Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

Position Overview:

We are seeking a skilled IT Executive to play a key role in IT automated storage and retrieval machine

projects, customer warehouse integration, and providing advanced support

In this role, you will contribute to project execution, deliver exceptional customer support, and

ensure smooth Your technical expertise and customer-centric approach will be integral to our

success.

Responsibilities:

IT Projects Implementation:

• Assist in software project implementation of warehouse automated storage and retrieval

machine for customer, including supporting integration to customer ERP system, IT

infrastructure and customers networks.

• Collaborate in setting up the machine, configuring software,

• Performing UAT/SIT,Software user Training for customer and internal staff, Software Go live

support

• Document IT projects comprehensively, outlining processes, configurations, and outcomes.

• Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for

improvement.

IT Service support:

• Provide remote helpdesk and onsite support services for customers, addressing their

technical needs promptly and professionally.

• Be stationed onsite on scheduled days to offer hands-on IT software support and ensure

customer satisfaction.

• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

• Undertake various IT-related tasks as required to support onsite customers effectively.

• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and

versatility.

Qualifications & Requirements:

• Minimum of a Diploma or higher in Computer Science, Information Technology, or

equivalent field.

• Available to travel for support customer in Singapore & Malaysia

• A minimum of 3 years of hands-on experience in a similar position.

• Mandatory experience in software application support, with exposure to systems like

inventory, warehouse management, ERP.

• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.

• Effective communication skills to liaise with team members, customers, and vendors.

• Proficiency in escalating technical and customer inquiries clearly to technical teams and

superiors.

- 5days works, office hour

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

The candidate must have 10+ years working experience in the following areas: -

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP) simulations.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write SQL queries

• Understand business function and analyze users’ requirements, make a clear scope of project, requirement and build consensus with users
• Lead in analysis and scoping of data sourcing and functional requirements/ enhancements, functional/application design, functional specifications, discuss and obtain users agreements
• Preparation of Functional, Non-Functional & other documents required in compliance to SDM and procure sign off from Users
• Prepare SIT test schedule and develop test cases and conduct SIT testing
• Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing
• To ensure the design & build is in line with the standard and all deviations are clearly articulated and agreed. The scope should be from sourcing from upstream till the final report generation
• Review the code to ensure it does not break / Lead to performance issue
• Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.)

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

• Desired candidate will be part of the Visa Operations Command Center - monitoring all critical production applications (Commercial and Money Movement Solutions) and resolve or manage the prompt resolution of all incidents.

• Support project schedules and changes which can include participation in UAT testing, creation of process and procedures, and assist with training specific to team.

• Review and approve new alert handling procedures and ensure they are written clearly and can be carried out by all analysts.

• Team player who can independently work towards the deadline of critical projects. This will include tasks such as knowledge transfer between teams, understanding and adhering to organization’s standard while assisting in project deliverables.

• Chair and actively drive critical/major incident resolution to meet group MTTR objectives.

• Document and communicate critical milestones/progress of ongoing incidents on a bridge call timely and accurately.

• Accurately and promptly assess/solicit the impact, take ownership, and drive incidents to resolution as dictated by the impact and severity of the problem.

• Responsible for the internal and external communication of issues to users, other internal support groups and the customers via pages, email or phone.

• Correlate critical alerts on monitoring platform with actual system outages.

• Follow documented operations processes and work with appropriate groups to administer and maintain these policies to ensure standard approach is adopted during escalation or when implementing system changes.

• Provide an Operations and Support perspective in the adoption of new technologies and the implementation of new software.

• Resolve incidents promptly without escalation.

• Constantly follow-up on all open incidents and problem tickets to meet group objectives.

• Work on multiple platforms including ticket queue, mailbox, alert console and phone calls.

• Provide routine L1 system administration on multiple server platforms (Windows, Unix/Linux).

• Propose process/procedure improvements to better the department and services provided.

• Offer effective/sound recommendations to address repetitive issues.

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

 This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

The APAC Senior Tax Analyst is a core member of the ServiceNow Corporate Tax Team, with the primary responsibility of supporting the Tax Director - APAC in all external and internal tax reporting requirements for our legal entities in APAC region.  You must have the ability to operate independently in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Singapore.

• Support tax compliance for ServiceNow entities in the APAC region. 
• Prepare work papers, coordinate with third party tax advisors to file corporate income returns and arrange for tax payments.
• Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory financial statements. 
• Prepare income tax provision for APAC entities for USGAAP and local GAAP purposes, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward and return-to-provision true-up.
• Support transfer pricing such as intercompany transactions analysis and local transfer pricing documentation.
• Provide support for tax audits and tax controversy matters in the region.
• Assist in M&A and tax planning/ restructuring projects, including modelling related tax impacts.
• Identify opportunities for process improvements to streamline and automate tax-related procedures.
• Support internal control testing and maintain SOX documentation and processes.
• Build collaborative working relationships with Legal, Accounting, FP&A, and Corporate Development Teams.  Effective communication of tax considerations to business stakeholders.
• Research and evaluate tax impact of current and proposed tax legislation.
• Other ad hoc tax projects as needed.

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities:

• Support annual audits and assessments to ensure compliance.
• Assist in the development, maintenance, and implementation of compliance policies, procedures, and guidelines.
• Document and map current business processes related to compliance, identifying areas for improvement.
• Assist in the implementation of compliance-related initiatives and projects.
• Coordinate audits and inspections by regulatory agencies.
• Assist in internal and external audits by providing necessary documentation and insights.
• Provide guidance and support to internal teams on compliance matters.
• Maintain accurate and up-to-date records of compliance activities and documentation.
• Keep abreast of industry trends and best practices in compliance and business analysis.
• Perform ad hoc duties as assigned.

• Bachelor’s degree in Business Administration, or related field
• Minimum 1 year of relevant experience, preferably in the tech/SaaS space
• Detail-oriented with a focus on accuracy and quality
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Ability to communicate effectively with stakeholders at all levels of the organization
• Familiarity with risk management and audit processes
• Having experience in supporting audits, such as ISO 27001, PCI DSS, and SOC2 Type 2, is a plus

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled and motivated Business Data Analyst to join our dynamic team. As a key member of our data analytics department, you will play a crucial role in extracting insights from large volumes of data, driving data-driven decision-making, and contributing to strategic initiatives across multiple countries (MY/AU/PH/SG). The successful candidate will be responsible for data visualization, resolving data quality issues, implementing data automation solutions, automating report generation, and incorporating artificial intelligence into workflows and staying up to date with the current technologies . Your expertise will be pivotal in automation processes, generating actionable insights, and effectively communicating findings through presentations. 

Responsibilities:

Automation: 

• Implement and maintain automated data pipelines and processes to streamline data collection, transformation, integration, and report generation. 
• Enhance efficiency and reduce manual effort by developing and overseeing automated workflows. 

Data Manipulation: 

• Manipulate and analyze large datasets to uncover trends, patterns, and insights that drive business growth and inform strategic decisions. 
• Utilize advanced data manipulation techniques to prepare data for analysis. 

Data Visualization: 

• Develop and maintain effective dashboards, reports, and interactive data visualizations. 
• Convey complex information to stakeholders and monitor key performance metrics through visual storytelling. 

Data Quality: 

• Identify and address data quality issues by collaborating with cross-functional teams. 
• Ensure the accuracy, consistency, and integrity of data sources to maintain high data standards. 

Machine Learning and Forecasting: 

• Collaborate with the team to explore machine learning opportunities. 
• Leverage data to build predictive models and enhance business processes. 
• Utilize historical data and statistical methods to create accurate forecasts and predictive models for various business metrics. 

• Provide actionable insights to support business planning and decision-making. 

Insight Generation: 

• Analyze data to identify trends, opportunities, and areas for improvement. 
• Generate actionable insights that drive strategic decision-making and support business objectives. 

Effective Storytelling: 

• Translate complex data findings into clear, concise, and compelling narratives. 
• Use PowerPoint and other presentation tools to communicate insights to both technical and non-technical audiences. 

Market Research: 

• Conduct thorough market research through webscraping to analyze market penetration and identify opportunities for expansion and growth. 
• Provide recommendations based on market analysis to support business development strategies. 

• Bachelor’s degree in Data Science, Business Analytics or a related field. 
• Proven experience in Data Analysis, Data Visualization, and Data Automation. 
• Proficiency in Data Analysis tools and languages such as SQL, Python, and visualization tools like Tableau. 
• Strong understanding of statistical methods and predictive modeling techniques and Artificial intelligence implementations. 

Personal Attributes: 

• Strong analytical mindset with a passion for data-driven decision-making. 
• Excellent problem-solving skills and attention to detail. 
• Excellent communication and presentation skills. 
• Ability to work collaboratively in a team environment. 

• Self-motivated with a proactive approach to identifying opportunities and solving problems. 

What we’re looking for:

• Education: Bachelor’s degree in finance or accounting is required with strong knowledge of cost accounting.
• Experiences: At least 4+ years of experience with global manufacturing-driven organizations.
• Experiences worked in a public company so will be familiar with the cadence and requirements of a publicly reporting organization. in finance or accounting is required with strong knowledge of cost accounting.
• Six-Sigma and/or regimented process methodology experience is desirable, but not a requirement
• Background in pharmaceutical, life science or medical device industries is preferred
• A person of the highest integrity and professional standards
• Strong in communications
• Collaborative tools: MS Teams

How you will thrive and create an impact:

• Drive, manage & present critical financials deliverables for the organizations which will include the the Internal Operating Plan (1 year), Interim Forecasting cycles (3 per annum) & Monthly actuals reporting (12 x per annum).
• Act as primary interface between manufacturing operations and plant managers to report financial results and assure proper controls. Develop and implement procedures that ensure compliance and consistency across the business.
• Maintain and develop key performance measures and tracking systems (through standard work) for each site to measure P&L results, capital, Inventory and cost savings projects.
• Manage & Co-ordinate Annual Standard Cost Roll for the Manufacturing Plants.
• Drive cashflow analysis and business case analytics for capital proposals and make versus buy decisions.
• Participate in daily Tier meetings, Gemba walks & develops finance metrics to support site performance and shop floor productivity
• Drives & owns the site E&O process with the planning team.
• Participates in the Material Review Board meetings.
• Perform an audit function where needed to assure reporting systems and processes are being followed on a consistent basis and within the company policies.
• Lead all compliance efforts including internal control and ethics policies.
• Prepare and reviews monthly results and ad hoc analysis to determine methods of increasing operating productivity through higher efficiency and/or cost control.
• Ensure business activities and processes comply with applicable laws and/or US GAAP.
• Actively participate and lead team on proposed new production.
• Perform other duties as assigned.

Primary Skills (max 5 only) Degree or Diploma in Computer Science, Computer Engineering or Information Security related fields System Analyst with 4 to 5 years of exp in Netreveal, Unix and Oracle PLSQL IT implementation experience using Netreveal product in AML KYC/CDD domain area Tech Skills: Netreveal, Unix and Oracle working experience Financial Services/Anti Money Laundering domian is must. Secondary Skills (max 5 only) Developing the internal scripts to automate the batch jobs and reports generation. Worked closely with clients to fulfill their needs and engage various teams to achieve project goals Responsible to Lead OFSAA (AML) team- new scenario implementations, customization of scenarios as per compliance team requirements and Premise technical support on enhancements, custom integrations and BAU support Supporting the SIT and UAT testing on Netreveal V9 and proactively communicating with users and vendors on the defects and change request Manage OS/DB/Middleware security patching or upgrade activities related to Netreveal Production and DR environments. Main Roles and Responsibilities (max 5 only) Responsible to Lead OFSAA (AML,KYC) team- new scenario implementations Monitoring existing products to check their effectiveness and incorporating changes in the products whenever required Expertise in technologies like Database (Oracle SQL& PL-SQL), Data-warehousing, ETL, UNIX Shell scripting, Batch scheduling using Control-M, OBIEE report framework AML Solutions upgrade to Netreveal latest solutions, include. AML Solutions upgrade to Netreveal latest solutions, collaborated with SG
team, only one resource in KL, managed to resolved gaps, configure and
deliver the solution with minimal supervision

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advices and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC, SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24064

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC
• SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Primary Skills (max 5 only) Degree or Diploma in Computer Science, Computer Engineering or Information Security related fields System Analyst with 4 to 5 years of exp in Netreveal, Unix and Oracle PLSQL IT implementation experience using Netreveal product in AML KYC/CDD domain area Tech Skills: Netreveal, Unix and Oracle working experience Financial Services/Anti Money Laundering domian is must. Secondary Skills (max 5 only) Developing the internal scripts to automate the batch jobs and reports generation. Worked closely with clients to fulfill their needs and engage various teams to achieve project goals Responsible to Lead OFSAA (AML) team- new scenario implementations, customization of scenarios as per compliance team requirements and Premise technical support on enhancements, custom integrations and BAU support Supporting the SIT and UAT testing on Netreveal V9 and proactively communicating with users and vendors on the defects and change request Manage OS/DB/Middleware security patching or upgrade activities related to Netreveal Production and DR environments. Main Roles and Responsibilities (max 5 only) Responsible to Lead OFSAA (AML,KYC) team- new scenario implementations Monitoring existing products to check their effectiveness and incorporating changes in the products whenever required Expertise in technologies like Database (Oracle SQL& PL-SQL), Data-warehousing, ETL, UNIX Shell scripting, Batch scheduling using Control-M, OBIEE report framework AML Solutions upgrade to Netreveal latest solutions, include. AML Solutions upgrade to Netreveal latest solutions, collaborated with SG
team, only one resource in KL, managed to resolved gaps, configure and
deliver the solution with minimal supervision

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24059

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Reporting to the Head, Business Planning & Integration, the candidate will be responsible for extracting, cleaning, and analysing data to provide valuable business insights. This role involves close collaboration with internal stakeholders to understand data needs, visualize data effectively, and where applicable, build interactive dashboards for ongoing analysis. The Data Analyst will play a crucial role in driving data-driven decision-making processes within English/Malay/Tamil Media Newsrooms.

Key responsibilities:

· Work with internal stakeholders to identify data needs and extract relevant data from various sources.

· Clean and preprocess data to ensure accuracy, completeness, and consistency for analysis.

· Analyse data using statistical methods to identify trends, patterns, and insights that are relevant to business objectives.

· Collaborate with team members to understand business challenges and provide data-driven solutions.

· Develop and implement data visualisation strategies to clearly communicate findings to stakeholders.

· Utilise data visualisation tools to create intuitive graphs, charts, and other visual representations of data.

· Design and build dashboards that provide real-time insights and support strategic decision-making.

· Ensure dashboards are user-friendly and meet the needs of various stakeholders.

Requirements:

· Bachelor’s Degree in Data Science, Statistics, Computer Science, or a related field.

· Proven experience as a Data Analyst or in a similar role, with a strong portfolio of projects demonstrating the ability to extract, clean, and analyse data.

· Experience in working with internal stakeholders to understand and fulfil data analysis needs.

· Hands-on experience in visualising data and building dashboards.

· Proficiency in SQL for data extraction and manipulation.

· Knowledge of statistical programming languages such as R or Python.

· Experience with data visualisation tools (e.g., Tableau, Power BI).

· Familiarity with dashboard development tools and techniques.

· Excellent verbal and written communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders.

· Strong collaboration skills, with an ability to work effectively in a team and with stakeholders from different functional areas.

· Creative problem-solving abilities, with an aptitude for identifying and addressing business challenges through data analysis.

Reporting to the Head, Business Planning & Integration, the candidate will be responsible for extracting, cleaning, and analysing data to provide valuable business insights. This role involves close collaboration with internal stakeholders to understand data needs, visualize data effectively, and where applicable, build interactive dashboards for ongoing analysis. The Data Analyst will play a crucial role in driving data-driven decision-making processes within English/Malay/Tamil Media Newsrooms.

Key responsibilities:

· Work with internal stakeholders to identify data needs and extract relevant data from various sources.

· Clean and preprocess data to ensure accuracy, completeness, and consistency for analysis.

· Analyse data using statistical methods to identify trends, patterns, and insights that are relevant to business objectives.

· Collaborate with team members to understand business challenges and provide data-driven solutions.

· Develop and implement data visualisation strategies to clearly communicate findings to stakeholders.

· Utilise data visualisation tools to create intuitive graphs, charts, and other visual representations of data.

· Design and build dashboards that provide real-time insights and support strategic decision-making.

· Ensure dashboards are user-friendly and meet the needs of various stakeholders.

Requirements:

· Bachelor’s Degree in Data Science, Statistics, Computer Science, or a related field.

· Proven experience as a Data Analyst or in a similar role, with a strong portfolio of projects demonstrating the ability to extract, clean, and analyse data.

· Experience in working with internal stakeholders to understand and fulfil data analysis needs.

· Hands-on experience in visualising data and building dashboards.

· Proficiency in SQL for data extraction and manipulation.

· Knowledge of statistical programming languages such as R or Python.

· Experience with data visualisation tools (e.g., Tableau, Power BI).

· Familiarity with dashboard development tools and techniques.

· Excellent verbal and written communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders.

· Strong collaboration skills, with an ability to work effectively in a team and with stakeholders from different functional areas.

· Creative problem-solving abilities, with an aptitude for identifying and addressing business challenges through data analysis.

Primary Skills (max 5 only) Degree or Diploma in Computer Science, Computer Engineering or Information Security related fields System Analyst with 4 to 5 years of exp in Netreveal, Unix and Oracle PLSQL IT implementation experience using Netreveal product in AML KYC/CDD domain area Tech Skills: Netreveal, Unix and Oracle working experience Financial Services/Anti Money Laundering domian is must. Secondary Skills (max 5 only) Developing the internal scripts to automate the batch jobs and reports generation. Worked closely with clients to fulfill their needs and engage various teams to achieve project goals Responsible to Lead OFSAA (AML) team- new scenario implementations, customization of scenarios as per compliance team requirements and Premise technical support on enhancements, custom integrations and BAU support Supporting the SIT and UAT testing on Netreveal V9 and proactively communicating with users and vendors on the defects and change request Manage OS/DB/Middleware security patching or upgrade activities related to Netreveal Production and DR environments. Main Roles and Responsibilities (max 5 only) Responsible to Lead OFSAA (AML,KYC) team- new scenario implementations Monitoring existing products to check their effectiveness and incorporating changes in the products whenever required Expertise in technologies like Database (Oracle SQL& PL-SQL), Data-warehousing, ETL, UNIX Shell scripting, Batch scheduling using Control-M, OBIEE report framework AML Solutions upgrade to Netreveal latest solutions, include. AML Solutions upgrade to Netreveal latest solutions, collaborated with SG
team, only one resource in KL, managed to resolved gaps, configure and
deliver the solution with minimal supervision

Reporting to the Head, Business Planning & Integration, the candidate will be responsible for extracting, cleaning, and analysing data to provide valuable business insights. This role involves close collaboration with internal stakeholders to understand data needs, visualize data effectively, and where applicable, build interactive dashboards for ongoing analysis. The Data Analyst will play a crucial role in driving data-driven decision-making processes within English/Malay/Tamil Media Newsrooms.

Key responsibilities:

· Work with internal stakeholders to identify data needs and extract relevant data from various sources.

· Clean and preprocess data to ensure accuracy, completeness, and consistency for analysis.

· Analyse data using statistical methods to identify trends, patterns, and insights that are relevant to business objectives.

· Collaborate with team members to understand business challenges and provide data-driven solutions.

· Develop and implement data visualisation strategies to clearly communicate findings to stakeholders.

· Utilise data visualisation tools to create intuitive graphs, charts, and other visual representations of data.

· Design and build dashboards that provide real-time insights and support strategic decision-making.

· Ensure dashboards are user-friendly and meet the needs of various stakeholders.

Requirements:

· Bachelor’s Degree in Data Science, Statistics, Computer Science, or a related field.

· Proven experience as a Data Analyst or in a similar role, with a strong portfolio of projects demonstrating the ability to extract, clean, and analyse data.

· Experience in working with internal stakeholders to understand and fulfil data analysis needs.

· Hands-on experience in visualising data and building dashboards.

· Proficiency in SQL for data extraction and manipulation.

· Knowledge of statistical programming languages such as R or Python.

· Experience with data visualisation tools (e.g., Tableau, Power BI).

· Familiarity with dashboard development tools and techniques.

· Excellent verbal and written communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders.

· Strong collaboration skills, with an ability to work effectively in a team and with stakeholders from different functional areas.

· Creative problem-solving abilities, with an aptitude for identifying and addressing business challenges through data analysis.

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Skills: Informatica 10/ 9.5/8.6/7.x (PowerCenter), Data Stage 8.1, Talend 5.0.2, Attunity, Golden Gate, SAP Business Objects, Power BI, ERWIN and SSIS, Oracle11g, Teradata, Hadoop, Hive, Sqoop and Flume, Windows, UNIX, and Linux

Salary: SGD 11,000 pm to SGD 12,500pm

Requirement details:

· Degree in Information Technology or relevant

· Must have experience n ETL Architecture, Development, Enhancement, Maintenance, Data Modelling and BI Reporting including Business & System Requirement Gathering of Enterprise Data Warehouses

· Sound knowledge on Investment Banking & Retail Banking Business, Financial concepts, Products & Services. Regulatory & Compliance, Risk Management, Business Intelligence, MIS, Data Lake (ODS), Data Warehouse / Marts, Modelling & Mapping, Governance, Privacy policies and FSLDM

· Ability to perform independent analysis, ask focused questions and rapidly gain in-depth understanding on various business requirements and deliver necessary solution using multiple technologies, straddling the line between IT and Business to help bridge the gap and improve efficiency.

· Experienced in project management, planning, resourcing, outsourcing, vendor negotiations & management, budgeting and implementing projects ensuring consistency with global strategy, goals, commitments, governance and controls using Waterfall and Agile model.

· Expert in SQL (Teradata, SQL Server, Oracle), ETL Tools (Informatica, Datastage, SSIS), BI Reporting tools (Cognos, Power BI, SSAS)

· Efficient in performing in-depth data analysis using SQL and tools with strong analytical, problem solving and critical thinking skills.

· Good understanding of business process, studying and analysing workflow to design solutions (As-Is and To-Be Analysis); conducting gap & impact analysis, assess scope of studies and suggesting the most suited solution.

· An effective leader with proven abilities in leading teams during the project phase, guiding members and enabling knowledge sharing among the team