[Order Number: 488858]

• International exposure within the energy trading field
• Comfortable to cover settlements of other region outside of normal business hours when required
• System training is provided
• Great employee benefits

Responsibilities

• Manage the end-to-end process of invoice creation, distribution, reconciliation, and settlement for Coal, LNG, and Freight trading activities (Accounts Payable/Receivable).
• Proactively and promptly resolve discrepancies in invoice reconciliation.
• Take responsibility for ensuring the timely collection of cash and generating aging reports.
• Collaborate with the operations team to clear overdue items in both Accounts Payable and Accounts Receivable, as well as non-allocated cash.
• Identify, recommend, and implement process improvements related to settlements processes.
• Keep Settlements team Standard Operating Procedure (SOP) documentation updated.
• Ensure trading standards are in compliance with regulatory requirements.
• Verify and ensure the correct tax treatment of invoices.

Requirements

• Possess minimum 2 years of Settlements experience preferably in the Commodity Industry
• At least a Diploma in Accounting or equivalent professional degree
• Proficient in Microsoft Office suite
• Candidates with knowledge of IMOS, Horizon and SUN system will have an added advantage

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

IT Business Analyst | .Net | Oracle

• Working Hours: Monday to Friday
• Working Location: West

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 1 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43801" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

[Order Number: 402720]

Responsibilities

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquiries/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Managing Apple, I-pad devices (e.g., new set up configurations, delete terminations, device broken, lost, unlock device, password reset, software and iOS update etc.)
• Keep records of user interactions and progressions on the case (Call logging)
• Doing Administrative work (example: Filing, preparing paper works, generate report daily, weekly, monthly)
• Any other tasks (included weekend tasks) that maybe assigned by the superior

Requirements

• Candidate must possess at least a Diploma in IT
• Candidate must have at least 2 years of relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

Job Opening Details:

- 6 months contract

- UAT for front-end system for corporate users

- Work location in EAST Area (Changi, Tampines)

- Immediate availability required

- Candidates without relevant experience are welcomed to apply

Responsibilities

· Work closely with UAT Team Lead to ensure requirements and scope are clearly understood.
· Conduct UAT testing for business deliverables including new markets or products, application decommissions, operational improvements, and industry-driven regulatory changes.
· Assist Test Lead to track UAT issues, and publish daily EOD test status.
· Perform end to end testing with full understanding of the Business Requirements and Functional Specs.
· Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
· Ensure UAT artifacts and sign-offs are saved as the UAT audit trail.
· Able to understand business requirements/functional requirements and translate them into test cases.
· Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution
· Able to collaborate with business and technology team to Ensure effective end to end testing.

Requirements

· At least 1+ years of experience in performing UAT testing or Business Analyst
· Strong communication skills both written and verbal
· Strong analytical skill
· Attention to details
· Has knowledge in at least on one of the following:
- Electronic Banking (e.g. internet banking),
- Channels Banking (e.g. File transfer service, SWIFTnet, SWIFT)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Job Scope:

· Maintain general cleanliness of classrooms and special rooms, general office etc.

· Escort contractors during maintenance works.

· Assist in traffic control and Gate duties during arrival and dismissal time.

· Look out and report any safety hazard and building fault found around the school.

· Basic knowledge and understanding electrical work such as resetting the DB during power trip.

· Provide logistical support for school events and activities, including carrying and arranging furniture and equipment.

· Closing and arming of school.

· Any other duties assigned by the Principal, Vice-Principals, Operations Manager, or any other authorised officer.

Requirements:

· Preferably have 1 year of related working experience in a school setting.

· Language proficiency – able to communicate in simple English Language

· Able to read, understand and reply WhatsApp messages in English for work assigned

Contract Period: 18 March 2024 to 17 September 2024

Location: Punggol

Salary: $1900/month

Working Arrangement:

· Mondays to Thursdays: 9:00am to 6:30pm, inclusive of 1hr lunch break

· Fridays: 9.30am to 6:30pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT, end user support
• Hardworking , positive attitude
• Banking work environment
• 5 days work (9am to 6pm) at Alexandra Road
• Salary $2500 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• Minimum 2 years experience in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris / Linux is added advantage.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM WebSphere/WebLogic is a plus.
• Familiarity with software development life cycle (SDLC) and ITIL principles.
• Excellent problem-solving and analytical skills.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

JOB DESCRIPTION SUMMARY

This position is responsible for providing consultation and professional advice on key technology and information security risk matters relating to the abovementioned geographical responsibilities, thereby adding value to building a strong information security risk culture centred on people, processes and technology. The role will also coordinate regular governance review engagements and being involved in technology-related audit engagements for the abovementioned geographical locations. The role requires professional judgment and assessments on material to be provided by the various process and control owners for the audits.

WHAT YOU’LL BE DOING

Risk Assessments, Audit and Regulatory Management

• Facilitate and drive Technology related audit engagements with statutory auditor and regulator, following up with relevant parties to ensure all issues identified are remediated
• Facilitate and drive annual IT risk and control self-assessment exercises according to MAS regulatory notices/guidelines, internal enterprise IT policies, and standards
• Coordinate independent reviews of the entities’ compliance against various information security and technology risk regulations such as MAS TRM Guidelines, MAS 132 Notice on Cyber Hygiene and MAS 127 Notice on TRM for AIA Singapore, as well as Brunei technology risk regulations for AIA Brunei.
• Support in the divisions’ risk and controls assessment exercises, as well as quarterly internal controls for financial reporting controls assessments
• Support the assurance initiatives under the First Line of Defense to uplift the technology and cyber controls landscape for the Company

Information Security & Technology Risk Metrics

• Support the alignment of various information security and technology risk metrics for management reporting and escalation – this includes reporting/escalation of outstanding or overdue action required from penetration tests, vulnerability assessments, security incidents, policy/standards deviations, third party security assessments, etc.
• Review and assess collated metrics and material for consistency checks and trends

Policy, Standards and Exception Management

• Communicate material changes to internal policies/standards to stakeholders Facilitate risk evaluations and exception handling to deviations from the policies, standards and regulatory requirements

Risk & Compliance Initiatives

• Assist in enterprise-wide risk and compliance coordination for Technology division, where applicable
  

WHAT WE ARE LOOKING FOR

• Bachelor’s Degree in one of the following or related disciplines (Computer Science, Computer Engineering, Information Security, Information Systems)
• 5-10 years of relevant work experience, including at least 3 years of experience in IT audit, risk management, compliance and/or governance roles, with particular expertise and knowledge of governance reporting of technology risk issues and cybersecurity
• Work experience in financial industry, big tech firms or established auditing firms will be considered favorably

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

IT Support Senior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

• Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.
• Knowledgeable and experienced in supporting Microsoft windows & office suite.
• Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.
• Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
• Analytical and problem-solving abilities with keen attention to detail
• Strong customer service orientation
• Strong verbal and written communication skills in local language and proficient in English (verbal & written)
• Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.
• Good understanding of Network & Infrastructure technologies (servers, storage, switches, routers, patching) and be able to provide support as guided by professional engineers or specialist.
• Ability to supervise a small team of junior engineers, guide and point of escalation for difficult or complex problems.
• Ability to identify systemic issues, continuous improvement opportunities, potential issues and raise to management.
• Ability to take on end user support and infrastructure project work support.

Expected Qualification & Work Experience

• Diploma or equivalent professional education in Information Technology or related
• At least 5 plus years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents

Requirements

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office
• Working schedule of 9am-6.30pm (Mondays to Fridays)
• East region, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Vale is one of the world's largest integrated mining companies, with global headquarters in Rio de Janeiro, Brazil. We are a leading global producer of iron ore and nickel.

Currently, we have an opening for a Commercial Analyst to join our Spot Desk team in Singapore. This person will assist the team in trade activities, data analystics and post sales support.

Main Responsibilities

• Negotiate commercial contracts with clients and be familiar with contractual clauses to mitigate any risks and exposures
• Efficiently administer post sales operations including but not limited to contract signing, vessel nomination and movements, monitoring of LOI, return of OBLs, AR collection and LC matters
• Coordinate sales opportunities and prepare sales offers to clients through our global sales offices including Brazil, Europe and JKT
• Plan and execute sales promptly either through the tender system or online platforms
• Generate data analytics and prepare regular sales reports to enable Spot Desk to strategize decisions effectively and efficiently
• Ensure timely sales recognition for monthly and quarterly accruals
• Collaborate closely with GSP/ IPA on allocations for Strategic Spot Sales and optimize the sales plan to unlock the best value for each cargo
• Constantly look for improvements and/or propose new initiatives to support Spot Desk activities
• Develop and maintain VPS activities

Requirements

• Bachelor’s degree in Business, Economics, Data Analytics or other relevant disciplines
• At least 3 - 5 years of industry experience in commercial/analytical/trading function with good understanding of contracts, trade finance and shipping
• Knowledge of the iron ore industry and experience in dealing with trading companies, information providers, sales platforms is highly preferred
• Proficiency in SAP, R, Python, PowerBI, eBL platforms is advantageous
• Strong communication, interpersonal and negotiation skills
• Knowledge of Portuguese and/or Mandarin to liaise with overseas counterparts is a plus but not mandatory
• Agile, proactive, meticulous
• Able to work independently and in a team

RESPONSIBILITIES

• Providing customer support and technical issue resolution via email, chat, social media and other online platforms.
• To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions and other online platforms.
• Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console.
• Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.
• Escalating real-time issues to client/supervisor.
• Translate Korean to English and vice versa
• Report and minutes writing in Korean and/or English

REQUIREMENTS

• English (fluent), Korean (fluent, native)
• Requires to work on weekends and public holidays with a fixed schedule.
• Strong in both written and communicating in English and Korean - in order to liaise with Korean speaking associates
• Ability to deliver excellent customer service quality utilizing soft skills
• Able to understand games from a gamer’s perspective and give n-depth gaming and PC/console troubleshooting support
• Ability to solve and analyse information accurately with appropriate speed and guidelines
• Team player
• Those with strong interest in games are preferred but we do welcome fresh graduates or those without customer service experience and gaming experience

Job Description:

We are seeking a skilled and proactive Data Analyst to join our team. In this role, you will play a crucial part in supporting our business development decisions through data analysis and insights. Your responsibilities will include monitoring key indicators, identifying potential issues, and collaborating with various business units to provide data analysis services.

Responsibilities:

• Understand the consumer finance business thoroughly and provide data analysis and insights to the team, aiding in decision-making for business development.
• Monitor and track key indicators of the consumer finance business consistently, analyzing any unusual fluctuations and identifying potential issues.
• Foster effective communication channels with business units and offer data analysis services.
• Contribute to the design and enhancement of risk control platforms, and actively participate in the establishment, deployment, and monitoring of credit models and anti-fraud rules.
• Engage in data mining and various modeling tasks, including feature extraction, integrated algorithms (e.g., GBDT, XGBoost), neural networks, and facilitate the implementation and application of data mining and modeling techniques in the consumer finance business.

Requirements:

• Bachelor's degree or higher in Mathematics, Physics, Statistics, Computer Science, or a related field in College of Science (COS).
• More than 1 year of experience in data analysis and the consumer finance industry, with a strong understanding of consumer finance risk control strategies.
• Solid foundation in mathematics and computer science, with a proactive attitude toward self-learning and research.
• Proficiency in data analysis, including strong analytical skills.
• Proficient in working with databases, such as MYSQL, Oracle, MongoDB, Hive, etc., including knowledge of database operations.
• Proficiency in at least one data analysis tool, such as SAS, R, SPSS, etc.
• Proficiency in one or several programming languages, such as Python.

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 2-3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

• Do data collection, recording and some basic analysis
• Data Entry
• Other adhoc duties as assigned by supervisor

Requirements:

• Station in data centre with some noise
• Stand-up 1-2 hours continuously

Joy Yeow Zhi Qian

Personnel EA Registration Number: R2096261

Recruit Express Pte Ltd EA Licence No: 99C4599

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Data Analyst (SG)

12 months fixed term contract

As a Data Analyst supporting our client - a technology company focused on the real estate market, you’ll play a pivotal role in owning goal-setting, strategy, measurement and analysis of their owned social channels, product and business. 

You’ll translate the data into meaningful and actionable insights for the business to develop campaigns, initiatives and business goals.

Role: 

• Own analysis, reporting and relevant dashboards of performance across APAC consumer marketing campaigns. 
• Identify core metrics, drive education of key metric drivers internally, and help set strategic paths towards measurable results
• Set up, maintain and develop social campaign databases across key markets and products to establish relevant baselines.
• Showcase and create learning decks with best-case practices to advance campaign effectiveness and creative excellence internally.
• Identify and build cases for opportunities to “cut through the noise.”  Translate complex analytics to easy-to-understand and engaging recommendations for internal marketing teams and relevant partner agencies working on social and consumer marketing initiatives.
• Lead discussions broadly around social campaign measurement (Paid, Owned, Earned) between client marketing teams and supporting agencies.

You:

• 4+ years of experience in an advertising, digital, or social media agency or in technology companies as a social media analyst, measurement analyst, data analyst or marketing analyst 
• Understanding different marketing measurement methodologies (e.g. creative testing, causal campaign reporting, brand metrics tracking) throughout the marketing/product funnel
• Skilled in data management and visualisation tools (Sheets, Slides, Data Studio).
• SPSS, R, and Python skills would be an added benefit but not a must.
• Capable of visualising data and quickly producing charts and graphs that tell a story to our client team and their internal marketers.
• Relevant skills in working with social listening tools (e.g. Brandwatch) and developing reliable syntaxes are a bonus but not a must-have.
• The ability to turn data into tangible learnings and recommendations that can be applied across marketing activities.
• Proven ability to drive mid/long-term measurement goals, campaign goals, KPIs and targets.
• The ability to be comfortable with ambiguity, asking questions and assuming positive intent in an often fast-paced environment with many stakeholders.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services include writing scripts, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issue
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support for weekend and public holiday on an as needed basis
  

Qualifications
Your Experience

• 8+ years of related experience
• Required experience with supporting end point software products
• Required strong experience with Windows OS based applications (Installation, troubleshooting, Debugging)
• Strong experience with MS environment (Exchange, SCCM, GPO, AD, MSSQL, IIS)
• Experience with end point security software is a plus (Antivirus, DLP, IPS, NAC)
• Experience with Security is a plus (IPSEC / SSL-VPN / NAT / GRE)
• Experience with batch scripting is a plus
• Strong ability to independently debug broad, complex, and unique environments with mixed applications and protocols required
  
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Job Description

The role will provide administrative and secretarial support to the Nanyang Business College’s management team; and offices of the Deputy Dean, Associate Dean (Faculty) and Corporate Services.

Job Description

Administrative Support

• Provide support for projects, events and college-wide initiatives.
• Assist with internal and external stakeholder coordination and communication.
• Coordinate faculty recruitment, special projects and new initiatives.
• Provide support for faculty matters such as faculty data, recruitment, promotion and tenure.
• Provide support to the College’s administrative functions and services with a focus on process, documentation and record management.
• Create, synthesise and maintain data and information to facilitate planning, evaluation and reporting.
• Undertake other related duties as required from time to time.

Secretarial Support

• Coordinate meetings and appointments.
• Provide logistical support for meetings, events and classes.
• Prepare agendas and minutes of meetings, presentation materials and reports.
• Attend to correspondences and administrative inquiries in role-based account.
• Schedule and organize travels and make travel booking arrangements.

REQUIREMENTS:

• Diploma or degree with minimum 2 years’ of working experience in an administrative role
• Relevant working experience in education sector will be advantageous
• Strong service-orientation with excellent client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Excellent time management, able to prioritize and work under tight deadlines
• Able to work independently and collaborate with others as a team
• Good IT skills, tech-savvy
• Good project management and quantitative skills
• Advanced knowledge in Microsoft Office Suite such as Word, Excel and Powerpoint

EST’s primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

a. Retrieve child’s case information from SSNET system

b. Assess Application to decide on suitability

c. Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)

d. Share information with class teachers and principal.

e. Provide teachers some information about the disability

f. Conduct baseline assessments to formulate Individualised Education Plan (IEP)

g. Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.

h. Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.

i. Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions.

j. Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).

k. Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers

l. Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.

m. Partner families and caregivers to enhance child and family outcomes.

n. Work collaboratively with community stakeholders to support the implementation of programme and services.

o. Identify potential intervention methods, tools and assistive technology based on emerging inclusive practices and/or sector trends.

q.Upholds Presbyterian Preschool Vision and Mission.

r. Understands the philosophy of the programme and can describe its goals and objectives to others.

s. Follows code of ethical conduct. d. Engages in ongoing staff development to improve personal and professional skills/knowledge/ attitude

t. Works cooperatively with other staff members, accepts supervision and helps to promote positive atmosphere.

u. Attends staff meetings/training/ PCS events.

v. Takes on any other duties as when assigned by your immediate superior/management

Senior/ Assistant Manager, Service Transformation (MyChart Product Analyst)

As part of Group Service Transformation Office, the Senior/ Assistant Manager’s key role is to drive care transformation in NUHS by co-creating digital patient journeys and assessing the feasibility of leveraging MyChart for the shortlisted use cases. MyChart has been identified as a key tool for increasing patient engagement and activation. This supports a key thrust of the NUHS vision to deliver Incredible Care that is Digital as default. This role entails active user and stakeholder engagement to map out process workflows, participate in technical solutioning and lead change management efforts to drive MyChart adoption.

Reporting to the Head, Planning & Product Development Section, Group Service Transformation, you will:

Job Responsibilities

1. Support planning initiatives including, but not limited to preparing proposals, collating relevant technical info / statistics to guide decision making.
2. Perform independent research to identify new clinical features that bring value to app users and develop corresponding implementation plans.
3. Identify suitable platforms to reach out to different staff groups in each institution to conduct and support staff training (e.g., department meetings, clinic roll-calls, orientation etc.)
4. Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
5. Present concepts and designs to key stakeholders for review and iteration
6. Produce clear and comprehensive documentation on business requirements and ensure that the documents remain updated.
7. Harmonize development requirements and requests across public healthcare clusters.
8. Monitor the utilization and adoption of MyChart using Epic reports.
9. Collaborate with technical business analysts and system specialist teams to deliver digital solutions.
10. Coordinate and monitor roll-out of digital solutions across multiple touch-points.
11. Collate feedback directly from user feedback channels (app support email and app store reviews) to improve user interface design, product usability and operational workflows.
12. Manage internal stakeholder engagements and ensure that project plans are communicated timely.
13. Prioritize delivery of new/ existing features based on available app development resources and an understanding of the cluster strategic direction.
14. Support in ad-hoc/special projects assigned to Group Service Transformation.

Job Requirements

1. Degree in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent
2. At least 2 to 4 years of work experience, preferably in healthcare operations, nursing, or allied health..
3. Agile and innovative mind-set.
4. Excellent communication skills in presenting ideas and capable of leading stakeholder engagement sessions.
5. Proactive, with creative problem-solving skills.
6. Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions.
7. Passionate to be part of digital transformation in Healthcare.
8. Familiarity with NGEMR (Epic) is an advantage.
9. Exhibit the NUHS core values of Teamwork, Respect, Integrity, Compassion, and Patient Centeredness.

Job Description:

• Conduct Classroom documentation training
• Conduct OJT & assessment
• Develop Training Syllabus and Training Assessment
• Develop Training Plan and OJT Log

Requirements:

• Professional Certificate/NiTEC, Diploma
• Train the Trainer qualification will be an advantage
• 1 to 2 years of aviation experience
• Aircraft Technician with no prior trainer experience are welcome to apply

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

The Opportunity

• Working with is partnering with a software technology company
• Working Hour: Monday – Friday, 9am – 6pm
• Location: Central

The Talent

• Have Salesforce Administration certification
• Have experience in working with Agile/SAFe methodology
• Have knowledge or understanding of project lifecycle
• Have knowledge or working experience in logistics (preferred but not mandatory)
• Be proficient in Microsoft applications, including Visio
• Have excellent communication and active listening skills with diverse cultures and backgrounds
• Have strong documentation and writing skills
• Have excellent analytical and problem-solving capabilities
• Have strong sense of ownership and responsibility for projects/tasks
• Have customer-oriented mindset and attitude

The Job

• Engage with stakeholders and end-users to elicit, analyse, and document their business needs, problems, and desired outcomes.
• Collaborate with developers and technical/solution architects to define functional and technical specifications for the new system/functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
• Communicate technical limitations to the end-users and negotiate alternative workarounds.
• Monitor project progress and identify and mitigate risks, ensuring proper communication within the project team.
• Develop and execute test plans, work with developers to validate functionality and facilitate user acceptance testing.
• Analyse feedback from end-users, document and collaborate with developers for improvement.
• Create, update and maintain documentation of business processes, workflows and user guides.
• Participate in agile/scrum processes and provide business goals and priorities in sprint planning sessions and daily standup meetings.
• Build strong working relationships with business stakeholders to handle their new requests, operational issues, or queries.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]