Raffles Place

9am to 6pm (Mondays to Fridays)

A Levels/IB Diploma $2,300

Diploma/Undergrad $2,600-$2,800

Degree $3,000

4 months Temp CARM Analyst

• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Customers and internal stakeholder engagement on request of information and documents,
• Exit and closure of customer banking relationships,
• Activities progress tracking through MIS update and reporting,
• Provide AML advisory support to internal stakeholders where required.
• On demand risk management projects and activities, including optimisation, Risk Prioritisation Approach and AI RegTech initiatives.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FX Settlement Senior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process FX transactions settlement, provide analytic input for traders and aid in review of derivative products.
• Identify and resolve securities and derivative settlement issues in a timely manner and make process improvement recommendations to leadership.
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements.
• Escalate transaction processing issues to the appropriate department promptly and collaborate on a solution without compromising any risk & control.
• Ensure processes adhere to audit and control policies. Provide training & guiding junior staff to be equipped with the right skillsets & knowledge for Maker process.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Degree or equivalent experience in Banking Operations preferred.
• 2-5+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in Foreign Exchange products
• Ability to work in a fast-paced environment and know how to prioritize tasks when under stress.
• Self-reliant, good problem solver & result oriented. Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Energetic, flexible, collaborative, and proactive.
• Able to work well as a team player and as an individual contributor.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Duties

• Under broad direction, identifies user requirements and assists with the design, development and documentation of supply chain business processes.
• Assists in the development of user training and works with users to ensure that processes are correctly followed.
• Communicates with supply chain business units to ensure business needs are met.
• Is an advocate to the business unit and user community.
• Coodinates and conducts user training.
• Assists in supervising others. Provides basic job training and guidance on a regular basis; performs work of same or closely allied nature.
• Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.
• Consequences of error are easily measured and can be confined.

Requirement

Skills are typically acquired through completion of an undergraduate degree in a Technical, Supply Chain, or Business related field and 4-10 years of experience in a supply chain related field. Should have direct experience in and extensive knowledge of supply chain business processes and process management techniques.

Job description

Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

Additional job description

The APAC Platforms and Growth team is on a mission to connect users to the magic of YouTube, full-funnel lifecycle programs across owned and operating marketing inventory to drive awareness, acquisition, retention, and engagement channels of core product offerings. The role of the Platforms function is to build the channels, tools and operations, working with the Growth team who drive deep end-to-end acquisition and retention for our most strategically important product areas.

Qualifications

Job responsibilities

• Design and develop regional performance scorecards and reports to monitor key on-platform metrics and trends across priorities business areas.
• Analyze user behavior on our platform by conducting in-depth analysis of user interactions across key areas of the business to identify opportunities for improvement.
• Collaborate in quarterly planning and forecasting, providing data-driven recommendations to prioritize campaigns and optimize finite inventory and impression caps.
• Monitor and analyze campaign performance across initiative teams; providing actionable recommendations to stakeholders to optimize inventory.
• Design and implement new dashboards and BI tooling, empowering marketers to self-serve various cuts of data for informed decision-making. Collaborate with stakeholders to understand data requirements and provide ongoing support and training.

Minimum qualifications

• Bachelor's degree in a research or quantitative field (e.g., Social Sciences, Statistics, Mathematics, Bioinformatics, Economics, etc.) or equivalent practical experience.
• Experience designing, scoping, executing, and delivering research and analysis projects.
• Experience managing research and measurement agencies.
• Experience translating research findings and insights into marketing recommendations.
• Experience with SQL techniques or exposure to data modeling or machine learning concepts, scripting, or data dashboard.

Preferred qualifications

• Experience with qualitative research methods and approaches, designing experiments, analyzing data from experiments and summarizing findings.
• Passion for the web video/YouTube ecosystem and digital culture or experience in eCommerce or subscription business.
• Familiarity with data pipeline tools, data warehousing, or infrastructure processes.

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience. Candidates with taxation experience will be highly advantageous.

Job Details:

• Contract: 1 year
• Location: West - Clementi
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

• In charge of the preparation of entities’ monthly, quarterly and annual financial statements in compliance with all regulatory requirements, including SFRS, Corporate tax, Charity and IPC specific reporting obligations
• Ensure accurate and timely delivery of monthly, quarterly and annual financial reports, including the analysis and commentary on major variances
• Provide monthly audit schedules and assist in internal and external audit queries
• In charge for preparation of entities corporate tax (ECI) and work closely with tax agent to file annual corporate tax returns
• Handle all tax queries and tax audit whenever required
• Assist with preparation of transfer pricing documentation
• Support and ensure compliance with all financial filling requirements, corporate tax filling requirement
• Involve in continuous process improvement for more effective and efficient operation
• Assist in new business initiatives and system implementation when required
• Able to work within tight deadlines

Qualifications and requirements:

• Degree in accounting or ACCA and/or its equivalent
• Minimum 2-3 years working experience with full set accounting and preferably with audit/tax background.
• Good working knowledge of SFRS and Singapore tax.
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking for a highly motivated professional to be a part of the Global Business Operations team. You will focus on APAC Retail Contact Center performance and support for decision of Apple’s Global Retail Customer Care. This position will have a direct role in owning the performance of key operational metrics for RCC. The role requires a detailed understanding of contact center performance metrics and analytics and will drive operational performance improvement at vendor and Apple contact center sites.

Description

This role will work as Individual contributor with full ownership of ensuring the contact centre is fulfilling its performance metrics related goals. With the support of data, this role acts as a consultant to provide insights, observations and recommendations to help improve the business.

Responsibilities:

• Perform quantitative analysis to identify trends, key root causes affecting key performance indicators, translate data into actionable insights and collaborate closely with site lead, Area Managers and Vendor Managers to connect the dots between data and business
• Lead and run Business Reviews in collaboration with partners and drive discussion on performance
• Define, measure and track performance, ensuring end-to-end visibility of metrics, and driving consistency across regions
• Develop effective reporting dashboards for business to analyze the key trends of metrics and generate insights
• Engage with partners to define and achieve metric goals
• Drive positive collaboration with functional teams and your peers to support both strategic and tactical initiatives

Minimum Qualifications

• 4+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• 3+ years of confirmed data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python
• Effective presentation and communication skills, including ability to explain sophisticated data and charts in a concise manner to large cross-functional audiences
• Solid team player and analytical demeanor

Preferred Qualifications

• Experience supporting contact centers is preferred
• Experience in performing statistical modeling and analysis and Text Analytics is a plus
• Bachelor’s degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree or equivalent experience is a plus

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ALM Risk Business Analyst

1. Responsibilities
1.1. Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
1.2. Perform impact analysis of enhancement requests on existing processes.
1.3. Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
1.4. Plan, schedule, and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
1.5. Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
1.6. Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.
1.7. Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
1.8. Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

2. Requirements
2.2. Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
2.3. Prior experience in implementing or managing an ALM Risk System would be an advantage.
2.4. Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
2.5. Knowledge of machine learning and AI usage would be useful.
2.6. Proficient in SQL and Excel
2.7. Strong inter-personal, communication, presentation, analytical and problem-solving skills

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Experience: 6-9 Years

Role: Production Support Analyst

Key Responsibilities:

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release.

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience is a plus

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Requirements

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Key responsibilities:

• Provide 24x7 production support onsite / offsite.

• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

• Manage and respond to users on timely manner.

• Log incident ticket for production issues and user queries

• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

• Prioritize defects and plan for production release based on defect criticality or align with quarterly release

• Follow up on defect and incident closure and meet incident closure KPI

• Share production defect support learning with QA team and development team to improve application quality and minimize future defects

• Make sure system availability as per respective agreed SLA

• Support EOD batch run

• Perform annual Disaster Recovery (DR) exercise for supported applications

• Provide support to System Engineers on server level patches / upgrade as and when applicable

• Ensure proper knowledge transfer (KT) from project / development team before enhancement release

• Ensure application documentation is properly updated for each production release

Key skills required:

• Mainframe, Cardlink

• COBOL, JCL, VSAM, CICS, Ezytrieve

• Microsoft Office

Experience Required

• At least 3 years related experience
• Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving rigor and sales discipline
• Innovate to deliver standards which enable speed, efficiency and scale in the business
• Proven communication and collaboration skills
• Should have excellent experience in MS Excel.

Experience Preferred

• Familiar with financials, pipeline, scorecarding, and other internal measurement tools
• Functional (Partner, Services, Sales, Marketing) knowledge
• Experience in Power Apps and Power BI

We are a management consultancy focused on contracting and payroll services, seeking IT Application Support professionals (both Junior and Senior levels) to provide expert support for client applications and systems. This role is crucial for monitoring system performance, supporting deployments, managing vendors, and ensuring compliance with regulatory standards. A key aspect of this role includes working in a 24/7 rotational shift to guarantee continuous, high-quality support.

Key Responsibilities:

1. System Health and Performance Monitoring: Regularly monitor and optimize application and system performance, proactively identifying and addressing issues.
   
2. Support for Applications and Systems Deployment: Assist with application and system deployments, ensuring seamless integration and compliance with client requirements.
   
3. Testing Facilitation: Facilitate user acceptance testing (UAT) and performance testing, collaborating with teams to meet functional and performance standards.
   
4. System Enhancements and Vendor Management: Handle system enhancement requests and manage vendor relationships, ensuring quality and timely support.
   
5. Incident Troubleshooting: Provide responsive support during incidents, diagnosing and resolving application issues effectively.
   
6. Regulatory Compliance and Process Adherence: Ensure that all systems and processes meet applicable regulatory requirements and internal standards.
   

Additional Information:

• This role includes a 24/7 rotational shift to maintain consistent support. Details of the shift schedule will be discussed during the initial call.

Key Accountabilities
1. Provide end-to-end (holding the trade from inception to expiry) processing support to Global Financial Markets on Structured Derivative products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong
2. Ensure accurate validation and timely settlement is being performed on all relevant trades
3. Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter
4. Perform data analysis and problem solving at SME level
5. Proactively seek for opportunities to data discovery and insight

Job Duties, among others are:

1. Perform validation of all Structured Derivative products against source documents in Murex or Front Arena systems
2. Authorise payments and receipts for above mentioned GFM products
3. Perform Fixing procedures in Murex and Front Arena systems
4. Liaising of settlement or fixing with respective counterparties and local GFM Ops
5. Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time
6. Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

Internal ref: 9202

Regards,

Lini

Recruitment Consultant

R22108463

+ 65 87802514

Responsibilities

• To perform maker function for Remittance Operations functions
• To prepare documents for Audit Reviews
• Together with the team, to work and target SLA is met at all times
• To ensure quick action/resolution in managing both internal and external customers’ queries/feedback/complaints
• To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment/service timelines are not impacted.
• To participate in UAT/Projects as and when required.

Skills/Requirement

· Minimally Diploma/Bachelor’s degree or equivalent work experience in related industry.

· Proficient in Microsoft Windows applications – Word, Excel & Power-point.

· Resourceful, energetic, persevering and able to multi-task independently with confidence in time-critical environment.

· Must be able to work staggered hours, when required.

· Must be able to work on public holidays, when required.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

· Handle Project Support in Multiple Platform, Squads and Projects to be able to deliver the following but not limited to:

· Prepare meeting logistics, presentation decks and minutes for Project/Platform related meetings

· Support handling of Platform Financial and assist in preparing the project rolling forecast and track financials, highlighting issues to the Project Manager.

· Follow up on weekly progress reports with Project Managers and track issues and risks logs.

· Update PPM information (Project & Financial related), alerting the Project Manager for any overdue items.

· Post all project deliverables to the team site and ensure completeness for each milestone.

· Manage onboarding processes for new resources, including requests for access and equipment.

· Stay updated with Project Management Office and Central Procurement Office standards, ensuring compliance with reporting processes.

· Maintain PMO level document repositories

· Partners with the CDO to design tools and/or presentations for strategy planning, budget review, that will make it easier to drive the business goals

· Establish and maintain relationships with relevant of stakeholders

Requirement:

· 5+ years of experience in Project analysis or administrative roles within an IT environment or Banking Industry.

· Familiarity with project management methodologies and tools.Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and project management tools (e.g., Clarity, iProcure and ServiceNow).

· Strong analytical skills for financial tracking and reporting.

· Ability to work collaboratively in a team environment.

· Knowledge of SDLC processes and project management best practices.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Engineering.
• Candidates should be familiar with the Software Development Life Cycle (SDLC)
• Candidates should have a minimum of 2 years of working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

Key Responsibilities

• Ensure technical implementation and business processes are aligned.
• Support the Managed Security Services.
• Familiarise with the solutions carried by the Company.
• To conduct security risk management exercise.
• To conduct information security awareness training.
• Point of contact to assist and advise customer for ICT security related matters.
• Participate in the creation, review, and update of information security policies.
• Provide technical advice, recommendations, and consultancy services.

Requirements

• Diploma in Information Technology, Information Systems, IT Security, Computer Science or equivalent.
• Prefer at least 2 years of hands-on experience in consulting or other relevant IT/ Cybersecurity responsibilities. (Motivated fresh graduates are welcome to apply and will be considered for entry positions.)
• Possessing one or more IT Security Certifications is an advantage (e.g. OSCP, CREST, CISSP, CEH, CISM)
• Ability to align information security policies with business requirements
• Project management skills and able to translate business requirements into technical IT security deliverables
• Flair for translating information security requirements into IT security controls and measures
• Able to work independently, meticulous in work and a team player.
• Excellent communication skills – both written and oral

Roles and Responsibilities:

• Execute bioclimatic analysis in building simulations to identify environmental strengths and weaknesses of a design and recommend measures to optimize the design from the environmental perspective;
• Lead in delivering Green Building Certification and project management;
• Perform Energy Performance via energy Modelling to identify energy efficient sub-systems for green building design.

Requirements:

• A recognized Degree in Mechanical Engineering or equivalent;
• Fresh graduates are welcome to apply.

Roles & Responsibilities

Position Summary

We are seeking a motivated and detail-oriented Investment Analyst to join our team. The ideal candidate will support in conducting research and providing exceptional service to clients.

Key Responsibilities

* Research and Analysis

* Conduct qualitative and quantitative research on various investment products and market trends.

* Prepare and analyze portfolio performance reports and summaries

* Prepare detailed reports and presentations for investment products.

* Respond to client inquiries and provide timely and accurate information regarding Fund performance

Qualifications

* Bachelor’s degree in Finance, Economics, Business Administration, or a related field.

* 1-3 years of experience in investment management, financial analysis, or a related field.

Skills and Competencies

* Strong understanding of investment products, and portfolio management principles.

* Excellent analytical and quantitative skills with attention to detail.

* Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

* Strong written and verbal communication skills.

* Strong organizational and time-management skills with the ability to manage multiple tasks and meet deadlines.