Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

Our client is a leading multinational Social media company.

Job Responsibilities:

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version Projects
• Document learnings and share operational insights to cross-functional teams.

Job Requirements:

• Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Benefits Summary:

• Up $3500 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Assist in the overall management and technical operations of the marine fleet
• Attending to vessels docking, repairs of the marine high speed engine and class surveys when required and supervise the contractors' maintenance works
• Handle the daily operation of the port limit bunker barges
• Work closely with the team to ensure smooth implementation and compliance of the safety
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

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https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Responsible for the preparation of quarterly statement of accounts, reserves, and various calculations (commissions, portfolios, cash calls, etc.)
• Monitor cash call and XOL claims recoveries and ensure Loss Advice are sent out in a timely manner and follow up on the settlement of claims
• Reconciliation of treaty accounts, Aged Debtors Report and chase for settlement when necessary.
• Prepare quarterly MDP settlement.
• Assist in the preparation of the treaty renewal packages
• Responsible for the checking of slips / wordings and update the terms & conditions into our system.
• Attend to queries from clients, reinsurers, and related parties.
• Submission of data to MAS
• Assist with administrative matters such as filing and scanning documents to system.
• Any other adhoc requests

Requirements

• Minimum diploma holder in any discipline
• CGI or holders of other insurance certification will be advantageous
• Preferably 5 years of relevant experience
• Good working attitude and passion to learn
• Proactive attitude - constantly looking at ways to improve efficiency and job performance.
• Team-player and meet job requirements within tight timelines.
• Computer literacy skills (eg: pivot table, ppt, simple micro knowledge) is essential
• Effective communication and interpersonal skills
• Singaporeans and PRs only

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

Responsibilities:

• Manage and control revisions of all documentation to ensure consistency of AEDAS deliverables as defined by the Team leader.
• Responsible for specific areas of the design and project development. where required by the project leader
• Assist in the process of coordination with external design teams, organizations or companies, managing its digital related aspects as directed.
• Prepare, develop and edit, under the guidance of the project leader or nominated architect, Sketches, Drawings, Models, Images, Specifications and other documents relating to a project or competition.
• Assist Architects / Designers & Project Leaders in controlling change i.e. Preparation of RVO’s and historical records reflecting change.
• Understand project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.
• Manage the CORENET interface for all submissions work.
• Understand and be familiar with the Singapore BIM standards and guides.

Requirements & Attributes:

• Diploma or Technical Certificate in Architecture/Building Construction
• Minimum 5 years relevant experience in architectural draughtsmanship and technical coordination;
• Proficient with the latest versions of AutoCAD, project information databases and specification writing;
• Experience in BIM and Revit will be an advantage;
• Construction drawings skills;
• Familiar with Singapore standards and e-submissions;
• Familiar with Singapore statutory requirements;
• Self motivated, organized and enthusiastic.

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are seeking a highly skilled and experienced Technical Lead to join our dynamic team. The ideal candidate will have a strong background in ETL engineering in Azure and Spark based frameworks. As an Technical Lead, you will be responsible for leading the design, development, and implementation of ETL processes and data integration solutions to support our data analytics and business intelligence initiatives.

Job Responsibilities

• Lead the design, development, and implementation of ETL pipelines to extract, transform, and load data from various sources into data warehouses and data lakes using Azure Data Factory/ Synapse, Pyspark, SQL
• Experience in files, API’s and streaming based ingestion.
• Familiarity with metadata-based ingestion frameworks
• Design routines to capture data quality and apply corrections
• Monitor and optimize ETL processes for performance, scalability, and reliability.
• Troubleshoot and resolve data integration issues in a timely manner.
• Understands the technical integration touchpoints with other solution components such as front end applications and data governance tools
• Collaborate with data architects, data scientists, and business stakeholders to understand
• Mentor and guide junior ETL engineers and provide technical leadership to the team.
• Stay up-to-date with the latest trends and best practices data integration technologies.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• 6 to 8 years of experience as a Technical Lead in Azure data engineering with expertise in ETL engineering and data integration techniques.
• Proficiency in PySpark
• Experience in implementation of data platforms in Singapore Government Commercial Cloud (GCC)
• Strong SQL skills and experience with relational databases and data warehousing solutions.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications:

• Experience with Azure cloud-based data platforms
• Certifications in Azure data engineering or related areas.

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities:

• Will be assigned to a project to provide technical support and department relevant responsibilities.
• Assisting C&S lead/technical manager & in charge for all civil / structural engineering matters being tasked
• Attending and being proactive in design coordination meeting with consultants / client.
• Preparing and reviewing of shop drawings / materials / MOS
• Ensure drawing registry is maintained and latest drawings / BIM models are available for all parties involved (site staff, CTD, suppliers and subcontractors).
• Ensure transmittal forms / emails are issued for latest drawings / BIM models when issued to CTD, suppliers and subcontractors.
• To study & review drawings / specifications in identifying discrepancies and issue queries to consultants accordingly via RFI
• Resolve technical issues on drawings and liaise closely with Consultants, all trades and authorities.
• Ensure BIM team update the drawings / BIM Model with the latest information available timely.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Prepare as-built drawings / BIM Model and compile O&M Manual for submission.
• Attending VDC for civil / structural related matters. Cross check BIM model with contract drawings.
• To ensure works are carried out in accordance with drawings, specifications and PE design.
• To ensure material testing are carried out in timely manner and as per the specifications.
• To identify and resolve any potential site issues at the work site from technical aspect
• Attending sub-con meetings and technical meetings for structural related matters; prepare and circulate meeting minutes in a timely manner.
• Ensure all structural submissions (as-built, ST COS etc) are done prior to TOP application.
• Work with senior, PM and Site Manager in planning and executing temporary works.
• Preparing as-built drawings and submission of O&M.
• Assisting senior for structural matters related to CONQUAS assessments / submissions.

Job Requirements:

• Degree in Civil / Structural or a related discipline
• A minimum of 3 years of relevant experience for Structural engineer & 6 years of relevant experience for Senior engineer
• Proficient in Microsoft Office, AutoCAD and proficiency in BIM.
• Understanding of structural engineering principles and practices.
• Knowledge of authority submission requirement
• Able to communicate with consultants, client, authority/government agencies and site supervisors.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer shall be rotated to the following areas:

• Media Contribution Delivery (MCD) to support the design, installation and maintenance of allocated parts of the organisation's linear and non-linear media equipment and infrastructure
• Headend & Distribution to support the design, installation and maintenance of allocated parts of the organisation's headend and distribution equipment and infrastructure

The Engineer is expected:

1. Media Contribution & Delivery (MCD):

• To assist in delivering Contribution and Distribution infrastructure projects, including maintenance, on Satellite uplink/downlink equipment and infrastructure as per technical instructions, standard procedures and learning on-the-job in a project environment
• To perform allocated tasks in the areas of satellite and Contribution & Distribution operations e.g. to monitor the performance of satellite uplink/downlink & contribution/distribution systems and processes and communicates any issues for troubleshooting
• To maintain satellite & contribution/distribution service logs for compliance purposes. The work involves the constant monitoring of systems over long shifts and periods
• To report any anomalies or system faults immediately once detected

2. Headend & Distribution (H&D):

• To assist in delivering headend and distribution infrastructure projects, including maintenance on, Mux system, Microwave link, fibre link and IPTV system as per technical instructions, standard procedures and learning on-the-job in a project environment

• Polytechnic Diploma or University Degree in Technical discipline
• Possess IT networking skill and Satellite Communication knowledge will have priority
• Proficient in MS Office
• Proficient in written and communication skills
• High concentration level as well as an eye for detail to spot problems and issues
• A team player who is able to work independently and is prepared to perform shift duties

Duration: 6 months

Location: Tanjong Pagar

Working Hours: Monday - Friday 9am to 6pm

Responsibilities:

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the company’s message in a compelling way to top talent
• Develop the company’s employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Requirements:

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a RHEL Technical Consultant in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL). You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

The ideal candidate will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What You Will Do

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

What You Will Bring

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

Log on to URL to Apply: https://www.titansoft.com/en/career/220

Do you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of yours? If so, then the job of an Application Support Analyst (ASA) may be for you!

As an ASA, you will be the backbone to the company in ensuring data integrity under your watch. Working with other Software Developers, you ensure business stays smooth as butter, and provide quality service to end users. Should all that interest you, join us and be part of the team!

What an Application Support Analyst does in Titansoft

• Design reporting systems with web applications to gather and present data
• Integrate web applications with database or API-driven back-ends
• Detect, restore and proactively prevent data anomalies in database and data warehouses
• Devise and implement automated processes to streamline and solve complicated user tasks
• Create visually intuitive metric visualisations for business performance
• Work in a collaborative team to address and tackle challenging problems
• Perform tasks assigned by direct supervisor

What we look out for in an Application Support Analyst

• Diploma/Bachelor's Degree in Computer Science, Information Technology or related field. Fresh graduates and Self-learning programming are welcome to apply!
• Exceptional analytical and problem solving skills to identify, rectify, and prevent data anomalies in databases and data warehouses.
• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Collaborative spirit with excellent communication skills to work effectively within a team.
• Open and comfortable with occasional travellinh

What makes a (Super!) Application Support Analyst in Titansoft

• Basic knowledge in C#, SQL, .NET Framework, Databases, Test-Driven Development
• Strong understanding and experience on industry best practices, such as Test-Driven Development and Clean Code

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in 2024 for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

Job Summary:

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Scope of Service:

· Provide accurate and comprehensive information about our services

· In-house service role to respond customer inquiries promptly through in-house digital platform and WhatsApp messaging

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

· Gather customer feedback and share insights with the management team to improve customer service and operational processes

· Maintain records of customer interactions and transactions

· Work closely with marketing team to ensure a consistent and high-quality customer service experience

Requirements:

· Relevant customer service experience or marketing assistance is preferred

· Familiar with online / digital messaging platforms for business purposes

· Excellent written in messages and verbal communication in both English and Chinese

· 8 hours from 9.30am to 6.30pm for 5-6 days week that able to commit one weekend on Saturday or Sunday to be on home-base-working

The position is only available for Contract for Service Placement / Part-time / Internship

Interested applicants, please send a brief CV to WhatsApp no. +65 88763621, we are regret only shortlisted will be notified

WHAT YOU’LL DO

As an Associate Support Representative, you will be an integral member of our Global Technical Support Team, responsible for managing post-sale technical relationships with our customers. Acting as the initial point of contact for inbound technical inquiries, you will take ownership of, prioritize, troubleshoot, and develop response plans for complex support issues related to our platform. By collaborating closely with your Global Technical Support teammates and other departments, you will ensure customers can swiftly and effectively overcome any technical challenges they face. Your role may also include participating in an on-call rotation to provide coverage for occasional holiday shifts. Additionally, you will contribute actively to our knowledge database, fostering a culture of learning and sharing insights that benefit both teammates and customers. You will be presented with challenging projects that not only improve your technical skills but also develop your project management abilities, expertise in tooling and automation, and knowledge of mobile ecosystems and more.

WHAT YOU HAVE

• A degree from an accredited college or university, a certification from a technical boot camp, or equivalent technical experience.
• Familiarity with case management tools such as Salesforce, Zendesk, or similar CRM ticketing systems.
• Excelling in written and verbal communication, with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Ownership of customer cases, with the ability to effectively manage and resolve complex technical issues through debugging and troubleshooting.
• A genuine passion for helping customers and resolving their issues efficiently and effectively.
• Thriving in fast-paced, high-volume environments, with adaptability to shifting priorities while multitasking and maintaining performance under pressure.
• A proactive problem solver with intellectual curiosity, who enjoys collaboration in team settings to address challenges.
• Successful management of time-sensitive, high-pressure customer issues, showcasing resilience and adaptability.
• Strong written and verbal communication skills in English.
• Experience with technologies such as HTML, CSS, APIs, and/or SQL is a plus.
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.

Position: Executive Assistant
Location:Various Locations
Working days and hours: 5 Days 9am - 6pm
Salary: $2,800- $3,200

Job Overview:
We are seeking a highly competent and passionate Executive Assistant to support our school operations and provide support to our centre leaders and key appointment holders.

Key Responsibilities:

• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Manage the calendars of centre leaders, scheduling appointments, and coordinating meetings.
• Assist in the preparation and coordination of events and parent-teacher meetings.
• Act as a liaison between the executive team and other staff members, ensuring clear and efficient communication.
• Support the human resources department by processing employee onboarding paperwork, maintaining personnel files, and tracking employee vacation days.
• Coordinate with vendors, clients, and other members of the company to ensure that projects are completed on time and within budget.
• Manage the logistics of the school's bus fleet, ensuring proper scheduling, maintenance, and safety protocols are followed.
• Handle sensitive information in a confidential and professional manner.
• Support the implementation and upkeep of administrative systems and procedures.
• Assist in managing finances and budgeting, including preparing invoices, tracking expenses,doing basic bookkeeping, and creating financial reports.
  
  Requirement:
• Minimum of 3 years’ experience as an executive assistant or in a related role.
• At least a Diploma Level qualification in any field
• Knowledge of early childhood education industry is a plus.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

Responsibilities :

• Hands on Experience on Design , Development Deployment of IBM FileNet 5.x applications
• Hands on Experience on debugging of IBM Case Manager 5.x Applications issues
• Good in Java/J2EE, Spring and JSP
• Hands on Experience on task/workflow design deployment
• RDBMS DB2/ MS SQL Server
• Hands on experience on Configuring Workflow, Queues, Rosters, Document Class and Document Class Security
• Good in troubleshooting and handling Production issues.

Requirements

• Knowledge to stop/start FileNet services
• knowledge of IBM Case Manager 5.x, ICN, Java API & CPE
• Experience on Design & Deployment of Application using IBM Case Manager 5.x
• Application Servers Weblogic / WebSphere 7 & above
• Understanding of Java/J2EE, Spring and JSP
• Hands on Experience on task/workflow Application deployment
• Good in troubleshooting and handling Production issues
• Hands on Experience on high availability environment
• RDBMS DB2/ MS SQL Server
• Good Analytical and logical skills
• Good in troubleshooting and handling Production issues
• Good communication skills.

EA Number: 11C4879

Key Responsibilities:
Provide day-to-day technical support and maintenance services, including troubleshooting and problem resolution
Monitor and maintain IT infrastructure, including servers, networks, and software applications
Assist in the implementation and upgrade of new IT systems and solutions
Communicate with vendors and clients to ensure technical needs are met
Write and update technical documentation and operation manuals
Participate in project planning and execution to ensure project goals are met on time
Track and report IT support incidents and problem resolution progress
Continuously learn and update technical knowledge to stay industry-competitive

Basic Requirements:
1-2 years of relevant work experience
Diploma in Computer Science, Information Technology, Computer Engineering, or a related major

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Overview

Our network of global Microsoft Innovation Hubs (formerly MTC - Microsoft Technology Centers) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow.

As an Architect in the Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, a technical leader who is challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Deliver exceptional customer engagements: Based at your facility location, you will prepare and deliver engagements to enterprise customers that are both technically deep and inspirational. These include strategic alignment and envisioning sessions, architecture design sessions, and building of rapid prototypes, and hackathons. You take a holistic view to leverage capabilities across the entire Microsoft cloud platform. You will work with account teams and other technical folks across Microsoft to maximize customer benefit and accelerate deals success.
• Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision to use Microsoft solutions and cloud services to transform their business.
• Set vision: You will use your passion for customer experience and technical depth to craft for customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
• Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.You should be an expert in Azure application, data, and AI architecture, capable of synthesizing business and technical requirements into cohesive solutions. This includes app modernization (microservices, serverless, container architectures), infrastructure transformation (cloud migration, networking), and edge/IoT strategies (including edge compute, digital twin), all while ensuring governance, security, and compliance. You should also be conversant and familiar with the latest trends driving digital transformation including generative AI, machine learning, analytics, and modern data architecture.
  
  As a technical leader, your expertise in cloud-native development is essential, and you'll be guiding decision-makers through designing and implementing industry-relevant use cases that solve their important problems.

Qualifications

Required/minimum qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR
• Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Location: East

Responsibilities:

• Technical Property Management: Oversee the technical aspects of property management, including building systems, infrastructure, and maintenance protocols.
• Maintenance Planning and Execution: Collaborate with property managers to develop and implement preventive maintenance plans, ensuring that building systems, equipment, and infrastructure are functioning optimally.
• Energy Efficiency: Identify opportunities to optimize energy usage in buildings and implement sustainable solutions to drive energy efficiency and cost savings. Stay updated on energy regulations and rebates to maximize efficiency and compliance.
• Vendor Management: Engage and manage relationships with service providers, contractors, and suppliers for technical maintenance and repairs. Ensure timely completion of tasks and adherence to quality standards.
• Technical Assessments and Audits: Conduct regular inspections and assessments of properties to identify maintenance needs, potential risks, and compliance with technical standards and regulations. Develop action plans to address identified issues.
• Budgeting and Cost Management: Assist in the preparation and management of the technical budget, monitoring expenses, and optimizing costs while maintaining quality standards.
• Technology Integration: Evaluate and implement emerging technologies and systems to enhance property operations, such as building automation, security systems, IoT devices, and energy management software.
• Compliance and Regulations: Stay updated on local building codes, safety regulations, and environmental requirements. Ensure properties comply with relevant standards and implement necessary remedial actions.
• Communication and Coordination: Collaborate with property management teams, tenants, and other stakeholders to address technical issues, provide updates on maintenance projects, and ensure timely resolution of concerns.
• Documentation and Reporting: Maintain accurate and up-to-date records of property maintenance activities, contracts, service agreements, and technical documentation. Prepare reports on building performance, maintenance activities, and expense tracking.

Requirements:

• Minimum 3 years of experience in mechanical trades of ACMV, Plumbing & Sanitary in facility management or building M&E services works
• Experienced in building automation systems (BMS)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Position title : Business Central M365 Technical Consultant
Location: Commonwealth
Working Days: 5 days
Working hours : 9am-6pm
Salary : $5,000 - $8,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• Collaborate with functional consultants to develop add-on solutions for customers.
• Develop programs in Dynamics NAV and Dynamics 365 Business Central (on-premise or online).
• Participate in business requirement study.
• Develop Power BI Report and Dashboard.
• Develop Apps for Business Central using Power App.
• Manage & review team of outsource employees’ projects

Requirements:

• Skill in NAV C/AL, Business Central AL, JSON, .Net programming.
• Business Central Reports design.
• Webservices & API programming.
• Possess minimum a Diploma / Degree in IT.
• Minimum 5 years of relevant working experience.