Job responsibilities:

• Lead and execute critical CRM and Analytics projects to ensure alignment with organizational goals and timelines.
• Oversee the entire project lifecycle, from planning and execution to monitoring and reporting.
• Partner with internal teams and external partners to drive projects forward and ensure successful delivery.
• In the realm of Marketing Analytics:
• Utilize analytics tools to analyze and interpret CRM data, generating actionable insights to enhance user acquisitions and improve customer retention for our key brands.
• Create and implement personalized journeys and touchpoints for consumers to foster intimacy across the ecosystem.
• Develop robust measurement frameworks to gauge the performance of key CRM metrics.
• Collaborate with cross-functional teams to identify opportunities and challenges, providing data-driven recommendations for continuous improvement.
• Brainstorm, advise, and pilot Advanced Analytics capabilities to drive growth initiatives across markets.
• Work closely with cross-functional teams to cultivate a collaborative environment that encourages innovation and excellence.
• Mentor and guide team members across the markets, sharing industry best practices and knowledge.

Job requirements:

• Preferred qualifications for this position include a Bachelor's or Master's degree in Computer Science, Electrical/Computer Engineering, Business Analytics, Industrial & Systems Engineering, Operations
• Research, Mathematics/Statistics, or related technical disciplines.
• A minimum of 3 years of experience in Analytics, Business Analytics, and Project Management is required.
• Previous experience in a Direct to Consumer role dealing with large, complex, high-velocity data is highly desirable.
• Expertise in utilizing advanced analytics tools for data interpretation and actionable insights, as well as familiarity with the Power BI visualization tool.
• Strong hands-on experience with SQL and a willingness to pursue other data analysis/programming tools is essential.
• Proficiency in project management methodologies and tools is a must, along with experience in developing and implementing strong data governance, policies, and strategies.
• Demonstrated success in leading and delivering complex projects while ensuring alignment with business objectives is crucial.
• Knowledge of paid advertising platforms such as Apple Search Ads, Google Ads, Facebook Ads Manager, etc. is beneficial.
• Excellent communication and presentation skills are required, along with the ability to work independently and collaboratively in a team setting.
• The successful candidate will have a proven ability to influence and collaborate with cross-functional teams.

Salary range : $5,000.00 to $6,000.00

Location : Bugis

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, 24755621 Compliance Risk Mgmt Sr Analyst - C12 - SINGAPORE - Hybrid (Internal Job Title: Compl Risk Sr Analyst - C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Serves as a senior compliance risk analyst for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.

In this role, you’re expected to:

• Participating in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
• Analyzing comparative data and preparing regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
• Reviewing materials to ensure compliance with various regulatory and legal requirements. Identifying and addressing potential risks.
• Investigating and assisting in responses to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries.
• Monitoring adherence to Citi’s Compliance Risk Policies and relevant procedures.
• Preparing, editing and maintaining Compliance program related materials.
• Interacting and working with other areas within Citi, as necessary.
• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.

Additional duties as assigned.

• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant work experience
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Bachelor’s degree/ University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Working Location: Central – Raffles Place

Working Hours: 5 days, Mon - Fri (9.00 am – 6.00 pm)

Annual Leave: Starts with 10 days with increment of 1 day every 2 year up to 20 days

Comprehensive insurance, medical and dental benefits

Career development and growth opportunities

Roles & Responsibilities

We are looking for a pro-active and detail-oriented Logistics & Trade Support Executive to manage logistics and trade distribution activities for our Company. The Logistics & Trade Support Executive is responsible for coordinating with suppliers, shipping carriers, internal team and customers to ensure efficient and timely delivery of goods to customers. The candidate should be resourceful, meticulous, possess strong organizational and communications skills as well as a solid understanding of logistics and supply chain management principles.

Responsibilities

Logistics & Operation Coordination

• Coordinate and monitor the shipments of goods from suppliers to customers.
• Carry out shipment booking and liaise with suppliers, carriers, and third-party logistics providers to ensure timely pickup and delivery of shipments.
• Source and negotiate of freight rates with shipping agents, forwarders and 3PL.
• Plan and optimize shipment routes to reduce expenses and improve efficiency.
• Track and update shipment status, ensuring accurate and timely communication with all stakeholders.
• Resolve any transportation or distribution issues or delays promptly and escalate when needed.
• Ensure compliance with customs requirements (tariff classifications, customs clearance procedures, customs documents, international trade regulations).

Vendor and Client Relations

• Assist in managing relationships with vendors and clients, ensuring communication is clear and effective.
• Issue invoices to customers and handle invoices discrepancies with customer.

Planning & Trade Support

• Develop and implement logistics strategies to grow company’s profitability.
• Proactively identify and resolve operational issues in the logistics and trade processes.
• Monitor regulatory developments in the fields of shipping and customs.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Support and assist Account Manager for inquiries and quotations.
• Assist Account Manager on RFQ and coordinate reports as and when required.
• Perform any tasks assigned by Superior.

Requirements

• Minimum Diploma in Logistics/Supply Chain or related field.
• Proficient in MS Office.
• Attention to details – follows procedure accurately, carefully and completes documents and report accurately.
• Excellent problem solving skills and ability to derive actionable insights.
• Able to work pro-actively and independently, with maturity and a team player.
• Familiar with import/export regulations and customs procedures.
• Meticulous and a commitment to accuracy in all tasks.
• Flexible, can adapt to changing priorities and business requirements.
• Good customer relationship management skills.
• Able to communicate, read and write in Chinese with our Chinese suppliers and customers.
• Willing to work beyond regular work hours to address supplier, agent or customer inquiries.
• Proven experience in logistics coordination or freight forwarding is an advantage.
• Interested applicants with relevant internship experience are also welcome to apply.

Responsibilities include, but are not limited to, the following:

Underwriting
Assist the Head and work with Team Leader and members to:
• Attend to queries or mid-term changes from existing accounts
• Liaise with intermediaries and follow up on new quotations and renewals
• Ensure timely and proper passing down of instructions to Policy Administration with the required information / documentation.
• Ensure that sanction checks are conducted.
• Handle the checking of policies and broking slips
• Update and maintain the records, schedules, statistics, etc.
• Assist the Head, Team Leader to compile, analyze and prepare monthly reports required for monthly meetings and business reviews.

Distribution
• Onboarding of new agencies and FA
• Liaison between Agents and Underwriters to address Agents' queries
• Updating and maintain Agency records
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set

Channel Performance
Assist the Head and team to:
• Compile, analyze and prepare monthly reports required and present during monthly meetings and business reviews to be in line with intermediary agreements.
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

Channel / Relationship Management / Quality Service Standards
• Maintain and manage distribution email by forwarding cases to the relevant parties
• Work with policy admin team to ensure accurate and timely delivery of intermediaries’ document
• Act as a liaison between agents and underwriters/other departments for any feedback which are received
• Render assistance to the Corporate Services team during Agency / Intermediary events

Others
• Ensure compliance and no breach in DAL and policies set for self and team.
• Support the CEO, Head and own Team Leader in additional responsibilities assigned, as and when required.
• Assist in special projects when required.
• Ensure compliance to CDP hours

Requirements:

• ACII, ANZIIF or Degree/Diploma in Insurance
• Basic Degree/Diploma in Business or Banking & Finance with CGI
• Minimum 1 years’ experience in Insurance operations and/or direct engagement of Agents and FAs
• Some knowledge of insurance operation, insurance distribution, underwriting operations, underwriting procedures and understanding in policy wordings.
• Some understanding of laws and legislation in relation to the general insurance industry.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Minimum of 3 years expereince in Banking domain with 1 + years of core Funds Transfer/Payment investigations experience.
• Should have in-depth knowledge and hands-on experience in all Investigation query types such as Return of funds, Unable to Apply, Amendment, BCNR, Recall, OFAC, FATF, Back-Valuation & Fraud
• Contact external banks through SWIFT correspondence messages MT103, MT202
• Should have thorough knowledge in Swift fields and Formatting.
• Provide Technical support for connectivity and associated operational systems.
• Implement and testing of new SWIFT services
• Implement the SWIFT Service monitoring and reporting capability.
• Ensure all documentation is up to date and maintained
• Responsible for end-to-end implementation SIWFT (AMH)
• Good knowlegde in SQL or Oracle
• Good to have scripting experience

● Perform daily checks of Kpler LNG data to ensure reliability and accuracy of services provided. These checks include tracking individual LNG tankers, their current positions and future Estimated arrival destinations as well as their charters & trade counter parties.

● Extract meaningful patterns and detecting trend disruption. Working with our historical and current data sets, you will be tasked to monitor for changes and diversions in the market in order to alert our clients of these various swings in the market that can help them to determine if a certain trading hub is getting more traction and if their LNG positions should be adjusted accordingly.

● On top of the data cleaning, checking and analyzing of the data, you will be also responsible for finding answers to our clients technical queries and troubleshooting certain scenarios with them. You will also participate in some data intensive meetings to help them build personalised dashboards.

● Be up to date on LNG news and research in the market. You will contribute with your data approach to our Insights research team on looking at trade flows: imports and exports in LNG in Asia.

● Maintain and expand a comprehensive dataset related to LNG & Gas in the Asian markets. You will be continuously looking for new data sources and enriching the current database. ● Participate in long-term data and product projects related to LNG offering, and collaborate with global colleagues from various teams to deliver new data sources and models.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advices and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC, SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24064

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC
• SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24059

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

JOB SCOPE

Background

Marina Bay Sands is the global benchmark for integrated resort development. We are committed to creating unforgettable memories for our guests and challenging the conventional thinking in the hospitality industry.

The sheer amount and variety of existing and new data collected in integrated resort industry is unprecedented. As this growth continues, so do the opportunities to capture the most value and meaningful insights from data and turn them into competitive advantages.

We are seeking an Associate Analyst / Analyst of Customer Analytics to join the Casino Analytics and Optimization team in Marina Bay Sands. The Customer Analytics team is a small yet highly autonomous group within the Casino Analytics and Optimization function. The team collaborates closely with the Sales, Marketing, IT, Digital, and Strategic Planning functions to apply advanced analytics to generate value-creating insights from big data. The ideal candidate is passionate about creating business impacts using data and industry experience. He/She has exceptional analytical skills and loves to solve problems with data. Strong communication and collaboration skills are required.

Job Responsibilities

The team is tasked with developing creative approaches to data sourcing, deriving new variables and factoring in qualitative insights to deliver high-impact business solutions.

Key areas of focus, include:

• Leverage customer data and analytics to acquire, develop, and retain high-value customers more profitably and effectively.
• Work with the casino sales team to optimize structure, communication, and coverage.
• Develop a robust behavioral and needs-based segmentation to create more relevant, actionable, and personalized campaigns, offers, and engagements.
• Collaborate with the marketing technology team to enhance CRM and real-time rules capabilities.

Analytics:

• Apply advanced analytics, modelling, and machine learning on patron behavior, CLV prediction and profitability analysis.
• Enhance our 360° view of our most valuable guests and create actionable segmentations of patrons across the entire Integrated Resort.
• Work closely with Sales and Marketing departments to:

1) Monitor the business and highlight trends and opportunities.

2) Translate modelling results and segmentations into business strategy via data/dashboards with impactful visualization.

3) Design data-driven personalized offers and A/B testing.

4) Evaluate the effectiveness of our marketing strategies.

• Work closely with Business Intelligence, data warehouse, IT and smart IR teams to implement analytical solutions.

JOB REQUIREMENTS

• Degree in Business Analytics, Applied Mathematics, Statistics, or other analytical fields preferred.
• Marketing graduates with a flair for numbers and interest in customer and marketing analytics are welcome.
• 1 to 2 years of practical experience in business analytics, customer analytics or marketing analytics preferred. Fresh grads are welcomed to apply for Associate Analyst.
• 2 - 4 years of practical experience in business analytics, customer analytics or marketing analytics or Masters in any analytical field for Analyst.
• Experience building and implementing predictive models and machine learning will be an added advantage.
• Casino related experience is a bonus but not compulsory.
• Programming skills using analytical tools such as Base SAS, SAS EG, SQL, R or Python is required.
• Proficient in data visualization tools, such as Tableau preferred.
• Ability to process massive amounts of data and complete critical projects in a correct, accurate and timely manner.
• Strong logical thinking, data analysis and problem-solving skills.
• Excellent communication and presentation skills.
• Passionate about data, customers, and building your career with Marina Bay Sands.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Responsibilities

• Research and analyse sales and business trends to maintain competitiveness and enhance performance.
• Align sales efforts with company objectives and recommend improvements for store operations.
• Prepare and report sales data for management and internal teams.
• Collaborate with teams and vendors to ensure seamless project execution and adherence to timelines.
• Monitor project progress, anticipate challenges, and make necessary adjustments.
• Suggest process improvements to refine management practices and SOPs.
• Research competitor strategies and analyse data to recommend improvements for sales and profit performance.

Requirements

• Min 2 years’ experience in Business analyst ,planning and execution
• Experience in handling projects .
• Good communication skills

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

· Prepare documentation of processes, workflows or business requirements

· Participate in discussions to bridge the gaps between business and IT team, you are the key person to articulate clearly the business requirements to the technical team and technical proposition to business context

· Support Manager in performing gap analysis, test planning and deployment planning, and ensure the right implementation of IT solution to meet the business needs

· Perform Functional and SIT Testing before release to UAT for User Testing

· Perform User Acceptance Test Planning & automated and manual testing

· Assist to assess vendors in ensuring deliveries from vendors and developers meets standards and user requirements.

· Provide business query support

Requirements:

· Minimum of 3 to 5 years of business analyst experience

· Experience in Building & Construction/Building Information Modelling (BIM) business knowledge is strongly preferred

· Experience in Java, Selenium and JMeter is strongly preferred

· Bachelor’s degree in information technology or related disciplines

· Strong analytical, problem-solving, and critical-thinking skills

· High level of motivation

· Experience in managing production support environment

· Experience in performing integrated testing and managing UAT is required.

· Experience in Public Sector implementation is an advantage.

· Strong communication and interpersonal skills (both written and verbal)

· Ability to organize and prioritize numerous tasks and complete them within very tight timeframes

· BSc/BA in Computer Science, Engineering or a related field

· Experience in government, system integrator or consulting is preferred

· Experience with Agile methodologies is strongly preferred

· Ability to collaborate effectively with cross-functional teams and clients

Balyasny Asset Management L.P. (BAM) is a global institutional investment firm. We strive to deliver consistent, uncorrelated, absolute returns in all market environments by fostering a culture of research, innovation, and collaboration.

BAM exists at the intersection of finance and technology, combining the deep industry knowledge of leading portfolio managers and financial analysts with software engineers and quantitative researchers. We leverage the collective expertise of our teams to seek out new investment opportunities, analyze market conditions, minimize risk, and provide superior service to our investment partners.

With 1700+ people in offices around the world, we embrace a culture that welcomes the free flow of ideas, promotes career development, and supports the health and wellbeing of our people through world-class benefits.

POSITION SUMMARY

The Consumer Associate, will be based in our Singapore office and his/her role will report to and work alongside a Consumer Portfolio Manager as part of a team focusing on listed public equities.

ROLE OVERVIEW:

Responsibilities include, but are not limited to:

· Investing and trading in publicly listed equities and relevant derivatives, with a focus on the Consumer sector

· Communicating with industry and sell-side contacts

· Building and maintaining detailed models from scratch

· Supporting in financial statement analysis, cash flows, balance sheets, and maintaining consensus models

· Producing write-ups on strong conviction investment ideas

· Developing relationships with management teams within coverage universe

REQUIREMENTS

· Bachelors Degree or the equivalent in Business, Business administration, Finance, Economics, Mathematics or Engineering from a reputable university

· 4+ years of relevant experience in an equity research role covering the publicly listed companies in the buyside

· 4+ years of experience in the publicly listed equities space across the China Consumer sector

· High proficiency in financial modelling

Maltem Singapore is currently seeking a Business Analyst for our Wealth Management Client.

Summary :

• The candidate will be supporting the Investment (Public Market) project for Data Strategy Group.

Responsibilities:

• Work closely with stakeholders and users to understand, probe, and document business requirements
• Craft detailed user journeys and use cases to illustrate how different types of users will interact with our systems and data.
• Translate business requirements and user journeys into functional specifications and detailed data requirements.
• Work closely with data engineers to design and implement data solutions that align with the defined user journeys and meet operational needs.
• Ensure user solutions to be developed by incorporating data management's best practices on top of user requirements.
• Conduct data analysis to ensure data quality and consistency, and to validate that the implemented solutions meet user needs.
• Develop and maintain documentation, including data dictionaries, process flows, user journeys, and project plans.
• Assist with Data governance and Data management initiatives.
• Provide training and support to users of the Data systems, using the user journeys to help them to understand how to use the systems effectively.
• Monitor system performance and work with data engineers to manage any necessary system enhancements or fixes, and ensuring that changes align with the defined user journeys.
• Work closely with data engineers and relevant parties to ensure sprints are planned out properly and completed in timely manner.

Skill Requirements :

• Bachelor degree in Business, Finance, Computer Science, or related field with at least 8 years of relevant IT work experience, including minimum 5 years of hands-on experience in Data Management or Business Analyst role within Investment & Banking industry.
• Experience in crafting User Journeys and use cases, and using them to guide System Design and implementation.
• Proficient in SQL, Python and experience with other data analysis tools.
• Excellent communication skills, with the ability to translate complex data concepts into understandable terms for non-technical stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Good understanding on data modelling and data integration.
• Experience in SDLC (System Development Life Cycle) and/or Agile methodologies, such as Scrum and Kanban.

Context:

• Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control...), Market Risk (in-house application on big data technologies).
• This role aims to develop on the Calypso back-office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Build & change management

1. Analyse enhancement requests for the repo business and new products.
2. Propose solutions in collaboration with Architects.
3. Specifications, workload estimates, planning, test scenarios, release documentation.
4. Coordinate user acceptance tests.
5. Monthly releases, following the team’s milestones for analysis, coding and testing.
6. Support the release roadmap in production.

• Incidents and Requests management (business users and other IT teams.

1. Application support, level 3 (expert).
2. Troubleshoot and fix issues/bugs.

• Continuous improvement

1. Improve operational processes.
2. Coach more junior team members as required.

• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.
• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framework, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Analytical and problem solving skills
• Pro-active mind-set in security
• Proven ability to work individually under pressure
• Team player with good interpersonal skills
• Very good communication skills and keen to work with business users.

Working Hours

• Work in shift for ASIA or EMEA region: (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

About the company

I am working with an international law firm who are looking for a Conflicts Analyst to join their growing Business Acceptance team in Singapore.

Key responsibilities

• Reviewing new work and conducting database searches/research using other sources to ensure conflicts checks are cleared
• Liaising with fee earners to highlight any potential conflicts arising from new matters
• Developing knowledge base of legal/regulatory/commercial requirements relating to Business Acceptance work
• Setting up and maintaining information barriers as required
• Other ad hoc requests relating to Business Acceptance/Conflicts

Key Requirements

• A degree is desirable but not necessary
• Prior experience in Risk/Compliance/Conflicts in law firms or other professional services industry
• Excellent research, analytical and communication skills
• Ability to practice discretion when dealing with sensitive information

If you believe you fit the requirements for the role, please click APPLY NOW or send an email to [email protected] with your latest CV. Note: We regret that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business License Number: 200611680D. EA Licence Number: 10C5117 | EA Registration Number: R23113442

#LI-ET1

Job Description

• Manage shipping schedules for all concentrates shipments in the APAC Region
• Draft offers for spot tenders and long terms bids for concentrates in the APAC region
• Attend meetings with global miners, smelters and traders based in Asia Pacific
• Track mine / smelter production statistics and liaison with the Research team
• Manage Zinc and Lead concentrate shipping schedules into Hobart and Port Pire Smelters
• Attend weekly production meetings for Trafigura’s smelting assets
• Assist with contract entry and preparation
• Liaise with Mumbai operations team to optimize flows and improve efficiencies
• Track projects in the region to identify business opportunities for the global trading book
• Potential involvement in other commodities within the concentrate space

Position title : Community Support Assistant
Working Location: Upper Serangoon, Bukit Timah, Queentown & Jalan Bukit Merah (Work location not fixed, decide after interview)
Interview location: Balestier Road, Singapore 329743
Working day: 5.5 work days ( Mon – Fri & Sat half-day)
Salary : $2400 - $3300

OVERVIEW
To assist the Centre executive/manager in the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

JOB SCOPES

1. Programme Planning and Implementation
2. Alert Alarm System
3. Volunteer Development
4. Finance and Accounts
5. Training and Development of Personnel
6. Administrative Duties

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]