We’re looking for a Customer Support Strategy and Reporting Lead to join our Customer Support team in either our Singapore office. Customer Support Strategy and Reporting Lead is someone who designs strategies, plans, and guides analytics for Wise Customer Support.

Your mission:

Your mission is to ensure that our operational organization structure is lean, scalable and optimized for the best customer outcomes and you will also identify new operations opportunities. Your scope includes introducing risk management strategies and analyzing the current strategy and strategic plans. You will also run operations diagnostic and hypothesis checks for the respective plans. We expect you to develop business scenarios and innovative ideas.

Here’s how you’ll be contributing to the team:

• You are an owner and a driver of Customer Support Strategy and Planning working towards assigned goals, vision and mission of the team;
• Provide strategic insights and tactical leadership to Customer Support teams;
• Align and propose KPIs and Target Guidance for Customer Support teams;
• Develop strategic plans for optimized cost, quality or speed of Wise Customer Support;
• Design Wise Customer Support change roadmap;
• Design Customer Support unit operational organization structure to ensure it is lean, scalable and and optimized for best customer outcomes;
• Identify new operations opportunities;
• Analyze the current strategy and strategic plans to ensure its efficiency;
• Run operations diagnostic and hypothesis checks;
• Create business unit development scenarios and innovative ideas.

A bit more about the role:

• You're responsible for planning delivery efficiency, target attainment, Customer Support global cost per contact and Customer Support Global Resolution rate;
• You support Customer Support Reporting and embedded Customer Support Analytics teams engagement and motivation;
• You ensure the Customer Support Reporting and embedded Customer Support Analytics teams are equipped with all the necessary tools, trainings and support to perform their daily functions;
• You staff and hire for assigned team and communicate job expectations during hiring process;
• You provide effective feedback via regular 1-1s, biyearly GrowWise and propose compensation changes for Customer Support Strategy and Reporting team;
• You support Customer Support Reporting team with actionable goals that enable their growth in Wise;
• You ensure the collaboration between the various stakeholders such as Workforce Management, Service Delivery, Product and Vendor Management teams;
• You represent the Customer Support Strategy and Implementation (CSSI) team in relevant meetings and planning sessions for launching, assessing, and managing CS OPS plans and strategies;
• You align all parties that affect the success of the CSSI plans and strategies;
• You'll be responsible for the team budget in the assigned team;
• You'll be accountable for full regulatory compliance and legal requirements of delivered projects and products.

A bit about you:

• You’re placed in Singapore or willing to relocate there;
• You have at least 3 years of experience in Operations;
• You have at least 2 years of experience in analytics in Operations;
• You have good verbal & written English, your communicational skills are excellent;
• You feel comfortable working with data;
• You have strong strategic planning, decision making, problem solving and critical thinking skills;
• You're a team player, have emotional intelligence skills and know how to manage expectations;
• You're great at stress management, able to delegate and negotiate where necessary;
• You are deadline-oriented and have great time management skills;
• You're knowledgeable about agent targets and CS KPIs;
• You are comfortable reviewing escalated calls/emails/chats;
• You know how to conduct regular performance reviews and interviews;
• You have a experience in vendor operations;
• You know your way around the following tools: Excel/G Suite, Confluence, Calabrio, Looker/Superset, Figma, Twilio Voice, Twilio Chats, Zendesk.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

Please note that applications without a cover letter won't be considered.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Minimum of 8 years of industry experience with Cisco/Arista/Aruba (HPE).

- Layer 2 & 3 in an enterprise network (EIGRP and BGP protocols) in a multi-vendor deployment.

- SDWAN technologies (Palo Alto/CloudGenix) with multi-vendor approach (Cisco & Palo Alto)

- Expert level in debugging complex networking issues, proficient in packet capture analysis

- Experience with designing, building & operating large scale network systems/services

- Aruba enterprise controller-based architecture and their Central management product

• Minimum of 3 years of industry experience with Fabric/SDN VXLAN setup.

- Cisco ACI or VMWARE NSX-T solutions.

- Leaf/Spine CLOS network, VXLAN/EVPN architecture

• Experience in Wi-Fi Network principles such as, but not limited to:

- Tunneling protocols – SSL/TLS, IPSEC, GRE

- Network Resiliency – HA, local and regional failover, backups

- Network Security – 802.1x, EAP-PEAP, EAP-TLS, WPA2-AES, and Policy Based Access

• Experience and understanding of monitoring tools such as Splunk, SevOne, and other fault management tools

• CCNP or equivalent experience

• Minimum 3 years’ experience with software engineering/development

- SME level experience with Python and Unix/Linux shell (can write shell scripts)

- Knowledgeable on JIRA and Confluence

- Hands-on experience with orchestration tools (Ansible and Itential)

- Understand configuration management with tools such as HPNA and Forward Networks

- Hands-on experience with using source control: Bitbucket (preferred) or Git

Desired Skills:

• Knowledge of Agile framework & SCRUM ceremonies

• Excellent customer facing communication skills, customer support and knowledge of ITIL best practices

• B.S. degree in Computer Science, Engineering, Business, or equivalent

• Any direct/relevant experience with network technologies such as Firewall, Proxy, Content Inspection, DNS, DHCP, Load Balancing, and Authentication is preferred

• Excellent oral and written communication. – Must be able to communicate at all organizational levels

• Strong analytical skills. – Must be able to think outside the box.

• An eye for details, helps to prevent foreseeable issues

What you can expect

Network Services Operations organization is seeking a Network Reliability Engineer with experience in enterprise level Access/Data Center (DC)/Demilitarized Zone (DMZ) networking technologies, network automation (preferably Python) and monitoring tools. The role will be responsible for automation of manual and repetitive work processes, incident support and triaging, and change execution as part of a larger Network Reliability Engineering (NRE also known as SRE) team that is responsible for the management of the Access/DC/DMZ infrastructure.

The Chief Technology Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.

• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

What you will do

• Work with several teams from Design Engineering to On-the-ground Operations to deliver best in class service levels for the Bank of America Access/DC/DMZ Networks

• Participate in the development of the Access/DC/DMZ Operational shop with the goal of efficiently supporting infrastructure at scale

• Have a proficient programming skillset (preferably Python) used to reduce manual and repetitive work

• Have a strong understanding of Network Automation Orchestration with tools such as Ansible and Itential

• Be able to understand device configurations from multiple vendors and analyze business problems and determine technical solutions as a result of end-to-end traffic analysis/troubleshooting

Job Description

1. To report & assist System Lead/Team Lead/Service Managers in meeting SLA and KPIs in accordance to maintenance contractual agreement.

2. Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

3. To perform routine Preventive & Corrective Maintenance in accordance with the maintenance instructions / procedures.

4. Liaison with Procurement and equipment vendors

5. 24/7 standby for fault activation

6. Arrange and conduct monthly meeting with customers.

7. Provide engineering services

8. Office location at Jalan Boon Lay.

9. Candidates will be required to travel to multiple sites within Singapore.

Minimum Requirements

1. Minimum of Diploma in Electronics/Mechatronics/Computer Engineering or equivalent (candidates with lesser academic qualifications/experience maybe considered for other positions)

2. Minimum of 3 years experience in a similar engineering-related capacity (candidates with lesser experience/fresh graduates maybe considered for other positions)

3. Positive work ethics and team player

4. Thrive in multi-disciplinary and cross-functional environments

5. Able to work effectively in an outdoor environment

6. Experience in BI Tools such as Tableau, Power BI will be added advantage.

7. Experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic Networking skills, UPS). Other Engineering-related experience maybe considered. Experience and/or certifications in either CCNA, will be added advantage.

8. WSH Certifications (i.e. Work-at-Height, etc) will be added advantage.

9. Effective written, verbal and interpersonal skills

10. Proficient in MS Office (words, powerpoint & excel)

11. Possess Class 3 Driving License

12. Singaporeans only.

13. Candidates will be subject to security vetting due to job requirements.

**We regret that only shortlisted candidates will be notified. Personal date collected will be used for recruitment purposes**

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Study the project requirement, specification, scope of work and scope supply and other requirements stated
• Attend periodical meeting with client to discuss on the engineering clarification and engineering status:

1. Technical Query (TQR)

2. Piping Insulation Document & Drawing Status (isometric drawings, P&ID’s, Piping GA’s, etc.)

3. FIM & DM supply piping material status

4. Engineering Clarification / Proposal

5. Responsible for the master material take off (MTO), procurement of insulation materials and to expedite delivery for materials

• Take charge of master status of Engineering, Procurement and construction status
• Coordinate with fabricator and project team for the execution of insulation work
• Prepare necessary documents for additional claim/instruction to sub-contractor (JCS/JCR/Site Instruction/Timesheet “A” and “AA”).
• Resolve engineering matters as advised or instructed by the department head and engineer manager
• Establish sequence of priority for piping completion with other relevant departments
• Ensure work and materials are in accordance with sequence and stated quality standards and requirements
• Supervise fabrication and installation of piping items are in accordance with drawings and clients specifications
• Organize and control shop fabrication activities.

Responsibilities:

• To assist the Project Manager on project site work by focusing mainly on the aspects of construction, safety quality management, and project coordination of projects and maintenance works and to ensure smooth work progression and completion within target time and budget.
• Prepare method statements, design plans, and specifications.
• Liaise with the stakeholders (e.g. clients, authorities, consultants) on permits, drawings, and design matters.
• Develop projected milestone and operational plans for different phases of the project which includes scheduling, monitoring and reviewing of the work of others.
• Determine project requirements and estimate resources such as manpower, materials and equipment.
• Ensure that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• Ensure project meets dateline/schedule, safety & quality standards of client’s requirements. Support contract administration and construction inspection by reviewing final plans, specifications, special conditions, and agreements.
• Other job duties as assigned.

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil), Engineering (Others), Engineering (Environmental/Health/Safety), or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Specializing in Engineering - Civil/Construction/Structural or equivalent.
• Familiar with Civil, Archi & Steel Structural Works
• Experience in process plants handling both consultants with client will be added advantage
• Open to Entry-level candidates

Responsibilities:

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made.
• Conferring with network users about solving existing system problems.
• Operating master consoles to monitor the performance of networks and computer systems.
• Coordinating computer network access and use.
• Designing, configuring, and testing networking software, computer hardware, and operating system software.

Requirements:

• Strong understanding of network infrastructure and network hardware.
• Ability to think through problems and visualize solutions.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Provides specific detailed information for hardware and software selection.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to work with all levels of staff within and outside of IT and outside the organisation.
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.
• Dependable and flexible when necessary.
• Network security experience.
• LAN and WAN experience.

Responsibilities:
Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
Organizing, attending and participating in stakeholder meetings.
Documenting and following up on important actions and decisions from meetings.
Preparing necessary presentation materials for meetings.
Ensuring project deadlines are met.
Determining project changes.
Providing administrative support as needed.
Undertaking project tasks as required.
Developing project strategies.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable.
Ensure stakeholder views are managed towards the best solution.
Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
Create a project management calendar for fulfilling each goal and objective.
Ability to review, understand and manage changes of engineering and CAD drawings.
Liaise with vendors and coordination of vendor submissions

Project Sales Executive - Technical Drawing / Costing / Suppliers Management [3770]

Working Hour: Monday – Friday (9am - 6pm)
Salary range: $2,800 - $4,300 + Incentives (if hit target)
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

1. Project Management

• Manage and strategize end to end activities as well as coordinate of projects efficiently
• Source for materials, determine pricing and confirmation
• Control and manage project expenditure within guidelines
• Provide project support to departments, including site evaluation, review technical drawing, oversee setup and meeting clients, when necessary
• Provide timely communication and job coordination between internal & external customers
• Meticulous with good working knowledge of carpentry and construction details
• Responsible for props checking and preparation of on-site project checklist; tools & equipment and post installation report
• Provide on project management training to Support Team

1. Costing Management

• Preparation of sales quotation to potential clients
• Sourcing of related information to support the projects
• Evaluate project estimates and costing
• Prepare costing sheets for projects

1. Vendors / Suppliers Management

• From selection, to evaluation and risk assessment to ensure vendors/suppliers meet service level agreements

Job Requirements:

• Experience in project management covering principles and practices related to project estimation, technical, costing, liaising, labor forecasting, building permits, multiple disciplines involved in areas of responsibilities
• Must be prepared to work at irregular hours due to project requirements

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Responsibilities:

• Develop or prepare planning for assigned projects.
• Liaise and coordinate with client, consultants, authorities, sub-contractors and etc.
• Preparation of daily jacking record and progress report.
• Provide engineering support in tendering of new project.
• Performs design calculations, assist with budget review.

Requirements:

• Minimum Diploma
• Minimum of 2 years of experience
• Experience with AutoCad
• Possess Class 3 driving licence
• Able to work independently

Airswift is seeking to invite an experienced I&C Engineer to support the I&C Engineering activities for a FPSO project in Singapore.

Responsibilities:

• Understand the Ic design basis, project requirements including HSSE, scope, cost, schedule, quality requirements, client and class requirements and project execution philosophy
• Support the deliverables as per project requirements
• Ensure the deliverables are meeting the project requirements and meeting project schedule
• Provide technical expertise on solving system engineering problems, monitor and control the project work by closely communicating with the team
• Closely coordinate with the team, project lead I&C engineer, inter-discipline communication, internal and external stake holders

Requirements:

• Bachelor or higher degree in electrical engineering
• Minimum 8 years of relevant working experience in I&C engineering in oil and gas sector
• Having instrumentation and Auto control background
• Familiar with field instruments and involved in field instrument procurements & vendor document review.
• Be able to prepare RFQ, data sheets, I/O list, CBD and wiring diagram.
• Have a positive, enthusiastic with good attitude.

Please forward your resume and certification to us. We regret only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you consent to the collection, use and disclosure of your personal data by Airswift for the purpose for which it is collected. EA License Number: 09C5031

Job Description

We are looking for multiple seasoned Senior and Staff Software Engineers to grow an Edge AI & Systems software team to the next level. This team works within the larger ASIC team to architect and enhance Neural Network solutions in the Video Processor roadmap including these current and older products:

• https://www.ovt.com/products/oax8000/
• https://www.ovt.com/products/oax4600/
• https://www.ovt.com/products/oa7100/

Deliveries:

• Neural Network Inference libraries, drivers and sample applications
• Boot ROM, RTOS/OS BSP and platform SDKs and sample application
• SoC IP programming models

Responsibilities:

• Develop various features of deliverables
• Solution profiling, optimization and benchmarking
• Support internal developers directly and customers through FAEs
• Ensure compliance as required e.g.ASPICE, MISRA C, Coverity, BlackDuck
• System architecture, verification and validation of ASIC IPs
• Constantly improve productivity through automation in all areas

Skills:

• Strong ANSI C design, implementation, optimization and debugging using GCC-like toolchains
• Good communication, collaboration, task estimation & reporting, CI/CD via tools such as Confluence, Git, JIRA etc
• Familiarity with
• Python for prototyping, demo, verification and/or automation
• OS: GNU/Linux, proprietary RTOS, Bare metal
• Processor architectures: ARM/RISC-V symmetric multiprocessing with cache & internal buses, SIMD, Vector Processing
• Debugging tools: gdb, simulators, emulators, JTAG, Oscilloscope, Logic Analyzers

Any of the following will be advantageous:

• Detailed and comprehensive understanding of TinyML (e.g. TensorFlow Lite for MCUs), from training, quantization through to operator execution, optimizing for power, performance, and size.
• FPGA and hardware interfacing and debugging

Requirements:

1. Ph.D/MSEE/BSEE in Electrical Engineering, Computer Science or Computer Engineering
2. At least 5 years of commercial embedded development experience.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Responsibilities:

• Provide full secretarial and administrative support
• Work closely with other department to follow up with clients regarding projects
• Responsible for all correspondence, emails, meetings arrangements and ensure proper dissemination and follow up
• Communicate and liaise with internal departments and external contacts
• Maintain documentation and filing system
• Perform strong administrative and other ad-hoc tasks assigned such as quotation, filing and archiving of documents, work as Director’s Personal Assistant
• Having knowledge of arranging work for Operations department

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent

· Able to read and interpret construction technical drawings

· Strong organisational skills and ability to multitask

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Core Responsibilities

• Follow up on behalf of MD for new customers enquiries & follow through on order confirmation
• Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD
• Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments
• Generate sales report & quotations
• Co-ordinate and handle admin for specific export shipments
• Any other ad-hoc task as assigned by the MD

Profile:

• Be proficient in both spoken and written English, can speak Mandarin & Bahasa
• High EQ & Customer orientated
• Diligent, good perseverance and follow-up skills
• Highly motivated & energetic
• Ability to manage multiple tasks/ projects simultaneously
• Have strong interpersonal, communications, negotiation skills
• Trustworthy, maintain confidentiality and handle sensitive information with utmost discretion and professionalism.

Other info

• Minimum poly diploma, Food Science or related
• Previous experience in a similar role would be preferred
• Salary: SGD 3,000 to SGD 3,500 depending on experience & suitability
• Daily lunch catered and paid by company
• Company bus from Tampines East MRT to company provided in the morning to work
• Office location in East, prefer candidates living in the East (Pasir Ris/ Loyang/Changi)
• Working hours: Mon to Fri (9am to 6.15pm) and once a month Sat (9am to 12pm)

Responsibilities

1. Involved in full spectrum on bi-monthly payroll process for staff strength of 500 headcount by using Timesoft payroll software via bank GIRO transfer.
2. Ensure all monthly or ad-hoc payments and deductions are correctly updated into the payroll system.
3. Submit NS make-up claims, handle annual IRAS Auto-Inclusion Scheme exercise, preparation & submission of income tax clearance (IR21) for foreign employees leaving company, monthly CPF submission, other government leave claims such as Childcare/Maternity/Paternity and course funds from e2i.
4. Process manual payroll computation for monthly intern/new hire/resigned staffs.
5. Prepare payroll GL report for mid & end closing for management’s review/approval.
6. Process reimbursement claim for staffs’ expense (Such as: Petty cash, Medical/dental, cab claim per diem and other expenses)
7. Handle payroll audit and liaison with internal and external auditors.
8. Maintain knowledge of and complies with all payroll policies and procedures
9. Co-ordination with HR on staff issues and enquiries on payroll related matters.
10. Monitor payroll deadlines and ensure timely delivery.
11. Support other HR related matter from time to time and other ad-hoc duties as assigned.

Requirements

1. At least 4 years of relevant experience with a degree or its equivalent.
2. Highly meticulous with an eye for details.
3. Good interpersonal and communication skills
4. Cooperate and work harmoniously with other departments

EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD4,000

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

Job Description

• Industry Type: Ship
• Mon to Fri , 9:00a.m. - 5:30p.m.
• Permanent Role & comprehensive benefits
• Working Location: Bukit Batok

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Attend to customer enquiries and follow up enquiry

· Follow up shipment movement with overseas agents and update customers closely

· Prepare full set of shipping documents

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Years in relevant experience
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)
• Preferably Junior Executive specialized in Customer Service or equivalent.

Job Responsibilities:

• Assisting and supporting technical sales team in terms of scope of supplies and costing with respect to electrical, automation requirements during the prospecting stage for water/wastewater related systems and projects.
• Liaising and communicating with agents/distributors/OEM partners/end-user customers on technical details and specifications of parts and components where EICA works are concerned.
• Design and producing electrical, control panel drawings (AutoCAD or Eplan), BOM list generation and hardware component selection.
• Developing PLC programming & HMI project (Siemens /Allen Bradley etc) for all process and functional controls of water/wastewater related systems and instrument.
• Liaising, negotiating, and managing sub-suppliers/sub-contractors in Singapore and in the region with respect to procurements of all wiring and cabling works, fabrication and assembly of control panels for systems as well as for in-situ installation of water/wastewater related systems or projects.
• Determining and monitoring procurement and production progress and schedules where cabling and wiring works, control panels’ PLC works and supplies are concerned.
• On site electrical installation supervision, electrical panel testing, instrumentation configuration, loop test and automation commissioning works.
• Compiling and handing over operation and maintenance (O&M) manuals (electrical and PLC portions etc) to our agents/distributors and end-user customers.

Requirements:

• Diploma /Degree in Electrical Engineering or Computer Science.
• Good Interpersonal relationship and communication skills with proficiency in spoken and written English
• Minimum 3 to 5 years of working experience in industrial /equipment production or engineering projects would be advantageous.
• Knowledge of PLC programming (Siemens /Allen Bradley etc)
• Willingness to travel locally or to regional countries occasionally for site installation, trouble-shooting or testing and commissioning duties at clients' project sites
• Able to work independently and a good team player.
• Senior position will be considered for candidates with more experience.
• Candidate that are able to start work within short notice or immediately would be advantageous.

Kindly indicate your expected salary in your resume.

Full Job Description

Job Description

• Responsible for schedules and forecasts of project development.
• Work with relevant personnel to rectify any electrical/mechanical issues.
• Involve in design works and make sure specifications are in line with Authority’s code of practice and requirement.
• Liaise, coordinate, and monitor project progress to ensure that schedule is on time as planned.
• Prepare method statement, risk assessment, construction drawing, catalogue submission, safe work procedure and all other documents as requested by site.
• Plan, manage and coordinate all site matters, ensuring compliance to Project specifications, regulations and schedules.
• Technical specification review and recommend appropriate resolution.
• Directs, supervises and train technicians on engineering activities on site to meet all project requirements.
• Actively use the right tools to collect and observe data to ensure good coordination with team activities and communicates project status through technical reports.
• Co-ordinate and attend meetings with the Structural, Architectural, and other M&E contractor, sub-contractor, consultant, and client’s representatives to resolve project related problems and issues.
• Monitor project cost activity to take actions on cost deviation.
• Attend and conduct of Factory Testing and Site Testing and Commissioning of system
• Collect all necessary accurate data and share information pertaining to project issues, budgets, and schedules in project meetings.
• Prepare progress report and project handover report.
• Execute other assigned tasks as delegated by immediate superior.

Job Requirements

• Bachelor’s degree/ Diploma in Electrical or Mechanical Engineering or related discipline
• 3 years of working experience in construction industry
• Knowledge for Mechanical, Pumping System, ACMV, CCTV, Electrical or Control System or SCADA system will be an added advantage

Job Responsibility

• Assist Project Manager (PM) on planning to ensure that materials, manpower, machineries, Authorities approval and site conditions are ready before the work starts.
• Plan and Schedule work sequences for construction operation together with PM
• Liaise with consultants, client & main / sub-contractors, authorities and coordinate for site activities arrangement
• Supervise work for the contract, perform site inspection and ensure that the work are carried out based on the project specification and construction drawing / final approved drawing from authorities
• Preparation of progress report, Method Statements and technical submissions together with PM
• Preparation of shop drawings and as-built drawings.
• Receive, review, update and issue latest revised drawing to project team.
• Prepare and monitor RFI for technical details.
• Attend daily toolbox meeting if necessary.
• Update Project managers about the progress, plans and challenges.
• Prepare all RA, MOS, SWP drawings for the client to review.
• Prepare supporting documents for progress claims.
• Any ad hoc duties as per assigned by consultants, client and management.
• Cover Duty when Project Manager is on leave.

Job Requirement

• Candidate must possess Minimum Engineering Diploma and/or Bachelor in Civil Engineer recognized by Professional Engineers Board (PEB)
• Experience and knowledge in 2D / 3D AutoCAD, Microsoft Office.
• Min 2 years of relevant working experience.
• Working experience in LTA/PUB Waterpipe Line Project will be an advantage.
• Ability to work under pressure and meet deadlines to support the project teams.
• Detail-oriented, well organized and able to work with minimum supervision
• Perform as a good team player
• Meticulous and able to work independently
• Willing to work on weekends, public holidays and night shift if necessary.

Our Client, in the Automotive Industry has job opportunity for the position of Technical Service Executive.

• Variable Bonus
• Well-Known MNC
• Career Progression

Responsibilities:

• To focus on Capability Development of New Vehicle (e.g. Electric Vehicle)
• To be able to perform High Value component fault finding, diagnosis and repair(e.g. engine, turbo system,Cam bus, etc)
• To possess knowledge of Vehicle System Overview with proper understanding of the interlink and Interlock systems onboard Commercial Vehicles
• To perform Defect trend analysis
• To lead Technical investigation and discussion
• To lead the diagnostic Team
• Manage Fleet Management study on operation vs durability studies
• To submit Technical report
• To provide Technical Training and Guidance to technicians
• To Source for solutions to improve product durability and reliability
• To support workshop in repair and servicing when need arises
• Advise and perform in-depth and comprehensive trouble shooting in technical problem with and without using electronic diagnostic tools, raised by the team and perform hands-on repair to the vehicle if needed
• Check and ensure all the recording of repair findings, rectification, photos, voice message or any other details as required are accurate and precise
• Any other Duties assigned by Technical/ Operation Manager

Requirements:

• Nitec in motor vehicle and relevant experience in automotive truck and diagnostic skill
• Able to use Electronic Diagnostic tools
• Able to understand Engineering systems theory, Mechanical, Electrical and Electrical drawings
• Experience in leading a team of technicians, briefing and guidance of technicians, distribution and control of works
• Preferably possess Class 5 license (Heavy Vehicle)

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

The incumbent is responsible to provide technical leadership for the Technical Support team in supporting and managing technical escalations and new product introduction (NPI), stabilisations and knowledge transfer of Advantest Automated Test Equipment, Device Handling, Device Interface and Test Cell solution products in South East Asia region.

Job Responsibilities

• Lead and develop a regional team of technical support engineers to deliver an outstanding support experience through our local field service teams towards our regional customer base for all Advantest’s Automated Test Equipment (ATE), Device Handling, Device Interface and Test Cell products.
• Responsible for defining support strategies for the introduction of new products into our region to ensure highest service levels, risk mitigation and contingency plans.
• Collaborates closely with our Global Escalation team as well as Business Unit R&D to quickly provide sustainable solution to urgent customer escalations.
• Liaise and collaborate with global support teams, local field support and regional account teams.
• Ensure the Technical Support team provide the technical leadership product knowledge/solution transfer and feedback, responsible for knowledge retention.
• Maintain metrics and analyse data to assess process performance and implement improvements.

Job Requirement

• Minimum Bachelor degree in engineering in either Electronics, Mechanical or Software is preferred.
• Proven experience as a support/service manager in technical support or support delivery.
• Demonstrable a strong ability to lead as an experienced people manager with good employee engagement to achieve successful outcome for support activities and projects.
• Excellent analytical, problem solving and organizational skills.
• Solid communication skills at spanning the regional organisation as well as global.
• Winner attitude and mentality with outstanding customer and result focus.
• Occasional travel is required.

Job Responsibilities:

• Perform preventive and predictive maintenance on the Air Conditioning and Mechanical Ventilation (ACMV) and Electrical Systems.
• Carry out Energy audits including yearly Energy submissions, EEOA and ISO50001 audits
• Will act as the site Singapore Certified Energy Manager and liaisons with the authorities
• Assist to develop and implement policies, protocol and procedures to maintain full compliance to the regulatory requirements
• Support the effective planning and management of activities of outsourced service partners, providing supervision and managing their performance
• Attend to all emergency on and off hours, to provide a timely response to incidents as they arise and assist in emergency management and contingency planning
• Participate and assist in all internal and external audits
• Conduct regular inspections of plant facilities, initiate corrective measures to maintain a secure, safe and healthy work environment
• Carry out cost saving and sustainability initiatives
• Formulate and implement operating procedures to ensure optimum operation of system
• Ensure plant drawings, data and other appropriate documentation are generated and properly filed for future reference and review
• Comply with all Environment Health and Safety (EHS) requirements and procedures

Job Requirements:

• Degree or Diploma in Engineering discipline
• Registered SCEM (Singapore Certified Energy Manager)
• Must maintain the accreditation yearly as the Energy Manager.
• Experienced in a semiconductor manufacturing environment preferred