This is a 12 months contract assigned to one of our MNC client

Salary : $3,500-$4,500

Contract: 12-months

Location: Suntec

• Contact Centre Experience

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Job Description:

• Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
• Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
• Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Knowledge and Skills

• Ability to work effectively in a team
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
• Experience is Public Sector implementation is an advantage

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/6104>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Responsibilities:

• Support UAT Test manager on daily dashboard data compilation
• Support UAT Test manager in daily UAT status update meetings
• Track and follow up on JIRA issues for resolution and/or retesting
• Work on ad-hoc tasks as assigned by business project managers

Duration:

• 3 to 4 months contract

Location:

• Tampines

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• up to $3,000 per month

Requirements:

• Diploma or Degree holder
• Good MS Excel and Powerpoint skills
• Good communications (writings and oral) skills
• Able to work independently

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Actively involved in delivery and implementation of strategic initiatives and BAU enhancements of digital platforms requested by the business partners
• Conduct a thorough analysis of end-to-end business process, systems and data related to operations
• Drive requirement workshops to gather requirements, identify business needs, define project/enhancement scope
• Ensure business requirements are comprehensive and they meet business needs in taking consideration of future and changing business needs
• Facilitate and prioritize changes with the users and other key stakeholders if there are gaps in the business requirements to meet timeline
• Ensure business requirements are clearly articulate, translated and documented for efficient delivery
• Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users
• Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT)
• Conduct/review UAT and responsible for UAT sign off
• Work closely with delivery team and stakeholders to ensure quality and timely delivery
• Contribute to the overall planning/re-planning of the project timeline and resources, effective monitoring of the projects/ BAU enhancements lifecycle
• Provide guidance to Analyst and Support Specialist
• Prepare/Review training materials

Requirements:

• Diploma or Degree Holder in Business IT, Computer Science or a related discipline.
• Experience in requirements gathering and managing delivery of life/health insurance systems and integrations.
• Hands-on experience as a business analyst with 3- 5 years working experience in life insurance operations and with knowledge in both operation and system areas are preferred.
• Meticulous and able to manage priorities to meet deadlines.
• Strong analytical and effective problem-solving skills
• Integral Life (Life 400/ Asia AS400) background is preferred
• Experience in digital products or services (mobile or web)
• Experience in Agile and waterfall project methodology
• Have experience in UAT. Follow through the defects resolution and ensure all defects are resolved.
• Good verbal and written communication skills and good interpersonal skills
• Ability to work in fast paced, challenging environment while attending to multiple projects/ deliverables to make things happen.
• Good verbal and written communication skills and good interpersonal skills.
• Pro-active and self-motivated. Able to take the initiative independently and work under minimal guidance/ supervision.
• Positive attitude and willingness to share and learn.
• A team player.

• Position: Finance Executive
• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

• Company located at Woodlands

• Working hour: 8:30am – 5:30pm (Mon – Fri)

• Variable Bonus + Excellent Welfare

• Well Established Automation Electronics Manufacturing Company

Job Scope

• Analyze project requirements for industrial robotic equipment/machines.
• Design, and test electrical control systems for industrial automation.
• Create detailed electrical schematic drawings using E3 (or ePLAN as a second option).
• Source and select control components based on project specifications.
• Execute control system setup, including IO system configuration, servo and step drive setup, and axis tuning.
• Provide on-site technical support during the installation and commissioning of robotic equipment/machines.
• Troubleshoot and resolve electrical and control system issues.
• Maintain detailed documentation throughout the project lifecycle.

Requirement

• Degree in Electrical Engineering / Control Systems Engineering or related disciplines
• 2 to 4 years of relevant experiences and roles in Industrial Automation
• Experience in programming motion controllers, robots, or touch panels is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $4000 - $5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 8am – 5pm

Job Responsibilities:

• Perform visual and functional checks on the products on site
• Provide site supervision on contractors for proper installation of the products.
• Handle trouble shooting on products on site and identify any leaking or faulty installation of the components
• Communicate with workers on site and supervise their tasks
• Present on improvement plans that generate pull through of product sales
• Work closely with Sales to promote on-site services contracts
• Provide both technical and market insight support to sales department for Oil & Gas market and mechanical packages
• Coach, mentor and elevate associates’ capabilities to enable them to deliver results exceeding expectations while creating opportunities for development and succession
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Bachelor’s degree in Instrument / Mechanical engineering or strong science/technical discipline with at least 2-3 years of relevant onsite sales experience in instrumentation or process industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job description

Summary Benefit :
• Salary : Basic Up to $2800
• Great working environment with good benefits
Responsibilities :
• WP processing (Application, Renewal, Cancellation)
• Sourcing & liaise with recruiter for company's vacant & arrange for interview
• Onboarding & offboarding for employees
• Responsible for staff's benefits and resolve on grievance arise
• P-File Management
• Perform HR administrative record
• Manage regulatory legislation and communicate with the authorities; e.g. attending to Governmental Agencies survey
• Any other ad-hoc duties assigned by Director and section heads

Responsibilities:

· Assist in the recruitment process by posting job openings, reviewing resumes, scheduling interviews

· Handle vehicles’ road Tax / VPC / traffic offenses and insurances

· Submit waiver of FWL, NS make-up pay claim and Paternity / Maternity / Childcare leave claim

· Application of Training and submission of grants

· Manage work passes application, renewal and cancellation

· Support HR operation as and when required

Requirements:

• N Level with min. 2-3 years’ experience in HR

• Detail oriented and meticulous

• Able to work independently with minimum supervision

• Work location in Tuas

• Transport provided at Boon Lay MRT

• 5 days work week

• Strictly for Singapore/ PR

• Able start work immediately

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Design, organize, modify, and support an organization’s computer systems, including operating systems, business applications, security tools, web servers, email systems, and user hardware (laptops, PCs).
• Quickly resolve any system failures and troubleshoots issues.
• Upgrade and manage hardware and software.
• Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
• Install and configure local area networks (LANs), wide area networks (WANs), and network segments and servers, such as file servers, VPN gateways, and intrusion detection systems.
• Ensure an uninterrupted internet connection and manages mail servers for sending and receiving emails and file servers for saving and managing data.
• Oversee system performance and report generation.
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
• Lead process improvements and modifications.
• Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
• Ensure high-level security and efficiency resulting in 100% output.
• Develop and execute backup and recovery plan.
• Maintain internal documentation through wiki.
• Offer technical support and training for staff.

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Designation: Senior Consultant

Job description

• Support Programme Governance and ensure deliverables are completed promptly and as per scope using varied project delivery methodologies (Waterfall/Agile/Hybrid)
• Have a consulting mindset and can contribute to developing frameworks & methodologies.
• Oversee the quality of Programme deliverables throughout the delivery lifecycle by performing quality assurance to facilitate adherence to standards and processes through Quality gates/SDLC governance.
• Proactively take ownership of own activities with minimal supervision and flexible in managing ad-hoc workload as required.
• Manage meetings by preparing invites and presentations, consolidating agendas, creating and circulating minutes, and promptly following up on action items.
• Able to facilitate/lead a discussion with Project stakeholders and drive specific agenda items/discussions
• Manage and oversee the reporting, and be able to use tracking tools such as Confluence, ADO (Azure DevOps), and MS Office tools like PowerPoint and Excel.
• Perform any additional administrative activities as required

Skillset

• Previous Experience working on Banking / Financial Services (Must have)
• Hands-on experience with Microsoft Office tools - PowerPoint & Excel in creating reports and trackers (Must have)
• Team player and able to work collaboratively with others (Must have)
• Excellent communication (both written and verbal) and stakeholder management skills (Must have)
• Experience in Business Analysis / Project Management with exposure to planning, reporting & delivery governance
• Detail-oriented and analytical, to be able to analyze situations and perform well in a dynamic environment
• Experience and exposure to different project methodologies (preferable)
• Atleast 5 years of experience

As a Senior / Executive, Community Health in RHS Office, you will be required to plan, organise and implement outreach programmes. This includes ensuring community health screening events are well-organised, and workflows are well reviewed, documented and communicated to all stakeholders within timeline, standards and policies.

Job Responsibilities

• Plan, organise and implement outreach programmes
• Engage community stakeholders to collaborate on community health screening programme
• Manage health screening data and data submission to MOH
• Prepare management reporting for community health screening programme
• Carry out other duties as and when assigned

Job Requirements

• Good degree in any discipline
• At least 1 year of working experience. Entry level applicants are welcome to apply.
• Able to work on weekends
• Good communications skills

Driven by Singapore Sustainability Roadmap and the global demand in sustainability, our team is expanding, and we are looking for candidates who expressed interest in the built environment to provide advisory to stakeholders and lead project team to attain their sustainable goals and visions.

We are seeking a passionate, dedicated and knowledgeable Green Building Consultant to join our team. As a Green/ Sustainability Building Consultant, you will be responsible for guiding clients in adopting sustainable and environmentally friendly building practices. You will provide advisory on green building certifications, energy efficiency, and eco-friendly materials, helping clients design and construct buildings that minimize their environmental impact. You will be working with a young and dynamic team and look forward to a learning curve which will polish your project management skill and understanding of Green/ Sustainability Certification and standard.

Responsibilities:

1. Client Consultation: Work closely with clients to understand their sustainability goals and objectives for building projects. Provide expert advice on green building practices and strategies.
2. Certification Guidance: Assist clients in obtaining green building certifications such as LEED (Leadership in Energy and Environmental Design) or other regional certifications. Guide clients through the certification process, ensuring compliance with all requirements.
3. Energy Efficiency: Evaluate building designs and recommend energy-efficient solutions. Advise on renewable energy sources, HVAC systems, insulation, and lighting to minimize energy consumption and maximize efficiency.
4. Sustainable Materials: Research and recommend eco-friendly building materials and construction methods. Provide guidance on sourcing sustainable materials that meet environmental standards.
5. Environmental Assessments: Conduct environmental assessments of building sites to identify opportunities for sustainable design, including site selection, water conservation, and landscaping practices.
6. Regulatory Compliance: Stay informed about green building regulations, codes, and standards. Ensure that building projects meet or exceed local and national environmental requirements.
7. Collaboration: Collaborate with architects, engineers, and construction teams to integrate green building principles into project designs and plans. Provide ongoing support and advice during the construction phase.
8. Education and Training: Conduct training sessions and workshops for clients and project teams to raise awareness about green building practices and the benefits of sustainable construction.
9. Documentation: Prepare detailed reports and documentation for clients, outlining green building strategies, certifications achieved, and environmental benefits. Maintain accurate records of project-related information.
10. Continuous Learning: Stay up-to-date with the latest trends, technologies, and advancements in green building practices. Continuously enhance expertise through training and professional development.

Qualifications:

• Post-diploma or bachelor’s degree in architecture, Environmental Engineering, Sustainability, or related field.
• Professional certification such as LEED AP/ WELL AP/ GMAP/ GMAAP is highly desirable.
• At least 2 years of working experience in green building consulting or related roles.
• In-depth knowledge of green building certifications, energy modelling software, and sustainable construction materials.
• Strong communication and presentation skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent project management skills and attention to detail.

Benefits:

• Competitive salary and performance-based bonuses.
• Health, and dental insurance reimbursement
• Professional development opportunities and training programs.
• Positive and inclusive work environment.
• Trust based flexible working arrangement
• Opportunities for career advancement and growth.

Immediate vacancies available. We regret that only shortlisted candidates will be contacted.

Job Description

• Generate and edit AutoCad 2D engineering drawings for submissions, adhering to established specifications and standards
• Familiar with BIM drafting standards, design visualisation is preferred
• Participate in site surveys and update the drawings
• Liaise with project in charge to consolidate drafting requirement
• Assist in engineering related documentation/administration and any other duties as assigned from time to time.
• Lead and work with project teams on drawings and documents for issuing and filing

Job Requirement

• Prefer at least 1 years of experience in Mechanical & Electrical drafting
• Higher NITEC / Diploma in Mechanical / Electrical
• Able to start immediately or within a short notice period
• As current project, candidate will be based at Tampines project site for at least 2 years.
• Bilingual (English & Mandarin), able to read & write due to the document from HQ (Taiwan) is in Mandarin

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Overview:
We are looking for a System Analyst with extensive experience in technical delivery and production support. This role involves overseeing production support, managing infrastructure, and enhancing processes to ensure high service quality and support continuity.

Key Responsibilities:

• Manage production issues promptly, adhering to the Service Level Agreement with the business.

• Serve as a primary communicator with business users, ensuring issues are clearly explained and resolved.

• Continuously improve support processes to enhance service quality.

Requirements:

• Ability to manage production delivery independently.

• Experience providing L2/L3 support, with excellent debugging and troubleshooting skills.

• Familiarity with infrastructure setup and DevOps practices.

• Strong full-stack experience, particularly with .NET, MSSQL, and Java.

• Self-motivated, adaptable, and able to maintain performance under pressure with a strong commitment to service quality.

• Provide weekend support when necessary for urgent production or deployment issues.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Analyse marketing campaigns to evaluate performance metrics such as ROI, conversion rates, and customer acquisition cost
• Utilise data to generate customer insights and segmentation strategies to target specific audiences effectively
• Prepare reports and presentations with clear data visualisations to communicate findings to stakeholders
• Monitor key performance indicators (KPIs) to assess marketing effectiveness and identify areas for improvement
• Develop forecasts and predictive models based on historical data to support strategic planning and budgeting
• Assist in developing marketing campaigns and promotions based on market analysis and consumer behaviour insights
• Work closely with marketing teams, product managers, and sales teams to align marketing efforts with business objectives
• Stay updated with industry trends, best practices, and emerging technologies in digital marketing and analytics
• Continuously enhance analytical skills and knowledge of tools and methodologies to improve data analysis efficiency and accuracy

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical skills with the ability to interpret complex data sets and draw actionable insights
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities

• Conduct Customer Due Diligence review for existing SME Banking Customers

• Ensure all information and documents are collected from customers via email and phone calls.

• Perform Account Activity Review and analyse transaction data to identify potential risks.

• Ensure efficient identification and monitoring of suspicious activities and transactions, and timely escalation to respective parties where appropriate.

• Conduct adverse news searches and name screening while ensuring appropriate escalation and follow-up actions.

• Ensure full compliance with regulatory requirements, internal policies, and guidelines.

• Participate and assist in projects relating to AML/KYC matters.

• Other ad-hoc projects or activities that may be assigned.

Requirements

• Minimum of a bachelor’s degree or equivalent relevant working experiences.

• Minimum 1-3 years of working experience. However, candidate with relevant experiences can be considered if less than 1 year of working experience.

• Having AML/Sanction/KYC/CDD/ related knowledge would be an advantage

• Detail oriented, analytical and inquisitive

• Able to apply technical knowledge and make sound judgements

• Excellent written and verbal communication skills.

• Relationship management skills to enable effective cross-functional communication with Front-line staff and Compliance

• Adaptable to a fast-paced, volume-driven environment and able to work under pressure

• Self-motivated and able to work independently and with others

We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Responsibilities

• Financial Planning & Forecasting: Assist in preparing annual budgets, quarterly forecasts, and long-term financial plans. Collaborate with department heads to collect inputs and validate assumptions. Develop financial models to simulate various business scenarios.
  
• Financial Analysis & Reporting: Prepare and distribute regular financial reports, including variance analysis and key performance indicators (KPIs). Analyze monthly financial results, identify trends, and highlight risks and opportunities.
  Provide insights into financial performance, offering actionable recommendations.
  
• Performance Monitoring: Track actual results versus forecasts and budgets; investigate significant variances. Partner with cross-functional teams to understand operational changes impacting financial results. Maintain dashboards and reports to visualize key metrics.
  
• Business Partnering: Act as a financial advisor to different departments, supporting budget management and resource allocation. Simplify financial metrics for non-financial stakeholders, aiding in effective decision-making. Participate in strategic projects, contributing financial insights.
  
• Process Improvement & Automation: Identify and implement process improvements for efficiency in FP&A workflows. Collaborate with IT and finance systems teams to automate reporting processes. Help develop and maintain financial systems for streamlined data reporting.
  
• Ad-Hoc Analysis & Projects: Conduct ad-hoc financial analyses to support business decisions. Support special projects, including M&A, market expansion, and product launches.
  

Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA/CFA/CPA preferred)
• Experience: 2-4 years in financial planning, analysis, or related field
• Skills: Strong analytical skills with attention to detail and accuracy
  Advanced Excel proficiency; experience with financial systems (e.g., SAP, Oracle, Hyperion) preferred
  Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus
  Excellent communication and presentation skills
  Ability to work collaboratively with cross-functional teams

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to **[email protected]** or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Position Overview

T&M Operations -TMO operates as a Regional Processing Center (Hub & Spoke) supporting T&M businesses in the region. The hub and spoke model allow T&M business to scale up while remaining agile in product and service offerings in the fast, evolving market environment. As T&M business expands product offerings in the region coupled with the dynamic regulatory environment, T&M Ops leverages on this unique advantage to continue to standardize processes to manage processing risk and to facilitate automation as well as governance of service level and quality.

Staff is given opportunities to undertake Trade Reporting support role, exposure to engage with the Legal & Compliance, T&M Business and Technology, Co-create and co-partner in our continual pursuit towards compliant and accurate Regulatory Reporting obligation to major Jurisdictions e.g MAS, ASIC, MiFID, EMIR, CFTC etc

Essential Job Functions

1. Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation

2. Ensure Data accuracy and timely reporting

3. Ensure Risk Control, risk architecture and completeness are adhered to

4. Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards

5. Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior

Trade Repository (TR) Reporting

1. Validate on the daily TR reports being House and or Client Delegation.

2. Investigate on any discrepancies and investigation on root cause

3. Monitor the report acknowledgement and investigate for any rejected trades.

4. Review the successfully submitted report in DTCC-GTR and EOD completeness

5. Engage on the build of TR Reporting (new, revise, update)

6. Keep abreast of regulatory updates

7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs

8. Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office (VBA)

-Python proficiency is a plus.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide the full support to T&M on liquidity management

2. Good interpersonal skills

3. Accounting and reconciliation knowledge will be an added advantage

4. Daily tasks are performed on timely and accurate manner to meet SLA

5. Support project, provide analysis on large database and do the necessary updates

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Roles and Responsibilities'
1. Maintains policies and procedures:

• Maintains and deploys the system server and cloud architecture.
• Maintains, test and deploys the procedures for system changes with minimal downtime.
• Maintains, deploys and tests the procedures for backup and failover.
• Maintains and deploys the procedures for life cycle management.

2. Implements and maintains the system(-changes):

• Executes life cycle management by timely upgrading and patching of system components.
• Manage restricted access to systems with appropriate identity management solutions and implementations.
• Work with our vendors to report and replace broken hardware components.

3. Monitors the systems:

• Monitors the availability of the systems.
• Monitors the available capacity and performance.
• Monitors systems security, incl. potential intrusion.

4. Ensures IT-compliance within the area of systems:

• Ensures installation, configuration, policies and procedures meet the IT-security targets, applicable compliance frameworks and specific customer requirements.
• Pro-actively conducts self-assessments and vulnerability scan to gain additional confidence that these targets are met.
• Provides support to audits, by pro-actively collecting any required evidence and providing support within the audit-process.

5. Identifies, installs, maintains and deploys system management tooling:

• Identifies tooling contributing to the cost-efficient installation, configuration, maintenance and monitoring of the DLR systems and cloud services.
• Implements, configures, and deploys these tools DLR wide.6. Provides system engineering support:
• Acts as the to-go person for system management, incl. cloud services DLR wide.
• Contributes to business projects, infrastructure projects, audits, etc. to provide system management expertise.
• Ensures incidents are solved within SLA’s determined lead time.
• Provides out of office hours system management support where needed.
• Monitors system security.

Requirements'

• Bachelor’s degree in IT or related with a minimum of 5+ years of work experience in international environment
• Microsoft Certification
• VMWare Virtual Certified Professional (VCP) (preferred)
• Experience in working in a multi-vendor environment
• Detailed knowledge of Microsoft systems and system management
• Detailed knowledge of storage technologies (SAN)
• Detailed knowledge of virtual machines (e.g. VMware)
• Detailed knowledge of integration technologies.
• Detailed knowledge of cloud services (both IaaS, PaaS & SaaS)
• Strong problem-solving skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.