Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Technical & Training)
• Working Location: Central
• Working Hours: Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Up to $8,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist with reviewing client/audit team working papers on the appropriateness of asset/ liability carrying amounts measured using fair or recoverable values.
• Perform independent valuations for businesses, intellectual property, financial instruments, etc.
• Conduct market and industry research.
• Construct and analyze financial models.
• Develop financial models and establish best practices, workflows, and procedures in related areas.
• Perform financial modelling and forecasting using various methods and tools.
• Review valuation reports for inaccuracies.
• Identify gaps in valuation reports and suggest improvements.
• Understand and apply financial reporting standards; pose relevant challenges and questions on key inputs and assumptions used by management.
• Guide the team in amending reports to clearly articulate valuation conclusions.
• Engage in technical research and consultations, including writing technical publications, reviewing and developing technical working paper templates and training materials, and facilitating/conducting technical training sessions.
• Review and develop training programs, coordinate and conduct training, and monitor CPE hours for audit professionals.
• Participate in other ad-hoc projects as required.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy or equivalent professional qualification.
• At least 5 years of audit experience, preferably from an international public accounting firm.
• A demonstrated deep passion for specialization in technical research and professional training.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

Job Description

• Oversee day-to-day PKI operations, including the issuance, renewal, and revocation of digital certificates.
• Manage certificate lifecycle in both enterprise and cloud environments.
• Monitor and maintain certificate authorities (CA) and related infrastructure, ensuring high availability and security.
• Implement best practices for secure key management, including key rotation, backup, and recovery processes.
• Support cryptographic hardware devices, such as HSMs (Hardware Security Modules), ensuring proper configuration and compliance.
• Identify and resolve issues related to PKI infrastructure, certificates, and cryptographic hardware.
• Provide Level 1/2 support for PKI-related incidents and requests.
• Document troubleshooting steps and resolutions to improve future responses.
• Ensure PKI operations align with industry standards and regulatory requirements.
• Conduct regular audits of PKI systems and assist with compliance reporting.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience:

• Minimum of 3 years in IT with a focus on systems administration, networking, or cybersecurity.
• At least 2 years of hands-on experience with PKI or certificate operations
• Strong understanding of PKI concepts, protocols (e.g., TLS/SSL, x.509), and standards (e.g., FIPS, NIST).
• Familiarity with certificate management tools and software.
• Experience with scripting languages (e.g., PowerShell, Python) is a plus.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills to interact with technical and non-technical stakeholders.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Metta Welfare Association - Youth Employment Support (YES)
Established in 2007, the Youth Employment Support (YES) program equips graduates of Metta School with life skills to foster independence and integration.

Our programs include:
Arts@Metta: Offers visual arts training to increase job opportunities for Metta School graduates with mild intellectual disabilities and/or autism, empowering them with life skills for independence and social integration.
Metta Café: Established in 2014 to provide vocational F&B training for Metta School graduates, helping them build work skills in a commercial environment, promoting independence and economic integration.
ECO@Metta: Combines environmental sustainability and supported employment, where youths with special needs create eco-friendly products, like our multi-purpose orange enzyme cleaner, by transforming food waste into useful items.

Job Title: ECO Officer

Job Responsibilities:

• Oversee the daily operations at ECO@Metta.
• Mentor and coach youth alumni to build vocational skills, promoting confidence and social integration.
• Collaborate on new product development, liaising with suppliers and managing product and retail activities.
• Manage digital marketing, including social media and e-commerce.
• Facilitate CSR events and identify business opportunities through community engagement.
• Ensure quality standards are maintained and handle administrative duties.
• Support fundraising events and any additional duties assigned by management.

Requirements

• Experience working with youth with special needs (preferably in intellectual disabilities or ASD) or in behavioral therapy.
• Strong organization, multitasking, and communication skills.
• Background in product development, retail, or digital marketing is an advantage.

Work Location: Senja or Choa Chu Kang

Working Hours: · Mondays to Fridays: 9:00am to 3:00pm, inclusive of 30mins lunch break

Contract Period: 1 January 2025 to 31 December 2025

Job Description

1.Multimedia Production

• Produce multimedia content for school.
• Provide videography/photography/animation support for coverage of school events and functions and provide editing.
• Work closely with ICT Support Team (i.e. ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff.

2. Multimedia Administration (Support Teaching and Learning)

• Maintain and update school website.
• Provide multimedia support (e.g. photography, video production) to facilitate the delivery of lessons and events.
• Support administration tasks for teaching and learning (e.g. Burning of DVDs/CDs, printing of media resources etc.)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas.

3. Other Support/Duties

• Assist ICT Associate in managing requests from staff.
• Archive, manage and organize the school’s media collection.
• Other duties pertaining to the area of multimedia production and administrative work when assigned.

Job Requirement

Qualifications:

· Minimum requirement of a relevant ITE/Higher NITEC, or equivalent certification on Multimedia knowledge

Experience:

· At least 2 years of experience working as a Multimedia Specialist, preferably in a school context.

· Preferably have experience managing photo-taking or video-taking projects.

Technical Expertise:

· Experience in providing Multimedia Support (e.g. Photography and photo editing, Videography).

Have knowledge to maintain and update website.

EA: 22C1322

EAP: R24124011

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

The candidate must have experience on implementation of treasury related functions and SAP interfaces.

The SAP integration implementation experience is mandatory.

Work Location: Buang Kok

Working Hours: Mondays to Thursdays: 7:30am to 4:45pm, · Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break

Contract Period: From 01 Jan 2025 to 31 December 2025

Job Description

1. System Management:

• Assist in maintaining the Resource Booking Service (RBS).

2. Logistics & Inventory Management:

• Track and manage ICT/AVA resources (e.g., iPads, Microsoft Surface Pro, printers).
• Perform stock-takes and update inventory for audit purposes.
• Maintain repair and loan records for ICT/AVA equipment.

3. Daily Operations Support (AVA & IT):

• Assist in planning and implementing ICT programs (staff development, learning journeys, cyber wellness, etc.).
• Support ICT/AVA infrastructure projects, including vendor management and progress reporting.
• Gather school’s ICT/AVA needs and recommend solutions.
• Implement preventive maintenance for IT & AVA equipment.
• Assist in administrative tasks for the purchase and disposal of AVA/ICT equipment.
• Provide AV/IT support for school events (e.g., online streaming).
• Troubleshoot school-owned and student-owned devices (Chromebooks, iPads, Windows, and iOS).
• Advise students on using devices and online learning systems.
• Support Home-Based Learning logistics and online learning portal systems.
• Set up classroom and exam equipment (e.g., portable speakers).
• Assist with equipment maintenance and troubleshooting in daily operations.

Job Requirement

• Education: Polytechnic Diploma in IT or equivalent.
• Experience: At least 2 years of relevant experience in AV/IT support, troubleshooting (Chrome OS, iOS, Windows), inventory management, and video/photo editing.
• Additional Skills:Knowledge of Chrome OS and Chromebook functionality.
  Strong troubleshooting and support skills for AV/IT equipment in an educational environment.
  

EA: 22C1322

EAP: R24124011

Key Responsibilities:

• Prepare and issue quotations for regional customers for all services managed by Regional office.
• Maintain regular communication and work closely with customers to address their requests on a day-to-day basis.
• Provide quotations for Out of Gauge (OOG) shipments as requested.
• Ensure that Dead Freight contracts and addendums are signed, received, properly filed, and updated, with relevant information communicated to Headquarter.
• Establish and update the Bunker Adjustment Factor rates for Dead Freight accounts on a monthly basis.
• Collaborate closely with the back office for Dead Freight invoice issuance and to obtain Customer Request Reports (CRR) from local offices.
• Coordinate with respective Port of Loading (POL) offices to address any inquiries they may have.
• Handle the quoting, apportionment, and filing of through shipments.
• Generate and analyze data from sales reports for monthly meetings and performance analysis.

Job Requirements:

• Dipolma in Business, Logistics, or a related field in shipping profession is an added- advantage.
• Malaysian & Entry Level candidates are welcome to apply, training will be provided.
• Strong understanding of feeder shipping operations and container logistics.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to build and maintain relationships with clients and partners.
• Results-driven mindset with a track record of meeting or exceeding sales targets.
• Candidate should be equipped with good numeracy skills
• Candidate must be meticulous with details, multi-tasking, possess a positive learning attitude, and be able to cope with the fast-paced working environment
• Proficient in MS Word & Excel

5 days work week (Monday to Friday)

4 hours per day (Either 9am - 1pm OR 2pm - 6pm)

OPERATION
• Assisting in processing for domestic and export order
• Assisting in consolidating and tracking shipments.
• Assisting in overseeing buyer orders, ensure timely execution and delivery management.
• Assisting in managing inventory levels to ensure smooth operations.
• Assisting in the management of social media platforms. (Instagram & Tiktok)

ACCOUNTING
• Assisting in processing expense invoices from vendors

Key Requirements:

• A positive and proactive individual

• Preferably familiar with SAP and social media platforms

• Develop and Implement Information Security Policies:

1. Review, update, and enforce information security policies and procedures to ensure compliance with ISO standards and regulatory requirements.
2. Regularly review and check IT processes, systems, and controls
   

• Risk Management:

1. Identify, assess, and manage information security risks.
2. Identify areas of improvement and recommend corrective actions to enhance compliance.
3. Work with relevant stakeholders to develop and implement risk mitigation strategies.
   

• Incident Response:

1. Lead the response to information security incidents, conducting investigations and implementing corrective actions.
   

• Security Awareness Training:

1. Develop and deliver security awareness training programs for employees.
2. Foster a culture of security consciousness within the organization.
   

Key Responsibilities:

Level 1 Support (Basic Troubleshooting and User Support):

• Provide first-line support for Microsoft Dynamics 365 (CRM) users via email, phone, or ticketing system.
• Troubleshoot basic user-reported issues, including login problems, permissions, and user interface errors.
• Assist with password resets, user account management, and basic configuration issues.
• Create and manage support tickets in the service management tool (e.g., ServiceNow, Jira, ManageEngine).
• Escalate complex issues to Level 2 to external vendors and identify the root cause problems, work with vendors and response within the agreed SLA.
• Conduct routine health checks to ensure the proper functioning of the platform.
• Provide training to users on new features, system updates, or best practices.

Level 2 Support (Advanced Troubleshooting and Configuration):

• Investigate and resolve more complex issues related to Dynamics 365 customizations, configurations, workflows, and data integrations.
• Perform root cause analysis for system errors, performance issues, or failed integrations.
• Handle troubleshooting of Dynamics 365 plugins, workflows, business rules, and custom entities.
• Manage system configurations, including user roles, security roles, permissions, and business units.
• Support data migration, data imports/exports, and resolve issues related to data integrity.
• Assist with the configuration and customization of Dynamics 365 entities, forms, and views to meet business needs.
• Analyze and resolve integration (API) issues with other third-party applications (e.g. HR, Hubspot, legacy systems) or internal systems.
• Collaborate with the development team on custom plugins, scripts, or business logic.
• Perform testing and validation on Dynamics 365 customizations or updates before deploying changes to production.
• Document and maintain troubleshooting steps, known issues, and common resolutions for team knowledge base.

Key Skills & Requirements

Technical Skills:

• Proficiency in Microsoft Dynamics 365 CRM applications (Sales, Customer Service, Field Service, Marketing, etc.).
• Experience with customizations including entity creation, form design, views, dashboards, and business rules.
• Familiarity with Power Automate, Power BI, and PowerApps for automation and reporting.
• Basic knowledge of JavaScript for form customizations and client-side scripting.
• Familiarity with SQL and Advanced Find queries for reporting and troubleshooting.
• Experience with data imports/exports and data integrity issues.
• Understanding of Microsoft Azure and cloud-based deployments of Dynamics 365.
• Ability to troubleshoot Dynamics 365 system performance and user experience issues.

Experience:

• 1-3 years of experience in Microsoft Dynamics 365 support or administration (for L1).
• 3-5 years of experience in Dynamics 365 administration, customization, or technical support (for L2).
• Experience supporting CRM or ERP solutions is a plus.
• Familiarity with integration tools such as Azure Logic Apps is a plus.
• Experience with Power Platform (Power Automate, Power BI) is highly desirable.

Soft Skills:

• Strong problem-solving skills with the ability to analyze complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to communicate technical information to non-technical users.
• Ability to work under pressure and prioritize multiple tasks effectively.
• Strong attention to detail and a customer-oriented approach to service.
• Ability to work independently as well as collaboratively in a team environment.
• Good organizational and documentation skills.

We are hiring a Senior DevOps Software Developer for a project with an International Investment Bank.

The Senior DevOps Developer will take on a hands-on role to:

• Implement all necessary tools to manage the environments, the continuous integration, the continuous delivery, and the processes execution.
• Manage and administrate environments from assembly to production (rules included), infrastructure implementation, and operational usage.
• Execute the maintenance operations, delivery, and environment monitoring.
• Provide L3 support on non-production environments for delivery teams and also on production for support teams.

Job Responsibilities:

• Participate in the automation of the deployment solution
• Participate in environment preparation for testing phases
• Participate in developing tools to simplify day-to-day activities on the program
• Facilitate coordination between program developers and infrastructure engineers
• Ensure continuous improvement and maintenance of the CI-CD pipeline
• Provide investigation help while fostering knowledge and sharing best practices with team members
• Research, design, and develop software
• Analyse user needs and develop software solutions
• Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements

Job Requirements:

• Bachelor Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• Minimum 8 years of experience in DevOps Software development
• 5 years of experience in Java/J2EE development
• Working experience with DevOps Methodology; with minimum 5 years of hands-on experience in Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Kibana, Jira
• Good to have grid computing experinece
• Some basic understanding of finance and investment banking, knowledge in Market Risk is an advantage

Keen to explore more? Please reach out to [email protected] with an updated CV for a detailed discussion.

Overview

This position is primarily responsible for providing logistical support to the Activities/Athletics Directors. This position requires the ability to complete varied and complex office duties, sometimes working under pressure. The associate often gives the first impression of the office thus, an outgoing, helpful, pro-active and enthusiastic personality is required. It is expected that the secretary will assist other faculty/staff/students/parents as necessary and as workload permits.

Responsibilities:

• Represent the school and department to the public, parents and students with a cheerful, relaxed and respectful personality regardless of the situation.
• Provides logistical support to the two Activities & Athletic Directors.
• Provide support (communication/assistance) to coaches, sponsors and students in relation to their chosen activity.
• Assist AD office with the maintenance of schedules and other communication platforms such as on websites, posters, daily bulletins and social media.
• Flexibility with work hours when required for some events, games, performances on later afternoons, evening and weekends
• Maintains strict confidentiality of all personnel matters.
• Lead the management of uniforms – handing out, collecting, washing/drying/storing with support from the Activities & Athletics Directors and Admin Associate
• Coordinate all facilities bookings for current and upcoming school year
• Support SAS awards nights.
• Assist in details pertaining to IASAS events and exchanges that are to be held at SAS.
• Assist with work requests and work orders for the department.
• Provides “Lost & Found” services in the office.
• Liaises with the IT Department for tech needs for activities.
• Liaises with the Facilities Department for set-up custodial services.
• Assists in the preparation of Athletic Contracts and the Athletic Handbook.
• Ensures compliance with all school’s policies and procedures as related to the job responsibilities of this position.
• Performs other duties and functions as assigned by the Activities & Athletic Directors.

The above job description is only indicative of the broad set of duties and responsibilities. Distribution of tasks is assigned by the supervisor. Other tasks may be assigned on the job, as deemed necessary by the supervisor.

Qualifications and Attributes Required:

• Diploma from a recognised polytechnic in Singapore (or equivalent)
• Excellent organizational and office management skills
• Demonstrates competence in computer applications for the Google suite along with an interest in learning new applications
• Excellent interpersonal skills and ability to handle multiple responsibilities and priorities concurrently
• Ability to work in a fast paced and sometimes high pressure environment
• Good English communication skills, both written and oral
• Positive work attitude and initiative
• Ability to work cooperatively and provide assistance as necessary to other team members

Our client is a leading educational institution, providing a holistic education based on the UK National Curriculum.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Main Responsibilities

The primary function of the Deskside IT Support (Mac) role is to support users and workstations, maintaining and troubleshooting systems as required, with the aim of providing a stable and fully functioning environment, either onsite or remotely.

• Deploy and maintain new workstations
• Provide technical support for desktop issues
• Support VIP members of Hogarth
• Assist users in Joint Ventures, liaising with Hogarth Production Support to ensure the site is fully supported
• Document and update documentation on standard procedures
• Escalate and formally report faults to specialist engineers (including third party support when required)
• Working with standard application suites and custom workflow tools at Hogarth (detailed below)
• Maintain meeting rooms’ A/V equipment
• Technical support for in-house agency facilities
• Adobe Creative Cloud support
• Microsoft Office support

Additionally, provide first line support for Hogarth staff and clients that utilise Hogarth's applications, ensuring concise and accurate logging and management of all incidents and requests reported to the online service desk. Ensure tickets are resolved to the highest quality within agreed service levels whilst meeting customer expectations. Resolve first line issues and use the appropriate escalation channels if unable to provide a fix.

Specifically;

• Monitor service management system activity and log / acknowledge incidents and service requests, allocating appropriate category and priority definitions
• Respond against defined Service Level Agreements and Key Performance Indicators and ensure that appropriate and timely responses are provided
• Complete first line investigation and diagnosis, updating incident records as necessary
• Carry out, and report on daily system health checks for all supported applications
• Triage incoming incidents and escalate problems to 2nd and 3rd line support teams, engaging external advisory and technical operations partners where necessary
• Resolve incidents and service requests and deliver appropriate, timely and accurate communications for internal use and for client distribution
• Participate in major incident events, adhering to defined best practice
• Review incidents and identify trends and underlying problems, ensuring that they are referenced, logged and tracked in appropriate systems
• Maintain the Knowledge Base, updating documentation where appropriate
• Weekend on-call coverage rota for Major Incidents (P1’s and P2’s)

Qualifications and Experience

Essential Experience & Skills

• Good experience of macOS support
• An excellent working knowledge of technical support for desktop issues
• Effective problem solving, able to recognise root causes and identify ways to overcome them
• Good working knowledge of Adobe Creative Cloud
• Quick learning skills with information retention and a good technical aptitude/ability
• Confidence to deal professionally with staff at all levels in the organisation
• Service focused "can-do" attitude
• Excellent administration and organisation skills
• Excellent communication, interpersonal, team working and multi-task management skills along with time management
• Self-motivated with the ability to work autonomously but also to contribute as a team player
• Ability to communicate technical information in a user-friendly way
• Positive attitude towards problem solving and tight deadlines
• A commitment to service improvement with a customer focused attitude

Desirable Experience & Qualifications

• Previous work experience within an advertising agency/post production facility
• Knowledge of media types and file formats
• ITIL V3 Foundation
• Knowledge of JAMF Pro
• Knowledge of Apple Remote Desktop / Microsoft Remote Desktop
• Apple Certified Support Professional (ACSP)

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• IT END USER SUPPORT IS MANDATORY
• Troubleshooting the PC's, LAPTOPS, PRINTERS,
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

Work Location: Seng Kang

Working Hours: Mondays to Thursdays: 8:30am to 5:30pm, Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break

Contract Period: From 1 January 2025 to 31 December 2025.

Job Responsibilities:

1. Handle telephone calls, emails, and walk-in inquiries (vendors, parents, students, general public) and manage receipt of deliveries.
2. Provide support to teaching and administrative staff by assisting students and parents with information. Be present on curriculum days (except approved leave).
3. Ensure smooth communication within the school and proper transmission of necessary information.
4. Attend to minor student injuries/accidents and maintain injury/accident records.
5. Assist with administrative tasks such as filing, data entry, updating student attendance, and collecting forms.
6. Maintain counter cleanliness and ensure the reception area is neat and tidy. Assist with contacting parents, students, teachers, and vendors.
7. Support school programs and initiatives (e.g., P1 Registration, Orientation, Temperature Taking Exercise).
8. Assist with any other ad-hoc duties as assigned by the school.

Qualifications, Skills & Experience:

1. Proficient in reading, writing, and speaking English.
2. Knowledge of Mandarin, Malay, or dialects is a plus.
3. Able to work independently.
4. Strong team player with initiative.
5. Pleasant personality with a positive, cheerful attitude.
6. Enjoys working with children, showing patience and empathy.
7. At least 1 year of experience in receptionist duties.
8. Prior experience in a school setting is an advantage.
9. Familiarity with MS Office for administrative tasks is preferred.

EA: 22C1322

EAP: R24124011

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

PLC/SCADA Project Engineer - European Engineering MNC

2 years contract

Salary: $5500 max

5 days work week

8am - 5pm

Location: Tuas

Job Scope:

• Reporting to lead engineer and project manager.
• Directly involves in the Technical meeting with customer, analyze customer inputs and understand the requirements, such as Technical Specification, IO list, etc.
• Raise Technical Queries and clarification to customer.
• Develop drawing/documentation as required for the project; and work together with lead engineer for document submission.
• Together with lead engineer to design and develop 800xA Object Library.
• Develop test plan and procedures.
• In the absence of lead engineer, able to take the leadership and ownership.

Job Description:

• To lead the BIM team and monitoring the work progress.
• Prepare project models and construction documents using BIM software.
• Establish project workflows throughout all project phases.
• BIM project set-up and continued project administration.
• To be responsible for clash co-ordination & BIM co-ordination on construction site.
• Prepares and update Revit Model (Co-ordination drawings).
• Prepares 2D and 3D shop drawings and as-built drawings.
• Liaise with Project Document Controller for accurate data transfer.

Job Requirements:

• Possess BIM certificate.
• 5 years' working experience as a BIM Engineer.
• Software knowledge required: Revit Certificated specialist, Navisworks.
• Excellent communication and problem solving skills.
• Experience in adoption of BIM processes in large construction projects from tender to completion of project will be an advantage.

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

You will be responsible for leading and executing testing efforts, developing and maintaining test strategies, and collaborating with cross-functional teams to ensure the delivery of high-quality software. You will leverage your expertise in testing methodologies and automation to drive excellence in our testing processes.

Responsibilities:

Test Planning and Strategy

• Lead the development of comprehensive test strategies and plans in collaboration with stakeholders.
• Define test objectives, criteria, and priorities based on software requirements and business goals.
• Ensure alignment of testing efforts with project timelines.

Test Execution

• Execute hands-on testing, including manual and automated testing, to verify software functionality, performance, and security.
• Conduct rigorous regression testing, exploratory testing, and user acceptance testing (UAT).
• Review and approve test cases and test scripts for accuracy and coverage.

Test Automation

• Develop and maintain automated test scripts using industry-standard tools and frameworks.
• Champion test automation best practices and contribute to the growth of automation coverage.
• Continuously improve the test automation infrastructure for efficiency and scalability.

Defect Management

• Establish and maintain a defect-tracking system.
• Ensure defects are documented, prioritized, and resolved in a timely manner.
• Communicate defects and testing progress to stakeholders.

Collaboration and Communication

• Collaborate closely with software developers, product managers, and other stakeholders to resolve issues and improve product quality.
• Communicate testing status, results, and recommendations to senior management.

Test Documentation

• Create and maintain test documentation, including test plans, test cases, and test reports.
• Ensure that testing documentation is up-to-date and accessible to the team.

Requirements:

• Proven experience as a Software Test Engineer, with a focus on automation and leadership.
• Strong knowledge of software testing methodologies, tools, and best practices.
• Proficiency in programming/scripting languages (e.g., Typescript, Svelte, Golang).
• Extensive experience with test automation tools and frameworks (e.g., Playwright, Testify, Selenium).
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• ISTQB or similar certification is a plus.

Infrastructure Engineer

• A minimum of 5 years of experience in Banking Infrastructure environment.
• Monitor the health of the Linux, Windows, AIX, VMware servers through both automated and manual processes.
• Perform server hardware maintenance and upgrades.
• Timely action to resolve or escalate to the next level for investigation.
• Great knowledge in handling incident, change management process.
• Install, configure, and maintain servers in a Linux, Windows environment.
• Maintain documentation for procedures, configurations, and programs.
• Good knowledge of the fundamentals of VMware ESX and related technologies.
• Excellent communication and collaboration skills.
• Great organizational, time management, and problem-solving skills.
• Availability to resolve urgent environment problems outside of business hours.
• 24/7 support require to handle BAU Operations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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