• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Equipment Maintenance

• Creation and updating of equipment card, service contracts and service calls in SAP system.
• Extract monthly report of expiring preventive maintenance contracts and send email reminder to users.

Invoice processing

• Check, sort and process invoices. Do matching of documents vs SAP system.
• Alert Procurement if mistakes are spotted.
• Liaise with vendors and users for invoices, credit note, installation dates etc..
• Getting approval and signatures from users / managers
• Print, scan, re-index and save documents into Therefore system and S Drive.
• Filing of documents
• Assist Procurement and Accounts Team with month end and year end closing.
• Assist with quarterly common stock take.
• Any other duties

Vendor database

• Request and ensure new vendors fill up the Vendor Registration form before sharing details with Accounts Assistant to create accounts in the SAP system for new vendors.
• •Save a copy of the Vendor Registration form in Shared drive.

Purchase Order processing

• Review purchase requisitions for completeness and accuracy; follow up on discrepancieswith the initiating party/user.
• Identify suitable vendors for the requested items, including corresponding with them onprices, product availability and delivery.
• Review quotations provided and check offered prices against past purchase records.
• Update the price lists when necessary.
• Communicate and negotiate with vendors for improved purchase terms, includingreduction in price.
• Process requisitions into purchase orders using the SAP system and any change orderswithin 24 hours upon receipt of final confirmation from initiating party/user.
• Ensure that all purchase orders are approved by the appropriate authority on a daily basis.
• Send approved purchase orders to vendors and to users initiating the requests.
• Follow up with vendors to ensure that orders are shipped and delivered on promised datesor to expedite deliveries based on users’ requests.
• Respond to users’ inquiries about order status, changes or cancellations.

Requirements

• Min N / O / NITEC / Diploma in any courses
• Some experience in order processing / sales support exp
• Able to start work immediately

Salary range: $2K to $2.4K

LIfe science MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Highlights:

• Up to $4,500 + AWS + Performance Bonus
• Hybrid Working Arrangement @ Haw Par Villa

Job Responsibilities:

• Serve as the main point of contact for customer inquiries, complaints, ensuring timely resolution and maintaining a high level of client satisfaction.
• Provide guidance to customers on service protocols, requirements, and product-related information.
• Redirect incoming customer calls/emails to the appropriate departments for a prompt response.
• Review and resolve customer issues to maintain accurate data and ensure timely processing.
• Notify customers of critical updates and service-specific requirements.
• Track and report recurring customer issues to relevant departments to facilitate continuous improvement.
• Evaluate customer requests for additional testing/sampling and inform superior of the results/reasons for any delays or limitations in fulfilling requests.
• Amend patient information in the site database as required.
• Coordinate and resolve issues with samples and requisition forms for timely accessioning and reporting.
• Attend cross-functional meetings to discuss service improvements, risk assessment, and customer satisfaction.
• Collaborate with internal teams to develop forms and resources that support seamless customer service interactions.

Job Requirements:

• Diploma or Degree in Life Science / Business Administration or any related discipline
• Minimum 1 year experience in Customer Service or similar functions
• Comfortable to work in a laboratory environment
• Proficiency in Japanese as this role requires you to liaise with Japanese customers
• Strong in communication and problem solving skills
• Ability to work in a fast-paced environment

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

The Opportunity:

• Client: Government-Operated Management
• Location: Serangoon
• Salary: Up to $2,900 (Basic)
• Working Hours: Monday – Friday, 8:30 AM – 6:00 PM

Job Responsibilities:

• Manage inventory for all e-shop portals, including virtual inventory processes during presales and major launches.
• Validate daily online fraud reports and perform document verifications.
• Handle escalations and coordinate with relevant departments to resolve customer-related issues.
• Monitor and highlight trending incidents on e-commerce platforms, ensuring all cases are resolved and properly logged in the system.
• Conduct manual callbacks to customers and follow up on orders arising from online sales issues.
• Perform manual interventions for order-related issues, such as stuck orders, failed transactions, and rejections.

Job Requirements:

• Minimum GCE "O" / "A" Levels or Diploma.
• Strong interpersonal and communication skills.
• Patient, proactive, and a good team player.
• On-the-job training will be provided.

Next Step:

• Submit your updated resume, including current salary details (breakdown: base, incentives, etc.) and expected salary.
• Click ‘Apply Here’ to submit your application.
• Only shortlisted candidates will be notified.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333

Job Descritption:

• To render high quality sales/aftersales support to distributors and customers
• To provide advice and work on commissioning schedule and oversee building schedules of shipyards
• Assist factory on appraisals of engines and technical issues regarding engine performance
• Keep track of Distributor’s sales performance in ensuring expected sales budget is met
• Assist the development of sales activities of Distributors
• Provide support to distributors in the undertaking of projects, including technical support and provide updated information to department manager
• Provide full support in the preparation of sales seminar or any other sales or after-sales related activities or events including sales campaigns, promotions and programs for distributors and end-users
• Provide support to HQ on project co-ordination
• Oversee building schedules of shipyards and technical & commercial meetings with customers
• Provide advice on the commissioning schedule and oversee the entire process

Job Requirement

• Minimum 3 year experience in aftersales service
• Experience in handling marine or offshore equipment
• Minimum diploma in Mechanical engineering
• Willing travel to overseas

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay)

Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Requirement:

• With relevant working experience in sales coordinator / customer service.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Overview

The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community.

Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence across the NUHS cluster. We drive engagements and collaborations with patient advocates and the community in clinical and academic domains to achieve better health outcomes.

Job Description

1. Champion Person- and Family-Centred CarePromote care partnership with internal and external stakeholders through training programmes and campaigns.
   Enable co-creation and implementation of initiatives to enhance inclusion of patient and caregivers in care design, delivery, and evaluation.
   
2. Project ManagementLead and oversee projects from inception to completion.
   Ensure projects are delivered on time, within scope, and budget.
   
3. Partnership and Community DevelopmentEngage with diverse stakeholders including but not limited to patients, caregivers, community organisations and government agencies.
   Foster and maintain strategic alliances and partnerships with internal and external stakeholders.
   Contribute to NUHS’s volunteer management programme including recruitment, onboarding, engagement, recognition, and appreciation of staff and community volunteers.
   
4. Data ManagementCoordinate with key stakeholders to collate and analyse project and patient experience data.
   Coordinate recommendations and interventions based on data analysis.
   Provide analytics and visualization for strategic decision-making.
   Support initiatives to address gaps and areas for improvement.
   
5. Administrative ManagementEnsure efficient administrative processes, including documentation, compliance, and reporting.
   Organise meetings, manage schedules, prepare related agendas and materials.
   

Job Requirements

• Bachelor’s degree in Healthcare, Social Sciences, Public Health, or related disciplines.
• Minimum five years of relevant experience with demonstrated experience in programme management, project development, implementation, and evaluation, and working effectively with cross-functional teams.
• Strong problem-solving skills with a proactive and empathetic approach to handling complex situations with sensitivity and professionalism.
• Excellent interpersonal and communication skills, with the ability to interact effectively with patients, caregivers, and diverse stakeholders.
• High level of organisational skills and attention to detail to drive and deliver multiple tasks and projects, focusing on achieving positive outcomes.
• Demonstrated commitment to continuous improvement and learning.
• Proficiency in MS Office. Some basic visual and video editing skills would be an advantage.

#L1-RT1

• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,300-$2.800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Location: Kim Keat Rd (Balestier)

Working days: 5 days (Mon - Fri)
Working time: 830am-6pm (Mon-Thurs) ; 830am - 530pm (Fri)
Salary: $3300 - $4000

Job Responsible:

• Provide secretariat and admin support for Colleges/Chapters organisational needs;
• Attend to meeting notices, agenda and minutes, and meeting logistics, including Council meetings and AGMs;
• Coordinate inputs and feedback on professional opinions;
• Assist in preparation and management of operating budgets;
• Administer requests for payments and invoices;
• Assist in production and distribution of promotional materials;
• Ensure currency and accuracy of information on website;
• Ensure compliance with statutory regulations;
• Handle regular continuing medical education and continuing professional development programmes and activities;
• Other duties as assigned from time to time.

Requirement:

• Degree in Business Administration/Public Relations/Marketing Communication or equivalent;
• Preferably with 3 to 5 years of relevant experience in Administration and Secretariat support, preferably from the healthcare industry;
• Proficient in MS office;
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Key Responsibilities:

• Executive Support: Manage CEO’s calendar, appointments, travel, and meetings.
• Prepare documents, reports, and presentations.
• Handle correspondence (emails, phone calls) and organize events.
• Sales Support: Assist with sales meetings, forecasts, and data management.
• Create and update sales materials, website content, and marketing tools.
• Coordinate email campaigns, social media, and event planning.

Requirements:

• 3+ years in executive or administrative support roles.
• Proficient in Microsoft 365 (Outlook, Teams, Excel, PowerPoint).
• Bilingual in English and Japanese as this role require to liaise with Japan counterpart and headquarter
• Strong organizational, multitasking, and communication skills.
• Proactive, detail-oriented, and self-motivated.

Apply if you're a highly organized and proactive professional!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Role: IT Support Engineer

Duration: 1 year (renewable and convertible subject to project)

Location: CBD

Working hours: Required to work on shift work Mon to Fri (7am – 4pm & 10am – 7pm)

Salary: $3500

Job Responsibilities:

- Hardware and Application support for end users

- Troubleshooting of Laptops/Desktop

- Active Directory Account Creation/Deletion/Update

- Creating and administration of email accounts and groups

- User Administration of Egnyte - Content Management System

- General Network Support (e.g. reboot WIFI routers)

- Setup Conference Video Call Request (e.g. WebEx)

- Setup laptop and projectors on meeting rooms as requested

- Setup, support and operation Web-ex meeting hardware.

Requirements

- Min Diploma in Information Technology

- End User support Min 1 years experience preferable with trading floor experience a plus

- Required for Singapore holiday support ( 2-3 times a year and rotated among the team members )

- Must be able to do OT and weekend work as required (Not frequent)

- Excellent Communication skills (required to support traders, and bankers from US/UK)

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/10687

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

The Opportunity

• This is an exciting opportunity to work for one of the leading private banks.
• It is an opportunity for an experienced AML Analyst (SoW) to join their team
• This will start off as a 9 months contract

The Job

• Understanding of Source of Wealth/ Funds Corroboration.
• Take ownership in ensure a comprehensive, prompt, and high-quality review of client source of wealth and provide guidance to the front office and team colleagues on issues, addressing deficiencies in KYC information and documentation.Accurately identify gaps (if any) in client's source of wealth and assess the plausibility in line with MAS and the Bank’s expectations.
• Conduct independent and meticulous reviews, incorporating plausibility checks and validation of Clients' Source of Wealth and source of funds.
• Perform detailed calculations to support the client's source of wealth journey, i.e accumulation of wealth over time
• Liaise with relationship managers for deficiencies of KYC information and obtain corroboration documentation.
• Assist relationship managers to succinctly translate the SoW information into a professional and quality write up.
• Report to the SoW remediation team lead for completion progress on a regular basis and escalate issues to Compliance where required
• Collaborate with auditors and relevant stakeholders on audit and assurance-related matters.
• Coordination and collation of CDD related MIS.

The Talent

• 2-3 years of AML and Source of Wealth (SoW) experience for Client Onboarding and Periodic Reviews in a private banking environment.
• Knowledgeable and sensitive to the risks involved AML risks of private banking clients.
• Strong analytical writing skills and strong communication skills, including the ability to deal with potentially contentious issues effectively.
• Good written and proficient oral communication skills in both English is a must.
• Familiar with excel and preparation of statistics for reporting.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply AML Analyst (SoW)
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a PRODUCT SUPPORT ENGINEERto join their team.

Basic salary: up to $4000 Basic + Transport Allowance
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:
• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:
• At least a Diploma in Engineering fields
• 3 to 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser).
• Local & ASEAN travelling required
• Class 3 driving licence and own vehicle not required but transport allowance will be given should candidate possess own vehicle
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065 Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Job Responsibilities:

• Offer technical support and assistance for incoming queries and issues related to desktop support, mobile device management, and video conferencing.
• Install and configure new IT equipment, conduct PC refreshes, set up new hire equipment, manage PC relocations, and handle the retirement and collection of devices due for decommissioning.
• Ensure proper drive wiping, maintaining chain of custody, and managing inventory.
• Resolve incidents and perform software and hardware upgrades.
• Install new hardware for clients, including monitors, docking stations, and keyboards.
• Accurately record, update, and document requests through the IT service desk system.
• Maintain professionalism while addressing service delivery and client issues in a timely manner.
• Evaluate customer-reported issues and determine the most effective solution.
• Identify and promptly escalate business and technical challenges as necessary.

Requirements:

• Minimum Diploma or Degree in Computer Science/Information Technology, or a related field.
• 2-3 years of deskside support experience
• Capable of working independently with minimal supervision.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

The Mobile Support Team aims to bring mental health services to the community. Our beneficiaries include persons with mental health conditions and their caregivers, whom we reach out through home visits and out-of-centre intervention sessions.

Key Responsibilities:

Responsible for updating of clientele data and programme information and provide support for the centre’s operational/outreach activities.

Data and Information Management

· Update clientele data and programme information

· Compile data and collate information for management reporting

· Ensure proper filing of office records and maintenance of all administrative files where necessary

Outreach Support

· Assist in the coordination of in-house and outreach activities and events

· Support outreach activities at our event booths

· Distribute outreach materials and maintain its inventory

· Consolidate feedback and evaluations

· Compile photos, feature articles and relevant documentation for each activity

Administration and Reception

· Perform reception and front office duties

· Provide administrative support to designated COMIT and CREST programmes

· Assist to chaperon vendors/contractors during repair works or maintenance when required

· Monitor and assist in the booking of meeting/counselling rooms when needed.

Requirements

· At least GCE O Level/A Level certificate or Diploma in any discipline

· Preferably some experience in both office administration and front office responsibilities with good telephone etiquette skills

· Highly proficient in Microsoft Office (especially Excel)

· Independent and service-oriented team player

· Possess effective organisational and follow-up skills with a sharp eye for details

Work Location

· Blk 257 Jurong East Street 24

To apply, please email to [email protected]
Kindly be informed that only shortlisted candidates will be notified.

• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,300-$2.800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

- At least 6 years working experience in systems analysis, systems design, systems development, and systems quality assurance.

- Ability to work independently in gathering requirements from users, designing, implementing, and maintaining application systems.

- Relevant working experience in the following platforms and programming languages (for the support of the Statistical Systems):

i) IBM Mainframe MVS/ESA

ii) Easytrieve Plus

iii) SAS

iv) Teradata

v) Microsoft SQL Server

vi) Microsoft SQL DTS/SSIS

- Relevant working experience (for support of the statistical systems):

i) To service ad-hoc and urgent statistical requests

ii) To maintain/enhance the statistical and survey systems

iii) Data warehouse projects

- Relevant working experience in the following platforms and programming languages (for the support of the data warehouse):

i) IBM Mainframe MVS/ESA

ii) SAS

iii) Teradata

iv) Microsoft SQL Server

v) Microsoft SQL DTS/SSIS

vi) Tableau

vii) Informatica PowerCenter

- Relevant working experience (for the support of the data warehouse):

i) Data warehouse design, development, and its maintenance

ii) Data loading and its process

iii) Data model and the use of data modeling tool

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Job Requirements:

- At least 6 years of working experience in:
i) Relational Databases:
- Teradata or DB2
ii) Operating Environment:
- IBM Mainframe
- Z/OS (OS/390)

- At least 4 years of working experience in user requirement gathering, system analysis, design, and testing.

- Able to develop and maintain complex programs using one of the following programming languages:
i. Easytrieve Plus
ii. COBOL

- Able to develop and maintain codes in at least one of the following programming languages
i. Gupta Team Developer/Unify
ii. Visual Basic
iii. C++
iv. Java
v. C# or .NET

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Responsibilities:

1. Mentor and guide team members, fostering a collaborative and innovative work environment.

2. Set performance goals, conduct performance reviews, and provide ongoing feedback and support.

3. Ensure the technical feasibility of projects and the application of best practices in software development.

4. Work together with the product design, development, and implementation of blockchain-based trading systems.

5. Maintain high standards of software quality within the team by establishing good practices and habits.

6. Monitor and manage the performance, availability, and security of the trading application.

7. Implement and maintain application monitoring, logging, and alerting systems.

8. Coordinate with infrastructure and operations teams to ensure the smooth deployment and operation of applications.

Requirements:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

2. Proficiency in programming languages such as Java, Python, or C++.

3. In-depth knowledge of blockchain technologies, smart contracts, and decentralized applications (dApps).

4. Familiarity with trading systems, financial instruments, and market operations.

5. Experience with cloud platforms (AWS, Azure, GCP) and DevOps practices.

6. Proven experience in development, application and data management, in the fintech or blockchain domain (Mandatory)

7. Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis.

Responsibilities:

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, and managing the testers
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Requirements:

• Degree in Information Technology or any related field
• 1 year of experience in Business Analysis in Financial Services/Banking industry or any industry.
• Willingness to be trained
• Experience in proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template
• Has experience in managing business stakeholders

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:​

• Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
• Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
• Support gathering of additional data for ad-hoc analysis as needed
• Recommend different ways to constantly improve data reliability, efficiency, and quality

What you’ll need:

• BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
• Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
• Experience with BI tools such as Tableau / Power BI
• Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
• Self-starter and entrepreneurial spirit with hands-on approach towards business

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field