Sales Support Engineer | Indoor | Kaki Bukit

Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

1. Bachelor’s degree in Computer Science, Information Technology, or related field.
2. Minimum of 10 years of experience in SAP SuccessFactors implementation and pre-sales consulting roles, with a focus on Employee Central Payroll and Employee Central modules.
3. SuccessFactors 10+ experience in presales
4. Deep technical expertise in SAP SuccessFactors modules, including but not limited to Employee Central Payroll and Employee Central.
5. Strong understanding of payroll processes, payroll schema, payroll configuration, time management, and other relevant payroll-related concepts.
6. Should be able to give system demo to customers for entire Core module.
7. Proven experience in architecting and delivering complex SAP SuccessFactors solutions to enterprise clients.
8. Excellent communication, presentation, and interpersonal skills, with the ability to effectively convey technical concepts to diverse audiences.
9. SAP SuccessFactors certification(s) in Employee Central and/or Employee Central Payroll is highly desirable.
10. Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.
11. Should be open to travel across SEA

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min Nitec in any discipline
• Call center experience (Any industry) or frontline customer service experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

About the client:

Our client is a reputed bank.

Responsibilities:

• Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardised format.
• Developing custom BI reports
• Create and generate Linux scripts based on the client requirements
• Support day-to-day functional and business technology support including incident and problem management, root cause analysis.
• Expected to drive improvements through influence and strong relationships with managers in other teams.

Requirement:

• 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.
• Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.
• Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting
• Working knowledge of Java Scripts, WebLogic, JBOSS, API’s
• Networking infrastructure - Proxies, Load balancers, Firewalls, SSL
• Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters
• Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Reporting to the Product Manager, you will perform microbiological analysis of food, water and pharmaceutical products to ensure compliance with international standards.

Key Responsibilities:

• Perform microbiological analysis of food, water and pharmaceutical products to ensure compliance with international standards
• Perform sampling on food and water at food-service establishment, etc
• Assist to develop and validate new test methodologies
• Prepare test reports as well as perform other related administrative work
• Maintain and upkeep test equipment and instrument to ensure compliance with laboratory quality management and safety guidelines
• Other laboratory tasks as assigned by the Supervisor

Key Requirements:

• Higher NITEC or Diploma in Food Science / Biomedical Science or its equivalent
• Candidates with relevant working experience in Microbiological Testing laboratories and familiarity with ISO 17025 quality management system will be an added advantage
• Results and service-oriented individual who possesses initiative and good communication skills
• A proactive team player but with the ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude

Experience: 10+ yrs

Skills: AML, Project Management, Vendor Management, Technical Delivery

Bachelor’s Degree in appropriate field of study or equivalent work experience
• Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus
Manage all aspects of project and change request engagement from planning, external vendor relationships,
communications, resources, budget, change, risks and issues
Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders
Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas
Manage a portfolio of complex initiatives that span one or multiple lines of business
Full project life cycle ownership to ensure successful project delivery
Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the
achievement of strategic objectives
Prepare detailed project plan for all phases of the project
Ensure assignment of adequate resources to achieve project objectives in planned timeframes
Manage the day-to-day project activities and resources and chairs the project management team meetings
Understand interdependencies between technology, operations and business needs
Manage project scope and change

Project Plan: Experience preparing Project Plan for different projects and ensuring all stakeholders are aligned.

Project Status meeting:Experience initiating, steering regular Project Progress Meetings.

Tracking of Releases: Experience tracking all Change Requests, Incidents and Problem Tickets on a Monthly and Quarterly basis.

Understand the technicalitiesUnderstand what is the architecture, how is the data going to flow to the downstream. These will be done by Lead BA and Developers. But this person needs to understand what is happening. Only with technical knowledge this person can study is required on changes and tickets that are being generated on a periodic basis by tracking it with BA, Architect.

Track Documentation:Artifacts to be submitted by the delivery team. eg., UAT Test Report, Traceability matrix, SIT Test report. The person shall have prior experience coordinating with different teams, respective PM’s and user stakeholders to ensure artifacts are in order, project timelines are met and reporting is done on project progress on a timely basis.

Vendor Management: Prior experience managing engagements of multiple vendors

• Developing and maintaining technical documentation such as manuals and training materials for infrastructure platforms and cloud computing.
• Designing and organizing documentation sets for various platforms and services.
• Collaborating with the relevant stakeholders on technical documentation requirements.
• Maintain a library of technical terminology, documentation updates, and version control.
• Conducting research to support technical writing projects.
• Providing input to improve user experience and usability of documentation.

About AETOS

AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.

AETOS Support Services Pte Ltd is a wholly owned operational office within the AETOS Capital Group Pty Ltd. AETOS Support Services team consists of the departments of IT, Dealing, Operation and Finance in Singapore office.

Job Descriptions:

• Responsible for implementing and administering all aspects of compliance program
• Handles all administrative matters there to, under the supervision of a Senior Compliance Officer
• Ensuring the company complies with local and all internal policies and controls are adequate and adhere to the requirements set by local related regulatory.
• Coordinating staff training and competence to ensure obligations are met including drafting and issuing supplementary training materials.
• Implementing necessary administrative measures to all the compliance and back office procedures involved in new client onboarding, account opening, fund deposit and withdraw.
• Investigating client disputes and handling clients' complaints or inquires through phone call, email and live chat.
• Conducting internal audits and checking internet system logs. Reviewing marketing and promotional materials.
• Preparing various compliance reports including compliance meeting minutes, breach report, incident report and maintaining compliance registers.
• Constantly reviewing of company's compliance programs and developing ongoing awareness on new regulatory obligations
• Ad-hoc tasks assigned by Director of AETOS Capital Group

Job Requirements:

• Degree qualification required, preferably in Finance or Law
• Capability of working under pressure and meeting deadlines
• Experience within an OTC derivatives issuer environment an advantage
• Minimal experience is acceptable

Note:

• 5 days work week (Monday to Friday)
• All nationality and fresh graduate are welcome

This is a permanent employment, we are offer a competitive remuneration package to the right candidates. Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current Salary and Expected Salary

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Job Description:

• Responsible for IT Infrastructure setup, maintenance and operations
• Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
• Ensure security of data, network access and backup systems
• Good knowledge in network and servers security and problem solving
• Develop, implement and coordinate systems, policies and procedures
• Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
• Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
• Provide advice and recommendations to management on process and techniques for improved work operations
• Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively

Requirements:

• NITEC/ Diploma in Information Technology or equivalent
• Strong technical and analytical skills
• Basic networking skill preferably able to setup and troubleshoot
• Able to plan and work independently with minimal supervision
• Positive attitude towards learning and performing hands-on technical work
• 2 to 3 years of support experience in manufacturing sector would be an advantage

The Benefits

Annual Performance Review, Annual Training, Learning portal access to unlimited online training courses, Milestone celebrations, Gifts on special occasions, Flexible benefit plan, Weekly lunch reimbursement. Health Insurance for you, your spouse and children under top health insurance providers from day 1, Life insurance, Employee assistance program on mental health, Wellness and recreation benefit. Paid holiday and sick leave credits, Annual Team Outing, Quarterly Team Building Activities, Regular Face-to-face and virtual engagement activities, Rewards and recognition.

Job Overview

This role is open to fresh graduates and professionals with 1-2 years of experience! You will spend time training with other team members on Microsoft Dynamics 365 technologies and you will work on delivering Agile innovative solutions built on the Microsoft stack.

Upon successful completion of the training program, you will have opportunities to work with global projects in the APAC region. A flexible attitude is a must. You may expect to be assigned to a flexible work shift or possible business travel opportunities outside Singapore.

Nature of the Role: Software Developer/Systems Developer

Scope of work:

• Assist with application development, software maintenance and systems administration.
• Engagement in a project from initial concept through solution delivery
• Assist in documenting all related technical processes.
• Assist in completing pending or on-going tasks currently being handled by the technical department.
• Give new ideas and process to his/her assigned department.
• Performs related duties as assigned.
• Assist in configure D365 F&O Security roles and duties.
• Assist in data migration.

EMPLOYMENT TYPE: Full time, Permanent position

WORK SCHEDULE: 9 AM to 6 PM SGT

WORK LOCATION: Hybrid (Mix of work from home and onsite). Office address is at 150 Beach Road #21-07 Gateway West Group Singapore

Qualifications

• Fresh graduate or professionals with 1-2 years experience
• Bachelor's Degree in IT, Computer Science or other related field
• Strong understanding on Object Oriented Programming (OOP)
• Programming knowledge on C# .NET and/or Java
• Good understanding on SQL server technology
• Good understanding on Windows server technology
• Knowledge in Technical Writing
• Has attention to details. Excellent analytical and problem solving skills
• Amenable to work in a flexible work shift or be assigned to a project outside Singapore

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement:

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT, supporting end user
• Hardworking , positive attitude
• MNC work environment
• 5 days work (8.30am to 6pm) at Cecil Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Sale Support Admin / Sales Coordinator @ Raffles Place (General Insurance Agency)

Salary: $2400-$2800

5 Days Week

Mon-Fri: 9.30am-6.30pm

- Healthy work culture

Job Responsibility:

• Without Experience may apply, Training Provided

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Coordinating and supporting the sales team.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Collaborating with other Insurer departments, such as underwriting, claims, and marketing, to ensure a seamless and effective customer experience.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Service Delivery Technical Consultant

Singapore

Who we are

SimCorp offers an industry-leading integrated investment management platform.

Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides clients with a full front-to-back-offering, whether through a SaaS (software as a service) platform or as an on-premise solution. Globally, we serve clients, ranging from central banks and sovereign wealth funds to pension and insurance funds, asset managers, fund managers, asset servicers, and wealth managers.

As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico.

Since its foundation in 1971, SimCorp has worked closely with the investment industry to develop a world-class platform. Today, SimCorp is a subsidiary of the Deutsche Börse Group and is headquartered in Copenhagen, Denmark. The combined company employs over 2,800 people globally, spanning more than 30 offices worldwide.

Platform leadership, SaaS acceleration and Ecosystem scaling are the 3 growth levers of SimCorp 2025 strategy and PaaS Operations plays a crucial role in this transformation journey by delivering excellence in client services by executing a reliable, predictable, cost-effective operations service. As a platform and technology operations team, we also aspire to execute acceleration in standard processes to assist in the growth and efficiency of SimCorp’s SaaS business.

Why is this role important:

Service Delivery Technical Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to contribute to the successful support and maintenance of SimCorp Dimension and to all aspects of service delivery around SimCorp Dimension.

Service Delivery Technical Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp. They instruct, coach and mentor less experienced consultants.

In this key role you will work on client site shift to provide technical support & solutions to overcome issues encountered by the customer and to optimise usage of the systems for them. This interesting job offers you a unique opportunity to increase your knowledge and get experience on a variety of disciplines.

You will find yourself working in a dynamic and fast-growing environment for an international company with a significant growth potential and career opportunities. If you want to contribute to our success and develop in a professional environment - grow with us!

Tasks and Responsibilities

• You will be the key contact for our clients regarding production support and help manage the relationship.
• Provide L1- L3 support for resolving problems and issues that occur in the technical solutions and the system operations of SimCorp Dimension and the underlying infrastructure at clients to provide convincing and timely solutions to our clients.
• Report and dashboard maintenance and enhancement and daily operations of technology platforms (including monitoring and troubleshooting)
• Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.

Your qualifications

• A Bachelor’s degree in computer science or similar field
• Broad knowledge and solid experience in technology operations and experience of managing or working with large software applications in complex technology environments.
• Minimum three years of experience in SQL, PL/SQL programming
• Experience in enterprise reporting and BI tools like SAP Crystal Reports, Business Object, Qlik, Power BI, Tableau, Cognos or others
• Experience in Oracle Performance Tuning
• You are good at working on and prioritizing multiple tasks at the same time.
• Proactive nature, service-minded, and a natural drive for problem-solving, enthusiastic, committed, result-oriented, and able to thrive under pressure.
• Excellent client communication and presentation skills, including listening skills, and fluency in English (spoken and written)

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

• Create and send job quotations promptly.
• Input billing details and prepare documents.
• Manage project codes and job details.
• Communicate with customers for feedback and orders.
• Coordinate spare parts procurement from suppliers.

Requirements:

• Minimum 2 years of relevant working experience.
• Comfortable with manual sales support work.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.