Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Video Cloud department mainly provides quality assurance for all video services related to our video infrastructure. The main supported businesses include Douyin, Xigua, Toutiao, TikTok, Dali Education and other mainstream apps. Multimedia middle platform (Video Cloud) is one of the world's leading video platforms, providing media storage, transcoding and streaming services. We are committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world. The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities. As a technical expert, you will be working closely with the Product R & D team to promote continuous optimization of products, tools, and processes.

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Qualifications

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

5. Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred

6. Experience in project management, video cloud related experience or enterprise integration experience is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Responsibilities:

• Responsible in the transfer of Bench/Equipment
• Responsible for the setting-up of means and tools required for multiple pilot, repair and production lines with adequate support from the Central Engineering Team
• To conduct and support the necessary interfaces, technical negotiation, follow up on supplier realisation and managing of installation and transfer

Requirements:

• Diploma in Electrical, Electronics or Mechatronics Engineering
• Understanding of engineering drawings, schematics, tool/bench drawings and other technical documents
• Flexible and ability to adapt to quick changing environment
• Ability to work in a system-software integrated test bench environment
• Ability to learn and work with new and diverse technologies

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus is provided at designated MRT stations

The Singapore Centre for 3D Printing (SC3DP) offers a full range of additive manufacturing services, from design and infrastructure to production and validation. With advanced technologies such as topology optimization, generative design, and bioinspired design, SC3DP creates optimized products using a variety of novel materials and printing processes, including hybrid printing, post-processing, and emerging technologies. Sustainability is a top priority for SC3DP, which offers material development and control services that combine artificial intelligence, big data, and other digital tools for process optimization, as well as non-destructive testing for AM parts. Backed by a team of experts and a state-of-the-art facility equipped with the latest equipment and technologies, SC3DP is committed to leading the way in sustainable additive manufacturing research and development.

The centre is seeking to hire a staff to manage the laboratory operations and activities. The candidate would be responsible for providing efficient technical and administrative support for the labs. He/she will also need to oversee the safety standards in the lab in compliance to ISO 45001 standard. The candidate will provide essential technical, administrative support and engineering expertise to faculty, research staff, and students to ensure the smooth operation and safety of the laboratories in enabling the faculty, research staff and students to accomplish their academic and research activities effectively and efficiently.

Responsibilities:

Provide training, expertise, maintenance and support in equipment operations on additive manufacturing and related processes:

• Operate all relevant equipment and accessories (within a team or individually depending on activity)
• Understand and implement existing and emerging technologies in additive manufacturing
• Perform regular maintenance, troubleshooting and calibration of equipment, and ensure equipment is in working condition at all times
• Oversee lab activities to enforce proper and safe utilization
• Provide technical advice and support on equipment including responding to technical questions, troubleshooting and correcting experimental errors
• Coach researchers on the operation of equipment and in carrying out experiments in a safe and effective way
• Liaise with all relevant internal and external stakeholders and manage vendors and contractors for the technical needs of the laboratory
• Support all stakeholders in administrative procedures and logistics

Perform routine checks and inspection of assigned laboratories and researcher office to maintain good housekeeping, enforce safety regulations and create safety awareness among all stakeholders:

• Conduct daily housekeeping and regular checking of all contents of the assigned laboratories and researcher office to ensure compliance to safety regulations
• Follow up on all safety inspection findings and ensure the corrective actions are implemented on schedule
• Perform in assigned safety role(s)
• Regular updates of lab records and documentation

Support the daily operations of all safety, administrative, procurement and security matters in SC3DP:

• Ensure that duties are carried out in compliance to safety, OHSAS 18001/SS 506/ISO 45001:2018 and relevant national regulations
• Maintain security of laboratory’s access and compliance of house rules by users of the laboratory
• Enforce safety, security rules and regulation in the laboratory
• Ensure all Risk Assessment and safety documents are up to date
• Procures and manages the budget of equipment consumables to ensure that consumables are tracked and purchased in time to ensure that the laboratory is well-stocked.

Requirements:

• Diploma or Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Aerospace Engineering or equivalent
• Experience in handling various industrial / workshop machines and peripherals.
• Prior experience in additive manufacturing and working in a laboratory environment will be an advantage.
• Good social and communication skills
• Proficient in MS Office (Word, Excel, PowerPoint
• Meticulous, organized and diligent
• Highly adaptable, resourceful and self-motivated
• Able to work independently as well as in teams
• Able to multi-task and work in a dynamic environment
• Hands-on and enjoys creating and building things
• Sharp, innovative doer
• Create solutions to problems that have yet to be solved

Job Description:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Maintaining A&P tracking reports for HPH & Simple
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Others duties as assigned by management

Job Requirements:

• Diploma in any field

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

Role: Lead Technical Consultant (MES)

We are are looking to hire Lead Technical Consultant (MES) to join our MES team working at our client site, a pharmaceutical MNC. The selected candidate will be required to provide consultation and engineering service to the execution phase of the project. They will also be involved in the generation and ownership of IQ/OQ/PQ documentation and the GoLive Support.

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Knowledge and experience in manufacturing Automation Systems, MES & Historian, Lab Systems and IT-OT will be preference.
• Werum PAS-X/ Aspen/ Syncade/ Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full system configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Excellent communication skills and collaborative with team members and external groups

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

This advertisement is for Part Time Operation Support Staff.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 1 May 2024 to 30 Apr 2025.

Options to extend the contract : 1 May 2025 to 30 Apr 2026.

Working Hours:

• Mondays: 8.00am to 1.00pm (excludes lunch break)
• Tuesday and Thursdays: 8.00am to 4.30pm (includes half an hour lunch break)
• About 21 working hours per week (not more than 8 hours per day)
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

Main Scope: To upkeep and maintain the conditions of the two science garden and one eco-planting plots, including the following duties:

• Watering of plants/planting areas.
• Weeding；forking, trimming，pruning, fertilizing.
• Pest and disease-controlling.
• Tending to certain specific plants such as the butterfly plants and caterpillars, including cleaning the tanks where the caterpillars are housed.
• Tidying of planting areas, including sweeping, removal of the resultant debris, dead plants and fallen branches etc.
• Removal and destroying of wild creepers growing along fences, trees, walls, planter beds and the like.
• Any other relevant duties assigned by the School.

Qualifications, Skills and Experience:

• Good knowledge of gardening.
• Passion in gardening.
• Preferably have prior experience in upkeeping gardens in a school setting

Purpose

Roche is a global pioneer & leader in Personalized Healthcare. We provide breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology and Data so that people can live better lives. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. The rapid digitalization of healthcare fuels an accelerated transformation in our industry. This change requires leaders who are entrepreneurial, who foster innovation & inspire teams to take risks, learn and progress quickly.

Your Opportunity

Regional Finance Development Program identifies top early-in-career talent and accelerates their development across APAC countries and across different parts of the business, enabling them to be key contributors to our company’s ambition and purpose, “Doing now what patients need next”.

Recognizing the central importance of experiential learning and development, Regional Finance Development Program provides a platform to strengthen a broad regional network and to gain experience and skills in different areas that will be vital for a career in Finance. We want you to reach your full potential by stretch assignments, doing rotations in different exciting roles. You will be part of transforming Finance and making it ready for the future.

What we offer you
The opportunity to build skills and capabilities across Finance in a variety of functions in APAC, roles, projects and locations during a 2 years time period. From Affiliate to Roche Services & Solutions (RSS), from Pharmaceuticals to Diagnostics. Post program, you are fully empowered to assess opportunities and decide on your further career with Roche. Mobility support is provided wherever that’s needed. Inspiring peers and thought leaders, and broad personal support by your Program Manager, a Rotation Manager, and a Senior Leader Mentor. Lifelong learning is part of our strategy; you will receive on-the-job training, formal leadership & self-directed learning, and will learn through targeted mentoring & coaching, and other networking resources.

Your Profile
● You bring a diverse perspective and you are ready to collaborate for impact. You are intrigued to work at the confluence of Finance, Science and Technology. You thrive in a collaborative work environment which enables teams to achieve beyond the sum of their parts. You understand that everyone leads, irrespective of hierarchy. As a fast learner, you proactively drive outcomes, integrate well into different cultures, teams and business settings. As a member of the Roche Finance community, you will embrace entrepreneurial spirit, enterprise thinking, inclusive collaboration and continuous learning. You are keen to build capabilities as a Finance professional to generate business outcomes. To be a successful candidate, you fulfill all of the following requirements:
● Excellent academic profile: Bachelors in Business Administration, Finance, accounting or any other related degree which has a Finance major or speciality, CFA/MBA/CIMA preferred
● Between 1-3 years of working experience with a focus in Finance, Healthcare Industry, consumer goods, Tech or Consulting with an exposure to projects related to innovation in digital or advanced analytics technologies
● Have a structured problem-solving and strategic analytical and agility skills

● Simplifying complex information into clear, synthesized insights as basis for decision making at all levels of the organization
● Excellent communication and influencing skills which enable collaboration in local and global networks
● Be passionate about driving adoption of new technologies, including AI, machine learning and RPA to provide financial transparency, drive productivity and derive insights
● Be comfortable collaborating in self-managed, cross-functional teams
● Be a team player and your personal qualities match our values of integrity, passion and courage
● Have a global mindset and think beyond boundaries with a high degree of regional/global mobility during and after the program
● Show strong leadership potential and have the ambition to take on a leadership position in finance in the near future
● Have an entrepreneurial spirit and foster a culture of business innovation

PRODUCT AREA

The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.

The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Work with mobile clients as well as front-end server development when needed.
• Implement user-facing features in Android Google Maps for Mobile.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience with software development in one or more programming languages (e.g., Java and Kotlin), and with data structures/algorithms.

PREFERRED QUALIFICATIONS

• Experience with server-side in C++ or Java.
• Experience in Native Android development.
• Experience in building user interfaces.
• Experience in API design.
• Excellent communication and leadership skills.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

We’re looking for a Customer Support Segment Owner to lead the High Value Business and Platform Customer Support team!

Your Mission:

Your mission is to design, build and operate the customer service journey for our High Value Business and platform customers globally. You will be responsible for the operational delivery to this High Value segment, doing all that is needed to ensure the segment has world class support. In this role, you will have the opportunity to build a full service model, to lead real change and, ultimately, to make an impact across the global portfolio of High Value business and platform customers.

Success in this role is measured by resolution, retention of High Value customers & SLA adherence (as well as other metrics). Therefore, the content of the role is dynamic and you will iterate the operating model for the segment in accordance to customer experience metrics and feedback in order to create and deliver best in class service.

In this role you will have to work closely with all teams in CS, and with two non-CS “partners in crime”:

• the Support Product teams, who take care of the Technology solutions for Agents and for the Customers who need support, and also provides deep expertise on analytics
• the other Servicing Operations teams e.g. KYC, to ensure the end to end customer journey is consistent no matter what team is helping them.

Therefore, it is critical in this role to be very comfortable operating transversally, cutting across CS, KYC and Fincrime teams, Product teams, Design, Engineering, WFM, QA etc. It is crucial to be comfortable engaging, influencing and aligning with stakeholders across the company. Furthermore to be process driven, detail focussed and data minded in decisions - with the customer at the heart of all decision making.

Here’s how you’ll be contributing to the team:

• You'll partner directly with the Servicing teams, building key elements of the high value experience, through service design, operational deployment, self-serve support, channels offered, support tooling, workflow management, related ops processes, operational reporting, AI automation. You'll ensure that the solutions built are viable for global customers and are operationalized within our CS teams.
• You’ll be meaningfully moving metrics including case resolution time, % first time resolution, cSAT/Customer Effort Score and our CS cost per transfer as we establish potential pricing models.
• You will work with our Support leadership and product counterparts to build a scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialization and cost modeling while ensuring an impactful product quality feedback loop.
• You will be working cross functionally with business servicing teams around the world to ensure they each have the operational infrastructure to deliver top service to our highest value customers.

This role will give you the opportunity to:

• Solve a truly global challenge - our astonishing growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be a global leader - as a key part of our global support leadership team you’ll be helping us improve how we do operations, how we develop our people and how we scale globally
• Interact at senior leadership levels across Operations, Product and Business

A bit about you:

Must have:

• You have significant and deep operational experience in Operations or Customer Support (at least 5-7 years)
• You’re not content with the status quo but constantly seek to raise the bar in how we deliver for our customers.
• Leadership in Customer Support: Successful track record in operational leadership roles within the FinTech, Financial Services or Technology industries, working with people and processes as well as products. Demonstrated ability to execute at very high level in a variety of Customer Support-type contexts
• Experience working tightly with Product teams: Track record of working in a product-driven company, in true partnership with Product teams to build the right solutions to the right Support problems.
• Analytical & data driven: Able to build and execute against KPI's and enhance SLAs. Uses data to find insights and solve complex problems.

Great to have:

• Ideally a Singaporean Citizen or Permanent Resident of Singapore
• Transformation: Have led a transformation / optimization of customer operation function(s). Ideally including operating model changes, service design, process automation.
• Scale and multiculturality: Significant experience leading large teams in a multinational setting, across multiple regions and timezones.

Key benefits:

Job Summary:

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Skills:

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ AMK

Maestro HR

damien lee tian hong

R1106726

16C8462

Do you like to be challenged and encouraged to learn & grow professionally? If you are an experienced Java Developer looking for an opportunity to become a Technical Lead, this is the perfect role for you!

To be successful in this role:

• Must be a Singaporean Citizen to be able to get the required clearance.
• At least 5 years’ experience in developing applications using Java technologies.
• Proficient in Java, Spring Boot, Microservices
• Leadership skills

What you will do:

• Hands-on coding to develop top-notch Java applications.
• Responsible for spring planning, retrospectives, and focus on completing sprint goals.
• Provide technical expertise and recommendations in assessing new software projects and initiatives to support and enhance existing applications.
• Propose different ways to solve problems.
• Give feedback to and proactively seek it from your peers and stakeholders.
• Participate in application design and code reviews.

ByteDance will be prioritising applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

The Datacenter Development team is responsible for site selection, acquisition and delivery. As the Data center Technical Project Manager, you will be responsible for the following:

Responsibilities

- Perform end to end project management of data center delivery.

- Responsible for the electrical & telecom fitout works of the data hall.

- Responsible for the localization of data center standards & critical equipment specifications.

- Support site selection related task in Singapore/Malaysia.

- Support technical review for data center infrastructure.

- Support work closely with the design team for the optimization of data hall standards.

- Support local operation team for trouble-shooting.

Qualifications

- Bachelor's Degree in Electrical/Mechanical/Civil Engineering or equivalent with experience in a similar field.

- Prior experience working with local electrical and telecom fitout contractors.

- Prior experience working with local telecommunication authorities & carriers.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsiblities :

1) To prepare design, calculations and review of structural design

drawings according to clients specification and requirement;

2) Plans and supervise archtectural work progress at site;

3) Liaise closing with the subcontractors on the progress of work.

4) Coordinate with client’s representatives, consultants and sub-

contractors on technical matters.

5) Ensure quality of works is achieved and safety regulations are

complied with

Requirement :

1) Diploma or Degree in Architecture;

2) Competent in Autocad/BIM/Tekla Software ;

3) Proficient in Microsoft Office (Excel / Word / PowerPoint / Outlook);

4) At least 3 years of relevant experience;

5) Good Communication and interpersonal Skills.

5 days – 8.30am – 5.30pm (Mon-Fri)
Nearest MRT : Kallang

Responsibilities

• Solicit and maintain favourable contact with potential and current clients; build and maintain good customer relations
• Develop and execute a sales plan to target key prospective accounts and monitor sales programmes activities; as well as manage clients in the region in accordance with the Group’s business strategies
• Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve othe client-related matters

Requirements

• Degree / Diploma in Electronics engineering
• At least 2-3 years’ sales experience in semiconductor equipment Engineer background preferred
• Excellent interpersonal skills and good negotiation skills
• Able to work multi-task, under pressure and communicate effectively in a high paced environment
• Able to engage with various levels of staff and management.
• Able to conduct presentation / product demonstrations in a confident / engaging manner.
• Self-motivated, independent with strong interpersonal skills
• Extremely calm and patient personality.
• Able to start work immediately or with short notice

Interested applicants, please email your resume to [email protected]

Candy Teo

EA 01C3135

Reg R1101520

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

• Globally Established Reputable Company
• Yearly Career Enhancement
• Opportunities for Advancement
• AL Starts from 14 Days
• Proper Training is provided
• Great Organization to Work In!
• Relevant experience / Class 3 License Welcome!

Job Scope:

• Managing aircraft turnarounds and departure timing
• Monitor offloading and ensuring timely arrivals
• Making decision on adjustments and other load acceptance
• Liaising with pilots, passengers & flight crew and other adhoc duties assigned

Sales Support Admin Assistant

• Salary Range: $ 2,500 - $ 2,800
• Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
• Working location: AMK

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Email me your latest resume for Immediate Interview Arrangement.

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• REPUTABLE MNC COMPANY
• OFFICE ENVIRONMENT, NO PHYSICAL WORK OK
• GOOD FOR CAREER SWITCH
• ANY 5 DAYS
• TRAINING 100% PROVIDED AND GUIDED
• LOTS OF CAREER PROGRESSION
• STABLE JOB OPPORTUNITY
• HIGHLY RATED COMPANY
• NO MIN, N/O LEVEL ALL WELCOME TO APPLY

Job Scope:

-HANDLE ADMINISTRATIVE DUTIES AND UPDATING RECORDS/DATABASE

-LIAISE AND COORDINATING WITH VARIOUS DEPARTMENTS & SHIPMENT ACTIVITIES

Applicants who are interested but would not like to apply through careersfuture, you are welcome to send details to Whatsapp via, wa.me/6582888509 or estelechai(add)talentvis.com the following details:

- Name

- Residential address

- Copy of your resume

- Commitment period

View here for more opportunities before consulting someone!

https://t.me/jobsforjio

EA License No: 04C3537

EA Personnel No: R23117142

EA Personnel Name: Estele Chai

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.

Job Description
GNOC Network Specialist/Associate – Global OperationsVisa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:If you think you could support Visa as an GNOC Network Specialist/Associate we want to hear from you – together, let’s make Visa a great place to work.

The Work itself:As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential FunctionsThe Skills You Bring:Understanding of customer topology and potential work-around scenarios to mitigate client impact.
Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.
Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.
Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.
Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.
Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.
In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications
Basic Qualifications

• Must have a High School diploma or equivalent or relevant work experience

Preferred Qualifications

• Sound understanding and working knowledge of routing protocols such as BGP, EIGRP, IS-IS and OSPF.
• Good working knowledge on Cisco 65xx/72xx/76xx, Nexus 5k/7k & FEX, Arista switches, Bluecoat proxy, F5 LTM & GTM, Juniper, Silver Peak.
• Good Knowledge of SolarWinds, Netcool, or other fault monitoring toolsets
• Good Knowledge of ServiceNow or other incident and change management tools.
• Broad knowledge and background on TCP/IP, MPLS, WAN, LAN SDWAN and Cloud technologies.
• Good Knowledge of datacenters and wide-area-network routing/switching, tunneling, security operations/Network Design or engineering, MPLS and Ethernet carrier transports
• Ability to interpret firewall logs and look for specific permission or denial of a source IPs to a specific destination in support of troubleshooting.
• Experience on Packet analyser, Network discovery Tools like Thousand Eyes, Netbrain, Wireshark.
• GO On-site Flex working model.
• Basic load balancer knowledge.
• Previous experience in Network Operations.
• Excellent verbal/written communication, organisational skills, ability to prioritise a constantly changing workload. Interpersonal skills and ability to excel as part of a team.
• MS Office suite proficiency.
• Preferred: Bachelor’s degree or equivalent experience
Preferred: ITIL certification
• Preferred: Cisco CCNA, Juniper JNCIA, AWS, Silver Peak.
• Desirable: Any experience of network automation especially toolsets such as Python or Ansible

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We help people stay employable

About JobTech

JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team
The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

JobTech is a product start-up looking to solve real world labour problems and deliver the best possible experience to our end users. We are looking for passionate and self-driven hands-on developers who can lead by example.

· Design, build and maintain webservices to deliver high availability and performance

· Design, build and maintain complex business rules engine in a production environment

· Implement and oversee DevOps framework and practices

· Own and take responsibility of end-to-end delivery of modules and deployments

· Work closely with our technical leaders to enhance software architecture and infrastructure.

· Collaborate with data scientists to seamlessly integrate the different analytics components

· Engage with both technical and business stakeholders to ensure customer success

· Maintain code quality, organization and automation. Set out design principles for the rest of the technical team

· Strategically plan ahead according to JobTech’s technology roadmap.

Requirements

· A self-starter that can thrive in a fast-paced environment

· At least 8 years of experience in the software development industry

· Advance proficiency in Java/J2EE and Python as well as Java libraries and frameworks such as Spring Boot

· Advance knowledge of database management and scaling: MariaDB, MongoDB. Experience working with cloud databases (e.g. RDS, BigTable) and GraphDB is an added advantage.

· Experience in building and optimising large scale systems including search and recommendation engines (ElasticSearch, Solr, Redis etc)

· Prior experience leading a software team (including experience with managing remote developers)

· Hands-on experience with Kubernetes and Docker is a plus