Responsibilities:

• Site viewing , co-ordination and oversee ongoing job progress for AV products
• Termination, testing, commissioning and project handover
• Perform preventive maintenance

Requirements:

• "O" Level/ITE/Diploma/Entry level preferable with electrical experience
• Computer/electrical/electronic knowledge will be added advantage
• Preferably possess Class 3 license
• Able to plan & work with sub-contractor to complete the project within a given time frame
• Possess good interpersonal and organization skills
• Good soldering skill on audio & video connectivity
• A good team player customer orientated

• Senior technical resource may serve as technical advisor for team
• Provides specialized technical input to studies and design for staff's specific area of expertise.
• Develops study and design procedures to facilitate high quality cost effective work by others.
• Participates in interdisciplinary review of project deliverables.
• Develops construction cost estimates and estimates of technical efforts for projects.
• Uses expertise in all steps of completing discipline component of PS&E package.
• Performs quality control review of design calculations or drawings.
• Prepares technical specification sections.
• Provides input to the development of engineering budget and schedule to meet requirements.

Who You'll Work With

Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

What You'll Do

• You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers
• Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
• Assist customers in deploying and maintaining Arista’s Network Packet Broker solutions
• Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure
• Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible
• Assist with implementation and change controls
• You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
• Provide bug scrubs and code recommendations
• Provide interface to TAC and internal development teams and the customer
• You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
• Translate complex business requirements into Leaf-Spine Network solutions
• Assist Pre-Sales Engineer and Account Executives with designing Network solutions
• Establish and maintaining strong relationships with key partners
•  Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
• Continue training to maintain expertise
• Ability to understand the client’s business objectives and technical needs
• Ability to meet Service Level Agreements (SLAs) for sales and clients
• Regularly exercises discretion and independent judgment
• Maintain professional relationships with teammates, partners, and clients
• Some travel may be required within assigned territory

Who You'll Work With

We are experiencing tremendous growth and have an immediate need for a self-motivated Pre-Sales Network Systems Engineer to provide pre-sales technical support for our customers and prospects in Singapore.

The Systems Engineer is a critical component of the Arista Sales team. The main responsibility of the Systems Engineer is acting as a trusted advisor to our customers and prospects to identify opportunities, gather requirements and design creative solutions.

Responsibilities:

• You will partner with the Arista Account Managers to understand customer pain points and conduct white board network architectural reviews in addition to conducting Arista product presentations of Arista’s Open Networking Data Center and Cognitive Campus (including Wifi) networking solutions, CloudVision (Network Automation), Security (Network Detection), Endpoint Security and Real-time Fabric Monitoring solutions.
• You will architect, design and propose Arista Data Center & Campus network solutions using leaf-spine architectures (VXLAN, EVPN) and network overlays to capture additional sales.
• Perform hands-on tests to validate customer proof-of-concept setups, Data Center and/or Campus network designs, and network deployments using new products and features.
• Put together design guidelines and recommend improvements to customers for the networks they supported.
• Partner with Sales Team to respond to RFP/RFQs.
• Provide feedback to Product Management and Engineering.
• Represent Arista at SDN and Open Networking industry events and conferences.
• Keep up-to-date on competitive solutions, products, and services.
• Author white papers on technology and products.

The Reliability Engineering & Automations team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The Software Engineer, a highly motivated individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards using best software engineering practices.

As part of the team, you will be required perform design, coding and testing while following the set development standards. The role requires a technologist who has the passion to solve problems, refactor existing code, learn and pick up new technologies based on the needs of the organization, and level-up on existing expertise.

Responsibilities:

• Design, create documentation, and implement new systems, as well as enhance and modify existing software while complying with design specifications, security guidelines, and coding standards.

• The individual should have a passion for delivering zero-defect code.

• Develop scalable real-time low-latency solutions in an agile delivery method

• The individual needs to effectively communicate status, issues, and risks in a precise and timely manner.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions.

If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organization this is the opportunity for you.  Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

About The Role

The Airport projects department of Gunnebo Entrance Control requires a Project Engineer to support its expansion in the Airport passenger processing solutions.

The candidate will oversee delivering of Airport projects globally.

They will work closely with Multiple Stakeholders, in ternal and external, in a successful delivery of projects, on time, within budget and with required quality.

The Projects they will be involved with will be in different time zones and local teams from many different cultures. The Project Engineer will also be required to support some large installation worldwide.

There will also be global travel required for this role dependent on requirements.

What You Will Do

· Work with internal Airport team (Project managers, Bid managers and Product managers) to provide technical, remote or on-site support for installation and commissioning.

· Work with internal Stakeholders such as Engineering Team, Operational teams, Global tech support teams, Spare parts teams and regional Support teams to deliver retrofit projects.

· Enhance Gunnebo documentation for Mass Transit products including and not limited to: Installation documents / O&M / Process Improvement and share all feedback with stakeholders to improve process.

· Assist on installing and testing the products during tradeshow.

· Assist with prototypes, and testing procedures.

· Drive the end to end Training for products: internal and external training

Who we are looking for

Essential

-       Ability to work within a remote multinational team

-       Being a team player with result focused approach

-       Experience in a B to B business model

-       Strong communication skills and adaptability to situations

-       Experience in working in large and complex projects environment involving integration of Hardware in IT environment.

-       Capacity to design optimal solutions taking into account ROI and limitations of each party + risk assessment.

-       Highly Structured and organized.

-       Multi-tasking and ability to work under customer pressure.

-       English fluent

Desirable

-       Previous experience in project management of integration projects within Mass Transit Environment (Airports, Metro, Intelligent Transportation, Fare Collection…)

-       Issue resolution

-       Other speaking languages

Why join us

Are you passionate about sustainability, innovation, safety, and collaboration? Our employees have ideas on how to build a safer and more sustainable tomorrow and the drive and passion to realize them. Our attention to societal trends, and our ability to translate these into business opportunities, alongside our dedication to customers, sustainability and digitalization have earned us a place among the leading companies in our industry.

We believe that building long-term relationships and integrity are keys to success. Performance driven by a forward-thinking attitude, passionate teamwork, and the strong will to continuously learn. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international and diverse and pro-active working environment.  Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

At Gunnebo, we have a bigger mission, we are working For a Safer World. Welcome with your application.

About Gunnebo Group

The Gunnebo Group is a global leader in security offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and Gunnebo Safe Storage we offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world.

Gunnebo Entrance Control specializes in access control solutions enabling customers increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a store, an entertainment area, an industrial area and public transport. We shape the future of people flow management.

Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Team Summary:

The Client Services Team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Testing team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

What a Senior Software Test Engineer does at Visa:

This is an individual contributor role responsible for identifying and resolving issues of simple to moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration and environmental build functions.

In this role, you are expected to:

• Be responsible for programming, testing, implementation, documentation, maintenance and support of systems application software.
• Design, create, execute and report on functional tests against multiple applications.
• Research, create and evaluate technical solution alternatives for the business needs.
• Follow standards in development and testing to ensure compliance with Audit Requirements.
• Follow Quality Control processes according to the Industry Standard practices.
• Actively look for opportunities to enhance standards and improve process efficiency.
• Identify and document software defects in a clear manner and retest using corrected code to resolve the issue in a timely manner.
• Identify and troubleshoot system issues working with development as required.
• Design, document and track test cases in tracking system.
• Identify opportunities for process improvements and efficiencies.
• Work with business representatives, IT Management, IT development, support teams and vendors to ensure on time, on budget, and quality delivery of testing deliverables.
• Coordinate and collaborate with a globally distributed team.

Why this is important to Visa

The successful candidate will be part of a team that designs and develops test designs as well as cases for the Client Testing Organization. The individual will perform functional and automation testing for Visa Processing Services applications. The role holder will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly as well as make decisions with staff members of Client Testing, Product Management, Project Management, Client Implementations and Development.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days a week - Tuesdays, Wednesdays and Thursdays.

Job Title: Assistant Engineer (ID1579)
Location: Pioneer, transport pick up Island wide in Singapore and JB Bukit Indah
Working Hours: 4334 days 12 hours shift (Day or Night or Normal) or Normal Shift Mon to Fri 8:30am – 17:30pm
Salary: $2000 - $3000
Benefit: AL 9 days, AWS, Variable Bonus


Job Description
• To specialise in processes and to perform higher level of troubleshooting and failure analysis
• Guide the technicians and operators to achieve required output and quality
• To check on the supplementary materials change to ensure they are properly done
• To assist Line Engineer to check all the control chart and checklist
• To ensure smooth production operation with production report
• To monitor, troubleshoot and improve the production daily final test yield
• To perform maintenance and troubleshooting of machinery
• Any other jobs as assigned by Manpower supervisor

Requirement:
• Minimum Diploma Electronics / Mechatronics / Electrical / Mechanical discipline
• Basic operation & manpower control knowledge.
• Basic computer software knowledge such as Microsoft Excel or Words
• Good communication skills.

1. Able to manage project and come up with detailed cost, scheduling and managing

2. Fully independent and able to handle project with many stake holders

3. Must be responsible for the safey, timely and high-quality execution of the project

4. Able to design electrical works, Solar works

5. Well versed with AUTO CAD

6. Manage client & subcontractors

7. Recognised University qualification

8. Project Management

Responsibilities

• Develop a fast and efficient JavaScript module to collect data points from user browsers.
• Develop an automated testing suite of the module on multiple browsers on multiple platforms.
• Setup and test the module against malicious tools and the latest anti-fingerprinting technologies.
• Research on the latest browser anti-fingerprinting technologies and as well as the latest browser technologies.

• Minimum Bachelor's Degree in Computer Science, with a strong knowledge of Web Security and Networks
• Experience in JavaScript language is a must
• Passionate and curious about web security and private browsing technologies
• Strong analytical, interpersonal, communication, and presentation skills

Site Engineer responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various project tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and monitoring project performance. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Executive’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.

• Coordinate project management activities, resources, equipment and information
• Break projects into do-able actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

Role & Responsibility

Create and execute a strategic project sales plan that expands our customer base and extends the company's business as set

Meet with potential clients and grow long-lasting relationships that address their needs. Set objectives, train and coach foremen, and monitor their performance.

To Lead maintenance, minor work/project teams, advice remedial proposal, manpower, materials, equipment, tools, consumables, height access equipment and other necessary equipment to undertake the following as

Ability to work under pressure situations and exercise good judgements. Ability to read and understand test equipment, measuring devices and safety manuals. To carry out any other duties and responsibilities as assigned. Perform as a driver to pick up and drop workers and purchase materials when necessary

He prepares quotations, coordinate repair works schedules, liaise with the subcon / repair work team to start and complete the works. Any other works assigned by management

Capabilities and behaviours

A good team player with strong analytical and leadership skills

Possess good technical knowledge of building works and M & E will be advantage. Possess good communication skills and be able to relate to different levels of people.

Ability to plan, organise and supervise a team of technicians and contractors in carrying out planned and ad-hoc maintenance work.

Possess strong leadership and interpersonal skills with good command of spoken and written English

Must be prepared to perform night duties and work on weekends and public holidays when is required

Educations & Experience

Prior experience in building operations in commercial buildings will be an added advantage.

Team oriented and good interpersonal skills.

Diploma or degree in building / Engineering

Only shortlisted candidates will be informed

Salary $2900 - $4500

We’re searching for Software Engineer (C#, .NET) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

1. Design and Development:
   1. Lead the design, development, and deployment of high-quality applications, ensuring stability, reliability, and scalability.
   2. Derive application frameworks based on project requirements and industry best practices.
   3. Adopt AGILE methodology towards continuous enhancements to applications with reference to operation requirements and feedback.
   4. Enable integrations between applications, not limited to Active Directory, SAML, and O-Auth authentication methodologies, and utilizing WinForms and RESTful APIs.
2. Code Quality and Reviews
   1. Ensure applications and source codes comply to IM8 and OWASP standards.
   2. Establish governance for source code management, sharing and security.
   3. Provide consultancy and guidance to junior application developers to ensure on-time, and quality delivery of tasks.
   4. Emphasis on data security, including Data-in-Transit and Data-In-Storage.
   5. Collaborate with auditors on code reviews, code remediations, deployment strategies, and documentation.
3. Project Management
   1. Engage with cross-functional teams to gather requirements and define project scope.
   2. Lead the application team in prioritizing tasks across multiple concurrent projects.
   3. Monitor project progress, manage timelines, and ensure milestones are met.
   4. Coordinate with stakeholders to ensure project alignment with business objectives.
   5. Develop and maintain project documentation, including project plans, status reports, and risk assessments.
4. Troubleshooting and Maintenance
   1. Adopt a systematic approach to troubleshooting, debugging, and resolving application and code issues.
   2. Monitor application performance and implement improvements as needed.
   3. Ensure timely resolution of issues to minimize downtime and impact on users.
   4. Conduct regular maintenance and updates to ensure applications remain secure and up-to-date.
   5. Create and maintain documentation for troubleshooting procedures and known issues.
5. Data Analytics
   1. Implement data analytics strategies to drive insights and informed decision-making.
   2. Analyze application/log data to identify trends, patterns, and areas for improvement.
   3. Develop dashboards and reports to visualize key metrics and performance indicators.
   4. Utilize data analytics to enhance user experience and application functionality.
   5. Stay current with emerging data analytics tools and technologies to continuously improve data-driven decision-making.

Responsibilities:

• Perform on-site installation, troubleshooting and debugging of autonomous vehicle (AV) systems and related components.
• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets.
• Assist in routine data collection and documentation optimization or preventive maintenance.
• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet
• Collaborate with cross-functional teams to facilitate coordination between technical tasks and operational requirements.
• Any other additional duties relating to product and operations support.

Requirements:

• An Engineering diploma or degree in Electrical, Electronic, Mechatronics, Robotics, or Automation.
• Hands-on experience in systems deployment, service engineering, technical support, and/or operations coordination.
• Capability to adjust to a shift-based support working environment.
• Experience working in Linux OS environment.
• Practical expertise in electrical and electronic wiring as well as mechanical systems.
• Familiarity with ROS is a plus.
• A Class 3/4 driving license will be an added advantage.

As a Software Engineer (Frontend), you will gain hands-on experience working on frontend projects. This role offers invaluable insights into building scalable and high-performance software platforms. We are seeking talented and passionate software engineers who are proactive in learning new skills and have the drive to step out of their comfort zones, embracing innovative methods to solve complex problems. There will be many opportunities to explore new tech stacks and to work on advanced technologies. The ideal candidate will have a strong background in frontend technologies and a solid understanding of UI/UX design principles.

Responsibilities

• Design and build a dashboard that communicates security insights to clients in a concise and effective manner
• Design, construct and maintain client-facing and internal tools that are easy to use
• Collaborate with internal teams to create wireframes, prototypes, and mockups for existing product enhancements, as well as new features and products
• Collaborate with internal teams to constantly develop, monitor and optimize our products
• Conduct and participate in code and design reviews to achieve and maintain high development standards

• Minimum Bachelor's Degree in Computer Science, Software Engineering or related fields
• A thorough grasp of computer science fundamentals, including algorithms, data structures, and networking, as well as web frontend basics such as JavaScript, HTML, CSS, and browsers.
• Experience in modern web frameworks (e.g. React, Angular)
• Knowledge of established UI design principles.
• Experience with Figma for designing and prototyping user interfaces is a plus
• Familiarity with site performance tuning, concurrency handling and caching mechanisms is a plus

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

We are seeking a highly motivated and talented individual to join our team as an End User Computing (EUC) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC on all IT EUC activities and facilities, to ensure users can effectively and productively use established and / or new innovative collaboration technologies, maintain good user experience, including AI/ML, office automation tools, desktop, and mobility technologies.

The ideal officer will have practical knowledge and experience of EUC, working experience in IT Infrastructure Library (ITIL) processes implementation, proficiency in ServiceNow workflows and dashboards, and preferably experience with identity management integration. You will assist the Head of EUC to manage vendors, optimize processes and target high impact / severity issues for resolution and follow ups. You will also contribute to driving simplification and optimization of IT Service Management processes, including adoption of AI/ML and automation solutions to improve key areas related to EUC and ITSM. You must be passionate about technology and embrace changes. You must be a good communicator being comfortable to communicate effectively to all levels and types of employees.

[What you will be working on]

•                 IT Service Desk Management: Manage the IT service desk team, ensuring efficient and effective handling of user inquiries, incident resolution, and service request fulfilment, while maintaining high levels of customer satisfaction.

•                 IT Service Management (ITSM): Assist in the adoption and adherence to ITIL/ITSM best practices and standards, identifying opportunities for simplifying and optimizing processes and driving implementations to streamline processes and improve efficiency and visibility.

•                 Assist in the drive for adoption of innovative AI/ML and automation solutions to improve work processes and productivity of the team and colleagues in the organisation.

•                 Manage selection, deployment, and management of end-user computing devices, such as desktops, laptops, mobile devices, and peripherals, ensuring optimal performance, security, and user experience.

•                 Support modernisation of the workplace environment to increase productivity & efficiency and support in the digital transformation journey

•                 IT Governance and Compliance: Ensure ITSM and EUC practices comply with IM8 and CSA, security standards, and internal policies, taking appropriate measures to mitigate risks and ensure data protection.

•                 Manage all IT assets and configurations of the infrastructure and services to ensure that they are all accounted for, which will facilitate effective and efficient change management and problem management activities.

•                 Ensure incidents and requests are met and delivered within SLAs

•                 Perform root cause analyses to eliminate underlying problems of high impact incidents and/or prevent recurrence of incidents.

[What we are looking for]

·        Bachelor’s degree in IT, Computer Science, or related field.

·        Minimum of 2 years of working experience in EUC support.

·        Minimum of 2 years of working experience as a practitioner in the following ITIL processes.

a)      Change Management

b)     Asset Management

c)      Service Level Management

d)     Incident Management

e)     Problem Management

f)       Request Fulfilment

·        Proficiency in using and designing ServiceNow workflows and dashboards.

·        Practical experiences in managing system integrators / contractors / partners

·        Good understanding of end-user computing technologies (Windows, Active Directory, Azure AD, O365, VDI), including desktops, notebooks, mobile devices, and productivity software.

·        Experience in managing collaboration tools (Office 365, Video Conferencing, Telephony) for the employees.

·        Willing to embrace changes and new technologies.

·        Strong analytical and problem-solving skills.

·        Excellent communication and interpersonal skills.

·        Ability to work effectively in a team environment and collaborate with cross-functional teams.

·        Experience in handling and supporting senior management users (including Management Committee members) and internal senior managers is a plus

·        Experience with public service sector or GLC and possesses ITIL / PMP Certification is a plus

·        Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification is a plus.

·        ServiceNow Certified System Administrator (CSA) certification is a plus.

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

As a Syscon Engineer , you will be responsible for the implementing of large-scale IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. 

What will you do? 

Fault management

• To monitor any fault alarm generated from the Network Management System (NMS);
• To identify the nature and type of the network failures whenever a fault alarm is generated or a fault is reported, and to execute the appropriate corrective actions to ensure minimum disruption to the network;
• To seek approval from the user’s representative on the remedial actions should such actions entail disruption to the network or the allocation of resources;
• To report the fault to the Maintenance Agency (MA) when the fault cannot be resolved at the NOC level;
• To liaise with the MA directly to isolate or rectify the fault reported; 
• To provide interim update of a fault via SMS or phone to the user until the fault is closed;
• To document the number and types of faults occurred and the process and action taken to resolve the problem;
• To perform daily checks with the aid of NMS to ensure all sub-systems are in proper physical and working condition;
• To backup data of the NMS and to restore it when necessary.
• To carry out the MA’s recommended periodic preventive maintenance of the sub-systems and its equipment at all sites to ensure network functionality and the equipment are in working order;
• To perform periodic testing of the main and backup switching equipment to ensure all sub-systems are functioning properly.

Configuration Management

• To maintain an up-to-date physical and logical configuration of the sub-systems with proper and accurate documentation;
• To maintain and manage the numbering plan for all system end-user terminals;
• To perform network reconfiguration for operational role changes that does not involve additional hardware or swapping of equipment boards upon instruction from the user;
• To perform network and new services configuration;
• To track and report to the user any unauthorised equipment, hardware, applications, relocation, etc. regarding the overall configuration of the system.

Administration Management

• To receive calls from end-users on all aspects of the system such as fault reporting, network consultation, etc.;
• To keep end-users informed of such events like network failure, network maintenance, network testing, password changing, etc. so that end-users are given adequate notice in advance to prepare themselves;
• To issue Repair Report Forms (RRF) and/or Anomaly and Improvement Forms to MA for its further actions;
• To be responsible for the proper maintenance and documentation of all the maintenance and operating manuals;
• To activate the user’s representative after office hours should there be any anomalies in the sub-systems that require their intervention or advice or if such anomalies result in adverse operational impact;
• To liaise with building owners for access;
• To provide shift report on all related incidents that happen during the shift;
• To provide monthly updates of the sub-systems status to the user and ad-hoc reports when so requested by the user;
• To maintain the stock inventory management system to track all equipment movement in/out of NOC located in the main site.
• Performance Management
• To collect and compile network statistics periodically, and to analyse the statistics collected. The network performance results together with recommended solution to improve network performance, if required, are to be provided to the user;
• To track the performance in terms of the Reliability, Availability and Maintainability (RAM) of the various sub-systems with MA. Such task includes tracking the response time and turnaround time of the MA upon activated;
• To recommend to the user necessary actions to be taken to enhance the performance of the sub-systems;
• To assess and decide on the need to fine-tune the sub-systems based on the performance results submitted and recommend technical solutions to the user.

Security Management

• To ensure that all components of the sub-systems located at NOC (NMTs, equipment of all sub-systems, equipment rooms, etc.) are physically secured according to the security guidelines set out by the user;
• To monitor the sub-systems against any unauthorised network access and to track down for such unauthorised access to the network.
• To perform periodical change in password access control to the sub-systems according to the IT security requirement;
• To desensitise system terminal equipment;
• To reload terminal software;
• To monitor the overall security of the system and to report any possible breach to the user;
• To recommend to the user the necessary actions to be taken against any unauthorised network access;
• To assist the user in safeguarding and restricting access to all the security related information;
• To plan and recommend to the user the periodical change in password access control for the sub-systems;
• To assist the user in system security keys renewal;
• To assist user in tracking the loss of system user terminals.

Project Support

• To assist the user in project planning and to provide network operations advices to the user’s project team; 
• To assist the user in conducting verification tests/trials during project run-in phase;
• To perform network and new services configuration; 
• Put to service new system user terminals.

Consultancy Services

• To provide consultancy services in technical and tactical operations of the sub-system;
• Study and analyse in detail the sub-systems on the business continuity planning;
• Support the user in the ad-hoc studies on the network capacity and capabilities.

General Support Management

• To advise and support the user in the planning and execution of special operations that involves allocation, configuration and deployment of system resources.
• To formulate network recovery procedures in response to all possible failure scenarios for approval by the user. Such failure scenarios include example like network degradation on fallback modes and the total failure of the main NOC site which necessitates the need to relocate operations to the alternate site. The network recovery procedures when approved by the user shall be constantly improved, updated and re-approved through the conduct of periodical exercises and validations;
• To assist the user in carrying out retrieval of logs;
• Support the user on site and monitor the network performances during major events;
• To assist the user to report any missing system end-user terminal (reported by end-user) to the user to terminate the service and to submit a report.

User Equipment (UE) Management

• To confirm failures or faults in the reported equipment;
• To ensure that all relevant data in the equipment are removed and perform software and content management if it is not done adequately;
• To save equipment configuration and settings especially for faulty equipment;
• To secure delete or remove configuration and data within the faulty equipment;
• To clone equipment configuration from one equipment to another;
• To update or restore firmware and software in the equipment physically;
• To perform remote wipe of confirmed faulty equipment;
• To consolidate repaired UE and provide updated software or apply patches before returning to user.

Application Management

• To provide Level 1 software support and basic application trouble shooting, consisting of:
• Version update
• Reinstallation
• Cache clearing
• User Frequent Asked Questions (FAQ)
• User registration check
• Hardware requirement check
• To provide Level 1 backend infrastructure support, consisting of:
• Server status check
• Connectivity check
• To escalate to application vendors for Level 2 support.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Description & Requirements

1. Preparation of shop drawing

2. Preparation and submission of necessary document prior to start boring work

3. Supervise in confirmation of soil boring and rock caring. And submissio0n of pile length calculation (if required)

4. Co-ordination with main contractor and consultant’s representative.

5. Preparation and submission of bored pile installation record

6. Supervise and arrange the site team & progress thereafter report to project manager

7. Preparation of bored pile summary and submit to main contractor and HQ

8. Submission of as built pile penetration and eccentricity drawing

9. Receiving the time to time instruction of project manager

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.