• provides support to the accounting department by handling general accounting tasks on a daily basis.
• include preparing financial statements, issuing receipts and invoices and updating the financial database.

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunities, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspectives.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more efficiently and successfully by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking which is vital for our business and our clients.

What We Offer

Reporting to the Global Head of Solution Specialists, this highly visible role is ideal for a motivated individual who enjoys creating and delivering tailormade presentations to key decision-makers (senior leadership, C-level) as well as mid-tier associates and has a proven track record to read an audience and build trust, confidence, and credibility among strategic partners and prospective clients. Our Solution Specialists act as eVestment’s top promoters by actively showcasing and selling our products to the broader community within the APAC region, while coordinating these efforts with eVestment's regional Sales Representatives and Client Success Managers.

The Senior Sales Support Specialist is an expert in eVestment’s Asset Manager and Asset Owner solutions and is expected to design tailored business cases for prospects, demonstrating and quantifying the value of working with eVestment. You are relied upon for outstanding technical knowledge and will educate and update the regional Sales Representatives and Client Success Managers with sufficient product knowledge to assist in the overall sales and post-sales efforts. You will also actively contribute to marketing, product development, and strategy for eVestment’s Asset Manager and Asset Owner solutions.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with a global impact we create.

In return, you will receive a competitive salary package, incredible private health insurance, employee stock purchase plan, a global mentoring program, counseling through our Employee Assistance Program, gym sponsorship and more.

What You Will Do

• Having in-depth expertise, use skills to contribute to resolutions on critical issues and design matters
• Contribute to issues that impact design success, products or technologies, build formal networks with key decision makers
• Act independently to determine objectives and approaches to critical assignments, serves as a mentor to others and advocate best practices
• Prepare and deliver tailored presentations to prospects and clients every day
• Partner with the Sales team to identify, develop and close new business opportunities
• Work closely with Client Success Managers through the onboarding of new clients and post-sale engagements to improve client retention
• Participate in conferences and client events to promote eVestment’s portfolio of solutions
• Travel within the APAC region for key prospect and client meetings as needed
• Work with product and strategy teams to enhance solution design and value proposition
• Offer product knowledge and expertise to the overall organization

What We Expect

• Bachelor's degree or equivalent experience in a related area such as Finance, Business, or Mathematics
• At least 5 years of direct sales or technical sales experience
• Ability to communicate clearly and professionally at all levels
• Ability to work in a fast-paced environment and meet tight deadlines
• Outstanding customer management and presentation skills
• Knowledge of financial markets and/or FinTech industry
• Willingness to travel (domestic and international)
• Highly proficient with MS Office, especially PowerPoint

What Would Be Helpful

• Proficiency in Mandarin, Cantonese and Korean
• Shown experience working with subscription-based technology, SaaS, or at an asset management or investment consulting company
• A CFA qualification or a finance-related postgraduate degree

Does It Sound Like You?

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you.

Our work arrangement is hybrid. You will be coming into the office just 2 days per week.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

As a Technical Consultant within the Integrations Technical Solutions org; you will provide technical support for Integrations across LinkedIn’s suite of Enterprise products over multiple channels of communication – Chat, Email and Phone, putting our customers and partners first to deliver the best support experience possible. ETS Technical Consultants are responsible for product implementations, and escalations, leveraging advanced technical skills and deep product knowledge to resolve customer requests and issues.  You will work closely with the Tier 3 support team and engineering to escalate production bugs, providing all of the information and data needed to quickly implement and analyze issues.  You will also have the opportunity to work closely with the Engineering and Product teams to participate in helping improve the quality of LinkedIn's products.  You are a great fit for this role if you are laser-focused on helping your customers, an awesome problem solver, and capable of diving deep and learning quickly to master a wide array of products.

Responsibilities:

• Implement and/or troubleshoot customized Integrations solutions for clients in collaboration with internal sales partners and customer success managers; document and subsequently update the setups reactively
• Work across multiple ETS Lines of Businesses – LTS, LLS, LSS or LMS Dev Support
• Leverage strong problem-solving skills to prioritize, escalate, report, and track incidents to closure for issues and bugs within job wrapping and LinkedIn talent solutions integrations
• De-escalate customer situations with sound technical knowledge, impeccable customer service etiquette and expectation setting with external and internal audiences
• Serve as the SME and customer contact for the technical case working with Tier 3 and Product Operations managers as they work to fix issues or implement functionality
• Work with Engineering, Product Management and Business Development as needed on certain partner specific aspects or code level changes
• Identify opportunities to empower Tier 1 support through training and tools to resolve issues as quickly as possible
• Work within a queue support model with a focus on SLA, Time To Resolve, and Customer Satisfaction targets
• Drive improvements in our support processes, systems & technologies to increase productivity and business process excellence. Including, but not limited to - collaboration sessions with Tier 1 and Tier 3 support, helping Product to understand customer voice, and keeping cross functional stakeholder teams updated on Support performance and process

Qualifications

Basic Qualifications:

• 2+ years of experience in Technical Support or Technical account management supporting a product/solution utilizing multiple communication channels (email, chat and phone)
• 1+ year experience with ANY scripting/querying or programming language, web protocols and/or developer tools like but not limited to (SQL, HTML, Java, C++, API, PHP, JavaScript/JSON, Postman, Python, JS Console, and Terminal )

Preferred Qualifications:

• BA/BS degree in Computer Science, Computer Engineering or a related technical field
• Outstanding oral and written communications; ability to effectively communicate complex subject to influence decisions
• Experience with interacting with diverse groups of technical and non-technical individuals in an Enterprise environment
• Experience collaborating cross functionally to build out new processes, automation and communications
• Comfortable working with ambiguity to provide clarity; resilient within a dynamic environment
• Experience with SQL, HTML, JavaScript/JSON, Postman, Python, JS Console, and Terminal (curl, logs, local server setup)
• Understand API fundamentals
• Experience with troubleshooting technical issues using browser-based developer tools
• Experience with UNIX commands and cURL
• Familiarity with issue management systems such as JIRA or Bugzilla
• Familiarity with CRM systems such as Salesforce or Dynamics
• A proven track-record of exceeding performance targets
• Ability to be results-oriented and direct experience in utilizing data to identify critical trends

Suggested Skills :

• Technical Support
• Escalation Management
• Customer Support
• Web Protocols
• Programming Languages

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing an operations team to operate two open cycle gas turbines and the associated auxiliaries and ancillary equipment of the power generation station.

We are inviting applicants for the positions of Technical Officer (Operations) who shall report to the Shift Charge Engineer (SCE)/Assistant Shift Charge Engineer (ASCE) (Operations) and be responsible for supporting him in the day to day operations of the power station/plants.

As a member of the operations team, you will be assigned to oversee the execution and coordination of plant related works. You will operate the plant in a safe, efficient and timely manner in accordance with established guidelines and to meet output requirements; performing trouble-shooting on the plant and its associated auxiliary and ancillary equipment; evaluating and recommending plant and equipment process improvements to achieve maximum availability, reliability and efficiency.

The Technical Officer shall support the Operations team in the following:

Responsibilities:

• Responsible for proper and efficient operation of gas turbine, generator and its auxiliary systems and ancillary systems as assigned by SCE/ASCE in-charge.
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Prepare, maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, e.g.ISO 9001, ISO 14001, etc annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Raise work orders, carry out isolation/de-isolation works to facilitate the issuance of Permits-to-Work to maintenance departments or their subcontractors in accordance to existing regulatory requirements.
• Carry out routine plant inspections and tests during shift duty.

Requirements:

• Education in Engineering
• Minimum 2 years’ operation experience in a power plant or related industries. Fresh graduates are welcomed to apply.
• Willing to do rotating 12-hour shift work.
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT is provided)

Interested candidates, please forward your detailed resume, including last drawn salary, expected salary and date of availability to : [email protected]. Only shortlisted candidates will be notified.

Upon commencement, suitable employees will have opportunities for cross-training.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”) or to [email protected], you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Asset Management, Singapore and Southeast Asia Sales Support, Analyst

The Business:

J.P. Morgan Asset Management ("JPMAM") provides investment management products and services to institutional and individual investors worldwide. It offers a complete spectrum of investment strategies - from equity, fixed income, Multi- Asset Funds to Alternatives such as Infrastructure, private equity, real estate and hedge funds.

The Singapore Funds Business sells investment products through non-affiliated intermediaries (for example securities firms, banks, financial planners, insurance companies) who, in turn, sell these products to individual investors.

Singapore Institutional sales and Southeast Asia Funds and Institutional Sales sells investment products to Asset Managers, Sovereign wealth funds, Pension, endowments, Insurance companies and Central banks in Singapore and Southeast Asia.

The Role:

• The individual will be part of the Sales Support team and directly supporting the Singapore and Southeast Asia sales teams.
• Activities of the Sales Support team include preparing and disseminating business, product and market reports / analysis and to ensure that the documents are cleared for external dissemination.
• Coordinate and collaborate with other functional areas to handle client enquiries and Request for Information/Request for Proposal.
• Assist in coordination and logistics for sales events, training, seminars and coordinate with internal parties for all related materials.
• Maintain records and various logs for the sales team.
• Assist in administrative tasks

Qualifications:

• Bachelor’s degree or equivalent in Business or Finance or other related discipline.
• Demonstrate a comprehensive understanding of investment products and business nuances
• Strong analytical and organization skills to operate in a fast-paced environment.
• Good interpersonal skills on servicing and ability to maintain and deepen relationship
• Knowledge in Morningstar Direct, Bloomberg and Salesforce would be an advantage
• Flexibility to work evenings and/or weekends, as required by event schedules.

Work & Responsibilities:

1. Performs all works assigned by the Project Director/Associate/Architect/Team Leader to meet the established project objectives (quality and standards) diligently.

2. Reporting to Project Associate/Director on all matters pertaining to design, technical and building code issues.

3. Assist in documentation during Conceptual & Detail Design Development stage.

4. CAD or manual drafting of sketch drawings.

5. Understanding & applying Building Regulations as directed by the Project Associate/ Architect.

6. Able to support, prepare and co-ordinate Autocad / BIM drawings for authorities' submissions via Corenet / Portal

7. Liaising with Consultants on matters of design & technical co-ordination issues and building regulations.

8. Attending Consultants/Site Meetings on matters of design & technical co-ordination issues and building regulations.

9. Works and coordinates with fellow team members on collective assignments.

10. Familiar with local code, regulation, and authority submission

Requirements:

• Diploma/ Degree in Architecture / Interior Design or related field.
• Proficiency in AutoCAD, Revit (or other relevant design software). PowerPoint and sketchup for presentation will be advantaged.
• Ability to adapt to changing project demands and deadlines.
• Ability to work in a team environment
• Excellent communication and interpersonal skills.
• Experience in all aspects of Design from concept through construction will be an advantage.
• Possess excellent technical design skills with an eye for details.
• Keen eye for aesthetics, sensitive in details design with a good knowledge of building materials.

Minimum 5-8 years relevant working experience will be preferred.

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform.

WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement.

Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.

The Role: The Singapore office is seeking a Workplace Support Administrator. In this role, you will help to provide administration support and office operations alongside the Office Manager.

The Workplace team champions the workplace experience, office operations, employees’ engagement program, food and beverage operations, communications, workplace-related projects and ad-hoc projects for both internal and external customers.

• Serve as first point of contact for visitors and reception for guests and contribute to the organizational development as brand ambassador with focus on hospitality and operational excellence.
• Coordinate meetings and calls; booking and preparation of meeting rooms, helping to prepare and share agenda ahead of time.
• Work with building management and external vendors to ensure adequate maintenance of office premises and timely servicing and repair of all office equipment.
• Lead full suite of business travel arrangements, including but not limited to booking of flight tickets, visa application, transport and accommodations for internal and external customers.
• Partner with HR and IT in onboarding and off-boarding process for new hires and exiting employees.
• Support in recruitment activities where required such as, liaison with vendors on campus recruitment materials, transportation, etc.
• Assist, and implement creative office social engagements that adds to an amazing workplace environment and vibrant culture.
• Monitor, control, and procurement of pantry and office supplies.
• Organizer of team lunches and all other F&B related events.
• Other duties & tasks as delegated.

This is an excellent opportunity for the very driven candidate to be part of a multinational investment firm that has office globally. This organization offers a great work environment and growth.

What You'll Bring:

• At least a diploma from recognized colleges and institutions
• At least 3 years’ of relevant administration experience
• Proficient in the use of all Microsoft Office tools
• Hands-on with a can-do, positive attitude
• High level of attention and accuracy on detailed work tasks, superb organization skills with ability to prioritize, manage multiple projects and meet tight deadlines
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners
• Ability to work independently and as an integral member of the team
• Self-motivated with ability to work well under pressure and adapt to changing priorities in a fast-paced environment

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

Job Title: Data Warehouse Support Engineer - 1 Year Contract (with 12 days Annual Leave)

Job Description: We are currently looking for a skilled Datawarehouse Support Engineer to join our team on a one-year contract basis. As a valued member of the IT BAU team, you will be instrumental in maintaining the Enterprise Datawarehouse (EDW) system, ensuring its availability, and facilitating timely delivery of datamarts to various business units, including Finance, regulatory, and Campaign.

Key Responsibilities:

• Provide continuous support for the Enterprise Datawarehouse (EDW) system, ensuring its stability and meeting Service Level Indicators (SLIs) for system availability and batch deliverables.
• Address inquiries from different business units promptly, offering timely updates on production status and progress in issue resolution.
• Optimize applications and systems to enhance performance and accommodate higher volume throughput.
• Review technical and functional solutions to ensure alignment with IT standards.
• Perform impact analysis for enhancements/projects affecting supported systems.
• Identify underlying issues, propose solutions, and ensure timely resolution within SLAs.
• Assist in software/platform/database upgrades for relevant systems.
• Collaborate with delivery teams to ensure smooth transitions from projects/enhancements to BAU mode.
• Effectively manage incidents, problems, and service outages.
• Participate in Disaster Recovery and Business Continuity exercises.
• Monitor server performance, capacity, utilization, and health.
• Work closely with cross-functional teams within IT and Business to drive independent outcomes.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Diploma in social service or related discipline with no experiene is welcome to apply

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will guide customers with platform architecture, migration strategy and analyze cost/performance benchmarks to help them train and serve ML models at scale. You will work closely with cross-functional AI teams, Product and Engineering, Infrastructure and Kubernetes specialists to remove roadblocks and shape the future solutions for customers.

Qualifications

JOB RESPONSIBILITIES

• Be a trusted advisor to customers, helping them understand and incorporate AI accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Google Cloud AI optimized infrastructure.
• Demonstrate how Google Cloud is differentiated, highlighting the power of accelerators by working with customers on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and bench-marking.
• Build repeatable assets to enable other customers and internal teams.
• Influence Google Cloud strategy at the intersection of infrastructure and AI/ML by advocating for enterprise customer requirements.
• Travel to customer sites and events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 5 years of experience with cloud infrastructure.
• Experience building and operationalizing machine learning models.

PREFERRED QUALIFICATIONS

• Experience training and fine-tuning large models (i.e., image, language, segmentation, recommendation, genomics) with accelerators.
• Experience with performance profiling tools (i.e., Tensorflow profiler, PyTorch profiler, Tensorboard).
• Experience designing/architecting large-scale infrastructure farms for specialist AI use cases.
• Experience with running MLPerf benchmarks, distributed training and optimizing performance versus costs.
• Familiarity with libraries and frameworks such as HuggingFace Transformers, CUDA, Pytorch, Pytorch/XLA etc.
• Ability to engage with C-level or executive business leaders and influence decisions.

Job Description

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

The ideal Senior Technical Consultant demonstrates thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Senior Technical Consultants (Developers) deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.

YOUR IMPACT: Responsibilities

• Become a highly certified and recognized Salesforce expert
• Help clients consistently meet/exceed goals and metrics
• Contribute to customer success through front and backend solution development and release management
• Deliver high client satisfaction (CSAT)
• Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
• Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
• Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution. Lead the evaluation of business and technical requirements from a senior level.
• Identification and proactive management of risk areas and commitment to seeing an issue through to complete resolution.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
• Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
• Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues.

MINIMUM QUALIFICATIONS

• Enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources.
• Experience as an Architect or Senior Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.
• Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management.
• Experience with Waterfall and/or Agile implementation methodologies.
• Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Polished speaker with the ability to evangelize best practices at various levels within a large organization.
• A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
• Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences.
• Travel to client site (average of 50%), but maybe higher or lower based on the client engagement.
• Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field.
• Highly beneficial to have any Salesforce.com product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:
  Salesforce Certified Administrator
  Salesforce Certified Sales Cloud Consultant
  Salesforce Certified Service Cloud Consultant
  Salesforce Certified Advanced Administrator
  Salesforce Certified Marketing Cloud Administrator

Leadership Qualities

• PASSION: Passionate about Customer Success
• BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
• THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
• URGENCY: Ability to move fast and drive business value and results
• OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
• TRUST: Trust the company’s core values
• ADAPTABLE: Excels in high levels of uncertainty and change

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.

• OEM - vendors for hardware replacement ( DELL / HP )

• Shop floor specific software basic trouble shooting.

• Manage vendor site visit for Hardware issues.

• Hardware provision for customer end users

• Help users with email activation, first time login in laptops and configure profile.

• OS Installation / Software installation for Desktop / Laptops

• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends

• Also handle VIP End Users.

• Asset Management

• L1 Network and Server troubleshooting skills

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Ensure all the BAU support queries from business are handled on priority and within agreed SLA.

• Ensure application stability issues are well taken care off.

• Ensure incidents are escalated and facilitate to enable efficient and timely service restorations.

• Ensure Preventive and detective measures of the applications are identified and implemented.

• Support the resolution of incidents and problems within team.

• Proactive event monitoring and ensuring alerts are well handled.

• Require 24X7 availability for managing the incidents and critical batch support.

• Automate processes and remove Toils.

• Scheduling application changes as required and ensuring all changes to production environments follow the change management procedures

• Liaison with App dev /Change teams and participate in Change advisory board for representing the changes.

• Experience in managing Mission critical applications running on Mainframe Environment

• Experience in Incident Management, Change Management, Problem Management.

• Very strong Hands-on experience in COBOL,JCL,VSAM,CICS,MQ, DB2 SQL

• Experience in supporting CORE BANKING applications are plus

• Along with Mainframe technologies, any experience in Java, Unix, REST API is advantageous.

• Good level of command over production Infra; performance monitoring using tools Like OMEGAMON

• SRE - Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Good experience in running automation and improvements experience.

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems

• Providing Application support to a few mission critical application
• Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
• Performing root cause analysis
• Ensuring timefly resolution especially for high severity incidents to business users
• Providing updates on problems / issues reported
• Ensuring processes are followed
• Working with level 3 support and development team for unresolved issues

Requirements :

• Minimum 6+ years of experience working in supporting mission critical high volume applications
• Strong troubleshooting, analytical and problem solving skills
• Experience working in banking industry is a must
• Able to work under pressure
• Good knowledge in ITIL
• Min 4 years of experience working with Unix/Linux , Windows
• Experinece in support Java application is a plus
• Good expeience working with RDBMS
• Experience working with middleware such as weblogic, websphere
• Experience with with Batch scheduling tools is a plus
• Good communication skills

Interested candidates please email your latest resume to [email protected]

Learning Explorer is a group of prestigious and accomplished language schools in Singapore that offers English, Mandarin Chinese, Japanese, Spanish, Thai, Vietnamese & Korean language learning courses.

We have top-quality resources in our hands when providing language-teaching facilities to our clients. Our teachers are highly qualified and professionally trained in various language learning courses. Located in the heart of Singapore’s central business district and near 3 MRT stations (Raffles Place, Tanjong Pagar, and Telok Ayer), our language centres are open to anyone who wants to learn any of our languages.

The Student Recruitment Team supports students’ success and enhances the overall quality of the language learning experience for students. The individual must provide professional student administration support to follow up with students on different language programs. The individual should be independent in overseeing the Centre's operations and operational challenges.

If you match the above, come and join us!

The position offers a salary ranging from $3,500 to $3,800, depending on your relevant past work experience, with a probation period of 3 months. Additionally, we provide an Annual Wage Supplement (AWS) of a minimum of 1 month or higher based on the school's profitability.

The role requires availability from Monday to Thursday (9:30am to 7:30pm) and Saturday (9:30am to 5:30pm), with Fridays and Sundays off.

As a Senior Admin Executive, your main responsibility will be to provide recruitment support and administrative services to our language course students, reporting directly to the Centre Director.

Our centre is conveniently located at 137 Cecil Street, Level 7.

Job Responsibilities

• Ensure the professional execution of student recruitment & admin support activities.
• Work closely with the marketing team on marketing strategies and initiatives.
• Report to Centre Directors for all admin and other operations matters
• To deliver a high level of quality service to our students.
• Plan and participate in activities to meet SkillsFuture T&Cs.
• Establish a professional working and consultative relationship with students.
• Complete required administrative & coordination tasks by ensuring communications, schedules, and customer records are accurately maintained

Job Requirements

• Candidates with any diploma qualification in any field are welcome to apply.
• Fresh Diploma Candidates are welcome to apply, as on-the-job training will be provided.
• Service-focused and customer-oriented.
• Pleasant disposition, positive mindset and a strong drive to excel.
• Able to perform well under pressure and work independently.
• Proficiency in Microsoft Office Suite and web-based applications
• Prepared to work irregular work hours and weekends when required.
• Five days work schedule with one day off on weekdays & one day off on weekend
• Exhibit effective and timely written and oral communication skills. Required language(s): Chinese, English (to liaise with Chinese-speaking clients and associates )
• The Candidate must be physically located in Singapore for a face-to-face interview.

To Apply to send your resume click on the Apply Button now.

Kindly state your application -

• What is your available start date and monthly salary expectation?
• Nationality

Thank you, and hope to hear from you soon

137 Cecil Street #07-04 Singapore (069537)

www.learningexplorer.org

We understand learning the way you need it

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Tan Peng Chin LLC, a medium-sized law firm, invites candidate (with or without any experience) for the position of Leasing Secretary / Leasing Support Staff to join its established and expanding Real Estate Department. We offer direct experience handling extensive leasing matters, with rewarding opportunities and a competitive and fair remuneration package.

Requirements:

• GCE "O" Levels / Diploma / Degree
• Proficient in MSWord and MSExcel
• Good command of written and spoken English
• Good attitude and must be open minded, committed and able to work in our team of dedicated and valued colleagues
• Good working speed and accuracy, with the ability to work under pressure in a fast-paced environment if necessary
• Experience in handling landlord and tenant leasing matters would be an advantage
• Experience in law firms is an advantage
• Intensive on job training will be provided

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

About the role: Junior Application Support Analyst (on site)

This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a full-time technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new and existing customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Contact Centre Support Specialist

Job Description:

• Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.
• Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA
• Proactively Identify and Identify opportunities for preventive Measure.
• Perform Administration & Optimization to achieve of Optimal System Performance
• Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards
• Recommend Design and Operational Optimizations
• Respond on time to the queries raised by various business units
• Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders
• Work with Project/Enhancement Teams to Review, Transition for Run Team

Requirements:

• Contact Centre applications – Interactive Voice Response (IVR), softphone application, SMS Banking.
• OS: Unix/Linux platform/Windows
• DB: MS SQL and Oracle
• App server: IIS, WebLogic/WebSphere,
• Middleware: WebLogic, CD/SSH
• Programming Language: Java, C++, shell script, Windows scripting

Company Reg No.: 201131609D | Licence No.: 11C4684 | Reg No: R1435178, Nadiah Marican

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are looking for an amazing Senior Service Support Executive to support our growth!

We are looking for a service-oriented, analytical, organized, empathic Senior Service Support Executive who will work closely with the Global team members to provide support solutions to ensure day-to-day smooth business operation.

To succeed as a Senior Service Support Executive, you should be coming along with a growth mindset with strong interpersonal skillset and independency. You should be knowledgeable, collaborative, and motivated.

In short, what you will do

• Provide support within the organisation and responsible for handling queries and providing helpful information in a timely and accurate way
• Responsible for classifying, reviewing, and processing the data
• Perform a data comparison and identify the missing gap and rectify it
• Analyse the data and report the identified gap
• Contributes to team effort by accomplishing related results as needed

What you need to bring along

• Diploma in a related field with experience in Customer Service and/or Administrative Support role
• Must be proficient in MS Word and MS Excel
• Must be comfortable performing in rotating shifts
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills with the ability to solve problems creatively and effectively
• Ability to work independently while collaborating in a fast-paced agile team
• Ability to speak Mandarin and English fluently in order to communicate with global colleagues and stakeholders

Why Join Us?

• Be at the forefront in an exciting sector. For over a decade strong year, Vantage has been an award-winning global financial services firm providing market opportunities to all clients globally. With millions of active traders ranging from retail traders to high-net-worth and institutional traders, you will have the opportunity to get your foot in the door working for a global powerhouse that has a local focus.

As a household name – Vantage is now looking to accelerate our growth in the Asia headquarters based in Singapore which is known as Vgroup. We are seeking someone that is willing to learn and apply their knowledge and stretch their creative thinking to support us during this momentous journey.

• Generous Benefits and Perks. We understand benefits and perks matter to individuals. With that, we have irresistible benefits and perks that you cannot resist.
• Amazing growth and learning opportunities. We are a tight-knit team where everyone grows together. We’ll continuously work with you to refine your strengths and strengthen your weakness to further your personal and career development.

For a confidential discussion, click here to apply. Due to the high volume of applicants, we regret that only shortlisted candidates will be notified.