periodic travel.

Notably, Lazard’s Analysts in the Private Fund Advisory Group generally have extensive contact with senior individuals at Lazard’s clients, both in the preparation of marketing materials and during the marketing of the fund. As such, prospective candidates will demonstrate excellent communication, interpersonal skills and judgement.

Analysts’ specific duties include:

• Preparing presentation materials and pitches for prospective clients;
• Meeting prospective clients with senior bankers and analysing financial and qualitative information in order to assist in the group’s due diligence investigations prior to signing-up a new mandate;
• Assisting in the positioning of the client’s investment strategy and the preparation of marketing materials, including private placement memoranda, investor presentations and due diligence materials;
• Designing and co-ordinating capital raising/secondary transaction activities and international road shows;
• Communicating regularly with Lazard’s institutional investor coverage professionals;
• Assisting in preparing responses to investor due diligence requests; and
• Maintaining a database of investor commentary, feedback and interest in ongoing transactions.

Candidate Profile:

• Academic excellence - minimum 2.1 university degree classification (or equivalent);
• Minimum 6 – 12 months of relevant work experience (Investment Banking, Consulting or similar);
• Excellent interpersonal, communications and relationship-building skills with colleagues and clients at all levels;
• Strong written communication skills, excellent attention to detail and high standards of accuracy;
• Ability to work well in a team;
• Good analytical skills;
• Proficiency in PowerPoint, Excel & Word; and
• Must maintain high standards of professional and ethical conduct.

Responsibilities

1. Investigates into Bankers’/Customer’s/Business Units’ Remittance requests, inquiries and feedback and revert to them with findings within the agreed Service Level Agreements.

2. Performs daily reconciliation on outstanding investigation cases handled to ensure that all cases are attended to and followed up until complete closure.

3. Documents all investigation cases handled daily for records,management reporting and performance measurement purposes.

4. Handles back valuation requests (including waivers) from bankers, reconciliation of nostro accounts etc

5. To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.

6. To participate in team huddle sessions (on rotation basis) sharing on operational process lapses/gaps, the related root causes and implementation plans; raise any other changes/issues which may impact daily operations etc with objective to drive quality and cohesiveness.

7. To be involved in regular process reviews to manage risk & control and ensure team’s strict compliance to laid down controls and proceduress

Skills/Requirement

1. Able to communicate effectively and work in a team with others

2. Able to multi-task and manage priorities in a fast-changing environment

3. Possess strong analytical and problem-solving skills

4. Able to use design thinking principles to improve and streamline existing processes

5. Proficient in the use of MS Office

Desktop Support Engineer (Band 1)

Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsiblities

- The candidate will support the Consumer Banking portfolio primarily for regular report generation and ad-hoc MIS extraction

- Support regular monthly/ quarterly report generation for Credit Risk/ Scorecard Monitoring and Portfolio Reports/Non-Risk Reports

- Perform data extraction or preparation from users/ various systems to support ad-hoc

- Support and perform scorecard monitoring reports and be able to assist in script preparation

- Support and generate other Non-Risk reports and administrative MIS, assisting in manual process and investigation.

- Assist in documentation for reporting docs and report related docs

- Liaise with users / IT on reporting clarification

Skills / Requirement

o SAS / SQL or any programming knowledge

o Degree in a quantitative discipline; maths, stats, engineering, finance ,etc)

o Strong background with data analysis and exposure to reporting systems and tools

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Duration: 1 year contract

Location: Caldecott

Responsibilities

• Provide support to the team in communicating with the Ops Policy and Policy Divisions
• Provide support to the team in business process reviews on processes both from the client point of view (i.e. to make help more accessible) as well as from the point of view of officers (to make their work more efficient)
• Data analysis, familiarity with data visualization software to interpret data and spot areas of concern
• Secretariat support for monthly meetings
• Provide administrative and operational support to ensure smooth day-to-day operations
• Provide support to the team in communicating and liaising with internal and external agencies/stakeholders

Requirements

• Degree in any field
• Excellent communication skills to interact with other stakeholders
• Proficient in MS Office
• Able to do data analysis and draft presentation slides and reports

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9771

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Summary

We are looking for a specialist consultant having knowledge of financial markets, risk management concepts to provide effective support to the Front Office Trading team. This will be an opportunity to be part of global team within Financial Markets.

Mandatory Skill-set

• Bachelor's Degree in Computer Science, Mathematics, Financial Engineering, Quantitative Finance or a related discipline;
• Proven experience with front office trading products - Derivatives / Credit Derivatives / Interest Rates Derivatives;
• Experience in providing functional support to front office traders and risk management teams;
• Hands on experience in IT Operations / Support including Functional support to end users;
• Experience in derivates valuation (OIS versus LIBOR), market risk reporting and modelling;
• Hands on with construction of interest rate, FX and volatility curves and use them to value cash flows;
• Understanding this for linear derivatives (swaps) is a must;
• Has analytical skills to identify root causes in workflows incidents which could be data, technical or functional issues;
• Technical skills: SQL & Linux;
• A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment;
• Excellent stakeholders management skills;
• Proactive, good communication skills and attentive to details.

Desired Skill-set

• Experience of supporting on real-position management system;
• Familiarity with Datasynapse, Apache Ignite (GridGain), Google Cloud Platform, Docker and orchestration for it like Kubernetes or Openshift.

Responsibilities

• Manage and oversee incidents during trading activities, lead incident resolution efforts, coordinating with relevant teams and stakeholders to minimize disruptions;
• Involved in providing functional support for the derivatives platform, ensuring smooth operation of real-time and intraday position management system during ASIA trading hours;
• Construct interest rate, FX and volatility curves and use them to value cash flows;
• Drive effective problem management, ensure preventive and detective measures of the applications are identified and resolved through the backlog and communication/ dialogue with the Product Owner;
• Find opportunities to automate the testing of existing features, performance, and security as well as the automation of deployments, monitoring, and more;
• Perform Functional testing and Change Management activities to ensure the safe deliveries to Production environment;
• Conduct user training sessions and create documentation to help user on system functionalities and reporting tools;
• Work Closely with colleagues from other areas of expertise and take initiative in expanding knowledge (both within and outside of your area of expertise) that is relevant for the area in which you work.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Position: Technical Support Engineer

• Location: Henderson Road
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Overview

We are looking for a motivated and eager-to-learn IT Support Engineer (Level 1) to join our Client. This is an entry-level position ideal for individuals with a passion for technology and problem-solving, even if they have little to no prior experience. You will provide technical support to users, troubleshoot basic IT issues, and grow your technical skills through on-the-job training.

Key Responsibilities:

- Provide first-line technical support to users via phone, email, or ticketing system.

- Assist in diagnosing and resolving hardware, software, and network issues.

- Learn to install, configure, and maintain IT equipment such as desktops, laptops, printers, and peripherals.

- Support with software installations and basic network troubleshooting.

- Escalate more complex problems to senior IT staff or specialized teams.

- Document technical issues and resolutions in the system.

- Provide remote support through remote desktop tools.

- Assist in maintaining hardware and software inventories.

Required Qualifications:

- A strong interest in IT, technology, and troubleshooting.

- Basic familiarity with computer systems, operating systems (Windows/Mac/Linux), and common software applications.

- Excellent problem-solving skills and a willingness to learn.

- Good communication skills and a customer-focused attitude.

- Ability to work both independently and within a team.

Preferred (But Not Required) Qualifications:

- Any IT-related certification (e.g., CompTIA A+, Microsoft Fundamentals) is a plus.

- Exposure to basic networking concepts or cloud platforms like Microsoft 365 or Google Workspace.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Responsibilities:

• Provide effective application support for the Boomi platform and other related application platforms.
• Improve customer satisfaction by promptly resolving issues, minimizing escalations, and contributing to client production data migrations and production database management.

Requirements:

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field.
• 3 years of experience in application support, with expertise in the Boomi Platform, particularly Boomi Integrations, as well as other application platforms.
• Prior experience in application development, maintenance, support, and deployment is a plus.
• Proficient in databases such as Oracle, MySQL, and Postgres.
• Skilled in database query scripting (SQL).
• Strong understanding of Agile methodologies and the AWS suite of services.
• Committed to resolving issues promptly and reducing escalations.
• The Boomi low/no-code iPaaS platform provides intelligent, cloud-native file conversion logic, with separate modules for user interface screens (Boomi Flow) and file conversion logic (Boomi Atom).

To apply, please visit www.gmprecruit.com and search for Job Reference: 24921

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

Responsible to monitor, analyse and troubleshoot bus & rail AFC devices by checking device logs and data

• Interpret data, analyze results using statistical techniques and provide ongoing reports

• Handle complex data sets – must be able Identify, analyse, and interpret trends or patterns in complex data sets

• Visualize the data to get insightful information.

• Identify trends to identify system degradation and to perform predictive maintenance

• Present the findings and translate the data into an understandable document

• Need to write and speak clearly, easily communicating complex ideas

• Work with management to prioritize business and information needs

• Develop strategies that optimize statistical efficiency and quality

• Locate and define new process improvement opportunities

Requirements

• Technical expertise regarding data models, database design development, data mining, clustering and segmentation techniques

• Strong knowledge of and experience with reporting packages (Cognos), databases (SQL etc), programming (Python/R and ETL frameworks)

• Prior experience in handling Python libraries: Pandas, Numpy, Scikit learn, Python Dash, Bokeh, Matplotlib

• Strong Knowledge in statistics and statistical packages for analysing datasets (Excel, SPSS, SAS, Python etc)

• Must have Visualisation knowledge and able to create dashboards in Tableau and PowerBI

• Need to have hands-on experience in Tableau server (Publishing workbook, Administration settings)

• Knowledge in java, C/C++, RTOS QNX is added advantage

• Proven working experience as a data analyst or business data analyst preferred

• Fresh graduates with relevant expertise and interest will also be considered

• Degree in Computer Science, Electrical/Electronic Engineering/Information Management or Statistics