As a Business Consultant for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking division of a large Banking Group, you will be responsible to engage with customers across the stages of the Project Lifecycle – Requirements gathering, Mapping processes, Solution architecture & Design supporting the Quality Assurance teams through the life cycle. You shall be a subject matter expert in Payments domain with relevant experience of over 5 years, having worked on large payments transformation projects. You shall largely be a voice of Testing/Assurance teams and hold responsibility for success of System Integration Testing team.

Responsibilities-

• Interacting with business owners, product teams, product vendors, other applications owners, external customer/s and internal customers to identify requirements and deliver those within stipulated timelines.

• Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.

• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.

• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.

• Interacting with the Testing team to ensure that the requirements are clear and well understood.

• Translating business requirement document to software requirement specifications and essentially support the SIT teams

• Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

Must Have:

• Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

• Good understanding of the global CRM Landscape and Retail Banking

• Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions

• Should be able to able to play catalyst role between business and IT

• Good communication skills with ability to lead domain discussions with BFSI customers

Job Description

We are looking for a seasoned professional with deep expertise in Supply Chain Finance and Accounts Receivable Purchase. The successful candidate will have a demonstrated history of driving large-scale IT projects, particularly in Open Accounts and Supply Chain Finance, and will contribute significantly to delivering cutting-edge solutions.

Key Responsibilities:

• Utilize in-depth business domain knowledge of Supply Chain Finance and Accounts Receivable Purchase to drive project success.
• Lead and support the definition, creation, and preparation of user requirement documents, including functional, non-functional, and data mapping aspects, by collaborating with business units, technical teams, and external vendors.
• Work closely with application teams and business units to design and develop "To-Be" workflows, business processes, and end-to-end solutions.
• Define and implement integration strategies between external systems and internal banking systems in partnership with application teams.
• Collaborate with application support teams to design and document a comprehensive post-Go-Live support plan.
• Partner with test leads and business units to develop a testing strategy, validate test cases and results, and provide functional support during SIT (System Integration Testing) and UAT (User Acceptance Testing).
• Ensure alignment with controls and compliance standards in a banking environment to maintain system integrity and security.

Requirements:

• Proven experience in Supply Chain Finance / Accounts Receivable Purchase domains.
• Hands-on experience with large-scale IT projects, especially in Open Accounts and Supply Chain Finance implementations.
• Strong collaboration skills, with the ability to effectively work with cross-functional teams, including business units, technical teams, and external vendors.
• Deep understanding of integration strategies and processes within banking systems.
• Proficiency in defining and preparing functional and non-functional requirements, workflows, and business solutions.
• Familiarity with post-Go-Live support plans and testing strategies in IT project lifecycles.
• Knowledge of banking controls and compliance practices is essential.

EA License: R1873481

Company EA License: 11C4879

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise:

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

In this role, you will report to the Chief Risk Officer, APAC. You will a key member of the APAC Credit Risk team in Singapore to ensure that all trading activities are in line with the credit risk requirements of the GEMS Risk Policy and the approved limit framework:

• Assessing credit risk and credit worthiness of APAC counterparties

• Setting, monitoring and enforcing credit risk limits

• Credit risk reporting & analysis

• Tailoring globally consistent monitoring and control processes to suit local requirements

Role:

As a Credit Risk Analyst, you will report to the APAC Regional Chief Risk Officer. You will collaborate to the fulfillment of the objectives of the department and may be involved in projects spanning multiple groups across commercial functions and staff.

Note: This is a 9 months - 1 year contract role.

The main responsibilities are to:

- Assess creditworthiness of counterparties in close collaboration with Front Office and other support functions

- Perform detailed credit analysis of counterparties and assigning internal ratings

- Present files and credit line requests to regular Credit Risk Committees

- Participate in counterparty relationship development with Front Office

- Negotiate credit, collateral, and payment terms in contracts in conjunction with Legal and Front Office, including ISDAs and physical master agreements

- Monitor credit risk indicators, exposures, limits, and utilization for a portfolio of counterparties.

- Respond to Front Office queries about potential trade exposures and credit limits availability

- Monitor news and credit events impacting portfolio of counterparties

- Understand risk calculation methodology, interface with Risk Methodology team in Europe

- Analyze major transactions and present material to GEMS and Group level committees

- Develop credit risk frameworks and methodologies for new products and markets

- Participate in cross-functional projects

Hard skills:

- Regular production of detailed credit files and assigning internal ratings

- Deep understanding of energy commodities markets, products, and counterparties

- Usage of credit analysis tools (S&P Capital IQ, Moodys, Reuters or Bloomberg)

- Solid understanding of credit exposure and risk modeling methodology (Credit VaR/PFE) and counterparty credit risk standards

Soft skills:

- Strong analytical skills (including performing financial analysis)

- Strong communication skills

- Excellent team player

- Meticulous, self-motivated, and highly organized with strong sense of ownership and responsibility.

- Maintain resilience under time and task pressures

- Digitalization/IT minded

Education and professional background:

- 7-10 years of credit risk experience in a commodities trading house or financial institution, with coverage of both physical and paper instruments

- Bachelor’s degree in Finance (Corporate Finance, Accounting, Economics) or equivalent

Preferred

- Experience with the ISDA and physical master agreements is a plus

- Derivatives knowledge and background, e.g. Greeks and pricing

Languages:

- Excellent communication skills in English both verbal and written

- Additional languages Chinese or Japanese, not mandatory but will be advantageous

Location:

- Singapore – Asia Square Tower 1

If you meet these requirements, then you are the talent we are looking for. Do not waste time!

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals.

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you.

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

GENERAL OVERVIEW

The candidate shall be involved in managing and coordinating Risk Management and Insurance activities for the Company, as well as the Delegation of Authority within the organization. The candidate will also be involved in liaising with external consultants for Internal Audit and Fraud Risk Assessment.

ROLES AND RESPONSIBILITIES

Risk Management

• Manage and apply the Risk Management Frameworks including reviewing and enforcing policies, procedures, tools and methodologies.
• Work with various business groups on qualitative and quantitative risk management, including risk identification, risk assessment, risk analysis and control assessment.
• Provide support to develop and monitor the execution of risk mitigation plans.
• Plan and conduct corporate risk workshops annually; and project risk workshops where necessary.
• Provide support for the monitoring and reporting of business risks, including key risk indicators.
• Facilitate the preparation and update of risk registers and relevant risk reports for senior management and risk committees.
• Perform secretariat duties to the risk committees.

Insurance

• Management of annual renewal of Company’s insurance policies and placement of insurance policies (where required by the business).
• Provide support in insurance related matters within the organization, including but not limited to, providing insurance related advices and working closely with insurance broker on ad-hoc insurance needs.

Delegation of Authority

• Review and enforce the Delegation of Authority Policy.
• Provide advice on queries related to the application of the policy.
• Provide support for the monitoring and reporting of reportable items to the senior management and risk committees.

Internal Audit and Fraud Risk Assessment

• Liaise with external consultant on the Internal Audit and Fraud Risk Assessment activities, including but not limited to, planning of meetings with internal stakeholders, provision of requested information, provision of clarifications to the audit / risk assessment.
• Provide support for the audit / risk assessment by bridging any technical knowledge or process knowledge gaps between the consultants and the internal stakeholders.
• Exercise professional judgement in the review of information (e.g. requested documents, clarifications, consultant reports).

REQUIREMENTS

• Degree in Finance, Accountancy, Risk Management, Business Administration or relevant discipline.
• Candidate shall have at least 5 years of working experience, preferably in Risk Management and/or Insurance function, or Internal / External Audit role. Additional finance-related work experience will be considered favorably.
• Candidates from energy or asset intensive industries will be considered favorably.
• Candidate with prior experience in working a multi-cultural environment is an advantage.
• Candidate shall be proficient with MS Office applications.

PERFORMANCE CRITERIA

• Successful candidate shall also possess the following personal attributes:

1. A team player with strong interpersonal and communications skills, both written and verbal, with ability to interact with people at all levels. Possess good stakeholder management skills.
2. Ability to work independently and under tight deadlines and multitask.
3. Analytical and resourceful, and is process oriented with a sharp eye for details.
4. Possess pleasant disposition and has a positive and outgoing personality.

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:​

• Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
• Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
• Support gathering of additional data for ad-hoc analysis as needed
• Recommend different ways to constantly improve data reliability, efficiency, and quality

What you’ll need:

• BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
• Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
• Experience with BI tools such as Tableau / Power BI
• Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
• Self-starter and entrepreneurial spirit with hands-on approach towards business

• Exposure to the front-office model and understanding of market standards approaches.
• Practical experience of modelling techniques, ideally, some-asset class experience
• Good understanding of risk categories which are : market risk, counterparty credit risk, prime services and xva
• Basic product and pricing model knowledge, their risk factor and their application/impact in the risk model
• Good understanding of market abuse scenarios
• Trade surveillance process and systems like MANTAS,SMART,MAST
• Good understanding of FM product – Foreign exchange, rates, credit and commodities products and debt issuance
• Needs to have Market Risk and Pricing background
• Quant experience is good to have

You will play a critical role in supporting the operational efficiency and strategic goals of the hospitality portfolio. This position is responsible for analyzing operational performance, identifying opportunities for improvement, and providing actionable insights to enhance profitability, guest satisfaction and overall operational excellence. The position also assists the office of the COO / CEO on special company projects within the company.

Job Description:

• Identify trends, variances and opportunities for improvement in operational processes.
• Prepare detailed and accurate reports for senior management, highlighting findings and recommendations.
• Develop dashboards and visualizations to communicate performance metrics effectively.
• Evaluate the impact of initiatives, providing insights and adjustments as needed.
• Track financial and productivity performance against budgets/previous year and provide variance analysis.
• Support special projects related to operational improvements, cost-saving initiatives and service enhancements.
• Conduct competitor analysis and market research to understand industry trends.
• Provide recommendations for improving compliance and operational consistency across properties.
• Work closely with project team during the pre-opening phase of new properties.
• Assist with AEI projects, from ROI analysis, planning and design, to enhance property value and guest experience.
• Any other duties assigned by management.

Job Requirements:

• Diploma / Degree in hospitality, tourism management or business. Fresh graduates are welcome to apply.
• Business acumen and comfortable with analysis and synthesizing data.
• Strong knowledge of Microsoft office applications (Excel, Powerpoint) required.
• Experience with hotel systems advantageous.
• Experience with performance analysis and reporting tools (Excel, PowerBI, Tableau) advantageous.
• Willingness to learn, improvise and adjust to changing priorities
• Able to clearly articulate ideas both orally and writing to various stakeholders

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Wärtsilä Energy Business in brief

Wärtsilä Energy Business is leading the transition towards a 100% renewable energy future through our abilities to understand, design, build and serve optimal power systems for future generations. Our offerings include ultra-flexible internal combustion engine-based power plants, hybridised power plants, energy storage & integration solutions, and LNG-to-power solutions.

The Role of the Growth & Development Team at Wärtsilä Energy

The Growth & Development team at Wärtsilä Energy is a key function in our market engagement, sales strategy, and strategic alignment. We work closely with our sales and technology teams to identify the best markets for our solutions. Our expertise is split into two main areas: Market Development, where we analyse and tailor our offerings to fit perfectly in our focus markets, and Project Development, where we team up with sales to lead initiatives, create compelling value propositions, and structure and execute deals. While our primary focus is on originating sales opportunities and driving projects, we also bridge the gap between corporate strategy and its real-world execution in the Area.

About the position

We are looking for a Financial & Market Analyst to support our Market and Project Development teams in Middle East & Asia. The preferred location will be Pandan Crescent, Singapore.

We are looking for ambitious individuals with the right mindset, proactive way of thinking, and willingness to learn. We offer you a career in a multicultural environment within a global company that is a thought leader in the energy industry. This position provides a good entry for career advancement opportunities as a project or market developer and other management positions within Wärtsilä. We expect you to be excited about a global career supporting our journey towards 100% renewable energy.

As an Analyst, your role will include:

1. Market Development: Evaluate country-level power system analyses and models together with the global modelling team
   Create market-level value propositions, materials, and business proposals to target customers using Microsoft Excel and Python models
   Influence and approach customers to discuss and validate value propositions to create sales opportunities in new markets
   Engage in external stakeholder advocacy and vocalize personal though leadership activities (LinkedIn, speaking engagements, etc.)
   Develop, maintain, and update Python script
   
2. Project Development: Support the sales organisation with technology comparison studies, feasibility and tariff studies, and more
   Support project development teams with bid proposals, project development structuring and implementation, screening investment opportunities and partners, investment approvals, and arranging project finance (debt and equity)
   Develop, maintain, and update feasibility calculation tools and pro-forma financial models
   
3. Strategy & Operations: Contribute to the implementation of the Wärtsilä Energy Business strategy by providing regular reporting and participating in cross-functional collaboration
   Support the Country Strategy & Action Plans for all key countries in the Middle East & Asia area
   Drive and influence the direction and strategic approach of the Technology and Research & Development teams through internal studies
   Assist in the development and implementation of marketing and communication strategies in the designated area
   Support day-to-day team activities and administration

To succeed in this role, you should have the following:

• Qualifications: hold a Bachelor’s or Master’s degree in Electrical Engineering, Finance, Energy, or Economics or another field that supports the task.
• Experience: The position is suitable for a recently graduated candidate or a person with up to 1 year of work experience.
• Languages: You need to be fluent in English; another Asian language would be an advantage.

A successful candidate will have a positive and proactive approach and demonstrate ownership and responsibility for driving their own work. The person we are looking for has excellent analytical skills, a good understanding of financial analysis, and advanced skills in MS tools. Strong modelling abilities are essential, and having proficiency in Python would be a valuable asset. You are a team player with good communication and interpersonal skills, an interest in the energy sector and a willingness to travel within the Area for approximately 15 to 20% of the time.

For further information, please contact Avani Garg ([email protected]) – Manager, Growth & Development, Middle East & Asia

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Phillips 66 & YOU - Together we can fuel the future

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2021.

Learn more about Phillips 66 by visiting phillips66.com/about.

Basic Purpose/Accountabilities:

Reporting to the Director, Data Commerncial, the Data Team Analyst, Commercial supports the Market Analysts, Strategists and Traders by developing and maintaining data pipelines and visualizations for everyday use. In addition, this position will support ad-hoc requests from Senior Management, various Commercial groups, the Chief Economist’s Office, and Investor Relations. The analyst will primarily utilize tools such as Databricks, Data Factory, and Power BI to develop meaningful insights into the data; while developing a strong understanding of commodity pricing, seasonality, and supply and demand drivers related to energy markets.

Primary Responsibilities:

• Providing market analytical support for Commercial by developing, implementing, and supporting tools and analyses that improve the efficiency and consistency of information communicated across the global Commercial organization.
• Designing, developing and maintaining data capture tools that support Market Analysis and Commercial/Midstream Trading organizations using Power Apps.
• Developing and maintaining data pipelines and visualizations using Databricks, Data Factory, and Power BI.
• Leading ad-hoc projects and analysis to support Market Analysts, Strategists and Traders.
• Assisting Strategists in developing predictive models for markets, using fundamental and technical data, as appropriate.
• Leading information gathering processes and development of presentation packages as needed.
• Working to improve existing tools and processes used by the Commercial organization.
• Sharing knowledge freely and improving the team’s capabilities.

Basic / Required Qualifications:

• Bachelor’s degree
• 2-years’ experience with SQL and Python
• Experience with Power BI, Databricks, Data Factory, Azure DevOps and Git.
• Strong communication skills, both verbal and written.
• Strong analytical, problem solving, and organizational skills.
• Ability to adapt to quickly evolving requirements.
• Ability to synthesize data into useful information and articulate it to others in an easy-to-understand format.
• High degree of collaborative skills. Ability to develop, lead and actively participate on cross functional teams.

Preferred:

• Bachelor’s degree in MIS, Engineering or Business.
• 2 or more years of experience with Power BI, Databricks, Data Factory, Azure DevOps and Git.
• Experience in Machine Learning
• Experience of at least one of the following:

- Commercial trading businesses

- Commodity Markets

- Refining/Petrochemical Process understanding.

• Willingness and ability to support internal customers in business requirements.
• High degree of initiative - works proactively to anticipate needs.
• Strong ability to manage multiple projects simultaneously.

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

about the company

With an extensive regional reach, our client is a progressive organisation with focus across the consumer sector spanning across consumer products, healthcare and hospitality. With a strong track record and in-depth industry knowledge behind them to support their growth in this region, they are now looking for a Corporate Finance (Senior) Analyst to take on this newly created role to drive business strategies and execute the expansion plans.

about the job

Reporting directly to the Managing Director, you will be driving their corporate strategies in assessing prospective investment opportunities and introducing new initiatives to support the organization's operations and expansion plans. You will keep abreast of the changing business landscape and impact of the external economy with particular focus in the Asia region and drive both organic and inorganic growth. You will maintain a robust growth strategy with full deal cycle exposure from evaluating investment decisions, M&As and strategic alliances and leading negotiations and execution of deals. You will be interacting closely with multiple business stakeholders across all levels to achieve transactional goals. You will also be involved in optimising internal structures and workflow to achieve efficiencies and operational excellence.

skills and experience required

You should ideally have a relevant degree and accreditation (CFA, CPA or MBA) with at least 3 years in a similar capacity. In-house corporate strategy experience and/or PE/IB/corporate finance in Big 4 experience will be preferred. You are a self-motivated leader and team player, ‘hands-on’, versatile and possess a keen eye for details. You should have strong business acumen and possess excellent communication and influencing skills to confidently liaise with the senior management and business partners. You possess an entrepreneurial mindset and comfortable working in a more agile environment.

(EA: 94C3609/R1216039)

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

• Liasing with our external network team
• Monitoring network performance and addressing issues in a timely manner.
• Maintaining server hardware and software
• Performing routine maintenance tasks, such as system backups, updates, and patches.
• Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
• Collaborating with internal teams and external vendors on complex technical issues
• Implement infrastructure improvements.
• Develop and document IT policies, procedures, and best practices.
• Conducting regular security audits and implementing measures to protect network and data from cyber threats.
• Actively participate in IT projects, such as system migrations, upgrades, and implementations.

Rotation Shift required:

AM shift - 9:00am to 6:00pm

PM shift - 3:00pm to 12:00am

Are you a problem-solver who thrives on making things better?

This is your opportunity to apply your expertise in identifying bottlenecks, proposing effective solutions, and driving us toward greater operational excellence. Bring your innovative thinking and passion for improvement to make a real impact!

We’re looking for a process and solutions-driven professional who thrives in fast-paced environment. If you’re ready to make a lasting impact and engineer the future of terminal operations, we’d love to have you on board! Let’s get started!

Key Accountabilities

• Analyze and map terminal processes to identify inefficiencies and document workflows.
• Develop the best fit process documentation and optimization. You will lead process standardization efforts across the terminals and streamlined operations.
• Identify and implement solutions for performance improvement and efficiency gains. Monitor processes continuously for improvement opportunities.
• Assist in implementing new Terminal Operating System (TOS) and/or upgrades and system changes for smooth integration.
• Provide user support, training, and troubleshooting for standardized processes.
• Collaborate with IT teams and vendors to address system issues and optimize performance.
• Act as the TOS subject matter expert, manage change requests to ensuring the system meets operational needs. Troubleshoot system issues and ensure optimal configuration to support operations.
• Serve as the main liaison between operations, IT, and vendors to align system functionality with business needs. Ensure successful system integration with minimal operational disruption.
• Communicate system performance and improvements to senior management.
• Drive continuous improvement by evaluating process changes and aligning them with business goals.

Qualifications, Skills And Experience

• Bachelor’s degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, Information Systems, or related fields. Certifications in Lean, Six Sigma are preferred.
• TOS training or experience with port/logistics management systems is a plus.
• 5 years’ relevant experience in port operations, terminal systems, logistics, or supply chain.
• Advanced knowledge of TOS configuration, troubleshooting, and optimization.
• Proficient in data analysis tools like Excel, Power BI, Tableau.
• Experience in project management for system and process improvements.
• Skilled at translating technical info to non-technical teams.
• Customer-focused approach with excellent interpersonal and collaboration skills.
• High attention to detail in troubleshooting and process optimization

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Key Responsibilities:

• Conduct regular compliance reviews and audits to assess the organization’s adherence to internal policies and regulatory requirements.
• Assist in the development, implementation, and maintenance of compliance programs, policies, and procedures.
• Monitor and analyze changes in regulations and laws, ensuring that the organization is in compliance with them.
• Prepare and submit compliance reports to management and regulatory bodies as required.
• Support internal and external audits, providing necessary documentation and ensuring compliance with audit requirements.
• Investigate potential compliance issues and report findings to senior management.
• Assist in the development of training materials and conduct training sessions for staff on compliance-related topics.
• Work closely with legal, finance, and other departments to ensure compliance across the organization.

Qualifications:

• Bachelor’s degree in Business, Finance, Law, or a related field.
• 1-3 years of relevant experience in compliance, risk management, or related roles.
• Strong understanding of regulatory requirements and industry standards.
• Excellent analytical skills with an eye for detail.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and compliance-related software/tools.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Izz Lokman (EA Personnel Reg. No. R24124828, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Izz at 89193200 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

We are assisting our client, an established healthcare provider, to search for an experienced ERP Business Analyst to join their team.

Responsibilities

• To lead the implementation of ERP systems and provide ongoing support and maintenance for existing ERP applications.
• To analyze existing business processes and workflows to identify areas for improvement.
• Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.
• Manage ERP-related projects from initiation to completion, ensuring timely delivery within budget constraints.
• Coordinate with cross-functional teams to ensure seamless integration of ERP systems and work closely with the IT Project Manager to ensure application vendors fulfill their SLA.
• Prioritise service request/change request.
• Perform UAT for any release of application patches and enhancements.
• Develop and deliver training programs for end-users to ensure effective use of ERP systems.
• Create and maintain documentation for ERP processes, configurations, and user guides.
• Generate accurate and timely reports, providing valuable insights to support decision-making.
• Develop and maintain financial reports based on business finance requirements.
• Ensure data integrity and consistency across all ERP modules.
• To Undertake any other duties and projects as assigned.

Requirements

• Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
• Preferably with 3+ years of experience as an ERP Business Analyst. Those with experience in finance modules in ERP system upgrades and migrations are preferred.
• In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Knowledge of business process modeling and improvement techniques is preferred.
• Good to have certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) and familiarity with SQL and data management tools.
• Proficiency in project management methodologies and tools.

GENERAL PURPOSE OF THE POSITION

This position reports to a Regional IT Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

Responsibility

End-user Support

• Responds to end users and clients on technology-related issues and questions;
• Supports the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications
• Demonstrates proficiency with the firm’s applications
• Provides Level 2 support for practice-group-specific hardware and software
• Performs software installations and upgrades, where necessary
• Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades
• Participates (with testing and documentation) in software pre-pilots, pilots and roll-outs
• Writes technical articles for the internal knowledge base on identified issues, resolutions and work-arounds and on locally managed applications
• Provides status reports to and communicates with the manager
• Performs detailed problem analysis and documents issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated
• Communicates with, evaluates usage patterns of, and recommends “best practices” to attorneys and staff to ensure optimal use of the firm’s technology based on knowledge of Firm technology
• Supports Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations
• Performs desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs

Administrative and Operations Responsibilities

• Serves as a knowledgeable resource to team members within the office and the region.
• Provides Mobility support and advanced troubleshooting for approved devices.
• Maintains voice and LAN connections in closets and jacks.
• Performs routine maintenance of servers and applications.
• Resolves network hardware and software problems and coordinates with network engineers to correct issues/problems.
• Deploys and supports office telephone equipment.
• Troubleshoots telephone issues and coordinates with Firm Telecom to correct problems.

Other

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION AND EXPERIENCE

This job requires:

• an Associate’s degree (A.A) in a related field, and,
• minimum 2 years of experience in hardware and software support at a professional-services organization; or,
• equivalent combination of education and experience.

OTHER QUALIFICATIONS AND REQUIREMENTS

To perform the job successfully, the Technology Support Analyst must demonstrate the following knowledge skills and abilities:

• Strong customer-service orientation
• Technical skills
• Written communication skills
• Verbal communication skills
• Strong interpersonal skills
• Self-starter
• Ability to work individually and as part of a team
• Planning and organizational skills
• Problem solving skills
• Ability to adapt to change and balance competing demands
• Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
• Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
• Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.

COMPUTER SKILLS

To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system.

CERTIFICATES, LICENSES, REGISTRATIONS

• Microsoft Office Certification and A+ Certification preferred

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to move about. The employee is also regularly required to use a computer, involving substantial movements of the wrists, hands and fingers. The employee is also required to regularly communicate with others.
• The employee may also occasionally be expected to lift and/or move up to 30 pounds with assistance.
• Specific vision abilities required by this job include: close vision and ability to adjust focus.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate
• May require occasional travel
• This job may require occasional evening and weekend work on an overtime basis.

• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

Project Overview:

The mission of our team is to protect our organization's users and advertisers by ensuring that publishers comply with our policies. Our team defends the world’s largest content network, comprising more than 2 million active publishers who own hundreds of millions of sites.

Overall Responsibilities:

• Research and analyze emerging abuse patterns and trends.
• Identify and develop innovative methods for detecting abuse effectively.
• Identify and develop solutions for scalable enforcement on non-compliant publisher inventory.
• Conduct complex data analysis to identify opportunities for new signals, automation, and workflow improvements.
• Work directly with other members of your team to remediate complex abuse issues.
• Enhance our operational workflows via process improvements.
• Present a unified enforcement experience to external publishers and support internal sales teams.
• Drive solutions through analysis and cross-functional partnership.

Top 3 Daily Responsibilities:

• Perform policy compliance checks on publisher sites.
• Leverage SQL to extract data and uncover valuable insights from complex datasets. Revamp existing dashboards or create new ones to monitor real-time data trends. Share actionable insights derived from the data analysis, empowering team members to make informed decisions.
• Develop educational resources on policy-related topics for interdisciplinary teams.

Mandatory Skills/Qualifications:

• Education: Bachelor’s degree in Math, Statistics, Economics, Social sciences or equivalent practical experience.
• Excellent written and oral business communication skills.
• 1+ year experience writing SQL python scripting

Non-Essential Skills/Qualifications:

• Experience with Python coding and scripting.
• 2+ years of work experience in a trust and safety role.
• Ability to work independently and complete projects from beginning to end and in a timely manner.
• Ability to navigate and influence cross-team stakeholders.
• Comfortable making tough decisions, balancing competing interests, negotiating with stakeholders and using creative problem solving skills in a fast-paced environment.

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Responsibilities:

1. Mentor and guide team members, fostering a collaborative and innovative work environment.

2. Set performance goals, conduct performance reviews, and provide ongoing feedback and support.

3. Ensure the technical feasibility of projects and the application of best practices in software development.

4. Work together with the product design, development, and implementation of blockchain-based trading systems.

5. Maintain high standards of software quality within the team by establishing good practices and habits.

6. Monitor and manage the performance, availability, and security of the trading application.

7. Implement and maintain application monitoring, logging, and alerting systems.

8. Coordinate with infrastructure and operations teams to ensure the smooth deployment and operation of applications.

Requirements:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

2. Proficiency in programming languages such as Java, Python, or C++.

3. In-depth knowledge of blockchain technologies, smart contracts, and decentralized applications (dApps).

4. Familiarity with trading systems, financial instruments, and market operations.

5. Experience with cloud platforms (AWS, Azure, GCP) and DevOps practices.

6. Proven experience in development, application and data management, in the fintech or blockchain domain (Mandatory)

7. Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis.

This role offers an exciting opportunity to work in a fast-paced environment, where you will be responsible for executing end-to-end credit operations processes, managing loan operations activities, and driving process improvements. You will have the chance to collaborate with cross-functional teams and play a key role in ensuring the successful setting up of credit facilities and loan disbursements. If you are passionate about credit risk management and have a keen eye for detail, this could be the perfect role for you.

• Opportunity to work in a fast-paced banking environment
• Key role in managing credit operations and loan activities
• Chance to drive process improvements and enhance efficiency

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Role: Test Analyst (Banking / 6 month contract)

Job Duties & Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for assigned projects related to the digital platform’s user acceptance testing
• Write test cases in JBehave for agile projects
• Expert in using testing tools such as JIRA and Confluence to execute and maintain project status
• Knowledge of web and mobile application testing in the banking domain:Good time management
  Keen eye for details to ensure quality and timely output
  
• Detect, report, and track defects in application tools and with various stakeholders to ensure proper closure of issues
• Collaborate proactively with all stakeholders to complete job assigned from clarification to issue closure
• Good with documentation to update project changes timely

Required Experience

• Minimum 1 year of experience in web and mobile application testing in the banking industry is preferred
• Strong analytic skills to process complex requirements and develop end-to-end scenarios and test cases
• Familiar with Agile and Waterfall methodologies:Understand the life cycle of testing in both automated and manual testing
  
• Experience in running or being part of an agile project team in the banking industry:Hands-on experience with JBehave
  
• Understanding Java and VB Scripting is an advantage:For automation QA role, hands-on usage of Selenium or Appium is a must
  
• Experience with quality assurance processes and JIRA is required
• Good stakeholder engagement skills with strong verbal and written communication:Collaborate closely across multiple teams during project execution
  
• Good team player with strong organizational skills:Ability to work independently with minimum guidance
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Job Description & Requirements

Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

Respectful and professional when challenging a past decision or quality of work

Can manage pressure from high volume

Fluent and articulate in both spoken and written English

Self-started, team player; can work with stakeholders from other BUs.

Experience with Detica appreciated, but not mandatory

Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.