Jobscope

• Supervise and uphold the facilities in designated clinics, collaborating closely with contractors and vendors to ensure adherence to all regulations.
• Guarantee the completion of preventive, corrective, and ad-hoc maintenance tasks according to specified requirements and standards.
• Conduct regular inspections and evaluations of contractor performance, aiming for continuous enhancement.
• Comprehend and consolidate user needs for projects, ensuring timely and budget-compliant completion.
• Maintain proper administration and documentation to support all maintenance and project activities.
• Aid in achieving ESS and OHSAS certification for facility management and security.
• Contribute to the development of new clinics.
• Respond promptly to alarms or critical faults.
• Fulfill any additional responsibilities assigned by the department.

Requirements

• At least Degree in Estate Management/ Facility Management/ Building/ Engineering in related field.
• Minimum 4 years of experience in property management of facilities maintenance in healthcare.
• Certified Fire Safety Manager will be an advantage.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Roles and Responsibilities :

• Perform General Administrative duties, including documentation and record maintenance.
• Collaborate with team members to support various projects and initiatives.
• Support IT processes and activities.
• Assist with scheduling meetings and calendar management.
• Prepare and format documents, reports, and correspondence.
• Liaise closely with business users and build good rapport.
• Support the financial budgeting and workplan gathering, analysis and tracking.
• Handle ad-hoc IT issues which are escalated by users for resolution.
• Any other ad-hoc duties as required.

Job Requirements:

• At least 2 years related experience in supporting role function.
• Strong in process and business workflow.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent communication and interpersonal abilities.
• Self-motivated with ability to multi-task and work in a fast-paced environment.
• Experience in the healthcare industry is an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Summary:

You will play a critical role in bridging the gap between our client's business needs and our development team. Your primary responsibility will be to translate user requirements into comprehensive technical specifications, ensuring effective communication and alignment between stakeholders and the development team.

Job Responsibilities:

• Work closely with various stakeholders/end-users to gather and analyze business requirements.
• Translate user requirements into detailed technical requirements specifications, and act as a liaison between business stakeholders and the development team, ensuring effective communication and understanding of requirements.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Ideal candidates are:

• Singaporean citizens
• Proven experience (minimally 3- 5 years) as a Tech Business Analyst supporting the full SDLC lifecycle in large-scale projects - must have gone through data migration/system migration processes.
• Prior experience working in an IT/software development company or a client-facing consulting role (vendor) environment is an added advantage.
• Hands-on experience with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms and software development methodologies and practices, such as Agile or Scrum.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Degree holder in IT, Computer Science or related field is preferred.

How to apply? Interested candidates may click on Apply Now or send their CVs to [email protected] for a confidential chat.

We can't wait to hear from you however only shortlisted candidates will be called.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

This will be 6 month contract based in Singapore

Job Description:

• Engage directly with the Customer to prepare, process and close Statements of Work (SOWs) and Work Orders (WO) associated with work on to be performed by company on behalf of the Customer
• Navigate company's pricing tool, budgeting tools
• Partner in-country sellers in Singapore and across the region when required
• Business segment: Unified supports, enterprise only

Candidate Requirements:

• At least 2 years of sales service (sales support or sales operations)

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

Job Duties:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards
• Aid in inquiries investigations
• Participate in AML training offered through the business
• Ensure compliance and observance of all internal rules, regulations, instructions, and other bank standard acts by Unit employees
• Resolve AML Compliance issues by selecting solutions from acquired technical experience and precedent
• Appropriately assess risk when business decisions are made
• Support the team to drive global / regional / local initiatives

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 1year(s) of AML/KYC experience in the related field is required for this position.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

KidSTART Practitioners (KSPs) provide child development strategies through home visits, support groups, and ongoing monitoring. They foster parent-child bonding and promote child development by actively engaging families and working with social / community partners and government agencies to ensure the needs of children and their families are addressed holistically.

Main Responsibilities:

• Assess the needs and risks of families and customize intervention accordingly
• Build rapport, engagement and cultivate a positive relationship with parents/caregivers to ensure that child development knowledge and skills are imparted effectively.
• Conduct screening and ongoing assessment of child development, maternal and family wellbeing.
• Collaborate and partner community and social service agencies (eg. Medical Professionals, FSCs, SSOs) to provide the necessary support for the families and their children, which includes regular case conferences and discussions.
• Contribute to group sessions/activities to reinforce child development knowledge and skills, mental wellbeing of caregivers, and create opportunities for peer support among caregivers.
• Support in outreach efforts to reach out and recruit new families to join the Home Visitation Programme.

Working Conditions:

• 5 day work week: Mon-Fri
• Attractive remuneration and staff benefits
• Location - Bukit Merah Central

Essential Skills and Qualifications:

• Degree in Social Work, Early Childhood Development, Psychology, Nursing, or equivalent.
• 3-5 years of work experience in the early childhood development or social service sector and familiar with the needs of low-income families.
• Good communication, interpersonal and facilitation skills.
• Proficiency in Microsoft Office applications.
• Passionate and committed to work with caregivers and their children.
• Able to work independently and handles administration.
• Able to work on weekends when required.

Job Title: Assistant System Analyst

Location: Tuas

Working Days: Monday - Friday

Basic Salary: up to $4000

Working Hours: 7.50 am-4.55 pm

Responsibilities

• Liaising with end-users, business partners, and software vendors to define user requirements and system design specifications.
• Designing, developing, testing, and deploying new software to support business requirements.
• Providing application support and change management for an existing application.
• Participate in innovation and implementation of emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC)
• Capable of learning new IT application technology
• Good analytical skill and programming skills
• Experience with the Syteline ERP system is an added point

WONG MENG KANG
Superform Consulting Pte Ltd
R1988500/15C7536

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are seeking a dedicated and detail-oriented Sales Support professional to join our Company. The ideal candidate will possess excellent organizational and communication skills, be proactive, and thrive in a fast-paced environment.

Respond promptly to customer inquiries via phone, email, or chat.

Assist in the preparation and submission of sales proposals and contracts.

Efficiently process sales orders, ensuring accuracy and timely billing.

Coordinate with internal departments to fulfill customer orders.

Education and Experience

High school diploma; Bachelor’s degree in Business Administration or related field is a plus.

Previous experience in sales support or customer service roles.

YOUR MISSION _________

In this position, you will play a critical role in driving data-driven decision-making and enhancing the business performance in Southeast Asia / Hong Kong / Macau.

Your expertise in business analysis and market intelligence will be instrumental in optimizing profitability and financial KPIs. The role will work in close partnership with the Regional Director, Regional Finance and Local commercial teams to ensure accurate and timely reporting of sell-out with strong competitive intelligence to drive the business. It will also require the prospective to conduct deep analysis of market trends and to develop mid-term to long term strategic plans in close partnership with Regional Director to create local strategies that is pivotal in growing brand’s market leadership.

If you have a passion for retail and beauty, a knack for data analysis, and a strategic mindset, this position offers an exciting opportunity to make a significant impact on Parfums Christian Dior’s ambition to be the #1 Luxury Fashion beauty brand.

Sell-in/Sell-out Reporting & Analysis:

• Collaborate with the finance and local commercial teams to prepare detailed timely, weekly and monthly sell-in & sell-out reporting. Consolidate monthly budget reporting, incorporating revenue, cost, and expenditure forecasts
• Monitor and report on actual sell-in/sell-out performance against budgets, identifying variances and implementing corrective actions when necessary
• Perform business modelling and scenario analysis to assess the impact of different strategies, new projects and market conditions on the budget
• Work closely with Finance to ensure accurate recording and reconciliation of data, including revenue recognition, cost allocation, and accruals.
• Identify opportunities for cost optimization and revenue enhancement, proposing recommendations to improve profitability.
• Develop and maintain reports and BI dashboards that provide insights to sell-in and sell-out reporting.
• Collaborate with cross-functional teams to align budgeting and forecasting with long-term strategic planning

Market, Consumer Insights & Performance Analysis with a Strong Focus on Business Partnership & Stakeholders Communication

• Conduct in-depth market research to identify emerging trends, customer preferences, pricing strategies and competitive landscapes in the beauty markets
• Monitor global and regional market dynamics, including economic conditions and regulatory changes that may impact the beauty industry
• Collaborate with cross-functional teams to gather and analyze customer feedback and behavior data to enhance product offerings and customer experiences
• Utilize consumer insights to develop strategies that improve product positioning and marketing campaigns
• Analyze sales, revenue, and profitability data to assess the performance of beauty products across SEA & HKMO region
• Develop and maintain key performance indicators (KPIs) to measure the success of beauty product lines
• Communicate findings and recommendations to Area Managers, Regional Director and any other related stakeholders through clear and compelling reports and presentations.
• Collaborate with various departments, including marketing, sales, and product development, to align strategies with market insights

Data Management

• Partner closely with the Retail Excellence and Special projects team to ensure that we deliver high quality analysis, data dashboards and reports that aids the local commercial team to make real-time and proactive business decision
• Ensure proper management and maintenance data repositories, ensuring the accuracy and integrity of data related to sales, inventory, and market trends
• Utilize data analytics tools and software to extract meaningful insights and create reports and dashboards

Strategic Planning

• Assist in the development of business strategies for respective markets with Regional Director
• Regularly review and update the plan to adapt to changing market conditions and emerging opportunities
• Collaborate with the Regional Director to develop and deliver persuasive presentations for budgets, mid-long term strategy plan that drive strategic decision-making and foster a data-driven culture within the organization

WHO YOU ARE _________

• Bachelor's Degree in Business, Economics, Data Science, or a related field (Master's degree preferred)
• Proven experience in business analysis or market analysis, with a focus on the travel retail or beauty sector. Experience with industry-specific data analysis and reporting tools (Generation, Beaute Researche etc.)
• Proficiency in data analysis tools such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI)
• Strong interpersonal skills & experience in matrix environment
• Tech & digital savvy
• Strong analytical & coordination skillsets
• Ability to work independently and in a team, with a strong problem-solving & entrepreneur mindset

AML Risk Management Analyst (Compliance)

• 8 months contract
• Office Location: East

The Client

• MNC Bank

The Opportunity

• Apply in-depth specialty knowledge to complete tasks related to Know Your Client (KYC
• Aid in inquiries investigations
• Participate in AML training offered through the business
• Advise and assist business on requirements of the AML Program and Procedures as well as Russian AML laws
• Ensure compliance and observance of all internal rules, regulations, instructions, and other bank standard acts by Unit employees
• Resolve AML Compliance issues by selecting solutions from acquired technical experience and precedent
  

Your Background

• Degree in Banking/Finance with 1 to 2 years of relevant experience in KYC/AML.
• Knowledge of Anti-Money Laundering (AML) and regulations
• Experience in Name Screening/ Transaction Monitoring
• Proficient computer skills with a focus on Microsoft Office applications

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Role and Responsibilities

- Designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation.

- He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs.

- He/She acts as a liaison between system users and technical staff to address questions and issues

Requirements/ Qualifications

- Analyse systems/data products and processes to identify enhancement opportunities

- Guide documentation of specifications and interfaces between systems/data products

- Have experience in agile framework

- Familiar with user stories writing

- Good team player

Job Responsibilities

• Providing 1st line support for the timely resolution of incidents and problems for a Data Center
• Engineers need to maintain Network Products
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Monitor network performance and adhere to configuration policy and standards
• Must be able to read and understand Design, System Architecture Drawings, and technical deliverables

Job Requirements

• Singaporeans ONLY (Work Pass holders need not apply)
• Diploma qualification
• CCNA Certification
• Data Center experience is a MUST
• Must have hands-on experience working in Alcatel networking
• Very essential to have some hands-on maintenance experience on Network Products
• Experienced in Routing and Switching
• Must be capable of mounting switches and carrying weighted equipment
• Experience in tracing end users remotely as well as Network device power requirements
• Experience in structure cabling technologies and data center cabling methodologies
• Basic knowledge about servers (Wintel and Linux and virtualization)
• Exhibit excellent problem-solving/root-cause analysis skills

If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

Requirements

At least 6 years of web-based enterprise application development experience using Java Technologies.

Working experience in Object-Oriented Analysis and Design.

Java programming experience in one or more of the following operating systems:

- Windows

- Unix (Solaris)

- Linux

Proficiency in the following:

Java Enterprise Edition or Spring or equivalent.

Development of Web-based applications using UI frameworks such as Angular/AngularJS, JQuery, Struts, or equivalent.

Development of application using Persistence frameworks such as Hibernate, JPA, or equivalent.

Development of Web services, Restful services, or equivalent.

Relational Databases like DB2, SQL Server, Oracle.

Using tools for testing.

IDE such as Eclipse, JDeveloper, Netbeans, or equivalent.

Spring framework.

Working experience in using the following:

- Application Servers like Websphere, Weblogic, or equivalent.

- Webserver like Apache Webserver, Microsoft IIS, or equivalent.

- Able to work independently in gathering requirements from users, translating them into system specifications, designing, testing, implementing, maintaining application systems

- Working experience in the followings:

- Integration with Mainframe system

- Messaging system (eg. IBM MQ)

- Document or Content management system

- Responsive Web Design

- Service-Oriented Architecture

- Rules Engines

- Performance testing and related tools

- Primefaces, Hibernate, Spring Batch, Jmeter

- Working experience in one or more of the following standards:

- Web (HTML/CSS)

- Extensible Markup Language (XML)

- Service Component Architecture (SCA)

- Angular

- React

- Working experience in COBOL, CICS, DB2

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Responsibilities

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Description:

• Administers and processes payroll according to internal procedures.
• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job description

· Provide excellent customer service.

· Provide IT technical onsite support for end user services problem (identification, diagnosis, rectification and escalation).

· Support desktops, notebooks, printers, scanners hardware components.

· Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

· Installation of Apple IPad softwares.

· Provide support for queries, escalation, problem determination, resolution and MAC.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

· Required to learn and work independently.

· Provide excellent support and timely service.

Job requirements

· Hardware Skill – Desktop, Laptop, Printer and Scanner

· Windows OS (Must know Windows 10

· minimally 1 year experience working as L1/L2 end user support

· comfortable with healthcare environment

· comfortable with 5.5 days work week

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.