Job Description

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

Please note that candidates that are able to work on weekends will be prioritised.

• Are a Singaporean Citizen or Permanent Resident (please note we cannot support Visas for this role)
• Have at least 1 year of experience working in a Customer Support role (Ideally in an in-house environment)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our SG office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule to a certain degree, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

GENERAL DESCRIPTION
The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

KEY FEATURES AND ACCOUNTABILITIES
Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.
Regulatory Responsibilities &/OR Risk Management
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

SKILLS REQUIREMENTS
Personal and Social
• Good communication and inter-personal skills;
• Team player and independent worker
Professional and Technical
• More than 5 years of experience as a personal assistant or admin assistant.
• Strong organizational skills and able to multitask.
• Proficient in Microsoft Outlook Calendar, excel and PPT

REPORTING LINE
• Functionally to Head of IT Business Management & Risk Management APAC
FURTHER INFORMATION
• Region/Division: APAC / Information Technology
• Location: Singapore

Internal ref: 9192

Regards,

Lini

Recruitment Consultant

R22108463

Job Description / Responsibilities:

Sales & Administration Documentation:

· Responsible for handling all sales-related paperwork, including the creation, maintenance, and management of administrative documents. This includes processing sales orders, ensuring all records are up-to-date and accurate, and assisting the sales team in managing documentation requirements.

Prepare Shipping and Banking Documents:

· Manage the preparation and organization of all essential shipping documents such as bills of lading, invoices, packing lists, and certificates of origin, ensuring compliance with legal and regulatory requirements.

· Handle the preparation of banking documents related to Letters of Credit (LCs), Bank Guarantees, and payment processing to ensure smooth and timely financial transactions.

· Collaborate closely with shipping companies to ensure timely and accurate delivery schedules, coordinate shipments, and resolve any potential issues that may arise in transit.

· Maintain ongoing communication with banks, customers, and vendors regarding shipping schedules, payment terms, and any necessary documentation for international trade transactions.

Job Requirements :

· Diploma in Shipping and Logistics, Supply chain management and other related studies

. Minimum 5 years of related working experiences in an International trading environment.

· Experience in preparation of shipping documents for import & export shipments

· Strong understanding of the intricacies of shipping documents (e.g., bills of lading, export/import documentation) and banking documentation (such as Letters of Credit, and documents for international trade finance) essential for facilitating global commodity trades.

· Proficient in MS office applications (Knowledge of SAP is advantageous)

· A team player with strong interpersonal and communication skills is critical to work collaboratively with internal teams, customers, vendors, and other third-party partners.

· Able to work independently in a dynamic environment

Location : Raffles Place - 5 days

Salary : $S4,000.00 – S$5,000.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

• Familiarity with multi-tier server architecture (Application, Web, Database).
• Hands-on experience with Oracle, SQL Server, or MariaDB.
• Proficiency in web services, including protocols like SOAP & REST.
• Knowledge of system applications such as backup software, Application Server - Jboss, Web Server - Apache, Messaging system - MQ / AMQ
• Experience in CI/CD pipeline tools like Jenkins using OpenShift cloud platform

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible. · Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime · Process and issue daily, weekly and monthly reporting on data quality. · Streamline processes to minimize manual intervention. Incidents and Requests management (from business users and other IT teams) · Provide level 2-application support to back office users. · Analyze and manage incidents/requests. · Coordinate incidents affecting several teams. Problem Management and continuous improvement · Identify recurring problems and eliminate them. · Provide requirements to build team for bug fixing and improvements. · Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team. · Put in place trainings for business users to reduce the number of daily requests from business to IT. · Process improvements. · Coach more junior team members as required. Change improvement · Release testing. · Performance analysis. · Production deployment and validation. · Production releases on weekend (rotating schedule within the team). · Qualifications and Profile · Basic knowledge of Java, PL/SQL & Linux. · Experience on Calypso version 16. · Hands-on experience in Calypso Back office functionalities: o Engines o Events o Filters o Reporting Framework o Scheduled Task o Message / Swift messages o Transfers o Settlement Delivery Instructions o Accounting o Pricers o Workflows o Reconciliation process · Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle. · Experience with regulatory reporting (MMSR). · Willing to do On-call rotation with teammates to cover night and weekend support.

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Job Responsibilities:

• Will be assigned to a project to provide technical support and department relevant responsibilities.
• Assisting C&S lead/technical manager & in charge for all civil / structural engineering matters being tasked
• Attending and being proactive in design coordination meeting with consultants / client.
• Preparing and reviewing of shop drawings / materials / MOS
• Ensure drawing registry is maintained and latest drawings / BIM models are available for all parties involved (site staff, CTD, suppliers and subcontractors).
• Ensure transmittal forms / emails are issued for latest drawings / BIM models when issued to CTD, suppliers and subcontractors.
• To study & review drawings / specifications in identifying discrepancies and issue queries to consultants accordingly via RFI
• Resolve technical issues on drawings and liaise closely with Consultants, all trades and authorities.
• Ensure BIM team update the drawings / BIM Model with the latest information available timely.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Prepare as-built drawings / BIM Model and compile O&M Manual for submission.
• Attending VDC for civil / structural related matters. Cross check BIM model with contract drawings.
• To ensure works are carried out in accordance with drawings, specifications and PE design.
• To ensure material testing are carried out in timely manner and as per the specifications.
• To identify and resolve any potential site issues at the work site from technical aspect
• Attending sub-con meetings and technical meetings for structural related matters; prepare and circulate meeting minutes in a timely manner.
• Ensure all structural submissions (as-built, ST COS etc) are done prior to TOP application.
• Work with senior, PM and Site Manager in planning and executing temporary works.
• Preparing as-built drawings and submission of O&M.
• Assisting senior for structural matters related to CONQUAS assessments / submissions.

Job Requirements:

• Degree in Civil / Structural or a related discipline
• A minimum of 3 years of relevant experience for Structural engineer & 6 years of relevant experience for Senior engineer
• Proficient in Microsoft Office, AutoCAD and proficiency in BIM.
• Understanding of structural engineering principles and practices.
• Knowledge of authority submission requirement
• Able to communicate with consultants, client, authority/government agencies and site supervisors.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Job Description

The automotive technical officer performs maintenance, disassembles, inspects, repairs and overhauls bus transmissions, engines, axles and aircon compressors in accordance with work instructions. This includes troubleshooting bus engine and transmission problems and conducting failure analysis.

Core Responsibilities

• Prepare and repair system components in accordance with technical manuals and quality standards.
• Draw spare parts from logistic store.
• Test the repaired/overhauled components on test benches.
• Undertake any other ad-hoc duties as assigned by the supervisor.

Skills, Experience & Qualifications

• Minimum 2 years of experience in related field
• Prior experience in the automotive servicing line (Preferred)
• Professional Certification / Nitec in Mechanical Engineering or related field
• Rigger and Signalman license preferred.
• Experienced in overhead lifting cranes and forklifts.
• Sound knowledge of engine and transmission parts catalogue and working principle.
• Strong problem-solving abilities to address technical issues independently.
• Good communication skills to liaise effectively with team members and logistic staff.
• Comfortable working in a noisy environment.

Job Highlights:

Nearest MRT: Tuas

Working hours: Monday – Friday (8:30am - 6pm)

Salary: up to $7,000 per month

1 year contract

Job Description:
You may be part of the project team to supervise IWMF construction progress. The work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
• To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

You may be part of the technical team in the operation and maintenance of TSIP. Your work scope includes:

• To lead a unit of technical specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.
• To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbogenerators, motors, switchgears, low tension and high-tension equipment, distributed control system and field instruments.
• To administer contracts for the operation and maintenance of mechanical or building services equipment.
• To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety.
• To assist in the formulation and preparation of standard operating and safety procedures, equipment testing/changeover programme.
• To perform shift work in a waste-to-energy facility, if needed.
• To assist engineer to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

• Only Singaporean.
• Diploma in any Engineering course
• Fresh graduates with internship experiences are welcome to apply.
• Proficient in Microsoft Office and preferably in Navisworks and Primavera P6.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Summary: We are seeking a dedicated Field Support Technician to provide technical support, troubleshooting, and maintenance for a range of products, including networking, PBX systems, and cloud applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-first mindset. You will be responsible for both on-site and remote support, ensuring smooth system operations for our clients. Willingness to learn new technologies, work overtime, and travel as needed is essential.

Key Responsibilities:

• Provide on-site and remote technical support, installation, troubleshooting, and maintenance services for networking, IPBX, and related systems.
• Diagnose and resolve technical issues related to networking, cloud applications, and telecommunications systems.
• Collaborate with internal teams and third-party vendors for integration, testing, and deployment of new products and releases.
• Ensure high levels of customer satisfaction through effective communication and timely issue resolution.
• Maintain accurate documentation of customer interactions, issues, and resolutions.
• Participate in testing and deployment of new hardware and software releases.
• Be prepared to work overtime during project deployments or emergencies and travel overseas for training or projects.

Key Qualifications:

• Diploma/Degree in Telecommunications, Electrical, Computer Science, or related field.
• Experience in networking, telecommunications, or PBX systems is highly preferred.
• Strong communication skills with the ability to collaborate and work within a team
• Ability to learn and adapt to new technologies in a fast-paced environment.
• Good documentation skills and attention to detail.
• Willingness to travel and work beyond regular hours when required

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

Responsibilities of Resident Technical Officer RTO (Architectural)

• To monitor the project including progress control, quality control, variation/cost control, safety control, environmental control etc.
• To check that contractor executes preliminaries on all items specified in tender documents.
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc.
• To ensure architectural specifications are met and details are executed by the contractor.
• To liaise with contractors/sub-contractors in the coordination of site works.
• To assist Consultant/Employer in the supervision and quality assurance of construction work on-site and off-site manufacturing facilities.
• To coordinate with the Site Staff of the other disciplines; namely, Mechanical & Electrical and Civil & Structural.
• To assist Consultant/Employer on the work progress on-site/off-site manufacturing facilities and report any delay immediately.
• To verify reports and claims submitted by contractors. To submit Weekly Progress Reports, inspect and draw-up defect list. To attend all Client Consultants Meeting (CCM), Site Progress Meetings and Site Walks as and when required.
• To ensure the contractors maintain work safety, cleanliness, and tidiness of the site.
• To highlight discrepancies, feedback site progress, irregularities, and any critical/major issue to SO/SO rep.
• To undertake any other duties related to the project as and when instructed by the consultant team.

Requirement of Resident Technical Officer RTO (Architectural)

• Diploma in Architectural or related discipline from a recognized tertiary institution
• Minimum 8 years of experience as Resident Technical Officer with experience in supervision of Healthcare related project is preferred
• Experience in supervision of precast façade works will be an added advantage.
• Relevant experience in the co-ordination of architectural works with C&S and M&E Works.
• Fully conversant with statutory regulations, codes for site supervision and quality control procedures
• Able to resolve site and technical issues, prepare and document detailed site progress reports and communicate effectively with technical personnel as well as workmen on site.
• A person of good integrity, be able to differentiate personal preferences and official rights, strict and firm but fair and reasonable.
• A good team player with effective communication skills
• Proficient in Microsoft Office.
• Knowledge in BIM and VDC capabilities will be an added advantage.
• Able to start Q4 2024

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Contract Duration: until Apr 2025

Salary: SGD 4500 pm

Location: Changi Business Park

Job Title: Retail Support Officer
Job Description: The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:
• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Acquisition Managers (GAT)
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication
• at least 3 years in a bank/financial institution; at least 5 years if no bank experience

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities:

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

Key Competencies:

* Excellent proven track record supporting clients in a financial environment

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Other duties as assigned by the Level 2 Support Leads

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

* Other duties as assigned by the Level 2 Support Leads

ROLES AND RESPONSIBILITIES

• OFFICE WORKING HOUR: 8.30AM – 5:30PM
• CHECKING DEMO & OFFICE EQUIPMENTS
• UPDATING COMPANY WEBSITE
• SCAN & UPDATE OF SERVICE REPORT TO NAS
• SCAN & UPDATE OF INCOMING DO/AWB/INVOICE FROM SUPPLIERS TO NAS
• UPDATE RECORDS OF VERIFICATION
• UPDATE THE INVENTORY IN FINANCIO
• DELIVER GOODS TO CUSTOMERS WHEN REQUIRED
• ONSITE DVD/USB COUNTER RECORD UPDATE & SIGN THE LOG CHECK WITH CUSTOMER ON MONTHLY BASIS
• ONSITE SUPPORT, PREVENTIVE MAINTAINANCE & TROUBLESHOOTING OF AUTOMATIC DICOM DVD/USB BURNER & PACS SYSTEM
• CONTACT CUSTOMER TO RESOLVE PENDING CASE ID ON DAILY BASIS
• PREPARE & REPORT OF TECHNICAL GUIDELINES
• PROVIDE TECHNICAL INFORMATION FOR PRE-BID AND TENDER SPECIFICATIONS
• COMPLETES TIMESHEETS WITHIN THE ALLOCATED TIME FRAME
• ROSTER STANDBY SUPPORT OF AFTER OFFICE WORK WHEN REQUIRED (HAVING OT PAYMENT)

REQUIREMENTS

• BASIC KNOWLEDGE OF MICROSOFT OFFICE & COMPUTER
• BASIC TECHNICAL SKILL OF SELF LEARNING & RESEARCHING
• BASIC SOFT SKILL OF COMMUNICATION WITH PEERS & CUSTOMERS
• PUNCTUAL & COMMITMENT WITH ASSIGNED TASKS
• ABLE TO WORK UNDER PRESSURE & SHORT NOTICE REQUIREMENT

Working location: Chai Chee

Industry: Technology Industry

Location: Various Locations (Will be assigned accordingly)

Skills: Firewall, Maintenance, Network, Security

Our client is an established System Integrator with strong presence in the Enterprise, Network and Security Infrastructure business catering to Commercial and Government sector.

Position Responsibilities:

• This role will focus on Network Maintenance Support for products supported by the Company
• These products are (but not limited to): Cisco, Fortinet, Palo Alto, Solarwinds.
• Must be skilled in Firewalls Management, SIEM, Load-Balancer, EDR, NPM and may be required to travel to different client locations.
• Handle escalations and assist client’s technical issues.

Position Requirements:

• ITE, Diploma or Degree in Computer Engineering, Information Technology or any IT related field.
• Ideally with 1 to 2 years working experience in Network, IT Security Maintenance and Support.
• Technology knowledgeable in various network products such as Cisco, Huawei, Juniper, Palo Alto and OS technology in Unix, Linux and Windows.
• Network certifications such as CCNA, CCNP, NSE 4, PCNSE a strong advantage.
• Position will be on rotation stand-by schedule.
• Comfortable with various stakeholders, 3rd party and principal SI vendors.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Our client, a Michelin restaurant with over 4 outlets locally, is currently on the lookout for an IT Admin Support.

Acting as an individual contributor, the IT admin support will be responsible for the maintenance and troubleshooting of POS systems. Reporting to the Manager, the incumbent will oversee network infrastructure and servers and provide IT support.

Successful candidates can expect to work in a fast-paced work environment with great learning opportunities.

REQUIREMENTS:

• Possess at least a Nitec/Diploma in IT or related field
• At least 1 year of working experience in F&B/Retail industry
• Working experience work POS System Management is a strong advantage
• Meticulous and organized individuals who can meet tight deadlines and work in a fast-paced environment
• Willing to support with operations/administrative duties as needed

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Go ID: https://go.persolkelly.com/job/apply/6784

Our client is a leading global medical technology company that develops, manufactures and sells medical devices and instruments.

Role: Senior Technical Specialist

Duration: 1 year
Working Location: Tuas (Company Transport Provided Islandwide)
Working Hours: Monday to Friday, 7.45am to 4.45pm (During Probation) / 12 Hours Rotating Shift 7am-7pm / 7pm-7am (After Probation)

Salary: Up to $4.7k + 1 month bonus

Job Summary
The primary role of Senior Technical Associate is to execute and/or lead production output, and machine enhancements, and manage preventive maintenance effectively.

Job Responsibilities

1. Operational Tasks

• Operate machines to meet production output, and other metrics like quality, waste, etc.
• Perform Preventive Maintenance (Cleaning, Service, Replace).
• Perform troubleshooting of machines and tools, equipment failures to meet production targets, safety, and quality standards and/or specifications.
• Perform product/machine changeover on the line by tool/die change and machine set-up.
• Initiate, Implement and follow up on machine enhancement and project assignments.
• Write Standard Work Instruction / Procedure for assigned operation / process.
• Implement Corrective and preventive actions.
• Participate in training and coaching of Technicians and new hires on skills and knowledge on machine operations and adjustments.
• Assist Engineers or Subject Matter Experts for any CI activities.

2. Supporting Tasks

• Contribute into departments activities that are needed in order to achieve goals set for the department e.g., Kaizen submission, team building, safety kaizen submission, 20Keys and others.
• Participate in the discussion and review of team's performance in the daily shift changeover meeting.
• Participate in continuous improvement initiative / activities.
• Perform any other tasks as assigned.

3. General Accountability

• Observe the company Code of Ethics
• Apply SOP and/or SWI in daily operations.
• Good Manufacturing Practice (GMP) accountability, observing GMP rules and procedures.
• Reporting up on all quality and non-quality related incidents / accidents, near misses, non-conformance with SOP or specifications, deviations from plan, and when required, to take part in further investigations.
• Safety and ISO14001 Environmental accountability. Ensure a safe, healthy, and environmentally friendly workplace by observing Company’s rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement, and reduction of resource materials.
• Safety & health accountability: Safety and health are important to the company and we encourage the observance of all safety programs and training assigned to you. Such programs are to be attended in a timely manner to ensure that work tasks carried out are in accordance to our safety guidelines and SOPs.

Job Requirements

• Diploma in Mechanical or Industrial Engineering.
• Supervisory and leadership experience.
• 3-5 years of relevant working experience in Manufacturing production line of high volume.
• Experience in supervision of manufacturing facility.
• Experience in medical device industries and with project management will be an advantage
• Must be self-motivated with the ability to work independently and in a TEAM environment.
• Good people skills are essential for liaising with other departments.
• Good communication skills are essential.
• Knowledge of general maintenance processes and methods.
• Production daily output.
• Production line sustainability.
• 5S Lean workplace.
• Control room environment.

We regret to inform you that only shortlisted candidates will be notified.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/6784

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Join a vibrant community that places love and care at the heart of its mission!

This inclusive school has been transforming the lives of children with diverse learning needs for over 13 years. Dedicated to helping individuals from 4 to 40 years old, they create a nurturing environment where students thrive through education, vocational training, and life skills development.

You’ll be part of a passionate team fostering inclusivity, offering high-quality education, and making real, positive impacts on families and students!

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Work Location:
Woodlands

Working Hours:
8:30 AM – 5:30 PM, Monday – Friday

We are looking for a Special Needs and Inclusive Education Specialist to work with children aged 7 to 12. In this role, you will nurture and support students' growth, develop Individualized Education Plans (IEPs), and collaborate closely with your team to ensure students’ well-being and success.

Key Responsibilities:

• Provide care and supervision for students with diverse learning needs.
• Plan and monitor IEPs, student progress, and activities.
• Organize daily routines, exercises, and activities for physical well-being, life skills, and hobbies.
• Foster positive communication with parents, caregivers, and staff about student progress.
• Participate in organization events and initiatives.

Requirements:

• Prior teaching experience is required.
• Experience in working with special needs individuals is an advantage but not mandatory.
• A strong passion for supporting children with diverse learning needs.
• Good communication and teamwork skills.

Make a Difference Today
By joining us, you will not only be part of a supportive and passionate team but also help shape the futures of children with diverse needs, empowering them to reach their full potential.

Apply Now!
If you’re committed to making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)