Job description

Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

Additional job description

The APAC Platforms and Growth team is on a mission to connect users to the magic of YouTube, full-funnel lifecycle programs across owned and operating marketing inventory to drive awareness, acquisition, retention, and engagement channels of core product offerings. The role of the Platforms function is to build the channels, tools and operations, working with the Growth team who drive deep end-to-end acquisition and retention for our most strategically important product areas.

Qualifications

Job responsibilities

• Design and develop regional performance scorecards and reports to monitor key on-platform metrics and trends across priorities business areas.
• Analyze user behavior on our platform by conducting in-depth analysis of user interactions across key areas of the business to identify opportunities for improvement.
• Collaborate in quarterly planning and forecasting, providing data-driven recommendations to prioritize campaigns and optimize finite inventory and impression caps.
• Monitor and analyze campaign performance across initiative teams; providing actionable recommendations to stakeholders to optimize inventory.
• Design and implement new dashboards and BI tooling, empowering marketers to self-serve various cuts of data for informed decision-making. Collaborate with stakeholders to understand data requirements and provide ongoing support and training.

Minimum qualifications

• Bachelor's degree in a research or quantitative field (e.g., Social Sciences, Statistics, Mathematics, Bioinformatics, Economics, etc.) or equivalent practical experience.
• Experience designing, scoping, executing, and delivering research and analysis projects.
• Experience managing research and measurement agencies.
• Experience translating research findings and insights into marketing recommendations.
• Experience with SQL techniques or exposure to data modeling or machine learning concepts, scripting, or data dashboard.

Preferred qualifications

• Experience with qualitative research methods and approaches, designing experiments, analyzing data from experiments and summarizing findings.
• Passion for the web video/YouTube ecosystem and digital culture or experience in eCommerce or subscription business.
• Familiarity with data pipeline tools, data warehousing, or infrastructure processes.

Investment Analyst/Associate in Capital Markets (CM) Department

Who are we: We are the world’s biggest listed EV battery components company.

General description: The candidate will be responsible for day-to-day tasks, including conducting investors research, preparing financial information and models, preparing marketing materials, and executing transactions. They will work closely with other team members in Singapore and across the globe on data and financial analyses, due diligence activities, and the creation of transaction materials. Being exposed to every aspect of a deal/transaction cycle, the candidate will be involved in the investor sourcing process, evaluation of such financing opportunities, arranging and structuring of such transactions, and see to the completion and documentation. The role needs a go-getter who wants to gain investment banking skills to eventually become a deal maker.

Detailed description:

- Assist the CM Director to source for credible strategic and sovereign wealth fund investors

- Assist the CM Director to manage investment bankers and financing proposal

- Assist the CM Director to answer questions from investors

- Assist the CM Director to prepare documents for investors Due Diligence

- Deep understanding of financial models

- Assist the CM Director in other matters like marketing, R&D joint labs, sourcing and incubation of early-stage startups, formation of incubation investment funds

- Strong in risk management, IPO regulations and review of legal documents

Requirements

- Bachelor's degree in Finance/ Investment related field or equivalent.

- Fluency in English and Chinese in speaking, writing and reading

- Relevant work experience at least 3 year

- MSc in Finance or related

- Humble, meticulous and with a good learning altitude

Job Highlights:

Good career growth over 2 to 3 years

Good working culture in small setting

Attractive Remuneration Package with Profit Sharing

We warmly welcome Fresh graduate to join us :

Fresh grads to 1 year experience - start from S$3,500 and above

Min 2 to 5 years experience - start from S$4,500 and above

> 5 years experience - more than S$5,000 and negotiable

40 years and above - CCP grant eligible for salary up to S$8,000

JOB DESCRIPTIONS:

Responsibilities

- Assist on day-to-day EHS field survey and technical, including preparation and calibration of testing equipment, reporting and interpretation of test results, conclusion and recommendations, where necessary.

- Ensure EHS on-site testing, surveying & sampling conforms to relevant statutory standards, regulations and Codes of Practices and to conduct professional testing with integrity, accuracy and consistency.

- Involve in Greenhouse Gases (GHG) & Destruction Removal Efficiency (DRE) testing for Semicon and Petrochemicals Industries

- Responsible for Carbon Tax emission measurement, Indoor Air Quality, Boundary Noise, Occupational Noise, Compressed Dry Air, Industrial Hygiene, Source Emission & Ambient Air Quality, Research & Development, Biohazard Decontamination, Pollution Control Engineering & Remediation.

- Assist in Business Development of the environmental testing, assessment & consultancy services and to ensure clients compliance to regulations.

- Assist the Quality Manager/Director to manage ISO 17025 laboratory quality management system documentation of laboratory operations and site testing to ensure QA/QC compliance to SAC-SINGLAS accreditation requirements.

- Manage clients, team work, report deadlines and follow-up business development growth action plan.

- May require to travel on overseas assignments for specific jobs awarded from time to time by the company.

- Have passion in Science, EHS and Green Initiatives for future environmental sustainability and tax foot print initiatives.

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Job Summary:

The HPC Storage Engineer will be responsible for managing the storage infrastructure within HPC environments. This role involves monitoring storage performance and optimizing through tuning and troubleshooting. Successful candidate with demonstrated experience in the HPC storage field may be considered for a Senior position.

Responsibilities:

Storage administration and optimization

• Work with Managed Services teams in managing and administering the storage infrastructure.
• Ensure storage reliability and availability within HPC system.
• Provide support on technical queries and troubleshooting storage-related issues.
• Implement best practices for storage monitoring and reporting.
• Monitor utilization rate, allocation and analyse the report for capacity planning.
• Conduct storage performance test and analysis.
• Collaborate with other teams for enhancement of storage performance and scalability.
• Develop and maintain comprehensive documentation for HPC storage infrastructure and processes.

Data management

• Create and execute a data placement strategy to optimize storage performance.
• Maintain data protection and disaster recovery strategies.
• Implement and maintain security measures to protect data integrity and prevent unauthorized access.

Designing and planning

• Assess future requirements and plan for storage expansion.
• Assist in the designing of future HPC system acquisition.
• Explore and evaluate emerging solutions in HPC storage technology.

Qualifications:

• Degree in a Computer Science, Engineering, IT or other relevant areas.
• At least 3 years of experience in managing storage infrastructure.
• Proficient in UNIX/Linux environments and command line interface (CLI).
• Good knowledge of HPC storage principles.
• Experience in managing parallel file system (Lustre, GPFS, BeeGFS).
• Good knowledge of RDMA-based interconnect (InfiniBand, RoCE).
• Demonstrate ability to analyse complex issues and develop effective solutions.
• To be considered for Senior position, candidates should have at least 5 years of experience in roles that involve the deployment of HPC storage infrastructure, covering key areas such as designing, installing, configuring, documentation and providing admin/user training.

What you will be doing

• Proactively identify and champion projects to solve complex problems across multiple domains
• Define and create actionable KPIs, production-quality dashboards and provide insights and recommendations
• Align with stakeholders on key metrics, design and propose experimentation strategies
• Communicate learnings effectively and provide recommendations to stakeholders to make key decisions and drive business impact
• Apply specialised skills and fundamental data science methods (e.g. regression, survival analysis, segmentation, experimentation, and machine learning when needed) to generate insights and drive outcomes
• Design and implement end-to-end data pipelines: work closely with stakeholders to build instrumentation and define dimensional models, tables or schemas that support business processes

Who we're looking for

• Possess prior knowledge in Data Manipulation/Wrangling, Analytics, Statistics, Economics or Engineering, Computer Science, Information Systems, or a related technical field
• At least 4 years of experience in data analytics,
• Demonstrated ability to translate analytical insights into clear recommendations and effectively communicate them to both technical and non-technical stakeholders
• Strong foundation in data query/manipulation using SQL
• Experience with applied statistics and quantitative modeling (e.g. regression, survival analysis, segmentation, experimentation, and machine learning when needed)
• Effective Data Storytelling skills
• Experience with data visualisation using tools like PowerBI, Tableau is a plus
• Domain experience in e-commerce, marketing, SaaS, or the F&B industry is a plus

Job Description

How will you make an impact?

Thermo Fisher Scientific is dedicated to delivering an exceptional customer experience and attaining exceptional results in the industry. As a Marketing Analyst, you will have a unique opportunity to harness the power of our data-driven marketing analytics to drive growth and success. By joining our APJ marketing team, you will collaborate with analysts from both global and regional spheres, including our data science team, to develop and refine analytics focused on customer journeys, campaign performance, and digital channels. Your insights and strategic input will empower proactive decision-making and innovative initiatives.

Responsibilities:

• Serve as a trusted analytics partner to business and marketing leaders, providing actionable reports and analyses to support strategic decision-making.
• Lead the definition of "metrics that matter" and develop comprehensive reports and dashboards.
• Conduct monthly and quarterly performance reviews to identify areas of improvement and optimize marketing strategies.
• Collaborate with digital marketing, marketing, operations, and data science teams to develop revenue-generating strategies by analyzing customer journeys and digital marketing performance.

Requirements:

• 5+ years of hands-on experience in marketing analytics, digital marketing analytics, and business intelligence reporting.
• 3+ years of experience in writing scripts to extract and manipulate data using SQL, Python, and/or Databricks for report automation.
• Proficiency in marketing data systems such as web/digital analytics (Adobe Analytics) and email marketing platforms (Eloqua, etc).
• Knowledge of BI data architecture and relational database architecture concepts, such as Star schema and Snowflake, is preferred.
• Strong expertise with leading data visualization tools, such as PowerBI and Excel, to effectively convey insights and recommendations.
• Demonstrated experience in marketing analytics tools, including A/B testing, statistical inference, and process control analysis.
• Excellent communication skills, with the ability to present clear and concise executive summaries of insights and recommendations.
• Proven initiative, tenacity, and ability to succeed in ambiguous situations.
• A Bachelor's degree in a STEM field, or equivalent experience, with a solid foundation in math, operations research, business analytics, or statistics.

Skills and Abilities:

• Excellent communication skills and the ability to present complex information to business partners.
• Strong time management, organizational, planning, and prioritization skills.
• Ability to effectively collaborate and work well in teams across different functions.
• Analytical and data-driven approach to problem-solving.

Apply today and become a part of Thermo Fisher Scientific's ambitious and inclusive team! We are dedicated to enabling our customers to make the world healthier, cleaner, and safer. Join us in accelerating research, solving complex scientific challenges, driving technological innovation, and supporting patients in need.

Apply today! http://jobs.thermofisher.com

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Job Description

As a GFS Manager, you will perform business and IT support of the financial and procurement processes and work out enhancements in line with the business requirements and within the globally defined template. You will also participate in the planning, end-user collaboration, enhancement, maintenance and support for PSA Group of companies worldwide.

Roles and Responsibilities

• Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud
• Perform analysis on the business enhancements and propose solutions within the given global template
• Perform and/ or supervise changes to the system in accordance to the proposed solution
• Apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to develop innovative improvement solutions and processes, recommend and implement these improvements through effective stakeholders’ management and communications
• Conduct the following:

1. Test the developed/ configured solutions technically
2. Support business-users in their daily business
3. Provide 2nd/ 3rd level support to key-users in case of issues and liaise with the experts (internal, external) to get these issues sorted out

• Act as project manager for internal Oracle Fusion Cloud rollout projects as part of PSA Franchise value cascade

Skills, Knowledge & Competencies

Professional background

• Good working knowledge of Oracle Integration Cloud (OIC) Services, with at least 3 years of experience
• Experience in Financials, Sourcing and Procurement modules for functional will be an advantage
• 2+ years’ lead and coaching role in Oracle Fusion Integration projects
• Experienced in supporting Oracle Fusion Integration regionally or globally

Technical skills

• Strong knowledge of OIC, SFTP, ATP database, Web/REST services, proficient to develop and review OIC Integrations using webservices/REST Services, building custom UI screens and workflow approvals using VBCS and WCS
• Strong knowledge on SQL, BI Publisher, OTBI, Workflow and proficient to build custom Oracle BI
• Reports, OTBI reports and SmartView

1. Good supporting skills in the functional business areas
2. High-level appreciation of end-to-end application support
3. Familiar with Service Level Agreement (SLA) and contractual matter
4. Have knowledge in accounting, financial and procurement functional processes

Business skills

• Excellent verbal, presentation and written communication to communicate effectively with the users and their managers; as well as the vendors, system analysts, and system engineers supporting you
• Understanding and applying change management
• Good analysis skills to understand the business requirements, to design the solution, to develop the changes in the system to fulfill the users’ requirements
• Good vendor contract management skill to manage a group of contract programmers for technical work
• Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
• Able and willing to travel globally

.Supervise project team and sub-contractors to take positive actions and accountability for their assigned work and complete their works on time as per agreed.

· Liase with Client, Consultants and Project team for planning, executive and completion of projects.

· Manage and supervise the team of technical staff and subcontractors carry out maintenance services, schedules, improvement works . To make sure standards of building performance, quality, time and cost schedules and safety complied.

· Leading monthly meetings and submission of routine reports.

· Oversea and overall responsible for works carried out by Junior Supervisors assigned.

· Responsible for keeping daily work schedule.

· Attend regular meetings with client , supplier and sub-contractors.

· Analyze, manage and track projects costs against budget

Responsibilities:

• Evaluate and report on the performance of international investments. Develop financial models to forecast returns and assess related risks.

• Analyze cashflow and build strong relationship with banks in ensuring optimal use of financial resources.

• Prepare detailed financial statements for regional subsidiaries, including balance sheets, income statements, and cash flow statements. Ensure adherence to local accounting standards and corporate policies.

• Prepare financial reports and analysis to senior management for budgeting and forecasting initiatives.

• Identify and implement enhancements to financial processes to improve efficiency and accuracy.

Requirements:

• A Bachelor’s degree in Finance, Accounting, or Economics from an accredited institution. Professional certifications (such as CFA or CPA) are strongly preferred.

• A minimum of 7 years of experience in financial analysis, with a focus on investment returns, treasury management, cash flow analysis, and regional accounting.

• High proficiency in financial software and accounting systems.

• Capability to navigate ambiguity and perform effectively both independently and as part of a team in a dynamic environment.

• Proficiency in English and Chinese, with the ability to communicate effectively with stakeholders in China.

• Source for tenders
• Analyse tender documents, drawings and specifications
• Conduct quantity take off and estimate costs
• Coordinate with suppliers and sub-contractors to prepare costing for tender submission
• Prepare tender and supporting documents for submission
• Follow up on any technical clarifications during post-tender stage
• Attend site showrounds and tender interviews
• Prepare sub-contractor agreement, work order and VO
• Monitor project progress and control budget
• Collaborate with Project Team to track work progress for claim submission to Main Contractor
• Assess sub-contractor's monthly claims and prepare payment certificate/response

Job Requirements

• Degree / Diploma in Mechanical Engineering or equivalent.
• Minimum 2-4 years experience in Construction, preferably in handling ACMV / HVAC projects for building construction industry.
• Knowlegeable of ACMV details, local codes and regulations.
• Strong interpersonal and written communication skills.
• Ability to work independently while being a good team player.
• Strong follow up and closure skills

• Prepare submission for shop drawing, details drawing, as-built drawing using Autocad & Revit Software.
• Preparing M&E drawings, coordination drawings with Customer / Sub Contractors / Project Engineer.
• Knowledge in drafting with Autocad & Revit Software
• Prepare M&E Shop Drawings and review sub contractor’s shop drawing before submission to Architect for approval.
• To coordinate between Sub-contractor, Consultants and Project Teams.
• Able to work independently and good team player.
• Updating drawings and correspondences
• Preparation of Mechanical Co-ordination Drawing.
• Checking of M&E Shop-drawing.
• Updating M&E Shop-drawing List.
• Supporting M&E Project Team on Shop-drawing Submission

Job Description & Requirements

Sales activities

• Engagement with customers ranging from small medium sized to larger customers, outfield visit is sometimes required
• Focal point to all customer enquiry on both commercial and operational matters.
• Negotiate and liaise on all shipment issues. E.g., space / local charges details/ free time issue.
• Any other activities relating to rates and freight
• Preparing daily sales forecast for cargo flow to ensure SG space is protected
• Liasing with cargo flow on space acceptance and relay the same information to Customer Service team

Rate / Free time filling

• Liaise with trade manager for rate / free time filling
• Create and submit OOG application for BU approval
• Follow up on quotations, credit applications and free time request with all stakeholders
• Feedback competitors/market rate info to the line manager for MMG rate reviewing
• Sending of tariff adjustment memo to all relevant stakeholders

Auto rating filling / Freighting

• Monitor and ensure all sales quotations are filed on time before closing date.
• File the rate details into quotation negotiation and process auto rating when shipment materialized.
• Ensure all the freight was manifested correctly.
• Follow up on FOB rate details with oversea agents/ regional office whenever FOB shipment is received.
• Take lead in troubleshooting all rating matters, working with different stakeholders in resolving the issues
• Ensure auto-rating can take place successfully

CRM/Reporting

• Generate sales report from CRM. Monitor and flag any abnormality in the trend
• Analyze customer performance from CRM to study the trend. Liaise with respective AO and discuss potential resolutions to the issues
• Act as focal point to receive the sales lead in CRM. Assign the sales lead to individual AO.

Any other duties

• Key focal point for Country Manager’s travelling itinerary
• Ad-hoc duties

Main responsibilities

Responsible for the functional knowledge

· Write detailed specifications/US in line with the list of requirements provided

· Liaise with business for clarification and understanding of requirements

· Analyze functional impacts considering technical constraints with technical lead’s help

· Explain and work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

· Create tests and define tests strategy in coordination with project manager / Others Business Analysts

· Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident

· 3rd level support work on request escalated from level 2

· Reproduce, make initial analysis and investigate by verifying data on the database or GUI

· Analyze and/or solve functional problems in coordination with developers

Job Requirements:

· Minimum 6 years of experience as an IT Business Analyst from requirements gathering, solution planning, testing and documentation

· Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases

· Good knowledge of all phases of IT software development

· Capable to coordinate with both business and technical teams

· Strong analytical and problem-solving skills to answer to business needs

· Excellent communication skills

· Proactive and result-oriented

· Has strong sense of responsibility and commitment

· Collaborative team player and is willing to share knowledge

Functional

· Corporate finance knowledge

· Experience on project management is a plus

Technical

• Experience with backlog management tools such as Jira and Azure TFS

• Knowledge and practical usage of SQL

• Exposure to API development is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Digital Platform team provides leading infrastructure and platform capabilities to Singapore’s public healthcare sector. These capabilities enable our healthcare professionals to focus on transforming care for their patients and the public with digital access to their health records, healthcare transactions as well as empower individuals to take an active role in their health. By leveraging on Digital Platform, the public healthcare sector can also derive additional value through shared services and interconnectivity within the ecosystem.

Under Digital Platform, the teams work on multiple industry-leading digital initiatives and open up possibilities for public healthcare. This includes a consumer-focused technology backbone and the creation of an API economy that powers millions of transactions every month for multiple leading consumer health apps including HealthHub and OneNUHS. Other Smart Health initiatives include emerging telehealth technologies such as vital signs monitoring on-the-go and remotely, as well as automation of video consultation services leading to improved patient management. Robotic Process Automation (RPA), also managed by the team, frees up healthcare professionals to work on higher value-added tasks by automating repetitive processes.

This role involves the support and handling of the administration of Power Platform and essential to ensuring smooth day-to-day operations, monitoring platform performance, running of reports, and ensuring compliance with internal guardrails and best practices. Plays an important role in delivering high-quality service and support to various levels of internal users. Conducts technical and analytical work

• Manage the overall administration of Power Platform (including but not limited to Power Apps and Power Automate)

• Help guide teams to effective use of Power Platform

• Propose and run required reports for routine monitoring

• Ensure compliance with guardrails and other governance policies

• Understand business difficulties to provide solutions by applying problem-solving and decision-making skills

• Keep abreast of new technologies and be aware of industry standards, best practices, and trends

• Automate business processes with Power Apps and Power Automate

• Tertiary qualification in IT, Business or related disciplines

• Certifications in Power Platform

• Experience with M365 and cloud technologies will be an advantage

• Good professional written and verbal communication skills

• Ability to work independently, and cope in a dynamic environment

Overview

NUHS Regional Health System Office is at the forefront of transforming the healthcare landscape, shifting care from hospital to community. We are passionate about improving population health in the western region, and are looking for innovative talents like you to co-create with us.

You will play a vital role in supporting the planning and development of an integrated community care system. The role offers the opportunity to drive projects forward together with internal and external stakeholders, and contribute to improving population health.

Job Responsibilities

• Support community care planning and development, enhance integration of care and improve population health
• Supporting the monitoring and reporting of various workstreams within integrated community care system
• Supporting in project planning and management
• Support in stakeholder engagement and build partnerships
• Any other duties assigned by supervisors and HOD

Job Requirements

• Bachelor’s degree in any discipline
• Strong analytical abilities
• Project management skills
• Strong written and verbal communication abilities
• Adept in people skills to foster buy-in and collaboration
• At least 2 years of working experience
• Knowledge and experience in project management will be advantageous
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous

As Assistant Care Coordinator, Primary Care Partnerships in RHS Office, you are responsible for the following areas:

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Job Requirements

• Possess a Diploma (Preferably in Health or Social related)
• At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)
• Strong communication and personal engagement capabilities of older adult in the community
• Able to multi-task and work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Able to respond to common inquiries or complaints from doctors, staff and patients
• Proficient in Microsoft Office
• Able to converse in local languages and dialects is preferred.

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

1. Job Purpose
The supervisor is required to perform the portering duties of transporting/escorting patients, and dispatching of documents, specimens, medications, blood and mortuary cases. Supervisor is also responsible for managing porters timesheets and leave forms, asset inventory and portering system.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

2.1.1 Transport/escort the correct patient (identify through Name and NRIC#) via wheelchairs or trolley as per the standard operating procedure set by the department.
2.1.2 Ensure patient safety and care are provided throughout the course of duty.
2.1.3 Collect and dispatch documents, specimens, medications and blood.
2.1.4 Ensure standard of hygiene set by infection control are met.
2.1.5 Conduct regular checks on the ground to ensure compliance by porters.
2.1.6 Manage the timesheets and leave forms of porters assigned.
2.1.7 Assist to attend feedback and complaints from users.

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Assist in the wheel chair and trolley inventory
2.2.2 Assist in conducting training and audits for porters
2.2.3 Assist in managing the portering system as and when required
2.2.4 Perform other related duties incidental to the work described herein as assigned by.

3. Job Specification/Requirements

3.1 Qualification: Preferably diploma or higher
3.2 Experience: At least 3 years experience in supervisory level
3.3 Skills: Good communication skills and computer literate
3.4 An eye for detail and a high level of initiative.
3.5 Service oriented and customer focus.
3.6 Able to work as a team

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)