Responsibilities:

 

Business Performance and Management

• To evaluate customers' needs and provide solutions in the areas of wealth protection and accumulation, retirement planning, estate preservation and endowment planning.
• Design and recommend wealth solution to meet the objectives of the customers.
• Take initiative to plan and organize daily schedule for various sales generating activities.
• Conduct daily calls to the customers in their portfolio base to arrange for appointments and to offer assistance to them.
• To regularly update their clients on their holdings and investment performance. 
• Achieve monthly sales target for various banking products with consistency. 
• Fulfill training requirements which are set by the organization. 
• Ensure completeness and accuracy in application process to minimise reworks. 

 

Regulatory Compliance

• Ensure compliance with Group Policy and Standards and procedures of the Bank.
• Ensure sales process is met and follow throughout and maintain BSC grading of A/B.
• Ensure proper screening and gathering of customer information to satisfy KYC procedure.

 

Requirements:

 

Qualifications

• Degree or Diploma holder

 

Professional Qualification and/or Regulatory, Licensing Requirements

• M5, M6, M6A, M8, M9, M8A, M9A, M1B, and HI

 

Relevant Work Experience

• Minimum 3 years of Wealth sales experience

 

Competencies/Skills

• Networking
• Prospecting
• Negotiation
• Self starter
• Excellent articulation
• Well versed in Insurance and Investments

Responsibilities:

 

Business Performance and Management

• To evaluate customers' needs and provide solutions in the areas of wealth protection and accumulation, retirement planning, estate preservation and endowment planning.
• Design and recommend wealth solution to meet the objectives of the customers.
• Take initiative to plan and organize daily schedule for various sales generating activities. 
• Conduct daily calls to the customers in their portfolio base to arrange for appointments and to offer assistance to them.
• To regularly update their clients on their holdings and investment performance. 
• Achieve monthly sales target for various banking products with consistency. 
• Fulfill training requirements which are set by the organization. 
• Ensure completeness and accuracy in application process to minimize reworks. 

 

Regulatory Compliance

• Ensure compliance with Group Policy and Standards and procedures of the Bank.
• Ensure sales process is met and follow throughout and maintain BSC grading of A/B.
• Ensure proper screening and gathering of customer information to satisfy KYC procedure.

 

Requirements:

 

Qualifications

• Degree or Diploma holder

 

Professional Qualification and/or Regulatory, Licensing Requirements  

• M5, M6, M6A, M8, M9, M8A, M9A, M1B, and HI

 

Relevant Work Experience

• Minimum 3 years of Wealth sales experience

 

Competencies/Skills

• Networking
• Prospecting
• Negotiation
• Self-starter
• Excellent articulation 
• Well versed in Insurance and Investments

Join our esteemed team as a Senior Consultant specializing in Financial Markets and Private Banking Transformation, where you'll spearhead strategic initiatives to optimize operations and drive innovation within the sector. This role offers a unique opportunity to leverage your expertise in project management and transformation to deliver impactful solutions for our clients.

Key Responsibilities:

• Collaborate with clients in the financial markets and private banking sector to assess current practices, identify areas for improvement, and develop transformative strategies to enhance performance and competitiveness.
• Lead project teams in the definition of Target Operating Models (TOM) and process improvement initiatives, guiding the development and implementation of strategic frameworks to optimize operational efficiency and effectiveness.
• Conduct thorough analysis of market dynamics, regulatory requirements, and industry trends, providing actionable insights and recommendations to drive strategic transformation initiatives.
• Lead project teams in the implementation of transformational initiatives, including process reengineering, technology adoption, and organizational restructuring, ensuring alignment with client objectives and timelines.
• Provide expert guidance and support in financial market operations, private banking services, and wealth management strategies, contributing to the success of client projects.
• Develop and deliver high-quality presentations, reports, and recommendations to senior management and stakeholders, effectively communicating complex concepts and transformation strategies.
• Act as a trusted advisor to clients, building strong relationships and fostering collaboration to drive successful project outcomes and business transformation efforts.

 

What if your curiosity could help build the world we all imagine? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It's yours to build. The opportunity: your next adventure awaits Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting, Indirect Tax Services, International Tax Services, People Advisory Services (Mobility) and Transaction Tax Services. Businesses today are subject to ever-growing and increasingly complex tax and regulatory change. Helping businesses navigate these challenges requires advisors with a deep understanding of relevant legislation, outstanding communication skills and the ability to manage client relationships effectively. You will also be involved in key projects to use and build upon your experience in data management, implementation of tax software systems and building tax requirements for various systems to help our clients improve the performance of tax functions.Corporate tax consulting and tax compliance service for clients in the financial services industry, which covers banking and capital markets, insurance and asset managementSeek an understanding of what the Tax regulations require or business requirements of the client or the problem we are trying to solveUnderstand how the tax regulations or business requirements of the client operate in real world transactions, scenarios, various fact patterns and data captureWork collaboratively in teams to provide holistic tax advice to clients What we look for You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. Qualifications: Pursuing university degree related to Accountancy, Economics or equivalentExperience and/or demonstrated ability in time management and adaptability to change under pressure to build effective relationships at all levels. This passion could be demonstrated via university projects, internships, conferences, self-study, etc.This position is only applicable to students who are in their final year of study. We regret that applicants who do not belong to this category will not be shortlisted for this recruitment exercise.

Please note that for your application to be considered, you are required to upload the following documents together with your online application:

Detailed Resume with expected graduation periodCopy of Highest / Latest Academic Certification and Transcript Please note that applications are shortlisted on a rolling basis. We regret to inform that only shortlisted candidates will be notified. To learn more about careers in EY, please visit Careers at EY to hear from our people about their EY careers. EY | Building a better working world EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For further information, and to apply, please visit our website via the “Apply” button below.

What impact will you make? At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals. So what are you waiting for? Join the winning team now. Work you'll do This role sits with the Tax & Legal Division, Singapore. Responsibilities: Monitoring the billing system and responsible for the accounts receivables within the Business Tax groups within the Tax & Legal Division.Carry out recovery activities with due diligence within prescribed standard operating procedures to minimize delinquency and ensuring compliance with the firms guidelines.Liaising with clients on the collections and able to respond timely to clients enquiries on bills. This may include arranging and collecting of cheques at clients offices.Knowledgeable and familiar with the credit control policies and operating procedures.May be required to prepare statement of accounts and monthly ageing reports.Maintain "live" or up to date status reports, and provide the reports to managers upon requests.Communicate actively with the respective internal and external stakeholders and handle clients enquiries or disputes with tact.Make recommendations to improve the current procedures and policies that ensure timely collections while maintaining a high level of clients retention.Analyze the effectiveness of the current credit control system and implement changes to reduce bad debts/write off.May be required to prepare simple analytical reports when necessary. Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates across our Firm are expected to: Understand the expectations set and demonstrates personal accountability for keeping own performance on track.Understand how our daily work contributes to the priorities of the team and the business.Demonstrate strong commitment to personal learning and development.Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution. Requirements: At least a Diploma/Bachelors Degree in Accounting, Finance, Business or related fields.At least 1-2 years of experience in accounts receivables or similar setting in a professional services environment.Prior knowledge in SAP software will be advantageous.Proven track record of success on closing outstanding invoices.Comfortable to deal with internal and external stakeholders in a calm and tactful manner to handle potentially uncomfortable conversations.Excellent interpersonal, organization and communication skills.Excellent time management skills and ability to prioritize a demanding workload.Meticulous and excellent attention to detail. Due to volume of applications, we regret only shortlisted candidates will be notified. For further information, and to apply, please visit our website via the “Apply” button below.

What if your curiosity could help build the world we all imagine? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It's yours to build. The opportunity: your next adventure awaits Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting, Human Capital, Indirect Tax Services, International, as well as Transaction Tax Services. Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits that can be attained by them, assisting clients in identifying and managing strategic opportunities and risks that relate to significant prospective planning, and providing tax-related domestic and cross-border planning and compliance assistance to business-connected individuals and their associated entities. The team assesses and monitors tax functions’ process improvements. We also look at managing effective relationships with tax authorities. Business Tax consists of Business Tax Advisory, Business Tax Compliance and Tax Accounting & Risk Advisory. What we look for You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world. You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. Qualifications: Pursuing university degree related to Accountancy or equivalent Problem solving and numerical skills Ability to work with complex and detailed information Experience and/or demonstrated ability in time management and adaptability to change under pressure to build effective relationships at all levels Strong written and verbal communication skills and relationship building This position is only applicable to students who are in their final year of study. We regret that applicants who do not belong to this category will not be shortlisted for this recruitment exercise. Please note that for your application to be considered, you are required to upload the following documents together with your online application: Detailed Resume with expected graduation Copy of Highest / Latest Academic Certification and Transcript Please note that applications are shortlisted on a rolling basis. We regret to inform that only shortlisted candidates will be notified. To learn more about careers in EY, please visit Careers at EY to hear from our people about their EY careers. EY | Building a better working world EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today For further information, and to apply, please visit our website via the “Apply” button below.

What if your curiosity could help build the world we all imagine? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It's yours to build. The opportunity: your next adventure awaits Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enables you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax, People Advisory Services, Indirect Tax and International Tax and Transaction Services. As part of People Advisory Services (Mobility) team, it gives you the opportunity to manage the complex challenges of deploying a globally mobile workforce. We provide strategic advice on mobility programs and offer technology advisory services and project management. Focusing on personal taxation and social security issues for companies with globally mobile employeesApplying individual income tax knowledge and expand it to include experience on cross-border situations, application of tax treaties, cross-border mobility situations.Providing both tax compliance and advice to inbound and outbound employees (e.g. basis of taxation, tax residency status, tax planning via remuneration packages, employee share schemes).Engaging in variety of projects including employment tax risk reviews, share scheme planning and employment arrangement advice.Liaising with overseas EY offices to coordinate complete cross-border advice for our clients. What we look for You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. Qualifications: Pursuing university degree related to Accountancy, Business, Economics or equivalentProblem solving and numerical skillsAbility to work with complex and detailed informationExperience and/or demonstrated ability in time management and adaptability to change under pressure to build effective relationships at all levelsStrong written and verbal communication skills and relationship building This position is only applicable to students who are in their final year of study. We regret that applicants who do not belong to this category will not be shortlisted for this recruitment exercise. Please note that for your application to be considered, you are required to upload the following documents together with your online application: Detailed Resume with expected graduation periodCopy of Highest / Latest Academic Certification and Transcripts Please note that applications are shortlisted on a rolling basis. We regret to inform that only shortlisted candidates will be notified. To learn more about careers in EY, please visit Careers at EY to hear from our people about their EY careers. EY | Building a better working world EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For further information, and to apply, please visit our website via the “Apply” button below.

What if your curiosity could help build the world we all imagine? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It's yours to build.The opportunity: your next adventure awaits Dear all, The partners and team in EY International Tax and Transaction Services (ITTS) invite you to join us and be part of an era of transformative tax journey. Today, we see innovative business models continually emerge as countries face structural challenges and trends, such as climate change, acceleration of digitisation, and changing consumer behavior. These, together with the evolving global tax reforms like BEPS 2.0, have increased the complexities of doing business. This era of changes sees Tax increasingly forming part of businesses’ boardroom agenda. In EY International Tax and Transaction Services (ITTS), we provide flexible opportunities for you to hone single, dual or multi-disciplinary tax skillsets, be it corporate and international tax advisory, transaction tax advisory, business incentives advisory and/ or transfer pricing. You will work with our ITTS engagement teams on those tax advisory projects, helping businesses as they go through various aspects of their life or growth cycle – establishment, expansion, transformation, exit, in domestic or international markets, for example: Advise on market entry or exit tax issues and workaroundsReview their legal entity structure and/ or transactional/ operating modelHelp them manage tax risks by looking at their overall tax strategy, governance and tax risk management frameworkUnderstand business objectives and their value drivers to help align their tax and operating model, and optimize tax opportunities like incentives or other forms of government supportFor mergers and acquisitions, advise on acquisition, disposal, refinancing, restructuring or initial public offering. And to help with negotiations throughout the transaction life cycle, from initial due diligence to post-deal implementationCross border multi-country projects to help businesses navigate through the evolving and changing global tax landscape, be it tax and transfer pricing restructuring, tax disputes, or BEPS 2.0. What we look for You are curious about taxYou look forward to tax challenges within the today’s fast-moving world of businessYou see change as the only constant – you want to be there as the global tax landscape evolvesYou are agile – you can be a strategic thinker, have precision in execution, yet pragmatic in solutions, and an inclusive collaboratorYou have a growth mindset – you desire specialism, yet keen to build skillsets beyond your coreYou have grit – you aspire to be a trusted advisor Qualifications and skillsPursuing university degree related to Accountancy / Business / Economics / Engineering / Information TechnologyAn open mind and the ability to adapt and perform under pressureProblem solving and numerical skillsTime and project management skillsEffective and impactful communication skills (written, verbal, relationship building) What we can offerA competitive remuneration package – Rewarding individual and team performance.Flexible working arrangements – FlexTime, FlexPlace, FlexSpace, FlexWork, FlexAttireDynamic, diverse and inclusive culture – Embracing you for who you are. Empowering you to use your voice to help others find theirs.Support for continuous learning - Developing mindset and skills to navigate whatever comes nextSuccess as defined by you – Providing the platform, tools and flexibility in ITTS, so you can make a meaningful impact, your way.Authentic & transformative leadership – Sharing experiences and insights, one-on-one coaching journey to help you hone next-generation leadership skillsMobility/ secondment programmes – providing opportunities for you to acquire broader experiences and exposures On behalf of fellow ITTS partners and colleagues, we look forward to having you with us. Best regards, Florence Loh Partner, EY International Tax and Transactions Services Leader https://www.ey.com/en_sg/people/florence-loh This position is only applicable to students who are in their final year of study. We regret that applicants who do not belong to this category will not be shortlisted for this recruitment exercise. Please note that for your application to be considered, you are required to upload the following documents together with your online application:Detailed Resume with expected graduation periodCopy of Highest / Latest Academic Certification and TranscriptsPlease note that applications are shortlisted on a rolling basis. We regret to inform that only shortlisted candidates will be notified. To learn more about careers in EY, please visit Careers at EY or connect with us on social media (Facebook or Instagram) to hear from our people about their EY careers.EY | Building a better working world EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For further information, and to apply, please visit our website via the “Apply” button below.

Who we are looking for This is a mid-level management role within the Hedge Funds Fund Services Business Unit of the State Street Alternative Investment Solutions Group. The position interacts with all levels of professionals both internally and externally and with senior-level executives of State Street. Therefore, exceptional interpersonal and communication skills are required. Candidates must demonstrate strong initiative, be able to perform well under pressure, and be capable of managing multiple and diverse assignments. The position is responsible for managing departments experiencing significant growth. Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration, and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that b the front-, middle-- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for. What you will be responsible for As a Fund Accounting Client Service Manager (Hedge Funds), you will Provide overall direction to team of staff to assure synchronized teamwork that accomplishes yearly and quarterly financial and operations goals and objectives. Responsible for the development and execution of overall business plans both internally and in partnership with clients. Manage relationships with clients at appropriate levels to ensure continued confidence in State Street. Manage relationships with key client contacts ensuring expectations are met and client satisfaction with the level of service received. Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed within department. Responsible for the direction and training of subordinate managers and staff. Address employee concerns and sensitivities. Review and approve NAV files in accordance with established policies and procedures. Provide support for and effectively communicate broad overall company initiatives and goals to staff within the b of control. Responsible for developing department budget and staffing projections. Completes staffing proposals for newly awarded business. Monitors and approves department expenses. Assess operational effectiveness and make suggestions to streamline functions. Develop ideas for new products and services to expand business opportunities and better meet client needs. Participates in new business process including review of proposals, prospect presentations, staffing allocations, etc. Represent the organization internally and externally as a senior-level executive of State Street. Meet all requirements for the performance planning process including goal setting, regular and immediate feedback, and submission of formalized performance appraisals. Allocates and coordinates resources including staff allocation, space, and procurement of necessary equipment. Spearhead special projects and serve on committees and task force assignments. Provide leadership in areas outside of the division What we value These skills will help you succeed in this role Detail-oriented mindset, ability to spot and distinguish minute differences in documents A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline-driven, and ever-evolving business environment Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated. An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients Ability to work independently, to coach, mentor, and lead initiative A polished, professional outlook and manner Education & Preferred Qualifications Candidate must have a university degree (business, mathematics, finance or economics preferred, accounting concentration a plus) and at least 7 years of accounting experience, including 2 to 3 years of supervisory and financial reporting experience is required. Experience in the Hedge Funds and Fund of Funds is required. Strong computer skills are required, especially Microsoft Office, particularly MS Excel. About State Street What we do. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. Work, Live, and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance, and savings plans among other perks. You’ll have access to a flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences, and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program, and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. For further information, and to apply, please visit our website via the “Apply” button below.

Manager - Commercial Services (Bulk Pacific)

Why explore

• Pioneering opportunity in the new Commercial Services & Digitalisation structure
• Leadership role
• Opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are recruiting for a Manager - Commercial Services (Bulk Pacific) for our Commercial Services & Digitalisation unit. Our Commercial Services & Digital team will streamline and guide how we invest in and harness technology for Commercial. This team will modernize and digitize our manual processes, addressing pain points for employees and focusing on initiatives for improving customer experiences. We see Commercial Services as the engine room with their focus on post-deal tasks such as invoicing, trade finance, shipping, and laytime.

Commercial Services & Digital is a unique opportunity to bring digital closer to the business, to create more synergies between teams, and to bring together business improvements to achieve business excellence. The Commercial Services Bulk team supports Iron Ore, Bauxite, Alumina, and Salt business in the Pacific region.

The key purpose is to ensure the commercial services activities including invoicing, trade finance, and shipping for Bulk Pacific Businesses are handled most effectively and efficiently and in so doing protect the maximization of cash flow for the business.

This is a fantastic opportunity for a strong people and commercially attuned leader who is driven to lead, mentor, and guide the team to achieve high performance through collaboration and strong leadership.

Reporting to the Senior Commercial Services Manager (Pacific), you will be:

• Providing leadership & oversight of the Commercial Services Bulk team to become a functional and high-performing team.
• Manages a team of Commercial services supervisors who are responsible for contract administration, invoicing, trade finance, and shipping documentation.
• Support the Senior Commercial Services Pacific manager with the execution of Commercial Services Bulk team objectives.
• Work with the CS Continuous Improvement & Digital teams to implement new digital automation and process improvement opportunities and efficiencies.
• Ensure all relevant Service Level Agreements and KPIs are met as per what was defined by Commercial Services leadership and the Business.
• Lead ad-hoc projects aimed at optimizing value for the company.
• Work with the various Business Unit teams to build a collaborative environment between teams.
• Managing the LOI process from receiving the Buyers’ executed LOIs through to releasing them to Marine, by ensuring all submitted supporting documents meet the risk mitigation conditions.
• Ensuring that appropriate credit risk mitigation tools are in place, appropriate shipping-related documents are produced, and that commercial invoices with approved pricing, costs (for shipping), and other documents are produced to banks/customers/ship owners in a timely, accurate manner to ensure maximization of cash flow.
• Adapts plans and priorities to address resource and operational challenges.
• Proactively identify, drive, and promote business process, digital, and automation improvements to effectively and efficiently deliver improved customer service solutions to internal and external stakeholders.
• Addresses issues with impact beyond own team based on knowledge of related disciplines.

About you

To be successfully considered for this role, you will have

• A bachelor’s degree in a business or operations-related function.
• Excellent verbal and written communication skills and ability to reach out and build collaborative stakeholder relationships across different levels.
• Proven track record of effective commercial administration: at least 6 years of progressive experience in CTC / sales administration in the mining and metals area.
• Superior knowledge in Trade Finance, Shipping, or Supply Chain.
• Proven effective leadership experience in driving performance for a large team (>20).
• Experience with international trade documentation/Letters of Credit.
• High level of focus and attention to detail and ability to handle stress and workloads.
• Knowledge of contractual concepts and understanding of associated trade-offs.
• Strong knowledge of contact to cash.
• Experience with SAP / Advanced systems skills.
• Experience in leading and coaching large-sized teams.
• Experience in bulk commodity logistics.
• Experience in change management and business transformation.
• Commercial mindset.

It will also be beneficial if you have:

• Knowledge of Power BI or any other data analytics tools/applications.

Job Description:

• Oversees full spectrum of HR functions, including but not limited to compensation, benefits, performance and talent management, recruitment and training and development.
• Responsible for the full-cycle of recruitment processes and employee on-boarding/off-boarding activities
• Organize and support employee engagement and welfare activities
• Support key compensation and benefit activities such as Salary Increment, Performance Bonus, Promotion and Manpower Budgeting exercise
• Oversees and carry out the daily HR administrative and operational works.

Job Requirements:

• Bachelor's Degree in in Human Resource or related field preferred.
• Minimum 10 years of experience in human resource generalist within manufacturing industry
• Strong knowledge of employment/manpower regulations, government schemes and industry/HR best practices.
• Dynamic and Energetic

Job Description:

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

We are a SME FM Company. We are looking for potential candidates to join our company. This position will station in Eastern Part of Singapore.

Job Description

• To take charge and lead the in-house maintenance team in all daily facilities maintenance issues.
• Supervise and manage contractors in fulfilling their contractual obligation and ensure smooth operation of the buildings.
• Attend to feedback by tenants/ clients, to recommend and take remedial actions in a timely manner.
• Promote good relations with our staff, contractors and management.
• Prepare quotation for service, conduct quotation exercise and prepare bills of quantity as required.
• Any other ad-hoc assignments assigned by the Management.

Requirements

• Candidates should possess at least a Diploma in Engineering with 8 years of relevant working experience or a Degree in Engineering with 5 years of relevant working experience.
• Candidates with Singapore Certified Energy Manager or Green Mark Accredited Professional or Facilities Management or Licensed Electrical Worker accredited by EMA will be an advantage or Fire Safety Manager / Senior Fire Safety Manager.
• Good command of languages.
• Good communication skills.
• Well versed in Words, Excel and Powerpoint presentation.
• Knowledge in green and sustainability built environment.
• Good People Management Skills

Roles & Responsibilities

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.
We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

What you'll be doing:

• Coordinate with sales leadership and the global sales enablement team to define sales enablement priorities and build, deploy and track enablement programs
• Act as a liaison between cross functional teams.
• Create, edit and approve content to educate the sales team to advance deals with development of use case studies, competitive information, persona understanding and custom work.
• Train sales team on best use of sales enablement materials, sales tools, onboarding and product updates
• Field ad hoc content and support requests from sales team.
• Provide coaching on sales calls and demos, as needed.
• Help the global enablement team and cross functional SMEs to ensure the sales enablement content repository (Highspot and Anaplan Academy) are easily and readily accessible and kept up to date on an ongoing basis.
• Determine content adoption and success metrics and keep the Global GTM Enablement dashboard up to date with customer satisfaction and business metrics for APAC sales.
• Define sales enablement best practices and facilitate and produce a cadence of regular onboarding and ongoing development workshops (virtual or face to face)
• Conduct and report on results and surveys.
• Gather feedback from sales team on a regular basis to constantly improve support programs.
• Drive high standards and values for our enablement team and brand.
• Ability to coach others for success and personal development.

More about you:

• Bachelor's degree; Sales, business, and marketing majors preferred.
• Client Facing Experience in a sales, customer success, presales or sales support role required
• Experience with sales enablement and learning management tools preferred i.e. . Brainshark, Mindtickle, Saleshood etc.
• Experience with learning tools i.e. Camtasia, Captivate, Kahoot, Mentimeter etc.
• Experience facilitating virtual workshops via zoom, webex etc. and use of the breakout room, whiteboard and polling features
• Exceptional facilitation skills
• Exceptional written and verbal communication skills.
• Ability to prioritize tasks effectively.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.
• Adept at project management and cross-functional collaboration.
• Creative and strategic thinker.
• Organized and efficient time management processes.

More about the role:

• Problem solver are your core (Technical, Architectural, Process related)
• Results-oriented, motivated, self-starter
• Values variety in daily activities, flexible to adapt, confidence to tackle any challenge – even those that come up last minute
• Coaching mentality
• Collegial, open and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

AI Singapore (AISG) is sourcing for an individual to join the AI Products team as Senior Executive / Assistant Manager. As Senior Executive / Assistant Manager, you will help develop our strategy to take advantage of AI – in particular Large Language Models (LLMs) through building partnerships and a healthy ecosystem, while pushing for adoption and value creation.

This role reports to the Head of Strategy, Partnerships & Growth in the AI products team.

In this role, you will:

Project Funding and Internship Scheme

● Lead the operationalization of project award and paid internship schemes targeting post-graduate students in the LLM space globally
● Conceptualize and execute outreach and marketing of post-graduate LLM project funding and internship schemes, liaising with touch-points within NUS and other IHLs globally as necessary
● Conduct systematic, accurate and timely tracking and status reporting of funded projects
● Serve as secretariat for committee(s) that provide governance and oversight of funding schemes

Partnerships & Strategy

● Establish and operationalize systems for progress tracking of partnerships and collaboration projects with private sector and public sector entities as well as academic institutions
● Assist in preparations and support regular reporting and stakeholder management interactions
● Track and ensure timely follow-up to inbound partnership and collaboration requests, liaising with appropriate internal and external parties as necessary

Qualifications

● Bachelor’s degree in any discipline from a reputable tertiary institution
● 3-5 years in partnership management, marketing, project management
● Excellent understanding of customer profiling based on behavior, demographics
● Excellent communication and interpersonal skills, ability to engage a wide variety of stakeholders effectively
● Up-to-date with AI research areas and current trends, especially their application to problem-solving
● Experience with administration of funding schemes in a large academic or corporate setting will be a plus

Application Manager - Application Harmonization

We are seeking a skilled and experienced Application Manager to join our dynamic team. The ideal candidate will play a key role in harmonizing our organization's applications, ensuring seamless integration, and optimizing performance. If you have a strong background in application management, a knack for harmonization, and a passion for driving efficiency, we want to hear from you.

Responsibilities:

Application Harmonization:

• Lead efforts to harmonize existing applications within the organization.
• Evaluate and streamline application portfolios to ensure compatibility, efficiency, and cost-effectiveness.

Integration and Optimization:

• Collaborate with cross-functional teams to integrate applications for smooth operations.
• Identify opportunities for optimization and implement strategies to enhance application performance.

Vendor Management:

• Manage relationships with application vendors to ensure timely updates, support, and alignment with organizational goals.
• Evaluate and recommend new applications that align with harmonization objectives.

Technical Leadership:

• Provide technical expertise and guidance to the team on application harmonization best practices.
• Stay abreast of industry trends and emerging technologies relevant to application management.

Documentation and Reporting:

• Maintain comprehensive documentation of application configurations, integrations, and harmonization strategies.
• Generate regular reports on application performance and recommend improvements.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 8 years of relevant experience in application management, with a focus on harmonization.
• Strong understanding of IT infrastructure, applications, and their interdependencies.
• Excellent communication and interpersonal skills.
• Ability to lead and collaborate with cross-functional teams.
• Experience with vendor management and procurement processes.
• Certification in ITIL, PMP, or related field is a plus.
• Familiarity with enterprise architecture frameworks is a bonus
• Project management skills with the ability to manage multiple tasks simultaneously.

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Job Responsibilities/Authorities

• Responsible for the overall upkeep of site area of responsibility.
• Provide leadership and direction to housekeeping, hospitality and any vendors regarding facility operations and scope/quality of services.
• Responsible in the budget preparation, tracking and analysis of expenses.
• Required to perform BCP roles as reflected in the BCP manual
• Manage positive relationships with all internal and external customers/vendors and independently resolve escalated issues.
• Support Workplace Lead in leading, manage and supervise minor A&A and fit-outs for projects.
• Manage stakeholders and financials related to the project.
• Responsible and oversee Security Team for the Security processes and ensuring equipments are functioning.
• Coordinates with building administrator for various facility matters.
• Responsible for the maintenance contracts renewed timely.
• Coordinate and participate in fire evacuation exercises
• Supervise the annual inventory of fixed assets.
• Supporting Workplace Health & Safety processes
• Assist during emergency calls.
• Understand and manage Information Security and audits related to IS.
• Maintains Confidentiality of sensitive documents
• Ensure closure of all audit findings (ISMS Internal Audit, Client Audit, Certification Audit/Continual Assessment)
• Coordinate with vendors and provide site support during MEP maintenance.
• Travel from the office to from the office to various sites as required.
• Other tasks as assigned by superior.

Job Requirements

• Singaporeans only.
• Bachelors degree/Advanced Diploma in Facilities & Project Management, Business Management or similar.
• Minimum of 2 years experience in facility & project management, or equivalent.
• Facility management, project management or finance experience would be an advantage.
• Proficient in standard MS Office Outlook/Excel/Power Point/Teams.
• Fluent in English, both written and verbally.
• Posses analytical, disciplined, strong attention to details and inquisitive nature.
• Ability to perform with initiative, enthusiasm and team spirit.
• Customer service oriented, friendly and presentable.
• Ability to work independently, organize and prioritize work to meet tight deadlines.
• Strong project management skills, time management skills and a team player.
• Able to multi-task, work under pressure and complete project within a set duration and budget.

Job location and details:

• Location: North Bridge Road
• Work hours: 5.5 day work week, Mon-Fri (8:30am-5:30pm), alternate Sat (8:30am-12:30pm)
• Attire: Office attire

What you will be doing:

Hubble is looking for an experienced Enterprise Sales Manager (Individual Contributor- Hunter Role) who has the talent & ability to generate new business (new logo acquisition or expanding in existing client base). They should have a consultative sales approach and a successful track record of engaging and closing Enterprise segment/Large Enterprise clients with polished presentation & product demo skills. This person must demonstrate all the behaviors associated with a high-performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers. You’ll:

• Drive sales engagements to exceed activity, pipeline, and revenue goals every quarter.
• Build a Sales plan to maximize revenue and customer satisfaction within your accounts/ territory. Analyse sales/metrics data from your accounts/ territory to help evolve your strategy & execution.
• Become the resident expert on the Hubble platform and sell our cloud-based software suite to new or existing clients (new opportunities).
• Educate & wow customers by demonstrating Hubble’s software and prescribe relevant use cases that will deliver strong business impact.
• Demonstrate value to key stakeholders. Confidently engage different stakeholders, negotiate win-win agreements and close large deals.
• Align with inside stakeholders, including Customer Success, Marketing and Product Management teams.
• Develop long-term strategic relationships and ensure satisfaction with Key accounts.

What we need from you:

• Five (5) years or more in Enterprise B2B software sales with at least Three (3) years of experience selling SaaS products to C-Level, Senior Management, and Key Influencers of Large Enterprises.
• Proven track record of consistent sales/territory growth and quota achievement (hunting role) by closing 6-7-digit dollar contracts.
• New logo acquisitions & expansion with existing clients (new opportunities) using solution-selling techniques.
• Demonstrated ability to navigate complex multiple-stakeholder deal environment and track record of successful selling to Enterprise companies in Singapore/ASEAN.
• Strategic account planning and execution skills, and comfort with sales management tools, e.g. Salesforce, Hubspot, etc.
• Skilled in both virtual & in-person presentations with the ability to create strong impact through SaaS product demonstrations. Be able to construct and articulate strong business case to the clients/prospects.
• Vibrant and energetic attitude, with willingness to perform and get things done.
• Bachelor's degree with good academic results preferred.

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and create wealth for our clients.

Today, we are proud to have automated over 300 construction sites worth over $50 billion worldwide. Our complete software solution suite includes document, workforce, safety, quality, material, payments, and building management, and is used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate through our offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Responsibilities

1. Oversee and provide leadership to ensure the production of high quality, safe and legally compliant products for Tee Yih Jia Food Manufacturing and its subsidiaries.
2. Collaborate, guide and provide technical support to various departments including production, shipping, warehouse and maintenance department to ensure compliance to quality, safety and regulatory requirements.
3. Lead continuous improvement to meet the desired product quality, safety, regulatory and customer expectations.
4. Provide governance of the Food Safety Management System, HACCP and Halal Quality Management System and lead the development and implementation of standards in the plant.
5. Lead and manage all external audits including 3rd Party (BRC, HALAL), Customer and Regulatory (SFA) audits etc.
6. Manage all customer inquiries and ensuring timely and professional response to Customer Complaints.
7. Lead QA Team to conduct Internal Quality, GMP, Supplier and HACCP audits.
8. To be the main point of contact for Government related agencies.
9. Lead QA Team in the application of relevant regulatory licenses and export health certificate application.
10. Provide new product development support including food regulatory requirements, product evaluation and testing.
11. Perform ad-hoc duties as assigned by Management.

Requirements

1. Minimum Diploma in Food Science or equivalent.
2. Candidate with 4-5 years of hands-on experience in the F&B manufacturing industry and minimum of 2 years managing a team.
3. Basic Computer Knowledge and proficient in Microsoft Office software
4. Proficient in English and Chinese due to the daily need to work with English and Mandarin speaking staff and customers' representatives
5. Be able to work interpedently with a high level of initiative and resourcefulness.
6. Fast learner and able to work under pressure.
7. Good communication and interpersonal skills.
8. Strong understanding of Food Safety Management Systems
9. Singaporeans only.

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Descriptions

• Overall in charge of the project
• Oversee site works and activities, provide overall leadership to the project team(s).
• Actively involved in tendering by working closely with COM department
• Work with PM to plan construction method, sequence, temporary facilities, manpower, plants and machinery to formulate Project Construction Methodology for the entire project
• Work with PM and CTD to finalise the construction budget for approval by Top Management.
• Review Project Quality Plan (PQP) and ensure all works carried out according to Project Quality Plan (PQP).
• Work with PM to set KPI for the staff and ensure project team meets project KPIs.
• Ensure monthly progress report is prepared on timely manner.
• Main driver in leading WSHE, quality, cost and time. To ensure WSHE standards is always upheld on site, excellent quality standard is achieved, the project is completed on time and within the approved construction budget.
• Review and implement value engineering and cost-saving proposals.
• Authorisation of site purchase and rental (DOA).
• Attending all meetings with clients, consultants and subcontractors.
• Conduct joint site inspections with PM and site team to improve work efficiency and attest any weak work practices.
• Ensure site team comply with client & regulatory requirements.
• Covering of Project Manager’s responsibilities in the absence of Project Manager.
• Ensure the project team maintains proper records / information to substantiate all variation orders and or Extension of Time claims and submissions.
• Ensure cohesiveness of staff and maintain team spirit.
• To ensure that a Project BIM Execution Plan is formulated in accordance to Corporate BIM Execution Plan and monitor the implementation.

Requirements

• Degree in Civil Engineering or relevant qualification.
• Able to handle large and complex projects or able to oversee multiple projects.
• Strong familiarity with authority submissions and regulatory requirements
• Minimum 8 years of relevant working experience with proven track record in construction projects. Experienced in HDB projects is a plus.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.
• Proficient in Microsoft Office and knowledge of BIM.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Job Description

Be responsible for the operations, service quality and fleet management of vehicle

· Facilitate senior management to achieve the KPI for car rental business.

· Hire, train and groom staff to meet the service quality and brand image.

· Other duties as and when assigned

Job Requirements

· Minimum diploma and above

· At least 3-5 years’ relevant experience and preferably from automotive background/similar trade

· Good business acumen with excellent problems solving skills.

· Proven track record with strong negotiation, interpersonal and relationship building skills.

· Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

We are looking for a UAT Test Manager on a 12-month contract basis. This is an extendable contract role based on your performance and business needs.

Job Description:

• Proven track record as an outstanding Analyst or consultant.
• Overall financial services industry knowledge with specific functional expertise
• Excellent stakeholder relationship and effective communication skills
• Broad exposure and strong experience on shaping and driving test starategy, detailed Test Plan , test cases design , test data management and full cycle FT &NFTexecution management of large scale projects
• Strong understanding of Agile and lean practices inclusding agile and testing related certifications,.
• Excellent Knowledge of test programme concerns including test data mnagemnet , testing policy , risk and issue reporting and resolution , test design and test development
• Strong leader-ship and ability With experience in planning leading a team.
• Understanding application buisness area and application requiremnts specifically in banking environment
• Strong exp in managing UAT bith in agile and waterfall delivery environment.
• Extensive handon exp in test planning , test execution , test management , defect tracking skills& test progress reporting in cluding a variety of test management tools
• Skilled BA with relevant exp in coordination os SIT and UAT and multi phased project preferably in using Agile practise
• ISTQB certified Tester , certfied Test manager CTM, Foundation level CTFL
• Basic understanding of testing principal

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Consulting Pte Ltd