Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity. (APU)
• Manage and update Quality procedures in the Quality Management System
• Validate the qualification of new test equipment
• Participate and contribute in Production Readiness Reviews
• Perform training on Quality related topics for staff
• Manage the internal production or repair quarantine.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Minimum 3 years of experience in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Minimum 3 years of Quality Auditing experience
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

Job Duties

• Day to day routine maintenance & rectification of aircraft defects
• Ensuring all work is carried out in accordance with approved maintenance data, company, authority and customers’ requirements
• Performing aircraft release to service certification (CRS) for maintenance and repair of aircraft according to the Company authorization issued by Quality Department
• Assisting in the forecasting of manpower, spares & equipment needs
• Ensuring that all staff under his control observes safety precautions, reporting of unsafe working condition & operation
• Assisting in the investigation of incident/accident reports and ensuring corrective actions are implemented
• Ensuring that tools & equipment under his contro are properly maintained, calibrated and correctly used for the jobs
• Ensuring action is taken at all times to maintain the aircraft on schedule
• General supervision, control & discipline of staff under his charge
• Performing other duties, as and when required

Job Requirement

• Posseses relevant Licences from the Aviation Authority, with at least 7 years of relevant working experience
• Good communications and interpersonal skills
• Meticulous and organized

Key Job Accountabilities:

· Liaison with customer reps on documentation procedures including certification and maintenance release.

· Ensure all aircraft have valid documents such as Certificate of Registration, Certificate Of Airworthiness, Radio License, Insurance Certificate, etc as applicable.

· Conduct quality internal audits as scheduled by the Quality Audit Plan or as instructed by the Manager Quality.

· Carry out investigation into incidents, accidents,customer compliants and warranty claims.

· Carry out surveillance inspections at various stages of aircraft work in progress for correct maintenance practices, good housekeeping and proper documentation.

· Assist in the evaluation of new or amendments as appropriate of new or changes to existing contracted operators’ interface procedures.

· Carry out Airworthiness Directives review.

· Monitor and track contracted operators’ surveillance follow up action to closure.

· To consolidate the aircraft surveillance and investigation KPI on the program assigned.

· Any other duties as assigned by the Quality Manager.

Required Experience and Qualifications:

• Hold an Aircraft Maintenance Engineer’s License (AMEL) issued by the civil Aviation Authority of Singapore (CAAS) or a foreign equivalent license recognized by CAAS or an FAA A&P certificate or professional licenses relating to aviation.
• Minimum five years working experience in aviation industry.
• Shall possess Diploma in engineering or equivalent.
• Conversant with Airworthiness requirements and / or Quality Management System (AS9110).
• Able to perform internal and external quality audits is an added advantage.
• Strong knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment

Responsibilities:

· Perform daily transactions such as accounts receivable, accounts payable, expense claim, data entry, cheque preparation, etc.

· Ensure accurate and timely closing of accounts.

· Accounts reconciliation and bank reconciliation.

· Any ad-hoc tasks as assigned.

· Knowledge of Excel and Word.

Job Duties

• Day to day routine maintenance & rectification of aircraft defects
• Ensuring all work is carried out in accordance with approved maintenance data, company, authority and customers’ requirements
• Performing aircraft release to service certification (CRS) for maintenance and repair of aircraft according to the Company authorization issued by Quality Department
• Assisting in the forecasting of manpower, spares & equipment needs
• Ensuring that all staff under his control observes safety precautions, reporting of unsafe working condition & operation
• Assisting in the investigation of incident/accident reports and ensuring corrective actions are implemented
• Ensuring that tools & equipment under his control are properly maintained, calibrated and correctly used for the jobs
• Ensuring action is taken at all times to maintain the aircraft on schedule
• General supervision, control & discipline of staff under his charge
• Performing other duties, as and when required

Job Requirement

• Posseses relevant Licences from the Aviation Authority, with at least 3 years of relevant working experience
• Good communications and interpersonal skills
• Meticulous and organized

Job Description:

• Attend to daily production technical issues related to processes as to ensure smooth production flow
• Lead, co-ordinate and execute continuous improvement in the workshop
• Attend to all quality issues and work with Quality Assurance Department to resolve / contain problem using Plant Lean methodology (QRQC)
• Work closely with the Engineering and R&D departments to transit new processes/ technology and transfer into production line on time
• Embarks on productivity, quality & cost reduction program
• Drive toward company KPI (Key Performance Index) and internal PPM target
• Able to solve problems systematically through the different methodology (PDCA -TPM, QRQC, SMED & Six Sigma)
• Familiar with process improvement tools including FMEA,SPC, etc
• Provide training to employees on procedures/ processes
• Manage a team of 4 technicians and the progression plan of the technicians

Job requirements:

• Degree in Mechanical/ Mechatronic with 3 years’ experience in Semiconductor/ manufacturing plant, production lines
• Able to communicate effectively with different levels and functions
• Strong planning and organizational skills
• Assertive, result-oriented with good leadership skills
• Possesses good perseverance and the ability to see things through attitude
• Possesses a sense of urgency and have good adherence to timeline in completing tasks and projects

Job Description:

• Create detailed drawings and designs, technical specifications, and plans.
• Conduct research and development activities to enhance the performance, efficiency, and safety of fire suppression products.
• Evaluate and select appropriate materials for construction of cylinders, ensuring compatibility with fire suppression agents and compliance with industry standards.
• Oversee the prototyping and testing process, conducting performance evaluations and making necessary adjustments to meet quality and safety standards.
• Stay up-to-date with relevant industry codes, standards, and regulations (e.g., NFPA, UL and FM Global) and ensure products meet all necessary certifications and approvals.
• Work closely with cross-functional teams, including Manufacturing, Quality Assurance, Production and Sales, to ensure seamless product development and production processes.
• Analyze production costs, identify areas for cost reduction, and implement cost-effective design solutions without compromising safety or quality.
• Prepare detailed engineering drawings, specifications, and documentation for manufacturing and assembly processes.
• Troubleshoot and resolve engineering issues related to product design, production, or performance.

Requirements:

• Diploma or Degree in Mechanical Engineering or a related field.
• Minimum of 3 years of experience in mechanical engineering, preferably in the Fire Suppression Industry or a related field.
• Proficient in CAD software (e.g., SolidWorks, AutoCAD) for 3D modeling and drafting.
• Strong understanding of materials science and selection, particularly those suitable for high-pressure applications and fire-resistant environments.
• Familiarity with relevant industry standards, codes, and regulations (e.g., NFPA, UL and FM Global) governing fire suppression systems and components.
• Experience with design validation, prototyping, and testing procedures, including knowledge of testing standards.
• Ability to perform engineering calculations, stress analysis, and simulations to validate design integrity.
• Excellent written and verbal communication skills for technical documentation and effective collaboration with cross-functional teams.
• Strong problem-solving skills and the ability to think critically to address engineering challenges.

JOB DESCRIPTION:

• Generate layout drawings, procedures, and technical specifications.
• Draft comprehensive scope of work for all mechanical engineering tasks.
• Produce technical specifications, requisitions, and detailed drawings (including plans, elevations, and arrangements).
• Coordinate engineering designs and manage interface-related issues.
• Strategize, develop, and innovate new products in alignment with project requirements.
• Enhance existing product designs for optimal performance and efficiency.
• Offer technical expertise to bridge the gap between product design and manufacturing processes.
• Lead and oversee investigations into the form and function of design features.
• Develop and refine technical drawings of mechanical parts and assemblies to convey design intent and guide manufacturing processes.
• Create communication documents to effectively convey design details to clients or manufacturing partners.
• Establish and maintain design history files for documentation and reference purposes.
• Validate system and product capabilities by designing and conducting feasibility studies and testing methods.
• Innovate manufacturing processes by designing and adapting equipment for component fabrication, assembly, and installation.
• Ensure system and product quality through the design and implementation of testing methods; verify finished product and system capabilities; validate fabrication, assembly, and installation procedures.

REQUIREMENTS:

• Diploma or Degree in Mechanical or Mechatronics or any related field in Engineering.
• Possess a minimum of 3 years of experience in Engineering and Product Design, specifically in pressure vessels.
• Proficiency in computer-aided design (CAD) software and/or Solidworks for creating engineering drawings.

Key Responsibilities

• Oversee the quality management process for new product introductions, ensuring compliance with quality standards and regulations.
• Collaborate with cross-functional teams to develop and implement quality plans for NPI projects.
• Lead quality assurance activities, including the creation and execution of test plans, validation protocols, and risk assessments.
• Monitor and analyze quality metrics, providing regular reports to management and stakeholders.
• Investigate and resolve quality issues, working closely with engineering, manufacturing, and supply chain teams.
• Stay up-to-date with industry trends and best practices, ensuring compliance with relevant quality standards and regulations.
• Collaborate with suppliers and external partners to establish and maintain quality requirements for NPI projects.
• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
• Lead by example, coach, consult, advice and/or train different levels of stakeholders and AMAT new product introduction teams in problem solving and in addressing quality issues and the systemic improvement projects.
• Develop and Proliferate BKMs for NPI Operations such as FMEA, deep dive analysis, Test gap analysis, problem solving etc.
• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.

Key Requirements

• At least 10 years of relevant experiences in NPI and Quality
• Semiconductor industry experiences would be preferred
• High familiarity with relevant ISO, quality standards/ processes and tools knowledge
• Prior experiences in driving quality and/or manufacturing process improvements
• Quality processes and tools knowledge

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description:

• Conduct technical analysis and calculations to ensure system performance and safety.
• Create detailed engineering drawings and specifications for fabrication and installation.
• Conduct product testing and evaluation to ensure compliance with regulatory standards.
• Provide technical support to clients, including troubleshooting, system optimization, and maintenance recommendations.
• Stay up-to-date with industry trends, advancements, and best practices in fire suppression technology.
• Provide technical support to clients, including troubleshooting system issues, conducting inspections, and recommending system upgrades or modifications.
• Troubleshoot and resolve any mechanical issues that arise during the development or manufacturing process.
• Test and evaluate prototypes to ensure functionality, safety, and efficiency.

Requirements:

• Diploma or Degree in Mechanical Engineering or a related field
• Minimum 3 years of experience in mechanical engineering or product design, preferably in fire suppression or a related industry
• Proficiency in computer-aided design (CAD) software and/or Solidworks for creating engineering drawings
• Familiarity with relevant codes, regulations, and standards related to fire suppression systems is an advantage
• Knowledge of manufacturing processes for mechanical components.
• Excellent problem-solving skills and attention to detail.

• Design and Develop Optical Interposer products for yield and performance.
• Drive yield enhancement and defect elimination on a variety of optical engine designs for Optical Interposer
• Perform data analysis, problem characterization, and fault isolation to determine the root cause of the problem
• Define problems by identifying failure modes, quantity of material affected, percent fallout, etc
• Responsible for monitoring, improving, recording, organizing, tracking and presenting the process for fab partners
• Implement checklists, guidelines, "lesson learnt" and history documents to capture and record all yield-improvement activities
• Yield maintenance and yield improvement on multiple products
• Yield analysis to provide yield loss correlation to electrical, optical and physical (placement) parameters
• Analysis of related failure analysis methodologies, such as electrical failure analysis and physical analysis

Requirments:

• Preferable experience with technical background in optoelectronics, optical components, and photonic device systems and sub-systems.
• Hands-on in semiconductor-based light-emitting optoelectronics is preferred.
• Possess strong data driven analytics and systematic problem-solving skills.
• Strong knowledge of failure analysis methodologies.
• Programming and scripting skills and computational literacy, e.g. C/C++, Python, MATLAB/Octave, etc.

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product nonconformity.
• Validate the qualification of new test equipment.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

Responsibilities

• To supervise the project to ensure that the works are constructed in accordance to the project specifications, construction drawings and Building Control Act and Regulations.
• Manage and supervise the RTOs in performing their duties on site so that they can provide satisfactory supervision.
• Provide administrative control and maintaining proper records including site attendance, leave records, overtime records and inspections checklists.
• Review Contractor's submissions, work method statements and work demonstrations.
• Conduct regular site inspections and resolving site discrepancies to prevent delays.
• Attend site meetings, highlighting foreseeable problems and recommending possible solutions.

Requirements

• Degree in Civil and structural Engineering with at least 5 years' post tertiary experience in Singapore, of which 2 years must be supervise of LTA/ Commercial Building projects as RE (Tunnel).
• Must be Registered with IES/ACES as a RE (Tunnel).
• Project Location: Changi East
• The normal working hour for RE(Tunnel) is 56 hours per week

Duties and Responsibilities:

Customer Support

· Be actively involved in the customer support plan for Group and partners OEMs in the Asia Pacific region

· Communicate valued expertise to customers, and act as the interface between the OEMs and Asia-Pacific Airlines on technical issues, complaints or investigation requests to exceed customer satisfaction

· Manage emergency/crisis situations (Aircraft On Ground A.O.G.) in the region

· Manage customer and supplier relations across the region,

· Support the Entry Into Service for new programs

· Supervise fleet upgrade and retrofit campaigns, reviews of Service Information Letters (SIL), implementations of systems or components modifications following Service Bulletins (SB)

· Develop and draft end-user documentations and training materials

· Conduct training sessions for in-house teams as well as external customers

Repair Operations

· Lead repair workshops and customers support operations for SAFRAN Group and partners OEMs in Asia-Pacific

· Support a team of technicians, planners, supply chain officers and sales executives to deliver short Shop Processing Time

· Follow up repair orders to ensure systematic good performance and profitability

· Monitor Key Performance Indicators and report to selected OEMs

· Analyse In-Service Experience for timely feedback to OEMs: Devise reliability reports, analyse Shop Findings, piece parts consumption, productivity, etc…

· Attend Technical Review meetings

· Support existing repair capabilities by solving any issues or discrepancies which may arise, in order to resume activity as soon as possible.

· Trouble shooting of toolings, test benches, fixtures etc...

· Help sourcing for material, suppliers, 3rd parties, alternatives

· Establish calibration requirements

· Take a pro-active approach, initiate creative solutions to maintenance issues and assist the workshops in implementing best practices, Continuous Improvement, LEAN operations, cost reductions and applying lessons-learned from previous or bench-marked experiences

· Conduct investigation and write report to customers

· Manage technical disputes

· Follow up on technical improvement to customers

· Ensure that communication between all stakeholders – HQ, OEMs, Workshops, Operation, QA, Sales, CI, Supply Chain, Customers, and Suppliers - is optimum.

· Report to management. Flow down relevant and timely information.

Capabilities Development

· Participate in the development and implementation of Group and partners OEMs’ new repair capabilities

· Drive the progress of the tasks, pilot projects’ milestones review, report advancement, track investments and expenses, monitor contractors and suppliers, devise maintenance plans.

· Perform self-assessments, engineering studies, build up justification file and liaise with QA for smooth airworthiness application and repair capability integration.

· Review Testability and perform Shop validation

· As the Project Manager for the assigned project, drive the progress of the task, direct projects’ milestones review, track investments, monitor contractors and suppliers, devise maintenance plans

· Handle Request For Information or Request For Quotation for technical/commercial proposals

· Manage SAFRAN OEMs Support investment and be actively involved in repair policies

· Develop excellent relationships across multiple organizations & with all levels of workshops and other Company personnel.

· Safeguard interest of SAFRAN ELECTRONICS & DEFENCE SERVICES ASIA and partners OEMs

Health, Safety & Environment

· Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

· Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

Continuous Improvement and Innovation

· Lead by example the Continuous Improvement and Innovation initiatives in the company.

· Pilot Company Lean and Improvement projects. Review progress, deliverables and gains for key innovations

· Be a driving force in the Participative Innovation, ONE SAFRAN and Green Belts Improvement

· Spearhead the QRQC, SQCDPI, 5S, Root Cause Analysis, ONE SAFRAN methodologies to be best in class.

Perform any other duties as assigned

Experience and Qualifications:

a) Degree in Mechanical/Electrical/Aeronautical Engineering

b) At least 5 years of Aviation Engineering experience, Technical Support Aircraft Maintenance and Repair Operations, in OEM or MRO environment

c) Proficient in product support and trouble shooting procedures

d) Serviced-oriented with hands-on experience of customer support.

e) Effective Project Management and interpersonal skills

f) Experience in calibration requirements and procedures

g) Proficient with Microsoft software applications

h) Working knowledge of the Aviation Airworthiness requirements like Part 145 is advantageous

i) Sound knowledge of quality systems such as ISO9000 and AS9110

j) Excellent attitude, good team player, motivated, driven, committed, reliable. Take ownership of the projects

k) Ability to multi task in a dynamic environment

l) Excellent communications skills. Well versed in written and spoken English

m) Able to think ahead, process data, make decisions and solve problems.

Key Responsibilities

1. Understand, research, and resolve internal and external application and systems issues.
2. Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
3. Participate in product testing, documentation reviews, and user conferences.
4. Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
5. Attend Applied Materials’ classes in designated product line and external classes for third-party software.
6. Provide on-going training to customers for technical and systems issues.
7. Deliver updates and reports to managers, partners and peers

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

Additional Job Description

Basic knowledge in UNIX programming, database and server Process Diagnostic and Control knowledge is preferred.

Job Description

• Manage customer complaints & implement effective corrective/preventive actions to eliminate re-occurrence of complaints
• Perform initial failure analysis on customer-returned samples
• Act as a key driver to closely work with the Production and other functional team, so as to provide timely 8D-resolution to close complaints within set time frame
• Verify the effectiveness of the solution and drive continuous improvement initiatives to achieve set objectives
• Organize, and prepare within functions of the organization for the customer audit. Follow up on the audit findings and ensure timely closure of the corrective and preventive actions
• Visit customer site for field investigation and gather information for determining the cause of the problem
• Provide periodic reports to Module Customer
• Support the third party audit (CQM, CB /ISO audit)
• Assist Quality-EHS Manager to respond to customer on other request from customer eg. Customer visit, customer audit

Requirements

• Degree in Mechanical / Manufacturing Engineering or equivalent
• Demonstrated leadership as a change agent in driving improvement initiatives, & implement effective corrective/preventive actions
• Strong oral, written, influential communication and presentation skills
• Must be able to interact effectively with all internal departments and representatives
• Action-oriented and possesses strong problem-solving abilities, interpersonal & communication skills, influencing-skills to work with suppliers/customers as well as internal teams
• Familiar with 7 QC tools, statistical analytical tools
• Good interpersonal skills and closed-loop thinking
• Highly motivated & independent individual that can integrate & participate in a team environment
• Good process knowledge in the smartcard, semiconductor back end process is an advantage
• Certified Six Sigma Champion, Black/Green-belt with extensive experience in leading improvement projects would be an advantage
• Minimum 5-years’ relevant work experience in QA functions and handle customer quality-complaints and quality assurance audit

Job Description:

• Liaison with customer reps on documentation procedures
• Update and review QMS documentation
• Conduct external and internal audits
• Analyze and follow up on audit findings
• Implementing Quality improvement programs or campaigns
• Conduct training on Quality and Safety
• Carry out investigation into incidents, accidents and customer complaints
• Carry out surveillance on work compliance, safety, good housekeeping and proper documentation

Job Requirements:

• Professional Certificate/NiTEC, Diploma
• Conversant with Airworthiness requirements and / or Quality Management System (AS9100)
• Internal auditor trained (ISO9001/AS9100)
• Knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment 1 to 2 years' experience in aviation
• Possess valid class 3 driving license is an advantage

Responsibilities:

• Responsible in the transfer of Bench/Equipment
• Responsible for the setting-up of means and tools required for multiple pilot, repair and production lines with adequate support from the Central Engineering Team
• To conduct and support the necessary interfaces, technical negotiation, follow up on supplier realisation and managing of installation and transfer

Requirements:

• Diploma in Electrical, Electronics or Mechatronics Engineering
• Understanding of engineering drawings, schematics, tool/bench drawings and other technical documents
• Flexible and ability to adapt to quick changing environment
• Ability to work in a system-software integrated test bench environment
• Ability to learn and work with new and diverse technologies

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Meeting regular sales targets and coordinating sales projects;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Engineering preferably in Mechanical/Electronics/Electrical/Industrial or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience
• Immediately available or start work within short notice

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!

We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.

We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!

WHAT WILL YOU DO?

- Write code as part of a diverse and multi-skilled development team

- Design and architect innovative, modern architectures and follow best practices

- Champion a focus on software qualities such as testability, security, scalability, operability etc

- Work with state of the art technologies to solve genuine, real-world problems

- Champion good agile practices that provide a foundation for iterative product development

- Build strong relationships with product managers, designers and business team

- Enjoy working in a diverse, dynamic, collaborative, transparent, environment where everyone's ideas and opinions are equally valued

- Demonstrate and communicate a passion for implementing highly scalable and maintainable backend services

- Share technical solutions and product ideas through design review, pair programming, code review and technological discussions

WHAT EXPERTISE YOU NEED TO HAVE?

- 2+ years of hands-on development and delivery experience with a broad mix of languages and technologies

- Experience working with Agile, Lean and Continuous Delivery approaches, such as Continuous Integration, TDD, Infrastructure as Code etc.

- Deploying your own code to production with a CI/CD pipeline

- Working with relational databases and interacting them with ORMs

- Experience building cloud native scalable software architectures-

API design and structure, especially in collaboration with the frontend team

- Building software in a security-conscious way, especially keeping in mind things like the OWASP top 10 vulnerabilities

- Strong people skills that contribute to an open and collaborative environment

- Experience in communicating ideas and decisions to a variety of team members

- Working closely and proactively with product managers and designers to deliver a high-quality user experiences

Please also let us know if you have experience with any of the following, although these are not required:

- Infrastructure-as-code tools like Terraform

- Experience working in the travel industry or with B2C platforms

Below are the technologies we primarily use. However, we'll always choose the best tool for the job (maybe you can suggest one?), so don't consider this list either exhaustive or immutable:

Languages / Frameworks: Python, GraphQL, Open AI

Infrastructure: Amazon Web Services, AWS Lambda

If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!

Job: Product Development Engineer/Manager

· 5 days week (8am to 548pm)

· Changi North

Requirements

· Mechanical Engineering degree

· Proficient in English language

· CAAS L11 / M10 (preferred)

· Knowledge of CAAS, EASA, FAA regulations

· Part 21 manufacturing and/or Part 145 MRO experience

· Experience in aircraft interior work (preferred, not mandatory)

· In-depth knowledge in DOA for Part 21 manufacturing engineering development work

· In-depth Knowledge in Part-145 repair development work

· Knowledge for SRM, CMM and technical data interpretation

· Integrity to ensure safety compliance to aviation requirements

· Team player

Role & Responsibilities

· Review repair work scope report for correct repair callout

· Review BOM list to ensure correct spares and consumables procurement

· Review and approve repair traveller prior to repair work

· Coordinate with Operations to ensure proper tooling available in workshop

· Development of Part 21 product engineering work for DOA approval

· Development of Part 145 repair engineering work for repair capabilities

· Development of production and repair shopfloor work flow with Operations

· Review production and repair work cycle time with Operations for optimum manpower deployment

· Conduct First Article development, evaluation and qualification for new product and new repair capabilities

· Filing of engineering work packages

· Work closely with Operations to ensure compliance in workshop for proper tooling availability, process improvement, workshop layout optimization and manpower planning.

· Ad-hoc assignments

Key Responsibilities

1. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
2. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
3. Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
4. Knowledge of 2 or more processes on 1 or more technologies

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Job Description

Key Responsibilities

• Intermediate knowledge of NPME role. Independently develops, implements, and releases new product BOMs for complex modules and product structure. Works with key stakeholders to develop and implement new product manufacturing, test, and sourcing strategies.
• Manages the development and validation of Operation Method Sheets (OMS) for medium complex modules.
• Performs 3D solid model virtual analysis process, including Master Layout (MLO) and Digital Mock Up (DMU). Actively participates in design reviews, providing DFA, DFAe, DFTp, ITO, and operational efficiency improvement feedback to new product development team to drive cost, quality, and cycle time goals.
• Orchestrates change requests and executes change control processes including Non Standard Requests (NSRs), Engineering Change Orders (ECOs), Change Control Board (CCB), Supplier Problem Sheets (SPSs), Engineering Specification Waivers (ESWs).
• Documents product-related issues/enhancement opportunities and performs Root Cause Corrective Analysis (RCCA). Leads the disposition and resolution of issues requiring Long Term Corrective Action (LTCA) for project/program.
• Leads the managed build process for programs/projects.
• Provides technical support and training to Applied and contract manufacturing resources, including piece part suppliers related to new product introductions.
• May perform other duties as assigned.

Requirements:

• Strong understanding of engineering principles, manufacturing processes and design for manufacturability.
• Ability to identify and solve manufacturing and production related problems effectively.
• Ability to exercise judgement based on the analysis of multiple sources of information.
• Curiosity-driven learning and improvement with engineering skills.
• Willing to adapt to changes quickly in fast-paced environment, stay updated with work process.
• Familiarity with product assembly process, and bill of material.
• Experience in model based CAD software.
• Knowledge of product development and its lifecycle.
• Ability to manage projects, set deadlines and work within constraints to complete successfully.
• Strong communication skills to collaborate with team members.

Desired Skills:

• Familiarity with various manufacturing processes such as machining, molding, casting.
• Experience as design, or new product manufacturing or manufacturing engineer.
• Advanced skills in Microsoft Office and Teams.
• Proficiency in model based CAD software.

Education:

• BS in engineering, applied physics or other related field.
• 2 to 7 years of experience is desired.

Our client is a leading global provider of Airport Ground Support Equipment (GSE). They are looking to hire a Field Service Engineer to join their team in Singapore.

This role reports to the Customer Care Manager (based in Singapore).

Essential Duties and Responsibilities

• Travel to customer site to complete a variety of assignments, including but not limited to, commissioning of new equipment, providing warranty troubleshooting and repair support, training customers on operation and/or maintenance of the products, and execution of paid service work to repair or upgrade a customer’s unit in the field.
• Provides and maintains expert-level technical skill on all equipment. Have a good technical/business understanding of the complete product range of the Company equipment. Supervise, manage, and provide technical assistance in equipment troubleshooting and diagnostic support to applicable parties (subcontractors, customers, etc.)
• Development of Product Services sales opportunities at customer site or during communications. Explore customer requirements to promote parts kits, training, repairs, unit inspections, and equipment refurbishment and maintenance (ProCare). In addition, seek out, identify, and effectively communicate information regarding competitive products and services.
• Attend meetings as Company representative to address technical issues, progress schedules and site related issues within the scope of work.
• Identify and track parts required for installation or warranty, coordinate on site activities, communicate technical support and follow up with customers to ensure satisfaction.
• Support the Account Manager with new equipment sales opportunities. Work collaboratively with the Sales team to provide useful resources and specific information on competitors’ equipment in supporting the sales effort.
• Provide customers with estimations on repairs, training, or customer care solutions. Understand and manage field installation budget, on assigned projects, while utilizing cost effective measures to manage daily project activities and to resolve outstanding issues.
• Timely and thorough completion of job documentation. This includes, but is not limited to, service order trip reports, product registration forms, equipment checklists, unit defects identification, credit card expense reconciliation, e-mail communications to internal or external customers, and customer feedback surveys.
• Development and documentation of service-related processes, including but not limited to product repair procedures, work aid documents, departmental procedures, and customer communication forms.
• Work collaboratively with the team of Field Service Engineers to share knowledge and resolve problems.
• Provide liaison support of the regional service offices, including communication with engineering, vendors, and/or other field service representatives to resolve customer issues in a timely manner.
• Ability to speak to all levels of management in relation to customer needs.
• Ability to work with manufacturing on how to better processes for equipment as it arrives to customer locations, i.e., quality improvements.
• Participate and contribute to successful Ad Hoc project management, training program development, instructional development and generic problem analysis on an as-required basis.
• Follow all Company policies and procedures including, but not limited to, the travel policy, car rental policy, substance abuse policy, ISO procedures, expense policy, company cell phone and laptop computer utilization.
• Develop win-win results for the Company and the customer in each situation.
• Relies on experience, judgment, and advanced skills to plan and accomplish assigned goals and objectives.
• Conduct all work in a professional and safe manner with maintaining the sense of urgency that our customers expect.
• Maintain the highest ethical standards, open and honest communication, work with integrity and treat everyone with respect.
• Representative will complete all necessary job preparations for upcoming work accordingly.
• Other projects and responsibilities may be added at the company’s discretion.

Education and Experience:

• Minimum 10 years of technical experience in the GSE industry or similar.
• Associate or bachelor’s degree in a mechanical field or business education is a plus.
• Possess a valid driver's license.

Training Requirements (licenses, programs, or certificates):

• Participation in selected technical and management training programs developed within and identified by the company.
• On-the-job training and working/traveling for development of new hire Field Service Engineer.

Specialized Knowledge, Equipment, and Applications:

• Must have excellent interpersonal and oral/written communication skill.
• Lean / Relentless Continuous Improvement
• Knowledge of industry trends and process improvements with the ability to cost effectively implement while improving performance.
• Strong PC skills in MS Office environment.
• Must have ability to understand complex and technical situations.

Other information:

Work Environment - General office environment with exposure to warehouse environment. Exposure to airport ramp environment.

Travel - To achieve results this person must be willing to travel to customer locations up to 50%-75% of their time, mainly in Asia Pacific, with some other international travel as required.

Physical Demands - Frequent standing and walking. Constantly hearing, seeing, and talking. Able to operate the Company GSE products.

Supervisor Responsibilities – Position will liaise with and influence multiple internal departments from a technical standpoint on all Company products.

Relationship Responsibilities - This person must develop strong intra-departmental relationships and creditability. Must have the ability to develop customer relationships and reinforced by strategic visits. This person will be the customer’s advocate within the company in terms of adding value to the relationship.

Safety - Maintain proper housekeeping and safety standards by promoting proper use of protective equipment, safe operation of all machinery, tools, and equipment as well ensuring they and their teammates are always following safety rules.

1. Performing aircraft servicing, maintenance and repair in accordance with approved maintenance data and customers' requirements.

2. Ensuring that tools and equipment under his/her control are properly maintained, calibrated and correctly used for the jobs.

3. Ensuring safety rules and regulations are complied with at all times.

4. Ensuring working areas are kept clean and free of all hazardous equipment

5. Such other duties, as and when, assigned to him/her by the Lead Mech or Engineer.

6. Subject to performance and experience, Mechanic can be appointed to as a Leadman by Dept Manager.

7. Experience in and Light Checks on A320, A330, B767, B777 & B787 (Preferred)

8. Certification in Aviation Mechanical/Avionics trade or equivalent