About the Client

Reputed MNC Company

Responsibilities

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

· Good to have understanding and experience of ITIL methodology [service operation]

Skills/Requirement

· Prior hand-on production support experience of OPEN Systems/AS400

· Good support knowledge in either one of the retail or wholesale payment or customer information systems

· Willing to work in onsite shift-support model [24*7]

· Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

· Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation

· Strong written, oral communication skills and able to manage user

· Ability to easily adopt to any technology / environment

· 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

· Be able to work in fast pace and high-pressure working environment

· Willingness to work across platforms – UNIX / open, AS/400 and mainframe

· Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure and dynamic working culture
• Opportunity to develop Employee Experience strategy with Generative AI
• Work location: CBD

The Job

• Manage the Employee Experience Council (EXC) as part of the programme office, ensuring alignment to Employee Experience strategy and consistent communications to employees
• Develop aspirational Employee Experience strategy with Generative AI
• Discover and define challenges impacting Technology Satisfaction and partner relevant squad members/ stakeholders to uplift Technology Satisfaction

The Talent

• Bachelor degree with >5 years of experience in financial services or consulting, is a critical thinker, creative problem solver, and process driver
• A self-starter and collaborator that flourishes in a fast-paced, ever-changing, and deadline-driven environment
• Ability to manage a wide range of stakeholders and objectives with conflicting and competing priorities
• Ability to adapt and understand dynamic and ecosystem of the firm in order to interact with relevant stakeholders
• Proven track record to work creatively and analytically with digital solution and technology driven organisation
• Demonstrate curiosity and passion in emerging trends and technologies

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Employee Experience|Technology (Banking)

Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856

Roles and Responsibilities

· Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget

· Assist in business Change Management activities

· Analyse, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs

· Assist in Hands-on coding and scripting

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects

· Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual

· Plan and perform user acceptance testing

· Assess service requests for enhancements and maintenance of systems

· Ensure Service Level Agreements for projects and incidents are met

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Knowledge and Skills

EDUCATIONAL QUALIFICATIONS

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent

· Project Management Certification or equivalent

RELEVANT EXPERIENCE

· Relevant working experience as a developer/ technical Business analyst or equivalent in at least 2 Agile/ full project development life cycle

· Cloud solutioning and hand-on experience with AWS managed services

· Ability to work both independently and as part of a team with professionals at all levels

· Strong problem-solving skills and able to prioritise and manage multiple tasks

· Good design, coding, testing and debugging skills

· Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc

· Solid knowledge of relevant technology concepts (e.g. client-server, relational dsatabases, cloud-based architectures, docker and containers)

· Relevant experience in and knowledge of microservice architecture will be advantageous

· Relevant experience in facilitating user requirement workshops

· Relevant experience in web-based development and mobile IT projects

· Working experience in .Net/J2EE applications is preferred

· Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous

· DevOps experience is preferred to be able to handle and review works done by partners.

· Working experience in government environment will be advantageous

· Familiarity with governance, adoption of digital services in enterprise IT environments.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred

Others:

Strong analytical, conceptualisation and problem-solving skills

Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges

Team player with strong organization and people handling skills

Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our client , a leading financial services firm is looking to hire a Senior Executive – Investment Compliance based in Singapore.

The role is pivotal in meticulously ensuring pre- and post-trade compliance monitoring. This involves aligning with regulatory, client agreements, and group policies related to investment guidelines

Key Responsibilities:

Harmonizing Compliance:

• Fine-tuning guideline compliance for regulatory and client harmony.
• Conducting daily pre- and post-trade Investment Compliance monitoring.
• Advising on nuanced interpretation of investment guidelines.
• Elevating efficiency through innovation and automation.
• Addressing breaches transparently.

Delegation Oversight:

• Orchestrating regular attestations from delegates for a harmonious relationship.
• Participating in ongoing due diligence for pitch-perfect compositions.

Coding & Innovation:

• Translating guidelines into innovative language.
• Leading centralization of rule coding and testing for efficiency.

General Assignments:

• Taking center stage in additional compliance tasks assigned by supervisors.

Experience/Qualifications:

• Graduate/post-graduate degree in Business/Accountancy/Finance.
• Minimum 2 years in financial regulatory compliance, preferably in asset management.
• Strong knowledge of MAS Code of CIS, Central Provident Board Investment Scheme, and UCITS Investment restrictions.
• Preferred experience with BlackRock Aladdin or similar systems.

Interested candidates please share your updated CV to [email protected]

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Main Responsibilities:

• Monitoring and forecasting the supply and demand dynamics of the global iron ore and steel markets, as well as the key drivers and risks affecting them. 
• Providing timely and insightful analysis and commentary on the iron ore and steel market developments, trends and outlooks  
• Developing and maintaining quantitative models and databases to support the iron ore and steel market analysis and forecasting. 
• Collaborating with other analysts across different commodities and regions to ensure a consistent and integrated view of the commodity markets. 
• Contributing to the development and improvement of the research products, methodologies, and tools. 

Experience:

• At least 3 years of relevant experience research or trading, preferably in a commodity trading house, consultancy, or financial institution. 
• A strong understanding of the iron ore and steel market fundamentals, drivers, and dynamics, as well as their impact on the dry bulk market. 
• Excellent analytical, quantitative, and problem-solving skills, with attention to detail and accuracy. 
• Excellent communication, presentation, and interpersonal skills, with the ability to work independently and as part of a team. 

Other skills (Computer Skills, etc)

• Proficient in Excel, PowerPoint, and other data analysis tools.
• Skillful in Python. 

Languages:

• English (Fluent)
• Ability to read and write Mandarin would be an added advantage 

Academics:

•  Degree in Economics, Finance, Engineering or related field of study

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

Based in Singapore, the position entails developing, writing, and publishing timely market driven insight and strategies on global currency and rates markets incorporating an awareness of impactful factors and events in the adjacent rates, credit and fund flow markets.

Candidates must demonstrate their keen interest in and familiarity with the mechanics of currency and rate markets, alongside a strong grasp of relevant macro-economic drivers and a love of conveying their ideas and opinions via a mix of shorter “pulse” and longer “insight” stories.

We want to meet professional candidates who can demonstrate their knowledge and passion alongside the ability to marry written insight with engaging charts and graphs utilising proprietary and other data resources.

To that end, proficiency with data handling tools, particularly Excel and VBA, as well as strong skills in data analysis and visualisation, are as important as market experience for this position.

The successful candidate should ideally have spent time as a professional currency, fixed income and or economic research analyst/strategist or reporter. Experience in bank trading or as an investment adviser in a private banking or fund set up would also be an advantage.

While an established contact base would be a distinct advantage, enthusiasm to build and maintain your own is a fundamental to success, as is proactively engaging with clients and contacts. Otherwise, a strong desire to produce real time, opinionated and concise market research and fluency in the English language are crucial.

Key Elements of the Role

• Provide support to generate trading insight and strategies in G10 and EM Asian Currency and Fixed Income markets and cross asset classes based on fundamental macro analysis and experience
• Contribute to ensuring an accurate and timely flow of reasoned opinion demonstrating close touch with markets
• Formulate and publish longer term research and presentations, incorporating fund flows, charts
• Exercise and apply sound judgement in analysis of market moving influences
• Develop and maintain a deep regional contact base, cultivating sources from both sell-side (bank) and buy-side (investor) communities
• Contribute to daily, weekly and special reports
• Provide flexible cover for colleagues across multiple disciplines and possibly time zones

Customer service support

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

As a business process analyst intern, you will be required to work closely with business stakeholders to:

• Derive, scope and define business requirements in line with the business vision
• Identify, document, analyse and improve business and system processes and user journeys
• Participate in requirements documentation, functional design, change management, user training, and delivery efforts in alignment with the Project Manager

Job Description

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.

Requirements

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience.
• Minimum of 2 years of related experience or a Master's degree and up to two years of experience.
• 2 or more years experience.
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans.

about the company
We are presently working with a growing European law firm with global offices in EMEA & APAC and a strong presence in the logistics and resources sectors.

about the job
You will be a pioneer hire as an experienced analyst handling KYC/AML, sanctions and client due diligence screenings for the new business intake team across the firms various APAC offices including Oceania, North Asia and South East Asia regions.

about the manager/team
You will be working in tandem with a senior compliance advisor based in Europe.

skills and experience required
You will require prior compliance, AML/KYC and/or sanctions screening experiences in a legal firm or within a management consultancy firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Support trade applications rollout of changes and/or problem fixes into production system
• Work with L2 team in incident management and production monitoring
• Work with L3 team lead to plan problem fix to meet delivery.
• Implement changes in production following Aldon LME and/or DevOps process
• Analyse production issue trend and give feedback to development on quality improvement and issue prevention

Skills/Requirement

Must have Skills:

• A Bachelor or Maser degree in Computer Science, Information Technology
• 6 or more years IT working experience in production support role in bank/FI environment
• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix
• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage
• Good experience in FX/Trading Life cycle domain.
• Ability to work independently and sharp problem analysis and resolution skills
• Good communication skills with technical and non-technical stakeholders
• Time management and work prioritization
• Be able to work under pressure and handle multi-tasking

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Customer Support Associate (Office Hours OR Rotating Shift)

As a Customer Support Associate, you will be responsible for handling in-bound calls, facsimiles, and email requests for general enquiries within the company targeted service standard levels.

Highlights

• Industry: Healthcare
• 1 Year Contract (Convertible to permanent position based on performance)
• Monday – Friday; 8am – 5pm / Alternate Saturday 8am – 12pm (Fixed Office Hours) OR Rotating Shift: 8 hours / shift (Allowance provided)
• Remuneration: Up to $3000 (Depending on experience)

Challenges

• Respond promptly and professionally to patient inquiries.
• Provide accurate and clear information.
• Attending to general health guidelines
• Address and resolve patient concerns, complaints, and issues in a courteous and effective manner.
• Escalate complex issues to appropriate departments or supervisors as needed.

What it takes:

• Diploma in any discipline / GCE O Levels
• Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a non-sale role.
• Able to provide quality customer service to patients over the phone.
• Good communication skills

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

IT Executive [Internal]

Working Days: 5 days

Working Timing: 9AM to 6PM

Working Location: SPRINGLEAF TOWER S079909

Salary: $4000- $4500

Responsibilities

• Maintaining the Company's IT network, servers, and CISCO Phone systems
• L1 level support and L2 level support for hardware and software and networking
• Knowledge networking DHCP, static IP and general networking protocol and ports
• Knowledge of storm shield firewall, managed, unmanaged switch
• Knowledge of Microsoft Server 2008 and 2012 and Hyper-V
• Administration of user accounts and optimize email hosting storage
• Company IT asset, inventory and software management
• Training guide, IT policy management and development
• Source and coordinate with vendor for IT equipment, services or solutions and maintenance if needed.

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in IT/Computer - Network/System/Database Admin, IT/Computer - Hardware or equivalent.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2200 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently

• Responsible for the sales and development of selected a group of customers.
• Preparing sales quotations and providing price proposal.
• Raising a purchase requisition in the system.
• Provide overall support to the sales team.
• Update and maintain sales data in SAP/CRM.
• Furnish administrative support to the salesperson when necessary.
• Coordinate and communicate with internal departments and intercompany to manage the sales-related task given.
• Participate in Sales initiatives as directed.
• Contribute to team goals and objectives as directed.

Requirements:

• Minimum Diploma/Degree holder with at least 2 years of relevant working experience.
• Proficient in SAP.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

• Serve as receptionist or first-line liaison to internal and external contacts and provide general office support, greet clients and visitors with a positive, helpful attitude.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including answering phone calls, copying, faxing, taking notes, scheduling appointment.
• Assist Operations Team for flight logistics with various projects, new and on-going, including but not limited to make Flight/Hotel/Catering/Car rental reservations for crews.
• Arranging delivery and/or pick up documents, equipment, or supplies
• Ad hoc data entry and administrative assignments

Qualifications:

• Diploma holder or equivalent with experience in administrative or customer services.
• Must be fluent in English (both written and spoken) and possess excellent communication skills
• Consistent, Professional dress, and manner.
• Proficient in using Microsoft Office (Excel, Word)
• Able to contribute positively as part of a team, helping out with various task as required.

Benefits:

We offer a comprehensive Salary and Benefits package to all eligible employees, commensurate with their experience and qualifications including:

• Health Insurance: We provide medical, dental, and vision insurance plans to help stay healthy and financially secure.
• Paid Time Off: We provide generous paid time off to help you balance work and personal life, including vacation, sick leave, and holidays.
• Professional Development: We offer opportunities for professional growth and development, including skills upgrading and training programmes.

JOB SUMMARY:

Sustainability at Williams-Sonoma, Inc. (WSI) encompasses our environmental and social initiatives. In this position, you will be focused primarily on our environmental initiatives and will be involved in a wide array of projects, which will include action on climate change with our key suppliers, HIGG FEM, raw material traceability, responsibly sourced product tracking, supply chain mapping, product certification, water stewardship. You will contribute to the success of WSI's sustainability initiatives by ensuring these projects are expertly executed with the timely collection, management, and analysis of data from our supply chain partners.

An ideal candidate should have an interest in creating business solutions to sustainability issues and be comfortable working on multiple projects in a fast-paced environment.

This position is a 12-months contract position with the possibility of conversion.

KEY RESPONSIBILITIES:

· Support the WSI Sustainability team in in achieving companywide and brand-specific goals related to climate change & responsible materials

· Oversee self-managed and third-party environmental and energy assessments in supply chain and vendor base such as Higg Index for some markets.

· Support Scope 3 emissions reduction strategy with supply chain to accelerate impact toward energy and emission reduction goals

· Support data collection, data analysis and reporting of environmental sustainability KPIs

· Drive improvements in vendors environmental performance through training, one-one engagement

· Engage WSI vendors on data collection and drive compliance with international regulations and internal requirements pertaining to textile and wood sources

· Generate reports highlighting trends and opportunities to drive business integration of sustainability

· Manage and track product certification requirements

· Coordinate with internal and external partners for maintenance, development, and enhancement of data management systems and reporting

DESIRABLE QUALIFICATIONS & COMPETENCIES:

· Tertiary education in business, environmental sustainability, supply chain management, or related fields

· Minimum 3 years of working experience in sustainability, experience in climate change & scope 3 emissions reduction projects is an advantage

· Detail oriented with proven analytical skills and experience processing large amounts of data to derive insight and develop recommendations for action

· Independent and proactive in setting own goals and deadlines

· Proficiency in Microsoft Office Skills (especially Excel)

· Exceptional written and verbal communication skills

· Knowledgeable about Power BI is a plus

Work Location: Bukit Timah

Work Hours: Monday to Thursday 9.00am to 6.00pm Friday 9.00m to 5.30pm ( 30 Minutes)

Contract Period: 15 January 2024 to 15 January 2025.

Job Responsibilities:

Art:

Main duty:

1. To assist the art dept with acquisition of materials and resources/Maintenance and Upkeep of the Art Block (Art rooms) 2.Maintainence and upkeep of art materials and assets. E.g, Drill press, Bend Saw, 3D printers

3.Supervision of students at work when no teaching staff is around.

4. Photodocumentation of students at work for purposes of T&L review

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources as well as all related admin related to procurement

2. To help in the maintenance and upkeep of the music rooms, including management of the library, cataloguing and regularly stock taking.

3. Supervision of students at work on occasions when teaching staff is not around.

4. Helping with the locking up of rooms at the end of the day on certain days of the week

5. Helping with lesson preparation materials when necessary

6. Helping to set up for lessons in terms of instruments / computer / electronic set up 7. Setting up of video cameras for practical examinations and extraction of videos + sending of relevant comment

Job Requirement

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office

d. Candidate with prior working experience in schools will be preferred.

e. Qualification: Full GCE O Level certificate or its equivalent

f. Able to work in a fast paced environment g. Preferably with some prior experience in a makers space or art studio environment

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern, Nicole

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, applications, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, applications, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer and application systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair applications and computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

This role is to support the operations team. The job enables the candidate to work in a multi-national work environment that is interesting and never boring.

• We are looking for candidates that can start work immediately.
• Fresh entry without experiences may apply.

Job Scope:

• Daily operations. Generates invoices / DO / PO /CN and process orders received, including filing and data entry.
• Be involved in inventory / stock take / goods returns / AR.
• Packs orders for online sales.
• Practice good customer service to attend to incoming calls and messages (Whats App / Social Media). Make courtesy calls to customers.
• Perform general operations and administration functions and other ad-hoc tasks assigned from time-to-time.

Requirements:

• 1-2 years relevant experiences, preferably in food factory or manufacturing industry.
• Excellent communication in both spoken and writing Eng.lish is a must.
• Polite and friendly personality is a must.
• Fast learner, accurate, committed, positive mindset, self-motivated and able to work independently with minimal supervision.
• Be prepared to liaise with suppliers and production team who may not speak and write English.
• Include your knowledge of languages in resume.
• Efficient in MS Office, Social Media (FB & IG) and UBS invoicing software.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.