Job Summary:

We are seeking Technical Lead /Production support specialist with over 15+ years of proven experience in banking domain with at least 5-year experience in production support, managing large application across multiple countries.

The ideal candidate should have strong Corporate Transaction Banking knowledge, specialised in Receivables & Payables domain knowledge along with Java frontend and backend Technologies expertise & Oracle Database’s in-depth knowledge to manage complex application in banking environments.

This role requires a deep understanding and knowledge of APAC Country specific direct debits/inward direct credit and ACH channels like G3, CNAPS, MEPS, NACH, BECS, NZ SBI to name a few.

Strong problem solving as well as Analytical skill.

Excellent interpersonal skill, effectively communicate with end users, product team and tech partners.

Technology Skills:

Ø Should have experience in Web Application projects using Struts2, Spring MVC, Hibernate/MyBatis, Spring Boot and EJB.

Ø Must have experience in Frontend technologies such as ReactJS, Angular, NodeJS, Vue.js, HTML, CSS, JavaScript and jQuery.

Ø Should have experience in In-Memory Data Grid (Oracle Coherence) as distributed computing architecture and must know CoHQL.

Ø Should have experience in Java Microservices Architecture (Webservice/REST) frameworks, GraphQL including its data interchange format/definition such as XML, JSON and WSDL.

Ø Familiarity with API authentication mechanisms such as OAuth2, JWT, and Basic Auth.

Ø Should have hands-on experience in IBM MQ, RabbitMQ, TIBCO and Apache Kafka for message and event-driven architectures.

Ø Should have hands-on experience in Spring Batch framework for high volume batch/transaction processing.

Ø Should have excellent experience in Relational Databases (Oracle), functions, procedures and query optimization.

Ø Should have experience in Jasper Reports for creation of dynamic reports.

Ø Should have experience with Adobe LiveCycle for interactive PDF

Ø Good to have experience in Akka/Scala Framework for distributed, and fault tolerant applications.

Ø Good to have experience in enterprise-level application hosting in WebLogic Container.

Ø Should have experience in JUnit, Frameworks like Mockito and Selenium.

Ø Hands-on experience in CI/CD pipelines (GitLab, Bitbucket and Jenkins).

Ø Familiarity with containerization tools such as Docker and Kubernetes is an advantage.

Ø Exposure to python for scripting and automation is plus.

Ø Good to have experience in Unix /Linux Shell Scripting for backend automation.

Ø Good to have experience in ITRS , App Dynamics (v 23.12) , Autosys JIL.

Key Responsibilities:

Ø Provide L2 and L3 application support across multiple countries having 24/7 availability

Ø Troubleshoot and resolve application issues raised by end user, product team as well as tech partners

Ø Provide functional solution for production issues/queries

Ø Proactive problem analysis and resolution for application issues

Ø Perform routine checks of application logs and backups.

Ø Provide support and feedback to other Application Developers as and when required for recurrent application issues.

Ø Maintain and update technical documentation of applications.

Ø Create Knowledge Articles to assist Level 1 application support.

Ø Review and design applications requests and provide recommendations.

Ø Provide training as and when required to apps users of application functionality as well as feature introduces through development releases

Ø Identify opportunities for system improvement within Applications being supported.

Ø Identify opportunities to improve processes for efficiency and security.

Ø Conduct continuity of business (COB) and high availability (HA) of application on regular based on country specific requirement/ regulatory requirement

Ø Arrange for special working as and when required

Ø Able to stay up to date with advancing technology trends within the relevant field.

Ø Working with the QA to create automation tests for the user interfaces as well as backend services.

Ø Writing high quality source code and deliver the application within tight deadline follows the Scrum practice.

Ø Code reviews and assisting team members for technical design and solutions for production fixes.

Ø Collaborate with cross-functional teams to gather requirements and track progress using JIRA for production fixes .

Ø Produce high quality technical scope documents to accurately represent application design and code for production fixes.

Ø Should able to perform impact analysis and changes for enhancement, performance changes, PRB issues and Common Vulnerability Management (CVM).

Ø Work on Proof of concepts (POCs) in new and emerging technologies along with development team

Ø Night shift support on rotational basis for monitoring end of day batches

Position Overview:

To ensure nominated vessels are maintained & operated in line with Statutory Instruments, Company Policy & Safety Management System, Industry Best Practice & Vessel Owners Requirements.

Key Responsibilities & Accountabilities:

1. Act as the single point of accountability, monitoring all onboard activities and providing Technical & Operational Guidance and Support to the Master & crew of nominated vessels as required.
2. Ensure Safety & Environmental Compliance with respect to Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements are given the highest priority by both the shore and vessels staff.
3. Monitor and support all operations onboard nominated vessels closely, provide assurance that they are undertaken in full Compliance with Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements, whilst meeting efficiency & economic expectations.
4. Ensure compliance with Wallem’s SMS, flag and class’s rules and regulations, state requirements, TMSA and other vetting agencies’ conformance.
5. Support Operations superintendent and work together for common objective to operate vessels as required under the SMS and within the purview of Shipman Agreement.
6. Responsible for all budgetary expenditure on nominated vessels, provide timely reports & analysis to Fleet Manager(s) and Owner(s) as required.
7. Responsible for operating vessels within KPIs set out by Wallem’s SMS while maintaining priority on safety and pollution prevention. Technical Superintendent works with other departments of Wallem for meeting commercial expectations and maintaining vessels sea-worthy.
8. Act as Client/Owners point of contact ensuring the highest level of customer Service & Satisfaction are maintained whilst also protecting the Wallem brand and our employees from risk.
9. Provide Direction, Coaching, Guidance, Mentoring and Evaluation of senior sea staff to ensure that all operations are carried out safely & successfully whilst also enabling senior sea staff with their individual career progression & development.
10. Monitor and maintain a thorough knowledge of current Technical Superintendents Work Instructions which maybe subject to review and revision from time to time, whilst completing all Tasks detailed in the Technical Superintendents Work Instructions for nominated vessels.
11. Monitor and optimize vessels and seafarers’ performance. Collaborates with other stakeholders to ensure that vessels and seafarers have adequate resources to perform.
12. Review, write and provide feedback on development area of seafarers, work-performance during specific contract, while setting clear goals and targets.
13. Act as part of the Shore base Emergency Response team as required.
14. Complete any additional tasks as reasonably requested by the Fleet Manager.

Requirements:

• Engineer Officer Qualification, with First Class Chief Engineers Motor license from an IMO whitelist country; OR
• Degree in Marine Engineering/Naval Architecture/Mechanical Engineering or other related.
• Minimum of 2 years’ sailing experience as Chief Engineer onboard; OR
• Minimum of 1 year's experience as Technical Superintendent within the Maritime Industry ashore.
• Able to handle mixed vessels types (e.g dry cargo, containers, gas carriers, RF containers)
• Salary will be commensurate with experience of the candidate.

“If you have the drive for achievement, we’d love to hear from you. Please apply in strict confidence with your full resume and contact details.

Information collected will be kept confidential and used strictly for recruitment purpose only.”

Roles & Responsibilities

The Technical Controller will oversee the execution and performance of any building works undertaken by the builder.

The TC appointed must possess a civil or structural engineering degree from a recognised institution and have the right qualifications and experience.

Resident Engineers must meet the acceptable qualifications set by BCA.

Project Manager

• Familiar with all the documents submission to relevant government authorities

• Liaise with consultants and/ or sub-contractors engaged on the project

• Attend regular meeetings with client/ owner/ contractors/ sub-contractors and ensure the progress is on schedule

• Identify and comply with all applicaable statuary/ regulatory requirements related to project

• Communication to external parties including client, subcontractors, consultants, vendors, etc on project needs, requirements and schedule by means of daily construction oversight

• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines

• Monitor and manage day-to-day operations of projects, including developing and coodinating activities with other sub-contractors

• Able to read shopdrawings

Job Requirement:

• Candidate must possess at least Bachelor's Degree in Engineering (Civil) recognised by PE Board or equivalent

• At least 6 years of working experience in the related field is required for this position

Who is Tenable?
Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Technical Support Engineer provides consistent, world-class support for Tenable cybersecurity products (Tenable Holdings Inc, NASDAQ: TENB). In serving as the primary liaison between the company and customer, the TSE resolves real-world technical challenges by supporting cutting-edge vulnerability assessment and compliance auditing software across complex, multi-faceted customer deployments.
Our TSEs possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position. The TSE is a hands-on customer-facing role that provides support for Tenable’s entire product suite; including Nessus Professional, Tenable.io, Tenable.sc, Tenable.ot, Tenable.ad, Log Correlation Engine, Container Security, Nessus Network Monitor and Web Application Scanning. Questions come from a wide variety of sources including customers who need help deploying their first Nessus scanner, to customers who want to perform in-depth log correlation and real-time vulnerability analysis.
Your Opportunity:

• Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
• Serves as the primary technical liaison between the customer and Tenable internal groups (Product Management, R&D, etc) for technical issues
• Analyse and clarify customer technical inquiries
• Analysing vulnerability scan results, system audits, and log events
• Recreating customer software issues in a lab environment
• Ensure customer feedback is properly channeled into Product Management and Research & Development
• Maintaining in-depth knowledge of Tenable products and information security best-practices
• Create and publish solution knowledge for re-use by customers and Tenable employees
• Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What you'll need:

• Bachelor’s degree in IT or Computer Science (or equivalent experience)
• Experience required 4 to 12 years of
  hands-on
  proven experience in field engineering or technical support in Support/Professional Services/Technical Account Manager
• 4+ Years of Customer Support with a hi-tech company
• A passion for making customers successful
• Experience working with Enterprise customers around the world
• Excellent verbal and written communication skills in English is must. Mandarin language skills look upon favourably.
• Strong knowledge/experience in: Linux and Windows Server Administration and Configuration
• Windows Active Directory
• Network administration, Firewall Configuration, and strong knowledge of TCP/IP
• Extensive experience with diagnostic tools such as Wireshark, etc to analyze packet captures (pcaps)
• Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
• Log File Analysis Experience
• Working Knowledge of Firewalls
• CVE's and Security Bulletins
• Either professionally or in an academic setting, using Nessus and/or other vulnerability management and cybersecurity tools
• Monthly availability to work weekends (8am-4:30pm) and Holidays is also required

If you’ve reached this point, and you’re still not sure if you should apply…..Just do it! We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing! If you’re coming from outside of the cyber industry - great! If you’re looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Roles & Responsibilities

Key Objectives:

• To be part of the initial project delivery team to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry, or LOB.
• Mobilise and motivate a project team.
• Ability to organize and coordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation, including ALL key SAP functionality and technology, and the ability to assess new technology solutions rapidly.
• Lead functional/technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director in developing phasing strategy, plans, benefits cases, organizational structures,risks, and issues.
• Manage design workshops on multiple areas of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors, and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Job Requirements:

• Minimum Bachelor's Degree in Computer Science/Information Technology/ Engineering or any relevant.
• Minimum 10 years+ of experience.
• Strong SAP implementation experience within the Asset Management line of business and cross-modular experience in PM/CS/PS/QM/A&D INDUSTRY SOLUTIONS etc.
• Knowledge of integration between PM and MM/HR modules.
• Maintenance Repair & Overhaul experience within asset-intensive industries.
• SAP EAM/MRO implementation experience - with 1project lifecycle.
• Experience in the implementation of SAP S/4HANA projects with architecture skills.
• Experience in implementing SAP solutions for the maintenance of assets in highly regulated environments
• Knowledge of HCL iMRO solutions.

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.
• Requirements
• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality

Join our team as a Technical Supervisor, overseeing day-to-day operations in vessel repairs. This pivotal role requires boarding vessels to lead repairs in hulls, pipes, hydraulics, and mechanics. You'll excel in preparing quotations aligned with customer needs, backed by extensive knowledge in vessel repair scopes. Flexibility is crucial, as this role involves short-notice travel to shipyards to lead critical projects and potentially longer stays onboard vessels while managing such projects effectively. This is a full-time role based in Singapore.

KEY RESPONSIBILITIES

· Technical Supervisor to manage day to day operations related to vessel repairs

· Board vessels to lead miscellaneous repairs related to hull, pipes, hydraulics and mechanical repairs.

· Prepare quotations based on customer requirements and must have indepth knowledge on vessel repair scopes.

· Co ordinate between clients and various operations teams for jobs for arrangements and executing repair jobs.

· Sound knowledge on welding related to pipes and plate drawings.

· Able to travel at short notice to shipyards to co ordinate and lead critical projects and onboard vessels.

· Able to stay onboard vessels for a longer period while managing critical projects.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

Main Requirements:

· A strong background in mechanical, hydraulic, and structural engineering, particularly in the maritime industry, is essential

· Ability to thrive in a fast-paced, collaborative environment, with a commitment to delivering results and driving continuous improvement

· Prior experience in managing and executing vessel repair projects is crucial. This includes a deep understanding of various repair techniques and procedures related to hulls, pipes, hydraulics, and mechanical systems

· Experience in Welding and Machining processes

· Have experience OR understand the procedures for welding jobs for structural works as per the standards, Step by step inspection welding jobs

· Familiarized in BWTS pipe installation on board vessels

Job Purpose:

To lead, educate/train and oversee technical teams, ensuring the successful planning , implementation, and completion of projects. This role involves coordination with various stakeholders, managing resources, providing technical expertise, and ensuring that projects align with organizational goals. The technical manager is responsible for maintaining high standards of technical performance, meeting project deadlines, and contributing to the overall success of the organization technical initiatives.

Duties include:

• Supervise the whole MTS operations in MCS to contribute for SL department objectives (budget and new opportunities).
• Safety and effective operation of the laboratory in science park office.
• Continuous awareness campaign of SL for the future opportunities.
• Promote the collaboration with every kind organization.
• SEA Market research and transmit the information especially related with circular economy to share within the company.
• Grasp the needs in the market and feed back to R&D team in Japan HQ.
• Act as a liaison to SL department of Japan HQ.
• Maintain and enhance the relationship with the customers to contribute the vertical start-up of the new capacity.
• Train the national staffs and develop the local talents.
• Appropriate appraisal to the local staff.
• Support to MCS operation and company event.
• Report and communicate with supervisors and HQ (Japan). Possess strong understanding on the internal workflow and communication channel of HQ (Japan) in order to takeover existing customer and build up of new customer network within short period of time.
• Other duties as and when assigned by the General Manager and/or top management.

Requirement

• Bachelor or master degree in a relevant technical field such as engineering for polymers or related discipline.
• 5-7 years technical expertise in specific technical domain relevant to the role.
• 5 years’ experience in handling EVOH.
• Able to run various type of packaging machines.
• Proven experience in project management.
• Strong problem solving skill to address technical challenges and make informed decisions.
• Effective communication skills to convey technical concepts to both technical and non technical stakeholders.
• Ability to align technical initiatives with organizational goals and contribute overall business strategy.
• Identifying and managing technical risks associated with projects.
• Ability to adapt to changing technologies and industry trends, ensuring the team remains at the forefront of innovation.
• Knowledge of and commitment to maintaining high quality standards in technical deliverables.
• Strong collaboration skills to work effectively with cross functional teams, including non-technical department.
• Regulatory compliance.
• Understanding of quality assurance.
• Awareness of industry specific standards regulations, and compliance requirements relevant to the technical domain.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Qualification:

-Degree in Electrical.

- 3-5 yrs experience at Electrical Equipment.

Job Description:

Improved JD:

• Oversee the maintenance, monitoring, and uptime of EV charging stations to ensure seamless customer experiences. Lead a service team.

• Manage the lifecycle of technology assets, including chargers, software platforms, and network security, ensuring system reliability and scalability.

• Establish and implement SOPs for troubleshooting and preventive maintenance, optimizing network performance.

• Implement data analytics solutions to monitor and analyze charging station performance, driving continuous improvements in operational efficiency.

- Collaborate with key vendors, suppliers, and partners to secure and manage essential hardware, software, and support services. Oversee the design, testing, and implementation of new chargers, including setting up Router, LAN or SIM. Set up API.

- ⁠Ensure that all technology solutions comply with local regulations and industry standards for safety, environmental impact, and cybersecurity.

• Oversee the implementation of cybersecurity protocols to protect customer data and infrastructure from potential threats.

- Work closely with the customer support team to address technical issues and improve customer satisfaction.

• Evaluate and manage relationships with Factory & technology providers, ensuring cost efficiency and quality.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities
∙Provide L2 technical support and advice to users on systems-related issues or queries
∙Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g. Intune, Jamf Pro / School
∙May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management
∙Provide technical support for multiple customer environments on End User Devices operations
∙Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end- users software and applications
∙Develop and maintain technical documentation related to design, UAT, configuration, usage, troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products
∙Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation
∙Provide support to project implementation and documentation.
∙Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach
∙Work closely with Project Manager to deliver high quality project implementation
∙Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment
∙Any ad-hoc duties as assigned

Job Requirements:-
∙At least Diploma in any IT related courses
∙At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.
∙Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)
∙Familiarise with endpoint device management tools:
o On-prem - Active Directory environment Group Policies (GPOs) related to endpoint devices. Other e.g. SCCM, BitLocker, LAPS
o MDM products - Intune & Jamf Pro / School
∙Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS, Chromebook and Android
∙Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment
∙To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc
∙To have Apple Device Support certification.
∙Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP & Dell)
∙Basic programming knowledge e.g. PowerShell and Visual basic scripting
∙Office Productivity tools for writing and presentation skills needs.
∙Knowledge of IT lifecycle management
∙Knowledge of ITSM - Incident Management, Problem Management, Change Management,
Asset Management, Patch Management

Responsibilities

• Provide excellent customer service
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of bank access and in-house applications.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• At least 3 years of experience in L1/2 EUC support works
• Experience supporting projects based in a banking / finanancial instition
• Experience in supporting MAC based hardware and technologies
• Experience leading a team is preferred

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Requirements

Experience:

Experience in end-user computing, including significant experience in designing and implementing EUC solutions across a diverse range of devices and leading migration projects.

Operating systems:

Extensive experience with Windows 10/11, iOS

VDI Solutions:

Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients

Device Management:

Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.

Security:

Experience with endpoint security solutions, encryption technologies and security best practices

Problem-Solving:

Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.

Leadership:

Demonstrated leadership abilities, including experience leading cross-functional teams and mentoring junior staff.

Responsibilities

• Provide excellent customer service
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of bank access and in-house applications.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad-hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience: 1-2 year

Work Location: International Road, Jurong Town

Job Description:

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years of experience in Windows Desktop support.

Position Responsibilities and Functionsa.

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolutiond. Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.g. Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring Flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

i. Bachelor's degree or equivalent in Computer Science or related field.

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 12 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem-solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Willing to work off-hours and weekends when required for projects or emergency support.

about the company:
Our client is a multinational automobile company

about the job:

IT Helpdesk is responsible for supporting all Level 1 helpdesk enquiry, Microsoft Troubleshooting, hardware and software issues.

skills and experience required:

Software Support:

• Solving user's applications problems such as Office365, messaging, etc
• Problems accessing to network resources Administration
• Familiarisation Training for users on standard applications on one-on-one basis during helpdesk service
• Software upgrade: Sourcing of new software & Installation of new software

Hardware Support:

• Solving user's PC and printing problems.
• Administration
• Inventory control on a half-yearly basis
• PC tuning
• Training for users on hardware usage
• Hardware upgrade: Sourcing of new hardware, Installation of new hardware

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Support Interactive Panel Set up
• Any other task assign by Superior

• Well Established Company

• Company located at Bukit Batok

• Working hours: Monday to Friday (8.30am to 5.30pm)

• Transport allowance + Variable Bonus + Excellent Welfare & Benefits

• Training provided to attain LEW / Professional Engineer Certification

Job Scope

• Preparation of technical specifications.
• Carry out site inspections on LT and HT installations per EMA requirements.
• Assist PE/ LEW to carry out switching of electrical panels.
• Standby and attend emergency call up services at customer installations.
• Prepare incident reports, technical proposals, etc.
• Site supervision of sub-contractors on maintenance works.

Requirement

• Degree in Electrical Engineering
• 1 - 2 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492