Job Description & Requirements

Responsibilities :

- Attend enquiries by phone/emails.

- Coordinating with clients about service appointment

- Update data, prepare quotation and related documents

- On-site visit to clients' premises

- To perform daily administrative works and other duties as assigned

Requirements :

- Candidates must possess at least Diploma, Degree or equivalent.

- At least 3 years of working experience in the related field

- Preferably specializing in air conditioning , electrical work

- Preferably with driving license

Additional info :

- Monday - Saturday

- Salary will be commensurate with qualification and experience

The Technical Lead will be responsible for smooth functioning of all technical operations. Besides, you will be coordinating with the Project Manager in reviewing timelines and deliverables.

The tech lead role also requires you to support ongoing projects. Furthermore, you will be responsible for working closely with the technical team members and supporting the operations. You will be playing an important role in audits and system modifications along with the team.

Responsibilities:

• Well versed with Data Center Technologies , Experience of managing Data Center Operations
• Lead and manage a team of software engineers, providing technical direction and guidance for development projects
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met
• Provide technical expertise and guidance to ensure quality standards are met
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities
• Analyze customer requirements and develop technical solutions to meet customer needs
• Develop and document technical processes and procedures
• Should have strong understanding(SME/L3 +) on atleast 2 sets of technologies in Wintel, Virtualization, RHEL & UNIX), Network, Storage/backup , and understanding of other technologies
• Strong understanding ITIL. Service Acceptance
• Acts Single point of contact and drive in case of Escalation / P1/P2/ RCA discussion
• Ability to Manage various technical towers irrespective of technology
• Ensures new services are introduced in standard way& accepted into service
• Primary point of contact for the Delivery, responsible for building and nurturing strong technical know-how
• Understands SLA/OLA/Vendor Management
• Identifying gaps and work towards Operational/Technical Excellence
• Improving Technical service Delivery by way of Automation and/or Transformation
• Ability to Lead service delivery with the standard agreed processes/SOPs to deliver contracted service commitments
• Acts as a bridge between the Delivery , DU and the service delivery teams, Leadership and ground level team
• Participates in internal & external audits as required and presents information on quality & process adherence
• Ensures that delivery teams take corrective & preventive actions based on the audit & compliance findings
• Responsible to work with Project Managers (managing IT projects within the Managed Services framework) to ensure delivery and support
• Works with the delivery teams , leadership and helps them to identify risks & issues, document the risks, their impact, mitigation actions and contingency plan
• Understand KPI/KRA , Control Mechanism
• Deep understanding of Technical analysis irrespective of technology tower/domain

Requirements and skills:

• Over 7 years of Technical Delivery experience, IT operations environment, and overall, more than 10 Years of Experience.
• Proven experience managing IT infrastructure projects, including virtualization, networking, and hypervisor technologies.
• Strong working knowledge of Microsoft Windows, Linux, Unix, and VMware..
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical, troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Able to multi-task and prioritize tasks effectively.
• Strong organizational and project management skills

We are looking for application production support specialist on a 12month contract basis to start with a potential to extend or convert based on individuals performance.

Description:

Run the day-to-day operations of the technology platform (MS SQL Server, Oracle, Unix). Identifies possible production issues, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.

Mandatory Skills:
• 5+ Years Hands on experience in (COBOL) developer experience in following COBOL, JCL, VSAM, DB2, CICS, MQ Series, Easytrieve ,tandem
• Experience in Endeavor, IBM problem determination tools such as File manager, Fault analyzer
• Experience in Production Support(Unix / SQL), Unix Server Administration


Desired Skills:
• Exposure to IMS DB/DC, REXX
• Experience with banking or financial industry
• Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers
• 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
• Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, Java Web Services Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services MuleSoft.
• Good knowledge of Middleware components such as Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft
• Strong operating system knowledge in Unix and Windows including strong scripting skills
• Must have experience with Oracle, DB2 and PL/SQL query performance tuning.
• Knowledge of event driven and schedule driven batch processes
• Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools
• Ability to be part of IT production support team providing front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring Production Governance
• Experience troubleshooting, analysis, research and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk
• Experience with real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
• Ability to work closely with Technology Infrastructure Teams, Development Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc.
• Ability to assess initial severity, gather impacts, engage necessary supporting teams, and escalate as necessary to ensure timely restoration
• Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management
• Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues
• Ability to suggest, implement ideas for enhancing the customer
• Leads End-to-End maintenance responsibility of all production services related to technology. Work activities specific to Production Shared Services include: Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management.
• Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution.
• Ensure production and performance SLAs are met and escalate issues which needs attention.
• Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
• Should have increased awareness and exposure to basic technical principles, concepts and techniques.
• Resolves complex issues. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors.
• Support of on-call rotation for off-hours and weekend support as needed

Argyll Scott Consulting Pte Ltd

Job Description & Requirements

• Experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position: Technical Support Engineer

• Location: Henderson Road
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

1. Performs all works assigned by the Project Director/Associate/Architect/Team Leader to meet the established project objectives (quality and standards) diligently.

2. Reporting to Project Associate/Director on all matters pertaining to design, technical and building code issues.

3. Assist in documentation during Conceptual & Detail Design Development stage.

4. CAD or manual drafting of sketch drawings.

5. Understanding & applying Building Regulations as directed by the Project Associate/ Architect.

6. Able to support, prepare and co-ordinate Autocad / BIM drawings for authorities' submissions via Corenet / Portal

7. Liaising with Consultants on matters of design & technical co-ordination issues and building regulations.

8. Attending Consultants/Site Meetings on matters of design & technical co-ordination issues and building regulations.

9. Works and coordinates with fellow team members on collective assignments.

10. Familiar with local code, regulation, and authority submission

Requirements:

• Diploma/ Degree in Architecture / Interior Design or related field.
• Proficiency in AutoCAD, Revit (or other relevant design software). PowerPoint and sketchup for presentation will be advantaged.
• Ability to adapt to changing project demands and deadlines.
• Ability to work in a team environment
• Excellent communication and interpersonal skills.
• Experience in all aspects of Design from concept through construction will be an advantage.
• Possess excellent technical design skills with an eye for details.
• Keen eye for aesthetics, sensitive in details design with a good knowledge of building materials.

Minimum 5-8 years relevant working experience will be preferred.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

· Day-to-Day Helpdesk Support: Provide technical support for daily helpdesk operations, ensuring smooth and efficient service delivery.

· Incident Management: Handle complex technical incidents and collaborate with Level 2 (L2) support teams to resolve issues within the agreed Service Level Agreement (SLA) timeframe.

· Performance Monitoring: Oversee staff performance, ensuring service level targets are met, and address discrepancies or complaints with corrective actions as necessary.

· Experience Requirements: Minimum of 8 years of experience in system/servers (VMware/Hyper-V) with a proven track record in networks (LAN/WAN, Cisco Routers & Switches, firewall).

· Cybersecurity Exposure: Strong exposure to Cyber Security, SIEM, and vulnerability assessment is a must.

· Operational Communication: Provide timely and accurate updates to staff on operational changes, ensuring all team members are informed.

· Product Onboarding & Reporting: Collaborate with the product manager to facilitate product onboarding and prepare detailed monthly reports for management.

· System Monitoring: Monitor system alerts and abnormal behaviours, following incident isolation procedures to identify, verify, and resolve issues.

· Ticket Management: Manage the entire lifecycle of incident tickets—from creation and updates to escalation and final resolution—ensuring proper closure.

· Post-Change Health Checks: Perform health checks after system changes to verify stability and functionality.

· Script Review & Improvement: Review and optimize operational scripts for improved efficiency.

· Reporting & Compliance: Consolidate records for reporting, analytics, and audit purposes.

· Network Support: Provide support and maintenance for network infrastructure (LAN/WAN, Cisco Routers & Switches, firewall).

· Collaboration with System Engineers: Assist system engineers in supporting Windows Servers (VMware, Citrix, etc.).

· Documentation and Procurement: Create IT guides/SOPs and manage IT asset procurement and vendor management.

· Vendor Management: Manage external vendors, ensuring adherence to service level agreements.

· Security Coordination: Coordinate and establish security structures and IT controls to protect the company's information networks.

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Responsibilities:

· End-user support for computers, mobile devices, software &applications

· User Account Management (Create Account/Email, etc.)

· Installation, Maintenance and troubleshooting of workstations, laptops, and printers in a Windows-based environment.

· Support on Video and Audio Conferencing

· Maintenance of IT stocks and asset lists

· All vendors co-ordination and IT management services

· Any ad-hoc service request by Management

Requirements:

· Diploma in Information Technology or IT-related experience

· Preferred experience in a desktop support role

· Proficient in Microsoft Windows 10,11

· Experience with Server and Active Directory services will be an advantage.

· MS365 Azure Administrator

· Willing to learn and work as a team.

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts

Responsibilities:

CR creation:

• Creation of Change request, gather information from multiple sources
• Follow up with user for the missing information
• Validate the CR before submission
• Follow up with various stakeholder for the approval of the change request
• Perform CR amendments based on the user request
• Close the CR

Patching

• Perform UAT and production patching
• Follow the SOP for the patching
• Do pre-preparation for the patching
• Follow up the change request and patch the server and components which are only listed in the change
• Get user confirmation before proceeding to next step
• Any issues or error report to the technical team
• Follow up with user on the verification and testing signoff

Shift:

• Its 24/7 shift work including weekends
• Patching should be performed in the patching room at office

Ideal Candidate should have 1-2 years of expereince as L1/L2 Desktop support services.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Role Overview:

We are seeking an experienced Senior Privileged Access Management (PAM) Technical Lead to drive the operation and management of PAM solutions across our organization. This individual will lead initiatives to secure privileged access for critical systems, work closely with cross-functional teams, and ensure that PAM aligns with our company’s security and compliance requirements. The ideal candidate is a hands-on technical expert with extensive knowledge of PAM tools and technologies, coupled with a strong understanding of identity and access management best practices.

Key Responsibilities:

• Lead and Manage overall PAM Solutions:Drive and manage the PAM operation, configuration, and optimization of Privileged Access Management solution to secure privileged accounts, ensuring they meet security, compliance and operational requirements.
  Design and architect tailored cybersecurity solutions that integrate with customer environments.
  Engage in technical discussions, demos, and workshops to address customer challenges and showcase the value of proposed solutions.
  
• Technical Expertise and Strategy:Provide technical guidance and strategic direction for the PAM program, collaborating with various IT teams to enhance access control.
  
• Policy and Standards Development:Define and enforce PAM policies, standards, and best practices for privileged accounts across various platforms and applications.
  
• Incident Response and Auditing:Act as escalation point for PAM related incidents and collaborate with internal teams to improve response capabilities.
  Front auditors and support on the collection of evidence and artifact and providing remediation for its findings.
  
• Training and mentorship:Provide training, guidance and mentorship to junior PAM team members and for other stakeholders.
  

Core Qualifications:

• Bachelor’s degree / Diploma in Computer Science, Information Security, or a related field.
• Minimum of 5 years of working experience and at least 3 focused on Privileged Access Management.
• Strong expertise in PAM tools, and solutions such as CyberArk, BeyondTrust, Delinea.
• In-depth understanding of identity and access management (IAM) principals.
• Proficiency in implementing security control like MFA, password vaulting and session monitoring.
• Knowledge of scripting and automation (eg. Powershell, python) to streamline PAM processes.

Bonus Skills & Experience (Not Required, but a Plus):

• Hands-on experience with cybersecurity frameworks (e.g., NIST, ISO 27001).
• Relevant certifications (e.g., CISSP, CEH, CompTIA Security+) are an advantage

Summary:

Roles at this level are engaged in prescribed, reactive work, performing straightforward tasks within established routines and procedures and under regular or direct supervision. They involve responding to routine queries/issues/circumstances and referring any unusual or non-routine situations to others. The work is typically to short deadlines, providing courteous and effective service to others.

Principal Accountabilities:

• Provide outstanding Front of house service at the Reception area and partake in reception duties: Greeting clients and answering main line telephone calls
• Assist with the daily scanning of all incoming mails, with saving of scans and notifying internal and external stakeholders according to internal processes. (Including collection of mails from the Postbox and monthly/quarterly mail redirection services)
• To contact Building Management, Interior Design company, Pest Control, Cleaning company and Plants/landscaping where advised by the Business Support Administrators/Supervisors on any issues/office tasks
• Requisition, Procurement and monitoring of Office and Pantry supplies including name card and IT equipment ordering
• To participate in weekly or ad hoc Post office or bank runs when required
• Assist the Marketing Manager in preparing office facilities where client events are held onsite
• Assist with Asia Operations initiatives, administrative ad-hoc projects, business and process improvements relating to physical documentation, mails and offsite storage
• Share and Impart knowledge with Business Support Team colleagues on tasks
• Such other duties as the management may at times reasonably require. This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

Skills Required:

• Preferably at least 2 years of experience in an administrative role.
• Diploma holder in any relevant field.
• Good knowledge and application of Microsoft Office

Attitude Required:

• Meticulous and discreet in handling confidential information
• Able to work well with both internal and external stakeholders.
• Attention to detail is essential.
• Able to adhere to tight deadlines.
• Good self-learning ability, proactive work attitude.
• Good team spirit, excellent communication and problem-solving skills.

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

· Ready to work in a shift environment

Overview

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from? Are you passionate about cybersecurity? Do you enjoy working on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Are you ready to join the team that is at the leading edge of innovation at Microsoft? If so, we are looking for you!

The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must work to keep our customers safe through our Security Solutions. The Solution Specialist Unit team within the Microsoft Security organization is at the forefront of this effort, engaging directly with customers to contribute to their success. As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place.

As a Security Technical Specialist, you will be a senior technical sales leader and trusted customer advisor, working with cutting-edge security technologies such as Microsoft Defender for XDR and Sentinel. You will lead a v-team of other internal, partner and consulting resources to help map Microsoft solutions to customer security challenges and priorities, demonstrate and prove our solutions, and win the technical decision enabling the team to achieve/exceed quarterly and annual revenue targets. You will help solve complex security challenges for our customers, enabling them to help modernize their security architecture and posture.

Responsibilities

• Primary technical point of contact for potential customers during the sales process, owing and driving technical win for security opportunities
• Deep technical understanding of cloud security architectures, solutions/technologies including Microsoft M365 Defender, Defender for cloud and Sentinel and expertise in extended detection and response (XDR), zero trust and cloud security solutions and architectures
• Remediate blockers; leads and ensures technical wins for Microsoft Security and adjacent technologies. Engages with and reaches out to customers proactively and independently; builds credibility with customers as a trusted advisor for Microsoft Security; and searches for and uses Microsoft Security customer references; and facilitates handoff to customer success for post sales deployment.
• Develop strategies and recommendations to improve the client's security posture, shapes technical win plan and tailors Microsoft messaging to audience for security opportunities. Enhances team capabilities for extended detection and response (XDR), zero trust and cloud security and develops differentiated compete strategies for Microsoft Security for assigned customers.
• Lead technical presentations, demonstrations, workshops, architecture design sessions, explain, demonstrate, and architect the solution to help solve customer security challenges and priorities.
• Drives cross-workload support for Microsoft solutions for security. Leverages insights and coaches' teams to align new or changing technology to customer security needs.
• Responsible for engaging with other teams within and outside the organization throughout the sales cycle. Engaging partners in sell-with scenarios and supporting their technical capabilities is key to scaling solution delivery.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related
• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experienceOR equivalent experience.
• 5+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• 7+ years of technical pre-sales, technical consulting, or related experienceCloud Computing: Infrastructure as a Service (IaaS), Platform as a Services (PaaS), and Software as a service and understanding of one or more cloud security standards and frameworks such as CIS, NIST, CSA, etc.,
• Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit
• Certification in Microsoft 365 Security Administration or Azure SecurityOne or more of Industry certifications such as CISSP, CCSP, IAAP, etc. Is preferred
• Security Information and Event Management (SIEM) systems; Next Gen Web Application Firewalls and Secure Web Gateways; Threat detection technologies; Log analysis and Incident Response; Cloud security technologies, architectures and concepts such as Zero Trust, cloud security posture management, cloud workload protection, Cloud code security and Cloud infrastructure entitlement management

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Stand in rate to be discussed during interview.

Overview

Are you insatiably curious, deeply passionate about the realm of digital applications and innovation, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Technology Specialist in Digital Application & Innovation at Microsoft.

Digital Application & Innovation is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including Managed/PaaS services on the Azure Platform, GitHub, and Visual Studio. These technologies empower developers to build, deploy, and manage applications in a cloud-native way.

As a Microsoft Technology Specialist, you will own and win the technical decision of customers. By demonstrating the value of Microsoft’s cloud services, you will help organizations trust Azure for their workloads, tools, and data. As a Technology Specialist in Digital Application & Innovation, you’ll be at the forefront of cloud-native architecture. This means designing systems that fully leverage the unique capabilities of the cloud, such as scalability, automation, and cost efficiency. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies such as Containers, DevOps, Software Development Lifecycle etc.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos and programs; using consultative sales methodology and technical expertise to influence customer vision; establish rules of engagement for extended teams. Support the creation of new pipelines in the account team by identifying new opportunities.
• Build technology strategy by mapping the agreed customer business outcomes into an appropriate Azure technology framework, resolving concerns, preventing and removing technical blockers, and translating technology complexity into business impact. Work with the customer, account team, and partners to drive and support the customer’s AI transformation inclusive of AI Applications and data foundation.
• Design the solution using your technical knowledge, architect skills and consulting skills to win a customer’s technical decision and meet the customer’s needs; drive Pilots/Proof of Concepts (PoC) to create momentum for Minimum Viable Product (MVP), infusing AI technologies where appropriate and being technically proficient to do Proof of Concepts (PoC) with hands-on-skills.
• Scale through partner by engaging in partner sell-with scenarios to carry out technical engagement activities, facilitating and managing partner resources and processes for Pilot/Proof of Concepts (PoC)/Minimum Viable Product (MVP).
• Be the Trusted advisor and be proactive to find and understand customers’ pain points and design and offer the technical solution that aligns with the business case.
• Be the Voice of Customer to share insights and best practices, connect with Engineering team and Global Black Belts to remove key blockers and drive product improvements.
• Maintain and grow expertise in developer tools, cloud native architecture and technologies, keeping up to date with market trends and competitive insights.

Qualifications

• 10+ years technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilites

• On-site Supervision of the following areas: C&S
• Assist the Resident Engineer in carrying out supervision works on site and also assist in supervising & co-ordination with other Resident Technical Officer at site;
• Quality control of all civil, structural and architectural works;
• Keep and maintain daily site record on progress of works, instructions given to Contractors, materials delivered to site, daily activities and weather conditions at site, number and visitors at site and any other significant information;
• Supervise and keep records of day works;
• Attend site/coordination meetings as directed;
• To carry site supervision and inspection of the works including any off-site manufacturing, precast concrete and structural steel fabrication as instructed by the Architect so as to ensure that works are constructed to required quality and accuracy;
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately;
• To provide standing supervision as and when required by Contractors and/or directed by the Architect / SO;
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc;
• To check that Contractor executes preliminaries items;
• To check service routes and Contractor’s setting out and report any deviations to the Architect / SO;
• To verify reports and claims submitted by Contractors;
• To record all variations as instructed or approved by Architect / SO;
• To attend to Contractor’s queries and coordinate works of main Contractor and direct Contractors / Suppliers at site;
• To inspect and take over completed works;
• To undertake any other duties related to the project as and when instructed by the Architect / SO;
• Check drawings and documents and report discrepancies;
• Report on site safety, security and housekeeping;
• Compile BSL Quarterly Report.

Responsibilities during TOP

• Ensure cleaning up of site for inspection through the Main Contractor;
• Verify that all constructed works are in accordance with approved authorities drawings prior to any authorities inspection;
• Ensure compliance with widths of all escape routes, stairs, handrails and doors;
• Ensure compliance to handicapped requirements;
• Assist Consultants to organise formal inspections;
• Ensure that all comments / non-conformance by authority departments are replied too and rectified within two weeks of Written Direction.

Requirements

• Minimum 5 years of site experience in the supervision of residential/mixed development;
• Must be accredited with the IES-ACES Joint Accreditation Committee (JAC);
• Prior experience in precast construction;
• Able to work overtime when required by schedule.

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Purpose

As a part of the Wealth Management team in Emirates NBD Bank, the Wealth Management Business Support Associate plays a crucial role in ensuring the efficient, compliant, and effective functioning of daily business operation within the Singapore Wealth Management business. The role will work closely with various team across the front office, business management, control parties, operation, and head office, ensuring our platform, products and processes adhere to the highest standards. The aim is to drive operational excellence and support the seamless delivery of products and services to clients.

In addition, being part of a small team that is scaling up on business growth, WM Business Support Associate will have the opportunity to be part of a wide variety of wealth management strategic projects and initiatives wider than just business as usual activities.

Job Description

The Business Support Associate will be responsible for ensuring that the Singapore Wealth Management team’s operations align with the investment framework, conduct key control assessments, manage business rules, and support the ongoing development of the wealth management platform and product offerings. Key activities include:

• Conducting key control adequacy assessments to identify risk and recommending improvement for governance and operational integrity
• Performing quality checks on trade orders and CRM evaluations to maintain compliance and operational standards
• Assisting with the implementation and maintenance of the investment/ wealth management framework, ensuring alignment with business goals and regulatory requirements
• Managing updates to platform rules and communication changes for internal stakeholders, ensuring compliance with internal standards
• Providing ongoing support to wealth advisors by preparing reports to ensure client portfolio align with investment objectives and reviewed in timely manner
• Participating in process/ platform enhancements to drive greater efficiency and productivity for the SG WM business
• Contributing to the wider development of the WM proposition for the SG branch active engagement product development and platform build initiatives
• Collaborating with other departments in the SG branch in order to farther achievement of branch goals whilst promoting SG WM goals

Job Requirements

• With at least 5 years of relevant working experience
• Understanding of Wealth Management business operations, governance, risk management principles
• Experience in business support role within wealth management
• Familiarity with investment/ wealth management framework
• Understanding of the Wealth Management industry and associated products including capital market flow and structured products, OTC derivatives, managed fund solutions, alternative investments, etc.
• Good collaborative and interpersonal skills