Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsiblities:

• Part of a team which provides helpdesk and on-site technical support to customers.
• Provide Level 1 and 2 support to customers and resolve issues reported within service level agreements.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, technical leads, project manager etc.).
• Track issues through to resolution.
• Work with client on server and infra related issues/tasks.
• Carry out root cause analysis to improve performance.
• Ensure all issues are properly logged and updated (issue logs).
• Ask customers targeted questions to quickly understand the root of the problem.
• Diagnose and troubleshoot technical issues.
• Document technical knowledge in the form of notes and manuals.
• Generate statistics and issue log from JIRA or other logged systems on monthly basis

Reqiurement:

• Bachelor of Science / Information Technology with 1-3 years of work experience as an IT Support Engineer, IT HelpDesk Technician or similar role.
• Familiar with Windows OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Has the basic knowledge to perform tasks like verifying scheduled jobs, application services , start and stop Microsoft IIS, checking SQL server database etc.
• Able to do basic configuration of Dynamics D365 CRM (Knowledge transfer will be shared and conducted by NEC CRM technical consultants).
• Interested to learn new technologies such as Dynamics D365 CRM, JIRA, Azure cloud, interfaces with other systems etc.
• Ability to diagnose and troubleshoot basic technical issues
• Ability to solve problems and communicate well with the customers

Shortlisted candidates will be shortlisted for a 1 Year agency contract employment.

License No : 12C6060

Job Details:-

• Position: Assistant Sales Executive
• Duration: October 2024 - 30 April 2025 (cover maternity)
• Salary Range: UP to S$ 2,500
• Working Hours: Mon to Fri : 9 am to 5pm
• Working Location: Raffles Place
• Must possess knowledge and proficiency in Adobe Illustrator software

Job Description:-

Financial Tracking:

• Prepare monthly expense forms
• Manage all financial trackers across
• Check and send all invoices; update in financial trackers
• Obtain monthly payment status updates and update in financial trackers
• Handle monthly service fee invoicing

Marketing :

• Manage all creative assets
• Adapt key visuals for both local and overseas markets
• Follow up on creative assets for new and existing products
• Handle POSM requests for all countries.
• Adapt visuals for digital media, including FB posts, POSMs, etc. in ASEAN.
• Update E-commerce official stores - pack shots, thumbnails, banners , etc
• Collaborate closely with agency for creative adaptations and digital media activities.
• Upload videos on YouTube & IG.
• Manage influencer campaigns.
• Organize group samplings, marathon events
• Provide social media support – respond to consumer queries and comments on FB, IG profiles.
• Manage email queries.

Label / Packaging Designs:

• Adapt label or packaging designs for local markets as needed (adaptations from master design provided)
• Request master label designs of new products.
• Re-order labels; follow up for delivery with Advance Printing

Office Samples:

• Arrange courier service to send documents, samples, etc. commercial & proforma invoice.
• Label competitor samples that are brought back from business trips.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

*Candidates to be comfortable with office moving to Kim Chuan area in 2024.

Responsibilities:

• Provide administrative support to the trading department
• Assist with market analysis, reports and presentations
• Prepare and execute commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Ensure the organisation’s contracts and documents are accurate and well maintained in a systematic database
• Monitor, manage and provide summary reports on the status and performance of commercial trades
• Liaise with internal and external parties to keep track of and manage contracts-related disputes and disagreements
• Assist in ad hoc projects as assigned

Requirements:

• Fresh graduate (Business, Finance or Maritime Studies are preferred) or diploma with at least 2 years’ work experience in oil trading industry and in similar role
• Meticulous, diligent and professional
• Good drafting and verbal communication skills
• Proficient in Microsoft office applications, including Words and Excel

Healthcare Assistant

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $1700 to $2000 (depend on experience)

Job Responsibilities

• To provide Programme support for clients who require assistance with ADLs.
• To perform daily operations such as toileting, feeding, transferring of clients.
• Sitting in and supporting during programmes to ensure participation and safety of clients.
• Perform daily stretching and exercise routine with clients.
• Checking of parameters, accurate input into daily log.

Job Requirements

• WSQ Certificate in Healthcare Support (Nursing Care)
• With relevant working experience

Interested candidates please send your updated resume via

[email protected] or☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Provide technical support to the engineering team.
• Prepare technical reports and documentation.
• Collaborate with cross-functional teams to resolve technical issues.
• Adhere to safety guidelines and regulations.
• Assist in performing equipment calibration and measurement tasks.
• Support the implementation of process improvement initiatives.
• Contributes to technical documents and project strategies.
• Generates precise statistics and relevant data.
• Conducts data evaluations, explores discrepancies.
• Creates technical drawings and specifications.
• Manages and updates technical databases and spreadsheets.

Requirements:

• Min diploma or equivalent qualification in a relevant field.
• At least 4 years of experience as a technical assistant or a related role.
• Strong knowledge of MS Office Applications.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Work closely with Project Managers and oversee vendor relations to guarantee high-quality service delivery.
• Manage procurement to secure new equipment and services, ensuring projects run smoothly and efficiently.
• Assist in adopting new technologies and sustainable methods to reduce environmental impacts and streamline operations.
• Handle the recruitment, training, and management of crew members across various marine projects.
• Create rotation schedules, ensure safety compliance, and maintain proper staffing levels to meet project demands.
• Supervise daily marine activities such as dredging, reclamation, and construction.
• Ensure project tasks are completed on time by coordinating with project managers, standardizing operations, and reducing downtime to uphold quality.
  Maintain and repair marine equipment, liaise with technical teams for optimal equipment performance.
• Manage maintenance schedules and keep updated with the marine technological advancements.

Requirements:

• Bachelor's Degree or Diploma in Maritime Operations Management or equivalent.
• At least 3 years of experience in Marine Construction, Vessels, Shipyards or similar field.
• Min of 1-2 years of vendor/contractor management experience.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send your resume to [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Extendable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm

· Market Research:

o Conduct in-depth research on blockchain technology, cryptocurrency markets, and related sectors.

o Analyze technical trends, new developments, and regulatory changes affecting the blockchain space.

o Track and evaluate the performance of blockchain-based assets and companies.

· Investment Analysis:

o Develop and maintain financial models for blockchain companies and projects.

o Perform valuations and assess the financial health of blockchain startups. o Provide investment recommendations based on thorough analysis.

· Reporting:

o Prepare detailed research reports, investment theses, and market updates. o Present findings to internal stakeholders and clients.

o Stay up-to-date with the latest news and reports in the blockchain industry.

· Collaboration:

o Work closely with other analysts, portfolio managers, and the technology team.

o Collaborate with external stakeholders, including blockchain project teams and industry experts.

o Participate in industry conferences and networking events

Requirements

· Master’s Degree in Computer science, Data science. Additionally, a bachelor's degree in economics or finance is required.

· Programming skills in Solidity, Python, R, or other relevant languages.

· Strong understanding of blockchain technology and the cryptocurrency market.

· Proven experience in investment research, financial analysis, or a related field.

· Excellent analytical and quantitative skills.

· Proficiency in financial modeling and valuation techniques.

· Strong written and verbal communication skills.

· Ability to work independently and as part of a team.

· Familiarity with regulatory considerations in the blockchain space is a plus.

· Experience with blockchain analytics tools and platforms.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform –

https://go.persolkelly.com/job/apply/6438

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1105286 (Ngiam Xinyi)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for a LinkedIn Support Consultant to join our team in delivering an excellent experience for our members and enterprise customers to support our LTS line of business - including Hiring and Learning Support. In this role, you will be the customer and member’s main point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating issues, ensuring customers and members are utilizing our solutions and tools to meet their needs, as well as suggesting key ways to add value to their overall experience.

Responsibilities:

• Provide exceptional customer and member experience via phone, email, and live chat
• Work within a queue-support model with specific daily targets on the number of contacts completed
• Develop and maintain an exceptional understanding of the LinkedIn Talent Solutions products through ongoing training while being keenly aware of industry trends
• Analyze and understand client and member needs, answering all product inquiries and questions
• Lead issue investigations with a consulting mindset by providing timely resolution and adding value to customer interactions by advising and educating customers and members
• Establish effective working relationships with managers and co-workers to ensure excellent information flow and feedback on process, policy and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner in a variety of systems and tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management
• Collaborate with cross-functional teams efficiently to deliver members-first solutions
• Understand, embody and execute LinkedIn’s culture and core values

Qualifications

Basic Qualifications

• 1+ year of experience in customer service or account management supporting a product/solution utilizing multiple communication channels (email, chat and phone)
• Native in both verbal and written Japanese and English languages to manage inquiries from Japanese-speaking and English-speaking customers

Preferred Qualifications

• Native or business proficiency in both verbal and written simplified and traditional Mandarin is preferred
• Experience working in a customer support role, contact center or queue-based environment
• Excellent verbal and written communication skills
• Direct work experience in dealing with difficult customers, delivering complex messages that address company needs for additional information or modified actions by the customer
• Strong proficiency with digital and online tools, including the ability to explain digital product functionality to customers via telephone, email and chat
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Proficiency in MS Office (Outlook, Word, PowerPoint and Excel)
• Ability to multi-task using different media
• Well-versed in cross-functional collaboration, with the ability to interact with all levels of the organization

Suggested Skills:

• Customer Support Management
• Communication
• Problem-solving
• Time Management

Job Description:

Accountable for overall Informatica Support delivery for GIC project
Manage and Drive all the client meetings independently
Provide regular and proactive status reports to Client on Informatica tickets
Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
Manage and guide junior resources.
Maintain Runbooks /Standard operating guides and manuals

Job Requirement:

Informatica Power Center and Designer Tools Server Admin Support Unix/Linux Informatica Upgrade Support

Good Attitude and Communications

Team Management

Tableau knowledge

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected]

Saghana Sithara

Registration Number: R1550224

Our client is a Global MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Administrative Support Specialist (Oil & Gas) to be part of their team for ongoing transformation projects. They are located in the West.
Responsibilities:

• Assisting project team to prepare project documentation and administrative matters
• Scanning and filing for project documents
• Liaising with procurement on purchasing

Requirements:

• Minimum Diploma in any field
• Min 1 years’ experience in similar industry
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
EA License No.: 19C9682
EA Personnel No.: R21101676 (Ng Zhi Qing Alethea)

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Job Description

• Brief all divers on the operational & contingency plans and procedures to be followed during the diving operation.
• Maintain safety of dive team and ensure that the diving operation is carried out from dive site equipped to deal with emergencies as per diving operation manual.
• Oversee diving operations to ensure that their execution complies with the legal requirements of HSE, SS511 & IMCA (International Marine Contractors Association) and diving systems management of the company.
• Ensure that the diving equipment is adequate and in good operating condition.
• Plan the mobilization of diving equipment & personnel by conferring with relevant parties.
• Analyse records & reports to validate their compliance with Company & IMCA/SS511 standards.
• Compliance in accordance with SS511 & Company codes of Practice and HSE standards.
• To stand in as Dive Supervisor or Diver as and when required.
• Conduct repair and maintenance of commercial diving equipment as per manufacturers recommendations, Singapore Standard Code of Practice for diving work.
• Conduct periodic testing of commercial diving equipment to industry and manufacturer regulations.
• Maintain a Planned Maintenance System for all equipment.
• Carry out cleaning and maintenance of life support diving equipment.
• Carry out air purity testing of all breathing gases, as per regulations.
• Re-calibrate diving equipment pressure gauges.
• Carry out periodic inspections and preventative maintenance measures.
• Look after the workshop and stores area and maintain a hazard free work environment.
• Support commercial diving operations by assisting with mobilisations of air diving equipment.

Requirement

• Bachelor's degree in computer science, Information Technology, or any related field.
• Relevant experience and extended knowledge with regards to diving and related tasks, safety requirements, best industry practices and relevant rules and regulations
• Valid IMCA or DPL certificate or equivalent
• Exceptional communication and reporting skills.
• Solid working knowledge in all required software and programming languages.
• Outstanding leadership skills and ability to delegate responsibilities effectively.
• Must be physically fit
• Must possess relevant commercial diving supervisor certificate accepted by Singapore Authority

Job Responsibilities

• Collaborate closely with business stakeholders to gather and analyze requirements for cross-domain integration between SAP and CRM
• Design, configure, and implement solutions that facilitate the integration of SAP SD/CS modules with CRM ensuring data consistency and process efficiency
• Provide expertise in mapping sales, service, and customer management processes across domains to identify integration points and data exchange requirements
• Work closely with Group IT to develop and implement interfaces and data migration strategies between SAP SD/CS and external systems
• Conduct testing, validation, and documentation of the integrated solutions to ensure they meet business requirements and comply with best practices
• Participate in CAB, regular meetings, and discussions with Local and Group IT teams to share updates, gather feedback, and align on project timelines and deliverables
• Provide training and support to end-users on the integrated systems, to ensure smooth adoption and utilization

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum 1 year of experience in SAP SD/CS modules, with a focus on cross-domain integration
• Fresh graduates are welcome to apply
• Strong understanding of SAP SD/CS modules and their integration capabilities with external systems.
• Experience in coordinating with technical teams and business stakeholders to ensure successful integration projects
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• SAP certifications in SD and CS modules are a plus
• Experience in data migration and system interfaces is desirable
• Willing to travel (30%)
• Willing to work at Loyang Way area

Industry/ Organization Type: IT / Software

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed. • Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware. • Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

For interested applicant, click 'apply'

EA Reg no: R1328476

EA License No: 16C8443EA

Personnel Name: Melody

EA Personnel No: R2095899

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Leesonmech Singapore Pte Ltd is one of the largest stockist for distribution of valves, pumps, instrumentation, control and safety products with our regional presence in Singapore, Malaysia (East & West), The Philippines, Indonesia, Thailand, Papua New Guinea and Ivory Coast.

We are committed to offer the highest quality products that meet the various requirements of our clients and the industries and strives to provide high quality after sales services and products to meet the clients’ needs as well as contributing to the development of the industry.

As we seek to constantly grow and expand our company and outreach to global clients, we are actively expanding our team and have immediate vacancies for motivated individuals to join our team.

Job Description: Sales Coordinator / Sales Support (Indoor)

The sales coordinator plays an important role in the sales team to support basic sales functions in our Singapore office such as:

1) Handling sales enquiries;

2) Preparing quotations;

3) Order processing;

4) Coordinate with operations team;

5) Support project team for project sales

Pre-requisites / skillsets / Qualifications:

1) Multitasking and Time-management skills

2) Proactive & Positive mindset

3) Effective communication skills

4) Experience in sales / administrative roles would be an added advantage

5) Basic computer / MS office literacy

6) Attained GCE 'O' Levels and above, however, we may consider N-level qualifications with relevant experience.

7) This job requires proficiency in English and Mandarin (Spoken and Written).

Other Information:

Location: West Area near Jurong East MRT

Working hours: Monday to Friday 8.30am to 5.30pm, with alternate Saturday 8:30am to 12 noon.

Salary will commensurate with experiences and suitability

Description

• The role requires the provision of effective operational business support to the execution desk. He/she shall ensure that all Middle Office functions and processes across all asset classes (Equities, Fixed Income, Funds, FX and Structured Products) are carried out accurately and efficiently. The incumbent will perform day-to-day trade processing and control activities and also participate in system & process enhancements and ad-hoc projects. He or she will be the key contact point between the Markets Traders/Sales, Front Office, and Back Office Operations.
• Process transactions of various financial instruments offered by the Bank, e.g. equities, bonds, funds, FX products, structured products, OTC derivatives, etc.
• Perform post trade activities, e.g. order flow management, trade matching, exception handling and issue investigation, etc.
• Handle queries from Front Office, Operations and external counterparties/brokers
• Perform various reconciliations on trades, nostros position, cash balance, etc.
• Conduct regular control checks and produce relevant reports
• Participate and support ad-hoc projects to enhance and enrich the Bank’s product offering, Markets systems and MO processes
• Highlight day-to-day trading processing, reconciliation and execution issues for appropriate resolution measures
• Meet all legal, regulatory and compliance standards/requirements
• Regular assessment of the function’s practices to mitigate associated risks arising out of and relating to the said function
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

Requirements

Personal and Social

• Excellent problem solving and analytical skills, well-structured and detail-orientated
• Highly motivated self-starter and able to multi-task
• Great work ethics with a tight control mind-set
• Team player with ability to work independently
• Strong communication and interpersonal skills
• Fast learner and able to work under pressure to meet tight deadlines
• Innovative and creative

Professional and Technical

• Relevant higher educational and professional background with ideally 2-5 years of relevant working experience, preferably in middle office or trading floor support
• Good knowledge in accounting, banking and execution processes and in investment products (Equities, Fixed Income, Funds, FX and Structured Products)
• Good knowledge of financial and investment products, particularly equity, bond and fund products
• Good understanding of order management processes and core banking systems
• Proficiency in MS Office applications, especially Excel
• Possess simple programming skill (e.g. Visual Basics)
• Project management skill would be an advantage
• Proficient in business Mandarin would be an advantage