CMIT Small Appliances Sub COU is looking for an operation lead located in Singapore to develop ASEAN footprint as well as strengthen the relationship with ASEAN key customers.

Sound knowledges in appliances (preferably in IEC 60335, control analysis and functional safety) is expected.

The candidate shall acquire with a good experiences of TIC business and technical area (Component knowledge, hardware & software analysis. Lab testing, calibration and accreditation etc).

JOB RESPONSIBILITIES:

• Act as key technical contact for ASEAN customers
• Being a project handler to arrange testing in other locations.
• Conduct L3 project review where needed.
• Support sales activities to win projects from competitions
• Lead to grow the business in ASEAN region.
• Plan and develop business & operations model as well as expansion in ASEAN regions.
• Support any global & regional small appliances initiatives.
• Resolves technical issues and explains UL procedures and requirements.
• Resolves complex engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
• Develops UL requirements for testing products beyond the scope of existing standards, or those involving unique features requiring frequent use of independent judgment. Develops special test methods and test equipment. Represents UL on technical committees of national and/or international organizations.
• Provides leadership and technical advice on special projects that involve complex, new or unusual issues. May provide direction as a Primary Designated Engineer or Designated Engineer for specific product categories.
• Performs special projects as directed.

JOB REQUIREMENTS:

• Master or University Degree in Electrical, Electronics Engineering with 8 to 10 years of related work experience.
• Excellent experiences in Software Analysis (IEC 60730) , Functional safety (IEC 61508), and Appliances Evaluation (IEC 60335) are required.
• Detailed knowledge of the technical vocabulary common to the appropriate discipline.
• Working knowledge of conformity standards in use in areas of expertise.
• Demonstrated ability to apply project-development & handling concepts in use in areas of expertise, including application to complex, new, or unusual products. Working knowledge of industry issues, needs, and problems.

• Conduct regular PLC and control system maintenance to optimize performance.
• Monitor system performance continuously to achieve maximum uptime.
• Coordinate projects for automation improvements, ensuring seamless implementation.
• Identify and troubleshoot system abnormalities, offering technical solutions.
• Initiate and lead continuous improvement projects for enhanced efficiency.

Requirements:

• Degree in Electrical Engineering or equivalent.
• At least 2 years experience in PLC & ELV system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

This is an exciting opportunity for IT professionals with a passion for technology and a curiosity for ensuring software quality! Thrive in a collaborative environment where you can learn and grow as part of a dedicated team!

Key Responsibilities:

· Collaborate with experienced test engineers and cross-functional teams to understand software requirements and develop test plans.

· Execute manual test cases, scenarios, and scripts to verify software functionality and performance.

· Assist in identifying, documenting, and tracking software defects, and work closely with developers to ensure timely resolution.

· Learn and gradually contribute to automated testing efforts using industry-standard tools and frameworks.

· Participate in various types of testing, including regression testing, usability testing, and exploratory testing.

· Contribute ideas to improve testing processes and methodologies.

· Provide clear and organized reports on testing progress and results to your team.

Qualifications:

· Must be a Singaporean Citizen to be able to get the required level of clearance

· At least 1 year of experience in Testing

· Good understanding of software testing concepts and methodologies.

· Enthusiasm for learning and a proactive attitude towards skill development.

· Strong problem-solving skills and attention to detail.

· Good communication skills, both written and verbal.

· Familiarity with programming languages, scripting, and automation is a plus.

Calling all experienced Java Engineers! This role offers a prime opportunity to make a substantial impact in a dynamic work environment.

As a member of our development team, you'll be instrumental in creating, developing, and maintaining mission-critical software applications.

Responsibilities

• Developing and maintaining Java-based applications.
• Involve conceiving, creating, assessing, and maintaining Java-based applications.
• Collaborate with product managers, designers, and engineers to outline software requirements, ensuring clean, efficient, and sustainable code.
• Conduct code reviews, offer constructive feedback, tackle intricate technical issues

Qualifications:

• Singaporean Citizenship
• 2 years' Java development experience
• Expertise in Spring, Hibernate, SQL/NoSQL
• Proficiency in software development tools and methodologies.
• The ideal candidate showcases outstanding problem-solving, attention to detail, and strong communication and teamwork skills

Job Description & Requirements:

• Ensure that all products are manufactured with utmost efficiency and quality, according to planned protocols using the appropriate technology. Evaluates, products, components and applications by designing and conducting researching programs, applying knowledge of project and materials
• Develops products by studying customers' requirements, researching and testing manufacturing and assembly methods and materials
• Assures products' quality by designing finished products
• Prepare report by collecting, analyzing and summarizing information trend
• Guide assembly of automation module / machine according to mechanical assembly drawing, and electrical schematic diagram
• Able to interpret well on mechanical drawings, assembly drawings and electrical schematic diagrams
• Guide and improve the production performance of the department together with Manufacturing Manager (quality, lead-time, delivery performance, costs)
• Work closely with the Quality department to assure conformity of product to customer requirement
• Monitor and adjust production processes or equipment for quality and productivity
• Other responsibilities that may be assigned from time to time
• Perform ad-hoc tasks when requested

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision

We are seeking a talented and experienced Data Engineer cum SAS Consultant to join our team. The ideal candidate will possess a strong background in data engineering, SAS programming, and proficiency in Python and Spark or PySpark. The role involves designing, developing, and implementing data solutions while leveraging SAS tools to provide insightful analytics. The candidate should have a passion for data, strong problem-solving skills, and the ability to work collaboratively in a dynamic environment.

Key Responsibilities:

1. Data Engineering:

• Design, develop, and maintain scalable and efficient data pipelines for large volumes of structured and unstructured data.
• Collaborate with cross-functional teams to understand data requirements and implement solutions that meet business needs.

• Utilize SAS programming skills to extract, transform, and load (ETL) data for analytical purposes.
• Develop and implement SAS solutions for data manipulation, statistical analysis, and reporting.
• Provide expertise in SAS programming to support analytics and business intelligence initiatives.

• Proficient in Python for data manipulation, analysis, and automation.
• Experience with Spark or PySpark for distributed data processing and analytics.

• Perform exploratory data analysis to identify trends, patterns, and anomalies in the data.
• Collaborate with data scientists and analysts to deliver actionable insights from complex datasets.

• Implement data quality checks and ensure the accuracy and reliability of data used in analytical processes.
• Troubleshoot and resolve data-related issues in a timely manner.

• Create and maintain comprehensive documentation for data pipelines, SAS programs, and analytical processes.

• Work closely with business stakeholders, data scientists, and other team members to understand requirements and deliver effective data solutions.

• Bachelor's or Master’s degree in Computer Science, Data Science, or a related field.
• Proven experience as a Data Engineer with a focus on SAS programming.
• Strong proficiency in Python and experience with Spark or PySpark.
• Solid understanding of data modeling, ETL processes, and data warehousing concepts.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• SAS certification is a plus.

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

 Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.

 Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Requirements:

We are looking for a Project Engineer to oversee the day-to-day tasks associated with project management, engineering, cost management, quality control, documentation and reporting, and site coordination. The Project Engineer will be part of a team that designs and builds large-scale commercial and residential swimming pools, spas, and water features from the ground up. The role oversees all aspects of the construction projects, ensuring their timely completion within budget and in compliance with regulations. The role will also involve collaboration with architects, contractors, and other stakeholders to ensure efficient project execution.

Responsibilities

• Project Planning and Coordination - manage project plans, schedules, and budgets; coordinate project deliverables according to timelines and specifications; collaborate with architects, engineers, and contractors to clarify project parameters and resolve issues.
• Site Management and Quality Control - monitor construction progress according to quality standards and building regulations; conduct regular inspections to ensure quality workmanship.
• Cost Management - assist in cost estimation, budget preparation, and cost control throughout the project lifecycle; identify cost-saving opportunities without compromising quality or safety.
• Documentation and Reporting - maintain accurate project documentation, including reports, drawings, and contracts; prepare progress reports and communicate project status to stakeholders regularly.
• Risk Management - identify potential risks and develop corrective action; ensure compliance with safety standards and regulations to minimize risks on-site.

• Minimum 5 years experience in building and construction, or related field.
• Bachelor's or Master's degree in Mechanical, Electrical, Civil Engineering or related field.
• Strong project management skills to manage resources, track project status and mitigate risks.
• Excellent communication skills to effectively manage project timelines and budgets, as well as coordinate with stakeholders, contractors, and suppliers.
• Expertise in project engineering to ensure that designs comply with engineering standards and applicable regulations.
• Experience in project planning to develop project scopes, objectives, and schedules that align with business goals.
• Mechanical and electrical engineering skills to design and develop electrical systems for swimming pool facilities.
• Experience in swimming pool construction or related field is a bonus.
• Experience in Autocad, Microsoft Office, Microsoft Project.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Site Testing Engineer

Job Description

• Lead the assigned dedicated work scope of Test and Commissioning
• Conduct all required Test Procedure, Methodology & equipment testing activities in site related to project to obtain sign-off from Customer.
• Preparation of technical proposals (testing and commissioning) for submission to LTA Singapore.
• To arrange all test equipment required for testing in coordination with site Manager & team leader.
• Mobilization of required test equipment arranged and made ready to commence testing in time.
• Coordinate and liaise with Customers on application of Permit-To-Work for testing activities for approved proceedings.
• Prepare and compile test report for submission to customer
• Prepare and draft Method Statement Risk Assessment.
• Supervise and monitor the site test activities at each specific T&C work.
• Provide support to team leaders and site engineers in all safety related requirement.
• Develops test plans and test procedures for Site Acceptance Test (SAT), Interface test (IFT) and System Integration Test (SIT).
• Plan scheduling and job allocation for activities (to coordinate with Planner)
• Participation in technical discussion and report preparation.
• Organizing training programs.
• Maintain and ensure line clear after each deployment and the site is always neat and tidy,

Requirements

• Minimum Diploma in Electrical Engineering or Mechanical Engineering.
• Fresh graduates are welcome
• Able to understand the regulation and requirement of local electrical practice and SMRT/ LTA requirements.
• Computer literacy
• Able to prepare Test Procedure and relevant technical document.
• Able to learn and pick up cut-in/cut-out of circuits for new systems or reroute cables / systems that requires test and commissioning.
• Willing to work in night shifts and on call duty.
• Positive work attitude
• Team Player

• Responsible for designing and performing bench-scale tests and pilot testing related to the company's separation process technology. Some tests may require a rotating shift schedule.
• Create and review validation protocols for bench-scale tests and pilot testing activities.
• Conduct investigations and resolve any discrepancies identified during bench-scale tests and pilot testing activities
• Work collaboratively with process engineers to develop innovative technologies and enhance existing ones.
• Collaborate with the sales team to formulate commercialization strategies for new technologies.
• Stay up-to-date with industry trends and emerging technologies related to separation processes.

Requirements:

• Degree in Biochemical Engineering, Chemical Engineering, Environmental Engineering or relevant fields.
• At least 2 years of analytical testing experience in petrochemical/pharmaceutical/flavor and fragrance environment.
• Understanding of the separation processes, including distillation, liquid-liquid extraction, and crystallization.
• Having experience in designing and conducting bench-scale tests and pilot testing, as well as expertise in developing and reviewing validation protocols, is considered advantageous.
• Having a foundational understanding and experience in analytical chemistry, as well as familiarity with various analytical equipment, is considered advantageous.
• Able to conduct Risk Assessment methodologies in Process Safety, including PHA (Process Hazard Analysis), What-ifs, and Change Management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling.

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in Automatic Fare Collection (AFC) system.

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development

• Prior experience in following areas Scrum AGILE methodology process is a plus.

• Scrum AGILE methodology process

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,500-$2,800

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

The Lab Support Executive reports directly to the school manager(s). The position manages, supports, and maintains the laboratories within the university which are mainly used by students for class sessions, experiments, and exams/tests as part of the students’ learning. The maintenance includes the computers, software, and applications that are installed on PCs that are used for lab sessions/classes/exams/training.

The Lab Support Executive is also responsible for providing reliable IT support solutions and services to the school's lab-based programmes in the university to ensure a positive learning experience.

Responsibilities include but not limited to the following:

• Support students’ capstone projects, in particular AR/VR projects
• Providing user and maintenance support which includes investigating, troubleshooting, and resolving errors for AR/VR systems
• Setup and maintain VR labs
• Configure and maintain VR lab hardware and software for use in academic programmes and applied research
• Must be able to do basic AR/VR programming and must be willing to learn how to code.
• Provide technical support on implemented systems/platforms

Job requirements:

• Degree/Diploma in Computing/Immersive Media/Digital Media or related disciplines
• Hands-on experience with 3D modelling and basic AR/VR content development. Familiar with Unity3D, Android Studio etc.
• Have a firm grasp of programming languages such as C#, C/C++ and Python
• Familiarity with Google Cardboard, HTC Vive, Vive Pro, Oculus Rift or Microsoft HoloLens hardware and software
• Possess relevant certifications (or equivalent training/experience) preferred
• Able to take challenges, work independently or as a team, and be self-driven to learn new technologies
• Resourceful team player and possess good communications and interpersonal skills
• Experience with cloud technologies/platform such as AWS, Azure is an added advantage
• Experience in scripting and using automation tools is an added advantage
• Shift work is required and shift allowance is provided

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About Coupang Play

Launched in December 2020, Coupang Play is Coupang's OTT (over-the-top) service. Coupang Play aims to become the definitive destination for digital content. Backed by our strong Product and Engineering teams in Seoul, Singapore, and Mountain View — Coupang Play has been creating and optimizing the viewing experience for our customers.

Coupang Play is available on mobile devices, tablet PCs, smart TVs, and your preferred browsers. We are building a competitive content library that includes TV for children and all ages, movies, live sports, educational content, and more. Coupang Play also creates original content, catered specifically to our customers.

If you like to work backwards and solve problems for our customers, join us. We are committed to redefining how our customers enjoy digital entertainment as one of the fastest-growing OTT services in Korea.

Role Overview

Backend Engineer is one of the key roles in the Coupang Play product organization. This role works closely with product designer, product manager, mobile, and quality engineering team to collaboratively produce awesome user experience. Experience in high availability distributed systems is essential, this role will design and develop the system that serves million customers every day.

What You Will Do

• Develop, support, and improve key backend systems of the Coupang Play with high availability and scalability
• Build RESTful APIs with proper documentation and tests
• Building modular, testable code and libraries for future use
• Optimization of the application for maximum speed & performance
• Formulate scalable technical solutions to satisfy product requirements from Product Owner
• Implementation of security and data protection
• Occasionally work on front-end code with HTML5, CSS, JavaScript if necessary

Basic Qualifications

• Bachelor’s degree and 6+ years’ experience in server application and system engineering using modern language
• Expert with one or more of the following programming languages for back-end engineering: Go, Java, JavaScript, Node.js
• Proficient with modern cloud computing such as AWS or GCP
• Ability to work in an Agile environment at scale
• Independent and self-driven
• Experience with issue and bug ticketing systems; Zendesk, JIRA, GitHub

Preferred Qualifications

• Experience in streaming media from an engineering perspective
• Ability to work with iOS and Android developers to properly integrate and troubleshoot issues with mobile app to API integration
• Startup mindset and experience in startup companies
• Excellent verbal and written communication skills

WONDER SOFTWARE PTE. LTD. is not just a software development company, we are the architects of cutting-edge solutions tailored for the medical industry including clinical research operations. Our journey commenced at the dawn of 2023. We proudly stand as the offspring of a distinguished parent company with a remarkable 17-year legacy in Shanghai (HQ) and other district. Our roots in the industry run deep and our mission is to become the Singapore's leader within 5 years.

Roles & Responsibilities:

1) Supporting in Sales

2) Work closely with backend system developers, product managers and engineers.

3) Participate in development of backend system

4) Provide customer service and handle sales’s enquiries

5) Understand web application development requirements and procedure

6) Supporting in system maintenance (training provided)

7) Trademark and Intellectual Property (IP) application

Qualifications:

1) Minimum 3 years relevant experience

2) Diploma / Advance Diploma/ Degree in Computer Science, Engineering, or a related subject with at least 3 years of related presales working experience in IT.

3) Good presentation skills

4) JAVA, SQL, SaaS knowledge is a bonus

5) Proficiency in both Mandarin and English is a mandatory requirement. You are required to contact and work closely with colleagues stationed in China.

We regret that only shortlisted candidates will be notified.

• Overall responsible for providing energy solutions to our corporate customers through promoting a wide range of industrial batteries.
• Generate sales to achieve profitability and distribution objectives, performing sales administration duties, troubleshooting technical issues and liaising with logistics team for goods delivery.

Requirements:

• Diploma and above
• At least 2 years of experience in industrial sales/battery product sales.
• Possess own vehicle.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

As a member of Network Rapid Response Team ,your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You will create innovative solutions which will be part of large-scale infrastructure solutions that support our diverse and critical businesses.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will transform the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

It's time to take your career to the next level, and we can help. Apply today.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our Global Technology Infrastructure (GTI) group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

This role requires a wide variety of strengths and capabilities, including:

Description

• Primary point of contact to support incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution.
• Support administrative functions required to deliver infrastructure inclusive of planning, tracking, ordering, reporting, and consumption
• Execute the day to day duties of their function and to define and drive Management Information Systems (MIS) requirements to support and improve the business processes they support
• Act as primary customer interface for day to day issues and queries.
• Leadership skills, emerging in management, Example: Team Leader.
• Accountable for incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
• Responsible for coaching and mentoring less experienced team members as well as overall team management responsibilities
• Responsible for development of organizational functional goals, priorities and service objectives aligning with the overall GTI strategy

Primary Responsibilities

• Potential to participate in Team Talent evaluation
• Plan, track and manage the proper use of technology infrastructure to optimize delivery and cost
• Assists management in performing performance appraisals
• Ability to create original documentation as well as update existing
• Acts independently and leverages critical thinking
• Point of escalation for 40x and 50x level team members
• Advocates for customer base when faced with Infrastructure or Business Critical issues

Skills

• BE/BS degree or equivalent with 7+ Years of relevant experiences.
• Network Domain Expert knowledge of the service, functional area or Infrastructure supported and interdependencies
• Understand Network infrastructure components and how they are tracked and managed in various systems.
• Experience in Network production and infrastructure support.
• Knowledge of risk and controls landscape, ensuring company-wide standards are met.
• Executes within a customer-centric environment.
• Ability to use (or learn) scripting languages such as Python, Ansible, etc.
• Understanding of version and revision control practices and procedures.
• Experience working in a Linux environment.
• Experience working in a banking, exchange or technology type environment within a global organization.
• Expertise in Network Technologies: Network topology, Routing & Switching, IP Services (Global/Local Load Balancing, Bluecoat Proxies and Firewalls), Datacenter Technologies (Nexus, ASR, VXLAN, Cisco ACI, Arista Fabric), WAN (ASR,GSR,CSR), Optical (Ciena / Cisco).
• Expert in Multicast, low latency networks, and market data related technologies.
• Strong experience in Protocol Analyzers (Cpacket, BigSwtich, Wireshark, Riverbed).
• Strong experience in capacity/monitoring management tools (Splunk, SevOne, ThousandEyes).
• Strong communication skills - written and verbal.
• Strong work ethic in a mission-critical 24x7 diverse environment with multiple vendor/customer relationships.
• Must be flexible, hands on and able to work in a fast paced, high pressure, client-focused and collaborative environment.

Business Knowledge

• In depth knowledge of the Network Infrastructure supported.
• Understands firm systems used to track and manage infrastructure.
• Develops the mindset for risk and control compliance to departmental and companywide standards.
• Executes within a client centric environment for teams and contributors.
• Working knowledge of the business(es) supported.
• Manages risk and control compliance to departmental and companywide standards.
• Employs Data Analytics strategies across the Enterprise.
• Participate in Team Talent evaluation; assist management in performing performance appraisals.