Who should apply? We want individuals who are:

• detail-oriented and conscientious
• always innovating for better ways to streamline processes
• collaborative and enjoy giving input
• fluent in English and good communicators
• able to commit min. 2 days a week

Working hours: Flexible (Within Office hours ie. 11am-6pm);

Students with days off between classes are more than welcome to apply!

Your day to day responsibilities:

Examples of Administrative support

- Scheduling of appointments with clients

- Take meeting minutes and execute agendas accordingly

- Any other ad-hoc tasks assigned

Events/B2B [ ad hoc]

- Initiate contact with vendors to express interest and request proposals or quotes

- Assist with event matters

- Create and Circulate Marketing content

* Credence is a Financial Advisory Agency and Students who'd like to learn more about the Banking and Finance Industry are welcome to apply as well!

Job Type: Part-time

Pay: Starts at $9 per hour

Interested applicants to send resume and role you are applying for to [email protected]

Highlights

• Standby support (Overseas timing)
• Global Derivatives Exchanges such as CME, EUREX, ICE, ASX, SGX or OSE
• Public & Private Cloud

Job Descriptions:

• Respond promptly to client support requests and inquiries.
• Troubleshoot and resolve issues with complex trading strategies.
• Collaborate with software and infrastructure engineers for expertise.
• Support trading applications and exchange connectivity for Global Derivatives Markets.
• Monitor critical systems and infrastructure, resolving or escalating issues as needed.
• Assist customers with order entry, risk management, and exchange connectivity issues.
• Analyze complex order and trade histories.
• Coordinate deployment and configuration of trading applications for new customers.
• Manage software enhancements and upgrades.
• Test and validate new software releases with exchanges and engineers.
• Support server and network upgrade projects with the infrastructure team.
• Provide seamless 24-hour customer support by liaising with overseas offices.

Requirements:

• Degree in Computer Science, Engineering, or related field.
• Experience with Linux OS, Linux-based server applications, and command line tools (grep, sed, awk).
• Familiarity with global derivatives exchanges (CME, EUREX, ICE, ASX, SGX, OSE) and exchange protocols (OmNet, ITCH/OUCH, FIX).
• Basic skills with tools like telnet, tcpdump, or ncat.
• Knowledge of relational databases, SQL, bash or perl scripting, and exposure to cloud providers like AWS.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets.

As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions/processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs/enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

• 4+ years of IT experience application support of Oracle Fusion Cloud Application
• Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards
• Webservices & thorough understanding of REST/SOAP/WSDL
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization
• Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
• Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors
• Good communication skills to lead and coordinate discussions with all stakeholders.
• Incident, problem, and service outage management experience

The Senior GCC Analyst provides front-line support to customers of CME Group for traded cash FX markets and provides relevant investigation and analysis for any major outages to management and other business stakeholders. In this role, the Senior GCC Analyst works regularly in a customer facing capacity to deliver informational assistance via telephone and electronic means. The analyst will need to be able understand the FX cash aspect of support and business to facilitate troubleshooting for any critical trading and connectivity issue on our platform.

For this role the analyst will have a passion for solving problems and delivering excellent customer service. The candidate will deliver advanced market and technical assistance for front-end trading platforms, market data and match engine functionality.

Successful candidates will possess a majority of the below qualification, experiences and be comfortable with the responsibilities.

Responsibilities will include and not be limited to the following:

• Develop ad-hoc queries and perform complex data analysis to create data driven solutions to support or change policy, process procedures and technologies
• Field customer enquiries related to market events, connectivity, business technologies and products
• Decides appropriate course of action when speaking with a customer, such as which actions would accurately solve their technical problem. Decides when problems need to be escalated to a higher-level resource.
• Evaluate and monitor market activity and order flow for efficiency and anomalous behavior
• Perform investigations for both internal and external clients - be able to articulate challenging and complex problems and solutions to a broad range of audiences

Qualifications:

• Bachelor's or Master's in information systems, computer science a related field from a recognized university
• Minimum 3 to 5 years’ experience in single bank or multi-banks eTrading platforms. Previous experience with vendors is welcome
• Experience with leading industry charting/news platforms and front ends, such as Bloomberg, Trading Technologies and Eikon Refinitiv
• Good understanding in foreign exchange modules with emphasis on Spot FX and NDFs (Outright and Swaps is a bonus)
• Good grasp of full trade life cycle from execution to front and back office (STP/Murex/MT300) processing
• Exposure to Kibana/Monitoring dashboards
• Analyst will support Japanese customers. High proficiency in the Japanese language is preferred.

Experience:

• Previous experience within trading, technical support, and market analysis
• FIX protocol/API connectivity expertise and basic Linux commands knowledge alongside experience with trading GUI features to help with troubleshooting
• Ability to read and understand user logs
• Experience with Linux/Unix commands.
• Ability to perform order analysis to identify latency/rejections/slippage/mismatch
• The candidate must be able to demonstrate strong written and verbal communication and problem-solving skills
• Prior customer support experience via telephone and electronic means
• Advanced understanding of electronic trading

The Opportunity

Adecco is partnering with a MNC Freight Forwarding Company, and we are looking for a Sales Support Executive (Quotation) to join their business! Reporting to the Customer Service Manager.

• Permanent, Full-time opportunity
• Location: East region, Changi South (Expo MRT)
• Working hours: Monday - Friday, 9am - 6pm
• Salary Package: up to $3,500 basic + AWS + VB

The Job

• Provide admin support such as logistics rates and quotation for the Sales team
• Serve as the main point of contact for client inquiries, request, and issue.
• Process customer order for shipment client order with HQ based in Italy
• Coordinate with the operation team regarding customer order to prepare for shipment document
• Address customer issue and concern related to shipment, delivery delays or other logistics issue by working closely with internal departments.

The Talent

• Basic knowledge of International Logistics Services will be advantages
• Minimum 1 year of relevant experience in logistics / forwarding related industry

Roles & Responsibilities

• Review requirements, design, develop, implement and maintain software applications for data acquisition and control systems with OT (including but not limited to OPC UA, BACnet, Modbus) and IT (including but not limited to MQTT, REST).
• Collaborate closely with system engineers and system integrators to ensure seamless integration of software components with existing systems.
• Perform unit testing, integration testing, and system testing to ensure software quality and reliability - benchmark and optimize performance as necessary.
• Create technical documentation, including software specifications, user manuals and test plans, while ensuring good documentation practices.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast pace environment.
• Stay updated on emerging technologies and industry trends in building automation and IoT.

Requirements

• Minimum Diploma/Degree in automation, information technology or equivalent.
• At least 1 year of working experience in building automation industry and relevant industry.
• Possesses strong knowledge on OPC UA, BACnet, Modbus.
• Possesses knowledge on SQLite, PostgreSQL, Python, Linux OS.
• Possesses knowledge on Containerization.
• Work individually or collaborate as a team.
• Require working onsite for project delivery.

Come help develop the future of software used in industrial automation. We are seeking individual with a real passion for learning that are curious and often challenge the status quo. Attitude, aptitude and integrity are central to all successful applicants. Together, we work to build our primary product, PCO.

PLC programmers are responsible for programming assembly lines, robotic devices, or other manufacturing processes using programmable logic controllers (PLC). This role is ideal for a detail-oriented, logical thinker who enjoys working with different machines in combination with computers. PLC programmers work full time but experience a moderate amount of travel and activity in the workplace, such as supervising the installation of their programs and machinery.

The daily responsibility involvement includes of the following;

• Design and perform detailed designing for machine electrical control systems;
• Write Programmable Logic Control (PLC) program for automatic machine control & processes.
• Develop process specific application function librabries.
• PLC application programming and build new function library.
• Ability to utilize, debug, design and install engineering software.
• To collaborate and work together with Design Team (comprising of both mechanical & electrical membes) for the design concept arising from new project proposal and confirmed projects;
• Diploma or Degree in Electrical Engineering OR its equivalents;
• Good knowledge of PLC and circuit design;
• Demonsrated ability to visualize projects, develop and produce design from concept through completion.
• Sound knowledge of process instrumentation, PLC programs such as Delta, Mitsubishi, Matsushita, Omron PLC, Direct Logic, Siemens.
• RS422, RS485, Modbus TCP and other industrial interface protocol.
• Knowledgeable of VB, VC, C# will be considered as an added advantage;

Plus;

• Programming experiece in C++, Python, SQL or similar language.
• Industrial electrical panel design.
• HMI/SCADA programming (Allen-Bradley, Ignition or similar).

The Engineer is responsible for the engineering, maintenance and servicing of equipment and associated electrical and mechanical parts. He/She leads a team of Assistant Engineers and Technicians and general workers to ensure that maintenance works and services are carried out swiftly and in accordance with regulatory requirements to minimise disruptions to operations and ensure progression to meet project schedule.

The Engineer acts as a first point of contact for complex repairs and works closely with client and team to address and resolve technical and engineering issues. He/She develops maintenance and engineering regimes and ensures that they are implemented, and assesses risks and its impact on the organisation. The Engineer solves day-to-day issues and oversees the implementation of workflow improvements that may enhance clients' satisfaction, as well as optimise the use of the organisations resources.

The Engineer is a team player with strong leadership skills. He/She should be able to work under pressure, multi-task and work irregular hours, as well as be prepared to work at various heights.

~ Analyse risk management data.

~ Conduct audits on maintenance of equipment.

~ Develop, coordinate, or monitor all aspects of installation and commissioning.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage engineering resources.

~ Measure equipment efficiency to propose improvements.

~ Monitor maintenance and repair schedules to ensure compliance.

~ Oversees the deployment of staff to maintenance functions.

~ Prepares specifications and drawings installation.

~ Specify system components or direct modification of products.

~ Inspection on installation method

~ Effectiveness of the corrective action process and the improvement implementation

~ Documentation of the production inspection plan, process control plan, technical work instruction

~ Documentation of Corrective Action Request (‘CAR’), processing of returned material, maintenance of product quality tracking status

~ Plan and track receiving quality inspection results and records

~ Compile quality summary report

Responsibiliites :

• Collaborate with the business development Team to develop and come up with detailed solar PV system designs that meet client requirements, local codes, and industry standards.
• Optimise system layout for maximum energy production and cost-effectiveness.
• Perform solar resource assessments to determine energy generation potential.
• Conduct shading analysis and assess site suitability for solar installations.
• Develop bill of materials (BOM) for projects.
• Use modelling software to predict system performance, energy output, and financial returns.
• Prepare and submit permit applications, ensuring compliance with local regulations and utility requirements.
• Coordinate with regulatory authorities to secure necessary approvals.
• Develop and implement quality control procedures for solar installations.
• Conduct inspections to ensure system integrity and safety standards.
• Provide technical guidance and support to installation teams during system setup.
• Troubleshoot and resolve technical issues as they arise.
• Create and maintain accurate and detailed project documentation, including schematics, drawings, and technical manuals.
• Monitor and ensure systems are operating optimally before handing over to clients.
• Promote and adhere to safety protocols and ensure that all installations meet safety requirements.
• Prepare weekly and monthly progress reports for every project to ensure that projects are within schedule.
• Provide technical support for sales, proposals, and during potential client meetings.
• Must be proficient in AutoCAD
• Solar experience is added advantage

Requirements :

• Diploma or Bachelor’s Degree in Engineering or relevant field
• Prefer two (2) years of relevant work experience
• Preferably with Energy Industry or Renewable Products background
• AutoCAD, PVSyst or Helioscope skills preferred
• Technical advisors, EPC contractors, BD related roles are welcome to apply

The Engineer is responsible for the engineering, maintenance and servicing of equipment and associated electrical and mechanical parts. He/She leads a team of Assistant Engineers and Technicians and general workers to ensure that maintenance works and services are carried out swiftly and in accordance with regulatory requirements to minimise disruptions to operations and ensure progression to meet project schedule.

The Engineer acts as a first point of contact for complex repairs and works closely with client and team to address and resolve technical and engineering issues. He/She develops maintenance and engineering regimes and ensures that they are implemented, and assesses risks and its impact on the organisation. The Engineer solves day-to-day issues and oversees the implementation of workflow improvements that may enhance clients' satisfaction, as well as optimise the use of the organisations resources.

The Engineer is a team player with strong leadership skills. He/She should be able to work under pressure, multi-task and work irregular hours, as well as be prepared to work at various heights.

~ Analyse risk management data.

~ Conduct audits on maintenance of equipment.

~ Develop, coordinate, or monitor all aspects of installation and commissioning.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage engineering resources.

~ Measure equipment efficiency to propose improvements.

~ Monitor maintenance and repair schedules to ensure compliance.

~ Oversees the deployment of staff to maintenance functions.

~ Prepares specifications and drawings installation.

~ Specify system components or direct modification of products.

~ Inspection on installation method

~ Effectiveness of the corrective action process and the improvement implementation

~ Documentation of the production inspection plan, process control plan, technical work instruction

~ Documentation of Corrective Action Request (‘CAR’), processing of returned material, maintenance of product quality tracking status

~ Plan and track receiving quality inspection results and records

~ Compile quality summary report

Work in construction sector

• Prepare shop-drawings and follow-up on subsequent comments.
• Attend project safety meeting and site co-ordination meeting.
• Arrangement of work with our site supervisors according to Builder's work program.
• Monitor materials purchase and delivery schedule.
• Implement variation work upon receiving new drawings and instructions
• Assist site staff in preparing as-built drawings, operation and maintenance manual.

Responsibilities:

1.

Response to online queries and coordinate with the relevant teams.

2.

Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.

3. Coordinate website/mobile app updates.

4. Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.

5. Assist in the creation, coordination, production of content for marketing materials.

6. Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.

7.

Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields

• One year of relevant working experience

•

Proficiency in Microsoft Office and Google Forms.

•

Bilingual in both written and spoken.

• Meticulous, detail and good organization skills

•

Able to work independently and a good team player

Working Location : Pasir Panjang

EA personnel number:R1873093

EA License No. is: 96C4864

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

JOB DESCRIPTION -

1) Install and upgrade system for office users

2) Create / monitor users email

3) Install and configure networks, servers, workstations, notebooks, printers and mobile device for users.

4) Troubleshoot and to solve user's PC issues

5) Support and ensure office IT Security and in compliance with PDPA requirement

JOB REQUIREMENTS -

1) 1 or 2 years IT support to corporate users or past internship experience will be considered

2) Diploma in Computer Science or equivalent.

3) Prior work-related experience will be an advantage

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

You will be part of a team that values collaboration, commitment and integrity, with the chance to engage directly with sales and trading desks based in Singapore.

• Opportunity to work in a dynamic and fast-paced environment
• Broad product coverage including Fixed Income Cash, Equity and Fixed Income Derivatives and Commodities
• Chance to engage directly with sales and trading desks

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Job Description

• Supervise and coordinate site installation works with in-house supervisor and foremen to ensure the project schedule is met
• Attending site coordinate meetings with main-con, consultants and other contractors
• Hands-on and technical assistance for FP & Plumbing system installation and troubleshooting on site
• Prepare material requisition for all FP & Plumbing equipment and materials
• Prepare work programme for FP & Plumbing works with material delivery and installation activities in accordance with the project programme
• Analyse, manage and track project costs against budget
• Carry out testing and commissioning, combined services testing for TOP/CSC
• Handover of completed work activities with as built drawings and O&MM to respective authorities or clients to in timely manner and delivery with desired quality standards
• Participate in in-house engineering design works of FP & Plumbing system, including detailed design, calculation, shop drawings, pipe sizing, equipment selection, etc
• Review 3D BIM model and ensure correct the installation details, compliance with design specifications and guidelines
• Participate in liaison with FP & Plumbing suppliers for quotation, carry out equipment selection, technical and commercial evaluation
• Prepare material submittals for FP & Plumbing system to the Consultant for approval
• Coordinate with project schedule in organizing Purchase Order, arrange timely delivery of all FP & Plumbing equipment and materials
• Participate in tender preparation for new projects

Requirements

• Min Diploma in Mechanical Engineering
• Min 3 years of relevant working experience in building construction industry, preferable in handling FP & Plumbing works
• Fresh graduate are welcomed to apply
• Proficient in AutoCAD and Revit
• Excellent project management skills, including the ability to manage timelines, budgets, and resources effectively
• Experience and relevant knowledge in FP & Plumbing design calculations and Project Management
• Tender Bidding and Project cost Analytical and Critical Thinking
• Proactive and willing to learn and take on new challenges
• QP/PE, Green Mark manager or other BCA/SCDF/PUB authority certification is an advantage

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary

You will be responsible to deliver robust and efficient semiconductor manufacturing process with data driven analytics and systemic problem-solving skills in the respective modules: Etch (Dry Etch and Wet Etch); Photolithography; Diffusion; Chemical Mechanical Planarization (CMP); Chemical Vapor Deposition (CVD) or Physical Vapor Deposition (PVD)

Key Responsibilities

• Maintain smooth daily manufacturing operations and problem solve issues promptly
• Actively collaborate with equipment and material suppliers and partners to identify technology deficiencies; develop, evaluate, and validate corrective and preventive solutions
• Qualify and sustain manufacturing processes to scale up capacity swiftly and maintain with quality and urgency
• Continuously improve process stability and capability, enhance quality, reliability, yield, productivity, and safety standards
• Design and execute experiments, analyze complex data sets, and derive actionable insights to optimize manufacturing processes and precise controls
• Implement statistical process control methods to establish and uphold robust manufacturing processes

Education Qualification & Essential Experiences

• Bachelor’s or higher degree in Electrical and Electronics Engineering, Chemical Engineering, Material Science, Physics or STEM related fields
• Must be available to travel to Taiwan for a training period lasting 6 to 9 months
• Fresh graduates welcome to apply

Key Skills and Attributes

• Good interpersonal and communication skills to work effectively across functions and geographical teams with diverse background
• Strong analytical and problem-solving skills to achieve positive results and outcome
• Goal driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment
• Has a growth mindset, prioritizing adaptability, resilience, innovation, and ongoing learning to support business needs

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

At Asia MatteLab, we’re on a mission to empower researchers with the tools they need for groundbreaking discoveries. We connect the world’s best scientific equipment with researchers across Singapore and APAC. Now, we’re looking for a passionate and driven Sales Engineer to join our growing team and make an impact!

Why You’ll Love This Role:

• Hands-On Experience: You’ll get to dive deep into the world of cutting-edge lab equipment and scientific tools.
• Growth Opportunities: Start as a Sales Engineer, and with your performance, you could be leading your own sales team in no time.
• Flexible Schedule: We believe in work-life balance—own your time as long as you hit your goals.
• Exciting Fieldwork: Meet new people, visit different labs, and build lasting relationships with researchers across the region.

What You’ll Do:

• Be the Solutions Expert: Understand and present our lab equipment, helping researchers find the right solutions to advance their work.
• Meet & Build Relationships: Spend most of your time out in the field, meeting with researchers and building strong, lasting connections.
• Drive Sales Growth: Create smart strategies to introduce our products to new clients, expand our market reach, and exceed sales targets.
• Collaborate & Support: Work closely with our suppliers and customers, ensuring you’re the go-to person for any questions or opportunities.
• Lead the Charge: As you grow, you’ll have the chance to take on leadership responsibilities, potentially managing your own team.

Who You Are:

• A People Person: You love connecting with new people and building relationships that last.
• A Go-Getter: You’re driven, proactive, and always looking for the next opportunity to grow.
• A Problem Solver: You enjoy understanding client needs and providing solutions that truly make a difference.
• An Independent Worker: You thrive in an environment where you can manage your own schedule and take ownership of your work.
• A Quick Learner: You’re excited about learning new technologies and products and sharing that knowledge with others.

Qualifications:

• Diploma or Degree in Materials Science, Biotechnology, Life Sciences, Chemistry, Engineering, or related fields.
• 2+ years of experience in a lab equipment sales
• Strong communication skills and the ability to build rapport with clients.
• A passion for helping researchers achieve their goals through the right tools.

What’s In It For You:

• Competitive Salary: Your hard work will be rewarded with a great compensation package.
• Clear Career Path: Grow into a leadership role as the company expands.
• Training & Travel: Learn continuously through training programs and travel opportunities to meet clients and partners.
• A Dynamic Work Environment: Enjoy a vibrant, fast-paced, five-day workweek with a fun and supportive team.

Ready to Be the Driving Force Behind Scientific Progress?

If you’re ready to take on an exciting role where you’ll learn, grow, and make a real impact, we want to hear from you! Send your resume and expected salary to [email protected]. Only shortlisted candidates will be contacted, but don’t miss out—this could be the start of an amazing journey!

Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Create comprehensive electrical circuit diagrams for automation and equipment systems.
• Assess, integrate, and validate hardware to ensure compliance with technical specifications.
• Produce CAD drawings depicting electrical circuits.
• Assist in diagnosing and resolving issues with system assembly, operation, and testing.
• Aid in equipment setup, problem-solving, and occasional installation.
• Provide assistance in testing new hardware and applications in-house.

Requirements

• Experience in automation machine design, proficiency in Electrical Design Software, electrical/electronic circuits and test instrumentation

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Only Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

About the Client:

Our client is a reputed IT Services Company

Responsibilities:

• Responsible to develop the test plans, test cases, and test scripts, automate recurring tests, and troubleshoot and report discrepancies with the product
• This position is responsible for supporting the planning, design and execution of system testing on simple to complex implementations
• Ensure that all deliverables including but not limited to feature files/test cases, test results, automated test scripts, automated regression test results etc., are submitted timely and reviewed by the test lead.
• Work closely with the test lead to devise test strategies for the applications/projects assigned. Ensure that the test strategy is implemented as per plan.
• Ensure that all domain, application, functional and technical issues are duly to the test lead for necessary advice, resolution, and support.

Requirements:

• Bachelors or higher degree preferably in Computer Science or IT
• 6 years of experience in manual and automation testing on web applications
• Highly proficient in test automation development using Java, Selenium WebDriver, Cucumber, REST-Assured, JMeter
• Hands-on experience with Agile methodologies such as Scrum/Kanban
• Ability to transform manual test cases into modular automated tests
• Know-how with Java, Github, Gitlab, SOAP, REST API are plus points.
• Test automation experience on Selenium, Tosca, Robot Framework
• Strong hands-on with Java programming
• Strong understanding of Banking domain

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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