Job Description

• Industry/ Organization Type: Industrial Machinery Installation & Rental
• Position Title: Customer Support Officer/ Customer Service Officer (Operations)
• Working Location: Tuas
• Working Hours: 5 Days, Tuesday – Friday (8 am – 6 pm)/ Sat (8 am – 5 pm)
• Salary Package: Basic Up to $2,800 + Variable bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer calls, texts, and emails, ensuring high-quality customer support.
• Conduct first-level investigations into customers' complaints.
• Escalate complex issues to relevant departments or management when necessary.
• Coordinate with the technicians to schedule and confirm service appointments.
• Organize servicing schedules and liaise with technicians on day-to-day operations.
• Foster customer engagement, focusing on satisfaction and building loyalty.
• Execute additional tasks as delegated by your Superior.

APPLY NOW!!!

• Minimum NITEC graduate / GCE 'O' Level certificate / GCE 'A' Level certificate or equivalent.
• Minimum 1 to 2 years relevant experience in call centre/ customer service.
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role.
• Must be able to multitask in a fast-moving environment.
• Proficient in MS Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64768 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role: Production Support Analyst

Job Level: 8-10 years of relevant experience (L3)

Job description

Job Title: L2 Production Support

Project: Production Support

Key Skills:

Swift Product Skills:

Retail / Wholesale banking support, AML, AMH, Wealth Management

Programming Languages:

Java, J2EE, JMS, Webservices, Micro Services,

UNIX (Shell Scripting)

Database & Tools:

Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana,

Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.

The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.

This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our production systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min.10 years of experience in LTA projects
• Registered RTO with IES/ACES

• 12 months renewable/convertible contract
• Excellent opportunity to join a global tier 1 reinsurance firm

About Our Client

The client is a tier 1 reinsurance firm, ranked within the top five globally. With a rich history of fifty years, and has a global presence of more than thirty countries.

Job Description

• Perform closing checks for Baseline and IFRS17
• Preparation of Assistance Entries and entering into internal system
• Assist in the preparation of Quarterly Report
• Assist in other closing operations as required

The Successful Applicant

• Atleast 3 years of relevant experience in Insurance/Reinsurance/Audit
• Diploma/Degree in relevant field
• Knowledge with MS office

What's on Offer

An opportunity to join a leading reinsurance firm with opportunities for extension and conversion.

Responsibilities:

· Lead and manage a team of application support specialists, providing guidance, coaching, and mentoring.

· Escalate and resolve complex technical issues related to .NET, Java, and SQL/Database applications.

· Proactively identify and implement solutions to improve application performance and stability.

· Collaborate with development teams to troubleshoot and fix bugs.

· Manage vendor relationships, ensuring timely resolution of support requests and optimal service delivery.

· Build and maintain strong relationships with internal stakeholders, including business users, IT operations, and management.

· Develop and implement processes for continuous improvement of the application support function.

· Stay up-to-date on the latest technologies and trends in application support and related fields.

· Perform other duties as assigned.

Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

· Minimum of 5 years of experience in application support, with at least 2 years in a leadership role.

· Proven experience in troubleshooting and resolving complex technical issues related to .NET, Java, and SQL/Database applications.

· Excellent communication, interpersonal, and presentation skills.

· Strong analytical and problem-solving skills.

· Ability to work effectively in a fast-paced, team-oriented environment.

· Experience with network and infrastructure management a plus.

· Strong vendor management and stakeholder relationship building skills.

· Experience with ITIL or similar methodologies preferred.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• Position : Application Engineer-Sales Support
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $5200 (Depend on experience) + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Perm
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Responsible for engineering, fabrication and performance of small and medium vacuum systems
• Accountable for fabrication cost , supervise fabrication work, performance output and on-time delivery to customer
• Engage customers to evaluate application possibilities, calculate and design vacuum systems and propose suitable solutions
• Select instruments and components to meet customer’s requirement and specification
• Responsible for coordination and performance of large systems where system is built by company
• Provide inside sales support, handle sales inquiries, generate proposals and follow up on quotations and technical clarification
• Supervise and provide guidance to system technician (direct report) to execute system assembly involving pipe fittings, valves, instruments, skid frames, control panel and up to testing and painting.
• Responsible for Final Acceptance testing (FAT) in system production facility and Testing & Commissioning (T&C) at site
• Coordinate with factory, outsource vendors and sub-contractor
• Create G.A. Drawing, P&ID etc using 3-D Solidwork
• Track and report quote activities; participate in Monthly Reporting process
• Execute contract review and clarify with customer where necessary to resolve unclear requirements
• Coordinate with Order Admin team on shipment update and information back to customer

Requirements:

• Bachelor Degree in Mechanical or Chemical Engineering is required
• 3 to 4 years of working experience in application engineering and sales support
• Experiences in systems design can be an advantage but not mandatory
• Familiar with 3-D SolidWorks
• Willing to travel whenever needed (customer site)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

• Position: Data Analyst (Server)
• Location: Jurong West
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $2700 + AWS + Variable Bonus + OT
• Duration: Contract (3-4 months extendable)
• Industry: Logistics - MNC

Responsibilities

• Perform waste walk and time studies in the data server operations and ensure the accuracy of data as assigned.
• Updating the collected data in the standard formats in excel/gsheet.
• Prepare weekly/bi-weekly summary reports using collected raw data, identified problems and caused, and improvement recommendations
• Any other ongoing tasks related to the current projects
• Ability to stay inside data center floors for prolonged periods (2 hours approx.) each time under some level of machine noise

Requirements

• Studies complete or ongoing in Diploma/ Degree in Industrial Engineering, Business Administration or Logistics
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong analytical skills, coordination and reporting skills
• Good communication skills to work with different levels of personnel
• Basic understanding on production processes and information flow would be added advantage.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Responsibilities & Tasks:

• Provide technical, high-level sales and service support for Solar Technology products
• Develop concept and support customer in the areas of commercial and communication products
• Be the technical contact of Singapore Sales and Distribution Department
• Execute sales and customer training
• Carry out training courses for customers
• Visit customers in regular basis to understand the training requirements
• Develop tools for a variety of sales activities
• Assist in activities such as launching, road shows, product positioning, etc.

Qualifications:

• At least a Bachelor's Degree in Engineering with 2 years of experience with renewable energy
• Experience with photovoltaic industry is a plus
• Excellent communication skills
• Willingness to travel onsite and solve technical issues
• Willingness to travel domestically and internationally
• Knowledge in sales and customer focus, good people skills and good self-management skills
• Extensive knowledge of MS Office

Job Scope:

• Resolving IT support requests from employees
• Answering employee questions regarding computer systems, in-house programs
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign ins and preparation of new computers for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed

Requirements:

• 3+ years experience in IT support and systems maintenance.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.
• Willing to travel around SG on your own
• Willing to take on additional tasks and roles as and when required

This position reports to Learning & Programme Manager, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Administration:

· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments

· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.

· Provide other administrative support, including procurement, preparation of reports, etc.

(B) Learner Management:

· Manage learner records and database processes.

· Manage course registrations and enrolments.

· Assist in the orientation and onboarding of learners.

· Dealing with learner enquiries.

· Collect feedback from learners.

(C) Administration of Learning Management System (LMS):

· Administer user accounts on the LMS.

· Upload and distribute course materials through the LMS.

· Monitor learner progress and prepare learning progress reports.

· Liaise with LMS vendors/suppliers for support.

(D) Course Funding Administration:

· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.

KEY SPECIFICATION

· Minimum diploma with at least 3 years’ relevant working experience.

· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting

· Experience with using and administering learning management systems would be an advantage.

· Prior experience with Skillsfuture Singapore funding administration would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to work confidently with members of the Judiciary and legal community

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Responsibilities:

· Lead the local IT Department managing projects and the daily operations on data centre, servers, network infrastructure, cybersecurity, desktops and applications;

· Design and implement network infrastructure and cybersecurity measures to meet new business requirements and applications. Perform server consolidation and virtualization to replace aging servers;

· Manage the local data centre (CMS, FM200, UPS, CCTV);

· Liaise with potential and existing clients to understand their cybersecurity requirements to design and propose appropriate solutions;

· Design and update IT policies and procedures, perform vulnerability assessments, penetration tests and baseline hardening to meet their requirements of SSAE-18 certification, global IT standards and clients’ cybersecurity needs;

· Work with the Management and stakeholders to update the BCP/DR plan to meet new business requirements;

· Provide 2nd level support for the team of IT engineers. Escalate issues to vendors for quick resolution, schedule monthly servers’ maintenance, deploy upgrades/patches for systems and applications, perform system and cybersecurity monitoring;

· Assist in designing and implementing automated operations processing to improve effectiveness and efficiency of the team;

· Lead and ensure key group IT standards are followed to improve overall infrastructure stability and maturity;

· Project management such as overseeing entire project and preparing project schedule (Gantt Chart), etc.;

· Maintain relationship between customers and Juss Solutions Group;

Requirements:

· Degree in Computer Science/Information Technology or equivalent preferred;

· Minimum 10 years’ of IT experience with at least 5 years in a managerial position;

· Possess CCNA / CCNP certification will be highly valued;

· Experience in managing internal and external IT security audits is preferred (e.g. SSAE-18, MAS TRM, global audits, clients’ audits, etc.);

· Strong technical background in cybersecurity and network technology and management, i.e. firewalls, IDS/IPS, VPN, NAC, MDM, SIEM, routers, switches, antivirus, patch management, privilege access management, end point security, etc.;

· Proficient in Microsoft products which include Windows Server 2016/2019, SQL, Microsoft 365, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc.;

· Hands-on experience in administration of backup and recovery solution such as Veeam or Veritas , SCCM, VMWare, Citrix, Cisco & HPE switches, SAN, etc.;

· An advantage if candidate possess a Class 3 driving license;

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Client is an esteemed global MNC Banking and Financial Payment company.

Job Description:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements:

• Candidate needs to be proficient in either German/Italian/Russian and should be open to support and liaise with customers or clients.
• Candidates are required to work from 3pm to 12am (5-day work week, including weekends). This will be rotated in the future.

Benefits:

• Daily allowance of $10-20
• Monthly remuneration up to $4,500
• Quarterly incentive from $800 - $1,000
• Transport claimable (to and from work)
• Hybrid work arrangement (Work from home for up to 2 days)
• Yearly increment and salary review
• Strong employee benefits (AL, MC, Medical Coverage)

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

PRODUCT AREA

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

JOB DESCRIPTION

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

ADDITIONAL JOB DESCRIPTION

As a Google Technical Solutions Consultant, you will be responsible for the technical relationship of our largest news partners. You will collaborate with teams in Engineering, Sales, and Product Management to leverage emerging technologies for our internal or external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's News partnerships.

You will balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. In addition, you will build tools and automate products, oversee the technical execution and business operations of Google's News products, as well as develop product strategy and prioritize projects and resources.

Qualifications

JOB RESPONSIBILITIES

• Work closely with our News Product, Engineering, and Partnership teams to develop cutting-edge solutions and provide consulting services to our news publishers to cater to client needs and build lasting relationships.
• Help news publishers in their day-to-day challenges by being the subject matter expert, delivering innovative and scalable solutions and troubleshooting their technical issues.
• Propose, design, create and present prototypes, demos, and proofs-of-concept to a wide variety of audiences from engineers to marketing professionals.
• Perform implementation reviews. Advocate for new product features, and provide partner feedback to internal cross-functional teams including Product Management and Engineering.
• Deliver Business Intelligence. Leverage internal and external data sources to provide data insights to drive decision making.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience.
• 4 years of experience in web technologies, HTML, JS, CSS, frontend and backend.
• Ability to communicate in English and Japanese fluently to manage partners who speak Japanese and English.

PREFERRED QUALIFICATIONS

• Experience working with and managing external partners/customers.
• Ability to communicate technical concepts to various audiences.
• Demonstrated thought leadership and ability to influence cross-functional stakeholders.
• Excellent problem-solving, analytical, and troubleshooting skills.

Job description;

· To provide basic support on desktop, computers, laptop on windows.

· Provide problem escalation to other groups/leaders/principal vendors where required

· Provide desktop, software troubleshooting

· Support /upgrade Windows 7/10

Requirements

· Basic Knowledge in IT Support.

· · Good attitude and able to follow simple instructions

Position: Projects Portfolio Support
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Central

Job Objectives

The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations
2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data
3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office
4. Maintain and update GRCTO projects approval data and dashboard
5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects
6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view
7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence
8. Organize the provision of the current pipeline decks for review by the GRCTO leadership
9. Support the Pipeline education & training needs for the GRCTO teams
10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams
11. Support special initiatives, management and governance forums & workshops that may arise

Job Requirements:

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services
• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy
• Good sense of risk & issue management, and escalation management
• Able to produce structured and effective presentations
• Proficient in creating presentations using the Microsoft suite of software
• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure
• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise
• Excellent written and verbal communication skills
• Comfortable with engaging senior management

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Sales Specialist (Sales Support)
5 days
9am-6pm
Kallang
$2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job duties:

• Handle enquiries from the Front Office in timely manner to ensure smooth business operation;
• Handle complaints or grievances from the front office and look for solutions;
• Coordinate internal improvements with other departments (e.g. process, new products) and come up with suggestions regarding improvements of working processes and possible solutions to increase the team’s efficiency;
• Assist with implementation, testing and training of new system solutions;
• Represent the team in various regulatory / procedural / system enhancement projects;
• Ensure preparation of Management Reports, including potential follow up actions;
• Monitor / check various internal reports;
• Handle the system input / approvals, where required;
• Implement new forms and coordinate changes of existing forms;
• Coordinate and provide training to new hires and existing staff (process, system etc.);
• Being part of the team performing Business Contingency Plan;
• Other ad-hoc task assigned by Team Head;

Requirements:

• At least 10 years relevant banking experience (either in a similar position or as Assistant of RM)
• CACS MAS licensed / experienced with order inputs
• Hands-on experience with Avaloq and other systems is an advantage
• Excellent communication and interpersonal skill
• Good command of written and spoken English
• Proficient in Japanese market & language to support Japanese speaking client
• Ability to lead initiatives and process updates
• Open to learn and take over additional responsibilities
• Very flexible and positive attitude
• Solution oriented and analytical mindset
• Strong Bank’s stakeholders’ management
• Able to work independently and as part of a team under pressure and against tight deadlines

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please indicate in your profile your expected salary as you apply. Thank you.