• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Conduct end-to-end recruitment processes, from candidate sourcing and assessment to offer negotiation and onboarding.
• Develop and maintain strong relationships with clients and candidates.
• Collaborate with hiring managers to understand their staffing needs and provide strategic recruitment solutions.
• Stay updated on industry trends and market conditions to contribute valuable insights to the team.
• Drive continuous improvement initiatives to enhance recruitment processes and outcomes.

Qualifications:

• Strong understanding of the Singapore job market and recruitment trends.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Results-driven mindset with a proven track record of meeting and exceeding targets.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Perform damage assessments on accident vehicles and generate repair cost estimates.
• Collaborate with insurance assessors regarding vehicle repairs and the claims process.
• Work closely with all repair shops to ensure vehicles are restored to standards and completed on schedule.
• Communicate with insurance claims representatives to ensure all necessary paperwork is finalized and processed.
• Conduct quality checks on vehicles before releasing them to customers and address any identified issues.
• Maintain thorough documentation of vehicle conditions before and after repairs.
• Attend to vehicle hirers and owners, promptly addressing their feedback and concerns.
• Manage and coordinate the availability and procurement of spare parts.
• Inspect the condition of returning vehicles and ensure any necessary repairs are invoiced and/or completed.
• Ensure workplace safety adheres to the company's safety guidelines.
• Carry out any additional tasks or assignments assigned by the manager.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Automotive Industry as an Vehicle Damage Assessor/Estimator
• Proficient in using MS Office Applications.
• Experience with Audatex, Merimen and eBao systems is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a fast-growing Unified Communications (UC), Multimedia and Information Technology (IT) solutions company, and is a “Certified Great Place to Work” who place great emphasis on growing together and seeing each other as an equal. Now, we are looking for the next member to join us on the mission to make workplace better for all.

Sales Executive

The Role:

The Sales Executive will be reporting to the Sales Director and responsible for meeting the assigned sales target. Focus on new business development and account management such as MNCs, Fortune 1000 companies and major government sectors.

Responsibilities:

• Responsible for the sales of Unified Communications (UC), Multimedia and Information Technology (IT) Solutions to Enterprises, MNCs, and relevant major government sector.
• Execution of business strategies and account planning for target sector.
• Build, manage and farm sales pipeline through cold calls, from existing customer base and internal sales leads.
• Manage end user relationships and develop solutions based on clients’ organizational requirements to strategically map a futureproofing solution to penetrate, win and protect customer accounts.
• Work closely with internal and external consultants to develop proposals based on clients’ requirements.
• Able to communicate with confidence, together with prompt and professional pre and post sales services in exceeding customer’s satisfactions.

Requirements:

• Diploma in IT or Electronics Engineering or relevant discipline
• Possesses 1 - 2 years of B2B sales experience in Audio Video, UC or IT industry
• Enterprising individuals, who are self-driven with excellent sales tactics and strategies to ensure sales growth.
• Preferably have experience in Solutions Sales, and/or have experience in a Solution as a Service (SAAS) environment.
• Ability to present and communicate effectively.

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Oversee and manage all aspects of accounting, including invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and other miscellaneous duties.
• Ensure compliance with company procedures for accounting entries, including the timely issuance of invoices to vendors and suppliers.
• Prepare, review, and maintain records for staff payrolls, payslips, expense claims, and petty cash reimbursements.
• Monitor cash flow and track account aging.
• Compile and prepare monthly financial reports.
• Coordinate with auditors, bankers, suppliers, and other internal or external parties regarding accounting matters.
• Provide necessary documentation and schedules for tax and statutory reporting, including quarterly tax reports.
• Handle project costing, cash flow forecasts, cash collection, banking activities, bank reconciliation, and special projects.
• Perform any other ad hoc tasks as required

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Warehouse cleaning and maintenance
• Procurement of spare parts
• Conduct monthly inventory checks and update the system
• Collaborate with suppliers and contractors regarding purchase orders and other matters
• Prepare work orders
• Track expiration dates of all spare parts
• Operate an electric stacker to transport parts within the warehouse
• Perform additional tasks as assigned by the Manager or Supervisor

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in logistics industry.
• Proficient in using MS Office Applications.
• Knowledge in 5S

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Product Development: Lead the entire product lifecycle, from idea generation to launch, ensuring our products are competitive and exceed market standards.
• Market Insight & Innovation: Gain a thorough understanding of the needs of Requesting Licensees (RLs) and End Users (EUs), identifying gaps and developing innovative solutions that differentiate us in the market.
• Cross-Functional Leadership: Work collaboratively with various teams, including Business Development, Regulatory, Planning, Operations, IT, and Finance, to ensure smooth product delivery and support.
• Regulatory Engagement: Providing insights to navigate ongoing and immediate regulatory issues that necessitate changes to products and processes.
• Performance Monitoring & Optimization: Track product performance and revenue, implementing corrective action plans as needed. Continuously improve features, pricing, and business processes to maintain a competitive advantage.
• Customer-Centric Customization: Interact directly with customers to understand their specific needs, offering customized solutions that enhance customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure that all products and processes adhere to relevant regulatory standards.

Requirements:

• Degree in Business, Engineering, IT, or related disciplines.
• At least 3-5 years of working experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Manage full spectrum of HR & Office Administrative functions including recruitment, onboarding & offboarding, employee relations, performance management, as well as office administration.
• Ensure compliance with Singapore's employment regulations and HR best practices.
• Review and improve existing HR policies and procedures to enhance workplace efficiency.
• Handle employee engagement, well-being programs, and retention initiatives.
• Address and resolve HR issues, grievances, and disciplinary actions.
• Oversee employee training and development programs.
• Oversee office administration, ensuring seamless day-to-day operations.
• Manage office facilities, supplies procurement, and administrative budgets.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or equivalent.
• At least 3 - 5 years of HR & Admin experience.
• Good understanding of local employment laws and regulations.
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Your new company
Our client is a global MNC, an expert within testing and monitoring equipment. They have a strong presence globally and would like to further grow their business in Singapore over the next 12 months. They are seeking for an experience Business Development Manager to spearhead their clientele growth within the APAC region.

Your new role

Below are some of the key responsibilities for the role;

• Work closely with the sales lead of Asia to develop the business in this region.
• Identify and cultivate new business opportunities, leveraging existing industry relationships and forging new partnerships.
• Collaborate closely with the sales and marketing teams to drive revenue growth and achieve business objectives.
• Conduct market research to identify emerging trends, assess competitor activities, and capitalize on market opportunities.
• Prepare and deliver compelling sales presentations, proposals, and negotiate contracts to secure new partnerships.
• Provides input to specific objectives of the budget / sales plan with functional department.
• Works close together with customer service, project management and technical team to bring projects to success.

What you'll need to succeed
The successful candidate, should have;

• 5-6 years of proven sales track record in testing and monitoring products, specifically within the medical devices/equipment industry.
• Strong ability to understand customer processes and challenges.
• Excellent communication, negotiation, and interpersonal skills.
• Coordinate projects; complete projects on time and budget

What you'll get in return

• Regional exposure
• Part of the pioneer and growing team
• Opportunity for fast-track career progression into management

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R21103292 | EA License Number: 07C3924 | Company Registration No: 200609504D

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an Operations role
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC will be an advantage.
• Experience in dealing with sales / traders and clients.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Job Description -

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.Job Description - Operation Assistant

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours: 9am-6pm in office (1 weekday & 2 weekends), need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
Customer-oriented with good interpersonal and communication skills

Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under own initiative

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

Job Description -

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.Job Description - Operation Assistant

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours: 9am-6pm in office (1 weekday & 2 weekends), need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
Customer-oriented with good interpersonal and communication skills

Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under own initiative

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

Job Responsibilities

Candidates to assist in the provision of a high quality and effective personalized breast imaging and intervention services.

Attentive to details, the candidate will be an integral part of the team in providing a unique patient centric experience.

Main Responsibilities

• Radiographer / Sonographer: mammographers and sonographers with prior experience in breast imaging (screening, diagnostic and procedural).
• Experience with other screening sonographic examinations such as abdomen and pelvis, as well as BMD are additional advantage.
• Candidates should also have prior experience with radiography administrative and management aspects including QC and audits.
• Communicate to reassure patients regarding the imaging and intervention procedures and address any inquiries and concerns that may arise.
• Perform in accordance to standards described in SOP manual, including but not limited to workflow, examination and safety procedures, rules and regulations.
• Support management in the evaluation of the clinical and team performances, quality control, etc.
• Support management in staffing, development and training to enhance engagement and maximise performance.
• Perform duties as may be assigned by Management.

Requirements

• Minimum a Diploma / Degree in Medical Imaging / Radiography, Ultrasonography or equivalent.
• Proficient in MS Office applications.
• Knowledge of PACS systems.
• To communicate with English, Mandarin and/or Bahasa speaking patients regarding the imaging and intervention procedures and address any inquiries and concerns that may arise.
• 5.5 days work week.

Company Overview

Specialist Women’s Imaging (Singapore) Pte. Ltd (“SWI”) is a located in 1 Orchard Boulevard and provides specialized breast imaging and intervention services. We are a forward-looking group and will embed the latest technology into our patient centric vision for breast imaging and intervention service.

At SWI, we offer a friendly working environment and invest in our people to succeed. Our culture is one of mutual respect, trust and empowerment. SWI has a growth vision and we are continuously looking for talents that wants to join a proud family to provide a vision of quality patients centric service.

We are seeking a skilled and experienced M365 Engineer to join our team. Will be responsible for setting up, configuring, managing, and operating our M365 tenant and workloads.

This role requires a deep understanding of Microsoft 365 services.

Key Responsibilities:

Setup and Configuration:

• Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.

• Implement security and compliance policies to ensure data classification and compliance.

• Conduct Proof of Concept (POC), new product evaluations and fitment.

• Configure and manage user accounts, licenses, and permissions.

Management and Operation:

• Monitor and maintain the health and performance of M365 services.

• Troubleshoot and resolve issues related to M365 services and applications.

• Perform regular updates and maintenance to ensure optimal performance and security.

Collaboration and Support:

• Work closely with other IT teams to integrate M365 services with existing systems and applications.

• Provide technical support and guidance to end-users and other IT staff.

• Conduct training sessions and create documentation to help users effectively utilize M365 services.

Continuous Improvement:

• Stay up-to-date with the latest M365 features, updates, and best practices.

• Identify opportunities for process improvements and automation to enhance efficiency and productivity.

• Participate in the planning and lead execution of M365-related projects and initiatives.

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Microsoft 365 Certified: Enterprise Administrator Expert or other relevant certifications.

• Proven experience in setting up, configuring, managing, and operating M365 tenant and workloads.

• Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.

• Experience with PowerShell scripting for automation and management tasks.

• Experience with hybrid M365 environments and integration with on-premises systems.

• Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).

• Knowledge of Azure Active Directory and related identity management solutions.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.