Duties and Responsibilities

• To oversee overall operations of the restaurant

• To oversee the turnover and drive the revenue of the restaurant, prepare budget and ensure minimal cost and maximal profit, prepare sales and marketing/promotion plans, achieve monthly targets

• To provide/ensure the highest level of excellent and professional service in the restaurant to meet guests needs, expectations and satisfaction and rectified throughout their patron experience

• To handle guest’s queries/complaints in a polite, prompt and professional manner

• To ensure all furniture, lighting, other features and supplies (e.g. beverages, operation equipment, linen, uniforms etc) are adequate, functional, in full and clean working condition

• To provide induction briefing to and train service staff to be professional, knowledgeable to ensure smooth running of the restaurant

• To ensure communication among team members and daily briefings are conducted

• To plan, create and manage the Standard Operation Procedure (SOP) for the restaurant

• To liaise with the Chef(s) to ensure a high standard of food quality and presentation

• To hire new staff for the restaurant

• Ad hoc tasks as assigned by the Managing Director

• This is by no means an exhaustive list as it is subject to changes in accordance with the business patterns or any other factors where duties may have to be redefined accordingly

- Candidate must possess at least Diploma

- At least 5 Year(s) of working experience in related field required for this position

- People and service oriented

- Warm and Cheerful personality

- Willing to start on short notice

- Responsible for Safety audit

- Responsible for all day-to-day management & operations

Job Requirements:

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client /stakeholder relationships across multiple levels of the organization;
• On-site key point of contact for Facilities in the client’s premises;
• Ensure effective communications and reporting to clients’ on operation matters;
• Evaluate service response time and analyse occupants’ service request trends and suggestions;
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user;
• Pro-actively develop and manage client /business unit relationships ensuring that the expected and consistent service levels are achieved across the sites
• Lead by example and groom the team in achieving maximum client satisfaction level
• Ensure delivery of contractual obligations in a corporate setting;
• Deliver sound client centric experience at the workplace;
• Analyze client service request trends and provide suggestions for improvement. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Lead by example and groom the team in achieving maximum client satisfaction level;
• Preparing weekly, monthly facilities reports;
• Develop and review planned maintenance schedules with maintenance vendors;
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Ensure all Financial Management requirements are completed in a timely and accurate manner.
• Develop Site SOPs to ensure compliance and operations efficiency;
• Assist in the implementation of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Ensure critical operations and sites are identified across the sites.
• Establish HSSE plan for the account on site.
• Ensure disaster recovery and business continuity planning is implemented and maintained across the sites.
• Implement and ensure escalation procedures are in place and observed for incident and problem reporting.
• Have good knowledge of statutory legislations and requirements
• Managing work orders using a CMMS and analysing maintenance data;
• To conduct commercial negotiations with service partners and suppliers and to ensure the sub-contractors’ contracts administration for the FM projects are established;
• Develop annual Capex and Opex budgets
• Develop initiatives and strategies that lead to cost savings and service improvement
• Analyse financial data and contract model to generate savings for the account
• Review monthly financial reports including the preparation of accruals and variance.
• Prepare monthly management report.
• Assist in the budgeting and Recommit process including reviews with Key Account Manager
• To enhance relationship with service partners and suppliers for the delivery of FM projects and businesses;
• Evaluate the vendor procurement and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
• To support site operations including covering duties within the team where necessary;
• Actively encourage an environment that supports teamwork, cooperation & performance excellence across account. Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics. Develop a staff development program to ensure staff career progression;
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of team members
• Actively encourage an environment that drive teamwork, co-operation & performance excellence across the sites;
• Any other scope and roles as assigned by the reporting manager.

Job Requirements:

• Minimum Diploma in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute;
• At least 3 years of relevant experiences as a manager in facilities management in a corporate setting;
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision;
• Excellent client management skills in a corporate environment and a strong team player;
• Proactive and independent;
• Dynamic and multi-tasking capabilities;
• Familiar with CMMS for work order management;
• Fire Safety Manager Certificate.

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

Are you excited to excel in driving top line and bottom line results by upscaling the customer experience? Do you like to (further) build on an engaged and entrepreneurial team of people, operating in Singapore, who are passionate about providing Beer, Wine and Spirits to everyone?

Then we might be looking for you. We are looking for a Singapore Country Manager to join our team who will be responsible for building the team and accelerating the growth of our client base in Singapore. In this role, you will be reporting directly to the CEO Asia Pacific and be heading the local office.

What will you do?

• You will be responsible for driving business growth in Beer, Wine and Spirits (BWS). You will champion local business development and further build our strong relationships with current customers and inspire your local teams on customer needs and opportunities. Therewith you will guarantee an excellent service provision by all local employees, next to identifying new market and customer opportunities without compromising current business. You will set high goals that are ambitious but realistic for self and team, geared to the Hillebrand Gori objectives;
• You will oversee and support the creation of targeted sales and business development plans together with all teams involved. Next to this local responsibility, you will actively engage and drive collaboration with all functions within the Hillebrand Gori network to deliver on our promises, to our clients and to our shareholders;
• As you know that engaged people are driving better customer satisfaction and results, you will help to manage the individual performance of employees, build employee engagement, coach and develop people, put the right people in the right job, therewith fostering our valued Hillebrand Gori culture;
• Your focus will be on optimizing the gross profit. From your responsibility, you will deliver on top line and bottom line objectives from your full P&L, balance sheet and cash sheet responsibility. You will act to surpass goals and focus on exceeding targets;
• You will contribute to the wider Hillebrand business by sharing information, knowledge, best practice, talent and expertise.

What do we expect from you?

• You are a credible expert in the logistics sector with 10+ years of relevant experience in logistics (freight forwarding) / retail businesses. Within our industry, you can prove your track record in business development by expanding product portfolio and customer base;
• You are an entrepreneurial team player that defines the strategy for local business, sets the direction and engages the people to drive the implementation of your plans;
• You are a senior manager with strong leadership and team-building skills to create a winning team. Therefore, your nature is to delegate responsibilities, to create challenging but realistic goals and create a performance driven culture that delivers results, which exceed expectations. This includes open dialogues with the team to overcome challenging issues or learn more about these as a group. Even if this concerns remote-management;
• You are a robust, but collaborative team player, with the ability to leverage a networked, multi-cultural organization easily;
• You are entrepreneurial and resilient. Not a typical corporate character, but down-to-earth and pragmatic in essence (strategic if needed)

Retail Marketing Managers make sure companies meet their sales goals and are responsible for handling marketing budgets, managing retail teams, maintaining stocks, solving customer complaints, organizing meetings, and checking if safety and legal requirements are met.

• Developing marketing plans that set goals for increasing revenue, market share, and brand awareness
• Developing pricing strategies for products based on competitors’ prices, customers’ willingness to pay, and company cost structures
• Identifying new business opportunities by researching new technologies, markets, and competitors
• Conducting market research to identify potential opportunities for growth in existing markets or new markets
• Designing advertising campaigns that create brand awareness, generate leads, and promote sales
• Creating an effective store environment that will attract customers with visual appeal, comfort, and convenience
• Meeting with store managers to discuss performance metrics and identify problem areas
• Analyzing data to identify opportunities for increasing store traffic and sales
• Developing and implementing marketing strategies to promote products or services in retail stores

Business Manager

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for a Business Manager who will focus on serving the Singapore Market. This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment. The ideal candidate will have the passion for creative, technology and digital solutions and must demonstrate strong communication skills, as they will work closely with executives, colleagues, and clients on a number of projects. The candidate will be a high impact individual capable of driving outstanding business results. He/She will be responsible for maximizing sales opportunities to achieve growth and sales targets. This is a full-time position that takes place in a borderless working environment and may involve traveling.

Key Responsibilities

• Develop comprehensive sales and business plans to acquire new clients
• Build relationships with client executive stakeholders
• Owning the client strategy/account plans,
• Build and growing account relationships,
• Responsible for overall operational performance and client satisfaction
• Growing revenue/margin with the client.
• Facilitate effective planning sessions and target account meetings
• Work with leadership to develop compelling proposals and contracts on a timely basis
• Report activities and results accurately and timely each week to the management.
• Fully explore the business needs and buying motivations for each key target account
• Identify and recommend effective solutions, processes, and techniques to accounts
• Develop and maintain a network of prospects that will enable a strong, consistent pipeline forconversion into sales.
• Manage the contact to contract sales process efficiently and effectively, with transparency.
• Stay current on industry trends and new or innovative approaches and incorporates intosolutions
• Pitch and close target clients on appropriate solutions

Prerequisites

• 3+ years of solid record of Enterprise solutions sales or business development.
• Experience in Technology/ Digital products or services would be a big plus,
• Experience identifying, developing, negotiating and closing large-scale deals
• High level of strategic thinking with the ability to execute tactically.
• Attention to detail and, when necessary, strong financial acumen.
• Confidence in your ability to create high volume pipelines and accurately forecast close dates
• Excellent English communication skills – verbal and written
• Ability to travel domestically and internationallyBenefits
• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.
• Plenty of snacks (healthy and indulgent), beverages

Get in touch
Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

IT Project Manager – SAP IBP

Our esteemed client in FMCG industry is currently looking for an IT Project Manager – SAP IBP

Responsibilities:

• IT Lead for the end-to-end implementation of SAP Integrated Business Planning for Supply Planning (IBP-SP) module.
• Utilize prior experience to ensure successful implementation across diverse markets.
• Collaborate with cross-functional teams to gather requirements and align project objectives with organizational goals.
• Provide functional and technical expertise in SAP IBP-SP, guiding the team through configuration, customization, and integration processes.
• Create and maintain project plans, timelines, and deliverables, ensuring adherence to the established schedule.
• Conduct regular project status meetings, addressing issues, risks, and providing updates to stakeholders.
• Foster effective communication between business users and technical teams to facilitate a smooth implementation process.
• Identify and mitigate project risks, ensuring successful resolution to maintain project momentum.
• Act as a liaison between external vendors, consultants, and internal teams to guarantee seamless collaboration.

REQUIREMENTS

• Proven experience in managing end-to-end SAP IBP-SP implementations across multiple markets.
• In-depth knowledge of both functional and technical aspects of SAP Integrated Business Planning for Supply Planning.
• Strong project management skills with the ability to lead cross-functional teams effectively.
• Strong communication and interpersonal skills to facilitate collaboration between diverse stakeholders.
• Ability to analyze business processes and provide solutions that align with organizational objectives.
• Experience in creating and maintaining project plans, managing timelines, and meeting deliverables.
• Familiarity with SAP integration methodologies and best practices.

Office Location: Central

Kindly indicate your current/last salary details and also your notice period

Interested candidates kindly forward your CV to [email protected] (Dorothy Ma Li, Reg No: R1769176).Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Be a part of something BIG!

This role is to plan and manage existing Core VAS and Messaging Platforms.

Make an Impact by:

• Planning and project management of new and existing value-added services. This includes the planning and implementation of new technology, capacity, service rollout and service performance improvement, etc.
• Work closely with stakeholders in Product Development, Marketing and Engineering to establish the requirements to support new services and lead in discussions on new emerging technologies.
• Perform technical and financial feasibility studies on potential new value-added systems and solutions.
• Responsible to lead in tender preparation, technical & commercial evaluation, negotiations and procurement value-added systems and solutions.
• Plan the near- and long-term network architecture and capacity needs
• Engage regional counterparts to identify and realise cost and operational synergies
• Manage vendor(s) during the project implementation
• Carry out any other duties as assigned by supervisors

Skills for Success:

• Degree in Engineering majoring in Computer Science, IP networking or telecommunications/mobile communication.
• Working experience in computer networking or the telecommunications industry, especially in the role of project coordinator/project manager. Preference will be given to candidates with project management certifications such as CAPM, PMP, CITPM.
• Passionate towards new mobile technologies and systems.
• Knowledge of 3G and 4G telecommunications technologies and computer networking, including knowledge of hardware, protocols and internet standards. Knowledge of value-added services such as mobile charging solutions for postpaid and prepaid services, mobile applications is an advantage.
• Basic technical knowledge of computer networking, including knowledge of hardware, protocols, and internet standards.
• Ability to communicate and conduct presentation effectively in both verbal and written English.
• Basic understanding of legal contracts, procurement and financial capabilities in managing capital and operational expenditures.
• Good interpersonal skills, leadership qualities and strong teamwork are essential.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Scope:

• Responsible for finance function of Business Units in charge of Product Costing and Marketing & Licensing activities
• Responsible for costing/ pricing calculation and system setup/ maintenance
• Responsible for month-end and year-end closing activities
• Responsible for analyzing and presenting monthly financial performance with senior management team
• Responsible for annual budget preparation for Business Units
• Responsible for ensuring compliance with relevant statutory requirements/ regulations, including but not limited to statutory accounts, tax and other business filings
• Responsible for all liaising work with internal/external auditors, banks, tax agents and other statutory bodies
• Responsible for all maintenance and update of SOP for the Product Costing and Marketing & Licensing activities
• Responsible for review and continuous improvements works related to processes in Business Units
• Undertake any ad-hoc projects or activities as assigned.

Job Requirements:

• Min. Degree in any relevant finance/ accounting field
• Min. 3-4 years relevant experience in a managerial role preferably in manufacturing accounting

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599