Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities

• Follow up on renewal agreement with existing tenants

• Maintaining and updating tenant’s work pass and passport

• Advertising for vacant rooms

• Arrange appointments with prospect tenant for room viewing

• Ad-hoc duties when assigned

Job Requirements:

• Able to work independently

• Good in English and Mandarin

• Good in Microsoft Excel & Word

• No experiences required

• Only for Singaporean

Role:L3 Production Support

JD:

Description:

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:
• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

Job Description

• To attend a meeting with the consultant/architect
• To supervise and check on-going projects
• To lead a team of skilled workers on structural building works
• Perform other duties as assigned by Management

Requirements

• A Bachelor's Degree or Post-Graduate Degree in Civil or Electronic Engineering from recognised Unversity or Institution.
• Min. 5 Year(s) of practical experience in the execution of specialist building works of Electronic. (whether in Singapore or overseas)
• Track records to show previous projects that took charge.
• Knowledge of relevant Statutory requirements and compliances.
• Familiarity with rules, regulations, best practices and performance standards.
• Good interpersonal skills to communicate with people of all levels.
• Proficient in Microsoft Office and Project.

This is a temporary hourly-rated position attached to a Community Club in the North East.

Duration: 1 year

Job Scope

-Provide administrative support to the Constituency Office (CO) and the grassroots organisations (GROs).

-Answer enquiries from members of the public and keeps abreast of all activities, courses and events available at the community club and other local matters.

-Assist in the smooth operation of the CO.

Requirements

-IT savvy

-Candidates awaiting further studes (e.g. in university) may apply

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF Days: 1 weekday and either weekend

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992

Email resume: [email protected]

We are looking for talented ladies looking to learn and work with our energetic team. The position is open for both Full-time (1pm to 7 pm) for 5 days per week or Part-time (3pm to 7 pm) depending on candidate's profile and ability to commit time.

Background Summary

We run 10 enrichment centres across Singapore (www.rootsabacus.com). Looking for a suitable candidate willing to commute to our main office located in Marine Parade/ East Coast.

Responsibilities and Duties

Student, teachers and parent coordination manage classroom, responding to enquires. Candidate will be provided with training.

Qualifications and Skills

Good in spoken and written English, presentable and pleasing personality comfortable to engage with children between 5 to 14 yrs. Prefer candidates with prior teaching, parent, child management and Microsoft Excel.

Job Types: Full-time or Part-time, Permanent

Salary: $1,800.00 - $2,000.00 per month(full time). For Part-time to be hourly based

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector

Senior HDB Resident Technical Officer

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with architectural, Civil & structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS)

4) Preferable with prior experience in HDB projects.

Onsite Support Engineer (L3)

Requirements:

• Degree/Diploma in IT or Equivalent
• Minimum 7 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR30458

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oraclem MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Summary:

We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrative support, managing various tasks, and assisting with bookkeeping and payroll duties. The ideal candidate is a proactive problem solver with excellent organizational and communication skills.

We are a company committed to the growth and development of our employees, offering mentorship and support to equip our staff with the skills and knowledge for career progression.

Key Responsibilities:

Administrative Support:

• Provide general administrative support such as handling phone calls, emails, and office correspondence.
• Maintain and organize office files, documents, and records.
• Other ad hoc admin duties.

Bookkeeping and Payroll:

• Assist with bookkeeping tasks, including data entry, expense tracking, and invoice processing.
• Collaborate with the finance team to ensure accurate and timely payroll processing.
• Prepare GST and financial reports as needed.

Operations Assistance:

• Assist in coordinating office operations, including ordering supplies and maintaining office equipment.
• Support the onboarding process for new employees by providing administrative and logistical assistance.
• Assist in daily office and company operations needs.
  

Client and Vendor Communication:

• Interact with clients, vendors, and partners professionally and promptly.
• Handle inquiries and resolve issues or redirect them to the appropriate team members.
  

Qualifications:

• Proven experience in an administrative support role.
• Strong proficiency in office software and bookkeeping software would be advantage.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Able to work independently without supervision.
• Basic knowledge of bookkeeping and payroll processes is a plus.
• High density personality.

Additional Information:

• This position may require occasional overtime or flexibility in working hours.
• Training will be provided on company-specific software and processes.
• Will be moving office to Wcega Plaza, Bukit Batok in June 2024

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

Description:

Mechanical Work

• Supply, Installation and Commission (SIC) of brine supply system including pumps and pipe works from TDP to RNDF.
• SIC of screened seawater supply system including pumps and pipe works from TDP to RNDF
• SIC of wastewater discharge system including pumps and pipe works from RNDF to TDP.

Electrical Work

• Modify of 22kV switchgear spare panel to transformer panel at TDP’s 22kV Substation.
• Supply & lay 22kV transformer cable from TDP to RNDF. It includes excavation and reinstatement of roads and reinstatement.
• SIC of a containerized electrical house, from the product range of the manufacturer to house both the new 2 MVA transformer and Low Voltage Switchgear (LVSG)

Requirement:

• The candidates shall have about 3 years of relevant engineering experience as an RTO in the supervision of construction works preferably in water and/or wastewater infrastructure projects, and about 2 years or equivalent, have the necessary certification from BCA for construction supervision works.
• They shall be able to work irregular hours when the need arises.

Onsite Support Engineer (L2)

Requirements:

• Degree/Diploma in IT or Equivalent
• Minimum 4 – 9 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION:

- To support the Senior Technical Manager to manage the technical operations of a fleet of tankers.

- Overseeing the daily operations of maintenance and repair, survey schedules and docking.

- Manage financial budgets and cost control for maintenance, repairs, stores, modifications, and dry docking while ensuring compliance with industry, Class, International and statutory regulations of ISM/ISPS/MLC.

- Update record of class status and liaise closely with Classification Societies / Suppliers / Contractors on day to day operations.

- Manage all technical matters and ensure that safety is being given the highest priority.

- Monitor, coordinate and attend to vessel for oil major inspections, TMSA, statutory surveys, related matters and follow-up.

- Incident / Accident Investigation and Reporting.

- Maintain close communication with the vessel management team, and lead, develop and coach assigned senior officers on all matters (safety, technical, cost, leadership).

- Conduct appraisal of crew member, brief crew on organisational policies, documentation, and procedures.

REQUIREMENTS

- Possess sea-going work experience as Marine Engineer on tankers

- Possess MOT Engineer Certification either class 1 or class 2 will be an added advantage.

- Has at least 3 years of experience and proven technical ability as technical superintendent or similar position.

- Planned maintenance system experience

- Has good organizational skills with hands-on approach in technical trouble shooting and problem solving.

- Has good interpersonal and communication skills, both verbal and written

- Independent and resourceful. Able to work under pressure to meet deadline.

- Ability to travel within short notice as required.

Role: Customer Technical Support Engineer

Work Location: Yishun (need to travel within Singapore)

Job Scope:

• Providing technical support on both hardware and software for products such as library system / equipment at clients’ locations islandwide
• Work with Engineers / professionals in the implementation, testing and user acceptance of products
• Conduct regular inspection, analysis and troubleshooting of systems and equipment including running tests and interpretating results / recommending effective solutions or recommendations
• Sourcing / negotiation with suppliers for parts and clients on replacements
• Writing of reports including conducting basic user guides, safety regulation and preventive maintenance plans
• Be the point of contact for all faults raised, logging and attending to the issues within stipulated timeline
• Any other tasks as assigned

Requirement:

• Nitec / Diploma / Degree in IT / Electrical / Mechanical / Mechatronics / Engineering related field of studies
• Proficiency in IT technical skills and resourceful in solving technical issues
• Customer focused and a good team player with a high level of responsibility and commitment
• Willing to be on standby due to operations needs

Interested candidates, you may WhatsApp resume to (65) 89157155 or email [email protected] for application processing.

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd / Tay Yeow Ling

Co. Reg. 201313178M│ EA Reg. R1328207

JOB DESCRIPTIONS:

* To assist the Senior Technical Manager to manage the technical operations of a fleet of tankers.

* Overseeing the daily operations of maintenance and repair, budgeting survey schedules and docking.

* Update record of class status and liaise closely with Classification Societies / Suppliers / Contractors on day to day operations.

* Ensure compliance to the statutory requirements of ISM/ISPS/MLC.

* Monitor, coordinate and attend to vessel for oil major inspections, statutory surveys, related matters and follow-up.

* Incident / Accident Investigation and Reporting.

REQUIREMENTS

- Possess sea-going work experience as Marine Engineer

- Possess MOT Engineer Certification either class 1 or class 2 will be an added advantage.

- Has good organizational skills with hands-on approach in technical trouble shooting and problem solving.

- Independent and resourceful. Able to work under pressure to meet deadline.

- Ability to travel within short notice as required.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages a programme, either mentoring and tutoring programme for upper primary/lower secondary school students who are academically weaker or play-based programme which facilitates the learning of pre-schoolers. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

Job Description

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

Job Description & Requirements

• Responsible for the installation and daily support operations of client platforms to meet agreed business needs & service levels.
• Provide IT support to business users in a timely manner
• Perform & attend to service request related to client platforms.
• Perform System & Network troubleshooting
• Respond promptly to incident, investigate & provide quality resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/deployment/upgrade project.
• Maintain and update documentation of procedures and configurations

Requirements:

• Nitec/Higher Nitec / Diploma in an IT-related discipline or Relevant qualification in Information Technology or related fields
• At least 2 years of experience in a support role
• Excellent technical support skills with good knowledge of hardware and software
• Knowledge & experience on Network Infrastructure
• Knowledge & experience on Microsoft Windows & Office suite
• Knowledge & experience on Windows Server, Active Directory and Group Policies
• Experienced in network/system installation, setup, configuration, migration and related end user issues
• Ability to troubleshoot and resolve all IT problems with minimum supervision.
• Ability to provide Helpdesk level support on phone, email and on-site
• Ability to work well with people
• Positive working attitude, self-motivated & proactive
• Independent, able to work with minimum supervision
• Ethical minded, professional & responsible
• Strong customer-oriented mindset
• Good communication in both English & Mandarin

Able to start work immediately or within short notice

Regret that only Singaporean or Singapore Permanent Resident will be shortlisted