Manage the PES escalation process.

• Work closely with the RPA support team pertaining to the functionality of Pre-Employment Screening Robotic Process Application (“PESRPA”). Ensuring the bot is running smoothly and informing RPA Support Team of any technical issues faced on a timely basis.
• Identify potential risks associated with a candidate’s criminal history/ adverse records and provide findings to Stakeholders to make more informed hiring decisions and reduce potential risks associated with the hiring process.
• Guide, advise, and support stakeholders in addressing disposition of escalated matters pertaining to PES.
• Ensure all evidence of the screenings conducted are collated and filed /archived accurately.
• Ensure all emails on the screening outcome are archived electronically.
• Manage PES billing matters.
• Promptly escalate significant matters to the Team Lead as needed.

Production Order

• Manage MAS POs ensuring requirements are met. Respond promptly to any followup requests or inquiries from MAS regarding the information provided in response to the POs.
• Handle MAS POs including but not limited to liaising with the Production Unit in ensuring requested information are provided in a timely manner.
• Maintain accurate, up-to-date and confidential records of all POs escalated by Production Unit in the PO database for MIS report purpose.

---------------------------

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The Department and Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems.They are continuously working with business users, infrastructure engineer and system managers.

The Static and Market Data team works across the full value chain to feed FO, BO and Risk department with Static Market Data to sustain business activities.

The candidate will join the Singapore Capital Market Run the bank team in charge of running applications managing Static and Market data used by all bank application. The team works closely with other teams supporting Front-Office applications (Murex, Apex, Orchestrade…), Back Office and Market Risk applications.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Candidates should have 4+ years experience in application support activity.

• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  Predictive analysis, consulting, escalation management
  Risk analysis and project execution
  
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Excellent written and verbal communication skills.

All candidates, but particularly seniors, will be held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. It goes without saying that your English must be extremely fluent.

Education

• Intermediate level (min. 4 years)

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT
• Rotational Week-end support.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Employment Type: 1 year contract (renewable subject to performance)

Working Location: Changi Business Park or Marina Bay Financial Centre

Salary: Up to S$5,500

Job Responsibilities:

• Contribute to projects and initiatives across all phases, including Requirements Gathering, Design, Solutioning, Functional Specs review, User Acceptance Testing, and Live Verification.
• Utilize hands-on experience in data querying (SQL, etc.), manage data schemas, and perform data wrangling tasks.
• Work closely with various workstreams, UX Designers, and Tech teams to gather business requirements, assist in designing and visualizing solutions, analyze scenarios, and assess impacts and risks. Ensure smooth implementation of processes.
• Ensure requirements align with design principles and information architecture.
• Engage with user stories and collaborate with Tech teams to propose solutions and ensure timely implementation according to priorities.
• Attend scrum meetings and grooming sessions to guarantee enhancements meet business requirements, timelines, and budget.
• Review and challenge Tech team proposals, providing alternative solutions where necessary.
• Assess existing BAU processes, identify opportunities for enhancement, and recommend solutions.
• Leverage knowledge of risk data and data discovery, including understanding data lineage within ADA.
• Maintain clear and consistent communication with stakeholders to ensure project success and timely task completion.
• Maintain comprehensive documentation regarding data flows, design, and process changes to ensure audit compliance.
• Manage multiple priorities, tight deadlines, and limited resources, anticipating potential issues to ensure smooth delivery.
• Participate in various workshops related to business unit initiatives.
• Perform other responsibilities as required.

Requirements:

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Technology, Data Science, or a related field.
• Diploma holders in related fields with equivalent work experience may also be considered.
• At least 3-5 years of relevant experience in business analysis, data management, or project coordination.
• Previous experience in Agile environments and with data querying and analysis is preferred.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Requirements

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

JD:

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Primary Skills - GCC 2.0 Azure/ Microsoft Azure, Java, Sharepoint/Opentext/Box,

Seconadary skills - PMO, Audit & Compliance.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A, typically costing
• Experience in manufacturing industry is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Skills:

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML/KYC (Transaction Monitoring) will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Job Description

• Maintain timely deliverable and accuracy of all business reporting and dashboards.
• Collaborate with the different business departments to understand analytical needs and translate them into data requirements
• Work with analytics team to optimize the data flow and automate various data sources.
• Daily interaction with dashboard, CRM, and other database on data investigation to track performance of specific business needs.
• Translating all the data insights to help in making informed marketing, sales, and business strategies.
• Work with local and global analytics teams to drive digital transformation and training.
• Lead ad hoc projects to optimize processes and/or improve the quality of the database.

Requirements

• Bachelor's degree in Data Science, Statistics or equivalent
• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous

Interested candidates are invited to email your resume to:

[email protected]

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Key Accountabilities

1. Provide end-to-end (holding the trade from inception to expiry) processing support to Treasury & Markets on Foreign Exchange, Money Market and Non-Deliverable Forward products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong

2. Ensure accurate validation and timely settlement is being performed on all relevant trades

3. Provide end-to-end support to FX CLS processes supported across Singapore, Hong Kong and Korea entities.

4. Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter

5. Perform data analysis and problem solving at SME level

6. Proactively seek for opportunities to data discovery and insight

Job Duties, among others are:

1. 1 Perform validation of all new Foreign Exchange, Money Market, Non-Deliverable Forwards trades against source documents in Murex or Front Arena systems

2. Authorise payments and receipts for above mentioned Treasury products

3. Perform NDF Fixing procedures in Murex and Front Arena systems

4. Liaising of settlement or fixing with respective counterparties and local T&M Ops

5. Monitor and handle end-to-end CLS process, including exception handling of unmatched/alleged trades and the necessary follow ups and escalation

6. Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time

7. Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Senior System Administrator

Our client is seeking a Senior System Administrator to ensure the timely delivery and smooth operation of IT infrastructure and systems within a highly collaborative and agile team environment.

Responsibilities:

• Provide system administration of IT systems including IBM AIX, Linux (Red Hat), Windows, VMware, vCenter, Veeam and Cisco technologies.
• Installation, configuration and implementation of IT systems including sizing and renewal.
• Handle new IT infrastructure project management and manage IT asset inventory.
• Responsible for system management tools, cybersecurity policies and IT compliance and hardening as well as assist with IT audits.
• Monitor and enhance system performance and capacity, identifying trends and implementing improvements.
• Assess and specify requirements for system and IT equipment updates, including installation, setup, configuration, and implementation.
• Provide daily IT support for company network equipment (LAN & WAN), such as routers, switches, firewalls, Wi-Fi controllers, access points, RF handhelds, PDAs, tablets, and printers

Requirements:

• Degree/Diploma in Information Technology, Computer Science/Engineering or related fields.
• At least 3 years of relevant working experience in System Administration of AIX, Linux, Windows, VMware, vCenter, Veeam and Cisco technologies.
• Strong hands-on AIX, Linux, Redhat, Virtual Machine - Lenovo & HP Servers
• Experience in cloud deployment (Azure/GCP) would be an added advantage.
• Team player with good interpersonal and problem solving skills.

Location : West Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Responsibilities:

Working with the development team, you will be responsible for the design, development, documentation, testing and delivery of the software solution for an Automatic Fare Collection (AFC) system or a high volume and performance intensive back office of an AFC system.

• Requirements gathering;
• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

Qualifications & Requirements:

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL
• Experience in Spring Framework and Spring Boot;
• Experience in Software Modernization, Containerization, Microservices;
• Experience in Agile development methodology and continuous integration;
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.

Added advantage if candidate is familiar with one or more of the following technologies:

1. Experience in Message Queues and/or Solace;
2. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;
3. Experience in Automatic Fare Collection (AFC) system;
4. Experience in EMV and Payment Card Industry Data Security Standard (PCI DSS);
5. Experience in Microsoft Active Directory
6. Experience in HTML / CSS / JavaScript / JSON
7. Experience in Secure Communications (SFTP, HTTPS, etc.)
8. Experience in Angular or equivalent
9. Experience in Java Unit Tests frameworks

Work Hours:

- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)

What we are looking for:
- Basic Knowledge In IT Or Email Outlook,
- Basic Knowledge In ITIL
- Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution
-Email Monitoring of IT Issues and assigning emails to respective team members for resolution.
- Job Level: Fresh Graduates/Junior 1-3 years

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

Responsibilities

• Ensure timely and accurate delivery of all key business reports and dashboards.
• Collaborate with various business departments to understand analytical needs and translate them into data requirements, establishing clear metrics and definitions.
• Coordinate with the analytics team to optimize data flow and automate multiple data sources.
• Conduct daily interactions with dashboards, CRM, and databases to track performance and investigate data related to specific business needs.
• Generate value for APAC by transforming data insights into actionable marketing, sales, and business strategies.
• Partner with local and global analytics teams to drive digital transformation, training, and solution adoption.
• Collaborate with management to prioritize insights generation through data mining and analysis.
• Lead ad hoc projects aimed at optimizing processes and enhancing database quality.

Requirements

• Bachelor’s degree or higher in Data Science, Business Analytics, Statistics, Computer Science, Mathematics, or Information Management.
• 1-2 years relevant working experience
• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience in solving the business problems by analytical method (modelling, visualization, graph analysis)
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous
• Excellent knowledge of Microsoft Office suite, especially in PowerPoint & Excel
• Strong communication skill
• Team player with strong interpersonal skills and ability to collaborate with multiple stakeholders
• Must be comfortable in a fast-paced, dynamic, and rapidly changing environment while working under pressure and tight date-lines
• Experience in Digital Marketing (Marketo, Google, Facebook, etc.) is a plus

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

Lead the patch management process, including the timely deployment of patches and its relevant updates to ensure the security, stability, and performance of Business services. Responsible for the coordination of all Systems Engineering patching activities for customer server operating systems in accordance with agreed upon schedules with the customer(s). Prepare the patch deployment calendar and publish to all stakeholders. Supervise the day-to-day operations of IT Patch Management team providing some guidance in the related area, encouraging teamwork. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance. Oversee the execution of patches & updates deployments, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure that deployments are conducted according to the defined plans, with minimal disruptions to end-users or services performance and availability Collaborate with various stakeholders, including IT teams, Information security teams, vendors, and business units, to gather requirements, communicate patches schedules, and address concerns. Effective communication and coordination are critical to ensure smooth patches operations and minimize the risk of system vulnerabilities Collaborate with incident management teams to address security incidents related to vulnerabilities or unpatched systems. Develop incident response plans and participate in incident investigations and remediation efforts Run monthly/quarterly compliance reports and identify required patches. Participate in monthly patch review and schedule meetings to review patch calendar. Prioritize and schedule mutually agreed system patching and maintenance. Preventive/Proactive Support Able to support on weekend as and when required.Required Technical and Professional Expertise (Mid to Expert Level) A Bachelor s degree or equivalent in Information Systems or related field Having 8+ years of related experience. Knowledge of Infrastructure Patching tools like SSCM, Bladelogic, Bigfix., etc. Knowledge of using Jira. Good understanding of large Data Center Facilities operation Experience in Managing 10+ member team. Strong understanding of server operating systems and patching process. Managed Services or consulting experience is a plus. Excellent understanding of the organization s goals and objectives. Ability to conduct research into systems issues and products as required. Highly self-motivated and directed.

Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Ability to lead team, collaborative environment.

(1.) To provide support for on call escalations and doing root cause analysis of given issue

(2.) To independently resolve tickets within agreed SLA of ticket volume and time

(3.) To adhere to quality standards, regulatory requirements and company policies

(4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts

(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

The Opportunity

• Adecco is partnering with a leading bank to look for KYC Analyst
• 12 months contract
• Office location: East
• Start within 1 month notice/ Immediate

The Talent

• Proficiency with Microsoft office
• Min.Education: Diploma/ Bachelor's Degree
• Team Player
• Good communication skills
• Committed and willing to learn

The Job

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information
• Perform name screening to check candidates/vendors for adverse news
• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

Next Step

• Please email your resume to [email protected] with the header 'Apply KYC Analyst - PES'
• We regret to inform you that only shortlisted applicants will be contacted, thank you for your interest

About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

• Prepare reports using Qlik / other visualisation tools and provide trend analysis statistics to assist in management’s decision making.
• Lead in managing overall deliverable for key stakeholders with guidance from the Reporting & Analytics Lead
• Continuously bring in improvements and efficiency in the reporting deliverables using features of Qlik tool and other associated reporting tools
• Automate manual ways of generating periodical reports to gain efficiency and take forward data analysis capability to next level
• Ensure defined processes and best practices are followed by the unit and act as a single point of contact in clarifying the latest artefacts, documents and best practices related to reporting & analytics processesJob Description – GTO GIPS_P&OP – Reporting Analyst
• Ensure best practice, process improvements are held in a repository and are kept up to date.
• Assist the Reporting & Analytics team lead in resolving any department operational issues related to reporting and process activities and driving improvement initiatives

Requirement:

· About 5 - 7 years of core experience in data handling, reporting using Qlik sense (and any other related reporting tools) and process related environment, preferably in the area of Banking and Finance.

· Exposed to dashboard building, reporting automation, user management, stakeholder management, reporting, process improvement, department level operational activities and assisting the leads in governance forums.

· Aspiration to excel in reporting and process streams and willingness to continuously learn new tools and techniques

· Strong attention to details, excellent data analytical and reporting skills.

· Hands on experience with any of the exporting tools, advanced excel skills and certification in any of the process frameworks is a plus.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

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Job Description

• Industry/ Organization Type: Wholesaler & Manufacturer/ AV Equipment
• Position Title: Project Engineer
• Working Location: Kallang
• Working Hours: 5 Days (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Lead and manage internal teams, including AV Designer, Drafter, Engineer, Site Engineer, and Safety Officer.
• Coordinate with external stakeholders such as Consultants, Main Contractors, Subcontractors, Manufacturers, and Suppliers to ensure successful project delivery.
• Study and analyze schematic designs and construction drawings to create accurate AV construction drawings.
• Oversee project schedules, budgets, and change orders, and manage the Bill of Material (BOM).
• Ensure customer satisfaction by managing their expectations and delivering a positive customer experience.
• Plan, manage, and allocate necessary resources to ensure project timelines and goals are met.
• Other additional tasks as assigned.

APPLY NOW!!!

• Minimum Diploma in any discipline.
• At least 2 years of experience in project management for construction sites or A&A works (preferably related to M&E or ELV solutions such as CCTV or structured cabling).
• With Audio Visual technical knowledge or project management experience is a plus.
• Ability to interpret construction drawings.
• Able to work independently in a fast-paced environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70068 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://www.randstad.com.sg/jobs/senior-system-engineer-infrastructure-lead-cloud-azure_singapore_43956139/

• Exposure to latest technologies ( Azure cloud )
• Regional / Global role

About the company


Our Client is a fast growing company within their industry. With rapid expansion plan, they are now looking for a Senior System Engineer / System Administrator ( Azure, VMware) to join their team.

About the job

Reporting to the IT Manager based out of Asia, your role involves:

• Oversee and deploy the system server and cloud architecture.
• Perform lifecycle management through timely updates and patching of system components.
• Ensure that installations, configurations, policies, and procedures meet IT security standards, relevant compliance frameworks, and specific customer requirements.
• Identify tools that enhance the cost-effective installation, configuration, maintenance, and monitoring of systems and cloud services.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in Windows Server / System. Exposure to Azure Cloud is required for this role.

Whats on offer
This is an excellent opportunity to join an established company with regional / global exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://www.randstad.com.sg/jobs/senior-system-engineer-infrastructure-lead-cloud-azure_singapore_43956139/(EA: 94C3609/ R1219669)

JD:

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Primary Skills - GCC 2.0 Azure/ Microsoft Azure, Java, Sharepoint/Opentext/Box,

Seconadary skills - PMO, Audit & Compliance.

Responsibilities:

● Preparing, and collating reports where necessary

● Interface with the management of the Company providing business-related analysis and guidance

● Extensive financial modelling, including sensitivity analysis to support potential investment opportunities

● Perform rigorous data analysis and model development using conceptual and quantitative approaches

● Interact and build relationships with peers and, when appropriate, and third-party vendors

● Liaise with stakeholders and service providers from a knowledge/data/information gathering perspective to ensure that the requisite information/data is available

● Develop and help implement strategies for specific portfolio companies to increase revenue, improve operations, strengthen financial controls, and increase shareholder value

● Provide financial evaluation of potential investment opportunities including performing due diligence, liaising with external due diligence advisers/consultants

● Provide ongoing monitoring of assets with the firm’s portfolios including review of monthly operating results and maintaining project performance

Requirements:

● Strong academic credentials – Bachelor’s Degree in Finance or related field is required

● Extensive financial modelling skills and experience in Microsoft Excel

● Clear, concise writing skills and strong knowledge of Microsoft Word and PowerPoint

● Previous transaction experience (1-2 years preferably) on either the buying or selling side

● Looking for a mature, responsible, intelligent Analyst to complement the existing private equity team

● Highly analytical

● Knowledge of business growth strategy and the risk/return characteristics of private equity investment opportunities

● Previous private equity, investment banking, accounting, or consulting experience preferred Minimum previous work experience of between 3 and 5 years

● Strong organisational and time management skills with the ability to perform & prioritize multiple tasks efficiently

● Multi-linguistic skill is preferred

● Strong interpersonal and communication skills

● Efficient, flexible, cautious, and able to adapt in a multi-cultural working environment

● Positive, proactive with taking initiatives, good coordination skill, and possessing tact and diplomacy

Interested individuals fulfilling the above criteria please send your updated resumes in MS WORD DOCUMENT to Ms. Tan Shui Li, Katharine (Chen Ruili) (R1660568). We regret to inform that only shortlisted candidates will be notified. Thank you.

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring QlikSense professionals to handle BI Development end-to-end, as well as to join us in our cause to help customers stay modern, ahead of the Technology curve!

Roles and Responsibilities:

• Use SQL scripts to extract data from primary and secondary sources
• Develop dashboards and data visualizations to serve business needs using QlikSense
• Use Python scripts and QlikSense to clean, process, transform and visualize data
• Removing corrupted data and fixing coding errors and related problems
• Developing and maintaining data in databases, data systems – reorganizing data in a readable format
• Performing analysis to assess quality and meaning of data
• Filter data by reviewing reports and performance indicators to identify and correct code problems
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
• Preparing reports for stakeholders stating trends, patterns, and predictions using relevant data, with the aim of driving stakeholder action on their businesses/functions
• Building dashboards and curating data stories for use cases

Skills Required:

• Strong proficiency in Python scripting skill is essential
• Prior experience with QlikSense is essential
• Prior experience with QlikSense Data Load Editor is majorly advantageous
• Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
• Knowledge of at least one database tool such as MySQL, MS SQL and/or PostgreSQL
• Strong mathematical skills to help collect, measure, organize and analyze data
• Adept at queries with good communication and stakeholder management skills

JOB DESCRIPTION :-

• Implement and enhance Group AML/CFT Policy, Standards and operating procedures & controls;
• Execute change impact assessment, develop a Change Management plan, including communication and training plans to ensure the message reaches all impacted users to improve knowledge and risk culture;
• Drive, manage and coordinate end to end developments, process and controls and oversee its implementation for Singapore and the Group entities;
• Provide compliance advisory support to business units and compliance officers across the Group;
• Conduct risk assessment exercises required under the Group AML/CFT program (such as Enterprise-Wide Risk Assessment, Compliance Risk Self-Assessment, benchmark of regulations etc.);
• Perform compliance testing/monitoring on Group entities to determine standard & quality of compliance;
• Determine root cause of issues/findings from audits/inspections and ensure timely resolution;
• Prepare risk management reports for submission to various stakeholders;
• Ensure timely and appropriate action on matters where ML/TF activities suspected;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

JOB REQUIREMENTS :-

• Degree in Finance/ Commerce/ Economics/ Banking/ Law/ Engineering from a recognized university or tertiary institution;
• At least 1-3 years relevant working experience in the area of AML/CFT, compliance, internal audit or risk management in financial services industries;
• Broad knowledge of business, products and operations of the financial services industries (either banks, insurance and capital market firms), familiar with AML/CFT regulatory requirements and international standards;
• AML specialist certification with a recognized institution/association will be an advantage;
• Good interpersonal & communication skills, able to handle difficult situations, adaptable to fast-pace environment and able to work under pressure to meet tight deadlines;
• Good analytical, conceptual and problem solving skills;
• Resourceful, proactive and able to work independently as well as in a team;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.