Monday - Friday, 830am - 6pm

Location: Outram

Responsibilities

"* Coordinate with technical team members in updating work progress

• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements

• Min. 1 year of related experience
• Strong Microsoft Excel report, word and PPT skills
• Possess good written and verbal communication, presentation skills
• Possess initiative and ability to respond quickly to various situations
• Possess ability to collaborate and work as a team
• Familiar with Sales Force system will be an advantage
• Able to work in fast paced environment
• Meticulous in work

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Key Responsibilities:

1. Sorting and Classification:Inspect, identify, and classify spare parts for aircraft seats (e.g., seat frames, cushions, armrests, actuators, etc.).
   Segregate parts based on usability, repairability, and regulatory compliance.
   
2. Inventory Management:Record and maintain an accurate inventory of seat-related spare parts.
   Organize parts in the designated storage areas to facilitate easy retrieval.
   
3. Quality Control:Ensure all parts meet airworthiness standards and company guidelines.
   Coordinate with Operation teams for part segregate and sorting.
   
4. Documentation:Prepare spare part list, including tags, barcodes, and certification documents.
   Update systems with part status in excel sheet.
   

Qualifications and Skills:

• Education: Secondary/ ITE or equivalent in Logistics, Aviation Maintenance, or a related field.
• Experience:
• Prior experience in aviation maintenance or spare parts management is an advantage.
• Familiarity with aircraft seating systems is a plus.
  
• Skills:
• Strong organizational and multitasking abilities.
• Proficiency in inventory management software (e.g., SAP, AMOS).
• Basic knowledge of aviation regulatory standards (e.g., CAAS Part 145, FAA/ EASA).
• Attention to detail and analytical mindset.
  
• Working hours: 0800-1730, Mon-Fri

Name of School: Ngee Ann Secondary School

Location Address: 1 Tampines Street 32 Singapore 529283

Working Hours:

• Monday to Thursday: 7:30 AM – 4:30 PM (inclusive of a 30-minute lunch break).
• Friday: 7:30 AM – 4:00 PM (inclusive of a 30-minute lunch break).
• May occasionally work on weekends for special events (with time off provided).

Responsibilities:

1. ICT Technical Support:

• Manage ICT helpdesk requests (e.g., password resets, device troubleshooting, software installations).
• Diagnose and resolve faults in computing and AV equipment.

1. ICT Asset Management:

• Oversee equipment loans and manage warranties and insurance claims.
• Maintain, replace, and condemn ICT equipment periodically.
  Support stock-takes of ICT assets and stores.

1. AV Management:

• Set up and maintain AV equipment for school events, assemblies, and meetings.
• Record events, lessons, and competitions.

1. System Administration:

• Manage user accounts for administrative portals like Google Workspace, Microsoft 365, and others, following MOE and school guidelines.

1. Procurement Assistance:

• Research and recommend ICT and AV resources for procurement.

1. Additional Duties:

• Support ICT-based school initiatives.
  Carry out any other duties as assigned by school leadership.
  

Qualifications and Skills:

• Diploma in Information Technology or a related field.
• Proficiency in ICT systems, software, and hardware.
• Skilled in AV system setup, operation, and preventive maintenance.
• At least 2 years of relevant experience.
• Experience working in an Apple iPad PDLP school is advantageous.
• Positive attitude, good team player, and willingness to learn.

About our client: Our client is a leading global pharmaceutical manufacturing company.

*Please note that this role will be hired on a 6-month' contract to support our client's project.

*Work Location: North

*Working days: 5 days

About the role:

• Revise and Review SOPs (Standard Operating Procedures): Review and update existing SOPs to ensure they are aligned with current regulatory requirements, industry standards, and best practices. Collaborate with cross-functional teams to assess the relevance of existing procedures and recommend necessary revisions or improvements. Ensure that all SOPs are thoroughly reviewed, approved, and communicated to the relevant teams.
  
• Review Executed MBR/EBR (Master Batch Records/Equipment Batch Records): Perform detailed reviews of executed MBRs and EBRs to ensure that all steps and activities have been completed per specifications and compliance requirements.
  Identify and document any discrepancies or non-conformances and work with the manufacturing team to resolve them promptly.
  Provide feedback and support for improving the execution process to ensure quality compliance.
  
• Support Manufacturing Team with Quality Interpretation, Queries, and Issues: Act as the point of contact for the manufacturing team to address any quality-related queries, issues, or interpretations of quality standards and procedures. Provide guidance on resolving non-conformances and assist in implementing corrective and preventive actions (CAPAs).
  Work collaboratively with manufacturing, production, and other departments to ensure quality concerns are addressed in a timely and effective manner.
  
• Provide Quality Oversight (GEMBA Walks, GMP Walks):Actively participate in GEMBA walks and GMP walks to observe and assess current manufacturing practices, identify areas for improvement, and ensure compliance with quality standards. Monitor and report on the execution of manufacturing processes, ensuring adherence to established quality protocols. Provide on-the-spot quality guidance and corrective actions when necessary to ensure adherence to GMP.
  
• Perform Archival of Quality Operations (QO) Documents: Manage and ensure the accurate archival of all Quality Operations (QO) documents, including batch records, SOPs, validation protocols, and test records. Ensure that archived records are organized, easily retrievable, and comply with all regulatory and internal standards. Assist in the preparation of documents for audits and inspections as required by internal and external regulatory bodies.

About you:

• Education: Bachelor’s degree in Life Sciences, Pharmacy, Chemistry, or a related field. Equivalent work experience may be considered.
• Experience:Minimum of 5 years of experience in Quality Assurance or related roles within the pharmaceutical, biotechnology, or manufacturing industries.
  Familiarity with GMP, SOPs, batch records, and other relevant quality control practices. Experience in document control, archiving, and handling quality documents.

Skills & Abilities:Strong understanding of regulatory requirements (e.g., FDA, EMA) and GMP guidelines.
Ability to interpret quality-related documents and SOPs.
Strong attention to detail and organizational skills.
Ability to communicate effectively across departments and with external stakeholders. Proficiency in Microsoft Office and quality management software (e.g., LIMS, QMS) is preferred.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Quality Lab Support Coordinator (Pharma)

Duration: 6 months contract

Location: Tuas

Salary : Up to $2,500 depending on experience

Our Client is a US MNC and a pioneering leader in the Pharmaceutical industry. They are currently seeking experienced and forward-thinking professionals to join their Team in Singapore

Responsibilities

• Receive, archive, retrieve and dispose retention sample, following standard work, approved procedures and regulatory requirements in timely manner.
• Maintain proper 5S and ensure inspection readiness of retention sample rooms.
• Perform assigned tasks within stipulated timeline and escalate discrepancies to Reporting Manager.
• Support laboratory supplies stock check, receiving, stock arrangement and disposal as necessary.

Requirements:

• At least O Level qualification and good communication skills
• Proficient handwriting and computer literacy
• Able to work independently and escalate any issues if needed
• Able to move heavy boxes up to 15kg / use heavy ladder for the work to transfer samples/stock checking etc

Lim Pey Chyi – [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Summary:

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Jobs Responsibilities

• Support underwriters in reviewing documents, processing applications, and determining acceptance or rejection based on company guidelines.
• Assisting with underwriting various products, triaging inquiries, preparing underwriting information, and ensuring compliance with regulations and guidelines
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Duration: 1 to 1.5 months

Working Locations: Metropolis (Main) + Jurong island (Suraya), Bukom (Bus pickup availability for Jurong island/ Bukom)

Working Hours: Mon to Fri, office hours

Salary: Up to $2700

Job Description

• Provide basic IT support for internal users
• Responsible for maintenance of all mechanical and rotating equipment
• Provide documentation to ensure all equipment, technical records and drawings are updated to reflect the latest changes, proper and correct procedures are followed, configuration and software changes to mechanical equipment are documented, archived, and backed up for recovery.

Requirements:

• NITEC in Engineering or IT related discipline
• Flexible with roaming to multiple sites
• Candidates with both Engineering & IT experience (Technical Interview) required
• Knowledge of local regulatory requirements from Ministry of Manpower for workplace safety and equipment governance is an advantage.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Able to work in Team environment as well as standalone when need arises.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

$2,400 to $3,400
5 days
9am-6pm
Office location: Bukit Batok
Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

1. Singaporean Citizen or PRs is preferred

2. Those who have many years of working experience in the post of ADMINISTRATIVE SUPPORT ASSISTANT or ADMINISTRATIVE ASSISTANT OR SUPERVIOR n Singapore are preferred

3. Can handle drive a car for boss and other related administrative secretarial work and so on.

4. Manage the company's administrative and personnel matters, and be responsible for the company's document management

5. Assist the work tasks arranged by the boss

6. Work six days a week, with overtime and other work arrangements assigned by the manager.

Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Provide general administrative support to senior management, including scheduling meetings, managing calendars, and preparing documents
• Handle correspondence, emails, and phone calls on behalf of corporate executives
• Organize and maintain filing systems, both electronic and physical, ensuring documents are easily accessible
• Assist in planning and coordinating corporate projects, ensuring deadlines are met and tasks are completed
• Collaborate with cross-functional teams to ensure smooth execution of corporate initiatives
• Assist in organizing corporate events, meetings, and conferences, including booking venues, coordinating catering, and managing logistics
• Prepare meeting agendas, take minutes during meetings, and follow up on action items with relevant stakeholders
• Compile and analyze data for corporate reports and presentations
• Build and maintain relationships with key internal and external stakeholders

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

· Handle correction for data extracted for medical claims within the required turnaround time and ensure that claims are registered accurately in the system.

· Issue expired cheque timely to meet the expected turnaround time.

· Verify policy information and cheque status

· Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide the full support to T&M on the listed derivatives markets

2. Liaising with the various brokers in term of give up position

3. Manage the collateral movement between the bank and the clearer

4. Validation of all Futures and Exchanged traded products against source documents

5. Verification and perform Margin Calls and Margin Withdrawals

6. Performed T+1 reconciliation for various markets like SGX, NSE, KRX, OSE, TFX and TSE for Listed Derivatives products

7. Update and monitor all Clearers/broker trading limits

8. Updating of Exchange Final Settlement Price to BUC

9. Monitoring of Exchange Trade Option expiration

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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Job Description:

The Hypervisor, Storage, and Backup Lead is responsible for managing, maintaining, and optimizing the client’s virtual infrastructure, storage systems, and data backup solutions.

Key Responsibilities
1. Hypervisor Management:
a. Design, implement, and maintain virtual infrastructure using hypervisor technologies such as VMware or Oracle Linux Virtualization Manager (OLVM).
b. Monitor and optimize virtual machine performance, resource allocation, and utilization.
c. Ensure high availability and reliability of the virtual infrastructure through proactive maintenance and monitoring.
d. Manage and resolve incidents and problems related to the virtual environment.

2. Storage Management:
a. Oversee the administration of storage systems, such as SAN and NAS.
b. Perform regular storage health/utilization checks and recommend optimization.
c. Ensure sufficient capacity for application/infrastructure needs across storage systems.
d. Manage and resolve incidents and problems related to the storage systems.

3. Backup Management:
a. Manage backup solution for client’s environment.
b. Monitor backup schedules, ensuring successful completion and addressing any failures.
c. Ensure compliance with data retention policies and regulations.
d. Manage and resolve incidents and problems related to the backup solution.

4. Documentation and Reporting:
a. Maintain documentation of virtual environments, storage configurations, and backup procedures.
b. Generate regular reports on system performance, capacity planning, and backup status.
c. Prepare Root Cause Analysis report for high severity incidents.
d. Escalate to vendor when necessary for incident resolution.

Requirements:

Prior experience to operate (not limited to managing team/solution architect) at minimum the following:

1. Hypervisor – VMware & Oracle VM
2. Storage – HPE Storage (3Par) and SAN Switches
3. Backup – Veritas NetBackup
Additionally – this is an operations role, the candidate is expected to be working on shift hours.

Main purpose of the role:

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

• To perform patching using the Tools (Bigfix, SCCM, Netbot) or any other tool customer may have with SOP based approach.
• Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.
• To participate in daily checks on Tools (Bigfix,SCCM,Netbot) and log any issues not already logged by monitoring and alerting.
• To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.
• To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.
• To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.
• Able to work Shifts that can be part of 24*7 operating model
• To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

• Basic Knowledge on Patch Management, Vulnerability Management, Reporting.
• Some level of experience and understanding of IT Systems, Infrastructure & Security, Patch Management tools.
• Experience working on Windows/ Linux servers
• Shift work Required including weekends and work as part of team.
• As a member of the extended Global IT patching team, working closely with peers to provide a cohesive and collaborative end-to-end patching function.
• Excellent customer focus and ability to build rapport.
• Highly motivated, driven by the achievement of agreed objectives. Ability to organise and execute team objectives and plans.
• Ability to work with more focus,discipline to ensure there are no human error.

Qualifications:

• Degree in Computer Science, Education, Technical, Engineering, Information Technology, Information Systems, Administration, Business, Science, Technology
• Any technical certification IT Infrastructure landscape (Windows/Linux/VMWare/Networks/Database/OCP,etc)

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.