We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description:

· Preparing and send quotation to customer in a timely manner

· Revise or change quotation details upon request from customer

· Maintaining and updating records in SAP CRM accurately

· Keeping track of the sales team’s communication with customers

· Support in following up sales lead and opportunities in SAP CRM for sales team

· Ability to communicate both internal and external customers at all levels

· Support any other ad-hoc duties as assigned by manager

Requirements

· Some experience in commercial practice and sales admin experience

· Understanding in SAP CRM is a plus attribute

· Proficient in Microsoft Office

· Adaptable, multi-tasking, good organisational skills

· Ability to adapt to fast pace working environment

· A good team player

· Good command in English and Chinese

· ITE/ Diploma equivalents

ROLES AND RESPONSIBILITIES

As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Here are the key tasks:

Network Monitoring and Operations:

• Manage tier-1 network monitoring round the clock.
• Monitor the performance and health of data centre, networks and hardware systems.
• Identify potential issues and troubleshoot technical problems promptly to minimise downtime.
• Log, update, and progress tickets to resolution.
• Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.

Incident Management and Escalation:

• Follow escalation procedures during critical incidents.
• Act as the point of contact for significant events or technical escalations.
• Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties.

Documentation and Communication:

• Compile daily monitoring and operational tasks into documents.
• Ensure compliance with physical security procedures, including visitor management and equipment movement.
• Maintain access logs and service reports.
• Track equipment movement in and out of data centres and warehouse facilities.

Quality Assurance and Assessment:

• Ensure subcontractors deliver quality services and meet contractual obligations.
• Conduct routine assessments of data centre infrastructure systems and critical facilities.
• Perform other duties as assigned by line managers.

SKILLS AND EXPERIENCE

• Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science/ Information Technology or possesses equivalent experience.
• At least two years of working experience in Data Centres or 24/7 critical environment management.
• Able to work shifts, including weekends and public holidays.
• Proficient in network and server hardware troubleshooting.
• Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
• Have working knowledge and experience with monitoring & ticketing tools.
• Possesses a working knowledge of physical IT infrastructure components.
• Comfortable working on rotating shifts.
• Demonstrates good problem-solving and communication skills.

• Organise and manage physical/online marketing activities
• Liaise with product vendors on partner activities
• Generate sales leads for sales team
• Following with with leads, and scrub contact database
• Assist sales teams in sales activities, including calls, and tender submission
• Weekly reporting on KPIs
• A relevant Diploma/Degree

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Finance, Finance Analytics, Business or equivalent
• Experience on costing, pricing analysis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Any other ad-hoc duties.

Qualification:

• Degree in Business/ Admin/ Account/ Finance

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Finance, Finance Analytics, Business or equivalent
• Experience on costing, pricing analysis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Details of the Division and Team:

Loans & Structured Credit SEA is a part of Global Financing & Credit Trading, Asia that covers a wide range of financing transactions for SE Asia corporate clients, including private credit and corporate loans, across senior and mezzanine parts of the capital structure.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Carry out detailed credit and financial analysis
• Prepare credit memos, financial modelling, scenario analysis for senior / mezzanine loans to corporates
• Interact with Corporate Finance and C-suite personnel alongside senior DB team members to diligence underlying companies, assess the transaction, and to execute trades
• Assist the team with various internal approval processes during execution
• Ongoing monitoring of existing positions

Your skills and experience:

• Minimum 6 years experience in structured loans, working for an Investment Bank
• Experience in SEA syndicated loans, pre-IPO financing and illiquid share-backed margin loans, across high yield, corporate and sponsor space.
• Experience in financial modeling across manufacturing companies, services sector, real estate and natural resources
• Experience in carrying out deep dive credit analysis, financial modeling for companies across various sectors
• Ability to understand and analyse financial statements, accounting background.
• Good communication skills, analytical and detailed oriented

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis. Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently looking for a Business Analyst: Sales and Master Data based in Leica Instruments Singapore (LIS) Office.

Come join a fantastic team! We are seeking a highly analytical and detail-oriented Sales and Master Data Analyst to join our global team. In this role, you will be responsible for managing and analyzing sales data, maintaining master data within SAP, and leveraging tools like Power BI and Excel for reporting and insights. You will work closely with BU Medical, Service , finance, and IT teams to ensure data accuracy, consistency, and availability for strategic decision-making.

YOUR RESPONSIBILITIES

• Master Data Management: Oversee the global master data lifecycle processes, including creation, validation, and deactivation of data in SAP in alignment with the PhaseIn-PhaseOut process. Optimize data quality and reliability by applying pricelist updates and corrections in response to user requests.
• Sales Data Analysis: Collect, analyze, interpret, and visualize sales data to provide comprehensive and actionable insights on sales performance, trends, attachment rates, and more; to support global BU Medical stakeholders, including senior management.
• Cross-functional collaboration to support business requests, maintain data integrity and suggest or support process improvements in relation to MDM, lifecycle management or business analytics.

YOUR PROFILE

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field.
• 4+ years of experience in data analysis, sales operations, or master data management .
• Proficiency in SAP for master data management and advanced skills in Power BI and Excel for data analysis and reporting

WHAT WE OFFER

• Global Exposure: Be part of a dynamic, global organization where you will collaborate with cross-functional diverse teams across multiple regions, gaining experience in international business practices and developing a global perspective.

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”:

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Conduct scrum ceremonies and lead the scrum team.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 4 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Experience in cloud (Related certification will be an added advantage).
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in full SDLC / PDLC using Agile methodologies (Related certification will be an added advantage).
• Experience in C3 (Command, Control, Communication), Business Continuity Planning/ System, or Crisis/ Incident Management System will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p

• Concrete project timeline
• Decisions making for SAP MM WM solutioning

About the company

Our client is a market leader in their industry that spans across more than 20 countries across Asia. Due to rapid expansion, they are looking for a SAP MM/WM Analyst / SAP MM / WM Consultant to join their team in Singapore.

About the job

Your role involves:

Engaging with business stakeholders, translating function specifications to technical solutions

Leading end to end SAP MM / WM project enhancement implementation rollouts on a regional scale

Handling support and change request for SAP MM / WM

Working closely with the other SAP team members to ensure integration with other modules (SAP PP, QM, SD, and FICO) is carried out smoothly

Developing training materials and conduct training

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP MM. You should have led at least 1 end to end SAP projects across Asia. At least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Candidates with exposure to integration with out modules such as (SAP SD, PP, QM, and FICO) will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established Europe based MNC and you will get the opportunity to lead high value projects with global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNvEUR74

• Engagement with senior business stakeholders
• Concrete project timeline

About the company

Our Client is an established MNC within the advanced manufacturing industry. As part of their expansion plan in Singapore, they are looking forward to hire their SAP QM / SAP PP System Analyst to join their team.

Responsibilities

Your responsibility includes:

Handling support, change request and configuration for SAP QM / SAP PP

Engaging with business stakeholders, translating function specifications to technical solutions

Managing process and documentation, ensuring that they adheres to compliance

Rolling out SAP project implementations and enhancement across Asia

Working closely with the other SAP team members to ensure system integration is carried out smoothly

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP QM / PP. You should have at least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level. You should have led at least 1 end to end SAP project.

Candidates with regional/global exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with global IT HQ. You will have the opportunity to lead business transformation within the organization across Asia with exposure to senior business stakeholders.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNvEUR74 (EA: 94C3609/ R1219669)

Business Analyst – Non-Life Insurance (1-Year Renewable Contract)

Job Description

We are seeking an experienced and proactive Business Analyst to join our team within a major insurance company. This role is integral in supporting our business units, primarily focused on non-life insurance products, and will involve collaboration with various regional stakeholders. The Business Analyst will play a key role in gathering requirements, streamlining processes, and ensuring the successful implementation of projects across the organization.

Key Responsibilities

• Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements, with a focus on non-life insurance products.
• Stakeholder Engagement: Act as the primary liaison between regional stakeholders and project teams to ensure alignment of project goals and objectives.
• Process Improvement: Identify areas for process enhancement and recommend solutions to optimize workflow and increase efficiency within business operations.
• Project Management Support: Assist in project planning, risk identification, and issue resolution to ensure smooth project execution.
• Data Analysis & Reporting: Conduct data analysis to provide insights on business performance, product offerings, and process efficiency. Prepare and present reports to support decision-making.
• Testing & Validation: Support the testing phases by defining and documenting test cases, conducting user acceptance testing (UAT), and ensuring requirements are met.
• Documentation: Prepare clear and comprehensive documentation, including business requirements, process maps, and user manuals as needed.

Key Qualifications

• Experience: 5-8 years of relevant experience in business analysis, preferably within the insurance sector, with a strong emphasis on non-life insurance products.
• Insurance Knowledge: In-depth knowledge of non-life insurance products is essential; familiarity with a range of insurance products is an advantage.
• Technical Proficiency: Skilled in using analytical tools and systems to support data-driven insights. Knowledge of business analysis tools and techniques is highly valued.
• Communication Skills: Excellent communication and interpersonal skills to effectively engage with regional stakeholders and diverse teams.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to propose solutions tailored to business needs.

Soft Skills

• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Detail-oriented, with a commitment to accuracy and excellence.

If you're a strong Business Analyst with expertise in non-life insurance products and are ready to work in a dynamic and collaborative environment, we encourage you to apply.

Our client is one of the leading players in Energy. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the South Area - easily accessible.

Responsibility:

• Lead the evaluation, structuring, and financial modeling of investment projects, including funding assessments.
• Build and maintain comprehensive financial models (e.g., cash flow, P&L, sensitivity analyses) for project forecasting.
• Track financial metrics for new projects and report key insights to senior management.
• Review actual vs. forecasted performance, identifying key variances and recommending corrective actions.
• Partner with teams in costing, operations, and commercial to align financial forecasts with operational goals, supporting pricing and contract negotiations.
• Work with Treasury on project financing, loan reviews, and drawdowns; manage interest rate and currency risks through hedging.
• Contribute to the evaluation of new projects supporting company growth.
• Identify financial and operational risks and collaborate with Risk Management to apply hedging strategies to mitigate project exposure.

Requirements:

• Minimum Bachelors Degree in Accountancy or any relevant field.
• Minimum 3 years of FP&A experience in Oil and Gas or any relevant industry.
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

We are recruiting for a leading logistics/industrial fund management firm, they would like to add a real estate fund analyst to support its real estate segregated mandate.

You will be responsible for supporting the Fund Managers on appropriate investment decisions based on quantitative analyses; undertaking modelling of potential investment opportunities this will include undertaking financial analysis (budgeting and forecasting) and modelling.

You will also ensure accuracy of financial models; developing and utilising predictive mathematical and financial models to enhance return and interpret financial information. You will be contributing to risk analyses and suggested investment strategies, address and liaise requirements for investors. You will be assisting in the preparation of investor and Board reports on a regular basis; involved in acquisition and divestment process as required and providing market research support to transactions/asset management activities.

Requirements:

Degree Qualified preferably from a reputable education institution and have about 2-3 experience with a real estate investment firm. Candidate with finance/accountancy background and looking to transit and step into fund management will also be considered.

You are highly numerical with the ability to connect the dots. You are a self-starter, with a positive attitude and high commitment level.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Functional SAP HR Analyst

Required skills:

• Fresh Graduates, especially IT related modules
• IT/Computer Science degree/diploma background.
• Knowledgeable in SQL and any programming language

Job Description:

• Will be part of the IT functional team.
• Will learn the usage of SAP HR System, and perform IT testing of various functionalities within the SAP HR system.
• Will learn the usage of SAP ENABLE NOW to create training material.
• Will be exposed to the project's processes of how system investigation of reported issues is done.
• Will shadow the team on how they implement system changes as part of client's Change Request and learn how to do solution design work.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects on CSAT, Advertiser retention and Loyalty programs for our advertiser base

- Partner with regional operations and product specialist teams on global workflows and high complexity case escalation workflows

- Act as a POC for assigned regions workflow feedback and work with operations leaders to fix gaps across upstream and downstream processes

- Optimise 24/7 service delivery ensure set KPIS are met and exceeded, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience.

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; or working experience in Analytics

- 4+ years of product operations experience with digital ad products or on saas platforms

- A commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with spreadsheets;

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p

• Concrete project timeline
• Decisions making for SAP MM WM solutioning

About the company

Our client is a market leader in their industry that spans across more than 20 countries across Asia. Due to rapid expansion, they are looking for a SAP MM/WM Analyst / SAP MM / WM Consultant to join their team in Singapore.

About the job

Your role involves:

Engaging with business stakeholders, translating function specifications to technical solutions

Leading end to end SAP MM / WM project enhancement implementation rollouts on a regional scale

Handling support and change request for SAP MM / WM

Working closely with the other SAP team members to ensure integration with other modules (SAP PP, QM, SD, and FICO) is carried out smoothly

Developing training materials and conduct training

Managing external vendors, ensure that SLA is being adhered to

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in SAP MM. You should have led at least 1 end to end SAP projects across Asia. At least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Candidates with exposure to integration with out modules such as (SAP SD, PP, QM, and FICO) will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established Europe based MNC and you will get the opportunity to lead high value projects with global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gPvfG35p (EA: 94C3609/ R1219669)

Responsibilities:

• Assist in defining requirements and designing applications to meet business process and application requirements under SAP HR.
• Provide production support.
• Create training material and perform helpdesk cover.
• Develop, configure and maintain SAP HR modules, including personnel administration, organizational management, time management, payroll and benefits.
• Collaborate with cross-functional teams to identify and document business requirements, design solutions and configure the system.
• Provide guidance to the technical team to ensure the successful implementation of SAP HR solutions.
• Analyze and troubleshoot system issues, identify root causes, and implement solutions in a timely manner.

Requirements:

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 1 year of experience in SAP HR functional analysis.
• Working knowledge of SAP HCM On Premise Human Capital Management.
• Experience in personnel administration, organizational management, time management, payroll and benefits modules.
• Analytical and problem-solving skills.
• Ability to work independently and in a team environment.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

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Details of the Division and Team:

Loans & Structured Credit SEA is a part of Global Financing & Credit Trading, Asia that covers a wide range of financing transactions for SE Asia corporate clients, including private credit and corporate loans, across senior and mezzanine parts of the capital structure.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Carry out detailed credit and financial analysis
• Prepare credit memos, financial modelling, scenario analysis for senior / mezzanine loans to corporates
• Interact with Corporate Finance and C-suite personnel alongside senior DB team members to diligence underlying companies, assess the transaction, and to execute trades
• Assist the team with various internal approval processes during execution
• Ongoing monitoring of existing positions

Your skills and experience:

• Minimum 3 years experience in structured loans, working for an Investment Bank
• Experience in SEA syndicated loans, pre-IPO financing and illiquid share-backed margin loans, across high yield, corporate and sponsor space.
• Experience in financial modeling across manufacturing companies, services sector, real estate and natural resources
• Experience in carrying out deep dive credit analysis, financial modeling for companies across various sectors
• Ability to understand and analyse financial statements, accounting background.
• Good communication skills, analytical and detailed oriented

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Salary: ($4,200 - $4,800) + PB + Medical + Dental + Mobile Phone Reimbursement ($50)

Location: Pandan Road

Work Hours: Mon - Fri, 8:30am - 6pm

Additional Benefits:

• Annual performance bonus
• Annual increment
• Education sponsorship and fully paid external training

Job Description

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services,
• Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service
• Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for product solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly advantageous
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Assistant Teacher

Work Location: Tampines, Macpherson, Changi, Aljunied, Pasir Ris, Bedok

Work Days: 5 Days

Salary: $1500 - $2000

Job Description

• Conduct lessons according to our pre-school curriculum and enrichment programme.

• Carry out progress monitoring of children.

• Classroom management and maintaining a pleasant learning environment.

• Setting up learning corners.

• Carrying out routine care duties.

• Organizing and participate in centre events.

• Ensuring the safety and hygiene of children.

• Work closely with other teaching staff in the class in carrying out the duties.

• Build and maintain close partnership with parents.

• Assist in other ad-hoc duties or initiatives.

Requirements

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply

• Preferably with relevant experience in teaching infant and toddlers.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuasx2 / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2500-$2800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant