About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Develop, test and maintain high-quality software solutions using Kotlin, SQL, Java, Oracle, Openshift/Cloud, Spring Boot and Http4k
• Collaborate with cross-functional teams to design and implement new features and enhancements
• Provide technical guidance and mentorship to team members, fostering a collaborative and productive work environment
• Ensure adherence to best practices in software development, including code reviews, testing and documentation
• Troubleshoot and resolve complex technical issues, providing L3 support when necessary
• Lead and manage the team responsible for L2 support, ensuring timely and effective resolution of issues
• Continuously improve the development process and contribute to the overall success of the team

What Will Make You Shine

• Bachelor Degree of Computer Science or relevant course/ study
• Min 5 years of experience in the relevant field
• Proficiency in Kotlin, SQL, Java, Oracle, Openshift/Cloud, Spring Boot and Http4k
• Proven experience in software development
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• A proactive and positive attitude, with a passion for technology and continuous learning

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

1. Apply and tell us about yourself

2. Go through some standard interviews:

• General interview with a recruiter
• Technical interview with our technology experts
• Manager interview or Offer interview with a hiring manager

3. Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

As an Application Support Engineer, you will act as a software detective, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be expected to perform independently and become an SME, actively participate in team discussions, and contribute in providing solutions to work-related problems.

• Intermediate proficiency in Extract Transform & Load (ETL) Tools is required. Application Remediation, Data Replication & Synchronization, Engineering Support, and IT
• Troubleshooting are recommended skills with Beginner proficiency in Application Remediation, Data Replication & Synchronization, Engineering Support, and IT Troubleshooting.
• Develop innovative strategies to improve application support processes
• Collaborate with cross-functional teams to troubleshoot and resolve complex issues
• Conduct regular system audits to ensure optimal performance and identify areas for improvement
• Provide technical guidance and support to end-users
• Stay up-to-date with industry trends and advancements to enhance application support services"
• Engage product owners to groom user stories
• Profile, cleanse and classify data
• Design and develop data pipeline that ingest data from various sources.

Requirements
• Diploma or greater in Computer Science or related areas or equivalent practical experience
• Hand-on experience working on RDBMS, such as Oracle, DB2, MS SQL or PostgreSQL
• Database Design and Data Modelling (Logical and Physical)
• Experience in using ETL tools such as SAS DI, Informatica or Talend
• Experience with data streaming technologies like Kafka and Spark is a plus
• Experience with data visualisation such as Qlik, Tableau or Power BI is a plus
• Self-motivated and driven learner who is willing to share knowledge with the team
• Fresh graduates welcome to apply

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara

Registration Number: R1550224

EA Licence No. 91C2918

The Desktop support responsibilities are:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Application Support Engineer

Responsibility & Requirement

• Provide level 2 support for the core banking system of the bank.
• Application includes modules related to accounting, back office transactions, payments, risks, and reporting for local regulator or Head Office in Paris.
• Customization, Integration testing phases and document solutions, with a focus on integration of Real-Time Payments System, Products and adherence with bank policies.
• Main responsibilities In close interaction with the projects stakeholders, candidate will understand requirements ,Collaborate with technical IT specialists ,Ensure integration of the new tool with existing enterprise application ecosystem of the bank.
• Contribute in analyzing, resolving and providing technical support ,contribute to maintaining a high standard of delivery quality ,participate in technical discussions and propose solutions based on industry best practices
• Prepare and maintain support functional documentation with process flows, user stories, functional test cases, integration tests etc.

Required Skills:

• Core Banking, Application support, Unix,Java.
• Knowledge on UNIX servers and applications build on JAVA/J2EE in Unix environment.
• Knowledge on WINDOWS servers and applications management WINDOS environment.
• Understanding of Relational Database Systems like Sybase, ORACLE and MSSQL.
• Knowledge on messaging systems such as WebSphere MQ
• Good understanding of DevOps, with experience on at least one of the configuration management tools ,like ansible, Pupet
• Very good understanding of application system design, development, testing, deployment and maintenance.
• Management of requests coming from support, MOE ( Development) , infrastructure Teams ,Coordinating with different Teams ( Mainly Support Teams, Infrastructure Teams ) with primary objective of Keeping Application up and running.
• Minimum experience of 6 years in related field.
• Minimum Degree in related field.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

Job Description

HCL is looking for a strong candidate who can join us as a core member in Trading Floor IT support team with one of our Banking and Finance clients. Prior experience in Trading Floor support would be preferable but not a requirement.

Role:

The IT Support engineer will be working within a team structure to provide world class IT services to HCLs client. The IT Support engineer and the Local IT team will provide a full range of IT related services onsite as well as dispatch, including the support of IT hardware and software related to PCs, laptops, Thin Clients and corporate mobile devices.

Responsibilities:

• Provide onsite hands-on technical support and insightful advice to customers.
• Focus on providing customers with best-in-class support experiences.
• Listen and in take all customer queries, requirements and needs with patience and empathy.
• Educate & share with customers on new technology and processes to enhance technology adaption.
• Provide guidance and training to customers on current technology and IT policies.
• Promote self-help through the use of Knowledge Base and technology specific portals.
• Provide continuous improvement on end user services offered to customers.
• Manage customer expectations accordingly to enhance IT Support experience.

Duties:

• You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
• Provide customers with training and advice on client technologies and updates during service visit.
• Perform IMAC activities.
• Utilize Service Now to record and track all incident related to service calls.
• Work with Local IT team to provide coverage for a full business day.
• Provide written documentations, updates and root cause analyst on IT issues to management as needed.
• Create knowledge articles for new issues discovered where there’re no existing KBs.
• Provide feedback on potential issues or concerns to mitigate risks in the future.

Requirements:

• Diploma / Bachelor Degree in Information Technology or any related field.
• 2 - 5 years of experience.
• Communicative, friendly and reliable.
• Good level of spoken and written English.
• Microsoft Office Products.
• Microsoft Operating System (currently Windows 7, 10).
• Hardware and provisioning (PC/Notebooks/Printers/Smartphones).
• Mac System.
• Security knows how.
• Usage of Ticketing Tools.

Enhanced Technical skills:

• Structure and functionality of IT networks and the components (basic).
• Microsoft Active Directory.
• Mobile Office (VPN-Solution, iOS devices).
• Virtual Desktop troubleshooting(basic).
• ITIL or process know how.
• IT Security (basic).
• Installation/troubleshooting Knowledge of trading platforms (Bloomberg, Reuters) (basic).

Work Hours: 8am to 7pm | Mon - Fri

(Staggered work hours i.e. either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend/OOH Work Requirement:

ADHOC weekend and out of office hours’ activities. Participation for such activities is a requirement for this position. These activities vary from Power Down, network verifications, desk moves, etc. but are not frequent and will be made aware in advance.

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Requirements

To provide onsite Desktop support

Troubleshooting Computer hardware , software and Determine the best solution based on the issues and details provided

Provide on-site support for hardware and softwarerelated incidents,

Perform periodic preventive and corrective maintenance, updates to software/hardware (e.g. anti-virus software)

Deploy and set up hardware, software, and network connectivity of end points.

Individuals who are PUNCTUAL, RESPONSIBLE and good COMMUNICATION/INTERPERSONAL skills

Person with eye for details and proactive problem solver (ability in fast processing)

Good documentation skills

Must be independent, proactive and self-motivated

Requirements:

Preferably at least 2 years and above IT desktop support experience in the similar position

Qualifications

Study at Nitec/Diploma in IT or Computer science related field are in advantage

Knowledge in VMware and Windows 10 Environment (preferred)

Good understanding of computer systems and other tech products.

Job Description of SENIOR TECHNICAL ENGINEER

Company Description

Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences effortlessly on our end-to-end travel platform that is both engaging and interactive. We are developing a Generative AI-powered travel platform that revolutionizes the way people plan and book their trips. Our platform generates personalized itineraries for flights, hotels, and activities in real-time, all powered by AI and integrates seamless live bookings and payments. We are based in Singapore and value innovation, creativity, and customer satisfaction.

Overview

As a Senior Technical Engineer of Alola, you will play a critical role in designing, developing, and scaling our digital travel platform with a particular focus on integrating AI-driven solutions. You will lead the development of high-performance systems and features, including knowledge of vector databases, building intelligent systems that personalize the user experience, optimizing processes, ensuring the delivery of reliable, secure, and user-friendly solutions. You will collaborate closely with product manager, UX designer, and other engineers to solve complex technical challenges and drive AI-powered innovation in the travel industry.

Key Responsibilities

System Design & Development:

• Design and develop scalable, high-performance systems and features for web and mobile platforms, including AI-powered recommendation systems, booking engines, and real-time data integrations.
• Build and maintain robust AI and machine learning pipelines to support personalization, search optimization, and dynamic pricing features.
• Implement and optimize integrations with third-party travel APIs to enhance product capabilities.
• Implement and optimize CI/CD pipelines, monitoring systems, and cloud deployments to ensure continuous integration and delivery.
• Write clean, efficient, and well-documented code, and conduct code reviews to ensure high-quality standards.
• Work with vector databases to develop scalable solutions for semantic search, recommendation engines, and contextual data retrieval.

AI Integration:

• Develop and implement AI algorithms for recommendation engines, predictive analytics, and natural language processing (e.g., chatbots for customer support or virtual travel assistants).
• Leverage machine learning techniques to analyze user behavior, enhance personalization, and improve decision-making.
• Develop and maintain an AI-powered chatbot to handle customer queries, booking changes, and cancellations.
• Work with large datasets to train models, ensuring accuracy, reliability, and scalability.

Leadership & Mentorship:

• Lead the architecture, design, and implementation of our AI-based travel platform, ensuring robust, scalable, and efficient systems.
• Build and mentor a high-performing engineering team, fostering a culture of innovation, collaboration, and excellence.

Collaboration:

• Act as a liaison between engineering, data science, and business teams, ensuring clear communication and alignment of goals.
• Implement and optimize integrations with third-party travel APIs to enhance product capabilities.

Performance Optimization & Security:

• Identify potential bottlenecks and implement improvements to ensure the system can handle a rapidly growing user base.
• Ensure the platform meets data privacy, security, and compliance standards, especially around sensitive user information and transactions.

Innovation & Trends:

• Stay updated on emerging technologies and industry trends to identify opportunities for innovation in travel solutions.
• Advocate for the adoption of AI across the organization, demonstrating its value through successful implementations.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
• 5+ years of experience in software engineering, including 2+ years in AI/ML development.
• Proficiency in full-stack development, with strong knowledge in one or more of the following programming languages: Typescript, JavaScript, Reactjs, Mysql, OpenAI, Python, with experience in AI frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Strong understanding of machine learning, deep learning, and natural language processing techniques.
• Proficiency in building and deploying AI models into production environments.
• Hands-on experience with data processing, analytics, and large-scale data handling.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and AI/ML services.
• Experience working in Agile/Scrum environments.
• Experience with integrating AI into real-time systems, such as recommendation engines, dynamic pricing, and conversational AI.
• Excellent problem-solving skills, with a passion for using AI to address complex challenges
• Ability to work in a fast-paced, start-up environment.
• Experience in the travel industry or e-commerce platforms will be added advantage

Benefits

• Competitive salary and performance bonuses
• Role based in Singapore, with remote flexibility in a hybrid work environment
• Opportunities for continuous learning and professional development
• Access to cutting-edge technologies and industry-leading tool

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)

• Minimum of 2years of experience in desktop application administration and support.

• Strong knowledge of GL OMS trading platforms and SGX applications.

• Familiarity with workflows involving SGX, SSH, and SFTP protocols.

• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.

• Monday to Friday (5-day workweek).

Covid-19 vaccination compliance is mandatory.

Responsibilities:

• Serve as the first point of contact for seeking technical assistance, over the phone, remote connection software, chat, and email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details
• Walk through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in internal ticketing systems.

Requirement:

• Diploma / Bachelor's degree required in Computer Science, Information Systems or equivalent.
• Technical support professional with 3 years’ experience in the IT technical support / Desktop Support focused on end-user support
• Good experience in support and troubleshooting Windows and Mac OS including mobile devices (iOS and Android mobile operating systems)
• Ability to diagnose and resolve basic to moderately complex end-user technical issues
• Experience with setup and configuration of end-user desktop and laptop computer hardware, software, phones and peripherals.Technical Support / Desktop Support Engineer.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641