About The Role

The Crux Lead INLEC/Production Technician is a dual trade role which is a critical position within the operations team being established which focused on delivery from Execute phase, culminating in a successful Start-up and CRUX Project to Asset handover through to operations. This position is a key role that moves through the Project phase into the future organization operations structure to maintain Crux. A major part of the role will also be to train and mentor future staff to facilitate interventions on Crux from Prelude.

POSITION DESCRIPTION - ACCOUNTABILITIES

The Lead INLEC/PRODUCTION Technician roles and responsibilities will differ between the different phases of the Project Cycle leading up to operations.

IN THE EXECUTE PHASE:

- Work with the Training department to set up competence and training requirements.

- Contribute to and review any Project Engineering activities that requires your support.

- Contribute to the Operations and Maintenance workshops.

- Review and contribute to maintenance work pack development

- Review and contribute to the Compterised Maintenance Management System build.

- Support and build a compile Corrective Maintenance work packs for critical equipment.

FOR ONSHORE COMMISSIONING/FABRICTION YARD

- Gain knowledge on the asset by walkdowns on the asset.

- Review of Work packs to ensure that they are fit for purpose.

- Work with the CSU team for commissioning of equipment thereby gaining knowledge.

- Attend vendor specific training for different equipment

- Support and contribute to handover walkdowns for commissioned systems

- Support CSU team with Preservation and structured walkdowns to ensure equipment and piping are maintains cleanliness.

- Review of permits and isolations to ensure they are fit for purpose.

- Work with Training department to build training packages for new starters from respective knowledge gain through vendor and equipment training.

OPERATIONS:

- Provide assurance and oversight of execution of maintenance scope through the maintenance contractors. Responsibilities include the undertaking of offshore operations surveillance tasks and minor maintenance including sampling and testing. Other activities include safe isolation and purging of plant and equipment ensuring a Safe Work environment to execute the work scopesinclsuive of the relevant steps to bring back the plant or equipment into service.

Experience Requirements:

- Dual Trade Instrument / Electrical Certificate with A Grade Western Australian Electrical License

- Sound technical understanding and experience in various Instrumentation and Electrical systems, with a preference to have a minimum of ten years working in an INLEC role.

- Sound understanding of work preparation and scheduling requirements.

- Excellent communication and stakeholder management skills.

- Experience in mentoring, training, leading, and working within teams and engagement with other disciplines.

- Proficient in coordinating maintenance activities on oil & gas facilities through a computerized maintenance management system (CMMS).

- Understanding of business processes for maintenance

- Maintain flexibility with an ability to perform autonomously in a dynamic work environment

- Experience with analysers with respect to servicing, calibrating, repairing, and troubleshooting.

Skills and Competencies:

- NLEC Dual Trade Certificate (preferred) or Electrician with Instrumentation certification.

- Endorsed Electrical Fitter / Mechanic or Electrician’s License.

- A Grade Electrical License.

About The Role

The Crux Lead Mechanical/Production Technician is a dual trade role for:

- A Mechanical Technician who has Production Technician qualifications or who would like to pursue development as a dual trade Production Technician. OR

- A Production Technician with a MECHANICAL Trade qualification

This is a critical position within the operations team which will be focused on delivery during the project Execute phase, culminating in a successful Start-up and CRUX Project to Asset handover through to the Not Normally Manned (NNM) operations. This position is a key role that moves through the Project phase into the future organization operations structure to maintain Crux. A major part of the role will also be to train and mentor future staff to facilitate interventions on Crux from Prelude. The role will also support the PMCT Crux control room operator where required.

FABRICATION/ ONSHORE COMMISSIONING PHASE

- Gain essential physical asset knowledge and familiarisation.

- Validate SAP PM Task Lists.

- As part of the Integrated CSU team contribute to owner’s team verification of contractor scope delivery.

- Attend vendor specific training for packages & equipment.

- Support and contribute to system & equipment joint walkdowns ensuring identification and inclusion of punch information.

- Support RFT (Right First Time) activities including Tightness (leak testing/ flange management)/ Cleanliness (Preservation).

- Lead onboarding & familiarisation for discipline teams including vendor and equipment training.

- Ensure Permit Vision’s ready for deployment.

- Review and validate operations procedures.

- Review and validate start up procedures.

- Lead discipline teams to ensure onboarding/ familiarisation as per plans developed

OFFHSORE COMMISSIONING, START UP AND LIGHTHOUSE MANNING PHASE

During this phase of the project the Lead Mechanical/Production Technician will continue as part of the integrated CSU team

- Role model for safety and behavioral leadership.

- Ensure safe work practices are being adhered too.

- Working together Vendors and Specialists for facilities commissioning.

- Leading role in execution of Asset lead Start-up Activities

- Support Crux through initial Start-up and troubleshooting

- Onboard identified personnel who will form the future First Intervention Team (Prelude team).

- Assist in managing early operations peak workload and activities to enable steady state operation and transition to NNM Operations.

- Operationalise key processes (Permit Vision, ESP - Ensure Safe Production, Surveillance LoD & Audits)

- Perform Preventative Maintenance activities.

Job Requirements:

- Sound technical understanding and experience in various mechanical systems, with a preference to have a minimum of twelve years working the role.

- Sound understanding of work preparation and scheduling requirements.

- Excellent communication and stakeholder management skills.

- Experience in mentoring, training, leading, and working within teams and engagement with other disciplines.

- Proficient in coordinating maintenance activities on oil & gas facilities through a computerized maintenance management system (CMMS).

- Understanding of business processes for maintenance

- Maintain flexibility with an ability to perform autonomously in a dynamic work environment

- Experience with analysers with respect to servicing, calibrating, repairing, and troubleshooting.

Skills and Competencies:

- Mechanical Certification.

- Endorsed Mechanic Fitter.

Purpose of the Job:

• Conduct engine disassembly from modular level to piece part level, inspect and clean engine piece parts and hardwares, re-assemble engine for testing.
• Perform assembly or disassembly work at section level to meet production schedule.
• Upkeep & maintain assigned equipment, tooling and fixtures
• Support and participate in EHS and Continuous Improvement initiative

Key Job Accountabilities:

• Ensure all maintenance activities are conducted in accordance to engine manuals, approved technical data and regulatory requirements
• Ensure strict compliance to all EHS regulations
• A team player with effective communication/ interpersonal skills
• Ability to support overtime production work on ad-hoc basis as and when necessary

Required Experience and Qualifications:

• NITEC or Poly diploma in Mechanical Engineering or Aeronautical & Aerospace Technology
• At least 2 years’ work experience in disassembly/assembly/inspection in aviation industry
• Prior aviation experience in engine MRO facility will be an added advantage
• Technical skills in lock-wiring, torque application and manual interpretation required

Responsibilities

• Installation, commissioning, and testing of relevant equipment at customer locations
• Provide preventive maintenance and repair services at customer locations under established procedures and techniques, using proper tools, test equipment, and replacement parts.
• Establish and maintain a positive and cooperative working relationship with customers and co-workers.

Requirements

• ITE in electrical engineering or mechanical engineering, or equivalent educational background
• Experience with hands-on related to installation and maintenance, especially on Generator sets. Those without experience will go through on-the-job training.
• Good technical knowledge of electrical apparatus, electric motors, pumps, fans, and blowers
• Hard working, independent, self-sufficient, and customer-oriented individual.Good analytical troubleshooting skills, dynamic, proactive, and result-oriented team player
• Fluent in both verbal and written English, knowledge in Mandarin an added advantage to liaise with clients.

Job Responsibilities:

• Preparation of monthly group consolidation of entities reports.
• Preparation of annual group budget consolidation.
• Analysis of monthly financial statements and budget vs actual performance variances.
• Knowledge of audit and accounting system.
• Support in project financials simulations.
• Support external audit requirements.
• Support ad-hoc duties.

Job Requirements:

• Degree in Accountancy or equivalent
• Experience in audit
• Good knowledge of accounting system & IFRS
• Strong interests in digitalization to improve work processes
• Hands-on, team player and good communication skills
• Committed, able to multi-task & work fast pace

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Translate highly technical specifications into clear non-technical requirements
• Manage the set-up and configuration of systems
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs
• Implement best practices for scalability, supportability, ease of maintenance, and system performance

Qualifications for Systems Analyst

• Bachelor's degree in computer science or information technology, or equivalent experience
• 3 to 5 years experience working with information technologies and systems analysis
• Strong computer, hardware, software, and analytical skills
• Proven ability to assess business needs and translate them into relevant solutions
• Strong understanding and knowledge of the principles and practices associated with database maintenance and administration
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
• Working knowledge of a wide variety of programming languages
• Excellent analytical skills

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Preventive Maintenance Technician- Troubleshoot, repair and maintain food production equipment- Execute emergency breakdown protocols- Assist in resolving downtime issues- Clean equipment and maintain equipment hygiene requirements for production use, after installation and/or repairs- Collate and coordinate maintenance work, at times need to work with contractor- Comply with cleanliness and safety regulations while setting up and maintaining food manufacturing equipment- Able to perform ad-hoc duty when require- Basic electrical and refrigerator knowledge- Prepare maintenance reports/records in relation to the work assignedRequirements- Minimum 1 Year of experience in maintenance work and engineering field, preferable in food manufacturing- “O” leave / NTC3 or NITEC in Mechanical Enginnering- Able to performance Shift- Willing to learn new skills- Positive work attitude

We are looking for air con apprentice or technician, not necessary to have experience in air con work, fresh grade welcome to apply but must willing to learn.

- Perform servicing, repairing and replacement of air con and cooling system for Server Room, HDB, Condominium, Private house.

- Attend customer enquiries and complaints.

-Able to start work immediately.

Interested applicant kindly submit resume to [email protected] or call 9058 2010.

PC Refresh Technician

We are looking for experienced junior and senior full-time PC refresh technicians to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description

• To carry out repair & maintenance and electrical works

Requirements

• Minimum NTC 2/3 in electrical or equivalent
• Min 2 years hands on experience in maintenance and electrical work
• Possess good interpersonal, supervisory skill and initiative
• Independent and able to work under pressure
• Mature and outgoing

If you wish to be part of our DYNAMIC TEAM, click APPLY BUTTON NOW!

We regret that only shorlisted canndidates will be notified.

Thank you!

Job Description

• To carry out repair & maintenance and electrical works

Requirements

• Minimum NTC 2/3 in electrical or equivalent
• Min 2 years hands on experience in maintenance and electrical work
• Possess good interpersonal, supervisory skill and initiative
• Independent and able to work under pressure
• Mature and outgoing

If you wish to be part of our DYNAMIC TEAM, click APPLY BUTTON NOW!

We regret that only shorlisted canndidates will be notified.

Thank you!

Be proficient in the use of company tools.Perform housekeeping duties around the jobsite and Company premises.Capable of working at heights.Complete detailed Daily Work Report.WACEL Concrete or Soils, and Hazmat certifications desired.Observing, testing and sampling soils. aggregates, concrete and asphalt according to applicable standards.Quality control of work performed.Clean and maintain integrity of Company tools and equipment.Operate all Company equipment.Loading and unloading trucks.Preparing field reports and assisting with laboratory testing.Demonstrate an ability and willingness to learn all aspects of thermal/moisture protection. Daily interaction with clients and team members.Understand and demonstrate safe work practices. Interacting with contractors, clients, and GTA personnel to evaluate site conditions and participate in work progress meetings

The Company provides the selected staff with a good gross salary package with shift and phone allowance. Staff will also be entitled to variable bonus and medical and dental benefits.

This role requires staff to work shifts, six days a week. High Gross Salary.

Job description and requirements are as follows :

• Hands-on perform routine/periodic inspections, monitoring and checks on a variety of building services/facilities, follow up with the submission of checklist/report/defects list to the Manager and carry out necessary rectification works;
• To perform Installations, troubleshooting, preventive & corrective maintenance work on air-conditioning, mechanical ventilation systems and electrical systems – power & lighting, fire protection systems, building management systems, plumbing & sanitary systems;
• Attend to breakdowns, complaints/feedback, and tenant service calls on building services/facilities, perform relevant repair works and follow up with the submission of relevant service/maintenance reports to the Manager;
• Inspect, supervise and check on contractors and ensure that all maintenance, repair and replacement works and services undertaken by them are carried out properly and satisfactorily in accordance with the designated work scope and specifications;
• Supervise works carried out by contractors to ensure compliance with a method statement, risk assessment and workplace safety.
• Hands-on and able to carry out handyman and breakdown maintenance works (e.g. electrical, sanitary, plumbing, minor repairs etc.)
• To certify the completion of jobs undertaken by contractors.
• Check and keep stock of inventory and submit requests for purchases.
• Recommend improvements, cost savings measures, inventory control, etc.
• Attend to any other duties as and when required by the Manager

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC in Electrical and/or Mechanical or equivalent.
• at least 3 years of experience in building servicing
• Weekly rotating shift duties (3 shifts) - 7am to 4pm, 2pm to 11pm, 1030pm to 730am
• 6 days work week

Interested please apply or email to [email protected]

• Perform routine preventive maintenance tasks and calibration as per standard operation procedures.
• Carry out fault troubleshooting and equipment failure recovery.
• Review, update and maintain R&M inventory to ensure necessary parts are readily available for repair and maintenance.
• Monitor operation and performance of facility equipment on a daily basis and make adjustments as needed. Eg: HVAC, Air compressor, BMS system, DI water system, UPS.
• Coordinate and supervise contractors to ensure necessary services are provided and meet Company standards.
• Support and execute Capex project to realization.
• Mentor and provide guidance to junior technicians.
• Receive the appropriate training and contribute as a Company Emergency Response Team (CERT) member.
• Perform other duties as specified by Management.
• Be aware of the quality policy and contribute to achieving quality goals by following all related procedures and work instructions. And by doing so adhere to the requirements of the ISO 9001 standard applied within the company, where applicable.
• Practice safe working habits, follow all IDT safety policies, perform safety checks on equipment and systems, and identify, correct, and report potential safety hazards.

Responsibilities:

• Must have basic technical experience with knowledge in air-conditioning, chiller, ACMV, or HVAC systems.
• Perform servicing, maintenance, and troubleshooting of air-conditioning systems when required.
• Possessing a Class 3 driving license will be an added advantage.
• Good understanding of HVAC equipment operation in water-cooled/air-cooled chilled water systems such as chillers.
• Hands-on, hardworking, and able to multi-task.
• Able to read Electrical Single Diagram and trace electrical power and control circuit.

Requirements:

• ITE in Mechanical Engineering, or equivalent educational background.
• Strong experience in HVAC/ACMV.
• Strong communication and interpersonal skills, with the ability to work collaboratively with clients.
• Possessing a Class 3 driving license will be an added advantage.

Suitably qualified candidates are encouraged to apply online.

· Technical design, administration, implementation, troubleshoot and management of Network and Data Centre infrastructure.

· 24x7 Operations Support including scheduled on-call duties.

· Vendor management, project management for network related projects and provide support to other Technology projects.

· Documentation including RFQ/RFP technical specifications/diagrams, operations manuals/guidelines.

· Backup role for Data Centre Facilities Management services including audit support and/or additional tasks assigned by supervisor.

Essential Duties and Responsibilities:

Planning

· Key Technology roadmap and planning

· Proactive Capacity Management & Planning

· Perform growth projections on network infrastructure resources.

· Proactive capacity and usage monitoring and plan for the required upgrade (s)

· Plan for and perform capacity upgrades by scaling up of resources or scaling out in terms of addition of additional component upgrades.

· Network Security hardening

· Proactive Availability Management and Planning

· Manage and maintain the network infrastructure and the data centres to meet business availability requirements.

· Perform availability review on network infrastructure resources.

· Identify and provide recommendations to achieve required improvements to meet business required availability requirements.

· Implement approved availability enhancements.

· Plan and consolidate all change activities that require downtime where possible, in order to reduce the disruption to production service availability.

· Plan hardware/software/firmware update, refresh or replacement to ensure they remain under vendor/manufacturer supported version timely.

· Support systems security hardening reviews

· High Availability (HA)/Failover and Backup/Recovery configuration and setup to meet required Recover Time Objective (RTO)/Recovery Point Objective (RPO)

· DRP/BCP (Disaster Recovery Plan and Business Continuity Plan) procedure build, update, verify and actual procedure execution.

System and Service Administration

· Perform monitoring health status of multiple environments 24*7

· Perform access control management.

· Identifying and documenting dependencies and interfaces between network, systems, applications and databases to ensure the applications and associated Service Level Agreements (SLA) can be met.

· Support periodic audit review exercises by providing the required information and to perform the remediation actions to close all audit findings.

· Inventory, Assets and License tracking and updates to ensure compliance.

· Maintaining technical documentation for configurations/setups

· Ensure the data integrity, configurations and data/applications synchronization of DEV/UAT/Production/DR or other established environments.

· Ensuring the various systems interfaces, system flow and data exchanges between components and servers are functioning.

· Preparation and setup of test environments for applications (setup/patching/upgrade/enhancements or new projects)

· Ensure proper backup and recovery of system (based on backup/recovery schedule)

· Ensure proper logs and archival and manage the tape restoration test successfully at least once every 6 months.

· Perform scheduled periodic BCP/DRP exercises (switch over and switch back and testing)

Requirements:

· Degree in IT or engineering or equivalent.

· Minimally possess technical network certification (CCNP-Routing and Switching and Data Centre) or higher.

· Minimum of 5 years’ experience in supporting, maintaining and implementing Network and/or Data Centre Facilities Management (Cisco/Alcatel/Juniper Inter-Networking Solutions) technical administration and support.

· Excellent understanding of common network technologies, including TCP/IP, IPsec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists.

· In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS.

· Familiar with the setup and configuration of network security devices such as firewalls, wan optimisers, virtual private networks, and authentication servers etc.

· Proven working knowledge, implementation, and administration experience of high availability Network Security devices (E.g. Checkpoint, Cisco Firepower, SRX, Palo)

· Proven knowledge of DNS, time synchronisation, Proxy, F5 Load Balancers, Infoblox

· Proven knowledge in switch and router configuration, including storage switch configurations.

· Monitor & measure the performance & availability of network devices proactively; implement corrective actions identified to improve performance & service level availability and capacity planning.

· Experience on the various Network Management platforms (E.g. MRTG, Cisco ISE, Algosec etc.)

· Minimum of 5 years’ experience in managing vendors in terms of procurement, writing, and managing RFQ/RFP, project management, problem resolutions.

· Managed network projects successfully with proven track records.

· Working knowledge of DRP (disaster recovery plan) and BCP (business continuity plan)

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.Qualification Required and Area of Discipline

• At least Diploma qualification
• Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Role Responsibilities:

1. ISO related – 9001, 14001, BizSafe- involved in supporting Internal and External Audit

2. Must be hands-on and able to inspect Mechanical parts. Able to detect welding and mechanical appearance defect

3. Must be able to use all measuring equipment especially Trimos,Profile projector, Hexagonal Arm. Others such as Height gauge, Vernior caliper, micrometer, Torque wrench, thread gauges

4. Must be able to read, and interpret all drawing symbols and welding symbols

5. Good personal communication skills with external customers and internal teams. Must be able to work with multi-culture and multi-level people. Provide technical advice and the best method for improving production work

6. Able to support Acceptance Test Plan / Process Management Plan and conduct training.

7. Able to perform FA, Incoming, In-process and Outgoing inspection to meet delivery schedule

8. Ensure all measuring equipment is calibrated.

9. Ensure Maintenance record and Production in-process record is updated on-time

10. Ensure the implementation of corrective actions/preventive action as a result of weekly Source inspection by customers.

11. Must be competent in using a computer and compiling Outgoing Inspection reports to support documents in the customer portal, Microsoft Office and Outlook.

12. Must be able to work independently and as a team to achieve company objectives.

13. To arrange and monitor material for 3rd party Mechanical test / NDT if required

14. Determine a progressive improvement plan

15. Document Control - To ensure all drawings are latest and filed in a proper manner

16. Assists/performs other non-routine duties as assigned by QA Manager.

Requirements:

1. Must possess a minimum of a Diploma in mechanical engineering or equivalent AND a valid Welding Inspector Certificate (CSWIP)

2. Min. 3 years relevant experience in QA

3. Experience in Machining, Metal stamping, fabrication and related secondary processes ( such as welding, plating, and powder coating) industry will be preferred.

4. Good knowledge in auditing skill for ISO9001 and must be a Qualified Internal Auditor experience.

5. Good problem-solving skills and analytical skills i.e good skills in 5S, 8D methodology, 5-why analysis,

6. Good communication skill in both English and Mandarin is needed.

7. Able to work 5.5 days and OT when needed

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are developing innovative RF and microwave systems for communication and remote sensing using RF and microwave components and system-on-chip (RFSoC).

As part of this project, we have a position open for a research engineer who has in-depth knowledge and experience with RFSoC, such as the Xilinx family of RFsoCs.

You will work in a team that designs and tests RF and microwave subsystems.

The following must be included in your resume:
• A summary of RFSoC projects that you were involved in.
• A list of the RFSoC design tools you have experience with.
• A list of programming languages you have experience with.

Qualifications

• Possess a Bachelor or Master degree in engineering
• Several years of experience with radio frequency system-on-chip (RFsoC) or similar technologies.
• Able to work independently and in a team.
• Available for travel for conferences, trainings, and meetings with companies.
• Open to fixed-term contract.

Overview

To support investigators in conducting clinical research according to study protocol, Singapore Guideline for Good Clinical Practice (SGGCP) and other applicable regulatory and ethical requirements and hospital policies.

Responsbilities

Research projects administration - Process and manage qualitative and quantitative study data, including the followings:

• plan, organise and co-ordinate study activities workflow, including participant recruitment and coordination of study teams via regular meetings
• help PIs devise a data management plan for both qualitative and quantitative studies
• be able to help with data collection with patients, including the administration of survey and the conduction of qualitative interviews
• handle data entry (including transcription for qualitative studies) and validation of study data, e.g., ensure that data is correctly recorded.
• maintain records and manage e-filing system for documents related to specific research projects.
• process collected data for analysis purposes, including the maintenance and handling of data employing Excel and basic functions of SPSS
• help conduct literature searches; perform article screening for systematic reviews
• Liaise with stakeholders from other areas (e.g., finance) and coordinate related logistics. Ensure timeliness in making payments to patients/volunteers.
• Track utilisation of budget. Document and tabulate financial payments received and / or made to support the study; assist with procurement;
• Maintain Investigator Site File and ensure that all study documents are complete and up to date.
• During meetings, collate agendas, prepare materials, record minutes and track progress of follow up items.
• Prepare regular reports to HOD and research unit on progress of projects; track achievements and contribute towards preparing regular progress reports to NMRC.

Patient/Research Subject/Healthy Volunteers Management.

• Assist investigators in the screening and recruitment of potential research subjects/patients/healthy volunteers as according to trial protocol.
• Communicate to patients and volunteers on project demands and obtain informed consent.
• Maintain and update screening log & enrollment logs.
• Schedule appointments for patients/subjects.
• Ensure patients’/subject’s compliance to trial medication (if any).

Ensure projects’ compliance.

• Maintain database of patients’/subjects’ data and ensure compliance with confidentiality and PDPA requirements.
• Ensure compliance with the SGGCP and other applicable regulatory and ethical requirements and restructured / polyclinics’ policies if applicable.
• Assist investigators in applying for ethics review and to the Health Sciences Authority (HSA) for clinical trial certificates (if required)

Requirements

• Bachelor’s degree in health sciences or nursing, preferably with experience in recruiting patients for research projects in a healthcare institution.
• Possess strong interpersonal skills.
• Preferably have some experience in conducting focus-group interviews
• Excellent team player with ability to work independently and proactively.
• Meticulous with an eye for detail.
• Resourceful with a creative ability to make things happen.
• Proficient with Outlook, Microsoft Word, PowerPoint and Excel

As a Senior Executive, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Qualification Required and Area of Discipline

• Good bachelor’s degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience
• Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform
• Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Description:

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements:

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends