Responsibilities:

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

Key Competencies:

* Excellent proven track record supporting clients in a financial environment

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Other duties as assigned by the Level 2 Support Leads

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

* Other duties as assigned by the Level 2 Support Leads

Job description

1. Project: Manage life cycle management (LCM) and improvement projects for network, servers, storage, backup and voice infrastructure.
Be responsible for the execution (on scope, on time, on budget) of all assigned projects
As assigned, lead or assist in the planning, implementation and introduction of projects for new systems and technologies.
Drive IT changes and standardization aligned with the GIT and CPS IT strategy.
Track delivered benefits of the infrastructure programs.

2. Exploitation: Administer, Monitor and measure performance of infrastructures component.
Manage and monitor data backup on infrastructure component (Servers data, Network configuration …)
Patch and update infrastructure component (Servers …).

3. Support: Provide 2nd level support for network infrastructure, servers, voice infrastructure
Support plant information systems (shop floor network, Radio frequency equipment …)
Driving service improvement plans on ongoing basis.

4. Engagement: Building sustainable relationships with the Engineering and Manufacturing teams in his location to support business changes and standardization 10%

5. Assists in research and fact-finding to develop or modify information systems; assists in preparing detailed specifications from which programs will be written; analyzes existing system logic difficulties and documentation; may use CASE tools. Individual contributor representing the most common entry point for this career stream; works under direct supervision.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

• Position: Sales Assistant
• Working location: Kallang Place
• Working hours: 830am to 6pm
• Working day: Mon-Fri
• Salary: $3000 - $3500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibility

• Handle customer inquiries.
• Coordinate with the sales team to respond to customer requests and issues promptly.
• Prepares and deliver sales quotes, purchase orders, delivery orders.
• Follow up and track various metrics related to sales and projects.
• Support finance team with information needed for various invoicing matters.
• Assist in liaising with suppliers, follow ups, etc.
• Other ad hoc duties as assigned by management.

Requirement:

• At least 3 years working experience.
• Proficient in Office Productivity Tools such as Microsoft Office

Responsibilities

· Support Management in TSP’s Budgetary Planning and Costings.

o Support resource planning for short and long-term plans

o Tracking of revenues and expenditures

· Manage all administrative-related works for the Integrated Service & Asset Management (ISAM) System, TSP’s Shared Folders and TSP’s office.

· Coordinate with various teams to manage all TSP-related Assets’ information (e.g. consolidating of Asset Register, Standard Operating Procedure (SOP)s, Reports, etc.).

· Assist in developing various documentations (e.g. Service Level Agreement (SLA)s, SOPs, Reports, etc.) and monitor the validity & expiry of each documentations.

· Assist in the gathering of information related to TSP’s operations and activities for Audit-purposes.

· Assist in the planning and conducting of Internal Audits for TSP to ensure Operations & Maintenance (O&M) processes are in line with SOPs and Work Instruction (WI)s.

· Perform Physical Asset condition assessment in accordance to LTA requirements.

· Support in the planning and forecasting of TSP’s Asset Management (e.g. Asset’s Life Cycle).

· Support Management in driving towards the ISO 55001 requirements.

· Support Supply Chain Team in incoming/outgoing QC checks when required.

Requirements

· Diploma / ITE in Engineering / Computer Science or any other relevant field.

· Possess strong ability and accuracy in terms of receiving and processing instructions/information.

To apply, please visit to www.gmprecruit.comand search for Job Code:21190.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

English Language Teacher

• Location: Hillview, Ubi Techpark, Angmokio, Tampines HQ, Upper East Coast, Springside Avenue, Clarke Quay, MacPherson, Serangoon, Hillview, Mayflower, Raffles Place, Dakota, Bedok, Boon Keng, Simei
• Working Days: 5-days
• Salary: $2400 to 4200 (Depends on experience)
• Attractive Benefits

Job Description

• Builds a secure and good learning environment for children.

• Supports the holistic development of children.

• Carrying out of a progressive and culturally proper curriculum.

• Builds partnerships with parents and families.

• Follow health, safety, nutritional and hygiene standards, and rules.

• Guide the social and emotional growth along with confidence in children.

• Impart the core values of early childhood education with events.

• Reach out to and foster trust and respect in relationships with children.

• Review teaching and learning approaches that follow Curriculum Frameworks.

• Take part in collaborative projects with people involved with the school.

• Take part in constant learning and reflective practices.

• Understand the learning and developmental needs of young children (birth up to age 8).

• Use classroom management and document children’s learning.

Requirements

• Degree or Diploma in Early Childhood Care & Education

• Familiarity with the Singapore preschool curriculum framework.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Teacher

• Location: Membina, Hillview, Balmoral Crescent
• Working Days: 5-days
• Salary: $1600 to 2000 (Depends on experience)
• Attractive Benefits

Role description:

· Support the main classroom teachers in the implementation of daily programs to facilitate learning of children

· Conduct daily routine care and related duties

· Assist in preparing and implementing the programs for children

· Assist with planning, share ideas and exchange feedback with the entire team once a month, adhoc basis and as required

· Prepare age and developmentally appropriate teaching aids

· Evaluate and maintain records of children’s development

· To render basic first aid as and when necessary

· Responsible for the upkeep of teaching resources, prepare art and craft materials, arrangement, appearance, decorations, and learning environment of the classroom

· Use positive discipline techniques at all times

· Maintain and build relationships with children and parents

Being part of the team, you will participate in parents and community engagement activities

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

Qualifications

1. BS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. Experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

Preferred Qualifications

1. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

2. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

• Working Location: Tuas x1 & Changi x1 , Jurong x1 (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600 - $2,800

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/

Duration: 2 years contract

Location: Shenton

Responsibilities

Employee Onboarding and Offfboarding

• Facilitate the onboarding process for new hires, including orientation, training coordination, and documentation management.
• Manage offboarding procedures for departing employees, ensuring compliance with company policies.

HR Administration

• Maintain employee records, including personal information, employment history, and benefits enrollment.
• Assist in the preparation of HR reports and analytics to support decision-making.

Requirements

• Diploma/Degree
• 1 - 2 year of relevant working experiences
• Excellent communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Gymnastics Coach cum Administrator

Location: Bedok
Working days & time: 44 hours a week (6 days work week)
Salary: $2,000 - $3,000

Job Descriptions:

ADMIN

• Responding to inquiries via phone, email, WhatsApp, and in-person visits
• Verifying and recording class attendance
• Preparing daily and weekly reports
• Demonstrating proficiency in Microsoft Office applications, particularly MS Word and MS Excel

COACHING

• Briefing / demonstrating of station
• Spotting and correcting the students during class
• Feedback the progress of students to parents
• Setting up of stations
• Maintaining the gym condition

Requirements:

• Training will be provided
• Priority to those with Dance / Cheerleader / Wushu / Sports background.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an Operations role
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC will be an advantage.
• Experience in dealing with sales / traders and clients.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Participate in system restoration for Disaster Recovery exercises.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science or Information Technology.
• 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess hands-on experiences in supporting Payment systems.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Excellent communication, interpersonal and presentation skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24911

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239