Responsibilities:

• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
• Install and configure hardware and software applications.
• Manage user accounts, permissions, and access rights.
• Monitor and maintain IT systems to ensure their smooth functioning.
• Perform system backups and disaster recovery procedures.
• Support VOIP, conferencing and mobile service request.
• Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner.
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier)
• IT assets and inventories management.
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
• Design and conduct IT user training on systems under the IT Department's purview.

Requirements:

• Diploma in Computer Science.
• At least 5 years of MIS experience.
• Possess ITIL Certification or equivalent.
• Experience with Windows Servers, Active Directory, routers, and network switches is required.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
• Install and configure hardware and software applications.
• Manage user accounts, permissions, and access rights.
• Monitor and maintain IT systems to ensure their smooth functioning.
• Perform system backups and disaster recovery procedures.
• Support VOIP, conferencing and mobile service request.
• Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner.
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier)
• IT assets and inventories management.
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
• Design and conduct IT user training on systems under the IT Department's purview.

Requirements:

• Diploma in Computer Science.
• At least 5 years of MIS experience.
• Possess ITIL Certification or equivalent.
• Experience with Windows Servers, Active Directory, routers, and network switches is required.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Candidates should have Treasury Market domain expertise in Fixed Income, Equity Derivatives.

1. Part of a scrum team handling Treasury & Markets Projects/Enhancements
2. Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.
3. Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
4. Possess strong business & technical subject matter knowledge.
5. Understanding of multi-asset class products e.g., Fixed Income, Equity Derivatives, FX, FX Derivatives, Interest Rate Swaps, etc.
6. Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.
7. Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
8. Become an effective “bridge” between users and technology.
9. Good team player with strong interpersonal skills.
10. Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

• Bachelors or higher degree preferably in Business or Comuter Science or Technology or Science
• At least 6 years experience as a Business Analyst.
• Possess strong business & technical subject matter knowledge.
• Ability to run and manage projects independently.
• Working experience with Wealth users is an advantage.
• Experience in Agile delivery will be an advantage.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.
• Experience working on Jira, Confluence will be an advantage.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Minimum 7 years of Business Analyst experience in banking domains.
• Deep understanding of regulatory framework and upcoming regulations in APAC financial regulatory reporting.
• Deep understanding of Axiom SL product functionality for regulatory reporting and basic understanding of the technical configuration to be able to do impact analysis.
• Understanding of corporate banking (credit facilities/loans/deposits/trade finance) & global markets (FX/derivatives/securities/money market) financial products and business process
• Understanding of reference data needed for regulatory reporting (customer/ratings/FX rates)
• Understanding of software development process; actual experience in Agile/Scrum process will be an advantage,
• Experience in gathering business requirements, creating specifications.
• Experience in data analysis using SQL and excel.
• Understanding of capital calculation, BASEL 3, VaR, liquidity ratios, market risk and counterparty risk calculation will be an advantage.
• Good communication skills and experience in working in a virtual team,
• Previous experience in regulatory reporting projects / reporting tools like Axiom

Other Qualifications

• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Strives towards operational excellence and focused on increasing efficiency.

What you can expect

• Works as part of finance technology team on delivery of regulatory reporting projects. Will work under the guidance of change lead for APAC finance technology projects.

What you will do

• Work on automation projects for APAC finance regulatory reporting technology team as senior business analyst primarily working on data provisioning and reporting on Axiom SL product.
• Mentor other business analysts in the team to bring them up to speed on project assignments.
• Gather data and business requirements by working with finance and operations teams in APAC.
• Challenge current business processes and functional logic if there are gaps with regulatory requirements while capturing requirements for automation.
• Perform peer review of requirements documented by other business analysts.
• Document business requirements and translate business terms into functional specifications for development team and coordinate with other technology teams to source data for regulatory reporting.
• Impact analysis for enhancements to existing platform to confirm to regulatory changes.
• Participate in design discussion and provide inputs to come up with solution that is scalable and sustainable.
• Work with scrum master to coordinate between the business users, development and support team on requirement sign off, development support, functional testing, and release management.
• Participate in scrum routines for sprint planning, backlog grooming, sprint review and retrospective.
• Work with scrum master to break project into epics and write user stories.
• Perform data analysis and work on data quality issues impacting regulatory reporting.
• Work with users to define data controls and operating model post automation.
• Raise risks in project in timely manner with scrum master and escalate as needed.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable candidates to join the Division of Academic Computing & Information Services (ACIS) as Senior/Business Analyst in the Digital Solutions department. This is a contract position till 30 Jun 2025.

The candidate should be a dynamic IT professional who is a good team player with strong analytical and communication skills.

Job Description

As a Senior/Business Analyst of the Digital Solutions department, your responsibilities include:

Change Management and Implementation Committee (CMIC)

• Facilitate monthly meeting as the secretariat.
• Collaborate with stakeholders to develop agendas and manage change requests, ensuring thorough documentation, stakeholder engagement, and continuous improvement in the change management process.

Business Process Improvement

• Proactively seek to understand organisation’s direction, structure and strategy.
• Conduct feasibility studies and document findings, from a technological and organisational perspective.
• Lead the business process analysis, review, improvement or re-engineering in liaison with business users.
• Manage functional work process/workflow and carry out gap analysis.
• Review users’ requirements with respect to evolving needs and policy changes to enhance productivity and efficiency.
• Evaluate and analyse information gathered from multiple sources to ensure user requests address underlying business needs and provide optimal benefits.

Project Management

• Manage and supervise project teams in meeting the deliverables and milestones on time, in scope and within budget.

Application Functional Consultancy

• Understand the setup and configuration options of in-house applications in order to map business requirements to the capabilities of the system.
• Work with the respective stakeholders and Analyst Programmers/System Analysts to lead the gathering of requirements, define scope of planned implementation and develop functional specifications.
• Identify lower-level use cases and requirements through decomposition of functional requirements.
• Develop use case specification and communicate requirements to the Analyst Programmers/System Analysts.
• Undertake and manage system configuration activities.
• Develop test plans, end user test scenarios and supporting documentation.
• Plan and conduct user training and acceptance testing.
• Prepare user guide and Standard Operating Procedures.

Application Point of Contact for Operational Issues and Problem Resolution

• Act as liaison between business users and the technical team to analyse, investigate, troubleshoot and solve system issues.
• Manage day-to-day operations which include picking up of service tickets and communicating with users, tracking and resolution of issues.
• Manage change control and liaise among users, management and technical teams to ensure smooth daily support and system change implementation.

Audit Review and Compliance

• Ensure proper user access control with formal approval processes.
• Conduct bi-annual reviews of user access, audit logs, and privileged accounts.
• Maintain Standard Operating Procedures for consistent review documentation.

Requirements:

• A University degree in Computer Science, Information Technology, Engineering or a related field.
• 4+ years of relevant experience in business process analysis and design.
• 1 - 3 years of experience in IT project management.
• Working experience in managing Business Process Improvement projects, preferably in a product development or large-scale systems development project environment.
• Prior working experience in Institutions of Higher Learning with an understanding of student lifecycle processes is an added advantage.
• Strong analytical and system thinking skills.
• Excellent interpersonal and communication skills.
• Good self-motivated team player with positive attitude and flexibility in adapting to changes.
• Must be quality-focused and be open to peer-reviews.
• Ability to multi-task and work with tight deadlines and fluid requirements.
• Working knowledge in process maps, use cases and workflow process analysis.
• Ability to understand technical systems design documentation, including data relationship and class diagrams.
• Possessing the following skillsets will give the applicant added advantage:

- Experience in RPA (Robotic Process Automation).

- Experience in Data Analytics.- Knowledge in Data Governance, IT Audit and PDPA requirements.

- Knowledge in Agile methodology.

- Experience in using Jira for project management.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Candidates should have Treasury Market domain expertise in Fixed Income, Equity Derivatives.

1. Part of a scrum team handling Treasury & Markets Projects/Enhancements
2. Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.
3. Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
4. Possess strong business & technical subject matter knowledge.
5. Understanding of multi-asset class products e.g., Fixed Income, Equity Derivatives, FX, FX Derivatives, Interest Rate Swaps, etc.
6. Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.
7. Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
8. Become an effective “bridge” between users and technology.
9. Good team player with strong interpersonal skills.
10. Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

• Bachelors or higher degree preferably in Business or Comuter Science or Technology or Science
• At least 8 years experience as a Business Analyst.
• Possess strong business & technical subject matter knowledge.
• Ability to run and manage projects independently.
• Working experience with Wealth users is an advantage.
• Experience in Agile delivery will be an advantage.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.
• Experience working on Jira, Confluence will be an advantage.

Summary:

Individual Contributor reporting directly to the Applications Manager in France, playing a role to provide support & maintenance to business community and lead/participate to projects to put in place new processes in the company. This role requires an individual that is already skilled on SAP modules linked to your value stream, manages time effectively and is service oriented in a global context.

Major responsibilities:

• Business Application Support Level 2 & 3: Understand business problem, recommend solutions that enable organization to achieve its goals, target user satisfaction. Capitalize and build procedures to enable the business to proactively solve issues in the future. Meet or exceed the Service Level Agreement (SLA)
• Analysis and Solution Definition, Testing: Understands organization's direction and requirements. Documents and analyzes required information and data. Prepares requirements, specifications, business processes and recommendations
• Project Execution: Assists in enforcement of project deadlines, schedules & budget. Takes input from supervisor and accurately provide with comments/feedbacks. Understands the necessity of project standards and applies them consistently. Develops internal and external meeting objectives and agendas. Prioritizes multiple tasks effectively. Understands the components of running a successful project.
• Communication: Contributes to conversations with team members. Communicates on regular basis with business stakeholders, including written business correspondence. Ensure quality of the Documentation (FS, Tests, Presentations).
• Technical Recommendation and Testing: Understands technical design specifications. Defines test conditions.
• Develops accurate and complete test plans. Conducts testing according to plan. Identifies and documents system deficiencies and recommends solutions.
• Other IS activities: SOX audits, other IT projects, Non regression, etc.

Job requirements:

• Possess bachelor degree or equivalent qualification in Information Technology.
• Minimum 4-6 years working experience in relevant field.
• Experience in SAP ECC6 configuration, process design, testing and post implementation support in a global environment on the Finance and Controlling modules
• Understand the Business Process and Business Orientation.
• Experience gathering/analyzing requirements and translating them into detailed functional specifications.
• Proven experience with integration and non-regression testing processes.
• Strong analytical skills
• Teamwork orientation
• Strong interpersonal, written and verbal communication skills.
• Fluent written, verbal communication and presentation skills in English language.
• Must be willing and able to travel internationally as required.
• Collaborating with developers for customized development.

Job Description:

• Lead a team of technicians to perform tasks for preventive maintenance/ corrective maintenance / overhaul of electronic system
• Write up of daily service report, indent of spares, coordinating of repair work with customer, liaising with customer for work follow-up and any required matters.
• Troubleshooting and resolving technical issues.
• With a scope including but not limited to the above.

Job Requirements:

• Diploma/Degree in Engineering field, prefer Electrical/ Mechatronics/ Mechanical Engineering
• Require working hands-on on electrical/ mechanical/ hydraulic system.
• Prefer candidate to possess class 3 driving license.
• Must be self-motivated and positive
• Able to sail for at least 2 to 5 days

*Working Location: Tuas & Changi

Job Duties:

· Provide support to the Chief Operating Officer (COO) in managing and optimizing operational functions.

· Assist in the execution of strategic initiatives aligned with organizational goals.

· Identify opportunities to improve operational efficiency and productivity.

· Collaborate with departments for smooth execution of operational objectives.

· Assist in team development and contribute to the COO Office's overall performance.

· Stay updated on industry and peer trends and technologies to suggest operational improvements.

· Drive sustainability efforts.

· Work with partners and agencies to drive strategic projects.

Qualifications:

· Bachelor's degree in Business Administration or a related field.

· 3-5 years of relevant work experience in a related role.

· Fresh graduates are welcome

· Strong analytical and problem-solving skills.

· Good communication and interpersonal abilities.

· Ability to adapt and learn quickly in a dynamic environment.

· Attention to detail and ability to handle multiple tasks simultaneously.

We are looking for an Analyst Programmer specializing in DB2 to join our dynamic team!

• Competitive remuneration package.
• Contribute to nationwide projects.

Responsibilities:

• Write and optimize complex SQL queries, stored procedures, and triggers to support application development.
• Monitor database performance and conduct regular tuning to ensure optimal performance.
• Manage and maintain DB2 databases, including backup, recovery, and replication.
• Write DB2 programs using the following programming languages (COBOL, CICS, CA-Easytrieve Plus).
• Provide support for database-related issues, including troubleshooting and resolving problems.
• Integrate DB2 databases with other systems and applications, ensuring seamless data flow.

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience as an Analyst Programmer/Systems Analyst specializing in DBMS.
• At least 2 years of working experience in system analysis, design and testing.
• Prior experience in system analysis, design and testing.
• Proficient in DB2, MS SQL Server, and IBM Mainframe environment.

Interested candidates may apply via email to [email protected] (indicating Job ID J46069 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24070786
ScienTec Consulting Pte Ltd – 11C5781

RESPONSIBILITIES

• Development and optimization of operation processes and feedback to concepts
• Manage out-tasking provider to carry out daily server operations.
• Quality and compliance check (e.g. vulnerability scans, patch and antivirus management)
• Automation of tasks and activities
• Optimization of the server landscape - On-premise and Cloud (regional and global)
• Installation, operation, and monitoring of Physical and Virtualized Windows Servers, Storage, and Backup Systems according to defined concepts and standards
• Space/Capacity Management
• Continuous performance analysis of server systems
• Continuous improvement of availability, quality, and efficiency of existing system solutions
• Participate in the rotating shift for 2nd/3rd level support
• Participate in Incident/Major Incident/Problem management activities
• Request fulfillment of Server Team related Services
• Actively share know-how in the Group and maintain continuous contact with the customers of the systems and areas under your responsibility
• Project support for IT/Customer projects
• Proactive optimization of existing system solutions
• Occasional outside-office-hour works for global meeting and maintenance work.

REQUIREMENTS

• This position requires a BS degree in Computer Science or comparable degree and 5 years of experience.
• Good expertise in handling Microsoft client and server operating systems as well as in the area of network technology (in an office and industry environment)
• Minimum MCSA: Windows Server 2016 or equivalent certification or knowledge is required.
• Knowledge / experience on Microsoft Azure Solutions are required.
• Server/Storage Hardware knowledge is required
• VMware VCP level knowledge is required.
• ITIL foundation level knowledge is required.
• Scripting knowledge such as Powershell is an advantage.
• Any other IT infrastructure certificates and/or experiences such as Storage, Network are an advantage.
• Several years of professional experience with expertise in the areas of IT Disaster Recovery and thereof Backup Restore for Server Infrastructure.
• Experience with IT infrastructure implementation projects
• Project management and/or provider management capabilities will be an advantage.
• Inventory management skill for the responsible scope is required
• The employee can make a decisions based on given standard operation manuals and procedures.
• Decision making ability for a group is an advantage.
• Adequate level of verbal and written skills in English is a must.
• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.
• Develop appropriate plans or perform necessary actions based on recommendations and requirements.
• Analyze data trends for use in reports to help guide decision making.
• Achieve full compliance with applicable rules and regulations in management and/or operations.
• Communicate with other people by speaking in a clear, concise and compelling manner.
• Review and create relevant, lucid and effective reports.

Job Summary

The IT Systems Engineer will be responsible for managing, maintaining, and enhancing our IT platforms and applications. This role requires a dynamic, resourceful individual with strong IT programming and database management skills. He/she will also need remote and onsite technical support to end-users, addressing hardware, software, and network issues to ensure the IT systems function well.

Key Responsibilities

1) System Management and Maintenance:

a) System Maintenance (API/Web/Mobile):

- Regularly update IT platforms and applications to ensure compatibility with the latest operating system versions. - Enhance performance and optimize existing features.

b) Security Patching:

- Apply security patches timely to protect against vulnerabilities.

- Conduct regular security audits and compliance checks.

c) Bug Fixes and Troubleshooting: - Identify and resolve system bugs or operational issues.

- Dedicated support for troubleshooting issues.

d) Database Management: - Perform regular backups of application data to prevent loss.

- Perform database recovery in case of data loss or corruption.

e) Restoration of Web/Mobile Application:

- Restore web and mobile applications in the event of the service outage.

2) System Enhancement

a) Implementation of New Modules or Functionalities:

- Develop and implement new system modules or functionalities as required.

b) Code Review, Refactor, and Optimization:

- Conduct regular code reviews to identify and correct inefficiencies and security issues.

- Refactor code to improve functionality and maintainability.

- Ensure adherence to the latest coding standards for high-quality software.

Qualifications

• Minimally a Diploma in Information Technology, Software/Computer Engineering, or a related field.

• Knowledge and experience working on 3-tier system architecture, Express NodeJS, ReactJS, and Flutter.

• Familiarity with Amazon AWS services, such as EC2 and RDS.

• Strong problem-solving skills, able to troubleshoot complex technical issues.

• Strong communication skills, providing technical support to end-users with different levels of tech savviness.

We are looking for Business Analyst to join one of the government agency!

• Be part of the team to manage and deliver significant government project
• Great working environment and career exposure (Agile, Cloud, Design Thinking, Data Analytics)
• Attractive salary package & employment benefits (up to 24 days leave, medical insurance etc)

Jobs Responsibilities:

• Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;
• Plan and perform user acceptance testing;
• Assess service requests for enhancements and maintenance of systems;
• Ensure Service Level Agreements for projects and incidents are met;
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

Requirements:

• Singaporean Only
• Min 4 years of experience in business analysis, SDLC
• Experience in handling low code platform - Outsystems
• Possess one of the following: Agile (Scrum/Kanban), Cloud (AWS/Azure), Design Thinking, Data Analytics
• Handled government projects will be an added advantage

Interested candidates may apply via email to [email protected] (indicating Job ID J45921 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Liew Chien Hui (Vivian) | R2090138

ScienTec Consulting Pte Ltd | 11C5781

Job description:

• Implementation of a system consisting of hardware and software at the customer's site
• Setting up a test environment
• Train your customers on how to use it during implementation
• Post-installation maintenance
• Responding to equipment errors/failures that occur after installation.
• Other related duties

Requirements

• Information Technology Degree Holders
• Experience or knowledge of setting up and maintaining servers, network environments, security environments, etc. (Knowledge of Linux, Windows Server, or SQL Server is required)
• Experience in implementing hardware and software, such as installing and maintaining bank ATMs and POS, is a advantage.
• Ability to obtain casino licenses from regulatory authorities in each country, including Singapore, to provide technical services to customers.
• Ability to accommodate flexible working hours.
• Possess communication skills within the group (Japan, Macau, Australia, Philippines, USA) and with customers and regulators.
• Those who are able to travel overseas
• Be flexible and open to learning.

Responsibilities:

• To have a role in VSAT product development team that participates in designing of LNA and Power Amplifier.
• Operating up to Ka band frequencies, the Up/Down Converter facilitates communication as part of its functionality.

Requirements:

• Bachelor’s Degree in Electronics Communication Engineering or equivalents.
• Minimum 3 years of experience in any RF systems.
• Experience in RF circuit design (LNA, PA, Up/Down Converter, Synthesizer).
• Experience in using simulation software.
• Experience in VSAT system or subsystem design.

____________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Title: Business and Operations Analyst

Location: Singapore

Company: LUXLION PTE. LTD.

About Us: LUXLION PTE. LTD. is a leading retailer trading under the brand name of WALAH, committed to providing high-quality daily products. We are looking for a dedicated and proactive Business and Operations Analyst to join our dynamic team and contribute to our continued growth and success.

Job Description:

Position Overview: The Business and Operations Analyst will play a critical role in optimizing our retail operations. This position will involve analyzing various aspects of business performance, identifying opportunities for improvement, and supporting strategic decision-making to enhance overall efficiency and profitability.

Key Responsibilities:

• Inventory Management:
  • New SKU creation in POS system
  • Prepare and generate stock allocation report for new incoming shipment
  • Prepare and generate monthly supply plan
  • Prepare and generate weekly store replenishment plan
  • Manage system inventory to ensure accuracy

• Reporting and Analysis:
  • Prepare and present regular operational reports to management
  • Analyze sales data and market trends to identify opportunities for growth
  • Sales Analysis: Identify slow-moving items
  • Inventory Analysis: Review inventory levels across different outlets and arrange inter-store rebalancing
  • Analyze and review new item sales

• Operational Efficiency:
  • Identify areas for process improvement and implement solutions to enhance operational efficiency
  • Monitor and analyze key performance indicators (KPIs) to drive continuous improvement
  • Ensure proper maintenance and upkeep of store facilities and equipment

• Standard Operating Procedures:
  • Update company SOP and staff handbook

• Marketing and Promotions:
  • Creation and editing of artwork for promotions, events, and in-store displays

• Any other tasks as assigned

Qualifications:

• Diploma in Business Administration, Retail Management, Supply Chain Management or a related field with minimum 2 years working experience
• Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and BI tools (e.g., Power BI)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks effectively
• Proficiency in MS Office
• Analytical mindset with strong problem-solving abilities

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with R&D to review the test plans, develop products requirements and define the testing process.

• Provide training to MPa or test partners to facilitate PQC (Pre-Qual check), SNV(Safety net validation) and System testing, as well provide technical supports if need.

• Enable module or sub-systems testing and full product usages experiences end to end.

• Input and manage of defects in tracking system

• Evaluate functional and performance limitations down to root cause and assist in the correlation of issues/bugs across platforms

• Obtain thorough understanding of all processes and work to improve test efficiency

• Requirements of analysis; test planning, execution (functional & integration test for both apps and software) and reporting

• Continue to develop customers test cases and keep the test cases in live (up to date in deal with latest technology)

• Validation system developed to assess the design holistically through the lens of customers

• Conduct gamma testing on products nearing release, following defined test plans and scenarios

• Collaborate with cross-functional teams, including developers, product managers, and quality assurance teams, to ensure issues are understood and resolved effectively

• Other such duties that may be determined by Management.

• Bachelor degree in Electrical or Mechanical Engineering or Computer Science or relevant studies
• Minimum 2 years of working experience in System Testing
• Programming Knowledge like C++, visual basic and Java etc.
• Knowledge in manufacturing systems and quality systems
• Able to do basic troubleshooting

Location: Singapore

NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, and High-Tech Manufacturing and Engineering industries. NextLabs’ flagship data protection and entitlement management products, Enterprise Data Protection and Compliant Enterprise®, combine with the CloudAz XACML-based policy management platform with integrated content aware and identity-driven enforcement technology to offer the most comprehensive information risk management (IRM) solution. Our products preserve confidentiality, prevent data loss, and ensure compliance across more channels and more points, within a single unified solution with the unmatched user acceptance and Total Cost of Ownership (TCO).

The IT System Administrator will be responsible to provide consistent network and computer system administration, to include: implementation, technical assistance, customer service and support; training and guidance; communications; desktop, servers, Internet/Intranet, software and related security.

Responsibilities:

• To Lead / Co-lead in planning and implementing, developing, testing and support the IT application and systems for head office and all branches;
• Administer, maintain and support internal and cloud infrastructure consisting of Windows Active Directory spanning across the US and South East Asia Region;
• Focus on and responsible for troubleshooting support to include; software, network, server, and workstation problem resolutions and support for upgrades and patches;
• Monitoring, reporting and troubleshooting of all assigned equipment, systems, applications, and all associated systems;
• Performs preventative maintenance and manage problem resolution and upgrades;
• To provide first level technical support for End Users to ensure business continuity.
• Escalate and route calls and tickets to different level support per defined processes;
• Provide 24/7 support and resolution on critical production issue, and problems;
• To enforce security policies and standards;
• Responsible for technical documentation of the IT systems;
• Develop training materials and procedures to train users in the proper use of hardware and software and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems to ensure consistency in all office locations;
• Conduct various training as required on supported systems, equipment, and applications;
• Vendor management: Negotiate and administer vendor, outsourcer and consultant contracts and service agreements;
• Provide customer and personal service to end user in multiple locations. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Requirements:

• At least 3 year(s) of working experience in the related field is required for this System Administration position.
• Experience with Microsoft technologies in a multi-site environment including AD/Exchange server replication
• Required skill(s): Microsoft Active Directory, TCP/IP, VMware/Microsoft Hyper-V
• Candidate must possess at least a Professional Certificate, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Proficient in English Speaking, writing and reading.
• Experience with Service-now or other ITIL products a plus
• Experience in support Linux environment is preferable
• Experience in CI/CD (Jenkins/Hudson/GIT) is a preferable
• Ability to create scripts in Python, Perl or other language
• Ability to prioritize and multi-task in a fast-paced and dynamic environment
• Positive attitude – goes the extra mile, is committed, willing to take on challenges and has a can-do mind-set.
• Ability to take ownership of projects and follow through to completion and yet be able to work as part of a team
• A sense of urgency in getting the job done. May need to work extra hours and weekends when needed
• Team focused – looks to the success of the whole rather than the self and see the ‘bigger picture’
• Desire to learn new skills
• Self-motivated and goal oriented
• Excellent verbal and written communication skills

Interested candidates may send resume to [email protected]

Mandatory Skills

Responsibilities

1. Re-engineer the end-to-end process, analyze and review operations solutions
2. To conduct requirement gathering workshop, review, and documenting requirements artefacts
3. To review functional specifications and process define documents
4. Coordinate and ensures UAT test plans and test case are executed within UAT schedule
5. Post-production support, production issues review and track them to closure
6. Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

1. At least 1-3 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
   1. Consumer Banking Operations
   2. Customer Centre
2. A hands-on team player who can see the big picture, possesses a can-do attitude and able to handle ambiguity
3. Strong interpersonal, coordination and planning skills

Mandatory Skills

Responsibilities

1. Re-engineer the end-to-end process, analyze and review operations solutions
2. To conduct requirement gathering workshop, review, and documenting requirements artefacts
3. To review functional specifications and process define documents
4. Coordinate and ensures UAT test plans and test case are executed within UAT schedule
5. Post-production support, production issues review and track them to closure
6. Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

1. At least 1-3 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
   1. Consumer Banking Operations
   2. Customer Centre
2. A hands-on team player who can see the big picture, possesses a can-do attitude and able to handle ambiguity
3. Strong interpersonal, coordination and planning skills

Mandatory Skills

Responsibilities

1. Re-engineer the end-to-end process, analyze and review operations solutions
2. To conduct requirement gathering workshop, review, and documenting requirements artefacts
3. To review functional specifications and process define documents
4. Coordinate and ensures UAT test plans and test case are executed within UAT schedule
5. Post-production support, production issues review and track them to closure
6. Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

1. At least 1-3 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
   1. Consumer Banking Operations
   2. Customer Centre
2. A hands-on team player who can see the big picture, possesses a can-do attitude and able to handle ambiguity
3. Strong interpersonal, coordination and planning skills

Job Description

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax, and bank reconciliation, etc.

• Consolidate accounts and ensure compliance with accounting standards

• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures, and forms both statutory and internal

• Prepare quarterly financial & management reports and annual financial statements

• Coordinate and liaise with external parties like external auditors, local tax and government authorities where required.

• Manage, supervise and counselling of the Finance team on work performance, expectations and training.

• Liaise with banks on banking transactions

Job Requirements

• Minimum Bachelor’s degree holder in Accounting & Finance or equivalent

• At least 5 years of experience in Accounting & Finance

• Experience with accounting software i.e AutoCount

• Strong understanding of accounting principles

• Ability to work independently with a high degree of accuracy and efficiency

• Ability to handle ambiguity and confidentiality

• Ensuring compliance with current accounting standards

• Good inventory knowledge

• Support audit and tax queries

• Assist with ad-hoc duties when assigned

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.