- Provide customer service and attend to customers' queries with regards to claims

- Place outbound calls and follow up with claims cases, which may include outdoor activities, i.e. collection of documents from customers and medical provider (if applicable)

Requirements

- GCE A Level / Diploma in any field

- Prior customer service / call centre experience

Key Responsibilities

· Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

· Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

· Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

· Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

· Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

· Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

· Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

· Must have impeccable written and oral communication skills down to the mapping documentation level

· Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

· Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Requirements

· Should be independent, quick learner and team player

· Able to work independently with minimum guidance

· Have good communication skills (to work with various levels)

· Minimum 4 years or above with the relevant experience

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

· Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

Due to rapid expansion and business needs, we are now looking for a Support Analyst to assist clients using our platform.

Responsibilities

• Provide Level 1 and Level 2 support via email, IM and phone to existing clients
• Log all support issues in the company issue tracking system
• Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
• Perform ongoing configuration of support issues
• Work with new clients to ensure smooth transition from implementation to support
• Resolve or explain issues to client satisfaction
• Escalate issues to the development team when appropriate
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers on changes and enhancements
• Follow CoreTRM standards, procedures, and policies
• Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
• Other ad-hoc duties if needed

Requirements

• IT knowledge/skills is helpful but not a must
• Understanding of oil trading is helpful but not a must
• Excellent communication and analytical skills
• Ability to thrive in a very fast-paced and dynamic environment

NOTE: This is a client-facing role, and not an IT role. Our software is so well-designed that only some basic understanding of IT is sufficient. Ideally, the suitable candidate is a believer of systems and interested to know more about the world and processes of oil trading.

• Monitor third party security feeds, forums, and mailing lists to gather information related to the client through automated means
• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting
• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds
• Review vulnerabilities advisories
• Review and process threat intelligence reports
• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients
• Assess each event based on factual information and wider contextual information available
• Review, propose and generate reports to automate or reduce low value event escalations
• Build rules and intelligence to detect such threats and proliferate to all monitored networks. Implementing and devising detection method of such threats in our security operations through SIEM Rules, DB scripts etc.
• Perform periodic analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Supports the development of tactics, techniques, and procedures in providing proactive threat hunting and analysis against the available information sources (e.g. Netflow, DNS and Firewall logs, etc.)
• Assist the Security Analysts with the investigative works
• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst
• Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to detection Use Case
• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity
• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT).
• Possessed deep interest in open source research and critical thinking / contextual analysis abilities
• Investigative and analytical problem solving skills
• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security;
• Related professional cyber security certification, such as GCIA, CEH, will be preferred.
• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor.
• Ability to research and characterize security threats to include identification and classification of threat indicators

Role and Responsibilities:

• Conduct technical analysis and triaging of triggering alerts ingested from log sources to determine impact, scope of impact and determine corresponding remedial actions to mitigate, contain and/or otherwise limit the impact of the incident
• Analyzing, triaging and processing security threats to identify potential risk gaps and corresponding organizational impact by conducting in-depth analysis of the identified threat, attack vector or intelligence information
• Working closely with the incident response center threat intelligence team to aid in the enhancement of contextual analysis and providing threat hunting support towards Open Source Intelligence related Indicators of Compromise
• Acting as a point of contact towards end users and stakeholders in providing cybersecurity incidents updates and other related activities that might arise from time to time during the incident coordination, remediation and recovery
• Provide duty analyst support for the incident response center operations during weekends, utilizing a pre-defined duty roaster, ensuring the continued operations and monitoring of threats and triggering alerts 24 by 7, follow the sun model

Technical Skills:

• Experience with Threat Hunting techniques (endpoint and network data)
• Strong understanding of attack lifecycle and common attack vectors, tools and techniques
• Ability to leverage existing data to identify anomalies / IOA / TTP
• Ability to develop / maintain detection/prevention use cases
• Proficient understanding of cyber and IT security risk, threat and prevention measure
• Good understanding of Threat Intelligence utilization towards incident response
• Good knowledge of security standards and best practices
• Good understanding of various operating system
• Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills
• Previous experience in a corporate or enterprise environment, engaging with and responding to a diverse array of internal stakeholders, including senior management
• SIEM (Splunk ES) and EDR (CrowdStrike) experiences

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Diploma / Graduate in Banking and Finance
• 0 to 2 years of relevant experience in Banking Operations
• Candidate has worked in a Banking Ops role (middle office or back office) in any of the Run The Bank Process with Settlements exp
• The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines
• interface with internal and external clients to provide operational and administrative support as needed
• See that Operations processes comply with regulations, guidelines, standards and policies
• Interacted with the middle/front office to resolve trade discrepancies and articulate risks
• Great computer skills and the willingness to learn new programs and process flows
• Familiar with Corporate Action events, i.e. bond maturity, coupon payment calculation etc. Will be an added advantage

We are currently looking for a Salesforce Technical Architect that has deep telco experience, with good functional and technical knowledge in Salesforce and CloudSense platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the project.

Roles & Responsibilities :

· This role will define the overarching thought leadership and Technical Architectures, that enable and release the maximum business value of Salesforce technology for our clients

· Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain

· Work with clients to shape technical architecture and define and scope projects to address specific needs

· Evaluate trade offs with technology and feasibility and make choices that fit the constraints of the project

· Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment.

· Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions and automations

· Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state

· Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials

· Solutioning and effort estimation for requirements

· Defining delivery approach, plan and staffing

· Define master data management, data migration & data integration strategies

· Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements

· Managing resource requirements and project team members

· Leading business and functional requirements definition and prioritization/scoping of requirements

· Complete fit gap analysis of functional requirements against Salesforce.com features and functionality

· Maintaining and coordinate communication with the customer throughout each project

· Disseminating best practices on solution positioning and delivery

· Supporting pre-sales activities inclusive of participating in sales calls and proposal development

Key Qualifications :

· Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements

· At least 3 years’ experience in a consulting environment and telco industry

· Extensive solution definition experience including evident experience and knowledge of –

· CRM System and Solution Architecture design (functional & technical),

· Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints

· Application and Integration patterns

· Relevant certifications, ideally in Salesforce, CloudSense or Architect certified

· Ability to engage with senior clients in a business centric, business outcome-oriented dialogue

· Ability to articulate the relevant platform value proposition

· Customer oriented and great at building client relationships

· Proven ability to build, manage and foster a team-oriented environment

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills

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Job Title: Developer/L3 Support

Role: Production Support Analyst

Job Requisition Number: JR27810

Job Level: 3 - 9 years of relevant experience (L2/L3)

Location: Singapore

Key Skills:

 MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server,

 SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

 Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Responsibilities

Join and Report to Delivery Lead and be in the Banking clients IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing.

which includes the below:

 Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

 Getting involved in design for both the internal and vendor changes

 Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

 Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

 Planning, preparing, and executing system rollout and implementations

 Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the

enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Job Requirements

 Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

 Experience and knowledge with Aldon LM(e) product & setup is an added advantage

 Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

 Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

 Have good interpersonal and communications skills

 Be a self-starter and be able to work independently

 Be a good team player and be pro-active

 Be able to work in a fast paced and team-oriented environment and be able to manage priorities

 Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

 Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

 Be a quick learner - Gain working level knowledge in any new tools and technology as needed.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Key Responsibilities:

Stakeholder and Communications Management

• Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders
• Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Full project life cycle ownership to ensure successful project delivery
• Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Prepare detailed project plan for all phases of the project
• Ensure assignment of adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources and chairs the project management team meetings
• Understand interdependencies between technology, operations and business needs
• Manage project scope and changes
• Act as an internal quality control check for the project
• Manage ongoing quality control and participate in quality issue resolution
• Delegate tasks and responsibilities to appropriate personnel
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards
• Manage project and change request issues and risks to mitigate impact to baseline

Skills Required:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Murex knowledge is a plus
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Ability to multi-task and perform well under pressure

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

Responsibilities:

• In charge of the operation and management of a division
• Assume the role of PD/PM and QP/PE in projects
• Manage projects and ensure budget control and maximise gross margin in projects
• Source and secure new businesses opportunities /projects
• Ensure client satisfaction is maintained
• Collaborate with leadership team to determine existing technical capabilities and future needs
• Assist the Director in formulating, implementing and achieving Company strategies and goals
• Direct teams to create knowledge assets, documentations and procedures for effective project management
• Ensure high level of technical, production, quality, standards and practices are maintained among engineers in the division
• Plan and organize project manpower resources within the division and ensure that manpower utilisation is optimised
• Manage employee performance; provide mentoring to the younger generation of engineers to help them establish their foundation as professional consulting engineers in the build environment sector
• Formulate and enforce all SHEQ and operation procedures, work instructions and quality requirement in line with the Company's policies.
• Responsible and committed to the development, implementation, communication and continual effectiveness of the SHEQ management system
• Visit project sites as required to observe any possible TOP/CSC non-compliance.
• Act as a design auditor/QAQC auditor to ensure projects assigned fully follow our design procedures/processes under the ISO.
• Submit technical project reports of design issues/problems to the Project Manager and PE after each auditing/QAQC.
• Provide expertise advice on design quality in projects and develop knowledge sharing capability within the teams.
• Recommend the needs of software/equipment to meet engineering works.
• Act as a technical adviser for younger engineers in the design and project management of projects.

Requirements:

• Master or Bachelor degree in Civil / Structural engineering
• More than 15 years of multi-disciplinary project management experience in engineering design consultancy
• Registered with the Professional Engineers Board
• Experience in design, design development and contract administration work
• Proven team leader with strong leadership and client management skills
• Able to plan, organize and deliver project deliverables and bottom line
• Able to lead multiple project teams
• Strong business acumen and people management skills

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

1 Raffles Place, Singapore 048616

bayesrecruitment.com

EA License 10C5468 | EA Registration R1111367

All personal data supplied will be treated in confidence, and as permitted by law. For further queries, visit our website which comprehensively shares our Privacy and Data Protection Policy.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Technical Support Manager (2 years Contract)
Salary: Up to 7k
Monday to Friday, Office hours

• Provide technical support on all systems in Assisi.
• Engage with stakeholders/end-users/customers over various communication channels to understand their technical needs, inquiries, and challenges.
• Provide clear, accurate, and timely technical assistance, product recommendations, and problem-solving guidance.
• Develop an in-depth understanding of the products, applications, and systems to effectively address stakeholders/end-user/customer inquiries and provide expert-level support.
• Stay updated on industry trends, product advancements, and technical knowledge to offer cutting-edge solutions.
• Diagnose and troubleshoot technical issues, both remotely and on-site when necessary, collaborating with cross-functional teams to provide comprehensive solutions.
• Document and track stakeholder/end-user/customer interactions, technical solutions, and issue resolutions using appropriate tools and systems.
• Collaborate closely with vendors, partners, stakeholders/end-users/customers, clinical team, corporate teams to ensure seamless communication and effective problem resolution.
• Contribute technical insights to assist in application/product development, improvement, and enhancement strategies.
• Contribute to the creation and maintenance of technical resources, including FAQs, troubleshooting guides, and application/product documentation, to empower stakeholders/end-users/customers and colleagues.
• Identify opportunities to enhance technical support processes, streamline workflows, and optimize issue resolution timelines.
• Participate in continuous improvement initiatives to elevate the overall quality of technical support services.
• Assist in training and sharing your technical expertise and best practices.
• Foster a collaborative learning environment that promotes skill development and knowledge sharing.
• Identify any application/system/project/business risks and keeping the management always informed.

Requirement

• Min Degree in Information Technology Computer Science, Computer Engineering or equivalent
• Min 10 years of relevant working experience in developing, implementing, and maintaining IT system

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Technical Sales Engineer to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant technical sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Durapower, a pioneer in the sale, design, and system integration of cutting-edge lithium-ion batteries, is seeking a Financial Planning & Analysis (FP&A) Analyst This critical role is centred on enhancing Durapower's strategic growth initiatives within the realm of advanced energy solutions. As a pivotal contributor to our strategic evolution, you'll decipher market intricacies, steering our product and service offerings toward sustained success.

Job Title: Financial Planning & Analysis (FP&A) Analyst

Job Responsibilities:

· Develop and maintain financial models and forecasts specifically tailored to the battery technology industry.

· Analyse financial performance and market trends within the energy storage sector to support strategic decision-making at Durapower.

· Prepare comprehensive financial reports, focusing on key performance indicators relevant to the battery technology market.

· Collaborate closely with R&D, sales, and marketing teams to develop budgets and forecasts for product development and market expansion.

· Conduct detailed variance analysis to evaluate actual performance against industry-specific budgets and forecasts.

· Support in assessing the financial feasibility of new product innovations and market expansion strategies within the energy storage sector.

· Present insightful financial analyses to senior management to facilitate data-driven decisions in line with Durapower's market objectives.

Requirements:

· Bachelor’s degree in finance, Economics, or a related field

· Proven track record in financial analysis and planning within the energy storage or renewable energy industry.

· Proficiency in financial modelling tools and data analysis relevant to the battery technology sector.

· Analytical mindset with a focus on market dynamics and financial implications specific to energy storage solutions.

· Strong communication and collaboration skills to work effectively across diverse teams within Durapower.

Reporting to the Head of Digital Infrastructure and Operations, you will be part of the team that oversees the on-premises and cloud IT infrastructure. This is a technology management, maintenance, and operations role where you will be the subject-matter-expert and is accountable for the fitness-for-purpose of your area.

You will manage and operate the uptime, as well as operating hygiene of the on-premise and cloud IT infrastructure. You will also work with internal teams such as application teams and cybersecurity teams to maintain the stability and fitness-for-purpose of the IT infrastructure as well as the business systems that reside within.

Your Role:

1. Maintenance and Operation of Hybrid IT Infrastructure

• Maintain the on-premises and cloud IT infrastructure running 24x7.
• Plan, design and execute hardware refactor and software upgrades to ensure they remain fit-for-use and fit-for-purpose.
• Execute routine maintenance such as patching, reconfiguration and other required maintenance.
• Monitor the health of on-premises and cloud IT infrastructure and rectify abnormalities when necessary.
• Manage data backups and replication.
• Execute corrective maintenance and operational processes.
• Manage the software licenses and intellectual property assets and taking responsibility to ensure fit-for-use and fit-for-purpose.
• Manage maintenance support agreements with vendors and ensure they are fit-for-purpose and renewed on-time.
• Develop and maintain up-to-date system documentation such as technical drawings, configurations, maintenance procedures, software and hardware asset inventory, and any other associated artefacts.

2. Management of Cloud Environment

• Manage the cloud environment on Azure and other cloud computing platforms, including production, staging, QA, DR and development environment running 24×7.
• Manage the configuration, provisioning, scaling, deployment, monitoring and security of resources in Senoko’s cloud environment e.g. Compute and storage, Networking and connectivity with on-premises environment, logging and monitoring, disaster recovery etc.
• Manage cloud services and features to fulfil business requirements while optimizing cost and performance, and automate routine processes where applicable (e.g. through the use of deployment templates)
• Implement business systems in Senoko Energy’s cloud environment (IaaS, PaaS or SaaS) or other 3rd party cloud services.
• Monitor cloud resource utilization and take prompt actions to rectify discrepancies.
• Ensure Senoko Energy’s cloud environment follows standard best practices and fulfills the IT policies, data resiliency and cybersecurity requirements.
• Look out for changes to cloud technologies utilized by Senoko Energy regularly. Manage the impact of such changes to Senoko Energy’s cloud environment by taking prompt action.
• Evaluate new cloud technologies to ascertain their suitability and recommend them for Senoko Energy’s use where applicable.

Your Profile:

• Degree in computer science, information systems or equivalent. Diploma holders with equivalent skillsets, certification and experience will be considered.
• Certified Microsoft Azure Administrator (Highly preferred but not compulsory)
• Strong background in enterprise IT infrastructure maintenance and operation.
• Strong understanding across on-premises and cloud infrastructure components (compute, storage, network, security, data, backup, applications etc)
• Intermediate to strong proficiency in cloud environment management (IaaS, PaaS, SaaS).
• Technically passionate and detail oriented. This is a highly technical role, the incumbent must be comfortable with technology and has keen attention to technical detail.
• Sense of ownership. The incumbent must be highly self-motivated and take responsibility for the outcomes of the systems under his/her charge.
• Motivated and Adaptable. The incumbent will be tasked to explore new technologies to support upcoming business initiatives or improve existing processes.
• Good interpersonal and communication skills. The incumbent will be required to form a strong working relationship with the team and other business users for him/her to gather their thoughts and requirements.
• The offered job grade/designation will be based on candidate’s experience, competencies, and skillsets.

Duties and Responsibilities:

• Provide analysis on reported cases; define configuration specification.
• Propose and design solution to meet the business needs within the stipulated timeframe and allocated budget using the OutSystems Rapid Application Development platform.
• Ensuring the proposed solution is aligned with the overall architecture design.
• Complying with the program standards, processes and technical standards defined for the project.
• Responsible for the design and development of all integration points and interfaces with SAP, any selected 3rd party software and other applications/systems.
• Perform the following key maintenance activities:

- Propose solutions to fulfil business requirements and recommend potential areas for streamlining.

- Design, document and develop programs according to functional specifications received and ensure the developed programs fulfil the business requirements.

- Provide technical support to the Functional Consultants during system integration and user acceptance testing, implementing code changes if required.

- Ensure programs developed pass the required vulnerability assessments and code quality inspections.

- Plan and perform the Cutover for the modules assigned.

- Deliver all project documentations defined for the projects that minimally includes design specifications, program specifications and unit test plan.

- Provide on-site support where necessary.

• Troubleshoot any problems reported before and after implementation of solution.
• Ensure optimal system design and configuration of the application functionality.
• Participate in any quality assurance activities and resolve any risks or areas for improvement identified.
• Perform risk management which includes identification of risk, provision of mitigation solutions and management for risks.
• Participate in the change request process which includes performing impact assessment, development and testing.
• Responsible for the timely preparation and reporting of progress status updates to the Project Manager and other management.

Requirements:

• Native Singaporean only.
• Possess a Degree or Diploma in Computer Science, Engineering or equivalent.
• Minimum of 2 years of Business Analyst experience.
• Experience in OutSystems platform advantageous/preferred.
• A good team player.
• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation).

Job Description:

Sr Test Analyst – Scheme Certification & Compliance

• Experience in Scheme Certifications , Scheme Compliance Testing. Hands-on experience in handling of Scheme Simulator (VTS, MAS, JCB OTS, UPI, Amex Simulator).
• Experience in Functional Testing for Cards & Payments products like Powercard / Vision Plus. Powercard experience will be an added advantage.
• Candidate should have sound knowledge on Acquiring and Issuing flow in Authorization, Clearing, Merchant & Cardholder settlements. Knowledge on Visa Edit Packages, MasterCard Clearing Optimizer is preferred
• Excellent problem solving and troubleshooting skill with sound knowledge on Unix and SQL
• Working knowledge with JIRA for Test Management and Defect Management

One year renewable contract

Responsibilities

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.
• Well versed in enterprise architecture methodologies for Market Data Domain.
• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.
• systems.
• Work with internal Change Control Management for deployment of changes.
• Work closely with internal infrastructure and security teams for implementations.
• Implement NeoXam’s DataHub software solutions at an enterprise level.

Requirements:

• Degree, IT Engineering, Business or Finance
• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

• You are fluent in English and are perfectly capable of evolving in an English speaking environment.
• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments
• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• You have good teaching ability and a very good sense of organization and communication
• You are curious, proactive and a real team player

• Setup and operating Managed Endpoint and Detection Response (MDR) program and proposing enhancement to achieve better efficiency/ effectiveness
• Operating Network Traffic Analytics (NTA) program, identification of abnormalities in client’s environment
• Performs threat hunting within the clients’ technology environments to uncover indicators of threat activities
• Performs digital forensic preservation, legal documentation and electronic discovery for incidents and investigations
• Supports the development of tactics, techniques, and procedures in providing proactive threat hunting and analysis against the available information sources (e.g. Netflow, DNS and Firewall logs, etc.)
• Supports the identification and documentation of Indicators of Compromise (IoCs)
• Leverages internal and external resources to research threats, vulnerabilities and intelligence on various threat actors and exploitation tools and platforms
• Use an analytics platform to identify threats in the available information repositories
• Perform threat research to identify potential threat vectors and work with multi-disciplines to improve prevention and detection methods
• Identify gaps in an organisation’s measurement metrics, telemetry and logging capabilities and propose enhancement strategies to achieve the intended outcomes
• Work with client’s appointed Incident Response Management team for cyber security incidents such as data security breach, Advanced Persistent Threat (APT)

Requirements

Basic Requirements

• 1 to 3 years of experience with threat hunting
• 1 to 3 years of experience in incident response handling
• 1 to 2 years of experience with digital forensics investigations
• Experience in consulting, including both internal and client facing experiences
• Ability to obtain a security clearance
• Bachelor Degree in Computer Engineering, Computer Science, Cyber Security, Information Security or other equivalents
• Ability to travel 20% of the time

Preferred Skills /Qualities

• 1 to 3 years of experience supporting or providing expert witness testimonials
• 1 to 3 years of experience in data analysis
• 1 to 3 years of experience in log analysis
• 1 to 3 years of experience in reverse malware analysis
• Experience with research, technical and business documentation and analysis.
• Knowledge of the Singapore Law, Singapore Government regulations and policies.
• Ability to demonstrate flexibility, initiative and innovation in dealing with ambiguous, fast-paced situations.
• Ability to show proficiency in one or more regional languages and dialects.
• Ability to show proficiency in Microsoft Office, Power BI and Tableau.
• Ability to show proficiency in Forensic Toolkits, e.g. EnCase Forensics, FTK Forensics, Magnet Forensics and Write Blockers.
• Ability to show proficiency in reverse malware engineering tools, e.g. IDA Pro
• Ability to show proficiency in programming and scripting, e.g. Java, .NET Programming, Python & PERL scripting, etc.
• Possession of excellent presentation and briefing skills.
• Possession of excellent oral and written communication skills.
• Professional certifications, including EnCE, GCIH, GCFE, GCFA, GREM, GNFA, GASF, GCTI, CISSP, or other SANS certifications.

• Responsible for the full spectrum of Human Resource and Administrative functions and activities, not limited to recruitment and selection, payroll administration, performance management, compensation & benefits, employee relations, and training & development.
• Monitoring and assisting in work pass administration including new application, renewal, cancellation, and purchasing of security bonds, etc for the marine process
• Analyse needs, review HR policies and processes and recommend HR actions to ensure practices are in compliance with local laws and regulations.
• Involve in grievance handling and disciplinary issues
• Maintain and ensure the accuracy of the information in all HRIS systems and physical documents such as payroll, employee records, leave system, employment contracts, etc
• Execute recruitment activities to meet business needs. Handling recruitment and selection processes, job offers, and internal salary benchmarking. Work closely with section managers on hiring requirements, ensure efficient and effective on-boarding and off-boarding activities including work pass application and orientation
• Advise internal customers on HR procedures and policies
• Prepare and analyze monthly reports for management
• Provide accurate information in surveys and liaison with government agencies
• Update human resources policies, ensuring compliance with government labor legislation on a regular basis.
• Prepare and submit statutory documents and all employer-related claims (NS makeup, maternity/paternity, childcare leave, annual income tax submission, IR21, etc.)
• Perform other administrative functions, projects, and assignments as tasked
• Manage employee inquiries on the HR processes and policies and proactively identify HR issues and provide timely resolutions
• Monitoring and keeping up-to-date training records
• Assisting in work injury compensation claims & staff insurance claims
• Assist in administrative support such as data entry, reports, work pass matter related, etc
• Provide HR customer service and respond in a manner to an internal and external party
• Preparation and submission of IR8A, and IR21, compiling statutory and other statistical information reports or surveys as required
• Ensure follow-up with Contractors on renewal of permits

• To cultivate good Work, Safety & Health environment at workshop.
• To upgrade the skill set of the technicians through the Workshop Foreman/Executive, Technical Dept. & Factory support/resources.
• To ensure quality repairs for all service and repair works meet the service standards of the Factory.
• To feedback and follow up on technical issues with Technical, Reception, Workshop & Factory to resolve them expeditiously.
• To support the Workshop Executive to counsel workshop staff on poor technical performance to maintain workshop technical competencies.
• To keep records and accountability for all equipment and special tools are well maintained.
• To conduct meetings with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drives with customers.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Collaborate and Co-operate harmoniously with other BU/departments for the company’s common goal and objectives.
• Assist in other company’s requirements when directed and work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assigned.

• At least 3 years in automotive trade service/ repair, with 1 year in a supervision position.

• NTC 2 in Automotive Technology (Light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skills
• Good management and supervisory skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Understand client’s request and demand
• Design, test and develop localization and customization ERP/ Cloud solution along with the team.
• Establish and oversee development assets and timelines, such as setting up the system as well as integration assessment.
• Perform review and testing of integration on deliverables before handing them to the users for UAT.
• Investigate all noted errors and carry out amendments and testing to ensure that the system functions properly and effectively.
• Fix and solve technical issues during project delivery.
• Create documents for design, technical requirements, process documentation, system installation documents, ERP integration systems and so on.
• Provide technical pre-sales support.

Requirements

• Bachelor of Information Technology, Engineering or equivalent
• At least 2 - 3 years of system implementation experience with business applications and cloud-based services
• Knowledge of ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Basic Salary + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43436" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Who we are

Talbot is an international insurer and reinsurer operating within the Lloyd’s market through Syndicates 1183 and 2019. We have been part of AIG since 2018 and our ambition is to be AIG’s Centre of Excellence at Lloyd’s. Headquartered in London, Talbot has offices in New York and Singapore and over 300 people working across these three locations.

Get to know the business

Syndicate 1183 underwrites multiple classes of business including Political Violence/Terrorism, Marine, Energy (off-shore and on-shore), Marine and Energy Liability, Hull, Cargo and Specie, Political Risk, Property, Accident and Health, Financial Lines, Cyber, Alternative Risks, Non-Physical Cyber and Treaty Reinsurance.

Syndicate 2019 reinsures premium written by AIG’s Private Client Group, covering Homeowners, Auto, General Specie and other products.

About the role

What you need to know:

• Underwriting support and administration for Underwriting teams for Cargo, Political Risk, Fin Lines and Product Recall. To carry out and assist the Underwriters with the following:
• To ensure all documentation to be scanned and indexed into the DMS system that comes through the Core Team.
• To ensure data entry is in accordance with agreed guidelines, e.g. endorsements, quotes, promise lines
• To ensure the Core team address item received electronically (e.g. email inboxes) within agreed SLA’s.
• To ensure consistent field use within the Core team.
• To ensure accuracy and the resolution of any grey areas, of data entry manuals or and escalating any Issues.
• To ensure accuracy and timeliness of entry for endorsements.
• Proactive support of other Technical Assistants to allow for segregation of duties and holiday / sickness cover.
• To ensure monitoring and chasing of all outstanding data as required.
• Act as an escalation point for the Premium management team as required by the Core team.
• Attend and prepare necessary documentation for Core team meetings and for the monthly Operations meeting.
• To be a SME and/or Super user on Underwriting Systems as required.
• Ensure both personal and allocated class (es) compliance with document retention policy.
• To build and maintain close working relationships with Underwriters and Capita.
• To respond to all internal and external queries as required
• To act in accordance with all regulatory standards and principals
• To provide box support at Lloyd’s when required
• To ensure you are building and maintaining close working relationships Underwriters and TA’s
• Ad-hoc and general administration duties as and when required
• To run, update and upload the PMD report to Lloyds before the 15th of each month.

Premium Management

• To prepare, produce and distribute weekly premium management reports such as large movement and signed variance reports.
• To find and reallocate misallocated premium/signings.
• To liaise and work with all Underwriting Teams in all areas of Premium Management data integrity and answer any queries they may have.
• Responsible for USM processing:
• To process and validate risks signed through Xchanging; validation of all Underwriting Signing Messages (USMs).
• To carry out daily posting, to ensure end of month process posting deadlines are reached.
• Liaise with UTS, Underwriting, Xchanging and Brokers on processing queries, action and monitor until resolved.
• Identify and liaise with underwriters and chase as appropriate, for partial risks where premium has been processed through Xchanging.
• To ensure that USM corrections are actioned where applicable.

Continuous Improvements

• To align to our operating principles and to participate or instigate in continuous improvement initiatives, such as quick wins, root cause problem solving
• To review the current processes, for the areas you are responsible for, to make improvements and streamline the process
• To promote a continuous improvement culture amongst UTS

What we’re looking for:

• Good interpersonal and communication skill
• Competent in Microsoft Word, Excel, PowerPoint and Outlook
• Excellent general computer literacy
• Attention to detail
• Diploma / Degree in any field
• Working towards the ACII exams

What we offer

Our people are what make Talbot a market leading syndicate, so we are focused on creating a diverse, equitable and inclusive culture that helps us attract and retain great people. We pride ourselves on helping our people develop and hone their professional skills throughout their careers. Our employees have access to a broad range of best-in-class career development programmes, we run regular training courses and events throughout the year covering both technical and non-technical topics. Charitable giving is an important part of our culture too and we encourage people to give back to causes they care about, supporting them through our matched funding initiative and giving time off for volunteering.