About the company

Our client, one of the world's leading insurance brokers and with focus on wholesale specialty business.

about the job

In this position as an Broking Support Specialist, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Account Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing of broking documents.

The ideal incumbent will be expected to ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.

** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits

Experience and skills required

• 1+ years of experience in administration/policy support/underwriting assistant/claims support
• Excellent follow up skills and good administration skills
• Candidates from both life or non-life sector are welcome to apply
• Strong administrative skills and fast learner
• Ability to work well under pressure and tight timeline

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

What the day will look like

Broker Support

• Co-ordinate the technical requirements/needs of the clients and reinsurers and deliver Aon projects to reflect these.
• Build and maintain regular contact with clients and reinsurers in a proactive manner to mitigate potential risks/problems or develop opportunities.
• Initiate/review/prepare reinsurance submissions/underwriting narrative/debriefs using proprietary technical knowledge.
• Provide technical support to service reinsurance placements: assisting brokers with new business opportunities, renewals, and mid-term adjustments.
• Update reinsurance placement activity on broker systems – processing data accurately and promptly.
• Preparing and checking contracts / endorsements / invoices.
• Work with internal departments to ensure prompt billing and timely issuance of documentation.
• Collaborate with internal departments to manage credit control for outstanding payments.
• Ensure compliance with local regulations and corporate governance.
• Communication and collaboration with clients and reinsurers: building relationships.
• Work on operational projects to improve service standards.
• Monitor revenue and prepare reports.
• Collaborate with colleagues throughout the Asia Pacific and Global Facultative network to achieve objectives
• Assist in management of broker support team where necessary

Skills and experience that will lead to success

• Bachelor’s degree or diploma in any discipline.
• 8+ relevant re/insurance experience preferably with exposure to Facultative Reinsurance.
• Proficient with various computer systems, including (but not limited to) MS Word, MS Excel, PowerPoint.
• Ability to communicate both written and verbal effectively and confidently.
• Attention to detail, ability to multi-task and ability to make/communicate difficult decisions.
• Ability to organize a wide range of tasks from various sources and prioritize workload to meet deadlines.
• Strong analytical skills, critical thinking and problem solving skills.
• Strong interpersonal skills, with the ability to interact effectively at various levels.
• Ability to work as an integral part of a team , fostering teamwork and cultivating relationships.
• Committed to delivering the highest level of customer service and quality.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Singapore Based (Ang Mo Kio)
• Mon-Friday 8:30am-5:30pm + OT (Standby 24/7 Duty on Rotating Schedule with allowances provided)
• Salary : $1,800-$2,500 + Allowances + OT
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage; Training Provided
• Career Progression Opportunities

Job Descriptions:

• Carry out Preventive & Corrective Maintenance in accordance with the Standard Operating Procedures and Work Instructions.
• Co-ordination of site works with sub-contractors/customers
• Provide both local & overseas on-site support services for systems testing & commissioning and clients' training
• Attend to any Emergency service call during & after office hours & Public Holidays (weekly standby on rotation basis)

Job Requirements:

• Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background
• Experience in site coordination, installation works is an advantage
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage
• Experience or knowledge in Installation and commissioning of devices for Electronic Low Voltage (ELV) System (examples: Intercom, FDAS, ACS, BMS, BGM/PA, Nurse Call, CCTV, Alarm System, etc.)
• Training Provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

An exciting opportunity for Application Support, responsible for providing expert-level support for business applications, with a specific focus on Linux/Unix environments and SQL databases.
This role involves troubleshooting complex issues, scripting automation, and performing database management tasks to ensure application stability and performance.

Mandatory Skill Set:

• Diploma / Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience;
• At least 2 years of experience in IT service management or support roles in large scale organizations with diverse IT systems;
• Proven experience with Linux/Unix shell scripting;
• Proficiency in SQL for querying and managing databases;
• Advanced troubleshooting and problem-solving skills for Linux/Unix and SQL issues;
• Strong scripting skills for automating tasks and processes;
• Knowledge of application and database performance monitoring tools;
• Excellent verbal and written communication skills;
• Ability to work independently and in a collaborative team environment;
• Familiarity with cloud platforms (e.g., AWS, Azure);
• Exposure to CRM systems, and digital signage/inventory systems.

Responsibilities:

• Handle IT Incidents, Requests, and Escalation processes and troubleshoot and resolve system application problems;
• Provide technical expertise in analyzing and providing the best solution on complex technical issues in a timely and efficient;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance-related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

About the job

Company Overview

Taguchi Marketing is an Australian & Singaporean based software development company that develops and distributes the Taguchi® Marketing Automation Platform. The company operates in the Digital Marketing and Technology industry and has experienced significant growth over the past few years.

What We Offer

Taguchi are at the forefront of data driven marketing and you’ll be front and centre in working with clients and developers to deliver a broad range of exciting projects.

• You get to work with a growing number of blue-chip brands in across a variety of industries
• Very competitive salary
• Convenient Singapore CBD location
• Taguchi are in an exciting growth phase in terms of product development and client adoption.
• It’s a small and collaborative team where you will be exposed to and learn from leaders in their respective fields. On top of that, everyone is friendly and accommodating.
• We provide opportunities for career advancement within company.

Job Responsibilty

The Technical Support Engineer will be part of our Melbourne and Singapore based support team and will provide technical assistance and support to clients across Australia, Asia-Pacific, Europe and the United States.

The Technical Support Engineer will report primarily to the Operations Manager and other line managers as required and will work closely with our software development, product and account management teams to ensure client support tickets are answered and resolved appropriately.

Specific tasks include:

• Monitoring and processing client support tickets via a centralised ticketing system, within agreed time frames
• Troubleshooting, debugging, and implementing fixes for client raised issues
• Providing end-users with a series of actions or instructions to resolve issues or perform certain tasks
• Escalating and following up tickets with other teams where required
• Prioritization & management of tickets
• Reporting common and new issues to the product team
• Improvement of the support knowledge base and support documentation
• Frontend development tasks including updating, implementing and fixing Javascript/HTML emails
• Contributing to the improvements of the Taguchi software
• Work independently to complete development/bug fixes
• produce efficient and quality code and carry out testing
• Identify and implement ideas to improve processes, programs and software
• Help support other team members
• Perform other various tasks as required and in accordance with their skills and personal development

Key Results Areas

The ultimate success measurement for the Technical Support Engineer will be in the quality of the technical tasks and technical support tickets completed, and the level of resulting client satisfaction.

Job Requirement

You will be able to demonstrate proficiency in the following:

• Frontend web languages (HTML, CSS, Javascript)
• Customer service or technical support
• Exposure to ticketing software

Experience with some or all of the following would be an advantage:

• MacOS
• Jira, OneDesk
• JavaScript package management and build tools
• Vue.js
• React
• Versioning tools including GitHub
• Email template development
• Experience with the Taguchi® Marketing Automation Platform or another marketing automation platform
• Secure coding practices and knowledge of and/or familiarity with OWASP

Report To

Operations Manager (Melbourne, Australia based)

Quality traits we are looking for

We are seeking an individual that can provide technical assistance and support to our clients. The ideal candidate will have a technical background and excellent communications skills to effectively troubleshoot and resolve technical issues.

We are also looking for:

• A great team player
• A friendly and positive, can-do attitude
• Technical proficiency and enthusiasm to learn
• Ability to problem solve and excellent attention to detail
• Ability to collaborate and communicate with both technical and non-technical teams
• Capability to work proactively, both independently and within a team environment
• Excellent communication skills (both written and verbal) to articulate complex topics
• Superior organisational skills and strong work ethic
• Excellent customer service skills and ability to empathise with customers
• Willing to develop and extend themselves outside of their comfort zone and take the initiative
• Ability to adapt and have flexibility to varying working hours

Things about you

We want to know what makes you tick, what you enjoy – hobbies, achievements etc. So come prepared.

Qualifications

Polytechnic or University Graduate in IT, Software Development, Marketing or equivalent training or experience working with web technologies.

Years of Experience

1-2 years

Previous employment is not essential, therefore suitably qualified graduates are invited to apply. However, prior experience in a technical or system support role is advantageous.

Job Type

Entry level, full-time, hybrid

Based in Singapore CBD

To cater for our European and US clients, the hours of this role will be 12pm-9pm Monday to Wednesday and 9am-6pm Thursdays and Fridays (subject to change).

Important

Applicants must be legally entitled to work full time in Singapore. Proof of work eligibility and local references will be required. All Taguchi Marketing Pty Ltd appointments are conditional on the selected applicant passing a successful police background check.

Salary

For full time, the salary ranges between SGD $3,000-$3,500 per month, depending on experience.

Application

Contact details: Please email your resume and a cover letter addressing the above to [email protected].

Attention to: Operations Manager

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Job Description

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

Shift Timings

1. Morning shift 6am to 3pm
   General shift 9am to 6pm.
   Afternoon shift 2pm to 11pm
   Night shift 10pm to 7am.
   
2. Need to support including night shift, weekends and public holidays

EA Number: 11C4879

Responsibilities

• Technical Support: Provide first-level technical support to end-users via phone, email, or in-person, addressing hardware, software, and network-related issues.
• Troubleshooting: Diagnose and resolve technical issues efficiently and escalate complex problems to appropriate teams when necessary.
• System Maintenance: Install, configure, and update software applications, desktops, laptops, and peripherals.
• Documentation: Create and maintain accurate IT documentation, including processes, procedures, and support resolutions.
• Asset Management: Maintain an inventory of IT equipment and ensure accurate asset tracking.
• Vendor Collaboration: Work with vendors to procure hardware and software as needed.
• Compliance & Audits: Conduct periodic system audits and ensure IT systems meet security and compliance standards.
• Infrastructure Support: Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.
• Onboarding/Offboarding: Support employee onboarding and offboarding, including configuring accounts and providing user training on IT tools and processes.
• Ticket Management: Respond to and resolve help desk tickets promptly, ensuring minimal disruption to end-users.
• Learning & Development: Stay updated on emerging technologies and industry best practices to enhance support capabilities.

Requirements:

• Bachelor's degree in Computer Science or related field is preferred.
• Minimum of 5 years in IT support or a similar role, with hands-on expertise in end-user support.
• Strong knowledge of Windows and Mac operating systems.
  Familiarity with Microsoft Office Suite, Active Directory, and networking concepts.
  Advanced understanding of networking protocols and security practices.
  Knowledge of cloud computing platforms and services is an advantage.
• ITIL Expert, CompTIA A+, or Microsoft Certified Desktop Support Technician certifications are a plus.
• Excellent problem-solving and troubleshooting skills.
• Strong customer service orientation and effective communication abilities.
• Ability to work independently and within a collaborative team environment.
• Proven capability to manage EUS IT projects from start to completion.
• Skilled in implementing IT security policies and best practices.
• Experience with IT service management tools and processes.
• Ability to prioritize tasks effectively and adapt to a fast-paced, dynamic work environment.

PrimeStaff Management Services Pte Ltd

Name: Jackie Ng

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

Manage a team of Market Administrators covering the APAC Trading platforms.

First and second line support for any issues relating to the Market Administrators trading platform. Hands-on incident and problem management, ownership of internal and client-facing trade issues. This includes trade investigate, resolution, escalation, communication, follow-up, logging and trending (Identify, diagnose and resolve).

Role Responsibilities

· Responsible for ensuring team is adequately trained up and is able to perform tasks to the standards expected by TPICAP brokers and customers

· Ensure team logs and manages all work requests in ServiceNow.

· Responsible for the ongoing maintenance of the platform’s data accuracy including updates when required and pro-active monitoring.

· GRD issue logging and tracking of requests via service management tool (ServiceNow).

· Ensure logging of all incidents into ServiceNow for compliance and management review.

· Monitor support chats and respond and investigate user queries and issues in a timely manner.

· Investigate system logs and outputs to analyse any user or tradeflow issues either within the front office systems or between the front and trade processing systems.

· Work with the product management team in raising workflow and system improvements.

· Expectation of the desire to learn and understand brokered products relating to the Market Administrator’s trading application.

· Coordinate any internal training requirements relating to the Market Administrator’s trading platform.

· Client Relationship Management. Maintain a good working relationship with the TP ICAP client base when required. This includes external clients (Banks) and all levels of internal staff.

· Support and testing of all new software releases before roll out.

· Out of hours cover may also be required to accommodate any upgrade and release testing. This may also include bank holiday desk coverage.

· Maintain up-to-date team technical documentation, team procedures and processes.

· Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviours, security policies and regulatory requirements)

· Cross-train other team members of your championed system.

· Contribute on the Asia team system manual which will be main available globally.

· Complete any mandatory training by the required deadlines.

· Act with integrity and due skill, care and diligence in carrying out your duties

Experience / Competences

Essential

· Familiarity with system log and xml analysis, system administration and data processing

· Has experience working in Financial Services with good operational support experience

· Strong attention to details, confident to liaise with internal and external customers

· Strong team management skills to delegate and ensure adequate support is given

· Provides mentorship and guidance to team members, responsible for their performance and career development

Desired

• Ability to work in a fast paced environment and demonstrate high levels of energy in seeking out and achieving new goals

• Adapts communication style to suite audience, projects personal credibility and is a self-starter.

Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities:

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications:

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

Responsibilities

• Responsible for the daily IT Operations for application systems to ensure high availability
• Provide technical expertise to facilitate investigation of technical issues.
• Attend to user tickets within defined SLA
• Perform incident investigation and root cause analysis in collaboration with other application teams.
• Facilitate meetings with stakeholders. Manage coordination at a local and international level with users where required
• Prepare implementation plans and upgrading schedules for application
• Coordinate with Application Development team to successfully deploy software releases in Production environments
• Participate in knowledge sharing within the team

Requirements

• Overall experience of at least 2 years in IT. Experience in banking domain will be an advantage.
• Fresh Polytechnic graduates with IT certificate are welcome to apply
• Technical knowledge of Unix/Linux & Databases
• Knowledge of SQL and Shell scripting will be an advantage
• Able to work in shifts
• Must have an aptitude to learn & should be meticulous
• Clear communication skills; both written and oral

This is a 1 Year Contract role. (Subject to renewal)

Salary Range: Up to SGD 5,500.00 per month

We are seeking for a highly motivated individual to provide onsite IT support/ServiceDesk to the Singapore users and support the IT team in Project rollouts.

Your main responsibilities will include the following:

Onsite Support

• Support for local IT room and MTR setup
• VIP support for IT related topics
• IT Asset inventory maintenance (Deployment and redeployment for DaaS and non-DaaS)
• IT Shop admin and support
• Responsible for TAF related ticket creation and escalation (ServiceNow)
• Supports SEA general IT related issues and topics (once a week)

Service Delivery

• Support and advise end-user on system functions and release
• Follow up on preventive actions and ensure implementation of tasks.
• Maintain system configurations based on business usage/setup
• Ensure the team use correct methodology, templates and tools to support service delivery process
• Responsible for Non-TAF ticket escalation and resolution from local Business

General IT functions

• Support CIO on special task and activities i.e Business intelligence, IT workshops and digital innovation
• Support IT in accordance to IT guidelines, security standard, risk control, reporting, communications
• Continuous Improvement activities throughout the whole local IT and SEA organisation
• Following up on delivery of IT vendors for local IT services and hardware
• Support onboarding/offboarding process for all employees of SEA
• Day to day support for general IT topics but not limited to

IT Project Support

• Supports approved project rollout (Windows and system upgrade, Infra-related topics)
• Support cross-department projects
• Provide status update on project activities to local IT Organization

And any other suitable tasks assigned.

JOB REQUIREMENTS

• Relevant Tertiary Education in business management and/ or IT management.
• Experience in Unix, Wintel, M365 and other IT technologies are preferred.
• Experience in IT Project coordination/Support Understanding of and commitment to IT as a service function
• At least 2~3 years or more end-user IT support experience
• Good understanding of relevant business processes & applications as the international sales organization, understanding or business processes as governance tool to secure compliance and efficiency
• Very self-reliant working style
• Working in an international and intercultural context
• Good spoken and written English
• Good planning and organizational skills
• Good communication and training skills
• Independent and a self-motivator
• Servicedesk support for Business end users
  

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Job Responsibilities:

• Operate, maintain, and repair central chiller plant equipment, including chillers, cooling towers, pumps, and related components.
• Carry out preventive maintenance of properties and attend to all work orders issued by tenants and management
• Monitor system performance, conduct regular inspections, and perform preventive maintenance to ensure optimal efficiency and reliability.
• Ensure compliance with safety rules and regulations
• Maintain and monitor building systems
• To assist the departments in all aspects pertaining to electrical, ACMV engineering work to plumbing, sanitary installations, fire sprinkler, alarm systems, lifts and escalators etc

Key Requirements:

• Minimum 5-7 years of related building maintenance experience
• Skilled in Building Works, M&E, Air-Con and/or Electrical
• Independent, proactive and responsible team player
• Flexibility to work shift hours
• Effective communication skills to work collaboratively within a team and communicate with tenants and management.

Job Responsibilities:

1. Team Leadership: Lead the core business engineering team, continuously improve team capabilities, allocate technical resources effectively, foster innovation, and ensure the team adapts to industry and company growth needs.

2. Problem Solving: Proactively identify and analyze complex, long-term critical infrastructure issues, develop and implement effective solutions, mentor subordinates, and establish both long-term visions and short-term execution plans.

3. Cross-Department Collaboration: Exhibit excellent project management and organizational coordination skills, drive cross-department collaboration, actively overcome obstacles, and ensure project goals are achieved on time and with high quality.

4. Technical Foresight: Maintain sensitivity to cutting-edge industry products and deep technical research, lead the team in architecture design, technology selection, and overcoming challenges, promoting technological innovation in compliance with industry standards.

5. Customer Focus: Build and lead a customer-centric organization, ensure effective communication both internally and externally, focus on delivery results, and enhance customer satisfaction.

Job Requirements:

1. Professional Background: Possess a background in computer science or related fields, with over 10 years of experience in technology development and architecture for large and medium-sized internet products.

2. Rapid Learning: Capable of quickly learning and understanding new technologies, adapting to new changes, and having excellent foresight and sensitivity to technology and planning.

3. Team Management: Have at least 5 years of experience managing teams of no less than 30 people, possess cross-department collaboration skills, and have achieved significant results in technology and business.

4. Upward Management: Possess upward management capabilities, a positive attitude, a sense of responsibility, and entrepreneurial thinking, able to solve problems in high-pressure environments.

5. Communication Skills: Excellent written and verbal communication skills, able to effectively convey complex technical concepts and strategies, and implement team training programs.

6. International Perspective: Possess an international perspective, able to work in a multicultural environment, and have cross-cultural communication and collaboration abilities.

Join us and leverage your extensive experience and technical depth to propel our company to the next stage of growth in software development, internet, and blockchain technologies. Apply now to make a significant impact and lead our exceptional team to new heights.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Key Responsibilities

This role is responsible for supporting Partners with administrative matters. This includes:

• Draft client letters and client information packs.
• Working with various other internal teams including Client Services Team, Business Assurance and Compliance.
• Updating Salesforce with meeting notes and activities.
• Facilitating the end-to-end process of insurance applications for clients starting from obtaining insurance quotes to following up of underwriting requirements until inception of policies.
• Supporting Partners with other adhoc administrative or operational tasks as required.

Requirements

• Customer service-oriented
• Strong communication and interpersonal skills in both verbal and written
• Possess strong work ethics a positive working attitude, proactive and self-motivated
• Be a team player and able to work independently if needed
• Meticulous, with a strong attention to detail
• Ability to adapt to a dynamic working environment
• No experience required as training will be provided.

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Mechanical Maintenance team as a maintenance expert, responsible for executing maintenance works efficiently and safely to meet planned schedule requirements.

Below are some of the key responsibilities for the role;

• Performing preventive maintenance to ensure smooth operation of plant equipment and auxiliary systems
• Repairing or replacing defective components of machinery and equipment
• Assisting with contractor monitoring and maintaining asset maintenance plans
• Addressing work orders allocated by Mechanical Engineers

What you'll need to succeed

The successful candidate, should have;

• NITEC in Mechanical Engineering or equivalent
• 3 years of relevant experience in Power Plants or related industries (preferred)
• Self-driven and team-oriented with a positive work attitude
• Strong safety mindset and good workplace safety behavior
• Willingness to be part of the CERT team and participate in emergency responses

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

• Location: Henderson Road
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Responsibilities:

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements:

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Scope:

• To support the sales team by understanding client problems/requirements and creating technical solution proposals to meet those needs.
• The candidate must have deep infra understanding and knowledge and be able to understand and architect Cloud computing deals. This involves understanding a Cloud consumption bill from a competing vendor and comparing resources to build estimated client commitments and competitive architectures.
• The successful candidate must have a breadth of knowledge and experience across different technologies with the ability to deep dive on new/unknown technologies efficiently and effectively
• The candidate must be able to confidently present, persuade and negotiate their technical solutions to our clients
• The Solution Architect will oversee the successful implementation of the proposed solution in delivery and make amendments as necessary, communicating back to the client.
• The Solution Architect will seek opportunities for upsell/cross sell within the existing account base
• The Solution Architect will have the experience and maturity to maintain C-Level relationships with our clients
• The candidate will pro-actively review, update and identify new service offerings for BCW clients

Requirements

• Degree in computer science (or similar qualification)
• Strong knowledge of infrastructure, specifically Cloud platforms and services
• At least 4 years in a client facing technical pre-sales role
• Experience in Managed Services
• Ability to conceptualize technical solutions and create deliverable architectures based on client requirements
• Exceptional influential verbal and written communication skills
• Seeking a candidate who is personable with a selling spirit
• Fluent in English mandatory

Preferred Qualifications

• Fluent in Mandarin
• Professional Cloud Architect Certification (Google)

The Customer Engagement Executive is a non-sales role responsible for post-sales client management.

• Fulfil the appropriate advertising requirements for external and internal clients either via online media or magazines fulfilments.
• Report to Project Manager to fulfil the advertising requirements.
• Support operations by posting up of job advertisements and other online media entitlements, example banners, course postings, course programs.
• Meet deadlines and targets.
• Responsible for the monthly process deliverables and performance standards.
• Assist sales in operations and part of account/project management.

Role Accountabilities:

Clearly detail the objectives and outcomes required of the role.

• Make sure that all fulfillment work is uploaded accurately and on time.
• Meet deadlines and targets.
• Make sure reports are extracted and send out on time, with accuracy.
• Liaising with clients (internal and external) are met with professionalism.

Qualification Requirement (Technical & Experience)

• Preferably prior working experience.
• Possess a strong interest in internet/software industry.
• Responsible individual who is diplomatic and possess strong communication skills.
• Self-starter, fast learner and analytical with a “can-do” attitude

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Technical Support and Troubleshooting

· Provide first level support for end-users, including handling software and hardware issues.

· Install and configure new hardware and software, basic Wi-Fi setup, ensuring it integrates seamlessly with existing systems.

· Main projects involving but not limited to inflight point-of-sale solution, inflight marketplace, RFID inventory management.

· Create monitoring jobs to report status/issues for key activities.

Technical Skills

· Knowledge, familiar with C#, basic debugging.

· Basic understanding of Cloud technologies.

· Hunger to learn and apply new technologies across platforms.

· Proactively validate the current tech used and suggest areas for improvements.

· Good to have: Kotlin, React Native, mobile app knowledge.

Project Management

· Assist in the planning and implementation of IT projects, ranging from system upgrades to new system deployments.

· Coordinate with different departments to ensure IT projects align with business objectives and timelines.

· Monitor project progress, address any issues that arise, and ensure projects are completed on schedule.

· Participate in user acceptance testing, develop test cases.

Business and User Liaison

· Collaborate with business users to understand their IT requirements and challenges.

· Translate business requirements into technical specifications for vendor implementation.

· Provide training and support to users on new systems or functions.

· Act as a bridge between the IT team and other departments, ensuring clear communication and effective collaboration.

Requirements

· Bachelor’s degree in Computer Science, Information Technology, or related field.

· Prefer 2-3 years of experience in Systems Engineer or a similar role.

· Strong knowledge of Windows and macOS operating systems, as well as common software applications.

· Must equipped with knowledge and familiarity with C#.

· Good to have knowledge with Kotlin, React Native, and basic debugging.

· Ability to diagnose and resolve technical issues with hardware, software, and peripherals.

· Excellent communication and interpersonal skills, with a customer-focused attitude.

· Ability to work independently and as part of a team in a fast-paced environment.

· Strong organizational skills and attention to detail.