Main Tasks & Responsibilities :

The System Engineer is responsible for a sub-system along its lifecycle:

- Perform the engineering requirements analysis

- Provides required technical documentation:

· Design Documents (Preliminary, Final)

· Statement of Works for suppliers and external contractors

· Input/output requirement for Interfaces Management

· Input for specialty engineering: RAMS, EMC/EMI, Cyber-Security.

· Input for Installation Management

· Operation and Maintenance documentation

· Training material

- Assists the bid team to scope and cost engineering work packages

- Work with contractors to produce costing, ensure that they deliver on time

- Reports and follow-up the KPIs for the sub-system

- Participate to progress meetings

- Analyses and Correct the Problem Changes Requests

Pre-requisite :

QUALIFICATIONS

- Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)

- Higher degree qualifications are desirable.

- Demonstrated engineering competencies required for qualification to INCOSE CSEP (or equivalent, or ASEP) are highly desirable.

ESSENTIAL EXPERIENCE

- Minimum of 5 years’ experience in an Engineering role

- Able to decipher technical scope from high level requirements

- Experience with Governmental and/or complex IT Projects

- Strong oral and written communications skills.

DESIRABLE EXPERIENCE

- Experience working on Security projects

- Experience working within a Systems Engineering lifecycle

- Knowledge of Thales Products and Processes

- Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers Singapore, etc.

Key Responsibilities

• To be involve in full spectrum of employee life cycle from recruitment and selection, compensation and benefits, onboarding and offboarding, performance management, employee relations, staff wellness, etc
• Responsible for manpower billing and verification, including raising e forms in myHR for routing approvals
• Budget planning and tracking
• Prepares weekly/monthly HR related reports for management and reporting
• Help oversee department activities and act as a second line support to the HOD
• Undertake other ad-hoc duties/projects as assigned by the team

Requirements

• Degree in Human Resource or Finance and Business related discipline
• Minimum 2-3 years of relevant experience
• Able to manage high volume activities and handle data confidentiality
• Able to work under tight timeline and respond to changing priorities
• IT savvy and proficient in Microsoft Office suite
• Organised, meticulous and proactive
• A team player with good interpersonal skills

We are seeking a motivated and skilled Infrastructure Technician to join our dynamic team. The ideal candidate should have a strong foundation in infrastructure technologies, coupled with a passion for learning and growth.

Oversee infrastructure deployment

• Assist in the configuration of infrastructure such as computer hardware, systems software, and applications software.
• Assist with infrastructure testing and implementation.
• Research emerging cloud and infrastructure technologies.
• Assist with piloting of new tools, technologies, and/or processes.
• Coordinate with third-party vendors for integration of cloud technologies.
• Execute infrastructure operations activities and installation of infrastructure systems according to design specifications.
• Adhere to security requirements and report security issues with infrastructure.

Optimise infrastructure performance and systems

• Support the collation of performance and data performance statistics for capacity planning and reporting of existing infrastructure.
• Assist in infrastructure capacity workload modelling and availability analysis.
• Maintain documentation of infrastructure operations activities, maintenance procedures and tests, and infrastructure optimisation.

Resolve infrastructure-related incidents

• Troubleshoot escalated server, storage and maintenance issues.
• Simulate user problems to resolve operating difficulties.
• Suggest improvements to infrastructure resolution methods and techniques.
• Monitor compliance to procedures and policies for infrastructure-related incidents.

Manage infrastructure upgrades

• Assist with the implementation of agreed infrastructure changes and maintenance routines.
• Document infrastructure change requests and maintenance routines.
• Coordinate planned maintenance and system back-up processes.

Requirements

• Diploma in Computer Science engineering or related discipline.
• at least two years of work experience.
• Basic understanding of networking concept and protocols
• Good familiarity with various operating systems (Windows, Linux, etc)
• Strong problem solving and analytical skills
• Excellent communication and interpersonal abilities
• Eagerness to learn and adapt to new technologies

Job Description:

• Perform in-house and onsite system maintenance tasks related
• Able to do troubleshooting for both hardware & software
• Able to support engineering department activity, daily operation and ad-hoc tasks
• On job training provided
• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience
• Preferably possess Class 3/3A Vehicles license
• Positive attitude and able to work with cross functional teams
• Candidate without prior experience will also be considered
• Able to perform 24/7 standby
• Only Singapore citizens need apply

Job Title: Mechanical Technician(ID8193)
Location: Tuas, Singapore
Working Hour: Mon to Fri 8:am - 5:30pm
Salary: $2000 - $3500

Job Description:
Conduct routine services and machine maintenance
Repair or replace machine transmissions, brakes, engines and other associated parts
Change engine and hydraulic oil, brake checks etc

Requirement:
Knowledge of diesel engine components and operational mechanisms
Problem-solving ability
Physically fit

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Title: QC Assistant & Laboratory Technician (Construction) ID9034
Location: Geylang Bahru
Working Hours:
Monday to Friday: 8am-5pm or 9am-6pm
Salary: $2,000 to $3,000
Benefit:
*Bonus given with 14 days AL

Job Description:
• Perform material testing and cube compressive strength test for in-house and lab trial test cubes
•Record test data and assists to QC / Service / Technical Engineer to raise cube failure report
•Compiled the test cube results from external laboratory and keep proper filing of the test reports
•Housekeeping of the quality control laboratory and ensure inspection and test activities are in accordance to the established procedures.
•Assist the QC / Technical Manager in the effective implementation of the quality system.
•Oversee and ensure the calibration system for plant is implemented.

Requirement:
‘O’ Level or minimum 2 years of relevant experience

Responsibilities:

• Perform engineering testing and evaluation with respective engineering crews which contain specific requirements with automated machine And also manual processing flow.
• Utilize micron system, and perform operation on semi & automated machine software.
• Manual label sticker onto the drives specially based on reference data given on website.
• Loading panel into machine for processing and remove them once is done
• Loading drives into measurement system and enable the system run via PC systems
• Manuals assemble drives with Top & Bottom enclosure with electronics screw drives specifically based on Bill of Material.
• Work accordingly to SOP, training will be given.

Requirements:

• Perform Operator Job and work 7am-7pm
• Follow break time strictly, 15Min morning tea break, 30Min lunch tea, 15min tea break in the afternoon.
• Compliant with all the safety and ESD protocol.

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Responsibilities:

• Configuring and maintaining the networked computer system, including hardware, system software, and applications.
• Ensuring data is stored securely and backed up regularly.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Replacing and upgrading defective or outdated components when necessary.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer system.
• Providing technical support when requested.
• Documenting processes within computing system.

Job Requirements:

• Diploma in Information systems or information technology with at least 2-3 years of healthcare administrative experience.
• High-level knowledge of commonly used software, hardware and applications
• Experience in using Microsoft 365 suite of software and tools, SAP and other IT Systems for operations such as CCTV, Access Control, Visitor Management, Procurement, Data Analytics.
• Basic understanding in healthcare subsidies is a bonus
• Proficient with Microsoft Office applications.

To support engineers on related project request

Deliverables and Results
Ensure assigned task is completed on target

Requirements:

• 2 years of experience in relevant industry preferred
• Exposures to semiconductor wafer testing and final testing
• Experience in logistic planning, coordination & execution will be added advantage.
• Fresh graduates with positive attitude are welcome to apply

Education:
Diploma or NITEC in Engineering

Professional Background & Experience:
Experience in Semiconductor environment is a plus

Prior Knowledge:
Basic Technical/Hands-On skill

Language Skills:
English

Certificates:
Diploma/NITEC or equivalent

Apply to [email protected] with cv in word format with current and expected salaries.

Are you a detail-oriented and organized individual looking for an exciting opportunity to contribute to a dynamic team? We're seeking an Office Administrator to join our growing company and help ensure smooth day-to-day operations.

Responsibilities:

• Office Administrative Support: Provide administrative assistance to various departments and oversee the efficient functioning of the office, including managing office supplies, equipment, utility accounts, and facilities;
• Front Desk Operations: Greet visitors, receive payments, answer phones, and direct inquiries to the appropriate person or department;
• Document Management: Maintain electronic and paper filing systems, ensuring documents are organized and easily accessible;
• Vendor Management: Coordinate with vendors and service providers for office maintenance, supplies, and other related services;
• Event Coordination: Assist in planning and organizing company events, meetings, and workshops as needed;
• Assist HR Department: Support HR initiatives such as onboarding new employees, maintaining employee records, and administering office policies;

Qualifications:

• Previous experience in office administration or a related field preferred;
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook);
• Excellent organizational and multitasking abilities, with a keen attention to detail;
• Ability to work independently and collaboratively in a fast-paced environment;
• Positive attitude, with a willingness to take on new challenges and responsibilities;
• Diploma equivalent and above, or equivalent experience preferred.

Benefits:

• Competitive salary
• Health insurance and medical coverage
• Paid time off and holidays
• Professional development opportunities

Others:

• Work Location: Bukit Batok
• Work Time: 9:00 ~18:00, Monday to Friday (Exl. PH)

If you're ready to take on a diverse and rewarding role as an Office Administrator and be part of a supportive team environment, we'd love to hear from you! Apply now with your resume sending to [email protected]

Job Description

Family Description

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

Subfamily Description

Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.

Responsibilities

• Expertise in GPON and Nokia FN product like Nokia 7360

• Should possess good experience in AMS and associated plug like VAPs SDC/IDM/APC and OAD

• Exposure to Nokia Altiplano access controller

• Experience in handling migration exposure to third part migration.

* Verify interoperability with network elements.

• Works according to implementation plan.

• Executes pre-defined integration tasks, configuration tasks and test cases.

• Understands customer requirements.

• Supports troubleshooting activities.

• Performs tasks with a moderate level of guidance and within guidelines and policies

• Analyses information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.

Qualifications

Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

Specialised or broader knowledge of theory and principles within a professional discipline. Typically, 4 to 6 years directly related experience and a graduate equivalent degree(BE).

We work with:

• Operating systems: Linux

• Methodologies: CI/CD

• Next generation technologies

Your skills and experience

• GPON Domain Knowledge

• Kubernetes and Docker

• Exposure to cloud

• Knowledge of NOKIA FN products such as SDAN, AMS, Nokia 7360

•problem solving and analytical skills

• team-player attitude

• good spoken and written English

Description:

NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.

Responsibilities

• Undertake project management responsibilities to oversee data-related initiatives and ensure they meet established timelines and deliverables.
• Drive the development of analytical solutions to generate actionable insights, supporting decision-making, planning, and resource allocation in alignment with NUHS priorities and goals.
• Facilitates collaboration among cross-functional teams, manages stakeholders and ensures the successful implementation of data initiatives that improve patient care, operational efficiency, and organizational effectiveness, in compliance with data privacy and security regulations
• Collaborate with data teams and stakeholders to extract, interpret, and creatively visualize data. Transform raw data into meaningful information, ensuring accuracy and efficiency in data interpretation, analysis, and reporting.
• Develop, maintain, and enhance interactive dashboards using tools like Tableau.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or equivalent work experience.
• At least 5 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions, and manage multiple priorities.
• Possess can-do attitude and work independently in ambiguous situations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.
• Familiarity with healthcare setting is a plus.

Job Description & Requirements

Service Engineer/Service technician is responsible for the commissioning, maintenance, and repairs of SMARDT Chillers and related products and services. He/She works closely with the service team and other department staff, ensuring the highest levels of customer service, assistance, and advice at all times.

· Carry out the commissioning, maintenance, service repairs and assembly of SMARDT Chillers throughout the Singapore region, including breakdown repairs that may require working outside of normal business hours.

· Work closely with the Service Team and other department staff to identify and communicate service-related matters that will assist Smardt customers and products.

· Support the achievement of Smardt direct service provision in the Singapore region, while always maintaining safe work practices.

· Regular housekeeping.

· Other duties as required.

Requirements:

· Must be a qualified and licensed air conditioning technician working in the HVAC industry for min. 5 years.

· Must have experience working with central plants and chillers

· Centrifugal refrigeration compressor and oil-free compressor experience will be highly regarded

· Solid grasp of Chiller Controls and Plant Control Systems is essential

· Computer literacy is essential

· Experience in Training others is highly regarded

· Experience in offering remote technical support is highly regarded

· Experience in travelling to offer product support is highly regarded

· Other language skills highly regarded

Job description

Key Responsibilities:

• Provide technical support for PC, server, network and system infrastructure to company’s local office as well as overseas offices.
• Maintaining IT operations such as applications, email systems, hardware, software, and network security tools
• Responsible for the infrastructure setup, administration and maintenance
• Spotting inefficiencies in an organization’s computer network and making recommendations to address weaknesses.
• Monitor and perform proper remedy actions to ensure the stability, reliability, security and performance improvement of the whole infrastructure.
• Manage system storage, backup and restore operation
• Perform feasibility study on market solutions and technologies for continuous improvement.
• Prepare and maintain documentation.
• Migrate email server to MS365 & Setup Outlook using O365.
• IT administration, users permissions etc.

The qualifications & experience required are as follows:

• Recognized degree/diploma or equivalent in Information Technology
• Engineering or related discipline with at least 4 years’ relevant experience in system & network administration, IT administration, users permissions etc.
• Good written and verbal communication skills in English (with Chinese would be a credit)
• Able to work well independently
• Possess a strong interest and self-motivation to install, configure and maintain system/network services, equipment and devices, provide system/network support and request, investigate, troubleshoot issues and provide resolution, i.e. including managing user accounts and access
• Competent and having a sound knowledge (Configure and troubleshoot) of various network protocols and topologies, including a broad knowledge of WLAN, switches, routers, servers, IPS/IDS and firewalls
• Able to perform network monitoring, verifying the integrity and availability of all hardware, network resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, and related administration tasks
• Able to administer anti-virus, anti-spam and network security system
• Experience with implementing the network devices hardening requirements
• Relevant experience in monitoring and reviewing performance of network and ability to perform capacity planning
• Certifications in CCNA and or CCNP would be beneficial
• Prior experience of using NAV or MicroSoft Business Central, experience of migrating to and maintaining M365 accounts would be a benefit.

Salary: $4,500.00 - $5,500.00 per month

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Monday to Friday
• Weekend availability for urgency situation

Schedule:

• Monday to Friday
• Weekend availability for urgency situation

· Carrying out diagnostic for van and lorry

· Carrying out mechanical repair for van and lorry

· Carrying out electronic repair for van and lorry

· Carry out engine overhaul and chassis repair

· Able to repair air condition

· Conduct preventive maintenance for vehicle

· Ensure that all work order is carried out accordance to the schedule

· In Charge of Vehicle movement and parking

REQUIREMENT

· Min. 5-year relevant workshop experience dealing with commercial vehicle

· Familiar with light to medium size van & lorry and the servicing of major brand such as Toyota, Nissan, Mitsubishi, Isuzu and Hino

· Familiar with both Petrol and Diesel engine

· Possess positive learning attitude & a good team player

· Good interpersonal and communication skill

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Executive/Senior Executive, NUHS Education & Research Office (2 years contract)

Job Responsibilities:

To leverage data-driven insights and analysis in support of the overall mission and objectives of NUHS, aiming to improve patient care outcomes, enhance operational efficiency, drive innovation, and advance research, thereby contributing to the DataIU's mission of enhancing data-driven healthcare delivery, operational excellence, and research advancement.

You will be responsible for the following areas:

1. Data Sourcing and IntegrationAcquire, organize, and integrate diverse healthcare data sources, including EHRs, claims data, clinical trial data, and public health surveillance data.
   Ensure accuracy and consistency of data by applying knowledge of coding systems like ICD-10 and utilizing SQL for data querying and manipulation.
   Performance Measure: Timeliness and completeness of data integration, accuracy of data queries, and adherence to coding standards.
   
2. Statistical Analysis and Insight GenerationConduct advanced statistical analysis, data mining, and visualization techniques to uncover trends, patterns, and insights within healthcare data.
   Utilize statistical software packages (e.g., SAS, R, Python) and data manipulation libraries (e.g., pandas, dplyr) to perform analyses.
   Performance Measure: Accuracy and reliability of statistical analyses, effectiveness of visualization in conveying insights, and ability to derive actionable conclusions.
   
3. Reporting and CommunicationDevelop clear and concise reports, dashboards, and presentations to communicate findings and insights to stakeholders.
   Ensure reports are tailored to the audience and adhere to ethical and privacy standards regarding patient confidentiality and data security.
   Performance Measure: Clarity and relevance of reports, effectiveness of communication in conveying insights, and stakeholder satisfaction with reporting.
   
4. Continuous Improvement and ComplianceContinuously improve data management processes, data quality assessment methods, and reporting methodologies.
   Stay updated on ethical considerations and privacy regulations related to healthcare data handling, ensuring compliance with standards such as HIPAA.
   Performance Measure: Implementation of process improvements, adherence to ethical and regulatory standards, and contribution to overall organizational efficiency and compliance.
   

Job Requirements:

• Professional degree in quantitative field such as statistics, mathematics, computer science, epidemiology, public health, or related fields.
• Proficiency in statistical analysis, data mining, and data visualization techniques. Experience with statistical software packages such as SAS, R, or Python for data analysis and manipulation.
• Database Skills: Knowledge of SQL for querying and analyzing healthcare databases.
• Ability to interpret and analyze healthcare data to identify trends, patterns, and insights. Experience in preparing reports, dashboards, and presentations to communicate findings to stakeholders.
• Proficiency in programming languages commonly used in data science, such as Python or R.
• Experience with data manipulation libraries (e.g., pandas, dplyr) and visualization libraries (e.g., matplotlib, ggplot2).

The Candidate will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

- Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committe
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committe
  Antimicrobial Stewardship Committe
  Clinical Ethics Committe
  Infection control Committee
  
• Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  

- For clinical performance measurement:

• Monitor and collate data forHospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  
• Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

- Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

- Conduct JCI / ESS (or equivalent) activities.

- Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

- Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

- Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

- Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

- Assist in preparing budget proposal (if required)

- Other Medical Affairs Activities

• Prepare presentations for HO / MO orientation (if required)

- Prepare papers for Medical Board, NUHS Board and MOH as and when required.

- Any other assigned duties.

Job Requirements

- Possess Bachelor’s degree with experience in a hospital setting

- Experience in Quality Management/Assurance in an acute care hospital will be an added advantage

- Computer skills in Words, Excel, Access and PowerPoint

- Basic statistical skills

- Keen interest in developing databases and reports relating to clinical QA

- Strong interpersonal skills, be meticulous, self-initiated and independent

.Job Description

• To carry out maintenance and repair to ensure equipment are in good working conditions and quality
• Maintaining of records and repair activities
• Basic plumbing installation knowledge
• Perform other tasks as assigned by the Management

Job Requirement

• Candidates without experience but possess the right attitude will be considered
• Possess Class 3 licence
• Able to work independently
• Responsible and able to work in a team
• Good interpersonal
• Plumbing knowledge will be an advantage

Job Purpose:

Perform technical duties under the supervision of pharmacists to ensure safe, efficient and timely distribution of drugs in NUH. Assist the senior pharmacist in charge to provide supervision to pharmacy support staff and to coordinate activities within a section to ensure smooth workflow and continuous improvement. Dispense medicines to the patients according to department policies and guidelines.

Job Responsibilities:

Pharmacy Operational duties:

• Processing medication order
• Picking, packing and labeling of medicines in accordance to Standard Operatiing Procedures ( SOP)
• Perform the following medication reconciliation steps: counting, sorting and typing of prescription
• Perform billing function

Automation Management:

• Deblistering of drugs from primary packaging ( IPAS and OPAS)
• Manual Unit dose repackaging
• Unit dose repackaging using ATDPS
• Resolve repackaging problems
• Provide oversight for process of automation system
• Ensures that setup of new automated dispensing cabinets are correctly done
• Resolve system transaction problems
• Ensure repackaged products from external vendor are according to specified quality products
• Recommend improved process or with new features
• Manage outsourced repackaging vendors on product quality
• Ensure automation process are optimal

Provision of quality customer service:

• Provide professional and courteous service to all patients/customers

Performing Clinical Duties (to assist pharmacist):

• Nurse Request orders ( For Inpatient and A&E pharmacy)
• Dispensing of medications to patients in accordance to Standard Operating Procedures (SOP)
• To carry out simple bedside counseling at dispensing ( Inpatient)
• Assist in the sales of Pharmacy (P) medications under supervision of a pharmacist in accordance with institutional protocol (OUTPATIENT)
• Supervise the dispensing workflow and ensure that the team maintains high standards of dispensing
• Ensure compliance to dispensing/ medication management policies, SOPs and medication safety policies and guidelines through conducting regular audit

Inventory Management

• Ensure stocks are stocked up properly and tidily according to FIRST-in-First-Out requirement and stipulate storage conditions
• Topping up omnicell ward stock in respective wards
• Ensure a proper system of pre-packing medications
• Ensure correct receipt of goods
• Carry out cycle counts and stock accurately and accordingly to the Standard Operating Procedures

Security Management in the Pharmacy:

• Ensure the security system are active at all times
• Ensures the security of stocks, premises and stored information at all times
• Always alert to security concerns
• Take action to prevent security incidents

Job Requirements:

• Fresh Diploma Graduate (in Pharmaceutical Science) or minimum 3 years (for Pharmacy Assistant job track) pharmacy related working experience in Singapore preferred.
• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science OR foreign Pharmacy degree (not recognised by Singapore Pharmacy Council)
• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)
• Completed NUHS Medication Management Course for Pharmacy Technician (for technicians who are performing clinical duties)
• Possess Aseptic Dispensing Certification (for pharmacy laboratory and cancer centre pharmacy technicians)
• Possess basic dispensary skills
• Have initiative and able to work independently to achieve goals of the department.
• Able to communicate effectively.
• Able to function effectively as member of a team
• Able to prioritize and organize work well

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the National University Health System and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is to support the lead administrator in all CRiHSP’s research oriented activities to achieve its overarching mission. He/she will play a key role in supporting the Centre in its daily operations.

The Executive/Sr Executive will have the following duties:

1. Research Operations

Provide support in required financial functions, including grant management, aligning with NUS policies and coordinating with relevant internal and/or external stakeholders.
Coordinate the development and execution of agreements for research collaborations.
Assist the Centre PIs with ethical compliance matters, such as preparing ethics board applications and preparing for audits.
Assist the Centre PIs in preparing grant applications and progress reports.
Track research project outcomes and grant utilisation on a regular basis – providing summary reports to update the Centre Director and other PIs.

2. Secretariat Support

Support the Assistant Manager in organising the Centre’s teaching and research workshops to upskill the NUHS community on health services research and evaluation.
Arrange and coordinate regular meetings within the Centre and with its various stakeholders.
Assist the Assistant Manager with the Centre’s communication strategy, including the preparation of communication and publicity materials for the Centre.
Perform other related duties incidental to the work.

Job Requirements

• Minimum a Degree in Science or or equivalent fields
• At least 2 years of working experience in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.