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Role: Functional Business Analyst

Job Requisition Number: JR28510,JR28480

Job Level: 6-9 years of relevant experience (L3)& More than 10 years of relevant experience (L4)

Location: Singapore

Functional Business Analyst

l Assist to document the detailed requirements in line with Banking clientsstandards

l Understand existing technology landscape at Banking clients with a view to delivering seamless integration

l Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.

l Work with various operational teams to establish new procedures as needful

l Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed

l Perform requirement traceability matrix against BRD and FSD

l Review and confirmed list of capabilities against BRD

l Manage the change process within the analysis phase

l Review and signoff functional specs prepared by various SAs

l Review test cases with SIT testers

l Provide support for SIT/UAT

l Provide support on product incident investigation and resolution

Team Collaboration

l Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements

l Work under the supervision of senior FBA and solution architect to derive final solution

l Work with Test Manager to translate business requirements into test scenarios

l Facilitate / provide "Train the Trainer" on application enhancements

l Maintain up to date knowledge base related to application features and processes (subject matter expertise)

l Testing & Scope Management

l Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

l Perform impact assessment and estimation for Project Change Request.

Please forward your resume in MS word format to [email protected]

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities

• Lead, plan and coordinate projects with end users, customers, and vendors
• Design, develop, and implement software applications to meet business needs.
• Liaison between IT and the business defining business requirements
• Write, test, and deploy code using programming languages and development frameworks.
• Create technical documentation to support application design, development, and deployment.
• Troubleshoot and resolve issues related to applications, systems, and integrations.
• Conduct code reviews and provide feedback to ensure code quality, maintainability, and performance.
• Exploring and enhancing application in new and emerging technologies
• Provide application technical support to end-users as needed.
• To participate in any ad-hoc projects/tasks as assigned.

Requirements

• Diploma in computer science, software engineering, or a related field
• Minimum 3 years of experience in application development and engineering.
• Proficient programming skills such as Java, Python, JavaScript, HTML, and CSS.
• Experience in Low code development.
• Good knowledge in OutSystems and/or Workato.
• Experience with database management and SQL.
• Understanding web services and APIs (REST, SOAP) for integrations.
• Team Player
• Good communication and presentation skills
• Experience with agile software development methodologies is a plus.
• Ability to work independently
• Strong vendor management and partner relation skills

Nafisah

R2096014

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

At Singapore Aero Support Services (SASS), we are looking for a meticulous, responsible and efficient Payroll Executive to join our Finance team.

In this role, you will be in charge of the financial aspect of payroll processing – from working with HR to obtain relevant information, cross checking submissions, assisting with computations to ensure accuracy, to bank uploading and disbursement.

Other responsibilities include managing expense reports, analyzing financial data, performing accounting duties such as journal entries, and ensuring timely and accurate payroll processing. The candidate will also assist with various other accounting tasks such as audits, reconciliations and maintain records.

If you are a team player and able to perform under pressure, meet tight timelines and work in a dynamic environment with a large corporate team, we look forward to receiving your application.

This role reports to the Finance Lead.

Role & Responsibilities

• Thorough review of submissions and analysis, accurate and timely processing of monthly payroll of more than one thousand employees in accordance with company policies and local regulatory standards
• Accurate and timely filing and payment of statutory CPF to CPFB
• Submission of employees' IR21 & NS Claims in a timely manner
• Payroll/tax/government grant related journal entries and accruals
• Annual employee stock / income tax filings
• Internal and external audits for payroll related accounts
• Manage government grants
• Assist in implementation of improvements/enhancements, including working independently with all stakeholders, and achieve high levels of efficiency, accuracy and compliance
• Ability to maintain the confidentiality and sensitivity of all employee related information
• Ability to work independently and to meet tight deadlines while maintaining a high level of accuracy
• Assist with adjustments in Timesoft

Qualifications

• Relevant Diploma/Degree qualification
• At least 3 years of proven payroll experience in a large organisation
• Experience in Timesoft Payroll Module is a plus
• Excellent in Excel
• A strong team player, meticulous, detail-oriented and organized
• A multi-tasker with self-motivation and integrity

Responsibilities:

• Provide daily general administrative support to ensure the smooth running of day to day office support activities
• Liaise with internal department and external parties to follow up on related administrative matters
• Assist in Project Coordination
• Organize, develop and maintain proper filing system
• Coordinate office activities and operations to secure efficiency and compliance to company policies.
• Submit timely reports and prepare presentations/proposal as assigned
• Any ad-hoc duties assigned by the Management from time to time

Requirements:

• Proven experience as an office administrator, personal assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent priority management and organizational skills
• Familiarity with office management procedures and pantry inventory control
• Good knowledge of MS office and office mangement software will be added advantage
• At least a diploma in office administration or relevant field
• Possesses the right aptitude and able to communicate and work closely with inter departments, including the department heads and management.

If you think you are the one for the above role do contact me at [email protected]

Please kindly note that only shortlisted candidates will be notify.

JOB RESPONSIBILITIES

• Design and implement IT solutions, including hardware, software, and networking components;
• Manage and troubleshoot the organization's IT infrastructure to ensure optimal performance and availability;
• Install, configure, and maintain servers, workstations, and network devices;
• Collaborate with various Departments to identify and address IT-related issues;
• Implement security measures to safeguard the organization's data and systems;
• Provide technical support to end-users, addressing hardware and software issues promptly;
• Monitor system performance and implement improvements to enhance efficiency;
• Stay informed about emerging technologies and recommend innovative solutions to meet organizational needs;
• Create and maintain documentation for IT processes, procedures, and configurations;
• On-call support outside of regular business hours.

JOB REQUIREMENTS

• Diploma in Computer Science, Information Technology, or a related field;
• Certifications in these preferred: CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Administrator or MCSA/MCSE, Cisco Certified Network Associate (CCNA), ITIL Foundation;
• Proven experience as an IT Engineer or similar role;
• Proficient in networking, server administration, and system integration;
• Strong knowledge of hardware, software, and security best practices;
• Excellent problem-solving and troubleshooting skills;
• Ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills.

Only shortlisted candidates will be notified.

Benefit

• Permanent job opportunities
• Stable career progressions
• Gov sector
• AWS + Performance bonuses + Yearly salary increment
• Up $2800

Responsibilities

• Assist nurses in provide caregiving duties and support to patients, in collaboration with other healthcare professionals.(i.e. sponging, feeding, lifting & moving)
• Engage patients and their family members/visitors to understand their needs and manage their expectations in the area of service delivery
• Overall management of clerical and operational support in a ward

Requirements

• Passionate in Healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

MCI Career Services Pte Ltd

EA License Number: 06C2859

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

• Perform impact analysis of enhancement requests on existing processes.

• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements

• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area

• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

• Prior experience in implementing or managing an ALM Risk System would be an advantage.

• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

• Knowledge of machine learning and AI usage would be useful.

• Strong inter-personal, communication, presentation, analytical and problem-solving skills

• Proficient in SQL and Excel

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's IT department provides technology solutions to support the company's business activities. The team works closely with senior leadership, business units, and stakeholders to develop and implement effective IT strategies, providing guidance on technology selection and implementation while ensuring system reliability, security, and scalability. Nomura's IT team specializes in software development, infrastructure management, cybersecurity, and data analytics and is known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's IT department is well-positioned to continue driving growth and success in the financial industry.

Function Overview

• International Wealth Management (IWM) in Nomura has been expanding its business. Over last years – several enhancements are ongoing on continuous basis including expanding newer set of applications in IWM application landscape
• This job role – will report head of IWM production support in Singapore
• This job would entail working in shifts
• Good knowledge of Avaloq Banking System is a must

Job Responsibilities

• Primary responsibility of the candidate will be to provide L1/L2 technical support for all applications used by wealth management technology including Avaloq, Marginman and many others
• Manage day to day production issues including daily health checks of all applications and processes
• Working closely with various stake holders like business users, development staffs and infrastructure teams. Prioritize, mitigate or resolve issues and/or minimize outages
• Responsible for availability, incident, problem and capacity management for all applications in scope
• Maintain high performance and availability of production environment including ensuing batch monitoring during late shifts
• Monitor critical components of the system and troubleshoot problem areas
• Liaise with users to ensure production incidents are resolved on a timely basis and that remedial actions are taken. Manage and keep track of production issues, follow up incident post mortem to mitigate root cause
• Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream processing
• Implement continuous process improvements including but not limited to Policies and procedures and production monitoring
• Participate in business continuity planning and exercises
• Participate/support in regional and/or global projects

Job Requirements

• University graduate in Information Technology
• Minimum 7 years of experience in application support
• Must have experience in banking environment/ financial institution with the understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• ITIL v3 or similar qualifications with Java, Oracle, Unix/Linux, Sybase technologies
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills; Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Essential technical skills:

• Experienced in both banking / financial services supporting large applications
• Hands on experience in Unix/Linux, Oracle/Sybase, Java technologies, Avaloq and Marginman
• Experience in production support including managing incident & problem management
• Experienced in supporting Wealth Management system/Order Management system/ Execution Management System
• Experience in disaster recovery planning and test execution

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, micro services, python/perl and excel skill
• Communicates well & across all levels.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

SFID: 5246

• Working Days: Monday to Friday
• Salary: $2500-$3000
• Address: Tanjong Pagar

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.

• Manage IMAC and desk side support services.

• Manage hard and soft break fix services for laptops and desktops.

• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).

• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.

• Ensure that each Desktop Device is installed with the appropriate Desktop image.

• Manage Desktop Devices (hardware and software) incidents through to resolution.

• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements

• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

· Knowledge and experience on windows 7 OS

· Experience in AD and smart hands and feet support

· Experience in supporting MAC devices and tablets

· Experience with Service management tool – ex – Service now

· Good expertise on EUC tools, remote support tools, MS office and outlook.

· Preferable to have a good understanding of Lync, VPN, and mobile device support.

· Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities :

• Basic knowledge in Testing
• Analyze the Requirement documents and prepare Test Scenarios and Test cases
• Execute test cases and raise defects
• Co-ordinate with Business Analysts / Tech Leads for issue resolution
• Co-ordinate with Business users for UAT execution
• Knowledge in Testing tools
• Manage stakeholders' expectations across Project teams
• Good team player with strong communication and problem-solving skills

Requirements :

• Banking experiences
• Wealth management
• Testing

• Bachelor’s degree in business administration, Information Systems, or a related field.
• 4-8 years of experience in Information Technology with proven experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.
• Ability to handle multiple tasks simultaneously, ensuring efficient time management.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Proficient in gathering and documenting business requirements using industry-standard techniques and tools.
• Experience with data analysis and visualization tools.
• Strong attention to detail and ability to prioritize tasks in a dynamic work environment.
• Familiarity with agile methodologies, project management principles and tools (e.g., Jira, Confluence)
• Knowledge of business process modelling and workflow tools.
• Strong organizational skills and ability to work independently or as part of a team.
• Business analysis certifications are a plus.
• Ability to thrive in a fast-paced environment with minimal supervision.
• Strong sense of ownership and pride in your performance and its impact on the company's success.
• Excellent critical thinking and problem-solving skills.
• A team player who can effectively collaborate with others.
• Strong time-management skills to meet project deadlines.
• Excellent interpersonal and communication skills to facilitate effective collaboration and reporting.
• Knowledge in ASP.NET, ASP.NET Core (Razor, Web API) frameworks, SQL Server, Java Script and React would be advantageous.
• Familiarity with ITIL v4 framework would be advantageous. 

Job Description:

• Define data requirements and testing for multiple source and Risk system project delivery and implementation

• Interpret business requirement from various balance sheet risk users for project implementation

• Work with IT to further automate and streamline data processing flow

• Perform system integration testing and assists in user acceptance testing with front office users.

Requirement:

• Degree holder majoring in Business, Finance or equivalent professional certifications with relevant experience in a financial institution; or

• Degree holder majoring in Computer Science or equivalent professional certifications with relevant experience in programming, applicant familiar with SAS language will have an advantage;

• Holder of FRM/PRM will have an advantage

• Team player, self-motivated and resourceful

• Numerically inclined with a strong analytical mind

• Highly proficient in the use of Microsoft Excel and Access

Are you a tech leader passionate about building high-performing teams and ensuring exceptional application uptime?

Morgan Mckinley is seeking a motivated and experienced Application Support Lead to join our dynamic team!

In this role, you will:

• Lead and mentor a team of application support specialists, fostering their growth and development.
• Tackle complex technical issues related to .NET, Java, and SQL/Database applications.
• Proactively improve application performance and stability through innovative solutions.
• Collaborate closely with development teams to identify and fix bugs.
• Manage vendor relationships for optimal service and timely resolution of support requests.
• Build strong relationships with internal stakeholders across business, IT, and management.
• Champion continuous improvement by developing and implementing process enhancements.
• Stay ahead of the curve by learning the latest technologies and trends in application support.

Are you a perfect fit? You'll have:

• A Bachelor's degree in CS, IT, or a related field (Master's preferred).
• 5+ years of experience in application support, 2+ in a leadership role.
• Proven track record of troubleshooting and resolving complex technical issues.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• A knack for thriving in fast-paced, team-oriented environments.
• Network and infrastructure management experience a plus.
• Vendor management and stakeholder relationship building skills.
• ITIL or similar methodology experience preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Summary:

As a Technical Analyst, you will play a pivotal role in leveraging technical expertise to analyze, enhance, and support existing applications, contributing to the achievement of organizational objectives through diverse technical initiatives.

Responsibilities:

• Conduct comprehensive research and analysis within specialized technical domains.
• Collaborate cross-functionally to interpret requirements, propose technical solutions, and support project implementation.
• Develop and maintain expert knowledge in relevant tools, processes, and emerging trends in the technical landscape.
• Drive process improvement initiatives, implement best practices, and ensure efficient workflows.
• Identify potential risks, opportunities, and constraints within the technical realm and provide strategic recommendations.
• Cultivate and maintain productive relationships with stakeholders internally and externally.
• Ensure compliance with established processes, regulations, and industry standards.
• Contribute technical expertise to various phases of projects, from conception to completion.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proficiency in programming such as Java, SQL, and scripting.
• Familiarity with Agile methodologies and experience in browser-based applications is advantageous.
• Certification in programming or software design would be beneficial.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

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Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

The APAC Senior Tax Analyst is a core member of the ServiceNow Corporate Tax Team, with the primary responsibility of supporting the Tax Director - APAC in all external and internal tax reporting requirements for our legal entities in APAC region.  You must have the ability to operate independently in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Singapore.

• Support tax compliance for ServiceNow entities in the APAC region.  Prepare workpapers, coordinate with third party tax advisors to file corporate income returns and arrange for tax payments.
• Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory financial statements. 
• Prepare income tax provision for APAC entities for USGAAP and local GAAP purposes, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward and return-to-provision true-up.
• Support transfer pricing such as intercompany transactions analysis and local transfer pricing documentation.
• Provide support for tax audits and tax controversy matters in the region.
• Assist in M&A and tax planning/ restructuring projects, including modelling related tax impacts.
• Identify opportunities for process improvements to streamline and automate tax-related procedures.
• Support internal control testing and maintain SOX documentation and processes.
• Build collaborative working relationships with Legal, Accounting, FP&A, and Corporate Development Teams.  Effective communication of tax considerations to business stakeholders.
• Research and evaluate tax impact of current and proposed tax legislation.
• Other ad hoc tax projects as needed.

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Our client, one of world's largest financial services organization is looking for:

Compliance-CDD Analyst

Responsibilities

• Assist Business Unit on Request for Information required by internal teams and external stakeholders.
• Reach out to customer to Request for Information in relation to their transaction pattern, purpose, and behaviour by email and phone calls.
• Perform review and analyse the collected information.
• Ensure efficient identification and monitoring of suspicious activities and transactions, and timely escalation to respective parties where appropriate. Liaise with other compliance units and businesses regarding surveillance AML/KYC issues
• Participate and assist in projects relating to AML/KYC matters.

Requirements

• Minimum of a bachelor’s degree or equivalent relevant working experiences.
• Minimum 2-3 years of working experience. However, candidate with relevant experiences can be considered if less than 1 year of working experience.
• Having AML/Sanction/KYC/CDD/ related knowledge would be an advantage
• Relationship management skills to enable effective cross-functional communication with Front-line staff and Compliance.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied "Compliance-CDD Analyst")

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

Role: Business Analyst - Calypso

About the Role:

• This role aims to develop on the Calypso back office package, in project mode as well as maintenance, and to support the “run the bank” function.
• It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems.
• The build and support team continuously works with business users, infrastructure engineers and system managers.
• Build & change management
• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Incidents and Requests management (business users and other IT teams)
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.
• Continuous improvement
• Improve operational processes.
• Coach more junior team members as required.

About the Requirements:

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure.
• Team player with good interpersonal skills.
• Very good communication skills and keen to work with business users.
• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.
• On-call rotation with team mates to cover night and week-end support.

About your Application:

• Apply to this job posting, and email your CV with the job title as your email header to: [email protected]

The company is currently looking for a Sales Support Executive to expand its ever-growing team. If you aspire for a rewarding career, keep reading:

Responsibilities:

• Sales Order Processng (issuance of DO, invoices, etc)
• Regular Order Management Updates to the Sales Team
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Track payment and update on system
• Maintain the customer data to ensure accuracy.
• Assist in general administration duties and Ad-hoc duties assigned

Requirements:

• ‘O’ level with 2-3 years of relevant experience.
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Knowledge in office supplies or office automation would be an advantage.
• Knowledge on SAP and TMS system would be an advantage.

Why join us:

• Attractive commission package
• 5 days’ work week
• Good career growth/staff benefits
• Transport pick-up from Jurong East MRT

Please email your resume with your last/current drawn salary, expected salary, notice period to [email protected].

Firm Overview:

Cambridge Associates is a leading global investment firm. We work with non-profit institutions, pension plans, and private clients to build investment portfolios that help them meet their philanthropic goals, pensioners’ obligations, or personal endeavors. We offer one service—portfolio management—either as an outsourced discretionary investment office or an extension of an existing investment team. This includes helping clients with developing investment policy, portfolio construction, and manager selection. We are motivated only by what is best for our clients and have been committed to independence since our founding 50 years ago.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment advisors and an extensive research platform to support them. With more than 1,200 employees in eleven locations around the globe, we are constantly looking to discover new ideas for our clients’ portfolios. This extensive network helps us to identify and access the best global investment opportunities all over the world.

Position Overview:

The Asia Private Investments (PI) Team consists of Directors and Analysts/Associates based in Singapore and Beijing. PI includes venture capital, private equity, and other illiquid investment opportunities across all Asia-Pacific markets. For the avoidance of doubt, the focus is on investment into private funds and not individual deals, though the team does help with coinvestment opportunities to a lesser extent.

The Investment Analyst/Associate (IA) will gain experience in two core functions: (1) portfolio management through working with our clients and (2) investment research by meeting and evaluating private investment fund managers in Asia. IAs will build deep expertise in Asian private investments in addition to broader context of global private markets through internal team forums and by working on global client portfolios.

IAs will work closely with investment directors to provide investment due diligence and market research, analysis, and investment recommendations to our clients. The role involves quantitative analysis as well as a strong qualitative component. Alongside investment directors, IAs will meet senior executives from PE and VC firms as part of our research coverage of the Asian PI markets. Such meetings form the basis of our firm’s PI manager opinions and thematic investment views in Asia.

Having both strong oral and written communication skills is very important, as IAs are responsible for describing market conditions and relaying investment recommendations through written reports and in-person meetings. Clients served by the Asia PI team include large global clients where we are responsible for managing the clients’ Asia PI exposure as part of a global team of colleagues; and Asia-based clients, where the team is responsible for building a global PI portfolio.

This position that we are currently hiring for will be based in our Singapore office.

Job Responsibilities:

• Meet with and evaluate PI fund managers and write post-meeting commentaries
• Complete in-depth due diligence on opportunities that we are recommending to CA clients
• Ad-hoc analysis to support our thematic investment views
• Work with investment directors to build and manage private investment portfolios for clients
• Prepare investment memos and client presentation materials related to investment manager recommendations, portfolio updates, and other thematic discussion topics customized for clients
• Synthesize firm research and highlight interesting new private investment ideas and maintain a customized investment pipeline for each client
• Gather and analyze clients’ historical performance and company exposure data with the aim of developing a strategy for their private investments portfolio, understanding portfolio geographical and sector exposures, and identifying performance drivers/detractors
• Serve as an interface between the Asia PI team and clients/colleagues for questions on Asia PI fund managers and market views
• Other duties as assigned, as earned, and as the group evolves

Skills:

• Demonstrated interest in private investments including venture capital, private equity, private credit, etc.
• Familiarity with the private investment manager landscape would be a bonus but not a pre-requisite
• Strong writing ability and oral communication skills
• Strong analytical skills
• Shows good initiative and a curiosity to learn
• Excellent organizational skills, keen eye for detail, ability to prioritize and work on multiple projects simultaneously and under tight deadlines
• Must have a strong command of the English language; business fluency in Mandarin, Japanese, or Korean is a plus
• Must be proficient in Microsoft Excel
• A demonstrated ability to work independently and as part of a team
• A desire and capability for periodic travel

Qualifications:

• Bachelor’s degree (any major) with a record of high academic achievement
• Individuals with 0-4 years of work experience are welcomed to apply
• Must be eligible to work in Singapore without sponsorship or restriction

All applications must include a resume AND a cover letter in a single PDF document for consideration.

Please apply directly to:

https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10142

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

The Company

Our client is a leading, data driven insurance business and looking for a Data Business Analyst to join their impactful analytics team. They are seeking to build a team of Data Business Analysts who can act as a bridge between technology and business to work on data solutions. This is a 12-month contract role with a high potential of an extension or conversion upon for good performance.

The Role

• Work with Business Stakeholders, Project Managers and Technology teams to assist in the implementation and maintenance of data projects.
• Work with business stakeholders to understand business requirements and translate business requirements into data requirements.
• Conduct data mapping workshops with technology teams and business stakeholders to source for required data.
• Create validation datasets for business stakeholders to ensure requirements are met.
• Provide ETL team with clear understanding of data mapping and discuss on potential code optimisation.
• Work with business stakeholders to come up with data quality rules.
• Engage with both business and technology stakeholders during testing, driving defect investigation and resolution.
• Support change requests by assessing impact on downstream processes and driving required changes in mapping.
• Support documentation of data-related artefacts required for compliance with data governance.

Your Profile

• Degree in Mathematics / Statistics / Analytics/ Technology/ Business or a relevant discipline
• 3 to 5 years of experience in a business analyst or data analyst role working with business stakeholders
• Working experience in at least one project related to business intelligence, reporting or data warehousing
• Advanced proficiency in SQL, or any other data querying language
• Advanced proficiency in Microsoft Excel and PowerPoint
• Proficient knowledge of Tableau, Power BI, or other business intelligence tools
• Solid communication skills and experience in collaborating with different team members from business and technology
• Insurance domain knowledge is an added advantage

Having 1 or more of the following experiences

• Working knowledge in database and system design
• Working knowledge about querying data, data visualization and data analysis
• Performed in the role of a business analyst in analytics or reporting capacity

Apply Today

Please send your resume, in WORD format only and quote reference number GO12900768, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Responsibilities:

• Manage to maintain the necessary reports and journal entries to build and support closure and financial reporting procedures that adhere to the reporting timeframe and rules.
• In-charge in preparing audit, tax, and SOX accounting schedules.
• Work closely with the operations and accounting teams to ensure that accounting entries are entered into the ERP on time and correctly.
• Coordination of billing and costing operations, as well as ensuring that accounting/costing activities and work billings/recharges adhere to SOX Compliance and Standard Operating Procedures
• Analyze and reconcile account balances on a timely basis, resolving discrepancies or escalating as needed.
• Examine intercompany markups on billings and purchases to ensure that Transfer Pricing regulations are followed.
• Maintaining controls over accounting transactions and month-end closing processes to guarantee financial correctness and completeness.
• Work on withholding tax and GST compliance, including analysis and reconciliation.
• Engage in value-added initiatives and promote continual process efficiency improvements.
• Any additional ad hoc tasks delegated by Management.

Requirements:

• Degree in Finance, Accountancy or Business or equivalent
• At least 2 - 3 years of experience from MNC environment
• Prior experience in handling intercompany transactions and costing will be an added advantage
• Proficient in using MS Excel will be ideal

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

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