• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Business Analyst will be responsible for driving the development and delivery of innovative digital solutions that enhance how customers purchase, self-serve, and interact with digital platforms. This role involves identifying and analyzing business challenges, customer needs, and market trends, then translating them into clear, actionable requirements. The Business Analyst will collaborate closely with product, platform, delivery, and technology teams to design, implement, and adopt digital solutions, ensuring alignment with business goals and customer expectations.

Key Responsibilities:

• Manage the scope and requirements for digital projects and platform rollouts, collaborating with industry partners across the APAC region.
• Work with business analyst teams to define and prioritize requirements for product and feature launches.
• Facilitate requirement workshops to capture and finalize business needs.
• Collaborate with design teams to define customer journeys and user experiences for both standalone and embedded digital solutions.
• Own the creation of feature specifications and reusable documentation for defined products and propositions.
• Work closely with business stakeholders and product owners to evaluate pain points, opportunities, and requirements, ensuring solutions meet business needs.
• Collaborate with product/platform teams to understand vision, roadmap, and value propositions, translating these into clear business requirements.
• Collect, document, and communicate business requirements in the form of BRDs, FSDs, epics, and user stories.
• Prioritize user requirements based on business impact, urgency, and product roadmap alignment.
• Ensure seamless communication of business needs to technical and delivery teams, ensuring high-quality and timely delivery.
• Perform due diligence across the product/project lifecycle, ensuring compliance with technical solutions, dependencies, and risk management.
• Assist in project delivery management, balancing multiple projects across the lifecycle.

Skills & Experience:

• Degree or equivalent qualification.
• 6+ years of experience in digital delivery within a Business Analyst role, ideally in an Agile environment.
• Prior experience in the insurance industry and with insurance products.
• Strong technical business analysis skills with a focus on system interactions, mapping, and documentation.
• Strong understanding of the claims lifecycle process.
• Good to have any Formal Business Analysis and Agile certifications
• Understanding of product/platform lifecycle management, particularly in web/mobile technology, with a focus on user journeys and customer experience.
• Knowledge e-commerce, customer servicing and digital sales is a plus.
• Experience with tools like Jira, Confluence, MS Projects, and MS Office Suite.
• Excellent analytical and problem-solving skills with the ability to communicate complex business issues to both technical and non-technical stakeholders.
• Ability to work in a fast-paced, multi-project environment, managing tight timelines and evolving priorities.
• Ability to independently drive initiatives, think strategically, and lead cross-functional teams.
• Strong facilitation and stakeholder management capabilities.

Argyll Scott Consulting Pte Ltd

Enyorra Private Equity Pte Ltd is a Singapore headquartered private equity firm that focuses on Sustainability and Impact investing in Asia.

We are expanding and would like to add a Finance Officer / Accounting Analyst to join our Finance and Operations team. The ideal candidate should be a graduate or a diploma holder with at least 1 year of relevant professional experience and is keen to build a long-term career in the private equity industry. The role will report to the Head of Finance and Operations.

Duties and Responsibilities:

· Perform daily accounting tasks including arranging payments to vendors, overseas and local expenses staff claims, billing of invoices, preparing vouchers, journal entries in timely manner

· Prepare month-end closing including preparing accounts schedules, bank reconciliations, inter-company reconciliations and management reporting

· Support year end closing and audit

· Handle quarterly GST submissions

· Prepare financial forecasts and budgets

· Prepare payroll and CPF submissions

· Liaise with various parties for reports, e.g. bankers, external auditors, tax advisors/agents, company secretary, fund administrators and other statutory bodies/government authorities as necessary

· Assist in compliance with relevant statutory acts and deadlines

· Maintain good documentation and filing system

· Assist in various ad-hoc special projects and initiatives

· Assist in handling general office finance & operations duties

Requirements:

· Bachelor’s degree in Accountancy from a recognised tertiary institution or Diploma in Accountancy from a recognized polytechnic

· At least 1 year experience in handling full sets of accounts

· Strong command of written and spoken English and fluency in at least one other Asian language would be preferred.

· Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

· Well organized, logical and meticulous with strong attention to details, discreet

· Ability to multi-task and thrive in a fast-paced environment similar to that of a start-up

• Self-starter, able to work independently
• Strong analytical, problem-solving and interpersonal skills
• Team player with initiative, willingness to learn

· Candidates with relevant prior work experience from asset management firms, family offices or private equity firms will be viewed favourably

· Singapore Citizen or Permanent Resident preferred

· Suitable candidates with relevant experience may be offered the Accounting Analyst position

Only Singapore citizens, permanent residents and candidates with permit to work in Singapore without the Company’s sponsorship should apply. Interested applicants, please send your CV with a cover letter to [email protected].

Only shortlisted candidates will be notified.

Job Description

• Consolidate financial data including from the Company, subsidiaries, and joint venture entities.
• Preparation, review and analysis of consolidated financial statements including required disclosure notes for financial instruments and transactions and M&A deals
• Coordinate with auditors and provide the required support during the audit/review process of financial statements including assisting with queries arising from audits by external audit firms.
• Provide Joint Venture, M&A integration support from a financial statement perspective.
• Record, and report the results of operations for both internal and external financial reporting purposes
• Oversees and executes day to day accounting of activities that include but is not limited to time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling, accounts payable, accounts receivable, dividends, reconciliations, maintaining charts of account, etc... and financial management and accounting control related tasks.
• Maintain the company’s Accounting Policies, ensuring compliance with IFRS and group requirements.
• Provide ad hoc financial expertise as required.
• Provide accounting technical guidance
• Identifies and researches the appropriate accounting treatment for new transactions and business initiatives.
• Monitors compliance of financial accounting standards, tax regulations, and ensuring effective internal controls over financial reporting processes.
• Review transaction/investment/M&A agreements and related Technical Accounting papers
• Review treasury activity agreements including but not limited to time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling, and assess related technical accounting requirements.
• Analyzes the impact of new accounting policies and principles on the Company's financial condition and on financial reporting and budgetary systems.
• Research accounting literature to address current issues involving accounting and financial reporting.

Requirements

• Bachelor’s Degree in Accounting, Master’s Degree is desirable.
• Professional Certificate: CPA (USA ONLY) or ACCA or Chartered Accountant trained from Big 4
• Minimum of 15 years of relevant experience which may include financial statement consolidation, financial analysis, financial statement preparation, accounting research, mergers and acquisitions, taxation, Accounting for Foreign Exchange Hedges, and accounting for Loans.
• Extensive knowledge of accounting policies and procedures established pursuant to International Financial Reporting Standards (IFRS)
• Experience/knowledge in IFRS 10 “Consolidated Financial Statements”, IFRS 11 “Joint Arrangements”, and, IAS 28
• “Investments in Associates and Joint Ventures” with professional industry experience in accounting for transactions/investments/M&A (preferably oil & gas industry).
• Knowledge of IFRS 9 “Financial Instruments” with banking experience in with professional experience in the banking/insurance industry and related accounting (e.g. time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling).
• Proficiency in both oral and written English.
• SAP or equivalent Enterprise Resource Planning (ERP) systems experience is highly desirable.
• Experience leading transformation projects, process streamlining, and demonstrating ability of planning, prioritizing, and coordinating the team’s workload to ensure meeting critical deadlines.

Responsibilities:

● Preparing, and collating reports where necessary

● Interface with the management of the Company providing business-related analysis and guidance

● Extensive financial modelling, including sensitivity analysis to support potential investment opportunities

● Perform rigorous data analysis and model development using conceptual and quantitative approaches

● Interact and build relationships with peers and, when appropriate, and third-party vendors

● Liaise with stakeholders and service providers from a knowledge/data/information gathering perspective to ensure that the requisite information/data is available

● Develop and help implement strategies for specific portfolio companies to increase revenue, improve operations, strengthen financial controls, and increase shareholder value

● Provide financial evaluation of potential investment opportunities including performing due diligence, liaising with external due diligence advisers/consultants

● Provide ongoing monitoring of assets with the firm’s portfolios including review of monthly operating results and maintaining project performance

Requirements:

● Strong academic credentials – Bachelor’s Degree in Finance or related field is required

● Extensive financial modelling skills and experience in Microsoft Excel

● Clear, concise writing skills and strong knowledge of Microsoft Word and PowerPoint

● Previous transaction experience (1-2 years preferably) on either the buying or selling side

● Looking for a mature, responsible, intelligent Analyst to complement the existing private equity team

● Highly analytical

● Knowledge of business growth strategy and the risk/return characteristics of private equity investment opportunities

● Previous private equity, investment banking, accounting, or consulting experience preferred Minimum previous work experience of between 3 and 5 years

● Strong organisational and time management skills with the ability to perform & prioritize multiple tasks efficiently

● Multi-linguistic skill is preferred

● Strong interpersonal and communication skills

● Efficient, flexible, cautious, and able to adapt in a multi-cultural working environment

● Positive, proactive with taking initiatives, good coordination skill, and possessing tact and diplomacy

Interested individuals fulfilling the above criteria please send your updated resumes in MS WORD DOCUMENT to Ms. Tan Shui Li, Katharine (Chen Ruili) (R1660568). We regret to inform that only shortlisted candidates will be notified. Thank you.

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring QlikSense professionals to handle BI Development end-to-end, as well as to join us in our cause to help customers stay modern, ahead of the Technology curve!

Roles and Responsibilities:

• Use SQL scripts to extract data from primary and secondary sources
• Develop dashboards and data visualizations to serve business needs using QlikSense
• Use Python scripts and QlikSense to clean, process, transform and visualize data
• Removing corrupted data and fixing coding errors and related problems
• Developing and maintaining data in databases, data systems – reorganizing data in a readable format
• Performing analysis to assess quality and meaning of data
• Filter data by reviewing reports and performance indicators to identify and correct code problems
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
• Preparing reports for stakeholders stating trends, patterns, and predictions using relevant data, with the aim of driving stakeholder action on their businesses/functions
• Building dashboards and curating data stories for use cases

Skills Required:

• Strong proficiency in Python scripting skill is essential
• Prior experience with QlikSense is essential
• Prior experience with QlikSense Data Load Editor is majorly advantageous
• Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
• Knowledge of at least one database tool such as MySQL, MS SQL and/or PostgreSQL
• Strong mathematical skills to help collect, measure, organize and analyze data
• Adept at queries with good communication and stakeholder management skills

Job Description

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Requirements

• Typically a Bachelor's degree in computer science, or information system, or business discipline or equivalent experience
• Good verbal and written communication skill and is comfortable fronting client
• Ability to work effectively in a team
• Interested in: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Interested in developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
• Interested in working in Public Sector implementation

We are seeking a talented HR System Analyst with a strong IT background to join our dynamic team.

Responsibilities:

• IT Systems Integration:
  • Collaborate with IT department to ensure seamless integration of HR systems (e.g., HRIS, payroll, performance management) with the company's overall IT infrastructure.
  • Troubleshoot technical issues related to HR systems and provide timely solutions.
  • Collaborate with stakeholders to gather requirements and ensure that the HR system meets their specific needs
  • Deliver training programs to staff on how to effectively use HRIS systems

• Data Management and Reporting:
  • Ensure data integrity and accuracy within the HRIS system, including data entry, validation, and reporting
  • Utilize HR data to generate meaningful reports and insights for strategic decision-making.
  • Analyze HR metrics to identify trends, areas for improvement, and potential cost savings.

• Process Automation:
  • Identify opportunities to automate HR processes using technology to improve efficiency and accuracy.
  • Implement and maintain automated workflows and systems.

• HR Operations Support:
  • Provid HR operations support ie) employee onboarding, offboarding.
  • Ensure compliance with relevant employment laws and regulations.

• Stakeholder Relationship Management:
  • Build and maintain strong relationships with stakeholders, understanding their unique HR needs and providing tailored solutions.
  • Proactively address stakeholders inquiries and concerns, ensuring a high level of internal customer satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, or a related field.
• Strong understanding of HR processes, best practices and employment laws
• Experience with HR information systems (HRIS) and other HR technology tools.
• Proven ability to analyze data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities
• Ability to work independently and as part of a team.

EA License No: 96C4864

Reg. No.: R24122513

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.
• Writing SQL queries to retrieve information quickly.
• Fulfil ad-hoc data request from client and management.
• Work / Collaborate with Developer(s) to automate reports
• Liaise with client on data related queries
• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to inform operational improvements and strategy.
• Collaborate with management and other departments to develop actionable insights and recommendations.
• Support the implementation of process improvements based on data findings.
• Ensure data integrity and accuracy.
• Assist in forecasting demand and capacity planning based on historical data trends.
• Stay updated on industry best practices and emerging technologies in data analysis.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:
• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.
• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).
• Proven experience in data analysis, preferably in a contact center environment.
• Strong communication and presentation skills
• Proactive and able to work independently with minimum supervision.
• Excellent time management with strong critical thinking and ability to handle pressure.
• Detail-oriented with a strong focus on accuracy and data integrity.
• Familiarity with statistical analysis and modeling.

• Ideal candidates to have contact center experience (preferred)

• Working location at Suntec

JOB DESCRIPTION :-

• Implement and enhance Group AML/CFT Policy, Standards and operating procedures & controls;
• Execute change impact assessment, develop a Change Management plan, including communication and training plans to ensure the message reaches all impacted users to improve knowledge and risk culture;
• Drive, manage and coordinate end to end developments, process and controls and oversee its implementation for Singapore and the Group entities;
• Provide compliance advisory support to business units and compliance officers across the Group;
• Conduct risk assessment exercises required under the Group AML/CFT program (such as Enterprise-Wide Risk Assessment, Compliance Risk Self-Assessment, benchmark of regulations etc.);
• Perform compliance testing/monitoring on Group entities to determine standard & quality of compliance;
• Determine root cause of issues/findings from audits/inspections and ensure timely resolution;
• Prepare risk management reports for submission to various stakeholders;
• Ensure timely and appropriate action on matters where ML/TF activities suspected;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

JOB REQUIREMENTS :-

• Degree in Finance/ Commerce/ Economics/ Banking/ Law/ Engineering from a recognized university or tertiary institution;
• At least 1-3 years relevant working experience in the area of AML/CFT, compliance, internal audit or risk management in financial services industries;
• Broad knowledge of business, products and operations of the financial services industries (either banks, insurance and capital market firms), familiar with AML/CFT regulatory requirements and international standards;
• AML specialist certification with a recognized institution/association will be an advantage;
• Good interpersonal & communication skills, able to handle difficult situations, adaptable to fast-pace environment and able to work under pressure to meet tight deadlines;
• Good analytical, conceptual and problem solving skills;
• Resourceful, proactive and able to work independently as well as in a team;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Overview:

OSI is seeking a Dynamics 365 F&O Business Analysis Manager for finance, takes an end-to-end, process-based approach to address key business challenges within the Financial area. As a Functional manager are challenged to understand and respond to clients' varied business and work with clients to rapidly enhance the internal capabilities needed to continuously improve operational and innovation performance. Our core offerings target different aspects of a client's value chain - both across the enterprise and at the intersections of assets, process, polices, and people delivering value.

As a Business Analysis Manager, in the Dynamics 365FO Practice you will use your strategy and operations consulting skills, business process knowledge, and other methodologies and tools to quantitatively analyze issues and drive solutions to transform our client's business.

Requirements:

Conduct Workshops and work meetings with the customer with the purpose of:

• Gather process and functional requirements as an input to application design.
• Lead process and functional design activities.
• Lead FIT/GAP Analysis for D365 FO.
• Lead application design and architecture components in D365 FO.
• Developing and testing detailed functional designs for business solution components and prototypes in D365 FO.
• Perform application design, configuration, test, and deploy activities.
• Planning and executing data conversion activities.
• Driving test planning and execution.
• Project and program management that exhibits leadership in process re-engineering and implementation of process, technology, strategy, and organizational change.
• Conduct Knowledge sharing sessions on the Microsoft Dynamics 365 functional Capabilities.
• Oversee Microsoft Dynamics 365 for Operations and Dynamics AX Technical Support team and manage the team on a day to day basis. The team is currently 5 team members and expected to grow to 8-10 persons.
• Lead a smooth transition from the Project Implementation phase Operations phase for projects and ensure good technical support is provided to the client.
• Monitor the team activities and work closely with the team for seamaless support to the customer, train and support work related issues.

Qualifications:

• Graduate in Finance domain and having at least 10 years of experience in D365 F&O.
• MBA / CA qualification is an added advantage.

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers (RM) to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 2-3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

JD:

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Primary Skills - GCC 2.0 Azure/ Microsoft Azure, Java, Sharepoint/Opentext/Box,

Seconadary skills - PMO, Audit & Compliance.

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Location: Hougang Secondary School, 2 Hougang Street 93, Singapore
Contract Duration: 1 January 2025 – 31 December 2025
Option to Extend: The contract may be extended for an additional year from 1 January 2026 to 31 December 2026, at the Authority’s discretion.

Working Hours:

• School Term:Mondays to Thursdays: 7:00 AM – 5:00 PM (inclusive of a 1-hour lunch break)
  Fridays: 7:00 AM – 3:00 PM (inclusive of a 1-hour lunch break)
  
• School Holidays and Public Holidays: Service is not required.
• Note: Some extended hours may be required, and time-off in lieu will be provided for such occasions.

Objective:

Key Responsibilities:

1. Student Discipline and Management Support:

• Patrol school premises and surrounding areas during and after school hours to ensure student safety and discipline.
• Assist with disciplinary investigations and follow-up actions, including handling student late-comers and those in detention or in-house suspension.
• Oversee and administer Corrective Work Orders as required.

1. Administrative Duties:

• Input data into the School Cockpit mobile system and other school-based systems for tracking student information.
• Track and follow up on student late-comers, maintaining accurate records and files.
• Update detention records and maintain orderly documentation related to disciplinary actions.

1. Pupil Management Programmes Support:

• Support targeted student programs such as the Smoking/Vaping Cessation Programme and the GEAR UP Programme, which may involve accompanying students for out-of-school activities.
• Work with the PMT to engage students in initiatives aimed at positive behavior reinforcement and life skills development.

1. Data Analysis and Reporting:

• Assist the HOD/Pupil Management and PMT in analyzing discipline data to identify trends in student behavior and attendance.
• Maintain attendance records and monitor trends in late-coming to support timely interventions.

Qualifications and Experience:

Education:

• Minimum of a diploma (preferred fields: Psychology, Early Childhood Education, Counselling, or similar).

Experience:

• At least 1 year of experience working with youths and/or managing disciplinary matters.

Job purpose

• To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Documentation

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

Activate Interactive Pte Ltd (“Activate”) is a leading Technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Senior Support Engineer
The Senior Support Engineer is responsible for the support, operations and maintenance of the software applications. He/She should have a deep understanding of the maintenance objectives, targets and the application functionalities. He/She is responsible to interact, setting up and onboarding of end users. He/She works in a team setting and is proficient in applications development procedure, monitoring tools and techniques required. He/She is also familiar with the software platforms on which the solutions are implemented.

He/She is analytical in issue management, a good communicator and is focus on resolving issues based on priorities. He/She is able to assess, classify, prioritise, diagnose issues effectively in a collaborative manner and strive for continuous improvement and service excellence.

Provide software support

• Maintain a good knowledge base / FAQ for operational support
• Effectively assess, classify, prioritise, diagnose issues in a collaborative manner
• Collaborate with external stakeholders and vendors to resolve incident
• Recommend tools to facilitate the analysis of operational data
• Facilitate monitoring of security access i.e. registration of passwords and accounts
• Maintain training materials and conduct training for operational support personnel
• Maintain operational manual and user manual
• Carry out system transition and archival plan
• Comply with internal, external business and regulatory requirements
• Develop operational software configuration documentation

Oversee service level agreements and service improvement

• Deep understanding and comply with the service-level objectives and targets
• Carry out maintenance plans activities to meet service level
• Take reference to the service-level dashboard to monitor the targets and ensure that requirements are met
• Conduct root casual analysis upon issue closure
• Support trend analysis on a monthly basis
• Propose improvements to refine the SDLC processes and achieve continuous improvement
• Define, measure and achieve client satisfaction through the metrics collected
• Support the development of incident report for high severity issue

Implement software maintenance

• Implement software maintenance activities according to plans
• Implement corrective, adaptive and preventive maintenance
• Provide timely maintenance to improve system efficiency, performance and continuity
• Develop deployment request form for approval for software release
• Define, analyse and automate system monitoring

Requirements

• Bachelor’s degree in Computer Science or equivalent. Diploma holders’ relevant experiences will be considered.
• Experience in Dot Net or Java.
• Experience in web and mobile application production support in a large and complex systems operation environment.
• Experience with government agencies.
• Experience with various Singapore Government or Statutory IT compliance standards will be an advantage.
• Experience in SDLC, Agile, and Scrum methodology.
• Experience with Jira, Confluence, or other collaborative platforms.
• Strong Database skills, including MS SQL and MySQL.
• Good understanding of App/Web Server, SQL Database, and Mobile development configuration and setup.
• Knowledge of DevOps pipelines and related tools (such as Bitbucket, Artifactory, Bamboo, Jenkins).
• Ability to troubleshoot web portals API and read server/app logs to resolve issues.
• Able to grasp knowledge of application business logics.
• Familiarity with Azure, AWS, or GCP platforms will be an advantage.
• Knowledge of MS SharePoint will be an advantage.
• ITIL, server, project management, and network certifications will be an advantage.
• Able to lead an IT service support team if required.
• Strong critical thinker with problem-solving aptitude.
• The ability to take initiative and work independently with very little supervision.

Job Overview:
We are seeking a highly motivated and experienced individual to join our team as a Field Service Engineer. The successful candidate will be responsible, for ensuring the efficient delivery of technical support services to end-users. The role involves a combination of hands-on technical expertise, and effective communication skills at all levels including the customers management.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain solid relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptopsetup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Solid knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Job Scope:

• Maintain general cleanliness of classrooms and special rooms, general office etc.

• Escort contractors during maintenance works.

• Assist in traffic control and Gate duties during arrival and dismissal time.

• Look out and report any safety hazard and building fault found around the school.

• Basic knowledge and understanding electrical work such as resetting the DB during power trip.

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment.

• Closing and arming of school.

• Any other duties assigned by the Principal, Vice-Principals, Operations Manager, or any other authorised officer.

Working Arrangement:

Location: Punggol

Date: Immediate - May 2025

Working Hours:

Tuesdays to Fridays: 9.00am to 6.30pm

Mondays: 9.30am to 6.30pm

Saturdays: Day Off

Lunch: 1 hour

Salary: $1900/Month

Job Requirements:

• Prior experience will be useful
• Experience in admin and customer service

EA License No.: 96C4864

Reg. No.: R22110485

Our client, one of Asia-Pacific’s leading organizations is looking for:

Operation Support Lead

Responsibilities:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software /hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

Requirements:

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Specification.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Operation Support Lead”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Position Overview

The Application Support Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

Role & Responsibilities

• Provide applications troubleshooting and on-site support.
• Log, escalate and follow through with issues.
• Simulate user problems to resolve operating difficulties.
• Coordinate activities to identify, diagnose and rectify problems
• Provide 24/7 primary application maintenance support.
• Provide reports for related KTLO activities
• Ensure that all KTLO related activities are done on time
• Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements.
• Work closely with vendor and users to fulfil operation requirements and issue resolution
• Involvement in the system integration testing phase / User Acceptance test prior to implementation.
• Assist, Support and Ensure contract management related process and documents are complete on time

Requirements

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific disciplines
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

Working Environment:

• Location: Bugis Junction
• consultative work environment
• self-directed accountability and responsibility
• Full time position
• 5 days’ work week / hybrid work schedule
• performance / sales commission

Job Responsibilities:

• Generate recurring sales in our training and ISO Management Systems maintenance services with existing clients to achieve business objectives and target.
• Maintain and enhance good business relationship with existing clients.
• Maintain effective business and administrative activities / actions including documentations and records, sales invoicing and follow-ups of payments by clients
• Maintain corporate website and social media activities

Job Requirements:

• At least 2 years in clients supports / sales supports function.
• Fluent in English
• Build good rapport with customers / clients
• Effective communication and presentation skills
• Self - motivated and discipline individual
• Positive attitude
• Independent and good team player
• Possess at least NITEC / Higher NITEC / Diploma in Business Studies/ Business Administrations