As a Principal Technical Consultant, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for CloudGo clients globally.

Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible for leading the team during client projects and overseeing its daily operations.

Principal Technical Consultant is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Besides this, you will also be providing leadership focus for both your team and for the clients that you are supporting.

Key Responsibilities

• Participation in client engagements, reporting to engagement managers
• ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Communicates effectively with management and other members of the project
• Additional duties as assigned and defined by management

· Investigate, document, and analyse key client organizational processes

· Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction

· Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders

· Contribute to the development of a strategic vision for product development and enhancement

· Design and architecture solutions in appropriate platforms

· Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements

· Providing advice to customers regarding industry best practices and process methodology

· Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas

· Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems

· Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification

· Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.

· Provides help to management, including hiring and training, and keeps control updated on team performance.

· Own project delivery

Basic requirements

· 5-9 years of professional experience

· Expert ServiceNow knowledge

· Expert JavaScript knowledge

· Comfortable with organization leadership roles and working towards the organization’s goal & values

· Openness to travel

· Tertiary education preferred

Professional qualifications and education requirements

· Extensive ServiceNow project experience

· Ability to work independently

· A logical and systematic approach to solving analytical tasks.

· Willingness to invest time in its knowledge and competencies

· Communication and presentation skills (verbal & non-verbal)

· Team leading & project management skill

· Embrace design thinking

· ServiceNow Certified System Administrator (CSA)

· At least 2 ServiceNow Certified Implementation Specialist (CIS)

Link: CloudGo - Principal Technical Consultant in Singapore (cloudgoservices.com)

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Technical Architect.

A Technical Architect is responsible for applying innovative technical solutions to business processes, maintaining applications, consulting with business analysts and/or project managers to develop technical solutions, developing design and functional specifications, performing pre-implementation training, and providing post-implementation support.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

· Customer-facing technical consulting experience with ServiceNow, ServiceNow platform development

· Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow

· End-to-End development and complex workflows

· Applies innovative technical solutions to business and the application processes

· Defines and documents procedures for processes and workflows

· Works on multiple projects as a project team member, occasionally as a project leader

· Responsible for troubleshooting problems as reported by users

· Supports Web access and electronic messaging services and maintains a secure systems environment

· Communicates effectively with management and other members of the project

· Integration of disparate systems using SOAP and REST APIs

· Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration

· Creation of Web Service for data integration

· Additional duties as assigned and defined by management.

· Handle Architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture.

· Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations.

· Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models.

· Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation.

· Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro and CSM Pro.

· Account for possible project challenges on constraints including, risks, time, resources and scope.

· Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks

· Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions.

· 5+ years ServiceNow development experience and 3+ years Solution Architect Role

· Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management)

· ServiceNow certifications (Administrator is a must-have, Developer or Implementation Specialist are preferred)

· Bachelor’s Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience

· Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP

· Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT

· Works effectively in a team-oriented, collaborative environment

· Strong interpersonal and oral communication skills

· High level of expertise in multiple system environments

· Proven problem-solving abilities and strong attention to detail and quality work output

· Domain Separation Experience

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - ServiceNow Architect in Singapore (cloudgoservices.com)

About the role: Junior Application Support Analyst (on site)

This role is about problem solving.

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a full-time technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new and existing customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Morgan McKinley is on the lookout for a dynamic and organized individual to play a pivotal role in our telecommunications department. If you have a keen eye for detail, excellent communication skills, and a proactive problem-solving approach, we want you!

Key Responsibilities:

• Timely vendor invoice processing, ensure accuracy and compliance, and coordinate with Finance for timely payments.
• Conduct regular line audits, collaborate for data accuracy, and Implement process improvements.
• Receive and resolve service requests and ensure prompt fulfillment with stakeholders.
• Act as a point of contact for user issues, investigate and resolve concerns promptly, and escalate complex issues for resolution.
• Analyze processes for improvement, propose recommendations, and assist in project-related tasks.

Qualifications:

• Minimum of 2-3 years experience.
• Bachelor's degree in Business,or related field.
• Proven experience in operations support, invoice management, and project coordination.
• Strong analytical and communication skills.
• Proficient in MS Office and project management tools.
• Detail-oriented, organized, and proactive.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 9,500 employees working in 30 countries around the world are dedicated to servicing investment solutions for our clients in more than 155 countries. For more than 75 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

We are looking for a Facilities Executive – Technical (12 month contract) to join our Singapore office. This role will support regional facilities management and maintenance duties, who will report to Regional Facilities Manager (India) and closely work with CRE team.

What are the ongoing responsibilities of this position?

• Assist Regional Facilities Manager (India) in the daily operations of Singapore office spread across 4 floors.
• Dedicated resource on site working for FT CRE team.
• Manage the upkeep of equipment and supplies to meet health and safety standards.
• Inspect office structures to determine the need for repairs or renovations.
• Coordinate between vendors for facility issues and monitor PM activities over weekend as when required.
• Liaise with employees for facility issues and act for correction and feedback.
• Manage pantry supplies, electrical consumables, and furniture inventory.
• Manage the service vendor teams, sub-contractors, supervise & coordinate facility management activities and ensure all works adhere to legal regulations.
• Attend any cases raised including after hours by the Client which includes the tenants where applicable.
• Review utilities consumption and strive to minimize costs.
• Facility invoice review and submit for approval and processing.
• Preparation of monthly management report and incident reports pertaining to the site.
• Ensure smooth operations on site(s) by continuous monitoring.
• Manage ad-hoc project(s) in conjunction with regional CRE team.
• Facilitate incident investigation whenever necessary.
• To be rostered on 24-hr mobile standby team after office hour.
• Travel to Malaysia & Hong Kong’s office based on urgency.
• Urgency based travel to Malaysia & Hong Kong office.

What qualifications, skills and experience would help someone to be successful?

• Diploma in Mechanical/ Electrical Engineering, Building/ Facilities/ Real Estate Management or equivalent or a bachelor’s degree in project and Facilities Management can be an advantage.
• Minimum 5 years of relevant work experience.
• Good verbal and written communications skills.
• Sound computer knowledge, like Microsoft Office, AutoCAD and MS project.
• A certified Fire Safety Manager would be advantageous.

What makes Franklin Templeton Investments unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and supporting our communities. An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals.

Franklin Templeton values diversity in its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to [email protected]. In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.

We regret that only short-listed candidates will be notified.

D Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net’s Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia’s Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It’s uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net’s facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Job Description

The Assistant Customer Support Engineer (ACSE) will be responsible for executing the functions of MCR (Master Control Room) which is a 24/7 service. This includes :

• Monitoring all permanent & occasional services in MCR, follow the SOP to restore the service in case of any issues. Report and escalate the incident to the next level if needed.
• Handle the customer enquiries and booking request.
• Arrange the resources and co-ordinate with other Regions and third parties for the ad hoc transmission & turnaround services.
• Input the booking request into the booking system, ScheduAll.
• Operate the measuring and monitoring tools to ensure all services are meeting the specifications.
• Monitor and carry first line operations for the facility equipment, such as but not limited to Antenna Control, Up/downlink RF platform, compression & transmission platform. Report to the supporting engineer and corresponding vendors if any anomaly were detected.
• Monitor the facility infrastructure, such as but not limited to Power Supply System & Air Conditioning System and report to the corresponding vendors if any anomaly were detected.
• Roles & duties are subject to change according to the changing of business needs.
• Need to work on 12 hours rotating shift.

The ideal candidate would have:

• a good understanding of satellite and fiber transmission.
• a good understanding of IP protocol and networking.
• an understanding of video & audio quality measurement and compression systems will be an added advantage.
• experience in the technical and operation areas of a similar broadcast environment but no experience also be considered.
• strong attention to details.
• effective communication and time management skills.

This person must be a team player, customer focused dedicated, energetic and has strong multi-tasking skill. The position is based in Singapore.

We regret that only shortlisted candidates will be notified.

• Provide required ERP system Migration support during Dynamics 365 implementation.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support.
• Assist in providing training to end users for all new and modified functionality.
• Coordinate and support local/subsidiaries companies IT of ERP systems.
• Provide level 2 application support, liaise with level 1 and level 3 support teams within the organizations to resolve reported issues and incidents.
• Work with level 3 support teams to fulfil service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress reports.
• Coordinate closely with support teams to test and deploy application defect fixes, enhancements, and patches to production environment in accordance with project methodologies.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.
• Conduct user requirement analysis for application enhancements. Support the team in defining project requirements, tracking and documentation.
• Provide pre-go-live and post-go-live end user support for Microsoft Dynamics ERP system.

Job Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• At least 3 years’ experience working in IT industry, inclusive of 2+ years’ experience in application support and operations like sales, logistics and Finance
• Good understanding of IT technologies, methodologies and processes including Software Development Life Cycle (SDLC).
• Development experience and good working knowledge in Microsoft SQL database
• Experienced across functional/technical aspects of Dynamics AX and its latest releases D365 Operations
• Experienced and proficient in one or more of the following technologies: Power BI, PowerApps, Microsoft Azure, Flow, SQL, AD, etc is a plus.
• Hands on Data Migration from legacy system to D365 Operations.
• Ability to map and configure business requirements into D365 Operations
• Strong experience in X++/SSRS/AIF/DIXF/Azure server management
• Good knowledge of web services, SOAP, REST API services
• Strong analytical, interpersonal and collaboration skills.

Job Description:

As part of Global Market IT Application Production Support team (APS), this role is to provide 1st and 2nd line support for multiple systems which is used by Front Office traders worldwide.

Shift Rotation

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

Contributing Responsibilities

• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines.

Knowledge Management and Documentation

• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

Continuous Service Level improvement

• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise
• batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents.

Maintenance and enhancements

• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirement:

• No experience required
• Min Degree in Engineering / Science

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | 99C4599

Email: [email protected]

• Working days: Monday - Friday (9am - 6pm)
• Salary: $5500 - $6500
• Address: Near Tanjong Pagar MRT

Job Summary

Responsible for leading technical team and setting up and improving drafting standards for the company

Responsibilities:

• Serve as lead project technical officer for ongoing and new projects
• Manage documentation, tendering, authority submission
• Manage construction phase drawing/BIM updates
• Manage project completion and closure - TOP, CSC, authority submission, site inspections, as-built
• Manage people and organisational functions
• Conduct site inspections and liaise with authority independently

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Knowledge in Regulatory Requirements
• Intermediate BIM modelling (Revit for authority submission)
• Knowledge in Technical Detailing

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What the day will look like

• Responsible for the preparation and analysis of Treaty data & underwriting information for the production of contractual documents- including but not limited to slips, cover notes, wordings, endorsements, addendum, presentations; signing of contractual documents.
• Preparation and technical analysis of statistics and other underwriting information supporting the negotiation and placement of Treaty business by the broking team.
• Preparation of summary term sheets, Treaty programme structure charts
• Maintenance of placement correspondence/ documents
• To ensure accurate and timely data input in the data system (GRiDS) as well as ensuring compliance with relevant Company and Market Rules and Procedures.
• Updating on progress of the placement using the appropriate trackers
• Other incidental duties related to the negotiation and placement of Treaty reinsurance contracts.
• Ensure the optimum use of Aon’s business systems in line with current Aon business practices.
• Collaborate with colleagues throughout the Asia Pacific and Global network to achieve objectives
• Support brokers in their follow-up communications with clients and reinsurers
• Maintain and share technical expertise in specialist/ technical areas

Skills and experience that will lead to success

• 2+ years of relevant experience (broking or underwriting support), preferably with exposure to Treaty Reinsurance, or relevant technical accounting experience
• Proficient with MS Word, MS Excel, PowerPoint. Familiarity with WordSensa will be an added advantage.
• Confident communiction skills, both written and verbal
• Attention to detail, able to organise and analyse large volume of data
• Able to work independently within established guidelines

Responsibilities:

• Observe and perform detail investigation in up-coming product problems in close cooperation with the Workshop Manager.
• Provide support to workshop on matters related to product and repair technology with information, advice and practical assistance when necessary.
• Report product problems according to Principal guidelines and push for solution.
• Plan and purchase mandatory diagnostic equipment and special tools recommended by Principals.
• Responsible for the quality of service and repair work performed.
• Responsible for conducting both in-progress and final QC of vehicles.
• Responsible to monitor workshop carry forward vehicles & thruput are within capacity
• Liaison with the manufacturer on all matter related to workshop.
• Responsible for conducting test drive.
• Responsible for the use, maintenance and proper condition of tools and workshop facilities.
• Assist Workshop Manager on any ad hoc tasks assigned.

Requirements:

• 3 years experience in supervisory role in vehicle workshop environment.
• Hands-on experience in vehicle maintenance and repairs of European marques with Supercars preferred.
• Good diagnostics repair skills, including electrical and electronics
• Must have master technician certificate
• Must be willing to travel overseas

Job ID: L445355V

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

ABOUT US

ABN AMRO Clearing (AAC) is a leading global player in the clearing industry and clearing related services and strives to optimize profitability, return on invested capital and shareholders value. AAC is ambitious and a client-oriented organisation, striving to provide the best integrated service package for the professional business. AAC is a reliable partner, with efficient operations, compliant to all regulations and with a sound risk framework.

CONTEXT OF THE JOB

You will be reporting to the regional Head of AMS from a day to day activities perspective. Provide support for local and regional applications within the business as part of the AMS team (application management and support). You will be responsible for supporting exchange related tasks and applications within the regional IT team from a projects and day to day activities point of view (communications, IT upgrades, market testing, etc). Ensure all systems and services are stable and managed to ABN AMRO Clearing standards, and conform to industry best practices. Participate on a team roster to provide support outside business hours (if applicable).

KEY DUTIES AND RESPONSIBILITIES

Local and Regional Focus:

• Providing analysis, design, development, testing, deployment, and maintenance for new and existing software.

a) Business analysis to gather requirements

b) Functional documentation

c) Java/Perl/Python/Bash development

d) UAT testing

e) Jira tracking

f) Git/CVS source code management

g) Jenkins/Bamboo deployments

h) Agile sprint management

• Help local, regional and global business users to solve their everyday queries related to locally developed applications and third party applications.

a) Incident monitoring and response

b) Maintenance and enhancement of monitoring tools

c) Investigation/troubleshooting

d) Propose fixes / workarounds to resolve production issues

e) Implement said fixes as required

f) Follow up with software vendors to implement patches, fixes and upgrades or provide data for troubleshooting issues.

• Work with project teams at design phase, UAT stages and complete handover upon project completion.

a) Ensure business requirements are in-line with IT standards

b) Participate in code reviews and propose fixes and enhancements

c) Participate in UAT testing and ensure testing is comprehensive

d) Review documentations and propose enhancements

e) Assist in the handover sessions

• Support Hours

a) On call support and weekend work as required.

REQUIRED KNOWLEDGE AND EXPERIENCE

• At least 5 years’ and above experience working as a Java Developer (Python/Perl experience a plus).
• Experience in IT services and support is preferred.
• Experience in finance industry such as stock broking or wholesale finance is preferred.
• IT related University degree or equivalent
• Experience with Spring MVC, Spring Boot and Maven.
• Experience with GIT, Bamboo and CVS.
• Experience with Linux operating system.
• Experience with Agile, Waterfall, Iterative etc.
• Experience with Java and Python/Perl.
• Knowledge of IT systems including but not limited to Linux/Unix systems, Windows systems, storage systems and basic networking components.
• Knowledge of methods and tools for application lifecycle, software engineering, test management and IT.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]