Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Job Description

Program Management and Customer Interface

Act as the main point of contact for Key Account Customer(s), managing all technical communications, status updates, and program-related inquiries.Define project scope, objectives, and success metrics in close collaboration with K&S and align cross-functional teams within Akribis Systems to meet these objectives.Develop, track, and manage detailed project plans, timelines, and milestones, ensuring transparency and accountability throughout the project lifecycle.

New Product Introduction (NPI)

Lead new product introduction projects for K&S, coordinating closely with engineering, production, quality assurance, and supply chain teams to ensure on-time and on-spec delivery.Collaborate with K&S on design specifications and performance requirements, ensuring that Akribis meets the technical and operational needs of the customer.Identify and mitigate project risks, ensuring potential issues are proactively addressed to minimize impact on project timelines and quality.

Engineering Change Management (ECM)

Oversee engineering change management (ECM) processes for Key Account Customer(s)' projects, ensuring all modifications are smoothly integrated and communicated to relevant stakeholders. Coordinate with production, quality, and supply chain teams to ensure seamless implementation of engineering changes and compliance with customer requirements.Document and track engineering changes, ensuring alignment with both Akribis’s standards and Key Account Customer(s)’s requirements.

Technical Alignment and Decision Making

Facilitate technical discussions between Akribis and Key Account Customer(s), ensuring all stakeholders understand project requirements, objectives, and progress.Serve as a technical advisor to internal teams, aligning customer requirements with Akribis’s capabilities and solutions.Drive decision-making processes related to technical aspects, balancing customer requirements with feasibility, cost, and quality.

Continuous Improvement and Process Optimization

Identify areas for process improvement and implement changes to enhance project efficiency, product quality, and cost-effectiveness.Utilize feedback from Key Account Customer(s) and internal stakeholders to continuously refine program processes and customer engagement strategies.Implement metrics to monitor program performance, analyzing data to identify trends, address issues, and support strategic goals.

Documentation and Reporting

Develop and maintain detailed documentation of project plans, schedules, risk assessments, and change orders for full transparency and traceability. Provide regular reports, updates, and technical reviews to Key Account Customer(s) and Akribis leadership, ensuring all parties have a clear understanding of project status.Maintain organized and accessible project documentation to support quality audits, compliance, and future reference.

Qualifications

• Bachelor’s degree in Engineering, Program Management, or a related technical field;
• Master’s degree is preferred.
• Minimum of 5 years in technical program management, project management, or engineering, preferably within semiconductor or precision engineering industries.

Other Information

Skillset(s) Requirement:

Technical Skills:

Strong understanding of project management methodologies (Agile, Waterfall) and proficiency in ERP/PLM systems.Experience managing complex technical programs, including new product introductions and engineering change management.Familiarity with technical drawings, engineering specifications, and quality control standards.

Customer Management Skills:

Demonstrated experience building and managing key customer relationships, with a focus on aligning deliverables to customer expectations.Analytical Skills: Strong problem-solving skills, with the ability to analyze program performance data and drive continuous improvement.

Communication Skills:

Excellent verbal and written communication skills to interact effectively with cross-functional teams and customers.

Organizational Skills:

Strong organizational skills, with a proven ability to prioritize and manage multiple projects simultaneously. Preferred Skills and CompetenciesPMP or Program Management certification is a plus.Experience in Lean, Six Sigma, or other continuous improvement methodologies.Familiarity with the semiconductor industry and engineering change management processes.Proficiency in project management software (e.g., SmartSheet,Microsoft Project, Jira) and ERP systems (e.g., SAP).

Roles & Responsibilities:

• Collaborate with stakeholders to meet parts requisition timeline.

• Build relationships with suppliers and negotiate for best value.

• Process requisitions and update management on status of orders.

• Creating and managing purchase orders (POs), ensuring accuracy, and coordinating delivery schedules to meet operational needs.

• Monitoring inventory levels, optimizing stock levels to minimize costs while maintaining sufficient supply.

• Analyzing costs, comparing prices from different 3 suppliers, and making decisions that optimize cost-effectiveness while maintaining quality standards.• Support the purchasing function and other relevant departments and communicate any supply problems which may impact on business operations.

• Act as an interface between suppliers and other relevant departments on purchasing processes and new projects and activities.• Collaborating with quality assurance teams to ensure purchased goods and services meet required standards and specifications.• Build, maintain and manage supplier relationships and keep up good communications.

• Ensure that a professional and consistent approach is taken in relation to all supplier relationships.

• Ensure compliance to company guidelines, purchasing policies and procedures and guidance during supplier negotiations and contracts award process

Qualifications

• Preferably with 3-5 Year(s) of working experience in Manufacturing industry and/or any other related field/industry is required for this position.

• Candidate must possess at least Diploma / Bachelor's Degree and/or equivalent, preferably in relevant course of study.

• Relevant experience preferred.

Skillset(s) Requirement:

• Excellent computer skills (Excel, Microsoft Word, PowerPoint).

• Familiarity with an integrated Enterprise Resource Planning (ERP) system would be beneficial.

Attributes:

• Good problem-solving skills. Analytical and meticulous.

• Good knowledge of purchasing, negotiation, commercial understanding, and cost breakdown.

Test Execution:

• Perform mechanical, electrical, and functional tests on automotive components, assemblies, and vehicles.
• Conduct tests such as durability, safety, environmental (e.g., temperature, humidity), vibration, and performance evaluations.
• Ensure all test setups are accurate, safe, and meet the specified requirements for each test scenario.

Test Equipment Maintenance:

• Set up, calibrate, and maintain testing equipment and instrumentation, ensuring all tools and equipment are functioning properly.
• Troubleshoot and repair testing devices when necessary.
• Ensure that equipment is compliant with calibration and safety standards.

Data Collection & Analysis:

• Record test data accurately and systematically, ensuring proper documentation and reporting.
• Analyze results to identify trends, anomalies, or potential issues, providing detailed feedback to engineers and management.
• Assist in developing test plans and protocols for new products or systems.

Compliance & Quality Assurance:

• Ensure all testing is performed in compliance with internal standards, industry regulations, and quality guidelines (e.g., ISO, SAE, etc.).
• Support the Quality Assurance team in verifying product specifications and quality benchmarks.
• Assist in preparing test reports for internal reviews, regulatory compliance, and customer submissions.

Collaboration & Support:

• Work closely with engineers, designers, and production teams to provide insights and feedback on product performance.
• Assist in the identification and resolution of issues during the testing phase.
• Support continuous improvement initiatives to enhance testing processes and product quality.

Safety and Documentation:

• Follow all safety protocols and guidelines to ensure a safe working environment.
• Document and report any safety or technical issues encountered during testing.
• Maintain accurate records of tests performed, including results, methodologies, and deviations from standard procedures.

Assist in other related duties assigned by Manager as and when necessary.

Qualifications

• Minimum O/N levels or equivalent; An associate diploma or higher in a related field is preferred.
• Minimum 2-3 years of experience in automotive testing, quality control, or a related technical role.
• Demonstrated ability to read and interpret complex technical drawings, schematics, and blueprints with precision.
• Exceptional attention to detail and a high level of manual dexterity.
• Excellent communication skills and the ability to work collaboratively in multidisciplinary teams.
• Proven ability to maintain a clean, organized, and efficient work area.

Physical Requirements:

• Ability to sit or stand for extended periods, often in a fixed position.
• Excellent hand-eye coordination and manual dexterity.
• Capability to lift and move components and assemblies as needed (up to 20kg).

Other Information

Working Conditions:

• Work is performed in a high-precision manufacturing or laboratory environment.
• Use of personal protective equipment (PPE) as required.

Additional Requirements:

• Willingness to undergo continuous training and stay updated with the latest advancements in precision assembly techniques.
• Flexibility to work overtime or shift hours if required.
• Certification in relevant areas (e.g., IPC certification for electronic assemblies) is a plus.

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Centre Manager to join our team! In this role, you will oversee the daily operations of a call centre, ensuring that customer service goals are met and that the team delivers exceptional customer experiences. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

Job Responsibilities

*Liaise with and monitor service level of Call Centre, including preparing statistical reports for call centre operations

*Coach call center staff through challenging customer service issues.

*Assist team agents to handle enquiries hotline/emails and escalate cases to management

*Service audits on calls and provide detailed incident report on the interactions

*Analyse call center data and prepare reports for upper management.

*Evaluate staff effectiveness and performance annually or need basis.

*Lead team meetings and give presentations to executives.

*Develop monthly, quarterly, and annual call center goals and action plans.

*Prepare work schedules to ensure sufficient coverage.

*Create personnel and supply budgets for approval.

Working Hours

• 9.00am – 6.00pm (Monday to Friday), work from office.

Job Requirements

• Min Diploma or Degree holder

• Strong communication and interpersonal abilities.

• Supervisory experience in call center setting is required

• Excellent organizational and problem-solving skills.

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local / MNC like SIA, CBRE, JLL, Shiseido, TotalEnergies, Certis, Engie, and many more!

Responsibilities:

- Project Management of IOT/sensor deployments

- On site visits & surveys before project confirmation

- Coordinate and manages technicians and vendors

- Coordinates procurement with purchasing dept

- Experience in green building (e.g. energy monitoring) deployments

- Keep track of project progress & updates stakeholders

- Propose/validate solutions

Requirements:

- Technical/engineering background and/or experience in Facilities Management / Green Building / Sustainability / Eletronics

- Min 2 years of relevant experience

- Multitasks well

- Proficient in MS Excel, MS Word

- Strong interest in new exciting world of IOT

Benefits

1. Rewarding career at the leading IOT company in Singapore

2. Excellent compensation commensurate with experience and skill

3. Activities to build company culture of camaderie

4. Free transportation to/fro office and home

5. Free lunch in office

6. 5 working days per week

• Plan, conceptualize, and create mechanical designs for new products
• Develop testing processes, and perform testing and validation of new designs
• Generate working prototypes for beta testing and customer demonstration
• Perform engineering calculations to support design work
• Create and review technical drawings, plans, and specifications using computer software
• Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors
• Perform detailed documentation to track project development and design process
• Ensure project timeline is met and project stays within budget

Responsibilities:

• Install, test, commission, and conduct preventive and corrective maintenance (PM & CM) on healthcare equipment/systems.

• Address and resolve recurring issues promptly to ensure consistent customer satisfaction.

• Plan and schedule PM or CM tasks efficiently.

• Provide post-sales support as needed.

• Coordinate with manufacturers, vendors, contractors, and clients for project management.

• Assist the project team in executing projects smoothly.

• Respond promptly to service calls.

• Collaborate with team members to gather feedback and identify prospects.

• Undertake any additional tasks as assigned.

Requirements:

• NITEC/Diploma in Electrical/Electronic/Biomedical Engineering or equivalent.

• Proficient in using software-assisted technical service diagnostic and testing equipment.

• Minimum of 2-3 years' relevant experience preferred; fresh graduates with a keen learning attitude are encouraged to apply.

• Strong interpersonal skills and customer service orientation.

• Good command of English and familiarity with Microsoft Office and IT tools.

• Self-motivated, diligent, and reliable.

• Possession of a valid driving license is advantageous.

• Able to work independently as well as part of a team.

• Fluent in both spoken and written English.

· Directs and/or coordinates electronic engineering and/or technical personnel in fabrication and design of testing and test control apparatus and equipment, or software and systems testing.
· Directs and coordinates electronic engineering activities concerned with development, procurement, installation, calibration and maintenanceof instruments, equipment and control devices required to test, telemeter and record test data.
· Determines conditions under which tests are to be conducted and sequences and phases of test operations.
· Conduct and support Validation activities on Test System/Equipment and/or process setup.
· Interfaces and confers with scientific, engineering and technical personnel to resolve testing problems such as product or system malfunctions, incomplete test data, data interpretation or coding issues.
· Analyzes and interprets test data and prepares technical reports for use by electronic or software engineering, and management personnel.
· Develops or uses computer software and hardware to conduct tests on electronic products and systems or software.
· Trains and instructs floor support, test technicians and test operators on test hardware and/or software, as well as proper problem solving techniques.
· Resolves test yield problems by performing analysis of root causes, developing and coordinating corrective action measures and monitoring improvements.
· Coordinate equipment/tester maintenance and repair support as required.
· Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
· Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirement

· Technical knowledge of PCBA and / or System box build
· Able to read and understand 2D drawings, schematics for components
· PC Literate: Word, Excel, Power Point, AutoCAD etc.
· CAD system basics
· Good technical and commercial communication skills. Excellent verbal and written communication skills.
· Ability to work in a customer oriented environment and work well with all internal functional areas, customers and suppliers.
Good team player

Job Responsibilities:

• Assist Project Manager in all on-site technical/ engineering matters and authority submissions.
• Prepare submission of shop drawing / Materials / MOS/ Monthly Progress Claims and PM Reports.
• Assist in Coordination and execution relating to the construction project.
• Planning of micro scheduling with other trades/disciplines against Master program
• To update structural/architectural/M&E progress with scheduling tools.
• Assistants in monitoring projects are carried out in accordance with the company’s operating procedures, quality standards & contractual specifications.
• Ensuring supervisors & foremen meet clients’ regulatory work requirements.
• To check and ensure compliance with TOP checklist
• Responsible for all inspection activities being carried out.
• Other ad hoc projects assigned

Requirements:

• Degree in Civil or Structural Engineering recognized by PE Board/ BCA
• 1-2 years relevant experience (open to entry level)
• Proficient in MS Office, AutoCAD, and BIM
• A team player and with a positive working attitude

Junior Research and Development Electrical Engineer (3-years renewable contract)

Remuneration: Basic with AWS & VB

Work location: Buona Vista

Working hours: Monday to Friday, 845am to 530pm

Key Responsibilities:

• Utilise 3D CAD design tools and perform high precision 3D printing (FDM & DLP)
• Utilise basic microcontrollers boards such as Arduino, ESP32 or STM32 to build simple circuit boards for sensor control and data acquisition
• Testing and assembly of electronics and mechanical parts and debugging of software using basic tools like python or C++
• Familiar with maintenance of laboratory inventory and laboratory administrative tasks (Procurement, equipment preventive maintenance/repairs and safety matters)
• Administrative works, such as ordering and payment with SAP system.

Key Requirements

• Minimum Nitec holders in Bioengineering, Biophysics, physics, mechatronics, electrical engineering, mechanical engineering, computer engineering, or any related fields.
• Basic knowledge in 3D CAD design software, like Solidworks and Fusion360.
• Basic knowledge with microcontroller boards like Arduino, Esp32, STM32.
• Basic knowledge in handling simple electronics and basic hands-on soldering skills
• Prior experience in handling administrative tasks like raising Purchase Orders, payment requests, arranging preventive maintenance of equipment and liaising with vendors will be added advantage

*Able to start work within short notice will be highly advantageous.*

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

Key Responsibilities:

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.

Required Experience:

• Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.

•  Maintains and support quality engineering programs, standards and improvements within the organization.
•  Development, implementation and maintaining of inspection plan and inspection tools to ensure process changes for completeness, accuracy and compliance to customer/internal quality management system requirements
•  Devises sampling procedures and designs and develops forms and instructions for recording, evaluating and reporting quality and reliability data.
•  Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
•  Directs inspection team to engage in measuring, inspecting and/or testing products or parts and tabulating data concerning materials, product or process quality and reliability.
•  Executes the inspection / testing of new equipment capability
• Supervises inspection team on the inspection plan
•  Generates monthly metrics reports.
•  Supports Product Engineering and Program Management with customer interfaces as necessary on quality related issues.
•  Contributes to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs
•  Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures

Requirement

• Diploma / Degree in Mechanical Engineering / Electromechanical Engineering / Electronics Engineering/Manufacturing Process Technology or related discipline, preferably with at least 3-5 years’ relevant experience in manufacturing environment.
• Familiarity with inspection equipment, statistical tools, Geometric Dimension and Tolerance knowledge will be an advantage
• Fresh graduates will be considered for this position

Responsibilities:

- Design and implement integration solutions for various physical security systems, including access control, video surveillance, intrusion detection, video analytics and alarm systems

- Ability to understand and address customer requirements and translate them into technical solutions

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Collaborate with cross-functional teams to gather requirements and define project scope

- Conduct site surveys and assessments to determine integration needs and best practices

- Conduct POC, demo, testing and setup of security system and video analytics

- Manage and execute projects with strong project management skills

- Develop documentation, including system specifications, integration plans, and user manuals

- Stay updated on industry trends, technologies, and best practices related to physical security

Requirements:

- Bachelor’s degree in Computer Science, Engineering, or a related subject

- Programming skills in Python, C++ and/or Javascript

- Fullstack experience is strongly preferred

- Strong understanding of networking, database management, and software integration

- Familiarity with industry standards and protocols (e.g., ONVIF, BACnet, etc.)

Nice to have:

- Professional experience working with VMS systems and integrating 3rd party solutions

- B2B (Business-to-Business) experience in physical security

- Technical security system certifications (I.e., Gallagher, Genetec, BICSI, Milestone) and/or related IT (i.e., CCNA) certifications preferred

- Possess market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

1. Support engineering team with following key responsibilities

- Perform functional test of thermal racks and thermal control systems. - Perform functional test of semiconductor test socket assembly and probe pins.

- Maintain test data log and report to product engineer in charge.

- Ensure proper operation and compatibility of final products.

- Support troubleshooting during testing.

- Support field application and repair of returned products.

2. Involved in product design, manufacturing, and servicing.

3. Involved in product assembly and quality control.

4. File and maintain technical documents such as test report and user manual.

5. Complete any other tasks assigned by Engineering Manager and General Manager.

Job Description

•Assist the PM in taking over project awarded via kick-off meetings,

•Organize resources and work out the allocation of tasks to work teams and sub-contractors,

•Assist the PM with on and off site meetings pertaining to technical issues,

•Ensuring that project management tools are updated daily and documentation properly done,

•Inspect all installations and carry out inspections with Clients and Consultant's representatives,

•Conduct Testing and Commissioning (T&C) and preparing T&C reports,

•Design corrective actions to mitigate scope ad schedule creeps, and

•Assist the PM in demobilizing and handling over of projects to customer.

•Other duties as assigned.

Requirements

•Preferably with Degree in M&E Coordination / Building Services Engineering / Mechanical / Electrical;

• Candidates without the necessary academic qualification will also be considered based on project references;

•Preferably with 5 years' experience in the construction of M&E or ACMV projects.;

• Required skill(s): MS Office, MS Project, Autocad.;

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below or send the resume to [email protected]

Job Summary –

• Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
• College degree or above
• Knowledge in customer support

Years of experience needed – 0-2 years.

Technical Skills:

• Provide professional remote technical support services for client users
• Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
• Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
• Special cases are upgraded in time, and cooperate with other teams to solve user problems.
• Clearly and completely record case information in the system according to the process.
• Find out the user's usage needs, and recommend upgrading products and configurations to improve the user's experience.

Interested candidates, please send over your resume to [email protected]

Job Description

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• To manage & coordinate with the site supervisors (incl. RTO) with respect to C&S engineering works, architectural and M&E engineering works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM
• To attend site, progress, variation and coordination meetings.
• Period: 24 months
• Start from: End January 2025

Requirements:

• min. Degree in Civil / Structural Engineering or equivalent
• At least 4 years of relevant experience in supervision of factory OR commercial buildings
• Resident Engineer Certificate accredited by IES / ACES is a must, candidate without RE certificate need not apply
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

This position is hired for Info-tech & its subsidiaries:

Job Summary:

As the Creative Designer for our business you will be responsible for developing and executing creative solutions to enhance the user experience and drive user engagement on our platform. You will work closely with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.

Key Responsibilities:

1. Develop and execute creative solutions to enhance the user experience and drive user engagement on our platform.
2. Work with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.
3. Collaborate with the sales team to develop custom advertising solutions that align with advertisers' goals and objectives.
4. Manage the creative development process from ideation to execution, ensuring deliverables are completed on time and within budget.
5. Stay up-to-date on industry trends, competitive landscape, and emerging creative technologies.

Qualifications:

1. Bachelor's degree in design, advertising, or a related field.
2. 2-3 years of experience in creative development, preferably in a B2B or online environment.
3. Strong understanding of creative technologies and platforms, including Adobe Creative Suite, HTML, CSS, and JavaScript.
4. Proven experience in managing a team of creative professionals.
5. Excellent project management skills and ability to work in a fast-paced, dynamic environment.
6. Excellent written and verbal communication skills.

Key Responsibilities:

1. Offline Marketing Strategy: Develop and implement comprehensive offline marketing strategies to support the company's goals and objectives.
2. Collateral Development: Conceptualize, design, and produce offline marketing collaterals such as brochures, flyers, posters, and promotional materials that effectively communicate our value proposition and key messages.
3. Event Management: Plan, coordinate, and execute offline events including trade shows, conferences, seminars, and workshops. Manage all aspects of event logistics, from venue selection and booth setup to attendee engagement and post-event follow-up.
4. Print Advertising: Identify opportunities for print advertising in relevant publications, negotiate advertising placements, and oversee the creation and production of print ads.
5. Direct Mail Campaigns: Develop targeted direct mail campaigns to reach potential customers and drive engagement. Manage the end-to-end process, including audience segmentation, content creation, printing, and distribution.
6. Partnership Marketing: Collaborate with partners and vendors to explore co-marketing opportunities such as joint events, co-branded collateral,and cross-promotions.
7. Budget Management: Manage the offline marketing budget effectively, ensuring maximum ROI and cost efficiency in all initiatives.
8. Measurement and Analysis: Track and analyze the performance of offline marketing campaigns and initiatives. Utilize data and insights to optimize strategies and improve outcomes.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in offline marketing, preferably within the technology or SaaS industry.
• Strong creative and design skills, with proficiency in graphic design tools such as Adobe Creative Suite.
• Excellent project management skills, with the ability to multitask and prioritize in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Strategic thinker with a results-driven mindset.
• Detail-oriented with a keen eye for design and messaging.
• Ability to work both independently and collaboratively within a team.
• Knowledge of marketing analytics tools and techniques is a plus.

Locations:

1. Tekong Camp (1 position)
2. SAFTI Camp (West) (1 position)

Salary:

• Tekong Camp: Basic: Up to S$2400
  Allowance: S$100
  Mobile: S$20
  
• SAFTI Camp (West): Basic: Up to S$2600
  

Contract: 2 years (Renewable) - No Bond
Eligibility: Locals only
Security Clearance: G50 clearance (approximately 6 months process)

Scope of Services:

• Perform asset management for infrastructure and computing devices.
• Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance for supported software and hardware.
• Collaborate with third-party vendors.
• Conduct training, coaching, and orientation for users on how to use computing devices.
• Complete assigned tasks on time and ensure user satisfaction.
• Handle helpdesk duties as needed.
• Assist the Team Leader with Windows Server patching and report extraction duties.

Requirements:

• Recognized Nitec/Diploma in Computer Science/IT or equivalent.
• At least 1 year of experience in an IT-related role.
• Technical skills and experience supporting computing devices (Windows, iOS, and Android platforms).
• Ability to work independently and without supervision.
• Strong communication skills.
• Proactive and initiative-driven.
• Ability to multitask effectively.
• Good problem-solving abilities.
• Customer service-oriented.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

About DKatalis

DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business.

DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than 30 years of financial domain experience and are from top-tier schools like Stanford, Cambridge London Business School, JNU with more than 30 years of building financial services/banking experience from Bank BTPN, Danamon, Citibank, McKinsey & Co, Northstar, Farallon Capital, and HSBC.

About the role

You will be part of a cross-functional agile engineering team (squad) responsible to build, deploy and run (support) one or more of our digital products, focusing on full-stack experience to build robust & resilient systems (front-end & back-end).

You will work closely with Engineers, Product, Design, and other stakeholders, collaboratively ensuring quality gets built in the product, get to see your impact in everyday lives of many people, and have great fun while doing it.

You will share your learnings within and beyond your team (squad) and mentor budding engineers for good engineering practices

What will you do

• Working with engineering+product owners to design, refine and develop the product, from concept to implementation.
• Main contributor in creating best in-class product & experience for our customers by designing, building, scaling, and evolving our platforms, services, and tools
• Communicate, collaborate and work effectively across cross functional teams in a multicultural environment
• Mentor a team of highly talented and motivated engineers
• Ensure the performance, security, and responsiveness of applications built
• Continuously improve code quality, product execution, automatization and customer delight

What you need to have

• You have at least 10+ years of professional experience in a similar role developing highly scalable applications
• Good written and spoken English
• Hands on expertise in Java / Javascript or its derivatives (Typescript, NodeJS, Scala, Kotlin, Springboot, etc)
• Have hands on experience on one of this front-end development (Flutter Preferred)
• Experience to Lean/XP practices (TDD, Pair Programming, Continuous Integration/Delivery for both Mobile & Back-end)
• Experience working in Agile Software development
• Communicate, collaborate, and work effectively across distributed teams in a multicultural environment.
• You’re excited about delivering end-to-end experiences and care about your software architecture across the front-end, back-end, and the APIs that glue them together
• A passion for quality and best practices but with a pragmatism that understands the
  balance between perfection and delivering value in a timely manner.
• Enjoys mentoring more junior engineers on good engineering practices & share knowledge

Salary: Up to $2,900

Working Days: Monday to Friday
Working Hours: 9:00 AM to 6:00 PM
Contract: 1-year renewable contract (No bond)
Location: Currently at Pasir Panjang, relocating to Tai Seng at the end of December 2024

Job Responsibilities:

• Provide maintenance support to clientele, ensuring SLA commitments and requirements are met.
• Attend to incident calls and allocate tasks from the Helpdesk Team.
• Troubleshoot printers and projectors.

Requirements:

• Well-versed in the technical aspects of field projects, including equipment.
• Strong analytical and problem-solving abilities.
• Minimum 1 year of relevant experience.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899