COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

As a Drupal Operation Support Engineer, you will perform 1st level support to our Digital properties. You will handle accounts and access provisioning, provide timely update to stakeholders, custodians and escalate to different teams for different priority issues meeting Service Level Agreement and to follow through the issues till resolution. Taking ownership of the issues reported, diagnose, and look into solving problems efficiently and thoroughly and have a mind to recover the service soonest possible to the Business teams.

Responsibilities

• Ongoing review of the monitoring to look out for any abnormality or improvement and work with internal/external teams to resolve or enhance the proactive monitoring
• Enhancing and maintaining knowledge-based documentation covering troubleshooting and problem resolution steps
• Participate actively in standup meeting and to share impending issues and provide suggestion, correction/preventive measures to Technical teams to fix
• Contribute excellence in a highly collaborative, team-oriented environment. Work with inter teams and vendors to support the Digital properties, manage the resolution of tasks/issues and improve the site infrastructure and resiliency
• Perform triage, identify root causes, corrective/preventive measures and provide workarounds or temporary solution to recover the service/site and be proactive of issues and configure and setup alerts where necessary to improve sites monitoring.

• Bachelors Degree in Computer Science/related fields or equivalent with at least 5 working years of experience in Drupal, PHP, JavaScript, and HTML skills
• Prior hands on experience on Drupal 8 and VueJS for at least 3 years
• Familiar with Drupal installations and competence with a wide range of web development technologies (HTML, JavaScript, CSS, XML, XSL T, JSP/Servlets) and frameworks (Drupal and Spring)
• Experience with a wide range of PHP content management systems, MVC frameworks, Jira and confluence, Linux - Command Line and Git, command line scripting experience with Perl or Bourne Shell or BASH, mySQL replication, backup, and query optimization, Cloud Architecture and CDN configurations
• Candidates with ongoing involvement in the larger Drupal community and knowledge with Site24x7, Splunk, New Relic, Opsgenie will be an advantage
• Knowledge of deploying on Acquia Drupal Environment and familiarity with CDNs, Memcached and Varnish

Work in shift duties, perform 24x7 on-call standby duties and/or duties beyond normal working hou

Responsibilities

• To work on the adoption of Hybrid Integration or an iPaaS solutions with a particular focus on Dell Boomi AtomSphere platform.
• To be responsible for the definition and delivery of the Integration Technology aspects of the projects, to include timely production of architectural designs and documentation.
• To become a key contributor and advocate of Boomi EDI, Boomi Integration, Boomi API Management, process automations, frameworks in projects and programs.
• To work with our wider teams on large programs that includes multiple technology streams and complex architecture.
• Responsible for communicating an implementation approach and design methodology to an offshore development team.
• To participate in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to relevant parties.
• Required to support the business development activities for Integration technology; shape and design Integration architecture for proposals; attending client meetings with the sales team.
• Able to build productive client relationships and identify and develop opportunities for new business.

Skills Requirement

• Bachelor's Degree in Computer Science.
• 7 - 10 year's of experience.
• Experience and a proven track record of implementing Integration projects using Boomi AtomSphere Platform that includes Atom workers, Atoms queue, Boomi flow, connector library.
• Ability to architect, design and develop new integrations.
• Good Hands-on experience on Boomi EDI.
• Exposure on both A2A and B2B (EDI) integration.
• Knowledge on EDI standards like X12, EDIFACT.
• Experience in REST and XML technologies.
• Well versed with DevOps tools and technologies.
• Architectural knowledge with good understanding of Integration Patterns, ESB and Microservice architecture.
• Strong communication skills and experience with Distributed Delivery experience (Off-Shore / On-Shore project delivery).
• Passion and a genuine interest for Integration Cloud technologies and products.

Responsibilities

• To work on the adoption of Hybrid Integration or an iPaaS solutions with a particular focus on Dell Boomi AtomSphere platform.
• To be responsible for the definition and delivery of the Integration Technology aspects of the projects, to include timely production of architectural designs and documentation.
• To become a key contributor and advocate of Boomi EDI, Boomi Integration, Boomi API Management, process automations, frameworks in projects and programs.
• To work with our wider teams on large programs that includes multiple technology streams and complex architecture.
• Responsible for communicating an implementation approach and design methodology to an offshore development team.
• To participate in a Technical Design Authority to assess and quantify the risks associated with design decisions and communicate these to relevant parties.
• Required to support the business development activities for Integration technology; shape and design Integration architecture for proposals; attending client meetings with the sales team.
• Able to build productive client relationships and identify and develop opportunities for new business.

Skills Requirement

• Bachelor's Degree in Computer Science.
• 10 - 14 year's of experience.
• Experience and a proven track record of implementing Integration projects using Boomi AtomSphere Platform that includes Atom workers, Atoms queue, Boomi flow, connector library.
• Ability to architect, design and develop new integrations.
• Good Hands-on experience on Boomi EDI.
• Exposure on both A2A and B2B (EDI) integration.
• Knowledge on EDI standards like X12, EDIFACT.
• Experience in REST and XML technologies.
• Well versed with DevOps tools and technologies.
• Architectural knowledge with good understanding of Integration Patterns, ESB and Microservice architecture.
• Strong communication skills and experience with Distributed Delivery experience (Off-Shore / On-Shore project delivery).
• Passion and a genuine interest for Integration Cloud technologies and products.

THE COMPANY
Our Client is a machine & equipment industry with a strong presence in APAC and Singapore. They are looking for a Technical Service Engineer – Marine Industry to join their team in Singapore.

THE ROLE]
The Technical Service Engineer – Marine Industry is responsible for:

• Perform field work on ships, offshore platforms, or onshore sites under service planner's direction.
• Coordinate with ops team leader or technical engineer for job completion and liaise with local marine technical support.
• Generate service reports, ensure timely preventive maintenance, liaise with colleagues for service coordination, and comply with marine certificate requirements.

REQUIREMENTS

• Minimum 2 years of practical experience with CDA equipment in Industrial/Marine settings, with expertise in gas generation systems repair and troubleshooting.
• Familiarity with electrical, instrumentation, PLC, and mechanical systems preferred.

If you are interested to explore this opportunity, you may send your updated CV to me at [email protected].

We thank you for your interest in this position. Due to the anticipated overwhelming responses, we regret that only successfully shortlisted applicants will be contacted.

Piengpit Sangprabpai (Nan)

EA No.: R1985435

Hudson Global Resources (Singapore) Pte Ltd

EA Licence: 23C2056

Responsibilities:

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Duties/Responsibilities:

• Emergency response: Act promptly in emergencies, notify relevant personnel, and follow safety protocols.
• Quality and safety: Ensure compliance with quality standards and health/safety regulations.
• Product and parts sourcing: Procure items for general repairs, e.g., drywall and bathroom fixtures.
• Preventative maintenance: Monitor and execute scheduled preventive maintenance.
• Routine inspections: Regularly inspect premises and equipment for any issues.
• Contractor oversight: Supervise contractors during professional repairs.
• Project participation: Engage in various projects, including alteration works.
• System functionality: Verify the functionality of building systems like irrigation.
• Additional duties: Perform other required duties and activities.

Required Skills/Abilities:

• Work status reporting: Proficient in creating reports to update management on work status.
• Experience criteria: Preferably possess a minimum of three years in building maintenance, construction, plumbing, or electrician roles; however, it is not obligatory.
• Carpentry and repair expertise: Knowledgeable in general carpentry and repair practices.
• A&A project management: Experienced in overseeing Alteration and Addition (A&A) projects.
• Physical capabilities: Must be physically capable of climbing ladders, bending, or maneuvering in confined spaces.

Open to candidate with no experience studying related fields

Stability for long term employment

AWS + Insurance benefits

Responsibilities:

· Key in sales orders, delivery orders and invoices in system

· Assist in goods-receiving (system in-stock), and month-end stock take

· Monthly reports for Management from system

. Assist in Accounts/ HR processes (outsourced)

· Annual ISO 9001:2015

· Other basic administrative duties

· All system training is provided

Requirements:

· Candidate best to possess at least Diploma in Finance/Accountancy/Banking) or equivalent.

· Fresh grads are welcome/ or at least 1 Year of working experience in the related field

· Proficient in Microsoft office: Microsoft word, Excel, Outlook

· In-house system in mandarin

When submitting job application, please include the following:

- Expected salary

- Earliest availability date / notice period

Other Information:

· Please send updated cv and resume to: [email protected]

· 5 day work week

· Insurance benefits

· Salary will commensurate according to Candidate’s Work Experience and Qualification

Note:

* We regret to inform only shortlisted candidates will be notified.

* We respect your privacy, and all communication will be treated with confidentiality.

About the role

McConnell Dowell seeks an experienced RTO for one of our major infrastructure projects in Singapore.

Key Responsibilities

• Inspection and supervision of Archi work, including but not limited to ALC wall & drywall, off-site precast toilet units, off-site precast façade panels factory, epoxy flooring, vinyl flooring, carpet flooring, plastering, painting, raised floor system, ceiling, screeding, tiling, waterproofing, room handover, defects, auto-door testing, lift interior, & resolving conflicts between Architectural, Structural & M&E works.
• Inspect and conduct all required tests for the project.
• Preparation & issuance of site memos on bad workmanship & non-compliant works.
• As-built drawings checks.
• Highlight safety issues as & when observed.
• Attend and witness all on-site testing of architectural works as required by the Client and authorities.
• Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.
• Inspect the completed works and record all defects for rectification before handing them over to the Client.

About You

To be considered for this role, you will have;

• Diploma in a relevant field and a minimum of 8 years of architectural experience, along with at least 5 years of experience in supervising construction for projects of similar scale and complexity in a local context.
• Has good working knowledge of Architectural and Interior Design finishing works and compliance with local Building Regulations.
• Prefer to have LTA MRT project experience.
• Able to work alt sat work week.

If you are interested in adding value and contributing success to building a key infrastructure project, we encourage you to apply for this exciting opportunity with McConnell Dowell.

About Us

McConnell Dowell – Creative Construction

Our purpose is Providing a Better Life. We do that through delivering projects that connect, support and sustain communities, and through providing career opportunities that challenge, reward and grow our people.

From remote major resources and energy projects to city-shaping transport and water infrastructure, we have constructed thousands of high-quality, complex projects for our customers and communities over more than 60 years, in Australia, New Zealand, the Pacific Islands and Southeast Asia.

Why join us?

The work you’ll do will have a tangible positive impact on people’s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that. Because when you grow, we all grow.

McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We're big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Requirements:

• SQL skills - must have.
• Can understand and maintain SQL scripts with data aggregation logic.
• Hands-on L2 experience to support business applications, with the below day-to-day duties:
  • Troubleshoot production incidents.
  • Fulfill user service request (e.g., data extraction, job triggering etc).
  • Identity problems from incidents with similar pattern of root causes, summarize the problem and work with engineering team for perm fixes.
  • Job monitoring (Control-M, Hangfire jobs, Windows scheduler etc).
  • Patch management – working with engineering team to remediate vulnerabilities.
  • Must have experience and comfortable working with users, not just with technology team.

Good to have:

• Development experience in .NET framework and .NET core. Can perform in-depth analysis of production issues by troubleshooting from codes. Hands-on scripting in Python is a plus.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Technical Support Engineer | Salary Up to $3500 | Bukit Merah | 5 days

Technical Support Engineer

Salary: $2500 - $3500

Location: Bukit Merah

5 days

Job Description - Desktop support in enduser environment - Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support. - Taking ownership of customer issues reported and tracking them through resolution - Responding in a timely manner to service issues and requests - Liaise with third party vendors to coordinate client issues on specific services. - Liaise with product manufacturers for problem escalation and resolution. - Support company for project implementation activities. - Assist in helpdesk support as and when necessary Job Requirements: - Diploma / Degree in Computer Studies, Information System or related course - Ability to quickly understand technical concepts. - An excellent problem solver with strong analytical skills - Excellent end user support and communication skills. - Able to join in short notice or immediately is an advantage

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

Sales Support Engineer | Indoor | Kaki Bukit

Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Minimum 10 years’ experience in supervision of New Erection works for government and commercial sectors comprising Architectural & Interior design trades.
• Availability to commence work in April 2024 for a period of 21 months.
• Please email your full resume, contact number(s), present / expected salaries, track recordover the last 10 years, copy of valid RTO certificate, client testimonials / feedback (if any) and reference of project supervision (RTO inspection forms / reports of a completed project that is non-confidential) by 7 March 2024 to: [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Highlights

• Workplace Harmony
• Employee Recognition Program
• 5-Days Work

Overview:

You will play a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth operations, and facilitating effective communication with clients and internal departments.

Job Responsibilities:

• Manage and process sales orders accurately and in a timely manner, ensuring all details are correct and aligned with customer requirements.
• Serve as a point of contact for customers regarding inquiries, orders, and order delivery
• Update and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Collaborate with the sales team to facilitate smooth operations, delivery schedule and compile sales weekly report

Job Requirements:

• Prior administrative experience, preferably in sales or customer service
• Proficiency in MS Office and CRM software
• Strong organizational and communication skills suited to an engineering setting
• Ability to multitask and work effectively in a team

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

•Co-ordinate customers' orders, payment updates and other related matters.

•Attend to customers' enquiries and requests via emails, texts, and phone calls.

•Experience in using ERP system for processing of orders.

•Basic Microsoft Office skills to prepare data or reports to the sales team.

•Assist sales team in arranging appointments with clients.

•Able to understand English and read simple technical documents. (For the purpose of understanding customers' requirements and learning about product features.)

•Good written and verbal communication skills.

•Meticulous with a keen eye for details.

•Fast learner

•Team player

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities

- Attend to sales enquiries, generate quotations, and provide after sales support

- Service and maintain existing customer accounts

- Process orders from multiple online sales platforms

- Generate sales leads and cross-selling thru cold calling and emailing.

- Provide sales and administrative support to the team

Requirements

· Excellent interpersonal and presentation skills

· High level of commitment and responsibility

· “N” or "O" Levels / Nitec / Diploma / Degree

· Knowledge in MS Office Applications

Other Information

· Industry: Washroom & Hygiene

· Location in Ang Mo Kio

. Working hours: Mon-Fri 8:30am to 6pm

Interested candidates please apply with a detailed CV stating contact information, current & expected salary, availability date to [email protected]

Salary will be depending on experience.

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112