• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

There are 3 different headcounts. ($2800 - $3500)

1) Anti Scam Compliance Analyst

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

2) Anti - Scam Operations Officer (Shift work including weekends)

• Assist Anti-Scam Command Ops team to comply with Production Orders from the Singapore Police Force

• Documentation and registration of Production Orders onto internal bank system

• Support Anti-Scam Command Ops team in general and administrative workload

• Able to work shift hours and both weekends

3) PES (Pre-Employment Screening) Team Compliance Analyst

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information

• Perform name screening to check candidates/vendors for adverse news

• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Gather and compile data from diverse sources, including databases, surveys, and reports, to create a comprehensive view of performance
• Analyze data to identify trends, patterns, and insights that inform strategic initiatives
• Utilize statistical tools and software to interpret complex datasets and deliver clear findings
• Prepare and present insightful reports based on data analysis to stakeholders at all levels
• Create compelling visualizations, charts, and graphs to effectively illustrate key findings and support decision-making
• Provide actionable insights and recommendations that enhance business performance and drive growth
• Collaborate with various departments to understand their data needs and ensure alignment with organizational goals
• Work closely with team members to enhance data collection methods and improve overall analysis processes
• Support ongoing projects by delivering data-driven insights that inform strategies and initiatives
• Stay updated on industry trends and best practices to continually enhance analytical techniques and tools

JOB REQUIREMENTS

• Diploma in Business, Finance, or a related field
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Basic knowledge of data analysis tools (e.g., SQL, Python, R) is a plus
• Good communication and presentation skills

EA Reg. Number: R21100629

EA License Number: 22C1278

• Responsible for promoting a range of products and services, including but not limited to Foreign Exchange (FX) and Derivatives in Asia & Oceania. Also, responsible for supporting the Treasury departments in the Branches with issues including but not limited to structuring, pricing and technique.
• Support the delivery of relevant banking services to customers to meet revenue targets for team.
• Build effective relationships with customers to develop revenue opportunities and to deliver a high quality of service.
• Manage day to day client interactions, identifying and understanding customers’ needs in order to develop product solutions and promote FX and Derivative products.
• Liaise and collaborate with internal and external stakeholders to seek solutions and maximize deal opportunities.
• Work in partnership with Compliance to assess new Global Markets products and seek advice on the impact to Bank’s policies and regulatory requirements, as well as to provide input into cross border matrix to mitigate compliance risks.
• Responsible for the production of technical sections relating to a specific product area of expertise and reviewing the input from less experienced colleagues.
• Contribute to the development of client or counterparty facing reports, proposals and presentation, converting analysis into conclusions and recommendations.
• Provide input into deals to ensure pricing, product offerings and the structuring of the deal is aligned to business strategy.
• Execute transactions, within specified limits and manage a large trading book dealing with complex transactions.
• Execute business development activity, such as product specific marketing initiatives.
• Ensure compliance with relevant regulations and limits, monitor day to day transaction risks.
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.

Job Requirements:

• Minimum Degree qualified
• Minimum 2 years experience of competitor landscape, covering FX products including FX Derivatives.
• Experience with local regulations to mitigate risk with Bank with transactions
• Japanese proficiency skill is an added advantage for the purpose to connect with Japanese speaking markets time to time.
• Good communication skills with ability to collaborate with internal and external stakeholders.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10066825

Job Scope:

The role will support the enhancement, implementation, and ongoing support of risk data-related projects. You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for technology teams.
• Design and execute User Acceptance Testing (UAT), including test strategy development and scenario creation. Independently resolve UAT issues and provide support to end-users.
• Investigate and resolve production-related queries and issues.
• Manage project timelines effectively, ensuring adherence to deadlines.
• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Bachelor’s Degree in Banking, Finance or in any related majors.
• At least 1-2 years of experience in a similar role, preferably within the banking and financial services industry.
• Proven experience in large-volume data testing and in-depth understanding of data marts/data warehouses.
• Must have proficiency in SQL.
• Good to have experience in Python and Big Data systems.
• Familiarity with Agile product development methodologies.
• Experience in Consumer Credit Risk and banking products is highly desirable.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Mission Description:

• Lead and manage regulatory reporting projects from initiation to completion, ensuring timely delivery and adherence to project scope and objectives.
• Utilize project management methodologies (Waterfall and Agile) to plan, execute, and monitor project progress.
• Coordinate with internal IT teams and external software vendors to align delivery roadmaps and ensure seamless integration of regulatory reporting solutions.
• Prepare and maintain project documentation, including project plans, status reports, and risk management plans.
• Gather, analyze, and document business requirements for regulatory reporting projects.
• Work closely with stakeholders to understand their needs and translate them into functional and technical specifications.
• Conduct gap analysis and identify areas for process improvement to enhance regulatory reporting capabilities.
• Develop and maintain detailed business requirement documents (BRD), functional specification documents (FSD), and data transformation documents (DTD).
• Ensure compliance with regulatory reporting requirements for EMIR, MiFIR, HKMA, and MAS.
• Stay up-to-date with changes in regulatory requirements and assess their impact on existing reporting processes.
• Implement and maintain transaction regulatory reporting tools and frameworks for Asian and European regulators.
• Build and maintain strong relationships with key stakeholders, including business users, IT teams, compliance officers, and external vendors.
• Communicate project updates, risks, and issues to stakeholders in a clear and concise manner.

Profile Requirment:

• Bachelor’s degree in Finance, Business, Information Technology, or a related field.
• Minimum of 5 years of experience in regulatory reporting within the banking industry.
• In-depth knowledge of regulatory reporting requirements for EMIR, MiFIR, HKMA, and MAS.
• Strong understanding of IT architecture and transaction regulatory reporting tools and frameworks.
• Excellent stakeholder management and communication skills.
• Highly analytical mindset with the ability to model complex systems and data.
• Understanding of IT Architecture

Responsibilities:

1. Collaborate with stakeholders to gather and analyze business and system requirements. Translate these into detailed test plans, ensuring all functionality aligns with business needs and project goals.

2. Test case development and execution: Develop and document clear and well-targeted test cases to be used by yourself, other QA testers based on Business Requirements, current System functionality and Functional Specification/ Narratives.

3. Defines complete level of test scenarios and variations in data to adequately perform end to end testing.

4. Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

5. Thoroughly test multiple functionalities and document the results by capturing end to end testing steps during execution.

6. Submits defects and issues to development for correction, and retests once errors have been corrected following established procedures.

7. Tracks defects and causal analysis to closure.

8. Ensures that testing is completed on schedule.

9. Closely collaborate with development team and business users throughout the entire project.

10. Use analytical and problem-solving skills to recognize and reduce redundancies in testing efforts, minimize complexity, and create efficiency without compromising effectiveness.

11. Effectiveness to work both independently and within a team environment. with tight deadlines and changing priorities

12. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

13. Working with vendors and product owners and End Users within organization.

14. Support Test Manager to oversee respective testing activities

Preferred Qualifications:

1. Candidate should possess at least a Diploma or Bachelor's Degree or equivalent.

2. At least 2-3 years of experience in the field of software Quality Assurance, preferably in Banking domain.

3. 1- years of experience in Business Analyst role or demonstrated capability to performance BA functions.

4. Experience working in Agile/Scrum environment.

5. Certification in Quality Assurance (ISTQB, CSTE) or Business Analysis (CBAP, CCBA) are a plus.

6. Proficient with Microsoft Office applications, especially MS Excel.

7. Experience in using JIRA tool, SQL, API,

8. Pro-active, independent, resourceful and able to work in a team

9. Advanced knowledge of test methodologies and approaches

A) WHY WE DO WHAT WE DO AT VALUE INVESTING ACADEMY (VIA)

It's common that we will come across news that most people who invest lose money. Some of these people worked their entire lives to save up some money and hoped that things will get better by investing but things usually do not turn out the way they wanted.

One of the key reasons why most people lose money is because they are not educated enough to make those investment decisions.

We are here to change that and we are looking for someone who believes in our mission - “We Care to Make You a Better Investor”.

Through our community with thousands of members in Asia and learning platforms, we have provided education and tools to equip at least 50,000 people in Asia. Countries and cities that we have impacted include Malaysia (Kuching, Kuala Lumpur, Penang), Thailand (Bangkok), Cambodia (Phnom Penh), Vietnam (Ho Chi Min City), Hong Kong, Japan (Tokyo) and of course our own home, Singapore.

B) WHY JOIN US

1. We are the leading personal development training company that runs one of the largest Value Investing Programme in Singapore and Asia. You will have a chance to be the pioneer in spearheading new strategies

2. We are result oriented and we believe in compensation that correlates with results. You are the limit.

3. We give you the space to do crazy things as long as it works. We are unlike MNCs or big companies. We grow by breaking the rules. We constantly challenge ourselves to scale new heights by doing new things. If you dislike red-tape, this is the place.

4. You will get a chance to meet very successful people in the speaking industry. Our past Key Note Speakers include Mary Buffett, the Internationally Acclaimed Author and Speaker of How Billionaire Warren Buffett invests, Lauren Templeton, etc.

5. You will get a chance to travel overseas in our overseas projects (when the pandemic is over) and have a chance to learn new cultures and have Fun!

6. Regular lunches, Movie Shows, Popcorns, Makan, etc! We do these regularly after every projects! The best part is we do ALL these Fun things during office hours!

7. Office politics is a dirty phrase and we eliminates any politics and bureaucracy

8. We constantly DO New Things. If you dislike routines and wanted learn New Things, you will get a chance.

9. Most importantly, you will learn from the Founder, Cayden Chang, himself.

(C) WHO WE ARE LOOKING FOR

1. You are someone who has at least 2 years of full-time experience writing, research and providing content on stock analysis including qualitative and quantitative analysis. You must also know different valuation methods of determining the intrinsic value of a company.

2. You need to have some business or accounting background

3. You need to have good written and spoken English

4. Preferably, you have some copywriting and/or some SEO knowledge

5. You love analytical work and you are able to write content that people are interested to read.

6. You are independent and proactive in getting things done without much supervision. You are honest, meticulous, responsible and mature in personality

7. Familiar with Microsoft Office, Excel and Powerpoint

(D) WHAT YOU DO

1. As an eminent researcher, you will gather plenty of rich information on a given subject/article/title from the internet and other sources and assemble the information into something useful, simple and fun to read for our target audience.

2. Managing, updating blogs and social media channels regularly with useful SEO-based articles

3. Provide relevant and useful content for infographics, posters and videos

E) TO APPLY, YOU NEED TO DO THE FOLLOWING

Provide cover letter why we should meet you, a résumé, and an investment related article to show case your ability, and email to [email protected].

We are looking for a Senior Analyst, Portfolio Management to join our client’s team, responsible for driving portfolio performance and supporting strategic investment decisions across the business.

Our client is a rapidly expanding self-storage provider and part of a private equity-backed portfolio, entering an exciting growth phase. You’ll work closely with cross-functional teams and provide key insights to help shape the company’s future direction.

Key Responsibilities:

1. Portfolio Management:

• Track and optimise portfolio performance using key metrics.
• Conduct portfolio rebalancing to maximize returns and mitigate risks by monitoring market conditions and regulatory shifts.
• Benchmark portfolio performance against industry standards to ensure competitive positioning.
• Support M&A, divestitures, and strategic investment decisions.

2. Data Analytics & Governance:

• Provide data-driven insights for portfolio optimisation.
• Maintain a strong financial reporting framework for data integrity and reliable decision-making.

3. Financial Strategy:

• Develop strategies to enhance portfolio performance.
• Support budgeting, forecasting, and capital allocation processes.
• Conduct in-depth financial analysis, including scenario modeling, market evaluation, and portfolio trend analysis to identify value-creation opportunities.

4. Stakeholder Management:

• Prepare and present detailed reports and recommendations to senior leadership.
• Collaborate with internal teams to ensure alignment of portfolio strategies with overall corporate goals.

Key Skills:

• Strong analytical skills, with a data-driven approach to decision-making.
• Proficiency in financial modelling, forecasting, and Excel, with a high level of accuracy in analysis and reporting.
• Adaptability in fast-paced environments, adjusting strategies to meet evolving market conditions.
• Excellent communicator and team player with a growth mindset and commitment to excellence.

Desired Qualifications:

• Bachelor’s degree in Finance, Real Estate, or Business Administration; an advanced degree such as an MBA or a Master’s in Finance is advantageous.
• Minimum 5 years of experience, preferably with asset or fund management firms

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Role:

• Provide administrative support to the trading department.
• Assist with market analysis, report preparation, and presentations.
• Prepare and execute commercial contracts and related documents, including trading, hedging, and shipping contracts.
• Ensure accuracy and systematic maintenance of the organization’s contracts and documents in a database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to track and manage contract-related disputes and disagreements.
• Assist with ad hoc projects as assigned.

Requirements:

• Fresh graduate (preferably in Business, Finance, or Maritime Studies) or diploma holder with at least 2 years of experience in the oil trading industry and a similar role.
• Meticulous, diligent, and professional.
• Good drafting and verbal communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.

Candidates are to be comfortable with the Company relocating to Kim Chuan in Jan 2025.

Responsibilities:

· Provide administrative support to the trading department

· Assist with market analysis, reports and presentations

· Prepare and execute commercial contracts and relevant documents (including trading, hedging and shipping contracts)

· Ensure the organisation’s contracts and documents are accurate and well maintained in a systematic database

· Monitor, manage and provide summary reports on the status and performance of commercial trades

· Liaise with internal and external parties to keep track of and manage contracts-related disputes and disagreements

· Assist in ad hoc projects as assigned

Requirements:

· Fresh graduate (Business, Finance or Maritime Studies are preferred) or diploma with at least 2 years’ work experience in oil trading industry and in similar role

· Meticulous, diligent and professional

· Good drafting and verbal communication skills

· Proficient in Microsoft office applications, including Words and Excel

Job Scope:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for Integrated programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of client appointed centres and contact centre provisioned for Integrated programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at client appointed centres and all Tracker Distributors
• Ensure no discrepancy in client appointed centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by client appointed centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement:

Contract Duration: 6 Months

Location: Outram Park

Working Hours:

Monday to Thursday 8.30am to 6pm

Friday 8.30am to 5.30pm

Salary: $13-17/h

Job Requirements:

• Good excel skills
• Customer care work experience
• Fresh graduate / with relevant work experience are welcome

EA License No.: 96C4864

Reg. No.: R22110485

Admin Support
5 Days / 9am-6pm / Central

Responsibilities:

• Provide secretarial and administrative support to ensure smooth and efficient office operations.
• Prepare and dispatch authorization letters from relevant authorities, and follow up with clients to obtain signatures and complete required information.
• Monitor, update, and report on the status of ongoing projects.
• Arrange for the purchase of plans from relevant authorities.
• Provide certified copies of approved plans and promptly send approvals to clients.
• Follow up with authorities regarding the status of approvals.
• Answer incoming calls, offering guidance or directing inquiries to appropriate personnel.
• Download approvals and update the project team on a daily basis.
• Prepare and submit necessary documents, such as submission forms, via e-Corenet.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

• Conduct in-depth equity and financial research to support investment decisions.
• Analyse financial data and trends to produce forecasts and equity research reports.
• Evaluate investment opportunities in various markets with a focus on both short-term and long-term gains.
• Collaborate with portfolio managers to develop investment strategies and recommendations.
• Present research findings and investment proposals to senior management and clients.
• Stay abreast of market developments and financial news, especially in sectors of expertise.
• Mentor and guide junior analysts in research methodologies and financial analysis.

Requirements:

• Master of Science in Finance or Applied Finance.
• Minimum of 5 years of experience in investment research, equity research, or related financial research in China, Hongkong, Taiwan market
• Demonstrated expertise in financial modelling, analysis, and equity valuation techniques.
• Strong analytical skills with a detail-oriented approach.
• Excellent communication and interpersonal skills for effective collaboration and presentation.
• Advanced knowledge of financial databases and software.
• Ability to work in a fast-paced environment and make decisions based on sound analysis.

Interested candidate please begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://go.persolkelly.com/job/apply/10089

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Our client is a leading shipping line owning assets including containers looking for someone with prior container optimising experience with another shipping company in the past. This will be based in their regional headquarters in Singapore.

Roles and Responsibilities

• Manage range of tasks relating to container lease payment for both payable and receivable
• Monitor and troubleshoot lease invoice process automation, check on and resolve any invoice discrepancies with stakeholders
• Process DV invoices of total loss container and conduct ad-hoc credit/debit adjustments as required
• Manage container total loss and revival in line with SOP
• Perform detailed evaluation on total loss request received from regional/local office
• Follow up with respective offices on TPB collection status and approve total loss request
• Evaluate requests and manage total loss revival process in liaison with stakeholders
• Manage container sale/disposal activity by executing sales process and promoting sales to meet scale adjustment target
• Handle bidding/negotiation with buyers and evaluate buyers' offers
• Participate in process automation and system improvement
• Handle other ad-hoc tasks as assigned

Requirements

• Bachelor's Degree or Diploma in relevant field of study
• Proficiency in Google Workplace software and Microsoft Office software
• Strong interpersonal, communication and presentation skills, to work effectively across departments and cultures
• Highly organized, adaptable and effective team player, with attention to detail and the ability to multi-task
• Strong data analysis skills, able to troubleshoot and identify areas for improvement in business processes
• Open to learn and apply new technologies and methodologies
• Proficiency in data management software such as Tableau and Looker preferred
• Candidates with liner shipping experience in billing settlement and container inventory control/operations preferred

This role involves regular status updates to stakeholders (Internal and External), facilitating working group communications, and managing project documentation and deliverables.

Job Responsibilities:

Implementation / Integration

• Adhere to set Roles and Responsibilities to support migration process for cash and eBanking products.
• Takes ownership of implementation case to ensure completion of migration / implementation / integration process.

Monitor Overall Migration Progress:

• Track the migration activities to ensure timely and successful completion.
• Provide regular status updates to related stakeholders, ensuring transparency and alignment with project goals.

Stakeholder Communication:

• Participate in communication within working groups, ensuring all parties are informed and engaged.
• Follow up on project status and issues, highlight potential issues to team lead to ensure timely resolution and progress.
• Share information and interact with Clients to educate and inform about the ISO20022 project and related information.

Quality Assurance:

• Ensure effective migration quality assurance processes are in place.
• Assess and ensure the overall customer impact and readiness towards proposed changes.
• Conduct quality assurance on the post-delivery impact of changes to ensure they meet the required standards.

Issue Management:

• Escalate and intervene in issues within related working groups to ensure they are addressed promptly.
• Manage risks and issues, developing mitigation strategies to minimize impact on the project.

Documentation and Reporting:

• Manage project documents, reports, and deliverables, ensuring they are accurate, up-to-date, and accessible to relevant stakeholders.

Job Requirements:

• For Analyst - Minimum 1 year work experience in banking or fintech
• Strong communication and stakeholder management skills.
• Excellent problem-solving and risk management abilities.
• Detail-oriented with a focus on quality assurance and customer impact.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Skills:

• Experience in XML-based message formats
• Experience in ISO20022 payment standard and SWIFT messages in MT/MX formats such as MT940/942/101, pain001, pacs008 and camt053 will be an added advantage.
• Familiarity with project - Simple IT / system related process / Customers Payment File Formats
• Knowledge of regulatory requirements and compliance in the financial sector.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10067861

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• Monitor the usage & adoption rate and collect user feedback of all products
• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is seeking a Regulatory Reporting Analyst (Insurance Finance), a financial services institution with 40+ million customers. This role will manage regulatory reporting which involves collaboration with diverse internal and external stakeholders, including the CFO, actuarial teams, local and regional counterparts, and representatives from the Monetary Authority of Singapore (MAS). The role ensures compliance with rigorous reporting standards and deadlines set by Head Office and MAS.

This position offers a valuable opportunity for professional growth, providing insights into the insurance finance regulatory landscape in Singapore. The successful candidate will gain comprehensive exposure to business processes and controls, with a focus on First Line of Defense activities.

Responsibilities:

• Oversee month-end close processes, including reconciliations, journal preparation, and high-level financial analysis.
• Contribute to the accurate and timely submission of regulatory reports, such as MAS returns and solvency calculations.
• Support external audit activities by coordinating audit requirements, preparing financial statements, and reviewing regulatory filings.
• Assist the investment function with accounting and reporting tasks as needed.
• Implement and maintain robust end-user controls.
• Ensure data integrity in the general ledger through collaboration with relevant stakeholders.
• Engage with Group, Regional, and other teams including participation in change management initiatives.
• Perform ad hoc and administrative tasks related to investment accounting and reporting.
• Support Chart of Accounts maintenance.

Qualifications:

• Bachelor's Degree or equivalent
• 4-5 years of strong finance background, with a focus on financial reporting.
• Comprehensive knowledge of MAS regulations.
• Proficiency in handling large data sets.
• Familiarity with internal risk management frameworks, including operational risk policies and SOX requirements.
• In-depth understanding of the regulatory environment within financial services.
• Strong analytical and problem-solving abilities, with the capability to evaluate information critically and reach consensus.
• Effective multitasking and stakeholder management skills, with the ability to meet competing deadlines.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Operations Analyst, Trade Processing to join their team

The Job

The Asia ex-Japan Cash Equity Trades Processing team is responsible for the operational processing of trade activities for institutional clients trading equities in global markets. This is an intense, fast-paced role that requires associates to be focused, detail-oriented and calm under pressure. The associates interact continuously with internal counterparties such as trading desks and Settlements as well as externally with clients.

Responsibilities:

· Provide operational support for Agency Trading desks.

· Responsible for trades allocation and confirmations processing for institutional clients trading in Asia ex-Japan equity markets.

· Ensure transactions are booked accurately and investigate and resolve all trade exceptions and manage queries within the agreed SLAs.

· Identify, report and escalate issues in a timely manner.

· Adhere to control procedures, identify risk gaps and ensure controls are implemented to close those gaps.

· Build and maintain relationships with the trading desks, clients and other Operation teams.

The Talent

· Relevant investment banking experience within Operations, preferably in the cash equities domain.

· Good understanding of the life cycle of a trade and related interactions between internal stakeholders.

· Quantitative, analytical, proactive, able to work under pressure while adhering to tight deadlines.

· Strong team player able to work well independently and collaboratively with peers and stakeholders.

· Attention to detail and the ability to multi-task and prioritize deliverables efficiently.

· Control-focused with a good understanding of risk and the impact of errors.

· Confident and articulate communicator with experience in communicating with external parties.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Operations Analyst, Trade Processing

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Candidate needs to have SQL and prefer candidates with consumer banking product knowledge.

This role offers a challenging and rewarding opportunity to make a significant contribution to the bank's risk management function.

If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

Job Description

Risk Data Business Analyst

We are seeking a skilled and experienced Risk Data Business Analyst to join our team.

This crucial role will support the enhancement, implementation, and ongoing support of risk data-related projects.

You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for our technology teams.

• Design and execute User Acceptance Testing (UAT), including test strategy developmentand scenario creation. Independently resolve UAT issues and provide support to end-users.

• Investigate and resolve production-related queries and issues.

• Manage project timelines effectively, ensuring adherence to deadlines.

• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Minimum 3 years' experience in a similar role, preferably within the banking and financial services industry.

• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.

• Proficiency in SQL is mandatory. Experience with Python and Big Data systems is a significant advantage.

• Familiarity with Agile product development methodologies.

• Experience with Consumer Credit Risk and banking products is highly desirable.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.