Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4500

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Job Description:

• Our Evaluation Services department produces independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale.
• As a Sustainability Analyst you will assess and report on the quality and robustness of the sustainability management systems of companies from all over the world.
• Data analysis will be primarily qualitative, centered around the analysis of a company’s management system documentation. You will become an expert in applying the company's methodology, built on the most rigorous international Corporate social responsibility (CSR) standards and frameworks (for example: GRI, ISO 26000), already 15 years in evolution. In a state of virtuous advancement, the methodology continues to be driven forward by strong market forces, societal expectations and emerging regulation.
• In this role, you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow a set of analysis guidelines to ensure we're working in concision. Attention to detail, being adaptable to change and acquiring new skills quickly are key to your success in the rating process. We are a team of sustainability changemakers rallying together to drive positive impact to business practices across the world and we can’t wait to have you join us!

Day to day activity of the role:

• Assess a company’s management system documentation, applying the methodology during the entire analysis process
• Understanding of sustainability management system documentation provided by rated companies, extraction and synthesis of material sustainability data related to environmental, social, ethics and supply chain
• Follow up with rated companies when needed, to clarify specific issues related to their assessment
• Review regularly updates regarding the methodology and apply them to assessment process
• Complete quality checks during assessment process
• Working on daily targets
• Confirm the implementation of a rated company’s sustainability management system components using the methodology guidelines.
• Additional responsibilities related to the function may be required.

Requirement:

• 4-7 years of professional experience, ideally in a related field that focused on Sustainability or Sustainable Development
• Communicate with Korean customers. Proficiency in Korean is essential
• Bachelor’s degree with focus on Sustainability as a plus
• Proficiency in G-Suite applications
• Strong reading and comprehension skills
• Demonstrate analytical skills and attention to detail
• Confidence to work independently and autonomously, manage time effectively and know when to ask for help
• Ability to work to daily targets
• Being adaptable to change
• Communicate with honesty and kindness
• Collaborative and seeks to build trusting relationships

Aaron Chang Kuo-Ying

EA License | 14C7092

EA Registration Number | R1106661

We are seeking highly motivated candidates for the position of PMO Support within Information Technology Department.The successful candidate will support the Project Manager in administrative (update progress reports, prepare management reporting materials and meeting arrangements) and budgetary (cost tracking, budget utilization report) activities.

Responsibilities:

• Assist Project Lead/Manager to jointly create project plans, system investment budget application, project initiation request, project reports.
• Assist Project Lead/Manager in budget/resource planning, procurement, payment, tracking the usage of investment and expense budgets in accordance with the approved term and overall budgets.
• Render help to project managers to provide project administration support for activities such as Outsourcing, Contract, vendor on/off boarding.
• Organize as required projects meetings,follow-up and minutes taking, newsletter, and other administrative tasks.
• Assisting Project Lead/Manager for other ad-hoc tasks
• Assist multiple project managers/ leads acoss the department in project administrative activities.
• Develop and maintain strong stakeholder management with key stakeholders.
• Develop recommendations for continuous improvement and support implementation.

Qualification:

• A Degree/Diploma with at least 3-5 years of relevant working experience
• Experience in using Microsoft project
• Good understanding of company internal control policies and standards
• Ability to handle multiple tasks concurrently
• A sense of initiative and proactive action is expected

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Conducting end-to-end reviews of Futures & Derivatives Clearing processes, ensuring seamless execution from trade initiation through to settlement, with a focus on risk management, compliance, and operational efficiency."
• Evaluating the entire control processes from beginning to end, forecasting requirements, pinpointing areas for improvement, and developing and implementing solutions with input from subject matter experts and other sources.
• Leading ongoing assessments of business processes and creating strategies to enhance Target Operating Models, Business Requirement Documents (BRDs), User Stories, and Test Cases.
• Staying up to date with the latest advancements in process and operational improvements to automate and modernize systems.
• Coordinating and presenting meetings and presentations to share ideas and findings.
• Collaborating with stakeholders to collect, analyze, and validate requirements for changes to control processes through workshops, working groups, and other forums.
• Identifying, documenting, and analyzing business requirements related to risks through process discovery and managing these tasks until completion or escalation.
• Thoroughly analyzing collected data while working independently and as part of a larger team.
• Maintaining and demonstrating respect for the organization's reputation and safeguarding its clients and assets by ensuring compliance with relevant laws, rules, and regulations, adhering to company policies, making ethical decisions in personal conduct, and transparently escalating, managing, and reporting control issues.

Requirements

• At least 5 years of experience as a project manager/ Business Analyst
• Knowledge on Futures and Options products and Clearing industry
• Knowledge of Operations businesses/ functions in an Investment Banking environment beneficial
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document

Job Responsibilities

• Responsible for the L2 support and troubleshooting for production incidents and critical system interface.

• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.

• Responsible for production system integrity and production system readiness of banking systems.

• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.

• Propose improvement for systems based on identified process gaps.

• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.

• Identify and propose suitable processes for automation and implementation.

• Highlight and escalates risk issues to relevant parties in a timely manner.

• Participate in system restoration for Disaster Recovery exercises.

Job Requirements

• Degree in Computer Science or Information Technology

• Possess strong work experience in the Application or System Support function, preferably in a bank or financial institution.

• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services

• Experience in suporitng Banking payment systems will be advantageous

• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 17353

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Looking for Payroll Support cum Admin

Job Scope

Assist in matters pertaining to Payroll of employees

Maintain accurate employee records and update personnel files

Ensure acccuracy in employee payments

Provide administrative support, such as data entry, filing, and document management

Attend to calls and visitors

Requirements

Experience in Payroll would be preferred

Excellent attention to detail and problem-solving skills

Proficient in using Microsoft Office suite (Excel, Word, and PowerPoint)

Good interpersonal and communication skills, with the ability to interact with employees at all levels

Ability to work independently and as part of a team

For enquiries, you can contact Mr Theva (hr) at 6220 1288 at , 9:00am-6:00pm (Mon to Fri).

We regret only shortlisted candidates will be notified.

For more jobs, please see https://www.mlpc.com.sg/job-seeker/

ML Consulting Pte Ltd EA License No: 91C2939

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
· Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
· Assist in resolving technical issues with customers, contractors and vendors.
· Able to provide necessary training to teammates and end-users.
· Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
· Work closely with the Technical Support and Customer Support team both onsite and remotely.
· Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

· Candidate must possess at least a Diploma or Professional Certificate in Electronics/Electrical/Mechatronics Engineering or any related field.
· Possess good communication and presentation skills with good command of English.
· At least 1-2 years of working experience in car park or security field preferred.
· Experience dealing with CCTV, network access and other security devices will be advantageous. Able to work well in a team.
· Valid Class 2 or 3 Driving License required.
Willing to work on rotational standby duties

Job Responsibilities:

• Offer technical support and assistance for incoming queries and issues related to desktop support, mobile device management, and video conferencing.
• Install and configure new IT equipment, conduct PC refreshes, set up new hire equipment, manage PC relocations, and handle the retirement and collection of devices due for decommissioning.
• Ensure proper drive wiping, maintaining chain of custody, and managing inventory.
• Resolve incidents and perform software and hardware upgrades.
• Install new hardware for clients, including monitors, docking stations, and keyboards.
• Accurately record, update, and document requests through the IT service desk system.
• Maintain professionalism while addressing service delivery and client issues in a timely manner.
• Evaluate customer-reported issues and determine the most effective solution.
• Identify and promptly escalate business and technical challenges as necessary.

Requirements:

• Minimum Diploma or Degree in Computer Science/Information Technology, or a related field.
• 2-3 years of deskside support experience
• Capable of working independently with minimal supervision.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Business Support Management is a function within Commercial and Investment Bank - Finance & Business Management. The group is responsible for many levels of administrative and control-focused support to our CIB businesses. This includes, but is not limited to, oversight and management of Administrative Assistants and general support of day-to-day business functions and controls. The team interacts heavily with multiple lines of business, Business Managers, CIB BSM global counterparts, and Internal Business Partners such as CIB Expense Management, Business Change Management, Business Controls, Compliance, Human Resources, and Technology.

As an Administrative Assistant Manager – Vice President within Business Support Management, you will be accountable for managing teams of administrative assistants who support one or more lines of business across the APAC region. Your role is crucial in maintaining strong relationships with stakeholders and enhancing productivity. You'll lead projects, enforce compliance, and drive strategic initiatives to optimize business processes.

Job responsibilities:

• Lead day to day team activities and manage coverage

• Develop and implement meaningful performance metrics

• Coach and mentor team; develop team leaders where appropriate

• Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes

• Build and maintain strong relationships with key stakeholders

• Manage relationships with internal business partners across multiple LOB’s in the Corporate Investment Bank (Both APAC region and globally where required).

• Provide thought leadership in strategic direction to improve productivity and leverage

• Build consensus around key initiatives

• Lead the performance management process for direct reports and advocate for the administrative staff needs

• Participate in compensation planning

• Lead and participate in BSM projects to drive BSM agenda, enhance controls and optimize efficiencies

Required qualifications, capabilities, and skills:

• Minimum of 8 years of experience in Human Resources, Admin or Management

• Strong oral and written communication skills

• Strong and independent problem-solving skills

• Customer service/Client facing experience

• Excellent relationship building skills with the ability to listen well and influence others

• A self-starter who is organized and consistently meets deliverables

• Bachelor’s Degree or equivalent

Preferred qualifications, capabilities, and skills:

• Prior experience managing large cross-location teams

• Prior experience in an Investment Banking or Financial Services organization

• Proficiency in both verbal and written Chinese to liaise with stakeholders from China

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ea4260cddd55e5802a6e8b57655ae2b1

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for an experienced System Manager to lead a team of System & Application Support Engineers.

Below is the JD:

Key Responsibilities:

1. Lead, manage, mentor and motivate a team size of at least 5 level 2 system and application support engineers
2. Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
3. Manage SSL certificate renewal of all certificates used in the system
4. Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
5. Manage monthly system preventive management checks and reporting

Technical Knowledge:

• Windows Server 2019 and above
• Windows 10 and above
• Windows AD, user administration, management of GPO policies
• Windows CA and SSL certificates renewal
• Windows WSUS offline, WSUS manual catalogue import for windows security patch management
• Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
• VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
• Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
• Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
• Concepts of SSL certificates such as certificate, keys and cryptographic ciphers

Qualification:

1. Bachelor’s degree in Engineering or IT related field
2. At least 3 to 4 years of experience in IT System Operation & Maintenance (O&M) role with strong knowledge of maintenance best practices.
3. Understood and practice ITIL framework
4. Proficient in both written and spoken English
5. Good team player and excellent leadership and team management skills
6. Strong problem solving and decision making abilities

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

*NEW* L1-L2 Desktop Support - up to 4,500 with Bonus ( Rolling Contract)

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

Day to day responsivities

• Provide L1-L2 technical support for a corporate environment, addressing both software and hardware issues.
• Configure and maintain desktops, laptops, printers, and scanners to support end-users.
• Troubleshoot and resolve issues with Windows 7, Windows 10, Mac OSX, and common applications like Microsoft Office.
• Conduct basic administration of systems, servers, phone systems, and wireless infrastructure.
• Troubleshoot office network issues, including switches and WIFI, to ensure reliable connectivity.
• Monitor and apply patch management for Windows and Mac systems to maintain security and system stability.
• Support LAN/WAN/MPLS network connections, ensuring consistent, reliable access for users.
• Utilize Office 365 to generate reports and dashboards to track performance metrics.
• Follow organizational standards, providing clear communication and documenting resolutions.
• Collaborate with diverse teams, managing time effectively and prioritizing tasks for high-quality service delivery.

Must

• Minimum of 2+ years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Support experience in Windows 7 &10, Mac OSX, patch management, Active Directory, ServiceNow or similar , Office 365 and essential applications such as Microsoft Office.Hands-on experience in desktop, laptop, printer, and scanner configuration.
• L2 level troubleshooting for LAN/WAN/MPLS. Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI

Others

• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.
• Good to have system migration & office move projects experience
• Hardware support

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• MNC Company
• Basic $5200 - $6200 + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 9am to 5.45pm
• Working Location: Science Park

Job Responsibilities:

Lab

• Analyse/Evaluate samples based on customer’s request. For example, it will be conducted by microscope, microtome, DSC, FT-IR, retort sterilizer and Oxtran
• Conduct food storage test and coordinate lab tour/demonstration/seminar when outside company visits
• Support the management of technical centre with Technical Service/Market
• Development manager such as budget management, maintenance and task allocation
• Based on analysis/evaluation result, make report and promotion tools, reviewing result from other lab team members
• Collaborate with outside company to get better results

Technical Service/Market Development (TS&MD)

• Troubleshoot, investigate, and resolve technical problems and support new development at customers
• Promote our new products that will meet customer needs
• Explore new application and launch new development project
• Promote our products to whole value chain not only direct customers but also indirect customers such as brand owners, machine makers, raw material makers to enhance our market presence and create new projects
• Investigate market trend such as brand owner’s direction, sustainable packaging design and potential market size

Requirements:

• Bachelor’s Degree in Food Science and / or Chemistry
• More than 5 years experience in food and/or food packaging industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a PRODUCT SUPPORT ENGINEERto join their team.

Basic salary: up to $4000 Basic + Transport Allowance
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:
• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:
• At least a Diploma in Engineering fields
• 3 to 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser).
• Local & ASEAN travelling required
• Class 3 driving licence and own vehicle not required but transport allowance will be given should candidate possess own vehicle
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065 Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

• AWS + Performance Bonus (1 to 2 months)
• 15 days annual leave
• Strong career progression
• Company incentive trips

Job Description:

• Provide administration support to the sales teams, assisting with various tasks and activities.
• Prepare and handle inside sales activities, including quotation preparation, tender project assistance, and other related tasks.
• Assist in generating and processing purchase orders, delivery orders, and sales invoices.
• Coordinate the preparation of purchase request forms, service request forms, and other necessary documentation.
• Liaise with customers and vendors to manage delivery and installation schedules.
• Ensure timely delivery by coordinating with delivery vendors and maintaining effective communication with customers, engineers, partners, and suppliers.

Requirements:

• Minimum "O" Level or equivalent qualification, with at least 2 years of relevant working experience.
• Strong passion, self-motivation, and a service-oriented attitude.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent verbal and written communication skills, with the ability to effectively interact with others.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• 5 days, Tuas, Transport provided
• Hybrid mode arrangement
• Lots of learning opportunties
• $4000 - $4500 basic, AWS
• Allowances, performance bonus

Administrative Support:

• Manage customer orders and data in ERP systems.
• Ensure timely reporting to stakeholders and maintain accurate records.

Sales and Customer Support:

• Provide solutions and technical advice to customers.
• Evaluate customer requirements and ensure compliance with company terms and conditions.
• Coordinate cost estimations and timelines for deliveries.

Order Management:

• Oversee order handling, ensuring timely delivery and accurate reporting.
• Coordinate with supply chain teams for logistics and transportation.

Teamwork and Innovation:

• Identify process improvements and support the development of innovative solutions.
• Foster collaboration among departments.

Quality Control:

• Inspect products to meet quality standards and customer expectations.

Requirements:

• Possess minimum a Diploma in Engineering or Supply Chain Management
• Minimum 2-3 years of relevant experience in Engineering, Marine/Oil & gas environment
• Strong knowledge of parts sourcing, order processing, and client engagement.
• Ability to manage delivery and invoicing efficiently.
• Responsible and with positive attitude

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Attend to any questions or queries related to company’s product
• Manage purchasing related matters as per customer’s queries
• Work closely with Service Engineers for any job task related
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Provide comprehensive technical post-sales support for our products and solutions
• Manage and maintain strong relationships with existing clients, serving as the primary point of contact for all their needs
• Gather and analyse customer feedback to drive product and service improvements
• Collaborate cross-functionally to ensure seamless delivery and exceptional customer experiences
• Stay up-to-date with industry trends and developments to anticipate and address customer needs
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Mechanical Engineering or equivalent
• At least 1 - 2 years of experience in a similar role, preferably from the automotive/ heavy vehicle industry

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme.

Key Responsibilities:

1. Content & Product development and App Releases

· Coordinate and liaise with stakeholders for content development.

· Summarise changes in App versions and inform relevant stakeholders

· Seek approval for the latest app release versions

· Provide secretariat support for meeting preparatory work to schedule meetings & discussions per month (including booking venues, sending confirmation emails, preparing meeting agenda, drafting slides, logistic set up for video conference calls and etc)

2. Conduct checks for accuracy for programme’s reports (operational & financial, etc) on a regular cadence

· Monitor and extract programme operation data (e.g. programme performance, engagement, rewards, etc) from various dashboard platforms for reporting to management on a monthly basis

· Conduct checks to ensure accuracy of reports on a weekly and monthly basis

· Update financial reconciliation report monthly.

· Assist team to investigate and follow up on incident reporting.

· Provide support to consolidate documentations for annual audit checks & progress.

3. Liaise with customer support team and vendors to

· Track customer feedback trends through customer satisfaction surveys

· Prepare drafts and seek alignment and clearance from management for escalated or complex queries

· Consolidate and ensure that any updates to the digital programme (E.g. bug fixes, new features and releases)

· Develop/ Enhance workflows and processes to enhance customer experience and tighten governance

· Monitor programme known issues and aging cases.

Requirements:

· Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in project management or digital solutions.

· Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

· Meticulous with good attention to detail

· Comfortable consolidating numbers or documents across various sources

Working Place

Outram

Working Time

Monday to Friday: 8.30am to 6.00pm

Responsibilities

• Collaborate with the IT Manager and internal stakeholders to carry out assigned IT support tasks, ensuring operational efficiency and seamless execution of projects.
• Support the Clinical Operations team by engaging multidisciplinary stakeholders and addressing diverse requirements and perspectives to enhance patient-centered care and organizational effectiveness.
• Coordinate with users and IT vendors to deliver IT solutions and services effectively.
• Configure and deploy new desktop/laptop computers along with the necessary software, including administration of Windows Active Directory (AD).
• Provide technical assistance to end-users for a variety of technical issues related to devices (e.g., desktops, laptops, printers, scanners, mobile devices) and software such as Microsoft Office and SharePoint.
• Manage data protection and cybersecurity operations, ensuring proper setup and maintenance of security systems.
• Maintain IT assets, systems documentation, and software licenses.
• Assist in executing action plans to achieve the company’s operational goals and support the efficient functioning of specialist clinics.
• Perform other duties as assigned by management.

Requirements

• Diploma in Computer Science or a relevant degree qualification.
• At least 2 years of experience with Microsoft 365, Active Directory, end-user desktop support, and IT security implementation and operations.
• A team player with the ability to work independently.
• Candidates who can start work on short notice are preferred.
• Prior experience in a healthcare organization is advantageous.
  
  Interested candidates, who wish to apply for the advertised position, please apply now for the below role
  We regret that only shortlisted candidates will be notified.
  
  EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)
  
  By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.