JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Experience: 6-9 Years

Role: System Analyst

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Key Responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH

SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- In depth knowledge of infrastructure services with
Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP, Database,

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ Javascript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

This role is responsible for monitoring and analyzing the global crude oil market, developing and executing trading strategies for crude oil derivatives and paper trading, meeting the company's crude oil hedging requirements, and providing data-driven support to aid the management team's decision-making.

Job Duties

1. Market Analysis:

1) Monitor and analyze global crude oil market trends, gathering and tracking fundamental supply and demand data.

2) Provide insights and recommendations to support the development of trading strategies.

2. Report Preparation:

1) Regularly prepare and submit reports on market conditions and trading strategies to senior management.

2) Draft ad-hoc research reports focusing on critical developments in the crude oil market.

3) Prepare and present periodic reports on trading performance and risk exposure to senior management.

3. Crude Oil Paper and Derivatives Trading Execution & Analysis:

1) Execute pre-approved trading strategies while adhering to risk management protocols.

2) Monitor the market to identify and seize significant trading opportunities, managing trading positions effectively.

4. Internal Collaboration:

Work closely with internal teams, including Finance, Legal, and Risk Management, to ensure seamless execution of trades in alignment with company objectives.

5.External Engagement:

1) Establish and maintain relationships with market data providers and key industry peers.

2) Facilitate information exchange and participate in regular market discussions to better understand market dynamics and identify trading opportunities.

6. Any other duties as assigned.

Job Requirements

1) Degree in Finance, Economics, or a related field. Prefer CFA Level II or higher.

2) Prior experience in reputable futures firms, energy companies, hedge funds, or other financial institutions as an analyst is highly desirable.

3) Minimum of 3 years of relevant work experience.

4) Strong ability to deliver accurate market forecasts, with a proven track record demonstrated through past trading strategies, research reports, or performance records.

5) In-depth understanding of the crude oil market, including its operational mechanisms, financial derivatives, and current opportunities.

6) Outstanding communication and interpersonal skills, capable of thriving in a fast-paced, detail-oriented, and collaborative team environment.

7) Proficiency in both written and verbal communication in English and Mandarin, enabling effective collaboration with native Mandarin-speaking stakeholders and comprehension of Chinese-language documents.

Role: System Analyst

Job Level: 6-9 years of relevant experience (L3)

Salary: 7000-7500

Duration: 12 Months ( extendable)

Key responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

-Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key skills required:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

Technical Operations Data Analyst

• 12 months contract
• Hybrid work location
• Work location: CBD

The Opportunity

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version
• Document learnings and share operational insights to cross-functional teams

Your Background

• 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
  High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Collaborative team player with "get it done” attitude
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Job Responsibilities:

• Understand and analyze the specific needs of OMS (Order Management Systems) and Custodian systems for US brokerages.
• Collaborate with internal and external stakeholders to gather detailed business requirements and produce Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Perform in-depth analysis of trading, clearing, and settlement workflows within brokerages.
• Identify opportunities to optimize OMS and Custodian systems for efficiency, ensuring alignment with SEC and FINRA regulations.
• Assist in UAT by developing test cases and validating that system functionalities meet defined business requirements.
• Contribute to ongoing enhancements of OMS and Custodian systems by recommending updates based on business evolution and technological advancements.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• At least 5 years of experience as a Business Analyst, with in-depth knowledge of and hands-on experience with US Order Management Systems (OMS) and Custodian systems.
• Strong understanding of US securities market regulations, including SEC, FINRA, and DTC.
• Proven ability to gather and analyse business requirements, document workflows, and translate them into technical specifications.
• Proficient in business analysis and project management tools (e.g., JIRA, Confluence, Visio).
• Excellent written and verbal communication skills in English, with the ability to collaborate effectively across diverse teams.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Technical Sales Manager, Test & Measurement (Box & Systems Business)

About the Role:

As an Account Manager, you'll be responsible for driving sales of cutting-edge Test & Measurement solutions. You'll work closely with key customers in the aerospace, satellite industries.

Key Responsibilities:

• Customer Relationship Management: Build and maintain strong relationships with key accounts.
• Sales Strategy: Develop and implement effective sales strategies to achieve sales targets.
• Technical Expertise: Demonstrate a deep understanding of product portfolio – Box & Systems Business.
• Market Knowledge: Stay up-to-date with industry trends and customer needs.
• Business Development: Identify new business opportunities and expand our market reach.
• Customer Support: Provide excellent customer support, including technical assistance and troubleshooting.

Qualifications:

• Bachelor's degree in Electrical/Electronics Engineering, Telecommunications, or a related field
• 3-5 years of experience in sales or business development in the Test & Measurement industry
• Strong technical skills & background in RF testing, Radar Technologies & Satcom related testing

Please forward resume to [email protected]

What You'll Do:

Duties could range from the following:

1. Implement and manage various service contracts
2. Prepare and collate information for monthly reports, costing and quotation
3. Check and verify contractor’s claims
4. Plan and implement the various works programmes in accordance to budget provisions and schedules
5. Carry out one or more activities namely: cable fault repairs, diversion works, 66kV equipment or substation maintenance works, District Office maintenance works, DC units maintenance works
6. Perform site management and supervise contractors and accede to rules & regulation of relevant authority
7. Attend to customers’ feedbacks and/or 66kV equipment’s alarm and fault
8. Ensure records are filed properly and data are updated promptly
9. Perform standby duty during and after office hours
10. Performs standby duty for special events

What You'll Need:

1. Diploma in Electrical Engineering field from a recognised Polytechnic in Singapore
2. 2-3 years of relevant working experience in power related fields is preferred
3. Knowledge in electrical network would be an advantage
4. Timeliness and good management of multiple tasks
5. Able to work independently and as a team member
6. Good observation and analytical skills
7. Responsible and take ownership of tasks assigned
8. Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary

What We'll Provide:

1. Join us to empower the future of energy
2. There are abundant opportunities to learn, grow and remain relevant in the industry
3. You will have mentorship opportunities with technical experts in various engineering specializations.

Shortlisted candidates will be assigned to one of the below project:

What You'll Do:

New Projects

1. Implement service connection projects in providing timely supply to customers
2. Assist Senior Officers in implementing major works projects and service connection projects
3. Assist Senior Officers during HT switching operations
4. Assist Senior Officers in conducting partial discharge test on newly commissioned HT cables using Oscillating Wave Testing System.
5. Conduct site safety audit
6. Liaise with relevant authorities and private land owners on road opening matters
7. Monitor project expenditures.
8. Supervise contractors in installation of switchgear, transformer, LV Board, LV Overground Box, cable and substation earthing & miscellaneous works
9. Attend to customers’ requests and complaints.
10. Issue work orders, installation orders and vouchers.
11. Update records in NOVA system.
12. Supervise the contractors in the implementing of projects
13. Perform standby duties.

Renewal Projects

1. Carry out distribution cables and equipment renewal projects
2. Plan and implement distribution renewal projects within approved budget
3. Liaise with relevant Authorities for road opening approval to facilitate implementation of distribution projects
4. Allocate manpower and logistics resources in carrying out various work activities
5. Study LV network and carry out load transfer in preparation for shutdown of cable, switchgear and transformer
6. Prepare and collate information for monthly reports
7. Issue requisition / return vouchers/ equipment installation orders/ works orders/ completion certificate/ takeover certificates for assigned jobs
8. Lead and participate in study team, task force or committee
9. Attend to customers’ complaints and feedback
10. Perform site management, safety checks and supervises contractors
11. Assist Senior Officers in HV works and liaise with the relevant parties to execute work assignments
12. Perform standby duty after office hours

What You'll Need:

1. Diploma in Electrical Engineering from any of the recognised Polytechnics in Singapore
2. Relevant working experience would be advantageous
3. Entry level candidates are welcome to apply (On job training will be provided)
4. A team player with good working attitude and basic computer knowledge
5. Possess own transport or driving license would be advantageous

What We'll Provide:

1. Take pride in upholding Singapore’s world-class grid reliability, and contribute towards a sustainable energy future
2. You will strengthen our grid’s resilience to enable the energy transition
3. We offer sponsorship programmes for staff who intend to further their education in engineering.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview

This is a critical role in the ASEAN SMC team that leads the Technical and Pre-Sales team for Azure. Cutting across all facets of the worlds most advanced cloud - this is a part of the Area management team for the sales segment. With both people management and revenue accountability, the ideal candidate would be one that brings their own personal experience to orchestrate across multiple IC's and peer manager roles to drive revenue growth, consumption motions and customer success.

Responsibilities

Technical Leadership

• Enables and empowers team to develop technical expertise and provide technical insights to internal teams. Acts as a role model for continuous learning and development and anticipates future needs for capabilities based on industry/market trends.
• Contributes content and expertise, and ensures team members participate in tech communities and drives feedback to improve overall team member experience and effectiveness.
• Influences and oversees team to conduct one-to-many events (e.g., workshops, Webinars) to present and educate customers, partners, and colleagues with broad knowledge across Microsoft solution areas/products.

Scale Through Partners

• Supports partner technical capacity by providing feedback and suggestions for improvement to internal teams (e.g., One Commercial Partner [OCP]).
• Maximizes area-level capacity and capabilities of scaling through partners by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams); raises escalations or alleviates blockers through collaboration with manager-level counterparts in cross-functional groups.

Scale Customer Engagements

• Identifies and engages with customer technical decision makers proactively while engaging sales team. Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles.
• Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging broad knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]); aligns goals across solution areas and facilitates cross-selling with various workloads (e.g., Apps, Data and Infrastructure).
• Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid- to long-term strategy through cross-workload capacity planning, prioritization, capabilities assessment, and utilization of resources; proactively plans team resources and influences future blueprints. Holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy.
• Ensures consistency and quality through sharing, evolving or developing standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP]) in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary. Models and promotes proactiveness in customer engagement, enabling team to take initiatives on the agenda and drive progress.
• Uses knowledge of customer context, and broad technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with and influence customers individually or at scale.
• Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites) and independently facilitates resolution of technical and non-technical blockers by engaging other teams (e.g., account team unit [ATU], specialist team unit [STU]) and conveying impact. Anticipates and addresses future potential blockers based on needs. Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation.

Build Strategy

• Builds and applies competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge and drive change. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions.
• Coaches and provides support to team and across internal teams to define and execute strategy. Proactively leads team to approach customers to understand and identify cross-workload strategy opportunities; engages internal teams to ensure capability to execute strategy.
• Maintains communications with internal partners (e.g., account team unit [ATU], customer success unit [CSU], solutions specialist unit [SSU]) on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed.
• Supports the voice of the customer (VOC) through escalation, acceleration, and additional emphasis of feedback, blockers, insights, resources, etc. (e.g., OneList) items as needed; looks across multiple customers for opportunities to consolidate and prioritize items across the business.
• Works with local marketing teams to provide feedback on corporate domain messages; works with the account team to tailor and drive the win plans to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Ensures team is equipped to execute compete strategy, collaborating with cross-functional groups as needed.
• Designs the approach of promoting product usage; oversees and guides team to analyze, develop, and implement approach or action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes.

Solution Design and Proof

• Applies and adapts sales methodologies (e.g., catalyst, challenger sales) and coaches team in guiding customers through digital transformation across solution areas and leveraging insights to align new or changing technology to customer business needs.
• Identifies new trends and needs, and identifies ideas that can be transformed into applications of solutions that benefit customers/partners, serving as the voice of the customer (VOC) to Microsoft. Ensure input is utilized and solutions for the customer are established at the area level.
• Coaches team to leverage solutions in innovative ways that use Microsoft technology to meet customer needs. Supports team in coordinating with stakeholders to develop solutions for complex sales scenarios. Drives the culture of innovation and learning to enable team to execute on those solutions.
• Coaches team and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors. Ensures demonstrations enable customers to identify and resolve technical issues with clear criteria and next steps that guarantee deployment of Microsoft technology. Guides team on Microsoft standards on demonstrations to provide feedback to partners. Identifies patterns and trends to provide feedback on improving demonstrations.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 10+ years technical pre-sales or technical consulting experience OR relevant certifications from Microsoft or competitive platforms AND/OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

• 3+ years people management experience (including leading virtual teams). 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. 10+ years technical pre-sales, technical consulting, or related experience.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short - this is the right environment for those with innovative ideas and impulses. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting jobs with interesting prospects and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Technical/Engineering Services Manager (Waterproofing)

Job description:

We are seeking specialist to fill in the role of a Technical/Engineering Services Manager for waterproofing construction projects in Singapore. The successful applicant's primary responsibility is to provide support for Triflex waterproofing product application to all our customers. He will work closely with building contractors, engineers, site supervisors and facility managers to create solutions for waterproofing challenges and to demonstrate application techniques waterproofing projects. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

The successful applicant shall be responsible for:

1. Product presentations and demonstration

2. Development and implementation of technical training program for applicators

3. Analysis of project site requirements

4. Assessment of business opportunities for Triflex products

5. Support on clients' project execution throughtout its term

6. Safety briefing and risk assessment

7. Applicator training and competency check

8. Compliance oversight (method statement, safety protocols, building standards)

9. Client relationship building (decision makers, designers / planners, project execution team)

10. Reporting and documentation (project status, technical meetings /trainings)

Qualifications Required

1. Minimum 3 years working experience as a site supervisor for building envelope construction, specializing in waterproofing, roofing, flooring or tiling.

2. Well acquainted with various building envelope materials and construction methodologies.

3. Extensive experience in handling waterproofing materials, application techniques, industry standards, as well as local regulations and building codes for waterproofing in Singapore.

4. Proven track record in working with project engineers, building contractors and property owners.

5. Able to understand shop drawings and specification documents.

6. Demonstrated ability to build rapport and maintain strong relationships with customers and partners.

7. A good command both spoken and written English as the job requires communicating with both local and regional (Asia Pacific) clients and business enablers. Knowledge of local language is an advantage.

8.The job requires extensive travelling (local and overseas), conducting building survey including lifting heavy loads as well as flexibility to work under varying schedule.

9. Possesses class 3 driving license in Singapore.

Required Soft Skills

1. Able to present confidently and convincingly to a wide variety of audiences/ groups.

2. Teamworking, relationship-building and influencing skills.

3. A methodical approach to work, organized and time conscious.

4. Reliable and prudent in the use of company resources.

5. Resourceful, analytical, focused on solution-based approach.

6. Open-minded and self-directing.

Educational Requirements

Minimum ITE in an industry-relevant field of study (Building Construction).

Others:

Singaporeans only.

Commencement date:

Able to start work immediately.

Job Description

• Conduct statistical analysis and provide support for research projects
• Manage the organisation’s databases, perform data extraction, and compile statistical data for reporting purposes
• Assist in coordinating research projects for ethics approval and securing research funding as needed

Job Requirements

• Bachelor Degree level from recognised institute
• 1-2 years of relevant experience in statistical tasks related to the data collection, compilation, and interpretation will be advantageous
• Proficient in SPSS and STATA

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description:

• Propose and implement credit strategy and policy for retail and SME loan underwriting.
• Conduct portfolio monitoring, analysis and prepare risk reports such as portfolio performance, industry exposure, vendor performance and historical customer trends.
• Coordinate with the modeling team on risk tools development including decision scorecards and ECL/Basel models.
• Track and monitor the full credit cycle performance and risk appetite metrics.
• Evaluate and influence to balance business growth in the form of policy refinement and credit testing.
• Provide insights with recommendations on policy changes to improve portfolio quality.
• Analyze collections and operations strategies and tactics, with a view to develop and implement tests designed to improve collections and overall operational effectiveness, and reduce delinquency roll rates and losses.
• Collaborate closely with Operations management and teams to implement collections strategies, including process improvements and technology enhancements.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields.
• Relevant internship or full-time experiences in the risk management area specializes in credit risk management in banking, financial services, financial technology or internet industry.
• Proficiency in SQL or SAS or Python.
• Familiar with regulations in South East Asia markets is a plus.
• Professional qualifications such as CA/ACCA/CPA/FRM is a plus.
• Problem-solving, positive and constructive attitude.
• Self-motivated and detailed oriented team player who is able to multitask in a dynamic environment.
• Strong interpersonal and communication skills.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

Job Description:

• Design, develop, and implement risk models such as application / behavioral / collection (ABC) scorecards, Expected Credit Loss (ECL) models, Interest Rate Risk in the Banking Book (IRRBB) models, Liquidity Gap Report, stress test models, etc.
• Utilize statistical and quantitative techniques, machine learning algorithms, and data analytics to enhance the predictive power and accuracy of risk models.
• Conduct thorough data analysis to identify key variables and market trends that impact credit, market and liquidity risks.
• Work closely with product managers and data owners to ensure the availability and quality of data required for model development.
• Collaborate with product managers and IT teams to integrate models into the organization's systems and ensure seamless execution.
• Perform ongoing validation and back-testing of risk models to ensure accuracy, relevance, and compliance with regulatory requirements.
• Identify and address any issues or weaknesses in the models through continuous monitoring and improvement processes.
• Prepare comprehensive documentation for risk models, methodologies, and validation processes.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields. Master's or Ph.D. in a quantitative field is preferred.
• Relevant internship or full-time experiences on modeling within banking, financial services, financial technology or internet industry.
• Proficiency in SQL and Python.
• Experience with IFRS 9 accounting rules and ECL models is a plus.
• Familiarity with machine learning techniques and statistical modeling is a plus.
• Excellent analytical and problem-solving skills.
• Knowledge of regulatory requirements related to risk modeling is a plus.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

The Training & Competency Team is responsible for the competencies and due diligence monitoring of sales process and supervisory duties of our tied sales force, including provision of shared services to the Income Advisory Group (IAG) set-up. The Training & Competency (T&C) Team reports to the Head of Distribution Talent Centre, led by a Team Lead.

Description

He/she will be part of the Training & Competency Team, and is responsible in the enhancement of end-to-end business processes on the sales submission tool/system, with focus on sales advisory process, undertaking the following:

• Collaborating with stakeholders to gather and document business requirements relating to sales advisory process and the e-submission flow.
• Liaising between IT teams and business units to ensure alignment and effective communication. Translate business needs into functional specifications and user stories that are actionable for development teams.
• Developing and maintaining project documentation, including user story development, specifications, workflows. and user manuals
• Write clear, concise, and well-defined user stories that capture business requirements and deliverables.
• Ensure user stories include acceptance criteria, defining the scope and expected behavior of features.
• Collaborate with product owners, development teams, and stakeholders to refine and validate user stories throughout the project lifecycle.
• Develop and maintain clear documentation of business requirements, functional specifications, process maps, and user manuals for IAGSS/ DTC / Training & Competency
• Assisting in system testing and user training to ensure successful implementation
• Preparation of test case scenarios
• Responsible of a robust User Acceptance Testing, with proper documentation
• Providing ongoing support and troubleshooting for implemented solutions
• Provide training and support to end-users on new systems or process changes, working with trainers
• Assist troubleshooting for implementation solutions and assist in rectifications

Requirements (Qualifications & Skills):

• Diploma or Degree in Business Administration, Information Technology, Finance, or a related field
• 3+ years of experience in business analysis, process improvement, or related fields.
• Proven experience writing user stories and working in an Agile environment.
• Experience with business analysis tools and software (e.g., JIRA, Confluence, Microsoft Visio, etc.).
• Familiarity with Agile or Waterfall project management methodologies.
• Understanding of system integration, databases, and software development life cycle (SDLC).
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
• Strong problem-solving abilities and critical thinking skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience in insurance industry and/or licensed financial advisors submission processes will be an added advantage.
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Agile).

Job Responsibilities:

• Support senior bankers/ associates to build and develop effective relationships with our clients and other key stakeholders – internal as well as external

• Provide coverage, sales and marketing support (to the senior bankers and associates) for in-scope banking products, including cash management, trade, traditional credit, debt capital markets, derivative & vanilla markets (across rates, FX, commodities) as well as futures and options product offerings. Ensure seamless execution of transactions from initial pitch through to close.

• Drive the Know Your Client (KYC) process, which includes co-ordination internally with the onboarding teams and product partners to ensure timely approvals of the KYC submissions for renewals, remediation and onboarding of new clients. This also includes detailed client screening and associated disposition processes

• Conduct comprehensive client analysis and research to identify business needs/opportunities for both existing and prospect clients and be able to help convert client analysis into concrete banking solutions that fit well with our risk/return parameters

• Support Senior Bankers in conducting industry research as well as be abreast with the latest developments on our clients, their competitors, the regulatory and macroeconomic environment

• Provide support to the Senior Bankers on strategic initiatives such as onboarding of new clients, researching prospect names as well as developing forward looking account plans for clients

• Provide support on the balance sheet approval process and be able to coordinate with the various teams in creating the submission paper/ back-up material, including modelling scenarios for risk, return and capital purposes

• Co-ordinate internally across the various lines of business, including credit, legal and other teams, ensuring delivery of best-in-class services and solutions are being offered to our clients

Required Qualifications, Capabilities and Skills

• Bachelor Degree in Finance, Economics, or other related fields

• Minimum one year of experience of covering large Singapore corporates with an understanding of banking products

• Strong awareness of external tools essential to drive the client agenda. e.g. Dealogic and Coalition market data analysis, Rating Agency analysis, economic data, brokerage reports, etc.

• Strong team player with the ability to take ownership of tasks, which includes having sound commercial sense, a good set of influencing skills and the ability to build trust with clients as well as internal stakeholders, a proven track record of managing cross cultural environments and being able to foster inter-department collaboration/behavior

• Able to perform under pressure, has the ability to multi-task and work effectively across geographies/time zones

• Must possess a strong risk and control focused mindset with clear track record of working in a private side Commercial & Investment Banking framework

• Display consistently high standards of personal integrity and commercial judgment

• Excellent communication skill to effectively interact with senior professionals, clients and key stakeholders in other lines of business

Preferred Qualifications, Capabilities and Skills:

• Relevant Tertiary Qualifications

• Product knowledge, particularly on financial/debt capital markets, credit assessment skills and prior experience running syndicated/club lending transactions will be a distinct advantage

• Candidates with relevant internship experience can also be considered

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1d6a31c35ea0649bef000af347c889e8

Periodic Review Analyst is responsible for ensuring KYC (know your client) reviews are in line with regulatory standards.

Work includes:

• Reviewing existing clients along the following lines:

- Name screening

- Source of wealth (SoW) review

- Review of corporate structures and performance of beneficial ownership drilldown

- Assessment of money laundering, fraud, reputational risk and sanctions risk factors

• Working in partnership with other stakeholders e.g. Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner with high quality.

Your skills and experience:

• Background in KYC or AML. Experience in SoW review is highly desired.
• Good stakeholder management skills.
• Excellent oral & written communication skills.
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively.

Job Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements for public services and application systems;
• Develop user stories, process maps, specifications, and acceptance criteria to improve workflows and processes;
• Review project deliverables (e.g., test plans, design specifications, reports) for accuracy and completeness;
• Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), and user training;
• Evaluate End of Support (EOS) upgrade proposals and provide technical recommendations;
• Support audits, monitor contractor compliance with policies, and ensure project governance;
• Provide maintenance and technical support for systems, including process automation and troubleshooting;
• Collaborate with external parties and ICT providers for system enhancements and maintenance;
• Ensure project deliverables meet compliance standards and address security, performance, and functionality impacts.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred;
• Strong knowledge of application support, SDLC, and IT project implementation;
• Experience in requirements gathering, business analysis, UI/UX design, and automated testing (e.g., Tricentis TOSCA);
• Familiarity with cloud platforms, Java, Power Builder, Delphi, ASP.Net, and government projects;
• At least 5 years of experience as an IT System/Business Analyst or equivalent;
• Strong stakeholder management, interpersonal skills, and ability to work independently to meet deadlines.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.