• Efficiently manage order receipts and customer interactions
• Support the order-to-cash process with excellence
• Register and process customer orders accurately
• Ensure smooth order transfer to logistics team
• Resolve customer inquiries and complaints promptly

Requirements:

• Minimum Dip holder with at least 1-3 years of working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Technical Leadership:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.

System Architecture and Design:

• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
• Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Essentials:

• Extensive experience in desktop engineering, system administration, or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
• Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.

Desired:

• Leadership abilities including project management, team collaboration, and mentoring
• Education/ Professional Qualifications Requirements:
• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Key Responsibilities

· Ensure that all documents are processed within stipulated timelines and according to the operational procedures

· Archival - Scanning / Verification / Uploading

· Ensure all scanned documents are indexed correctly.

· Check and verify all documents and ensure its accuracy during verification.

· Ensure all documents are uploaded into the correct adviser’s/client’s folder.

· Creation/deactivation of user account/branch/adviser’s/client’s folders.

· Check all documentation and ensure it meets requirements.

· Data-entry of key information such as client and product information, premium amount into system

· Approve submission in online platform (internal / external system)

· Build and maintain good working relationships across all levels of personnel, internally and externally;

· Ensure accurate and timely communication network between Team members & Reporting Manager;

· Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies (ad-hoc as and when required)

· Ensure all information/reports are accurate before disseminating to relevant departments within timeline

· Prepare and/or participate in User Acceptance Test (UAT) for new system applications (ad-hoc as and when required)

· Data cleaning/checking (ad-hoc)

· Any Ad hoc duties which may include assisting other staff members and answering queries from advisers

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• AI Model Development: Design, build, and deploy machine learning (ML) and deep learning (DL) models tailored to organizational needs.
• Data Management: Collect, preprocess, and analyze large datasets to ensure data quality and relevance for model training and testing.
• Algorithm Design: Develop and implement custom algorithms for predictive analytics, natural language processing (NLP), computer vision, or other AI domains.
• Model Optimization: Tune hyperparameters, improve model accuracy, and address issues like overfitting or underfitting.
• System Integration: Collaborate with software engineers to integrate AI models into existing products or platforms.
• Monitoring and Maintenance: Continuously monitor AI models in production, ensuring they remain accurate, efficient, and up-to-date.
• Innovation: Research and stay updated on the latest AI technologies, tools, and industry trends, and propose innovative solutions.
• Documentation: Maintain detailed documentation of models, algorithms, and processes to ensure reproducibility and knowledge sharing.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field.
• Proven experience in machine learning, deep learning, and AI model development.
• Proficiency in programming languages such as Python, R, or Java.
• Expertise in frameworks like TensorFlow, PyTorch, Scikit-learn, or Keras.
• Strong understanding of data structures, algorithms, and statistics.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) for AI/ML deployment.
• Familiarity with tools for version control (e.g., Git) and collaborative development.

Preferred:

• Knowledge of big data technologies like Hadoop, Spark, or Kafka.
• Hands-on experience with NLP, computer vision, or reinforcement learning.
• Understanding of ethical considerations in AI and bias mitigation.
• Certifications in AI/ML or cloud computing.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Ÿ Involved in the research and development for various cutting-edge machine learning, deep learning, computer vision, computer graphic and natural language processing algorithms.
• Ÿ Able to identify and source relevant conference papers, analyze and extracting valuable insights and understanding the implications of the research
• Ÿ Collaborate with engineer team and advance AI algorithms performance in various applications.

Requirements:

• Ÿ Min. Bachelor degree in the area of Machine Learning, Deep learning, Computer Vision, Computer Graphics, Natural Language Processing or similar area.
• Ÿ Solid foundations of maths and algorithms: probability statistic, linear algebra, geometry, optimization method, image processing, 3D modeling, .etc.
• Ÿ 3-5 years’ experience in machine learning algorithm design and implementation and excellent skills in at least one of machine learning/deep learning tools such as Tensorflow, Pytorch, MxNet, .etc.
• Publications in top-tier ML conferences or journals is preferred

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Your role:

We offer you an exciting SME role in our Singapore based SRE team where you will have a combination of production responsibilities and hands-on DevOps deliveries.

• Gain a strong technical and business focused understanding of UBS Wealth Management CRM environment
• Manage the relationship with the development teams and self-drive the SRE driven toil elimination and tooling initiatives
• Manage the CRM systems regionally, from dev environment to production
• Crisis/Incident Management, escalating with appropriate urgency. Ensuring team follow the prescribed incident & problem management
• Identify and drive efficiencies in support and development tasks, enabling all teams to be more effective.
• Grow the internally built operation tool (JavaScript/Python) to reduce toil or shift left procedural tasks
• Drive a best-in-class Observability platform leveraging the Grafana stack
• Work with development managers to reduce the support profile of existing applications and help design and deliver more stable solutions. Drive the resolution of recurring issues at a systemic level

Your team:

You’ll be working in the Client Service Data Crew (Stream Be a Client of UBS) in Singapore. We provide an agile working environment with training and exposure to a wide range of the latest technology and development tools. As a Java Software Engineer, you’ll play an important role in ensuring UBS requirements. As part of the Client Service Data Crew (Stream Be a Client of UBS), our teams design, deliver and operates of-the-art systems that offer best-in-class services to the bank’s clients.

Your expertise:

Contribute to provide a state-of-the-art CI/CD toolchain for modern software engineering, which is part of our DevOps platform. Help to support our agile programs and software engineering teams to efficiently delivery valuable and high-quality solutions and changes to our business.

The appropriate candidate delivers the following profile:

• Strong exposure on Core Java, Spring, Spring boot, REST APIs and Microservices
• Experience with enterprise integration and messaging related technologies such as JMS, MQ and/or Kafka
• DevOps mindset. We believe in DevOps and DevOps by developers. If you share the same passion, it is a good add-on
• Interests in monitoring, support technologies such as, AppDynamics, Splunk is an added advantage
• Deep understanding of all aspects of application development and SDLC methodologies – agile & waterfall
• Agile, Test Driven Development and DevOps practices part of your DNA
• Solid design, coding, testing and debugging skills.
• Ensure compliance with the defined standards and guidelines by the agile programs and software engineering teams when using the CI/CD toolchain and services

Job Responsibilities

• Deploy, configure, manage and maintain virtualized infrastructure.
• For Virtualization ie VMware, Microsoft Hyper-V.
• For Storage ie HDS (Hitachi Data System), HPE, Dell, EMC, Lenovo, IBM.
• For Backup Software ie Veeam, Veritas BackupExec, Veritas Netbackup, Acronis, Arcserve, ShadowProtect.
• Create documentation, perform root cause analysis, quickly identify trends and recommend possible solutions.
• Troubleshoot network, hardware, and software related issues.
• Serve as a primary support and maintenance resource for customers.
• Perform required maintenance off hours and support 24x7 operations.
• Participate in requirements gathering.
• Present and promote solutions and services to highlight value add.
• Any other ad-hoc duties as assigned by supervisor.

Job Requirements

• 2+ year’s experiences in virtualization technology.
• Knowledge of server systems, storage systems, virtualization technologies and networking.
• Knowledge of data centre route/switch technology, backup/recovery in a virtual environment.
• Understanding of active directory architecture, DNS administration.
• Excellent written and oral communication skills, strong coordination and project skills.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Assess and evaluate current virtual computing infrastructure, and provide recommendations for enhancements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Create and deploy efficient, scalable AI and machine learning (ML) models.
• Develop algorithms for processing large, real-time datasets by extracting, transforming, and loading unstructured data to support the deployment of AI/ML solutions based on theoretical models.
• Test and analyze the performance of deployed models, troubleshooting and resolving any issues that arise during their operation.
• Work collaboratively with team members, applying proficiency in statistics, scripting, and programming languages aligned with organizational needs.
• Operate and oversee the software platforms used for deploying AI/ML models.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field.
• Proven experience in machine learning, deep learning, and AI model development.
• Proficiency in programming languages such as Python, R, or Java.
• Expertise in frameworks like TensorFlow, PyTorch, Scikit-learn, or Keras.
• Strong understanding of data structures, algorithms, and statistics.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) for AI/ML deployment.
• Familiarity with tools for version control (e.g., Git) and collaborative development.

Preferred:

• Knowledge of big data technologies like Hadoop, Spark, or Kafka.
• Hands-on experience with NLP, computer vision, or reinforcement learning.
• Understanding of ethical considerations in AI and bias mitigation.
• Certifications in AI/ML or cloud computing.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Research in the short-range wireless technology innovations and applications with focus on Wi-Fi and UWB, and undertake one or more of the following responsibilities:
• Research the innovation of system architecture and key technologies of short-range wireless, and gain insights on the technologies and trends of short-range wireless;
• Propose efficient solutions for algorithms and problems related to short-range wireless and carry out related verifications.
• Involve the standardization of short-range wireless, propose innovative solutions to the identified problems, and prepare contributions to promote your solutions.

Requirements:

• Master/PhD degree in Communications, Electrical & Electronics, Computer Science/Engineering or related discipline, with strong background on signal processing and/or protocol design for communications, positioning and/sensing.
• Good knowledge on IEEE 802.11 protocol family (e.g. 802.11n/11ac/11ax/11be) and/or IEEE 802.15 protocol family (e.g. 802.15.4z) will be a plus.
• Skills in wireless system simulation using Matlab, C/C++, NS-3 and/or other tools will be a plus.
• Excellent written and verbal communication skills, and interpersonal skills.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

As a Junior Cyber Security Analyst, you will play a crucial role in ensuring the security and integrity of our organizations digital assets. Collaborating with a dynamic team, you will intake cybersecurity related requests from internal and external entities that require triage, remediation or escalation. This entry level position provides an opportunity for learning and growth in the ever-evolving field of cybersecurity. If you are passionate about safeguarding digital environments and eager to build a career in cybersecurity, we invite you to join our team.

Job Responsibilities:

· Answer incoming calls to assist with information security inquiries or issues.
· Document all interactions accurately for record-keeping and analysis.
· Follow established processes and guidelines to handle common issues.
· Collaborate with team members to resolve more complex problems or escalate as necessary.
· Monitor your assigned queues and work cases in an efficient and effective manner

Job Requirements:

· Effective typing skills
· Familiarity with Cyber Security and Information Technology
· Strong problem-solving and critical thinking skills
· Effective communication and interpersonal skills

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Junior Cyber Security Analyst
• We regret to inform that only shortlisted candidates will be contacted

Susmita Sahu
EA License No: 91C2918
Personnel Registration Number: R23114076

Key Responsibilities:

• Provide on-site and remote technical support, installation, troubleshooting, and maintenance services for networking, IPBX, and related systems.
• Diagnose and resolve technical issues related to networking, cloud applications, and telecommunications systems.
• Collaborate with internal teams and third-party vendors for integration, testing, and deployment of new products and releases.
• Ensure high levels of customer satisfaction through effective communication and timely issue resolution.
• Maintain accurate documentation of customer interactions, issues, and resolutions.
• Participate in testing and deployment of new hardware and software releases.
• Be prepared to work overtime during project deployments or emergencies and travel overseas for training or projects.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Ÿ Involved in the research and development for various cutting-edge machine learning, deep learning, computer vision, computer graphic and natural language processing algorithms.
• Ÿ Able to identify and source relevant conference papers, analyze and extracting valuable insights and understanding the implications of the research
• Ÿ Collaborate with engineer team and advance AI algorithms performance in various applications.

Requirements:

• Ÿ PhD/MS degree in the area of Machine Learning, Deep learning, Computer Vision, Computer Graphics, Natural Language Processing or similar area.
• Ÿ Solid foundations of maths and algorithms: probability statistic, linear algebra, geometry, optimization method, image processing, 3D modeling, .etc.
• Ÿ 3-5 years’ experience in machine learning algorithm design and implementation and excellent skills in at least one of machine learning/deep learning tools such as Tensorflow, Pytorch, MxNet, .etc.
• Ÿ Publications in top-tier ML conferences or journals is preferred

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Main Responsibilities

• Perform technical architecture oversight for the IT systems including architecture roadmap planning and implementation.
• Provide guidance to application teams on various systems
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Involved in configuration of sites through customization and deployment of solutions.
• Involved in preparation of business requirement document, UI document, deployment document and release notes.
• Developed several custom SharePoint based webparts using C#, CAML, Server-Side Object Model.
• Prepared power-shell scripts to automate the configuration of sites and deployment of solutions in client environment.
• Any other ad hoc duties as assigned.

Experience

• 4 years of strong technical experience in Microsoft technologies
• 2 years of technical experience in Sharepoint or Microsoft Dynamics CRM
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Deploy, configure, manage and maintain virtualized infrastructure.
• For Virtualization ie VMware, Microsoft Hyper-V.
• For Storage ie HDS (Hitachi Data System), HPE, Dell, EMC, Lenovo, IBM.
• For Backup Software ie Veeam, Veritas BackupExec, Veritas Netbackup, Acronis, Arcserve, ShadowProtect.
• Create documentation, perform root cause analysis, quickly identify trends and recommend possible solutions.
• Troubleshoot network, hardware, and software related issues.
• Serve as a primary support and maintenance resource for customers.
• Perform required maintenance off hours and support 24x7 operations.
• Participate in requirements gathering.
• Present and promote solutions and services to highlight value add.
• Any other ad-hoc duties as assigned by supervisor.

Job Requirements

• 2+ year’s experiences in virtualization technology.
• Knowledge of server systems, storage systems, virtualization technologies and networking.
• Knowledge of data centre route/switch technology, backup/recovery in a virtual environment.
• Understanding of active directory architecture, DNS administration.
• Excellent written and oral communication skills, strong coordination and project skills.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Assess and evaluate current virtual computing infrastructure, and provide recommendations for enhancements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

· Handle correction for data extracted for medical claims within the required turnaround time and ensure that claims are registered accurately in the system.

· Issue expired cheque timely to meet the expected turnaround time.

· Verify policy information and cheque status

· Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

About the Job:

The Supply Chain Process Engineer leads the implementation of best-in-class Logistics and Warehousing capabilities for Singapore market, to transform the local supply chain for better agility, ultimate luxury service, cost and cash efficiencies and sustainability, leveraging digitalization and automation. The role spans across internal three divisions – Beauty, Fashion and Watches & Fine Jewelry. You will work closely with various departments such as retail operations, technology, information systems, sustainability as well as global and regional supply chain experts to implement the best solutions to market, while ensuring upskilling of existing organization. The process engineer plays a critical role to transform the supply chain and bring a competitive advantage to Chanel.

What impact you can create at Chanel

Lead discussions for all topics related to warehousing and transportation transformation, while proposing to the Head of Supply Chain final process improvements and decisions to be made:

1. Warehouse & Transportation Management:

• Order Management: Establish strategies and implement plans to move to a touchless order management flow – from order acquisition to order processing and to order release to warehousing operations for pick and pack
• Warehouse operations: Define strategies to implement best-in-class operations for the warehousing team, looking at opportunities to implement automation solutions in the areas of receiving, stock counting, picking, packing and/or shipping. And be the project leader for implementation of the strategies, in a way that lead times to customers are reduced and team’s productivity is increased.
• Inventory management: Upgrade inventory management processes to cover all domain of inventories – selling items, visual merchandizing items and all non-selling stocks. Lead the alignment with the business teams on what success looks like and define and implement new governance process to make breakthrough improvement in inventory holdings. Implement inventory forecasting and warehouse capacity planning to improve business plans and business continuity. In driving alignment with business teams, Head of Supply Chain should be consulted and will need to sign off on final process. This role will need to propose options for the business teams and Head of Supply Chain to consider.
• Transportation management: Redesign transportation management with better work integration with transportation companies and better efficiency for the team.

2. Digital Transformation

• Streamline work processes: Lead the transformation to a fully digital organization, with objectives to streamline work processes and complete elimination of low added-value tasks with improved lead time, better compliance to global policies and better productivity. This includes deployment of new IT solutions and/or development of no/low code solution for the team
• Digital Twin: upon completion of foundation layer of digitalization, lead the implementation of a warehousing and transportation digital twin, creating a virtual model of the existing operation and enabling advanced analytics, scenario planning and cost and inventory optimizations

3. Others

• Continuously keep abreast of and advise management regarding changes or latest trends in warehouse and transportation management practices
• Any other related ad-hoc projects: global or regional supply chain project, e.g related to sustainability improvement, operating system change, data & analytics requirements for supply chain team

You are energised by

• Leading and collaborating with diverse teams at all levels of organization.
• Being agile, flexible and able to deal with ambiguity.
• Curiosity, positivity and championing strong work ethics
• Leading courageously and able to challenge the status quo to implement bold changes
• Influencing critical topics and facilitating meaningful conversations in a non-hierarchal way.
• Working in a highly collaborative and matrixed environment.
• Thriving to deliver in a fast-paced environment

What you will bring

• Minimum 5 years’ experience in driving breakthrough in supply chain management, such as warehousing, logistics or supply chain transformation.
• Qualifications in Supply Chain Management or related engineering field. Additional qualifications/certificates in Project Management and/or digital tools are preferred.
• Critical thinking, problem solving and analytical skills
• Excellent digital skills – M365, Power BI or other BI Tools, RPA and no/low code solutions.

What Chanel can offer you

• Brand Legacy: In-depth exposure into the brand and cultural evolution of the House of Chanel.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: You will have access to the resources, support and infrastructure needed to continue to grow successfully.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Must have Class 3 license

Work location: North

Duration: 1 yr (Extendable)

Salary: Up to $2900 + Standby allowance

Working hours: 8.30 am to 5.30 pm. This role will be required to be on standby at times and the frequency may varies.

Job Scope:

• Survey and provide advice towards vehicle concern

• Troubleshooting on site and site recovery if possible

• Submission of report upon case recovery

• To support on testing of equipment and diagnosis

• Setup test environment as and when required

• To perform installation on actual vehicle when required

Job Requirements:

• Min. Nitec/ Diploma in any relevant engineering field

• Min. 1 yr relevant experience in electrical/ mechanical engineering

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Salary: up to $3800

Duration: 6 months

Location: Gul circle

Working Hours: Monday - Friday (8am - 5pm)

Job Scope:

- Assist engineer in sample preparation

- Data collection

Requirement:

Minimum O Levels

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The Opportunity

• This is an exciting opportunity to work for one of the leading financial institutions.
• It is an opportunity for an experienced Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Ensure that reports are deliver timely and accurately.
• Review and streamline workflow where applicable.
• Review and update of SOP promptly where applicable.
• Assist and handle enquiries professionally and promptly.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

Annual Fit & Proper Exercise:

• Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework.
• Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers.
• Maintain and update the SOP where applicable

Other Administrative Matters:

• Monthly check on new business submission for suspended advisers
• Monthly Reactivation Exercise
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement
• Yearly IFPAS and FSMA memberships

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Ability to work effectively under pressure with tight timeline.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Benefits Summary

• This is a full-time permanent role
• Medical Leaves, Medical Claim, Insurance Coverage, Dental Benefits, Annual Leaves, Variable Bonuses, Annual Salary Review Scheme, Accommodation Allowance, Nice and Comfortable Work Environment etc.
• Basic Salary: HKD45,000 - HKD50,000 (Equivalent to SGD7,800 - SGD8,700) + Performance Bonuses
• Work location: Hong Kong
• Working days & hours: Monday - Friday, 9am-6pm

Our Client

Established in the year 2000, they are a leading provider in Securing Identity and Transactions in the Cyber World that enables individuals, organizations, and societies to build trust and identity assurance for powering productivity gain through digital identity and identity of things (IDoT).

Additionally, they are an ISO27001 and ISO9001 certified company, committed to delivering qualified and secured management systems that meet the needs of their clients. Their clients include leading global and regional financial service institutions, government agencies, telecommunications, public utilities, manufacturing, healthcare, education, multi-national corporations, and others. Currently, they have a direct presence and active authorized partners across Singapore, China, Hong Kong, Taiwan, Malaysia, Thailand, Japan, and the United States.

Key Responsibilities

• Responsible for the analysis, design and development of solutions in different technologies
  including Web, Cloud, Mobile, QR code etc.
• Ensure adequate solution implementation in accordance to specifications and following industry
  quality standards
• Provide user acceptance test and production support
• Liaison with internal/external parties including R&D, partners, regulators and customers
• Project management and implementation
• Assist the sales force with pre-sales activities such as proposal preparation, systems demonstrations and presentations, product installations and pilot projects for proof of concept

Additional Information/ Requirements

• University graduate with major in Computer Science, Engineering, or relevant disciplines
• Minimum of 5 years of experience in technology industry
• Familiar with application development environments/languages e.g. Java, JavaScript, Objective-C etc.
• Familiar with JAVA application server such as Apache Tomcat etc.
• Familiar with API communication methods such as REST, SOAP, XML etc.
• Familiar with RDBMS administration and operation i.e. Oracle, Microsoft SQL Server, MySQL etc.
• Familiar with mobile application development environments/languages in iOS and Android
• Experience with one or more directories such as Active Directory, LDAP, IAM system is a plus
• Sound knowledge with Big Data technologies such as BI, CRM etc. is a plus
• Sound knowledge with security technologies such as encryption, MFA authentications is a plus
• Hands-on experience of successfully managing large and complex IT projects is a plus
• Certificate holder of PMP, CISSP or CISA will have added advantage but is not mandatory
• Mature and able to work independently
• Singaporean only

Next Step

Please submit your updated resume in MS Word format by clicking the QUICK APPLY  button.

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by Crew by HRnet and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Yee Voon Hoe (R24124842)

Crew by

HRnet Ventures Pte Ltd

EA Licence No: 24C2435

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Distribution Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Review and update of SOP promptly where applicable.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Distribution Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Responsibilities:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME):

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role:

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• Ideally 5-10 years of Level2 Production support experience in a global environment
• Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix
• Have strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)