Our client from the Speciality Chemicals sector is looking for a Senior Analyst/Analyst, Logistics (TM, WM) who will help drive business performance by collaborating with cross-functional teams in translating business requirements into functional specifications. You will be involved in the deployment of the business processes, IT applications, and systems and provide familiarization training, as required.

Key responsibilities:

• Partner with business groups to understand needs and deliver impactful solutions.
• Analyze requirements, translate them into specs, and recommend process improvements.
• Collaborate with internal and external teams to develop, implement, and manage IT systems.
• Monitor system effectiveness and manage changes.

The ideal candidate must have at least 6 years of IT system implementation and support using SAP Enterprise Solutions. You must have good stakeholder management and engagement skills and able to collaborate effectively with cross-functional teams. Experience in SAP Transport Management (TM) and Warehouse Management (WM) is critical for the role.

Interested? Here’s what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

Singapore Employment Agency License No: 16S8069

Consultant Registration No: R1109150

Privacy Statement: By submitting an application and sharing your personal information with us, you consent to such information being collected, held, used, and disclosed in accordance with our Privacy Policy (https://www.wilsonhcg.com/privacy-policy)

Role is based in Singapore

TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Department Overview:

Collateral Risk Management sits within Capital Markets Risk Management (CMRM) which is responsible for the market and credit risk of TD Securities. A global, multi-faceted and cross product team, the primary objective of the Collateral Management department is the mitigation of counterparty credit risk through the active monitoring of clients’ derivative and securities financing portfolios. The department manages collateral globally.

The team has a rare opportunity to support products and business ranging from foreign exchange, commodities, credit, equity, interest rates, securities financing, and prime brokerage. The team manages a wide range of complex processes, with members developing skills and competencies around derivative and security products and their respective business areas, legal agreements, technology flows and regulations.

Job Description:

A Senior Analyst within CMRM Collateral Risk Management will primarily be focused on the effective and efficient mitigation of counterparty credit risk. In addition, the candidate will be expected to provide a high level of service to TD's clients.

The role will involve close partnership and interaction with a wide range of areas, including credit, middle office, legal, front office, settlements, and corporate treasury. As a result, the successful candidate will be required to possess strong communication skills.

Analysts within Collateral Risk Management are accountable for the following core responsibilities, but are not limited to:

• Reviewing OTC and SFT portfolios for completeness and accuracy
• Daily monitoring of client portfolios, issuing and receiving collateral calls to ensure the firm’s credit risk is mitigated
• Ensure margin tickets are accurately entered into the collateral system
• Investigate valuation differences
• Interaction with clients via email and telephone
• Resolution and escalation of collateral issues

In addition to their core responsibilities, Analysts are also expected to:

• Contribute their own ideas to make a difference and add value to the group
• Ongoing, proactive risk management via staying abreast of risk issues in the capital markets and assessing impacts on our exposures
• Seek opportunities to increase operational efficiency and lower operational risk through process reengineering
• Performing a number of control functions, ensuring the integrity of our processes.
• Establish an environment that promotes respect for the individual employee and adheres to the policies and guidelines of the Bank
• Ongoing, proactive risk management via staying abreast of risk issues in the capital markets and assessing impacts on our exposures

Job Requirements:

• Ability to communicate in business Japanese to work with our Japanese clients
• An undergraduate or graduate degree in Business, Economics, Mathematics, Finance, or another quantitative discipline. CFA and /or FRM would be considered an asset.
• At least four years of capital market experience or relevant collateral management experience
• Self-starter with a high degree of initiative and the ability to learn and adapt quickly
• Solid knowledge and understanding of TD Securities (TDS) and its businesses, markets, products, and systems
• Ability to influence cross-functional stakeholders to promote the best outcome for TDS and TD Bank Group
• Highly developed critical thinking, analytical and problem-solving skills
• Ability to exercise good judgment in ambiguity and a constantly changing environment
• Excellent communication skills (both written and verbal)

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

The main objectives of this position are to manage general account and ILP funds that invest in external mandates/funds within Equities, reporting to the Head of Global Equities, in order to consistently deliver alpha from investments in equity markets, with a focus on risk control as per agreed volatility budget/constraints of each portfolio.

The Global Equity team will collaborate with relevant investment professionals to develop appropriate mandates for equity portfolios, implement portfolio management, and report performance attributes. The team is expected to work seamlessly with Group Investment, Business Units and AIAIM to achieve its objectives and manage communications.

Job responsibilities:

• Work hand-in-hand with the Global Equities to handle and construct outsourced equity portfolios, from idea generation/fund selection to investment due diligence and portfolio construction, to meet the portfolio’s overall risk and return targets.
• Day-to-day responsibilities would be primarily on supporting the team to conduct investment research review on active equity fund managers and other liquid equity instruments (e.g. ETFs), managing the research dashboard and the operational aspects to funding and termination.
• Provide regular analysis and assessment of the managers within the portfolio, including regular manager review, including where needed to develop tools and reports to handle risk and performance
• Build research expertise and develop analytical tools to support decision making in the team for the overall equity program and propose recommendations and solutions required for global equities allocation
• Stay ahead of relevant global developments in the capital markets so as to help in idea generation for the overall portfolio.
• Report portfolio performance and attribution
• Be both a teammate and a coach/mentor for the other members in the Global Equity team as the team grows and expands

Job requirements:

• At least 5 years of funds selection/research experience.
• Strong expertise in fund of fund selection, demonstrated by a well-defined and consistent investment process
• Outstanding technical proficiency, understanding of investment strategies and their implications, as well as implementation and value enhancement strategies in the physical, fund and derivative markets.
• Strong operational understanding, experience with transition management and the onboarding and termination of funds/mandates.
• Experience working with or in an Insurance AMCO a plus.
• Excellent interpersonal and engagement skills
• Exceptional reputation as a teammate. Post graduate degree in business, finance, economics or related fields, CFA preferred.

We are looking to speak to Data Analysts!

Responsibilities

• Sourcing, designing and onboarding new datasets according to trading desks’ priorities
• Becoming an expert on internal tools to help the relevant desks efficiently, using data in production of trading systems
• Proactively solving data related problems in order to minimise time to production
• Managing the full lifecycle of data sourcing projects, which includes data acquisition/exploration/engineering, prototyping and production

Requirements

• Experience in Python; C/C++, C#
• Experience with Bloomberg/Reuters data ecosystems
• A keen interest in financial markets, data analysis, and programming
• Ability to work in a high-performance, high-velocity environment
• Excellent communication skills, both written and verbal

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

Responsibilities:

• Analyze, investigate and manage daily application issues/incidents
• Perform application deployment, support post deployment and post maintenance verification activities.
• Administration of application configuration, user account, and support audits activity related to this.
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform project documentation and document base-lining.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 2 - 5 years’ experience in IT Operation, application support and end user management
• Experience in Structured query language (SQL).
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Team player and work independently without supervision
• Involvement in night support activity (based on duty roster) is required

To apply, please visit www.gmprecruit.com and search for Job Reference: 22154

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Responsibilities:

• Run a BAU process with strong control mind-set supporting remittances and securities transfers.
• Perform assigned tasks independently, timely and accurately
• Handling exceptions and able to provide constructive solutions to resolve query and challenge.
• Able to review existing process and come up with ideas for efficiency without compromising on control.
• Perform ad hoc supports for manager
• Manage internal stakeholders and ensure consistent delivery as per SLA
• Participate in projects and change initiatives

Requirements:

• Min 1-3 years’ experience in asset transfer / settlements with private banking experience preferred
• Experience in Remittance and Settlements (eg, Payments, Receipts), Custody (eg, FOP transfers, Conversions)
• Team player with good interpersonal and communication skills
• Comfortable with tight deadlines and pressure
• Inquisitive, proactive and able to work in fast paced environment

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 6247

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

DISCOVER A BRIGHTER FUTURE

At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.

As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the potential to change lives.

Whatever career path you choose, we’ll support you every step of the way to learn, grow and succeed. So, join us, step towards a brighter future and leave your legacy.

ABOUT SINGAPORE OFFICE

Singapore is a vibrant multicultural city. The South32 Marketing Organisation is a dynamic team, focussed on responsibly maximising the revenue line through the sale of all production, associated supply chain logistics and informing a single view of markets and future prices.

WHAT SOUTH32 OFFERS

· 26 weeks full-paid, or 52 weeks half-paid parental leave for primary carers.

· Annual short-term incentive bonus that recognizes both your individual performance and the overall success of the business

· The opportunity to become a shareholder of South32 through our share plans.

ABOUT THE ROLE

This role is a Permanent position Monday to Friday, located in our Singapore Office.

This exciting opportunity to join a high performing and passionate team where you as Principal Market Analyst will lead the development of timely commodity insights to inform, influence and optimise commercial and strategic outcomes. In addition, you will formulate South32’s long-term market view on specific commodities through in-depth analysis of demand and supply drivers. You will have the opportunity to gain exposure to ESG (Environmental, Social and Governance) focussed priorities and contribute to the thinking on South32’s decarbonisation strategy.

Reporting to the Group Economist and Manager Commodity Analysis, key role accountabilities include:

· Collaborate with key stakeholders including front office and other Principal market analysts to form an aligned commodity market view and drive value in our commercial activities.

· Conduct deep dive market analysis on demand and supply drivers to develop long-term price forecasts, risk outlook and identify growth opportunities.

· Lead and manage select cross-team projects, including innovative projects on data analysis and automation and bespoke consultancy studies.

· Engage with external stakeholders including industry analysts to deepen market intelligence network and represent South32’s view.

ABOUT YOU

You will have experience and demonstrate capability in the following:

· Previous proven experience in commodity sector or analytical work

· Experience in data management, automation, and visual analytics to optimise modelling and data sharing workflows will be an advantage.

· Good understanding of key geographical markets including China

· Strong collaborative skills and inclusive mindset to value and integrate different perspectives.

· Effective communication skills, both verbal and written with the ability to distil key insights and messages.

· Solid knowledge of MS Office suite including Excel and PowerPoint

Qualifications for this position are:

· Possess a Bachelor’s degree or above in a relevant business discipline

South32 is committed to building and maintaining an inclusive and diverse workforce that reflects the communities in which we operate. We provide a recruitment process that is fair, equitable and accessible for all and we encourage candidates from all backgrounds to apply.

This job advert will close on 29th April 2024

Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. The Trade Application Support Engineer is a key member of the operations and investment teams supporting pre and post trade processes, compliance reporting and trade analysis functions. This person will work closely with the portfolio managers and the various mid to back office teams within Verition. The candidate is required to have strong technical background in Linux environment, attention to detail and ability to multitask with changing requirements.

Responsibilities:

• Trade lifecycle monitoring and management
• Post trade processing and resolving trade settlement issues in a timely manner
• System integration with development team and counterparties
• Client Reporting Support
• Investment and Operational Projects as needed
• Identify workflow/system improvements and automate daily tasks

Qualifications:

• Bachelor’s Degree from an accredited college or university
• A friendly professional demeanor and ability to excel in a team oriented environment
• Working knowledge of FIX trading protocol
• Technical proficiency with Python, Linux, SQL, Excel, AWS
• DevOps experience with Jenkins, Ansible, Git, Bitbucket, Dockers is a plus
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
• Excellent communication and organizational skills
• Ability to manage time effectively, set priorities and meet deadline

Nice to Have:

• Heightened awareness for production alerts and adhere to SLA for remediation
• Experience with New Relic/Zabbix/PagerDuty and application monitoring frameworks
• Experience with Redwood RunMyJob and familiarity with Cron, or similar job scheduling frameworks
• Familiar with FTP/SFTP/LFTP, ability to troubleshoot connection issues related to network and authentication
• Familiar with AWS STS and S3, navigation on AWS console
• Proficient in Linux/Bash/Python/SQL, able to debug scripts and python code
• Ability to work independently and automate daily tasks as much as possible in bash and python

Our client is a leading Multinational Social media company. They are seeking a support operation expert to join an Operations team that will support partners.

Job Responsibilities:

• Provide company partners with a delightful, high touch and effective support experience.
• Onboard partners and serve as primary Ops point of contact.
• Respond to inbound partner inquiries about product features, bugs, etc.
• Troubleshoot complex issues and translate pain points to effectively resolve issue.
• Spot trends in partner issues and communicate feedback to cross-functional teams.
• Operationalize processes to improve partner experience.
• Improve support workflows around issue resolution and product insights.
• Develop product and issue specialisation to improve the quality of support.
• Train new employees on current workflows, standard processes, and internal tools

Job Requirements:

• Bachelor’s degree or equivalent with min 3+ years of experience in IT software support, technical support, operations, customer support or account/partner management
• Experience in the media industry,is desired.
• Experience using Excel and/or basic data & insights tools.
• Strong written and verbal communication skills
• Strong attention to detail
• Proactiveness, adaptability, learning mindset.
• Able to work non-traditional hours (outside of 9am-6pm) occasionally.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Management of assigned testing and training administration including test script creation, management via business tool and training material management
• Timely and accurate reporting on status and progress
• Manage / report business risk, with proposed mitigations for the testing and training workstream within the overall program
• Support definition of an aligned global change management process with the wider CM global account team

Skills Required

• Workstream management

1. Own the planning and management of the workstream into the COE & global program
2. Control workstream scope in conjunction with Director FG COE.
3. Develop, track and control workstream schedule.
4. Document and implement key user training
5. Develop and build virtual teams.
6. Report workstream progress.
7. Escalate issues.
8. Manage workstream change requests.
9. Work collaboratively with senior management on issues that arise during implementation.

• Strong facilitation and documentation skills
• Effective communication
• Analytical and logical approach
• Good and positive attitude
• Team player
• Flexible to travel for business trips
• Computer savvy with good working knowledge of business tools

Experience and Qualifications

• 5 years in contract logistics or equivalent
• Self-motivated
• Testing and/or training experience in WMS and/or operational process in an implementations or project environment.
• Experience in handling customer interaction

Desired Behavioral Traits

• Clear understanding of project deliverables and scope, being able to communicate it back
• Organized and methodical, good planner and digesting information to piecing “jigsaws”
• Strong process driven approach understanding structure and detail levels required
• Strong interpersonal skills, active listener and leading the meetings and workshops
• Driven and pro-active, driving to make things happen instead of waiting for things to happen
• Disciplined, completing each implementation for the workstream with zero tolerance to short-cuts
• Communication skills, knowing when and to whom to communicate what on
• Truthful, in dealings and relationships
• Experienced, to stay calm, focused and disciplined in face of imminent risks/disasters

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.

Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1) Manufacturing sector experience is preferred.

2) Handle Day to day enquiries (phone/email/fax) and support Management & Production team.

3) Coordinate Between Production team and Office management team.

4) Update the company polices as needed.

5) Book flight tickets and make travel arrangement for workers and staffs.

6) Prepare master list for Drawings, Documents, incoming & outgoing correspondences.

7) Submission of documents, drawings, letter and creating transmittal.

8) Maintain proper organisation & production of filing system, storage of documents and information.

9) Keep electronic filing and archive system for easy issuance, storage, retrieval and management & production of documents to internal and external parties.

10) Schedule meeting with production team & management team.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

About TikTok
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
Parts of this role will require supporting across ByteDance, as well as TikTok. ByteDance is TikTok's parent company, whose mission is to inspire creativity and enrich life.


Responsibilities:
1. Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.
2. Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.
3. Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.
4. Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.

Minimum Qualifications
1. Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;
2. 5 years experience of Data Analytics.
3. Expert experience pulling large and complex data using SQL and writing data pipelines.
4. Experience with a data visualization tool (e.g. Tableau)

Preferred Qualifications
1. Experience doing quantitative analysis;
2. Development experience in at least one scripting language (Python,etc.);
3. Excellent verbal and written English communication skills;
4. Experience with large data sets and distributed computing (Hive/Hadoop).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance
ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About Product Insight
We are an AI innovation team of ByteDance, currently incubating multiple AI-related products. We offer an excellent work environment and plenty of growth opportunities. Join us and be a part of the future!

Responsibilities
1. Responsible for data analysis related to AI business, including user experience, model effectiveness, etc.
2. Improve data construction, observe data changes, and propose solutions to assist in user experience improvement.
3. Utilize scientific methods such as reverse experiments to help stakeholders understand key issues in business.
4. Proactively identify key problems in business, find opportunities for improvement, and provide optimization suggestions.
5. Use data science skills to enhance data informed capabilities and quality, track optimization solutions and observe the effects.

Minimum Qualifications
1. Bachelor's degree or above, with more than 3 years experience.
2. Proficiency in SQL & Python, with basic knowledge of machine learning and data mining theory and technology.
3. Proficiency in English Language as this is to be used as a working language for business conversations.
4. AI-related experience or interest.

Preferred Qualifications
1. Experience in content, search, and social product is preferred.
2. Good logical thinking and teamwork spirit are preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

The Client is an esteemed corporate bank with more than 80 years of history and a wide range of business units.

about the role

• Responsible for performing KYC on-boarding and reviews for Corporates, Syndicated and Project Finance deals, FIs and NBFIs
• Perform client outreach to collect KYC documents
• Ensure that Know Your Customer (KYC) and Customer Due Diligence (CDD) for new account opening and maintenance of existing accounts is in compliance with local regulations and Bank’s procedures
• Handle queries from Relationship Managers on KYC issues associated with customer accounts
• Provide advice relating to KYC matters and recommendations on best practices
• Ensure maintenance and updates of KYC documentation in the bank’s systems

skills and experience required

• Minimum Diploma in a relevant discipline
• Professional certification is a plus
• At least 6 years of demonstrated KYC experience within Corporate Banking
• Good understanding of AML/KYC, MAS and HKMA requirements
• Familiarity with use of databases and tools including World Check, Bankers Almanac and KYC Registry
• Meticulous, analytical and possess good problem-solving skills
• Good communications and stakeholder management skills
• Proficient in Microsoft Office applications

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at https://www.linkedin.com/in/lynda-tan/

EA: 94C3609 / R1223887

• Providing administrative support to the sales team, assisting in order processing, customer inquiries, and ensuring a seamless sales process.
• Coordinate with warehouse and logistics teams to ensure timely order fulfilment.
• Verify order information, update order status and communicate any delays or issues to customers as necessary.
• Resolve customer complaints or issues effectively and escalate complex matters to the appropriate channels.
• Maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions.
• Organize and maintain filing systems for easy retrieval of documents.
• Assist in other administrative tasks and projects as assigned by management.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Details:

• Work Location: Joo Koon.
• Work arrangement: Hybrid
• Working hours: 8:30 AM to 6:00 PM.
• Contract Duration: 6 Months, renewable based on performance and business needs

Job Summary

The incumbent will be working within the products division (Ecommerce). Working closely with the team ( product director, GCM, Category manager/executives ) to provide support in day to day administrative tasks.

Job Scope:

• Working with the buying team to liaise with suppliers for product enquiries such as listing/samples/getting of images
• Responsible for the maintenance and submission of product and promotion listings in FPON platform
• Carry out all administrative work such as form submission to relevant departments and email correspondence with suppliers
• Support and assist buyers to follow up on certain tasks such as following up with suppliers clear free goods in warehouse and aging stocks
• Assist buyers on Market Place matters by following up with sellers (for tasks such as unhiding of sku/sellers' enquries)
• Assist buyers on customer service feedback (zen desk tickets)
• Support buyers to follow up with MP sellers on their stocks availability whenever there is a B2B enquiry
• Support any ad hoc task required ( aligned with RO )

Qualifications

• Proficiency and strong in excel , gsuit ( eg google sheets)
• Any experience in FMCG, retail or ecommerce will be a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Temp Processing Support Officer / Admin (Pre-Entry Housing)

Contract duration: 12 months

Salary range: $2000-$2700

Working hours: Monday to Thursday: 8.30 am to 6 pm, Friday: 8:30 am to 5:30 pm

Location: Bendemeer Road

Job scope:

• Assist in processing of entry approval housing verifications.

• Conduct verifications of documents including tenancy contracts.

• Attend to public enquiries via phone or email on processing related issues on entry approval for housing verification process

• Independently see through ad-hoc assignments which may include compilation of data sets or data reporting

• Conduct preliminary assessment for applications with unique circumstances and propose appropriate course of actions

Requirements:

• Proficient in Microsoft Office – Excel & Outlook

• Good writing and communication (verbal and written) skills

• Able to independently propose appropriate course of action in processing cases with unique circumstances

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

Job Description:

• Arrange technical advisors/supervisors’ logistics and including travel arrangements and control of visas, permits and Jurong island pass
• Arrange technical advisors/supervisors’ accommodation
• Management of office supplies such as Personal Protective Equipment.
• Assistant of the coordination with construction partners
• Organize and manage drawings at the site office.
• Coordinate Overage, Shortage and Damage (“OSD”)* goods with construction partner and monitor the status in headquarter in Japan.
• Support Organising and managing installation records, witness test time management
• Other Ad-hoc, logistics and accommodation arrangement or order processing assignment as tasked.

Requirement:

• Diploma in any field with at least 2 years’ experience in site administration preferably.

Additional information:

• Located near Jurong Island
• Working hours: Office Hours from Monday – Friday, Office hours
• Two Years Contract
• Company Van provided at Jurong East MRT Station
• Able to multi-task in a fast-moving environment, Up to $4500 (Depending on experience)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24260

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.

2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.

3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.

4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.

5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.

6. Acting as an escalation focal point for all improvement activities involving SNOC

7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.

8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.

9. Ability to work closely with various line of business technologies from junior to management level.

10. Change governance on all the monitoring changes for production implementation

11. Perform on call duty on rotation basis.

The Company

Our client is a global consulting firm working with a global Investment Management Group. We are seeking a Business Analyst to join our client on a large-scale project. This is a 12 months contract with possibility of extension.

The Business Analyst will primarily analyse the current state and document operational processes for various functional areas within the middle & back office, covering Trade Management, Cash Operations, Fund Operations, Corporate actions, Reconciliations, Derivative & Collateral and Private Assets Operations.

You will collaborate with cross-functional teams and stakeholders to gather data, document business processes, develop functional specifications and participate actively in target-state solution exercises. Additionally, you will deal with clients independently and have enough expertise to solve complex issues.

The Role

• Collaborate with cross-functional teams and stakeholders to gather data and analyze current state workflows related to Trade Management, Cash Operations, Fund Operations, Corporate actions, Reconciliations, Derivative & Collateral and Private Assets Operations.
• Work with third-party vendors to coordinate due diligence on middle-office operational processes.
• Identify, document, and manage project risks and issues related to the due diligence process.
• Develop functional specifications and document business processes for various functional areas.
• Prepare materials for requirements definition documents, including process flows, use cases, and user stories.
• Participate actively in workshops, including leading discussions for areas where BA has been involved in documentation.
• Maintain strong relationships with stakeholders and effectively communicate project status, risks, and issues.
• Continuously improve processes and methodologies for documenting current state operational workflows.
• Participate actively in the development of test scenarios & validating test results.
• Extract and document data for all portfolios, custodian accounts, and counterparty accounts.
• Conduct research to identify and verify account information, ensuring accuracy and completeness.
• Work with custodians and counterparties to obtain the necessary information promptly and resolve discrepancies as needed.
• Liaise with internal stakeholders to ensure the quality and relevance of data being received and shared third-party is accurate and current.
• Organize and maintain documentation, ensuring all relevant data is appropriately recorded and accessible.
• Identify areas for process improvement and recommend solutions to enhance efficiency and accuracy.
• Provide regular updates and reports on the status of all activities to management and other stakeholders.

Your Requirement

• Bachelor’s Degree in Accountancy, Business Administration, Business Management, Banking and Finance or related
• Minimum 5 years of experience in a similar role.
• Experience & familiarity with all the operational aspects of the middle/back-office operations.
• Prior experience in implementation of operational areas using Aladdin and/or implementation of outsourcing of asset management processing projects.
• Experience in working with test managers on developing operational test scenarios, validation of test results on behalf of operation users.
• Experience in working and liaising with third-parties e.g custodians, transfer agents, fund accountants, counterparties etc.
• Strong analytical skills, with the ability to identify and resolve issues quickly and effectively.
• Excellent attention to detail, with the ability to maintain accurate and organized records.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team, with a focus on collaboration and problem-solving.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12953965, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | EA Registration no.: 1989404